project case study new kitchen heaven retail store

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Case Study: New Kitchen Haven Retail Store

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Project scope definition is the process whereby a project is defined and prepared for execution. It helps to decide on whether or not to proceed with the project. An incomplete scope definition in early stages of a project's life cycle is a common source of difficulty in construction project development process. Meanwhile, the developing of the project can effect positively or negatively a variety of interests. Construction projects in specific bring different degrees of changes on the surrounding environment and people, not only limited at the construction site. Therefore, project definitions boundaries may be redefined, or subjected to differing expectations and interpretation by different stakeholders. The literature suggests that project scope definition practices and stakeholders’ management are two separate domains, which are often investigated separately. However, project scope definition practices can benefit from stakeholders’ management theories. Using procedural justice and participation theories to bring together the two domains, this research will contribute to theory and practice in the project management field. The paper develops a conceptual framework of an ongoing PhD research that seeks to answer the main research question ‘How can the level of project scope definition completeness be evaluated to account for differences in stakeholders’ concerns to facilitate a better project outcome in public building projects? The research aims to develop a procedure that should help a project management team measure the completeness of project scope definition with adequate consideration for stakeholders’ inputs at the pre-project planning stage of building projects, thereby facilitating a better project outcome.

AIPM2014 Conference Proceedings

Project scope definition is the process whereby a project is defined and prepared for execution. A well-defined project can reduce the risk of changes and delays during construction. Thus, measuring the level of project scope definition completeness during pre-project planning stage can help decision-makers determine whether or not to proceed with the project or to spend more time in defining the scope of project elements. Conventionally, decision-makers and project management team are the main players involved when defining scope elements. However, they are not the only contributors in shaping the project scope at the pre-project planning stage; other stakeholders need to be involved as well. This research investigates the involvement of project’s stakeholders when measuring the level of project scope definition completeness. More specifically, this paper aims to develop a procedure and an evaluation tool to measure the level of project scope definition completeness based on stakeholders’ inputs. The procedure accounts for the differences in stakeholders’ importance to each project scope definition element. The proposed procedure has been validated using two case studies within the context of public building projects. The proposed procedure could improve project stakeholders’ sense of procedural justice and fairness in project decision-making. It should also improve project scope definition process in practice, which could in turn increase the chance of having a better project outcome, successful project and satisfied stakeholders. The procedure can serve as a first step towards achieving an

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Relational project delivery methods (RPDMs) have been widely offered as a solution to increasing holistic project value creation. Furthermore, early stakeholder involvement has been emphasized as one of the cornerstones of RPDM. The purpose of this paper is to examine who the stakeholders are that should be involved early in the project definition phase. This paper discusses the process and nature of the project definition phase in RPDM, with the main focus on early stakeholder involvement. The results are derived from the analysis of the literature and an empirical study (interviews). The stakeholders, their roles in the renovation project, and at which stage they should each be involved in the project definition process are determined. The findings show that projects cover different levels of stakeholders, whose requirements and purposes must be considered and managed. Early involvement allows room for creative solutions and the intensive exchange of ideas. Thus, it leads to proce...

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