Certificate in Food Hygiene | Certified Culinarian (CC) | Bachelor in Culinary Arts | Professional Restaurant Manager Certificate | Certificate in Food and Beverage Management |
Certificate in Banquets and Catering | Certification, Restaurant Inventory Management | Certification, Customer Service Training |
Food and Beverage Control Course | Sanitation and Food Safety Course | Food Preparation Course |
TIPS Alcohol Training | ServSafe Manager Certification | Preventive Controls for Human Food (PCQI Training) |
Restaurant Management Course | Certified Food Safety Manager Certification | ServSafe Food Handler Certification |
Action Verbs for your Restaurant Manager Resume
Coordinating | Scheduling | Driving |
Checking | Problem Solving | Improving |
Organizing | Spearheading | Managing |
Creating | Listening | Prioritizing |
Professional information on Restaurant Managers
Sectors : Food & Beverage, Hospitality, Events, Tourism, Government, Education Career Type : Functional, Professional Person type : Leader, Motivator, Implementer, Reviewer, Planner Education levels : From High School Diploma to Bachelor’s Degree Salary indication : $43,241 and $63,376 Labor market : Subject to 9% increase from 2016 – 2026 ( BLS ) Organizations : Hospitals, Restaurants, Pubs, Hotels, Catering Venues, Holiday Resorts, Fast Food Establishments, Schools, Military Establishments
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25 Restaurant Manager Resume Samples & Tips for Success
As a restaurant manager, finding the perfect job often means having a standout resume. A good restaurant manager resume acts as a key to unlocking a world of opportunity within the industry, and with 25 Restaurant Manager Resume Samples & Tips for Success, this article will guide you through the steps to create that impressive resume.
In this article, we’ll cover a range of topics and offer tips for success, including:
- What a restaurant manager needs to be successful
- Important skills and qualifications to include in your resume
- 25 restaurant manager resume samples across a variety of restaurant settings
- How to tailor your resume to fit the specific job requirements
With such a competitive industry, it’s essential to create a strong first impression with a clear, concise, and visually appealing resume. We’ll be covering everything from how to highlight your experience to showcasing your achievements, to make sure that you stand out from the crowd.
Whether you’re looking to start your career as a restaurant manager, or you’re an experienced manager looking to take the next step, this article has you covered. Our tips will guide you towards creating a restaurant manager resume that will get you noticed and help you land your next dream job. So, let’s get started!
Importance of a Strong Restaurant Manager Resume
Your resume is usually the first point of contact with potential employers, and it has the power to make or break your chances of securing a job interview. With only a few seconds to make a good impression, it is vital that your resume stands out from the crowd.
A strong restaurant manager resume communicates your experience and skills effectively, and demonstrates that you have what it takes to succeed in the role. Your resume should showcase your ability to lead and manage people, handle financial responsibilities, and juggle multiple tasks with ease.
A well-written resume can also help you overcome challenges and gaps in your employment history, demonstrating your enthusiasm and dedication to the industry. Even if you lack formal restaurant management experience, a strong resume can help you secure an entry-level position and work your way up in the industry.
The Qualities That Make a Great Restaurant Manager
A great restaurant manager combines a variety of skills and qualities to lead their team to success. Here are some of the key traits that every great manager should possess:
1. Leadership and Management Skills
A great restaurant manager is a strong leader who can motivate and inspire their team to work together towards a common goal. They should have excellent communication skills, be able to delegate effectively, and have a sound understanding of the industry and its challenges.
2. Financial Acumen
Managing finances and budgets is a key part of the restaurant manager role, and great managers should have a solid understanding of accounting principles, and be skilled in budget management, cost control, and forecasting.
3. Customer Service Focus
Customer satisfaction is at the heart of every successful restaurant, and a great manager should consistently strive to exceed customer expectations. They should have a deep understanding of customer needs, and be able to develop and implement strategies to improve customer satisfaction and loyalty.
4. Problem-Solving and Decision-Making Abilities
Restaurant managers need to make quick, effective decisions when faced with challenges or changes in the industry. Great managers embrace challenges and are skilled at finding solutions and problem-solving in fast-paced environments.
5. Flexibility and Adaptability
The restaurant industry is dynamic and ever-changing, and great managers need to be able to adapt to new situations quickly. They should be flexible, agile, and able to pivot their team in response to changing priorities and circumstances.
A great restaurant manager combines a variety of skills and qualities to lead their team to success. A strong restaurant manager resume can help you communicate how you possess these qualities and the unique value you bring to the role, improving your chances of securing an interview and landing your dream job.
Formatting Your Restaurant Manager Resume
When it comes to writing a restaurant manager resume, formatting is just as important as the content itself. A strong resume format can make your document stand out, capture attention, and help you land your dream job. In this section, we’ll discuss the standard layout and format for resumes, what information you should include in each section, and the ideal length for a restaurant manager resume.
The Standard Layout and Format for Resumes
A traditional resume format typically includes the following sections:
- Contact Information
- Summary or Objective Statement
- Work Experience
Organize your resume in reverse chronological order, with your most recent position listed first. A simple, clear font like Arial or Times New Roman, with a font size of 10-12pt, is most readable. Avoid using complicated formatting, graphics, or images that could distract from the content itself.
What Information to Include in Each Section of Your Resume
Contact Information: Start with your name, phone number, email address, and location. You can also include a LinkedIn profile or personal website if relevant.
Summary or Objective Statement: This section should be brief, but clearly communicate your goals and professional background. For example, “Experienced restaurant manager with a track record of success in leading high-performing teams and boosting revenue.”
Work Experience: Provide concrete examples of your past achievements, using bullet points to describe your responsibilities and accomplishments. When possible, include quantitative data (e.g. “Increased revenue by 25% in the first quarter of 2019”). Use active verbs and emphasize any skills that are directly relevant to the job you’re applying for.
Education: List any degrees, certifications, or relevant coursework you’ve completed. Include the name of the institution, your graduation date, and any honors you received.
Skills: Highlight any technical or soft skills that are essential for the role, such as “POS system proficiency” or “Excellent communication skills.”
The Ideal Length of a Resume
In general, a restaurant manager resume should be no longer than two pages. Keep the content concise and impactful, highlighting only the most important information. Use bullet points and short paragraphs to break up the text and make it easy to scan.
Ultimately, a well-formatted restaurant manager resume will demonstrate your professionalism, attention to detail, and suitability for the position at hand. Take the time to ensure that your resume is accurately reflecting your experience and abilities, and you’ll be well on your way to landing your ideal job.
Key Skills & Qualifications for a Restaurant Manager
When it comes to hiring a restaurant manager, employers tend to focus on specific skills and qualifications that will ensure the success of the establishment. The following are the key skills and qualifications that employers look for in a restaurant manager:
1. Leadership Skills
As a restaurant manager, you will be responsible for leading and managing a team of employees. Employers look for individuals who can effectively manage and motivate a team to meet the establishment’s goals.
2. Customer Service Skills
A successful restaurant depends on providing excellent customer service. Employers look for individuals who have excellent communication skills and the ability to handle customer complaints and issues.
3. Knowledge of Food and Beverages
A restaurant manager should have extensive knowledge of food and beverages, including menu creation, food safety regulations, and industry trends.
4. Business Acumen
The restaurant business is competitive, and employers look for individuals who have sound business acumen, including financial management, marketing strategies, and the ability to analyze data.
5. Problem-Solving Skills
In any restaurant, issues will arise, and employers look for individuals who can effectively address and resolve problems quickly and efficiently.
When highlighting your skills and qualifications as a restaurant manager, focus on the areas where you excel. Showcase your leadership skills, customer service abilities, food and beverage expertise, business acumen, and problem-solving skills. Include specific examples of how you have contributed to the success of a restaurant, such as increasing sales, reducing costs, or improving customer satisfaction ratings.
In addition, highlight any relevant certifications or training you have received, such as ServSafe certification or courses in restaurant management. Be sure to also showcase any awards, recognition, or accolades that you have received in your career.
By showcasing your strengths and qualifications as a restaurant manager, you can stand out to potential employers and increase your chances of securing your dream job.
Tips for Writing a Strong Restaurant Manager Resume
Your restaurant manager resume is your first impression, and it needs to be strong. It should highlight your experience, skills, and achievements all while being tailored to the job posting you’re applying to. To help you get started, here are some tips on how to craft effective bullet points and section headers, and how to tailor your resume to a specific job posting.
Advice on Crafting Effective Bullet Points and Section Headers
Bullet points are a great way to communicate your experience and accomplishments quickly and effectively. When crafting your bullet points, be sure to use action verbs and quantify your achievements with numbers, percentages, or dollar amounts. This will help illustrate the impact you’ve had on previous employers.
Section headers should be clear and concise, and should accurately reflect the content of the section. For example, your work experience section should be titled “Work Experience” and your skills section should be titled “Skills”.
Here are some additional tips for crafting effective bullet points and section headers:
- Use industry-specific keywords to ensure your resume will pass through any applicant tracking systems (ATS) used by the employer.
- Use bullet points sparingly- too many bullet points can overwhelm the reader and make important information get lost in the shuffle.
- Organize your bullet points under each job chronologically, starting with the most recent position.
- Use a consistent font, size, and style throughout your resume for a professional and polished look.
How to Tailor Your Resume to a Specific Job Posting
Tailoring your resume to a specific job posting is an important step in the application process. This shows the employer that you’ve taken the time to read the job description and understand what they’re looking for in a candidate.
To tailor your resume to a specific job posting, follow these steps:
- Read the job description carefully, highlighting any required skills or qualifications.
- Analyze your own experience and skills to identify what matches the job requirements.
- Rearrange your bullet points and section headers, placing the most relevant and impressive information at the top.
- Use keywords from the job description throughout your resume to ensure it passes through any ATS used by the employer.
- Customize your cover letter to explain how your experience and skills are a perfect match for the job opening.
By following these tips, you can create a strong restaurant manager resume that showcases your experience and highlights your qualifications. Remember to tailor your resume to each job posting, and use action verbs and quantifiable achievements to illustrate your impact on previous employers. Good luck in your job search!
Examples of Strong Restaurant Manager Resumes
In order to help aspiring restaurant managers craft a compelling resume, we conducted a thorough analysis of 25 different restaurant manager resumes. By delving into the unique features that made these resumes stand out, we have identified some key tips for replicating their successes.
Analyzing the Key Features
We noticed that the strongest restaurant manager resumes all had a few key features in common. Firstly, they were all tailored to the specific job that the candidate was applying to. Rather than sending out a generic resume to every restaurant, these applicants did their research and crafted a tailored document that showed they understood the needs of the establishment they were applying to.
The strongest resumes also showcased the candidate’s achievements and quantified their impact. For example, instead of simply listing their responsibilities, they provided specific examples of how they had improved sales, created new marketing campaigns, or increased customer satisfaction ratings.
Finally, these resumes all had a clean and easy-to-read design, with clear headings and bullet points to emphasize key information.
Tips for Success
Based on our analysis, we recommend the following tips for aspiring restaurant managers:
Tailor your resume to the specific job you are applying for. Research the establishment and identify key areas where you can demonstrate your value.
Provide specific examples of your achievements and quantify the impact you’ve had. Use metrics and numbers wherever possible to back up your claims.
Keep your design simple and easy to read. Use headings, bullet points, and white space to guide the reader’s eye and emphasize important information.
By following these tips and incorporating the key features we identified, you can create a strong and compelling restaurant manager resume that will help you land your dream job.
Common Mistakes to Avoid on Your Restaurant Manager Resume
As an aspiring restaurant manager, your resume is your ticket to landing your dream job in the industry. However, there are common mistakes many candidates make that can hurt their chances of being hired. The following details some of the most frequent errors made on restaurant manager resumes and provides strategies for avoiding them.
Mistake #1: Failing to Highlight Relevant Experience
One of the biggest mistakes aspiring restaurant managers make is failing to highlight relevant experience. Instead, they list a laundry list of job duties and responsibilities without focusing on how their experience aligns with the position they are applying for. To avoid this mistake, carefully read the job description and tailor your resume to showcase your relevant experience.
Mistake #2: Lacking Clear and Concise Language
Ambiguity doesn’t work in the restaurant industry, and neither does it on your resume. Avoid using unclear or wordy language that can make your resume hard to read. Instead, use clear, concise language that outlines your achievements and abilities.
Mistake #3: Failing to Quantify Achievements
Restaurant managers are expected to demonstrate results in their roles, and your resume should reflect this. Don’t just mention your achievements – quantify them. This will demonstrate to employers your impact on your previous restaurant roles and how you could benefit their establishment.
Mistake #4: Including Irrelevant Information
It’s natural to want to show off your skills and experience, but including irrelevant information can hurt your chances of being hired. Never include basic, unnecessary professional details such as high school education or unrelated professional experience, unless they directly align with the job requirements.
Mistake #5: Not Proofreading
A simple error on your resume, such as a typo or grammatical error, can be the difference between being selected or rejected for a job. Proofreading is imperative, and should be done thoroughly.
Properly avoiding these common mistakes will result in a polished and professional resume that effectively conveys your experience and ability to drive success in restaurant management. With a little bit of effort and mindfulness, you can craft a resume that can land you the job of your dreams.
Tips for Navigating Applicant Tracking Systems
Applicant Tracking Systems (ATS) are powerful software tools used to screen resumes and identify the most qualified candidates for a job. They work by scanning your resume for keywords, phrases, and specific criteria, then scoring and ranking it based on how well it matches the job requirements.
While ATS can streamline the hiring process for employers, they can also create a significant challenge for job seekers. If your resume isn’t optimized for ATS or lacks the right keywords, it may never make it past the initial screening.
To ensure your resume gets past the ATS and in front of a real person, here are some best practices to follow:
1. Use relevant keywords
Carefully review the job description and include relevant keywords in your resume. This will help ATS identify your qualifications and match them with the job requirements.
2. Optimize your formatting
Choose a simple, easy-to-read font, and avoid using graphics, tables, or templates. ATS may have difficulty reading these elements, leading to your resume being rejected.
3. Avoid using fancy formatting
Using fancy formatting or creative designs may look visually appealing, but it can hurt your chances of getting past ATS. Keep your resume layout clean, uncluttered, and easy to read.
4. Tailor your resume for each job
Don’t send the same generic resume for every job. Instead, customize it to match the specific job description and requirements. This will increase your chances of being selected for an interview.
5. Use descriptive job titles
Use job titles that are easy to understand and match the job you’re applying for. Avoid using vague or general titles that don’t give a clear indication of your qualifications.
Understanding how ATS works and optimizing your resume accordingly is critical to getting past the initial screening and in front of a real person. By following these best practices, you can increase your chances of landing the job of your dreams.
How to Write a Strong Cover Letter for Your Restaurant Manager Resume
When it comes to landing your dream job as a restaurant manager, your cover letter can make all the difference. A well-crafted cover letter can highlight your skills and experience in a way that your resume alone cannot.
The Importance of a Well-Crafted Cover Letter
A cover letter is an opportunity for you to showcase your personality, highlight why you are the right candidate for the job, and demonstrate your writing skills. It also shows that you have done your research about the company and the specific job you are applying for.
A weak cover letter can hurt your chances of getting the job, but a strong cover letter can set you apart from other candidates and impress the hiring manager.
Tips for Customizing Your Cover Letter for the Specific Job You’re Applying For
Here are some tips for customizing your cover letter to make it stand out for the specific job you’re applying for:
Address the letter to the specific person who will be reading it, instead of using a generic greeting. This shows you have done your research and are genuinely interested in the position.
Highlight how your skills and experience match the requirements listed in the job posting. Use specific examples to demonstrate your qualifications.
Show your enthusiasm for the job and the company. Explain why you are interested in the position and how you can contribute to the success of the company.
Use appropriate language and tone. Avoid using slang, jargon, or overly casual language. Instead, use professional language and a formal tone.
Proofread your letter carefully. Make sure there are no spelling or grammar errors and that the letter is free of typos.
A strong cover letter is crucial for landing your dream job as a restaurant manager. By customizing it to the specific job you are applying for, you can show why you are the best candidate for the position and impress the hiring manager. Follow these tips to create a standout cover letter that will help you get noticed and move closer to your career goals.
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Restaurant Manager Resume & Examples
As the orchestrators of dining establishments, restaurant managers oversee day-to-day operations, ensuring seamless service, staff coordination, and customer satisfaction.
Crafting an effective restaurant manager resume involves more than just listing these skills. It's about blending experience and expertise into a cohesive narrative.
This article serves as a guide to creating a resume that stands out in the competitive world of hospitality. From showcasing leadership finesse to highlighting operational skills, readers will be guided through the process of building a resume that captures attention.
The restaurant industry is one of the largest employers in the United States. More than 11 million people work in food and beverage establishments.
Restaurant Manager Resume Samples
Transitioning to a restaurant manager resume sample, mid-level restaurant manager resume example.
Mary Pearson [email protected] | 541-408-9173 | Klamath Falls, OR Resume Summary Results-driven Restaurant Manager with a demonstrated history of elevating operational efficiency, enhancing customer satisfaction, and driving revenue growth. Proven success in menu development, cost control, and team leadership. Seeking the opportunity to apply my expertise in restaurant management at Savory Bistro. Professional Experience Restaurant Manager | Culinary Delights (Klamath Falls, OR) June 2017 - Present Lead a team of 25 staff members, fostering a positive work environment and achieving a 30% improvement in customer satisfaction scores. Successfully increased monthly revenue by 20% through strategic menu planning and pricing adjustments. Implemented cost-control measures, resulting in a 15% reduction in overall operational expenses. Assistant Manager | Gourmet Fusion (Klamath Falls, OR) June 2015 - May 2017 Collaborated with the head chef to revamp the menu, resulting in a 25% increase in customer orders. Conducted staff training programs, improving service quality and reducing customer complaints by 20%. Implemented a new inventory management system, reducing food wastage by 15%. Education Associate of Business Administration in Hospitality Management Klamath Community College Klamath Falls, OR Graduated May 2014 Thesis: "Optimizing Front-of-House Operations for Enhanced Customer Experience" Skills Operational Management; Financial Analysis; Menu Development; Staff Training; Inventory Management; Customer Relationship Management; POS Systems; Health and Safety Compliance; Vendor Negotiation; Event Planning. Certifications Food Safety Manager Certification (Oregon State Certification, 2018). ServSafe Certification (National Restaurant Association, 2016). References Available upon request.
Example of Franchise Restaurant Manager Resume
Hotel restaurant manager resume example.
Cearra Joyner [email protected] | 951-992-5773 | Los Angeles, CA Summary: Results-driven Manager having 8+ years of experience in the food industry. Expertise in developing efficient strategies for restaurant operations and staff management. Skilled at resolving customer complaints, creating an inviting ambiance, maintaining quality standards, and increasing loyalty. Core Qualifications: Customer Service Management; Menu Planning; Cost Control; Inventory Management; Food Preparation; Quality Assurance; Employee Management; Financial Reporting; Sales Promotion Strategies; Food Safety Regulations Compliance. Experience: Restaurant Manager Luxury Hotel, Los Angeles, CA | May 2016 – Present Develop menus and pricing strategies to maximize profits and optimize customer satisfaction. Implement cost control measures to manage expenses and boost profitability. Monitor food preparation methods to guarantee adherence to health standards. Train and coach new staff on restaurant policies and procedures. Professionally resolve customer complaints to ensure satisfaction. Manage restaurant inventory and stock levels to meet demand. Design promotional materials to attract customers. Assistant Restaurant Manager High-End Restaurant, Los Angeles, CA | Mar 2013 – Apr 2016 Guarantee compliance with health and safety regulations. Standardized food preparation techniques to verify quality service. Developed employee training sessions to improve customer service skills. Maintained records of all transactions for financial reporting. Created attractive displays to showcase menu items. Education & Certifications Bachelor of Science in Hospitality Management University of Southern California | Graduated 2012 ServSafe Certification National Restaurant Association | 2019
Restaurant managers can work in various types of establishments, including fine dining restaurants, fast food chains, casual dining restaurants, or catering services.
What Words to Use
It is crucial to capture the attention of the potential employer quickly and efficiently. The overall style should be professional yet conversational.
Using concise language and description words will help to emphasize the individual's accomplishments, skills, and qualifications.
Another great way to make an impression in a restaurant management resume is to apply specific job-related terminology. This can include words such as "sales growth," "cost savings," "service excellence," and "operations optimization."
More Phrases to Utilize in a Restaurant Manager Resume: Customer Service. Leadership. Problem-Solving. Organizational Skills. Training & Development. Team Building. Inventory Management. Financial Management. Menu Planning & Execution. Marketing & Promotion.
Contact Info
The necessary personal and contact information should comprise:
- Candidate's name;
- Job title (restaurant manager);
- Physical address;
- Phone number;
- LinkedIn page or other online portfolio (if applicable).
The business of feeding people is the most amazing business in the world. José Andrés
Experience Section
Structure this section and arrange your employment history details clearly on a restaurant manager resume. The best way to do this is to list it chronologically, beginning with the most recent position and moving backward back through your background.
Ensure that you add specifics such as the restaurant name, the type of cuisine they served, and the duties you were responsible for.
For instance, if you are looking for a restaurant manager occupation, you may want to incline: Restaurant Manager | Savor Bistro (Southfield, MI) June 2022 - Present Spearhead operational improvements resulting in a 15% increase in efficiency and customer satisfaction. Implemented staff training programs that enhanced service quality and reduced turnover by 20%. Develop and maintain relationships with suppliers, resulting in cost savings of 10% on food and beverage purchases. Assistant Manager | Savor Bistro (Southfield, MI) January 2020 - May 2022 Assisted in overseeing daily restaurant operations, including staff management and inventory control. Contributed to the development and implementation of marketing strategies, leading to a 10% increase in revenue. Ensured compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.
Employers can tell the quality of your experience from a well-structured work history. Also, it lets them get a better idea of whether or not you will be able to meet their standards. The employer will also have the capacity to observe how your skills have developed over time.
On the flip side, you shouldn't make mistakes like ordering your work experience in an unstructured way. This could potentially lead them to think that you do not have enough experience.
Bad Example:
For example, if you simply write "Worked at an Italian restaurant as a manager from 2016 - 2020" in your restaurant manager resume without providing any further details about your role or responsibilities, it would not give the employer enough information about what you did in this position.
The number of restaurant manager jobs is expected to grow at a rate of 3% from 2019 to 2029, adding approximately 10,500 new jobs. ( National Restaurant Association )
Listing Academics
It is crucial to note educational background correctly and according to the accepted standards. Here are a few tips to keep in mind:
- Use chronological order for the most part. This means recording your degrees/certifications from most recent to oldest.
- Format the section using clear headings and bullet-pointed lists. This will make your restaurant manager resume more organized and reader-friendly.
- *Illustrate any pertinent schooling or accreditations that could be of help when seeking a job as a restaurant manager. For example, if you have a degree in hospitality management or a food safety certification, ensure that you list those.
This is an illustration of what an education section for a restaurant management resume might contain: Bachelor of Science in Hospitality Management , University of Florida (2015) Courses passed: Food and Beverage Management; Hotel and Lodging Management; Accounting for Hospitality Managers. Food Sanitation Credential - Supplied by the National Restaurant Association (2019).
Holding a diploma in hospitality management illustrates that you comprehend the fundamentals of the industry. Having a possessing a nutrition safety qualification conveys that you understand the value of security measures.
On the other hand, here is an example of what NOT to do when formatting your academic section:
B.Sc. in Hospitality Management. University of Florida (2015). Courses: Food and Beverage Management, Hotel and Lodging Management, Accounting for Hospitality Managers. Food Protection Credential. Culinary Professionals' Organization (2019).
The above example is wrong for several reasons:
- It's not organized chronologically;
- There is no clear heading or use of lists with bullets;
- It doesn't show which qualifications are relevant to the restaurant manager role.
Restaurant Manager Resume Skills
It is essential to incorporate both soft and hard skills into a restaurant manager's resume.
Soft skills are the interpersonal qualities that make you effective in working with others, such as customer service and communication.
Restaurant manager hard skills for resume refer to the technical knowledge and capacities needed to complete job tasks, such as food safety and inventory management.
Start by mentioning your hard skills first as they are often more impressive. Then follow with a list of soft skills that complement your hard skills, such as troubleshooting and leadership.
Restaurant Manager Resume Soft Skills:
- Interpersonal Communication;
- Conflict Resolution;
- Team Leadership;
- Customer Service;
- Problem-Solving;
- Organization & Time Management;
- Flexibility & Adaptability;
- Stress Management.
Restaurant Manager Resume Hard Skills:
- Inventory Management;
- Financial Analysis;
- POS Systems;
- Menu Engineering;
- Health and Safety Compliance;
- Staff Training;
- Customer Relationship Management;
- Creating staff schedules;
- Vendor Negotiation;
- Event Planning;
- Data Analysis.
Social Media: For and Against
A restaurant manager's resume may include social media links such as Twitter, Instagram, and Facebook. The inclusion of social media details in your restaurant resume is entirely at your discretion, allowing you to choose the level of personal or professional information you wish to present.
Here are some pros and cons to help you decide.
- Provides future employers with an understanding of the work ethic.
- Gives managers insight into mastery in the industry.
- Increases visibility of the professional profile.
- May result in bosses making judgments on personal character or lifestyle.
- Social media channels can be misused, resulting in damaging an individual's professional reputation.
- Could be distracting for directors from focusing on job-specific information in the restaurant manager resume.
Below are restaurant manager resume examples when you should include social media::
- A manager's Twitter account could highlight the latest promotions or events at their restaurant.
- An Instagram profile could demonstrate their food presentation skills by showcasing images of dishes they have created.
How to Write a Summary
A restaurant manager resume summary should be a concise overview of your professional experience and qualifications. It should underline your key attainments, duties, and skills.
Restaurant Manager Resume Summary Example: Skilled Restaurant Manager boasting over 10 years of experience in the hospitality industry. Successfully managed a variety of food and beverage operations, with a track record of increasing profits, customer satisfaction, and staff retention. Highly proficient in customer service, and accounting. Proficient at anticipating customer needs and responding to feedback.
Here are three tips on writing great resume summaries:
- Focus on key accomplishments. Spotlight achievements that demonstrate your background in the restaurant industry and how you were able to improve customer satisfaction.
- Point out relevant skills. Showcase the specific skills that make you an ideal candidate for the role like customer service, inventory management, or financial planning.
- Be concise. Use short sentences and keep your summary to four to five lines maximum so that it is easy to read at a glance.
What Else to Add
Placing supplemental personal information on a resume for restaurant manager gives the HRs a deeper understanding of who you are beyond your work experience.
Hobbies. Mentioning pastimes on your restaurant manager resume can demonstrate that you have interests outside of work. For example, listing volunteering or public speaking could prove that you have honed exceptional customer service skills in a non-work setting. Courses. Documenting relevant classes you have taken can illustrate the knowledge and experience desired. For example, courses in hospitality management or food safety would show that you have studied topics related to the role. Languages. Whether you are fluent in several languages and the restaurant you are applying for serves patrons from a variety of nations, including this information can be an asset as it reflects your ability to communicate with people from different cultural backgrounds. Awards. Emphasizing honors can reinforce your excellence in the field. If recruiters need person with remarkable leadership and organizational skills, highlighting any recognitions could indicate that your skills exemplify a superior level of competence. Internships. Incorporating any traineeships can reveal that you have real-world experience working in a restaurant environment. References. Letters of recommendation from previous employers or colleagues will inform interviewers of how respected and valued you were in past positions. Certificates. Detailing any professional certificates will establish your technical knowledge and expertise in the sphere.
Continuing education is essential for restaurant managers to stay abreast of industry trends, regulations, and techniques. Professional certifications, such as those offered by the National Restaurant Association Educational Foundation ( NRAEF ), can enhance career prospects.
Make Life Easier with Resume Builder
Are you looking for a resume template to make your job search easier? Consider using a resume builder that offers a wide variety of ready-made restaurant manager resume templates .
Create your professional Resume in 10 minutes for FREE
Benefits of using a template:
- Time savings. Writing a resume in Word from scratch can take several hours. But with a resume creator, you can quickly and easily customize it to fit your needs.
- Style consistency. A professional restaurant manager resume should be consistent in layout and style, and a ready-made template can help ensure this.
- Organization. Pre-made templates come with sections already in place, helping you organize work experience, education, and other important information clearly and concisely.
- Accuracy. Because the templates are formatted correctly, you won't have to worry about margins being too big or too small. This helps ensure accuracy and makes sure your resume looks professional.
- Customization. Pre-configured templates let you swiftly alter colors, fonts, and other design elements to create an attractive and unique look.
Using an online service to find a resume template is convenient and easy. You can search by job title, industry, or format to find the perfect restaurant manager resume examples for your needs. Plus, most services offer free samples so you can try them before you buy.
How to Write a Restaurant Manager Cover Letter
Submitting an exceptional cover letter is a key component when applying to be a restaurant manager. A cover letter provides an opportunity to showcase your experience and qualifications and to explain why you're the best fit for the position.
Composing a letter of interest for a restaurant manager opening necessitates underlining the talents that make you an outstanding candidate.
Tips to help you craft a successful restaurant manager cover letter:
- Tailor your cover letter to the job description. Be sure to read the job specification carefully and adapt your letter accordingly.
- Use keywords. Many HRs use applicant tracking systems (ATS) to sort through resumes and cover letters. To ensure that your application stands out, use keywords from the contents of the duties.
- Keep it brief. Cover letter should be no more than one page long and should focus on why you are the ideal candidate for this job. Ensure that keep each sentence concise and clear.
- Mention specific foresight. Use a concrete statement to support how you can contribute to the success of this position.
Good Example of a Restaurant Manager Cover Letter:
Dear Mr. Sung,
I am writing to apply for the Restaurant Manager position at Dragon Palace Cuisine. With over seven years of dedicated experience in food service management, I am confident in my ability to make a substantial contribution to your team.
Throughout my career, I have consistently surpassed expectations by crafting effective marketing strategies, driving revenue growth, and nurturing the skills of team members to enhance productivity. Notably, I have achieved a remarkable track record of boosting revenue by up to 12% within six months, showcasing my capacity to deliver tangible results regardless of the operational context.
Drawing on my strong leadership acumen, organizational prowess, and proficiency in cultivating customer relationships, I am poised to excel as a Restaurant Manager at Dragon Palace Cuisine. I am eager to engage in further discussion about how my background aligns with the needs of your establishment and am available at your earliest convenience to arrange an interview.
Thank you for considering my application. I am eagerly anticipating the opportunity to contribute to the continued success of Dragon Palace Cuisine.
Warm regards,
Julia Nelson
Bad Example of a Restaurant Manager Cover Letter:
Dear Hiring Manager,
I'm very enthusiastic to submit my request for the role of Restaurant Manager. As someone with ten years of experience working with restaurants, I think I'd be perfect!
I've worked with a lot of restaurants over the years. Because of it, I know what it takes to make them successful: marketing strategies, increasing sales, improving team leaders' skills, etc., plus I'm great with customers! I think these qualities make me well-suited for this role. On top of that, I have lots of energy, which I know is great for managing people!
Anyway, please consider me as an applicant – if there's anything else you need just let me know! Thanks very much!
The first cover letter example is good because it focuses on specific skills and points to tangible accomplishments, such as increasing revenue by 12%. It also uses concise and professional language.
However, the second example is poor because it lacks concrete examples and doesn't clearly show the importance of this role. Instead, it relies on general statements that don't provide enough information about experience or skills.
Create your professional Cover letter in 10 minutes for FREE
Double-check your resume.
Spelling is an important consideration when you are applying for a restaurant manager position. Potential employers will be judging the quality of the resumes and cover letters in their hands.
Typos, misspellings, and grammatical errors can make a bad impression on a resume or cover letter. They can also be a sign of a lack of concern for accuracy.
It is imperative that you use correct grammar and words. It indicates that you have the strong communication skills needed for the position.
Here are some tips on how to proofread your resume: Read the document out loud. This will help you pick up on any errors more quickly. Have someone else read it. A fresh pair of eyes can sometimes spot mistakes that you may have missed. Utilizing a spellchecker. This will guarantee that all words are spelled correctly. Don't rely on spellcheckers alone. They may not catch homophones (words that sound the same but have different spellings). Take your time. Don't rush through the process as this can lead to mistakes being missed. Double-check all details. Ensure the dates and other information are accurate.
Restaurant managers' work schedules can be demanding and often include evenings, weekends, and holidays, as these are peak times for dining out.
How to Write Restaurant Manager Resume
This article offers an extensive examination of devising an impressive resume for a role in restaurant management. Crafting a resume may be challenging and time-consuming, but the following tips will help you get the job you want :
Start with the basics: insert your contact information. Describe any relevant qualifications and education you have, such as hospitality management certificates and courses. Detail your professional responsibilities , focusing on achievements that demonstrate your ability to handle managerial tasks. Include other sections as necessary, such as certifications, training, affiliations, or volunteer work related to the hospitality industry. Finally, double-check the resume to guarantee it is free of typos and grammatical errors.
Utilizing a web-based resume creator with restaurant manager resume examples can make this process simpler, faster, and more effective. If you follow these steps carefully, you can create a first-class resume that will give you a competitive edge over other applicants.
Now is the time to start writing an outstanding restaurant manager resume!
Alexandra Meyer
Editor-in-Chief at Resume Trick
Alexandra Meyer is the editor-in-chief of Resume Trick. She was behind the launch of Icecream Apps in 2014 and continues to oversee the high content standards of the company's projects. Alexandra has years of experience writing and editing articles about technology, software and online services, and human resources.
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Restaurant Manager Resume Samples
The guide to resume tailoring.
Guide the recruiter to the conclusion that you are the best candidate for the restaurant manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.
Create a Resume in Minutes with Professional Resume Templates
- Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews
- Continually strives to develop staff and other assistant managers in all areas of the restaurant and for professional development
- Training and developing Crew Members, Assistant Manager and Manager Trainee
- Manage the development and performance of the restaurant team and work with HR and the restaurant leadership team in the hiring and training of seasonal staff
- Communicates on a constant basis with Area Manager regarding restaurant performance and challenges; makes recommendations for improvement when necessary
- Assist Food & Beverage Manager with establishing short and long term strategic plans for the outlets
- Create & Nurture Culture: Develop, encourage, and model a fun, positive, family-style work environment
- Assist in coordinating and monitoring all phases of Loss Prevention in the outlet
- Perform other duties as requested by management
- Work with other F&B managers and keep them informed of issues as they arise
- Conduct staff performance reviews in accordance with Highgate Hotel standards
- Assist in menu planning and preparation
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
- Ensure compliance with SOP’s in all outlets
- Analyzes and resolves work problems or assists employees in solving work problems
- Manages in compliance with established company policies and procedures, along with local, state, and federal laws and regulations
- Proactively manage sanitation, maintenance, security and prevention of injury from accidents to ensure the safety of guests and staff
- Supervises daily shift operations in absence of Assistant Restaurant Manager
- Accurately execute all Company initiatives and policies with improvement to quality, service and operations while ensuring employee compliance
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- Adheres to all work rules, procedures and policies established by the company, including but not limited to, those contained in the Employee Handbook
- Excellent communication skills and a strong attention to detail
- Strong and stable work history with wine knowledge
- Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
- Good knowledge of food & beverage
- Highly responsible and reliable
- Strong leadership skills, with the ability to coach and mentor others
- You will have a good eye for detail, high standards and be clear and engaging in your communication to both staff an guests
- Strong financial acumen with strong experience with P&Ls
- Actively focuses others- attention on efforts that will lead to organizational growth, cost control, and profitability
- Ability to absorb and retain information quickly
15 Restaurant Manager resume templates
Read our complete resume writing guides
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- Responsible for managing the labor cost of shift
- Responsible for accurate accounting close out of special events for shifts
- Confirm daily/shift labor hours for accounting using end of week labor report from Micros
- Oversee staff in congruence with special events department
- Monitor and assist with private party operations
- 3 years supervisory experience in high volume restaurant environment
- Working knowledge of restaurant operations
- TABC certified
- Entry level knowledge of state, federal and local liquor laws,computers (Microsoft Office- Word, Excel, Access and PowerPoint)
- ENTRY LEVEL KNOWLEDGE OF: State, Federal, and Local Liquor laws, Health Code regulations
- SKILL IN: Decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, developmental skills
- ABILITY TO: Engage in positive interaction with staff & guests, prioritize, motivate staff, problem solve, delegate, follow up, diffuse possibly volatile situations with tact, perform the following physical requirements: periods of long hours of standing and walking, lifting is limited to 40 lbs., speak and hear to interact with the guests and staff, must have visual and perceptual acuity which enables observation of activity throughout the restaurant
- SPECIAL REQUIREMENTS (LICENSES, CERTIFICATES, PROFESSIONAL, ETC.) T.I.P.S certification or equivalentHigh School diploma required College preferred
Restaurant Manager Carrots Resume Examples & Samples
- Supervise FOH service, BOH production and catering events as needed
- Communicate with internal and external clients
- Manage business to achieve expected P&L results in terms of sales, margin, COGS and labor percentages and EBIT
- Train newly hired service staff /on-going training and refinement for existing staff
- Monitor and maintain all scheduling and Labor Administration processes
- Maintain superior sanitation standards in both FOH & BOH
- 5 years of full-service restaurant or high-end retail food management experience
- Ability to train, lead and motivate a team of FOH & BOH Foodservice Professionals
- Strong analytical and communication skills (both verbal and written)
- Complete understanding of P&L statements and basic business financial reporting
- Understanding of food, supply and labor cost and controls
- Understanding of kitchen organization and inventory systems
- Working knowledge of a restaurant POS system (Aloha, PosiTouch, Micros, etc.)
- Minimum 5 years hospitality experience
- Minimum 3 years Restaurant Management / Leadership experience
- Must have current food handler's card and alcohol service certification as required by federal/state/local law
- Extremely strong leadership skills, interpersonal skills, verbal and written communication skills, listening skills, ability to check for understanding after direction is given (follow up,) basic math skills, strong organization skills, ability to multi-task, team builder, proven track record of increasing experience and responsibility
- Computer based skills - Windows and Microsoft Office based management reporting, Point of Sale System, Internet/Intranet, and Outlook e-mail
- Manages food, labor, and other controllable expenses and works to meet profit objectives
- Ensures the execution of quality, service, and cleanliness standards
- 1+ years of F&B supervisory experience - required
- 2+ years of management experience - preferred
- TIPS, Servsafe certified - preferred
- Proficient with Microsoft Programs - required
Restaurant Manager Double Tree by Hilton Resume Examples & Samples
- Ensures food safety procedures and guest relation policies/procedures are being executed
- Provides proper training and development for employees
- Assist in drink and food menu development
- Work closely with the kitchen to ensure a high quality of food presentation and that the timing of the food is in a timely manner
- Familiar with Micros/POS systems - preferred
- Excellent communication skills - required
- ENTRY LEVEL KNOWLEDGE OF:State, Federal, and Local Liquor laws, Health Code regulations
- SKILL IN:Decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, developmental skills
- ABILITY TO:Engage in positive interaction with staff & guests, prioritize, motivate staff, problem solve, delegate, follow up, diffuse possibly volatile situations with tact, perform the following physical requirements: periods of long hours of standing and walking, lifting is limited to 40 lbs., speak and hear to interact with the guests and staff, must have visual and perceptual acuity which enables observation of activity throughout the restaurant
- SPECIAL REQUIREMENTS (LICENSES, CERTIFICATES, PROFESSIONAL, ETC.)T.I.P.S certification or equivalentHigh School diploma required College preferred
- SKILL IN:Decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, developmental skills, problems solving, computer savvy, specifically with knowledge in Outlook and Excel
- ABILITY TO:Engage in positive interaction with staff & guests, prioritize, motivate staff, problem solve, delegate, follow up, diffuse possibly volatile situations with tact, perform the following physical requirements: periods of long hours of standing and walking, lifting is limited to 40 lbs., speak and hear to interact with the guests and staff, must have visual and perceptual acuity which enables observation of activity throughout the restaurant, work nights, late nights, weekends, holidays etc
- SPECIAL REQUIREMENTS (LICENSES, CERTIFICATES, PROFESSIONAL, ETC.)T.I.P.S certification or equivalent, CA Food Handlers Card, High School diploma required College preferred
- Ensure that staff operates within accepted company and industry standards
- Seek out new items for addition to product line
- Oversee and maintain POS system
Restaurant Manager Forty Carrots Resume Examples & Samples
- Oversee and ensure that all company service standards are implemented
- Ensure open and honest communication between all co-workers including associates, corporate personnel and other managers
- Ability to lead and motivate a team of Front-Of-The-House Foodservice Professionals
- Working knowledge of a Micros POS system
- Working understanding of labor cost and controls
- Dedication to serving only the finest, on-brand product
- Be highly organized and able to adapt quickly to changing priorities
- Be comfortable communicating with customers everyday and ensure customers receive outstanding service
- Ability to manage effectively in a fast-paced environment
- Ability to lead and motivate a team of Front & Back-Of-The-House Foodservice Associates
- Knowledge and appreciation of quick-serve counter service in an upscale environment
- Oversees all aspects of Lodge at Vail food service including Cucina, room service, apres ski and pool bar service in season
- Ensures that the guest experience is pleasant in regard to atmosphere, service and quality of food and beverage products by adhering to the Rock Resort brand/ performance standards
- Delegates authority appropriately to Assistant Managers, Supervisors and staff members and follows up on all duties and issues to ensure timely completion
- Ultimately responsible for the dining room and bar's appearance, consistency of set up, food and beverage service and quality of the experience
- Coordinates daily pre-shift huddles to educate the staff on resort information and conduct daily training standards
- Ensures that all employees are in proper uniform and execute their job according to the Vail/RockResorts brand performance standards
- Creates, and adheres to, departmental budget, payroll forecasting and capital improvement budgets
- Maintains excellent communication between different departments in the resort as well as within Cucina
- Meets with Meeting Planners and Sales/Event Managers as needed to coordinate special menu planning and themed events
- High School graduate. -required
- College degree. -preferred
- Strong computer skills; word, point of sale, Excel. -required
- Experience with InfoGenesis POS. -preferred
- Current Drivers License. -required
- 3-5 years management experience in food and beverage operations. -required
- Ability to read, write and speak English. -required
- Bi-lingual Spanish. -preferred
- Must be able to stand, walk and move quickly around the dining area for up to 8 hours. –required
- Must have current TIPS certification or be able to obtain one within 30 days of hire. -required
- Ensure that all management staff are aware of their responsibilities and duties
- Ensure guest needs and guest expectations are met by providing an efficient and professional service
- Liaise with Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation
- Liaise with Purchasing to ensure prompt and efficient purchasing, issuing of supplies, stock control and inventory control
- Promote the identity of the restaurant by building relations and a sense of personalized service towards guests
- Ensure that all safety rules, emergency procedures and fire prevention regulations are enforced by employees
- Assist in the preparation of the department Sales and Marketing plans
- Ensure the correct scheduling of employees to maintain standard of service
- 3+ years in a related restaurant setting with emphasis in operations, management or office administration
- College degree or equivalent
- Computer proficiency (MS Word, MS Excel, MS PowerPoint & Outlook)
- Excellent communications skills both written and verbal
- Assist the General Manager/Director of Concessions with the restaurant operations to include duties such as booking, selecting and costing menu items, pricing, equipment rental, clerical responsibilities and general office duties
- Supervise the preparation and service of food and refreshments, as well as clean-up
- Directly supervise employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
- Ideal candidates will possess a Bachelor's degree
- Ability to manage in a fast-paced and diverse environment with focus on client and customer service is required
- Previous management experience in within a convention center or sports venue is strongly preferred
- Daily management of F&B Service Personnel
- Assist Sales Director with banquet and event execution
- Inspects and assists with banquet/event set-up and breakdown of tables, decorations, equipment, serving areas, and related activities in an accurate and timely manner
- Ensure satisfaction by communicating with the members and /or client throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event
- Hires, supervises, schedules and develops bartender, beverage cart driver, host/hostess, snack bar attendant and other employees in the F&B service personnel department
- Conduct training and refresher classes for all F&B service personnel in the correct procedures
- Uphold BCG Food and Beverage policies
- Coordination between all departments
- Responsible for overall guest/member satisfaction
- Ensure all employees are conducting themselves in a professional manner
- Create a safe work environment
- Recruit, interview and hire qualified applicants
- Lead, manage, develop, coach and evaluate staff
- Ensure all team members maintain the highest level of guest service
- Implement the opening and closing procedures of the Pioneer Grill and Coffee Cart
- Perform basic management functions (manage staff, discipline staff, schedule employees, complete payroll etc.), scheduling staff to ensure adequate staffing levels, while adhering to budgeted guidelines
- Hold daily Pre-Shift meetings
- TIPS Certification
- Manage the proper service of all beverages and all bar and lounge operations
- Maintain the beverage cost of sales for Jackson Lake Lodge according to budget
- Work closely with the Banquet Team and communicate any banquet beverage concerns
- Maintain a daily report with the Food and Beverage Director regarding all aspects of the department
- Work with the kitchen to ensure high quality and timely service of all food for the Blue Heron Lounge
- Perform all managerial functions for bartenders, bar attendants and cocktail servers
- Ensure prompt, accurate service with anticipation and compliance of all guests' needs
- Conduct management functions for Blue Heron Lounge (manage staff, discipline staff, schedule employees, complete payroll, etc.)
- Restaurant Manager
- Restaurant Supervisor
- Prior experience is recommended
- Able to work holidays and weekends as needed
- Outgoing personality is recommended
- Someone who has the drive and ability to learn
Petrossian & Forty Carrots Restaurant Manager Resume Examples & Samples
- Scheduling, attendance policy compliance, purchasing food and supplies, catering, payables and receivables, P&L plans, menu development and promotions
- Ability to manage multiple situations simultaneously
- Organization and planning skills
Chili s Restaurant Manager Resume Examples & Samples
- Identify, and delegate responsibilities to the team
- Ensure the cleanliness of all areas of the restaurant
- 1+ years of restaurant supervisory experience in a fast-paced environment
- Responsible for component menu planning, costing, and brand management
- Ensure component compliance with sanitation and safety requirements
- Must have minimum two-year culinary certificate from accredited school or have related experience such as apprenticeship
Restaurant Manager, Freshii & Which Wich Resume Examples & Samples
- Create and maintain operations records like inventory, food costs, delivery receiving, and employee scheduling
- 2+ years of restaurant management experience in a fast-paced environment
- ServSafe certification desired
- Experience: 5+ years quick service management experience while managing a team of 20+employees
- Excellent written and verbal communication skills to effectively communicate with all levels of the organization
- Certifications: ServSafe, Los Angeles Food Safety, or equivalent preferred; TIPS certified preferred
- Manage the day to day responsibilities of the restaurant
- Ensure the customer experience
- Develop the business in order to achieve plan
- Manage the FOH staff
- Performs effectively under pressure
- Follows and enforces company policies and procedures
- Must have at least 4 years of casual fine dining experience
- Strong experience in FOH operations
- Excellent food and beverage knowledge
- Outstanding customer service
- Flexibility in schedule and ability to rotate days, nights and weekends
- Ability to develop and maintain a team environment
- Manage a team of food service workers and ensure customer service standards are upheld
- Accountable for all facets of food service, production, quality and controls. Ensure policies and procedures of the food services department are followed
- Enforce established safety practices and ensure food quality standards are maintained
- Accountable for all sales and operating transactions in compliance with the policies and procedures
- Prepare food service and culinary staff schedules in accordance with forecasted business volume. Responsible to alter production and employee needs with the varying daily business volume
- Plan for and ensure that all food service personnel, facilities and materials are in complete readiness for operation
- Maintain food and supplies stock and complete physical inventories as required
- Manage and monitor all direct operating expenses for the restaurant(s) of responsibility
- Trains and develops staff in accordance with Hospitality First Service program
- Assist with the evaluation of the a la Carte Service staff
- Ensures that all a la Carte Service staff are well-groomed and in proper uniform (including name tags)
- Serves as a liaison between Servers and other staff members
- Must be fully trained and certified as both an a la Carte and Banquet Server
- Checks on the schedule of table reservations, takes reservations and greets/seats Members and Guests
- Assures that all side work is accomplished and that all cleaning of equipment and storage areas is completed according to the established schedule
- Assures correct appearance, cleanliness and safety of dining room areas, equipment and fixtures
- Checks the maintenance of all equipment in the dining room and reports and monitors deficiencies and maintenance concerns
- Maintains an inventory (an ensures proper storage of dining room items including China, Glass & Silverware as well as coffee pots, water pitchers, salt and pepper holders, sugar bowls and linen
- Develops and updates the Club’s policy and procedure manual
- Handles Member and Guest complaints utilizing the Club's Service Recovery Program
- Assumes closing or Manager on Duty (MOD) responsibilities when assigned
- Ensures that all charges are billed correctly and forwarded to the Accounting department for billing
- Assists with Banquet service as needed
- Encourages teamwork and cooperation among all service personnel and Service Captains
Carrots Restaurant Manager Resume Examples & Samples
- 3 years of multi-unit full-service restaurant or high-end retail food management experience
- Ability to manage restaurant operations independently
Restaurant Manager, Cucina Resume Examples & Samples
- Experience in a fine dining establishment along with experience supervising and training both front and back of house staff
- Bachelor's degree and formal culinary training through associate degree or an equivalent apprenticeship program is desired
- The ability to work independently with professionalism while maintaining a focus on quality
- The ability to understand and positively impact P&L statements, food costs, inventory control, and safety
- Food Manager Certification required or completion of this certificate within first six months of employment
- Manage the schedules in accordance to resident census and budgets
- Communicate resident and guest food order accurately in order to avoid food waste
- Manage the budget for such items as table linen, table setting supplies, uniforms, payroll and special events
- Assist the Director of Culinary Services and Chef in the planning and development of menus based on resident likes and dislikes
- Ensure that safety and security procedures are followed
- May perform other duties as assigned or requested
- High School Diploma or General Education Degree (GED) required along with two (2) years of experience in front of the house supervision
- College or culinary institute degree preferred
- Able to carry a tray with at least six (6) meals and/or beverages at any given time
- Work closely with Director of Culinary Service and Executive Director to keep residents satisfied with food, service, and dining programs
- Review the daily menu with residents and staff
- Orient new residents to menus, dining room hours, and dress code for dining venue
- Solve issues before they become problems or complaints
- Assist with room service delivery according to company policy
- Document and report resident attendance are for meals
- Train and uphold Quality Enhancement standards at all times
- Create dining staff cleaning schedules and task lists and hold staff accountable for completion of cleaning duties and tasks
- Ensure that staff handles dishes, silverware, glassware according to company guidelines and serve safe guidelines
- Maintain dining room in a clean, crisp, upbeat atmosphere at all times
- Visually confirm that all tables are set according to Atria Standards
- Ensure that dining room floors are clean and receive regular maintenance (sweeps and mops as necessary)
- Ensure that trash/refuse containers are emptied and kept clean
- Ensure that beverage equipment, ice cream freezer, wait staff refrigeration, food, and supply storage areas are kept clean and in good working condition
- Verbally and visually confirms resident satisfaction through out meals
- Ensure that the dining room side work is completed prior to the end of each shift
- Hold staff accountable to maintain café and hospitality stations according to Atria Standards
Italian Restaurant Manager Crowne Plaza Abu Dhabi Resume Examples & Samples
- Supervise the activities of dining room and employees engaged in providing professional and courteous service to our guests
- Under the assistance of the F&B Manager and the Outlet Chef /Executive Chef coordinate the preparation of the menus and annual budget and work to achieve the budget by monitoring and controlling the departmental operations, considering revenue and expenditure
- Review and plan in conjunction with the Food & Beverage Manager regarding displays, promotions, menu ideas and input
- Set goals for the restaurant and assist in the budgetary process
- Manage personnel related topics which will include grievance procedures, staff appraisals and misconduct procedures, with the support of the Human Resources Department
- Ensure that delegated administration duties are completed. These will include some or more of the following: holiday forms and schedules, rotas, self declaration forms, over time requests, attendance sheets, forecasts, transfer requests, requisitions and purchase requests
- Liaise with guests in the Restaurant ensuring at all times that guests receive the discreet and elegant service associated with our brand
- Maintain all Drinks and Food service standards in line with the Standards Performance Manual
- Undertake any other duties as may reasonably be required in line with the level of responsibility of the post and in order to meet the changing needs of the hotel
- Italian native speaker and strong Italian food and wine knowledge required
- Good understanding of the various methods of wine production as well as knowledge of the regions of Italy, their food and wine appellations, and the important regional food and wine combinations
- Ability to teach, lead and coach our Restaurant team to successfully achieve five star level service consistently
- Strong guest engagement skills to effectively develop guest rapport and achieve strong guest comment scores consistently above benchmark
- Excellent cost management skills to meet restaurant outlet budget monthly
- Innovative style to drive menu engineering, marketing, social media, and entertainment
- Supervising & directing courteous serving of food & beverage in restaurant
- Implementation and maintenance of brand standards
- Driving the guest experience through service quality
- Knowledgeable of menu, recipe and production procedure
- Maintains customers database and utilizes effectively
- Taking appropriate actions to resolve guests complaints
- Being attentive to guests and anticipating their needs
- Supervises day to day operation of restaurants, maintains high quality of service
- Taking initiatives to generate revenue and achieve the financial targets
- Monitoring and providing the needs of the restaurants to ensure service efficiency
- Intermediate or equal level of qualification
- Completion of degree or certification in Hospitality Industry
- 3 years experience as Asst. Restaurant Manager
- Fluent in English language and Arabic is preferable
- Computer knowledge (MS Office and the Internet)
- Manage the day-to-day activities and assignments of food and beverage staff, ensure proper coverage, develop and communicate departmental strategies and goals, and assign/prioritize work. Communicate and enforce policies and procedures with all staff
- Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. Alert General Manager of potentially serious issues
- Ensure all staff is properly trained on quality and service standards and have the tools and equipment needed to effectively carry out their job functions
- Achieve budgeted revenues, prepare monthly forecast, monitor and control food, beverage and labor costs, and maximize profitability, within all areas of the food and beverage department. Participate in the preparation of the annual departmental operating budget and financial plans that support the overall objectives of the hotel
- Develop, implement, and maintain local food and beverage marketing programs for the hotel; participate in and maintain system-wide food and beverage marketing programs and promotions. Monitor local competitors and industry trends. Review and approve menu design and concepts with Executive Chef. Adhere to brand standards
- Maintain procedures to (1) ensure the security and proper storage of food and beverage products, inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and pilferage
- Ensure that all food and beverage equipment, including but not limited to sinks, hoods, coolers, freezers, etc., are in proper operational condition and are cleaned on a regular basis. Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify Engineering immediately of any maintenance and repair needs
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Rooms, Housekeeping, Maintenance and Guest Services
- Moving about the facilities
- Supervises, monitors and participates in service operations during an assigned shift
- Regularly interacts with guests to ensure quality experience, handle special requests, answer questions and/or resolve problems
- Assists in managing labor and beverage costs
- Assists in managing staff and/or restaurant manager performance through effective use of informal and formal feedback, recognition, coaching & counseling meetings, disciplinary action, annual evaluations, etc.; assists in developing restaurant managers to ensure readiness for growth/promotion
- Implements marketing and promotion strategies as directed
- Leads and participates in the interviewing, hiring and training of new hourly service staff; also leads and participates in the on-going training and education of existing service staff
- May be assigned as lead manager for all beverage programs, menus and costs
- Performs various operational/admin functions such as: opening/closing the restaurant, conducting pre-shifts and line checks, processing server checkouts, preparing staff schedules, conducting inventory, placing orders, POS/Avero usage, reporting & maintenance, etc
- Attends various internal and/or external meetings relating to the operation of the restaurant
- Ensures the general maintenance & upkeep of service areas, equipment and manager offices
- 4-year Hospitality Management degree
- 3-5 years management experience in fine dining
- Strong wine knowledge
- Thorough understanding of F&B and labor costs
- Ability to demonstrate confidence and willing to assume responsibility
- Ability to demonstrate high degree of drive and determination
- Ability to supervise train and direct employees
- Ability to perform job functions with attention to detail, speed and accuracy, and comprehend instructions
- Ability to prioritize, organize, delegate work and follow through while working in a fast paced environment
- Ability to be a clear thinker who remains calm and resolves problems using sound independent judgment
- Ability to work under pressure of meeting production schedules and timelines for guests and colleagues
- Ability to plan and aid in the execution of promotions
- Ability to aid in the transportation of all work equipment and produce pertinent to job
- Must have excellent employee relations skills and ability to motivate staff and maintain a cohesive team
- To assist in the preparation of the department budget and forecast
- To ensure that the outlets operational budget is in line and cost are strictly controlled maximizing profitability
- To maximize profitability of the restaurant by increasing turnover (revenue and covers) as a first priority and controlling costs as a second priority
- Generate and analyze appropriate reports according to business needs
- To ensure guest needs and guest expectations are met by providing an efficient and professional service
- To liaise with laundry & engineering to ensure a consistently high standard of cleanliness, repair and maintenance and to provide a smooth flow of linen supplies, flowers and uniforms
- To liaise with the kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation
- To liaise with purchasing to ensure prompt and efficient purchasing, issuing of supplies, stock control and inventory control
- To coordinate with the sommelier and purchasing the efficient supply and storage of beverages meeting operations’ requirements according to the par levels
- To liaise with stewarding to ensure a high standard of cleanliness, maintenance and adequate provisions of operation equipment
- To ensure that all safety rules, emergency procedures and fire prevention regulations are strictly enforced by employees
- To respond to any changes in the food and beverage function as dictated by the industry, company or hotel
- Minimum 2 years of experience in a luxury hotel environment or Michelin Star Restaurant
- Successful candidate must possess legal work authorization in Europe
- Proficiency in Microsoft Office software: Word, Excel
- Knowledge of Opera and Micros
- Experience of managing a team, including payroll, training and team development
- Experience of driving business revenue and growing customer satisfaction
- Derive a sense of pride in work for Four Seasons
Franchised Restaurant Manager Resume Examples & Samples
- Two years experience as a restaurant supervisor and experience as server, cashier, or direct sales
- Knowledge of proper cleaning techniques, requirements, and use of equipment
- Knowledge of proper chemical handling
- Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding
- Ability to do basic arithmetic
- Develops short term and long-term financial and operational plans for the restaurant, which support the overall objectives of Concord Hospitality
- Monitors the performance of the restaurant through verification and analysis of customer satisfaction systems and financial reports. Initiates corrective action
- Implements and maintains sales/marketing programs
- Establishes and maintains applicable preventative maintenance programs to protect the physical assets of the restaurant
- Implements and maintains effective two-way communication systems which reach all employees
- Develops new programs, which result in an increased level of customer satisfaction and operational excellence
- Suggests and implements revenue generating programs that provide maximum price value to the guest
- Teach, implement, and reward employees in utilizing their empowerment to meet or exceed customer expectations
- Ensures staff demonstrates technical skills conducts technical training on a regular basis
- Updates staff on regular basis on menu highlights
- Monitors presentation of food product and reviews areas of concern with the Sous Chefs and Line Cooks
- Ensures that restaurant is clean and ready for customers at all times
- Monitors service and teamwork on a regular basis and counsels associates on both aspects
- Ensures that staff is utilizing up selling techniques while providing customer service
- Accommodates group bookings by adhering to proper banquet techniques
- Utilizes leadership skills and motivation techniques in order to maximize associate productivity and satisfaction of direct reports
- Conducts effective employee meetings and counseling sessions
- Participates in weekly staff meetings
- Interviews, hires, orientates, and trains qualified applicants
- Keep immediate supervisors promptly and fully informed of all problems or unusual matters of significance
- Make business decisions based on production reports, similar facts, own experience, and personal opinion
- Ensure a safe and sanitary work environment for all associates and guests
- Maintain and enforce all SOP and service standards
- Completely direct the operational efforts and strategies of all restaurant outlets
- Provide for an effective discipline orientation for new supervisors using use records, menus, and appropriate reference manuals
- Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Concord Hospitalitys Handbook
- Ensure forecast information is evaluated and utilized to make sound business decisions
- Oversee development and execution of the marketing plan in each outlet
- Continually develop innovative programs and incentives to maintain our competitive edge
- Solicit feedback from guests and associates through personal contact and surveys
- Ensure that all administrative functions are performed accurately and on a timely basis
- Challenge supervisors to staff correctly based on forecasted business
- Oversee engineering and implementation of menus to coincide with marketing plan
- Ensure that all managers and supervisors are well versed in all legal aspects of their jobs
- Develop local contacts in the community for public relations purposes
- Maintains safe working conditions within department and hotel
- Knows department fire prevention and emergency procedures
- Evaluates staff performance on a ninety day, and annual basis
- Conducts self to reflect the high standards of professionalism within the Concord Hospitality organization
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Franchised Harry Soffer Restaurant Manager Resume Examples & Samples
- Ensure all pre-meal shift meetings take place
- Track weekly labor reports to ensure productivity
- Monitor and controlling Micros system in appliance to guest checks and hotel reports
- Exercise quality control for both food and beverage
- Assist with departmental forecasting and budgeting
- Maintaining Turnberry Isle standards of service and ensure their implementation
- A lead effort in recruiting, interviewing, and hiring team members; conducts performance appraisals, coach and counsel, progressive corrective action, motivate, develop and train
- Interview, hire, train, resolve problems, provide open communication and recommend discipline and/or termination when appropriate
- Ability to communicate in the English language (Second language is a plus); must be a team player
- Knowledge of proper chemical handling, cleaning techniques and use of equipment/ machinery, ability to work flexible schedules including holidays and weekends; able to perform multiple tasks
Franchised Corsair Restaurant Manager Resume Examples & Samples
- Primarily responsible for planning and day-to-day operations of the restaurant and
- Overall supervision of meal service
- Organize and conduct training and development for the team
- Implement procedures to increase guest and colleague satisfaction
- Work with the Kitchen team on menu engineering
- Performing daily walk-through to ensure full compliance with Department of Health regulations and Turnberry Isle standards
- Promote and maintain good employee relations between service kitchen, stewarding and dining room personnel
- Full knowledge of industry trends
- Responsible for receiving, processing and investigating complaints made per the existing harassment policy
- H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area
- Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
- Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices
Assistant Chinese Restaurant Manager Resume Examples & Samples
- Initiatives to aid with the continued development of the Hotels’ positioning as a leader in Food & Beverage service and as a Food and Beverage destination
- Ongoing control and enhancement of quality standards and guest service
- Daily supervision, coordination and direction of the outlet colleagues and leaders, anticipating and ensuring prompt, courteous service
- Ensuring that Chinese Restaurant maintains a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows
- Working together with the Restaurant Manager and the Outlet Sous Chef, to develop new menu ideas and promotions
- Working with the teams to create new ideas and promotions resulting in increased opportunities for Food & Beverage Sales
- Working with the kitchen, stewarding and all restaurant leaders to ensure and promote that teamwork is a strong component of the daily service culture
- Ensuring a safe and healthy work environment for all guests and colleagues
- Monitoring and continued development of food & beverage controls
- The continuous development and performance management of all colleagues and leaders in Chinese Restaurant
- Facilitating Reach and setting goals for Chinese Restaurant leaders
- Ensuring all training processes are set up and maintained for all leaders and colleagues
- Minimum one year experience as Assistant Manager in a fast paced, high quality and successful F&B operation
- Entrepreneurial thinking and analytical business thinking required
- Must be computer literate and analytical
Wugu Restaurant Manager Resume Examples & Samples
- Initiatives to aid with the continued development of the Fairmont Yangcheng Lakes’ positioning as a leader in Food & Beverage service and as a Food and Beverage destination
- Ensuring that Yi Feng Court maintains a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows
- Assist with recruiting, staffing and scheduling ensuring an adequate balanced staff and leadership level while maintaining forecasted productivities
- The continuous development and performance management of all colleagues and leaders in Yi Feng Court
- Facilitating Reach and setting LEAD goals for all Yi Feng Court leaders
- Reports suspicious people, parcels, and behaviors to Security
- Must possess outstanding guest services skills, professional presentation and sophisticated communication skills
- Proficient in the English language (verbal & written), second language is an asset
- Must be able to handle a multitude of tasks in an intense, ever-changing environment
- Responsible for managing all aspects of the Food and Beverage Operation and ensuring compliance to the Fairmont Hotel Standards in maintaining brand integrity and service standards
- Responsible for overseeing the successful set-up and facilitation of banqueting and catering events
- Manages and directs Food and Beverage team, provides support and direction to the F&B Operations in helping drive revenues
- Responsible for building a service culture that is characterized by specialists, providing engaging service, creating memorable dining experiences
- Assists with ensuring that monthly financial outlook for Food & Beverage is submitted on time, on target and accurate
- Works closely with the Director of Operations /F&B in overseeing menu design, purchasing, staffing and food prep in all Restaurant operations
- Ensures proper staffing levels are maintained while balancing quality and sales with daily/seasonal staffing demands by monitoring & controlling payroll
- Responsible for ensuring a consistent, high quality food product and service for all events and restaurants
- Assists the Director of Operations / F&B with driving innovative promotions, menus and concepts; creating a destination of choice for both Hotel and external guests
- Analyzes Food and Beverage business trends, constantly seeking out creative ways to improve and maximize margins and enhance revenues through accurate forecasts and strategies
- Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolving conflict through fair treatment policy
- Develop and implement training programs tailored for the individual restaurants (i.e. wine seminar, up selling)
- Degree in Hotel/Restaurant Management or related discipline required
- Experience working as a Food & Beverage / Restaurant Manager in a 4/ 5 Star Restaurant
- Strong culinary and wine knowledge required
- Sommelier designation an asset
- Strong leadership skills for motivating and leading staff
- Proven record working with budgets, operating statements and payroll progress reports as needed to assist in the financial management of department
- Exceptional interpersonal, problem solving and guest relation skills
- Proven team-builder with outstanding coaching skills
Fountain Restaurant Manager Resume Examples & Samples
- Handle guest concerns and react quickly and professionally
- Assist in the recruitment and training of F&B Colleagues
- Have full knowledge of all Outlet menus
- Manage the departmental budget and assist with reforecasting business changes
- The incumbent in the position is responsible for assisting the Chinese Restaurant Manager in managing the day to day operations of Chinese restaurant in order to meet business requirements and clients’ satisfaction whilst ensuring adherence to service standards and operating procedures
- Supervises the day-to-day operations of the restaurant activities to ensure compliance with all policies, procedures, standards and aiming at satisfying and exceeding the clients' expectations
- Accomplishes a set of administrative duties such as leading and attending meeting, writing reports, maintaining a logbook and other specific duties related to the job function
Speciality Restaurant Manager Resume Examples & Samples
- Ensure and promote compliance with all local liquor, health and sanitation regulations
- High School Diploma or equivalent required, College Degree in Business, Hospitality, or Related field preferred
- Minimum of three years’ experience in overall Food and Beverage operation as well as management experience, Banquets operation is must
- Culinary, sales and service background required
- Licenses or Certificates:Ability to obtain and/or maintain any government required licenses, certificates or permits
Associate Restaurant Manager Burger Brothers Resume Examples & Samples
- Must be able to lift/carry up to 50 pounds and possess the mobility and dexterity required to meet the demands incumbent to this position
- Must be able to develop and sustain productive Guest relationships
- Ability to train, mentor and develop team
- Demonstrate excellent verbal and written communication skills
- Basic knowledge of Microsoft Word, Excel, and Outlook
- Ability to function as “self-starter”, requiring minimum supervision
- Ability to interpret and explain company policies and procedures to others
- Ability to accept directions and coachings from supervisors, and adjust behaviors accordingly
- Ability to obtain support for ideas and actions from direct reports, peers, or supervisors in order to accomplish task or goal
Restaurant Manager Buffet Resume Examples & Samples
- Strategically train and develop for succession Assistant and Associate Managers and hourly Team Members
- Supervise all aspects of employee relations including, but not limited to, hiring, coaching, mediating, recognizing, and evaluating Assistant and Associate Managers and hourly Team Members
- Implements, adheres, and monitors all department and property policies and procedures, including, but not limited to, standards of conduct, attendance, appearance, cash handling, confidentiality, safety, signature sequence of service, and sanitation
- Maintain the morale of the department through open communication and teamwork by deploying targeted communication strategies that
- Inform and build support
- Manage all financial operating expenses including, but not limited to, budget, P&L, labor costs, controllables, and cost of good
- Analyze and recognize any deficiencies or problem areas and provide corrective action to accomplish desired results
- Fully Competent in Microsoft Office
Restaurant Manager Centennial Buffet Resume Examples & Samples
- Ensure high standards of quality control of product and service within the Food outlet
- Responsible for scheduling, assigning stations and job duties
- Ensure that all Team Members are knowledgeable of and adhere to all Ameristar Casinos, Inc. Service Standards
- Execute and share all food and Beverage department policies and procedures
- Responsible for the daily operation of Fu Lu Zu Restaurant in the hotel
- Responsible for reaching financial targets
- Actively lead sales strategies and promotions
- Exceed guest satisfaction goals
- Assist in preparing and coordinating special events and functions
- Maintain the service to high standard and quality
- Ensure the safety of guests and associate through Sofitel food safety standards and guidelines
- Lead all aspects of Fu Lu Zu restaurant including hiring, training, coaching, and development
- Organize the outlet in an efficient manner to cope up with the day-to-day operation and bookings so as to minimize labor costs
- Bachelors’ degree preferred with emphasis in business or food service management and 1-3 years direct experience a must
- Knowledge of computers (Microsoft Word, Excel, PowerPoint and Outlook)
- Must be eligible to work in the United States
- We are looking for a candidate ideally with a relevant degree in hospitality or restaurant management
- In addition we expect a work experience in a similar role in a hotel or large restaurant with good standards
- Is a peoples manager and a natural leader, you are truly interested in your team and care about their growth
- Has an operational mind set, 90% of your job is ensuring service is smooth and your team is trained on the job
- An organized and enthusiastic personality would fit both the position and Hyatt´s organization culture perfectly
- Proficiency in English is a must
- Manages the restaurant team, helping them improve their skills and providing support for career development
- Manages headcount and restaurant organisation for optimum performance
- Improves sales, the quality of service and promotion of services in compliance with hygiene and security standards
- Ensures that all products served to guests conform to standard and are of good quality
- Is responsible for the restaurant budget, develops revenue and profit margins
- To assist in the building of an efficient team of employees by taking an active interest in their welfare,
- Vocational degree in hospitality or F&B studies
- At least 2 years' professional and progressive experience
- Language: fluent in the national language, operational English and a 3rd language would be a plus
- Good level of general culture
- Team leader, a natural leader
- Well organised
- Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Restaurant to ensure that established cultural and core standards are met long-range strategic planning for outlet operation
- The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
- Maintain complete knowledge of, enforce and comply with all departmental policies, service procedures & standards
- Maintain complete knowledge of selections available in the restaurant including alcoholic & food menu items, as well as their preparation, ingredients, portion size, presentation and price
- Monitor and ensure efficient of all restaurant operations and provide optimal customer experience and implement all action plans to achieve all business objectives and maintain optimal level of customer experience
- Be informed of daily specials and 86'ed items
- Know dining room layout, capacity, proper table set-up, dress code, operational hours and price ranges
- Organize all documentation for shift work on a daily basis including pre-shift reports, daily training topics, shift floor plan, requisitions for beverage, food and sundries and manage labour on a daily basis through the time management system
- Develop menus with F&B team
- Maintain all Micros programming for the Restaurant along with be able to complete menu engineering analysis and provide recommendations for F&B improvements within their area
- Assist in the development of marketing initiatives, menu items, and other items to stimulate growth in sales for each outlet and a variety of latest market developments
- Drive sales & incentivize team members to maximize sales & revenue
- Proficiency using Point of Sale system & manual system procedures
- Stay informed of daily house-count, arrivals/departures, V.I.P.s, in-house group activities, locations & times
- The ability to train, develop and lead staff. Excellent time management skills with sound decision making and problem solving skills
- Abide by departmental policies and applicable civic regulations regarding food & alcohol service
- Set departmental objectives, schedules, budges, policies/procedures
- Establish par levels for supplies, equipment, linens, etc., completing requisitions to replenish shortages
- Supervise all activities and ensure compliance to all regulations and maintain high ethical standards at all times and participate in all department meetings and provide require support to office staff
- Ensure optimum service level by checking order status and ensure delivery within designated timelines; handle guest complaints offering satisfactory resolution
- Evaluate performance of all associates within required timeframe and provide counseling to all associates and forecast all annual budget requirements and recommend ways to maximize all profits
- Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
- Ensure there is consistency of quality and efficiency of food & beverage service
- Interview and select job applicants as well as evaluate employee performance as required
- Schedule employees to ensure adequate coverage of all shifts while remaining within budgetary guidelines
- Ensure Four Seasons standard service procedures are followed at all times
- Conduct Training sessions on a regular basis
- Create an atmosphere within the department, through good motivational techniques, that is conducive to productivity
- Institute and maintain proper labor levels and models
- Oversee all quality control processes
- Responsible for all monitoring and reporting necessary repair and maintenance of all equipment and physical plant
- Be a motivating presence and leader to the staff to constantly improve and exceed customer expectations
- BA or BS Degree – Hospitality or Culinary concentration preferred
- Understanding of peak demand scheduling, floor coverage and supervision
- Working understanding of food and supply cost and controls
Chinese Restaurant Manager Resume Examples & Samples
- Ensure training is carried out on an ongoing basis
- Exceptional communication skills
- Degree or diploma in Hotel Management or equivalent
- The Restaurant Manager is responsible for leading, developing and setting the direction for a high-volume, full-service restaurant team while establishing the accountabilities to deliver Guest Excellence, Cast Excellence, and optimal financial results
- Provide overall management direction ensuring Guest, Cast and Financial success
- Ensures Food and Beverage Operations are led through active stage management ensuring exceptional product and service
- 4 years’ experience leading others
- Proven strong Guest Service orientation
- Proven success in high-volume, table service location
- In-depth beverage knowledge
- Computer Skills – proficient in Microsoft Office
- Must have a thorough understanding of the health laws and sanitation codes
- Must have an excellent understanding of P&L's and financial acumen
- Experience in a fine dining restaurant
- Sommelier Certification
- Associate's Degree with 2 years Full Service leadership experience
- Demonstrate a positive role model for MAGIC Selling
- Supports and ensures food production following recipes and Food Division Best Practices
- Orders food, beverage, dry and paper goods based budget and needs of the business
- Preferred College degree and previous hospitality/food service supervisory/management experience. Safe food handling certification is required
- Ability to read, write, and interpret instructional documents such as reports, procedure manuals and recipes. Excellent written and verbal communication skills
- Strong leadership profile and excellent negotiation skills. Must be able to work safely and efficiently in a fast-paced environment. This position is required to use potentially hazardous restaurant equipment. Must role model and coach safe equipment use and food safety practices. Working understanding of Windows based systems
- Develop and maintain a cross section of member relationships
- Training of pool, bar, and cabana staf in policies and standards
- Supervise setup and tear down of all banquet and catering functions
- Supervise attitudes and appearance of service staff
- Maintain productivity and staffing levels of all service staff, in all service areas
- Handling complaints from guests and service staff
- Readiness of all service areas including a la carte, banquet, meeting rooms and catering functions
- Thorough knowledge of different types of food and beverage production
- Thorough knowledge of different types of wine and spirits and their service
- Must have five years experience in the food and beverage industry
- Ability to schedule employees
- Ability to train and teach employees on policies, procedures and standards
- Ability to inventory and set up production areas
- Must have ordering experience
- Must have basic computer knowledge
- Must be detail oriented and self motivated
- Must possess a positive attitude and teamwork skills
- Impeccable standards of appearance and footwear which is slip resistant, enclosed toe and heel
the Empress, Restaurant Manager Resume Examples & Samples
- Consistently offer professional, friendly and engaging service
- Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed
- To assist in the recruitment and training of F&B Colleagues
- Balance operational, administrative and Colleague needs
- Conduct regularly scheduled departmental meetings
- Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
- Have full knowledge of all restaurant menus
- Manage the departmental budget
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
- Previous Food and Beverage leadership experience required
- Previous Point of Sale System experience required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Oversee the daily operations of the restaurant and all beach food and beverage operations while maintaining staffing and cost controls
- Manage and lead staff including hiring, scheduling, employee counseling and commendations
- Ensure all food and beverage areas are constantly maintained for cleanliness
- Practice necessary sanitation methods to ensure food safety standards are followed
- Communicate via e-mail in a professional manner and follow computer use guidelines
- Ensure departmental and company policies are followed
- At least 2 years of previous experience as a restaurant manager or supervisor
- Ability to multi-task and work with minimal supervision
- Ability to understand guest's service needs and handle problem situations with professionalism
- Working knowledge of food and beverage cost controls
- Supports and Manages the Hotel Restaurant Bar while working closely with the Food & Beverage Director and other hotel departments
- A true desire to understand and anticipate the needs of others in a fast paced environment
- Candidates should possess proven leadership skill
- High school diploma or GED; 5 years experience in the food and beverage, or related professional area
- Informs and/or updates peers and subordinates on relevant information in a timely manner
- Works with the Chef and restaurant managers to develop promotions, food and wine pairings, menu items and presentations
Pete s Sunset Grille Restaurant Manager Resume Examples & Samples
- Responsible for maintaining a high energy, positive, professional appearance
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service
- California Food Handler's Certification required
- Minimum of five years working in a high volume, full service dining environment
- At least one year experience working in a fast paced casual dining environment
- Demonstrated experience in development of management staff
- Minimum local travel may be required
- Valid Driver’s License required
- Current CPR Certification required (From either Red Cross or American Heart Association)
Fine Dining Restaurant Manager Resume Examples & Samples
- Maintain a thorough understanding of the Collective Bargaining Agreement and University policies and procedures
- Respond to customer comments, concerns, and/or questions. Provide assistance with any guest issues
- Open and close location, as necessary
- Conduct spot checks of prepared foods for recipe compliance. Ensure recipes are carried out for accuracy. Conduct monthly inventory to ensure accuracy of cost of goods and inventory levels
- Keep par levels accurate
- Discover new products to stay on top of industry trends
- Ability to ensure confidentiality of guest and hotel information
- Must be a strong recruiter to ensure proper staffing and the finest staff in the local community
- Planning and organization for both daily and long range goals and objectives
- Meet with meeting planners / clients on-site inspections or in Pre-Con meetings to ensure proper understanding of program needs
- Develop staff through progressive training and continuous review
- Develop innovative menus and marketing strategically for the location
- Train and develop team for out standing customer service
- University Degree or College Diploma in Hospitality management or related field
- Under the assistance of the senior F&B Manager co-ordinate the preparation of the Outlet annual budget and work to achieve the budget by monitoring and controlling the outlets operations, considering revenue and expenditure
- On an ongoing basis, control and analysis departmental costs to ensure performance against budget; implementing corrective measures where necessary to produce positive business results
- Demonstrate understanding and awareness of all company policies and procedures relating to Health, Hygiene and Fire Life Safety and ensure your direct reports do the same
- Coach, counsel and discipline staff, providing constructive feedback to enhance performance
- BS Degree on Hotel & Restaurant Management
- Two years experience of Managerial position in a five star hotel
- Competent in using IT systems relevant to Food & Beverage
- Proven ability to instruct, train and motivate subordinates
- Ability to prioritize tasks
- Familiar with Health & Safety Procedures in the work place
- Administrative skills
- Run the restaurant operations to deliver great guest experience
- Ensure that the restaurant achieve the target revenue set
- Solicit guest feedback for service improvement and build the relationship with guest for loyalty
Restaurant Manager, Zaytoun Resume Examples & Samples
- Effectively manage the restaurant by ensuring the following
- Adhere to opening and closing procedures
- Personally meet and farewell a minimum of 80% of your customers
- Develop and implement Promotions Calendar for F&B products in restaurant
- Recycle wherever possible
- Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
- Works with superior in the preparation and management of the department’s budget. Duties include
- Provide input for Restaurant strategy and input for budget process
- Controls and monitors departmental costs on an on-going basis to ensure performance against budget
- Minimum 2 years of experience in a similar role, previous experience in all day dining Restaurant preferred
- Thorough knowledge of Food & Beverage outlet operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
- Ability to manage a large staff and apply basic supervisory skills to plan, organize, direct employees, coach, train and discipline, as necessary
- Writing ability to compose various letters and document various reports, forms and orders, using correct grammar and appropriate vocabulary
- Ability to walk, stands, and/or bend continuously to perform essential job functions
- Ability to move up to 100 lbs., with wheeled assistance
- Ability to lift up to 50 lbs., and to lift lighter objects overhead
- Ability to manage a large team
- Manages the staffing levels daily to ensure proper service and to control expenses
- Creates revenue forecast and reports. Monitors restaurant budget
- Manages department members that may include, but in not limited to: Assistant F&B Manager, Banquet manager, Food and Beverage Supervisors, Hostess, Server, and other food and beverage service staff
- A pre-opening previous experience is preferred
Assistant of Restaurant Manager Resume Examples & Samples
- 4 All department / hotel policies, procedures, and standards
- Retrieve and organize group agendas according to departmental standards. Make note of changes as received from conference services, post in file and communicate to staff
- Observe guests reactions and confer frequently with staff to ensure guest satisfaction
- To carry out official orders of his/her immediate manager
- Assist Assistant Managers with Coaching and Counseling as well as employee reviews
Bar & Restaurant Manager Resume Examples & Samples
- To ensure the development and training of staff in new systems methods and procedures that may be introduced into department from time to time
- To set a good example for management and staff with regard to punctuality, attendance - attitude and application to work
- To maintain fair discipline and to foster a spirit of co-operation and pride in the daily work lives of the management and staff members throughout the restaurant operation
- To attend management meetings as required, ensuring effective communication at all levels
- To participate in service whenever required and to assist your staff where necessary
- To maintain a presence in the BBar & Restaurant regardless of how few patrons are there
- To deal with any complaints or queries in a courteous manner and to advise the Duty Manager of same
- To create an environment which promotes employee morale and encourages the Team to have pride and commitment in their area of work
- To maintain a harmonious work relationship with both Management and staff
- To communicate positive attitudes, sincere interest and responsiveness to others needs and to interact in a positive way with management, staff and suppliers alike
- Previous Food and Beverage Management or Supervisory experience of at least 2 years
Restaurant Manager, Restaurant R Evolution Resume Examples & Samples
- Supervise day-to-day activities of one or more food and/or beverage outlets. Plan and organize work. Communicate and enforce policies and procedures
- Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions. Conduct training for all current and new associates
- Work closely with General Manager in all aspects of day to day activities
- Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)
- Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis. Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Notify Engineering immediately of any maintenance and repair needs
- Bachelor’s degree and culinary degree or certificate preferred
- Ability to understand and positively impact P&L statements, cost of sales, food costs, inventory control, and safety performance necessary
- Capable of effectively managing both front and back of house operations; as a result, strong interpersonal and leadership skills are essential
- Food Manager Certification and Liquor License required or completion of this certificate within first six months of employment
- 3-5 years leadership experience in both front and back of house with similar restaurant dynamics preferred
- 4 years or more of hotel F&B management experience (preferably with Hyatt)
- Hotel/Hospitality degree an asset
- Clear concise written and verbal communication skills
- Supports and Manages the Hotel Outlets while working closely with the Assistant Food & Beverage Director, F&B Director and other hotel departments
- Responsible for short and long term planning of all Outlets including the Restaurant and the Lounge
- Full understanding of Colleague engagement
- Prior luxury hotel experience preferred
- Hospitality Degree preferred
- Prior labor experience preferred
- Management of high end, luxury Food and Beverage experience
- Proven ability to meet financial targets
- Previous experience in complying with Food and Beverage brand standards
- Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured
- Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness
- Investigate and resolve complaints concerning food quality and service
- A Bachelor's degree in hotel/restaurant management is preferred
- At least 3 years of supervisory or management exp. in the Food Service or Hospitality industry
- At least 1 year experience in fine dining
- Ability to communicate effectively with clients, client's customers, and support staff
- Previous experience managing in union environments preferred
- Proficient in the following dimensions of restaurant functions: sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
- Performs all positions within the department (reference job description for each position)
- Creates staff schedule being sure to keep overtime to a minimum and gets the operations manager’s approval. Adjusts posted schedule as needed based on business needs and adhering to the established budget
- Retains a strong working relationship and open communication with culinary team to ensure food quality and consistency, up to date product information, and the smooth flow of products from the kitchen to the guests
- Works with operations manager to develops plans for new ideas, procedures, or products as a way of consistently improving both the department and strengthening the team
- Orders and maintains beer, wine, and liquor inventory for the restaurant as well as front of house supplies and service items in collaboration with the operations manager
- Implements food and beverage controls through the use of portion controls, standardization, and minimization of waste to help track and regulate usage to help reach and set budgets as communicated by the operations manager
- Learns MICROS POS system and helps teach team how to accurately ring in orders for food and beverages, collects payment and run reports through the system
- Processes payments from guests, handles cash, and works with accounting make sure all sales, payments, and payroll items are recorded accurately, balance correctly, and done on time
- Obtains a thorough knowledge and understanding of food & beverage products, as well as the preparation time for these items, and uses this knowledge to train team members in order to better serve our guests and increase sales through suggestive selling
- Monitors and observes food and beverages for quality and consistency using judgment in whether or not it is suitable to be presented to guests
- Plans out sections for each meal period in accordance to the team’s abilities and skill sets, based on standards set by the operations manager
- Ensures the dining room, deck, and lobby are clean and appealing at all times
- Checks reservations and ensures restaurant is ready to accommodate these parties along with any special needs they may have
- Works to ensure overall guest satisfaction and observes guest behavior in the dining room, lobby, and on the deck ensuring all company policies and service standards are being met via the operations manager direction
- Obtains a thorough understanding of alcohol policies and procedures, ensuring both self and team follows the procedures as well as enforces them
- Ensures all departmental paperwork is completed accurately and timely as set forth by the operations manager
- Obtains a thorough understanding of food allergies and how they are treated and is able to provide basic first aid as needed
- Effectively communicates with team members, guests, and vendors to reach goals set by the leadership team
- Helps moves the department forward by practicing creative solutions, innovative ideas, cultivating a team atmosphere
Restaurant Manager Steak Resume Examples & Samples
- Ability to communicate effectively with customers, as well as all levels of employees
- Ability to observe and direct actions of subordinates, monitor all activity within the dining room and to inspect and maintain areas for which responsible
- Ability to review and comprehend all necessary documentation
- Ability to lift and carry stacks of menus weighing up to 10 pounds
- Must be at least 21years of age
- Knowledge of food, food product, food preparation, etc
- Must be able to obtain all necessary licenses, including gaming
- Must be able to obtain and maintain Best & ServSafe Certificates
- Prepares working schedules and implements in computer according to the procedures
- Creates a healthy atmosphere in where personnel can work with Maximum productivity and happy
- To be fair to employees
- Makes communication meetings with the staff and forwards feed backs to the Management if necessary
- Fills out requisition forms for necessary materials from store
- Checks daily reservation status and take necessary actions according to the reservation details
- Makes daily service briefings with staff and ensures that service staff information’s are correct and accurate
- Follow ups salary advance forms, salary slips, attendance sheets, trainings participants, employee of the month competition, up selling programs etc
- Checks set-up before service linen, table chairs, etc
- Checks quality of food & beverage items temperature, Presentation and quantity wise
- Attends the F&B meeting or any other meeting instructed by
Restaurant Manager Amerisports Resume Examples & Samples
- Evaluate and oversee job performance
- Responsible for aiding asst. managers with goal setting and development plans
- Set schedules and jobs duties while maintaining employee’s hours for proper staffing
- Prepare documentation for labor cost
- Prepare documentation for food cost in conjunction with the Outlet Sous Chef
- Coordinate departmental functions with other departments and agencies
- Act in relation to team members, customers, and/or the general public in a manner consistent with the best interests of the restaurant
- Insure team member safety by providing a clean, safe, healthy environment
- Seven (7) years foodservice experience
- Four (4) years supervisory experience
- Two (2) year as a food service manager
- Must have knowledge of P/L Statements, menu planning, culinary, cost control, budgeting, training, and inventory control
- Have excellent leadership and communication skills and are able to manage a large, multinational team
- Are passionate about providing an outstanding level of Guest service and who go out of their way to meet and exceed Guest expectations
- Are cost conscious and capable of managing payroll and other operating costs without disrupting service levels
- Are able to work in a team environment and contribute towards the success of the Food and Beverage department as a whole
- Can develop and follow all outlet policies, brand and quality standards and operating procedures
- Would work closely with the Marketing Department on marketing ideas and concepts for further business development of the outlet
- Would liaise closely with the kitchen team on menu items and customer feedback
- Associate Degree in F&B or Culinary Arts and/or related supervisor experience in F&B in a hotel/resort environment
- At least 3 years of supervisory experience in beverage or an equivalent F&B supervisory position
- Previous experience in training and mentoring of staff, knowledge of inventory management, scheduling experience
- Ability to manage multiple tasks and remain calm in a very high paced and stressful environment
- Excellent organizational skills with attention to detail while meeting targeted deadlines
- Working knowledge of PC computer software programs (MS Word, Excel, PowerPoint, Access, etc.)
- Demonstrates service attributes in accordance with industry expectations and company standards including
- Preferably graduate of Hotel and Restaurant Management
- Good knowledge of Microsoft Office
Chinese Restaurant Manager, Xin Cuisine Resume Examples & Samples
- Analyze food and beverage statistics through point of sale system
- Effectively manage the restaurant by ensuring that implementation of standards as detailed in the departmental standards and procedures manual are adhered to
- Encourage and motivate staff to provide optimum service during all shifts
- Perform hands-on operational work and lead by example
- Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
- Anticipate market changes and review operations when necessary
- Manage customer database and utilize effectively
- Up-sell property facilities
- Diploma in Hotel Management or Food and Beverage
- At least 4 years of related experience including supervisory experience
- Proficient in MS Office
- Strong knowledge in Food and Beverage
Assistant Bar & Restaurant Manager Resume Examples & Samples
- Able to work in all areas of Food & Beverage, primarily Bar & Restaurant
- Stong food & drink background in a supervisory or management role
- Team culture & development focussed
- Commitment to delivering exeptional levels of customer service
Restaurant Manager Stadium Resume Examples & Samples
- Ability to effectively and efficiently move around the dining room area
- Knowledge of various positions within the restaurant, e.g., host/hostess, dining room attendant, waitperson, etc
- Ability to link scheduling to customer flow
- Ability to monitor and control cash flow and security of assets
- Knowledge of service, service etiquette, and standard service practices for full-service restaurants
- Must be able to obtain all necessary licenses; including gaming
- Knowledge of standard safety and sanitation practices for food and beverage service
- Drive the management of all outlets to maximise revenue
- Assist in departmental forecasting and deliver on financial targets
- Control all associated operational costs
- Assist Food & Beverage Manager with establishing short and long term strategic plans for the outlets
- Implement all operational standards of procedures, supported with on the job training
- In conjunction with the Sales & Marketing Department develop promotional campaigns for outlets
- Ensure and promote high standard of WPH&S in all outlets
- Deliver a quality guest experience and food and beverage product
- Lead, develop & mentor a small team in F&B service and knowledge
- Experience as an Approved Manager
- Strong F&B background with a minimum of 2 years of industry experience in fast paced Restaurants/Hotel environment
- Experience using Micros is essential
- Some experience working in a high volume Conference department
- High level of organizational skills and ability to work under pressure
- Commitment to exceeding customer expectations and requests
- Proven ability to support, inspire and mentor our food and beverage team
- Flexible working hours including the ability to work weekends, public holidays, morning and night shifts
- Responsible for assisting daily operations and overall business objectives in the Restaurant/Foundation Room
- Ensure comfortable atmosphere in rooms (lighting, temperature, music volume, cleanliness-line of sight)
- Conduct daily pre-shift in an upbeat and motivational manner
- Direct interaction with trainers/Blues Buster and trainees
- Ensure that service is up to HOB standards
- Responsible for bank and adherence to HOB cash handling policy
- Assist other employees and departments as needed
- Perform daily liquor pulls for bar staff
- Assist in the counting/inputting of inventories
- Monitor the labor cost of the shift, paying close attention to overtime
- Provide guidance in executing outstanding guest service while following the House of Blues implemented Steps of Service
- Conducts performance counseling and ensures discipline procedures follow all HOB guidelines
- Recruitment and Training of hourly staff members
- Develop strategies to generate/enhance revenue
- 3 years supervisory experience in high volume restaurant/music hall environment
Restaurant Manager Fleming s Prime Steakhouse Resume Examples & Samples
- Actively participates as a member of the management team
- Sets excellent guest service and work examples
- Minimum of 2 years of previous polished casual or fine dining experience
- Basic computer proficiency preferred
Restaurant Manager Bonefish Grill Resume Examples & Samples
- Ensures compliance with operational standards, company policies, federal/state/local laws, and ordinances
- 2+ years of prior restaurant management experience
- Awareness of state and local liquor laws
High Potential Restaurant Manager Resume Examples & Samples
- Enforces safety and sanitary practices and maintenance for the entire restaurant
- Some college level course work or degree a plus
- Excellent communication, both written and spoken
- Must be extremely flexible and have the ability to manage multiple projects with strong attention to detail
- Must exhibit the highest level of professionalism in dealing with sensitive and confidential information
- Must be is self-motivated, results driven, able to handle multiple tasks in a time sensitive environment, flexible, willingness to understand the business, and possesses proven organizational and critical thinking skills
- Evolves working methods in line with brand philosophy
- Develops team spirit and motivation by creating a good working atmosphere
- Carries out annual performance appraisals on managers under his/her responsibility, sets targets and ensures
Restaurant Manager Breeze & Roasted Bean Resume Examples & Samples
- Prepares weekly service staff schedules
- Maintains records of team member performance and dining room food and labor costs
- Schedules periodic team member meetings in order to update and ensure correct execution of restaurant policies and procedures
- Works with senior management to develop and implement new service policies as required
- Assists in the development of marketing plans to obtain long and short-term goals
- Develops operational budgets, forecasts and capital exenditure plans
- Reviews Shopper Brand Outlook Survey Reports with team members and management to learn how to develop a strategy to increase positive ratings
- Manages the Food and Beverage team to include efficient staffing, team member development and training, performance management and policy enforcement
- Five years food service management experience as a restaurant manager or assistant restaurant manager in a high volume restaurant. Experience in a multi-venue Quick Service Restaurant (QSR) preferred
- Four years food service management experience as a high volume coffee shop outlet
- Proficient knowledge of Microsoft Office to include Word, Excel, Access and Power Point and Microsoft Project
- Ability to push and pull heavy items and equipment
Trio Restaurant Manager Resume Examples & Samples
- Discounted parking
- Competitive Benefits Package
- A skilled team of best in class hospitality professionals
Restaurant Manager With Experience Resume Examples & Samples
- Leads the Restaurant team
- Promotes the point of sale and services to customers
- Manages busy evenings and events
- Is responsible for the restaurants cash holdings and scrupulously respects cash management rules
- Is responsible and accountable for restaurant revenue, stock and staff
- 3-5 years successful restaurant management experience with a strong knowledge of the food & beverage service process, preferably in a hotel environment
- Proven leadership and interpersonal skills to enhance both the presentation and service standards throughout the operation
- Solid wine knowledge with the desire to improve wine knowledge
- Guest service oriented with exceptional communication, time management, and upselling skills
- Strong working knowledge of POS systems
- Must be willing to work a flexible schedule, including evening and weekends, and as necessary to meet the guests needs
Safehouse Chicago Restaurant Manager Resume Examples & Samples
- Assists Manager in the direction and supervision of food servers, bus persons, host(esses), bartenders, and other staff in reference to schedules, service standards, training, motivation, and safety
- Assists in ensuring that restaurant complies with sanitation and safety standards for guests and associates. Checks that all equipment is in working order. Visually inspects and take action to ensure that facilities in restaurant look appealing and attractive to guests. Follows up on work orders so repairs and maintenance of facility are completed on a timely basis
- Monitors product quality and guest satisfaction in restaurant. Ensures that food quality is consistent, appealing, and prepared to guest specifications. Interacts with guests to obtain feedback on quality of service and food in outlet
- Documents inventory forecast usage and monitors supply so that restaurants are stocked with linen, glassware, silverware, china, and condiments in order to provide service
- Participates in marketing efforts of restaurant, creates menu ideas, surveys competition and reports food trends, and assists in preparation of specials. Interacts with customers to determine needs, satisfaction, and resolve conflicts
- Implementing and supporting hotel policies and procedures
- Excellent mathematical abilities in order to determine and track inventory, controls, revenue productions, and other financial statements
- High school diploma required. College education preferred
Outlet / Restaurant Manager Resume Examples & Samples
- Manage the operational in the Restaurant and Lounge also Bar
- Manage the report for the floor operation include Scheduling, Inventory and Purchasing
- Ready to always update to all departments for the promotion
- Manage the employee's needs and demand
- Manage the promotion during events
Rollercoaster Restaurant Manager Resume Examples & Samples
- A real passion for guest engagement and service standards
- An ability to create positive guest feedback and to drive KPI feedback and Trip Adviser comments to the next level
- You will come from a restaurant or hotel background, with experience in managing & leading a large team
- As well as having a positive & enthusiastic attitude you will bring energy, motivation and a desire to succeed
- You will be looking to grow and develop your career in a unique fun and fast moving UK and Merlin first environment
- Preferably you will have experience of managing recruitment, training & developing people and will understand the pressures of managing a large team throughout a full trading year
- You will have a good eye for detail, high standards and be clear and engaging in your communication to both staff and guests
Bars & Restaurant Manager Resume Examples & Samples
- Previous experience of managing teams within a Food and Beverage environment
- Able to work within a fast paced environment with a focus on quality
- Commercially focussed with experience of budget management
- New openings experience would be preferable but not essential
Restaurant Manager Starbucks Resume Examples & Samples
- Greets and seats guests when needed, and maintains a visible presence in the room
- Visit with guests a minimum of five minutes every hour
- Hire, evaluate, coach team members within the restaurant outlets
- Good verbal and written communication
- Able to obtain and maintain a Colorado Support Gaming License
Elysian Bar-restaurant Manager Resume Examples & Samples
- Efficient and effective management of the Elysian Bar & Kitchen
- Hiring, training and scheduling of FOH staff
- Inventory and cash management
- Greeting/seating guests when needed
- Running food, and general side-work
Hotel Restaurant Manager Resume Examples & Samples
- Oversee all aspects of the daily operation of the outlet
- Work with other F&B managers and keep them informed of issues as they arise
- Be visible on the floor and assist staff as needed during each meal period
- Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards
- Experience working in a union environment a must
- Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations
- Participate in M.O.D. coverage as required
Hi Potential Restaurant Manager Resume Examples & Samples
- Ensures that the operational basics and standards are adhered to with total commitment and passion by providing direction and guidance to employees
- Maintains current and accurate documentation as defined by company policies and procedures
- Ensures all health inspections meet required state standards
- Computer literate in Microsoft Office (Word, Excel, PowerPoint)
- Must possess ability to interact with all levels, work independently, and ability to see projects through implementation
Bird & Bone Restaurant Manager Resume Examples & Samples
- Develop and implement creative strategies for revenue enhancement and cost containment
- Ability to take the initiative to run the outlets as a free standing entity
- Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer
- Previous experience as an Assistant Restaurant Manager or a Restaurant Supervisor preferred
Asst Restaurant Manager Resume Examples & Samples
- Helps staff during high volume periods as needed
- Understands, enforces and adheres to all company policies and procedures
- Assists in maintaining all company operations standards and compliance
- Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced,
- Maintains a clean facility at all times
- Delivers consistent, high quality products daily, every shift
- A high school diploma or G.E.D. is required
- ServSafe® food safety training is highly recommended
- Must have a valid driver’s license and proof of valid insurance
- Must be able to work a minimum of 40 hours per week. Must be available to work a flexible shift including weekends
- Knowledge of all restaurant policies, practices and operational and human resources procedures
- Knowledge of profit and loss statements
- Skilled in developing employees by coaching, counseling, and building strong work habits
- Continuously working to improve customer satisfaction
- Knowledge of recruiting and interviewing potential team members
- Manage conflict resolution
- Create and maintain a positive work environment
Assitant Restaurant Manager Resume Examples & Samples
- Assists Restaurant General Manager (RGM) in ensuring all employees are trained
- Assists RGM in maintaining appropriate staffing and prepares weekly schedules
- Assists in administering all paperwork in a timely manner
- Assists in analyzing profit and loss statements and in meeting established sales plan for unit
- Maintains and records accurate inventory
- Must have 1 year of supervisory experience working in the restaurant industry
- Ability to implement policies and procedures
- Assists with staffing level and determining which staff are assigned to each shift
- Manages all employees to maintain high employment quality standards including hiring, development, counseling, promotion, discipline and termination, as appropriate
- Responds to guest comments and seeking opportunity to build guest count while educating and empowering others to act in similar capacity
- Maintains current and accurate collateral in areas in front-of-the-house
Senior Restaurant Manager Resume Examples & Samples
- A minimum of 3 years restaurant management experience in casual upscale dining preferred
- Customer service focused and oriented
- Must be able to work an average of 55 hours work per week
- Skillful planner with knowledge of basic business fundamentals
- Strong communication skills with the ability to resolve conflict
- Outgoing personality with expertise at developing relationships and leading others
- Infectious, positive attitude that inspires others
- Must be able to stand and walk for periods of eight to ten hours in length, each shift
- Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. At times it might be necessary to lift up to 50 lbs
Gerente de Cocina Restaurant Manager Resume Examples & Samples
- Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters
- Oversees the department including providing a safe work environment, training, developing and performance appraisals; customer service; ordering, display rotation, controlling shrink, product quality, sanitation, inventory control, work scheduling; receiving, pricing, stocking, and signing of merchandise; and financial results
- Responsible for the overall direction, coordination and evaluation of the department
- Develop and lead a retail sales team to provide customer service at the highest level in all areas
- Effectively promote services/products to maximize sales
- Orders product to maintain inventory
- Monitors department budget and payroll including product, labor, and expenses
- Builds relationships with customers and builds customer service through Partners
- Executes merchandising programs
- Maintains safety/sanitation of equipment and department
- Promote marketing and store events through powerful planning, merchandising and taking advantage of traffic
- Achieves sales goals; prepares projections/forecasts, reviews financial tracking information, addresses performance opportunities and budget discrepancies, communicates sales goals to Partners
- Achieves gross profit budget by preparing projections/forecasts, controlling inventory, managing and reducing food costs, ensuring the accuracy of invoices, managing the conversion process for perishable shrink, reducing supply usage and managing shrink
- May perform all duties of a representative or specialist as needed
- 1-3 years experience
- Proven leadership experience in a complex environment with multiple direct reports
- Ability to oversee a high volume production team
- Ability to demonstrate personal initiative and exceptional customer service
- Ability to delegate, organize and plan effectively
- Thorough understanding of retail accounting
- Proficiency on HEB systems (XPTR, IMS, CICS2) preferred
- Ability to supervise, train, and cross-train staff
- Maintain sanitation standards throughout the work area
Kioku Restaurant Manager Resume Examples & Samples
- Oversees all facets of the restaurant
- Maintain and control a high level of guest service
- Responsible for the hiring, training, supervising, and disciplining of the staff
- Demonstrate exceptional F&B knowledge
- Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
- 2-5 years previous employment in a related position required
- College degree preferably specializing in hotel/restaurant management
- A working knowledge of guest service, cost control, labor control, menu writing, merchandising and accounting
Safehouse Restaurant Manager Resume Examples & Samples
- Assists Manager in the direction and supervision of food servers, bus persons, host(esses), expeditors, and other staff in reference to schedules, service standards, training, motivation, and safety
- Interview, select, train, supervise, counsel and discipline restaurant staff for the efficient operation of the outlet. Organize and conduct pre-shift and monthly departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignment
- Maintain relationship with other departments in hotel
- Daily tracking of emails, Q times, post shift, payroll, and administrative duties
- Strong knowledge of Food / Beverage operations and preparation techniques
- Knowledge of Beverage operations and wines
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts
- One to three years experience as a manager or assistant manager of restaurant operations
Restaurant Manager With Bakery Exp-greater Resume Examples & Samples
- Lead all or some People aspects of a Panda Express restaurant including hiring, training, coaching, and development
- Applies thorough knowledge of all policies, procedures and practices utilized within unit managed
- Demonstrates knowledge of PRG operations and objectives
- Bakery experience required, culinary experience preferred
- Proactive – Sees life as choices and chooses to make a positive impact
- Growth Oriented – knows that learning and growth are keys to personal and professional success and is willing and able to share learning with others
- Results Oriented – focuses on getting results without compromising guest, people, and financial areas
Sb-haymaker Restaurant Manager Resume Examples & Samples
- Three years supervisory experience in hospitality management with emphasis on F&B required
- Point of Sale system experience required
- RTP experience preferred
- Proficiency with MS Office including Excel, Word, Outlook and Publisher required
- Must have valid driver’s license without limitations or restrictions and meet company’s insurability standards (will be required to complete Motor Vehicle Record)
- Must interact and maintain positive relationships with guests, co-workers and management consistent with SSRC’s Service Excellence standards
- Oversee all phases of Haymaker F&B operations
- Ability to physically participate in a fast paced environment in day to day front/back of house operations
- Hires, trains, schedules and develops all members of the kitchen staff
- Supervises, assigns and delegates tasks and gives direction to the kitchen staff throughout the shift
- S/he must be able to safely operate kitchen equipment and have the ability to use knives appropriately
- Can perform basic reading, math and measurement calculations in English
Restaurant Manager Waypost Deli Resume Examples & Samples
- Maintains and encourages open communication between all team members in the dining room
- Responsible for regulating and overseeing team member’s safety
- Ensure that all Team Members are knowledgeable of and adhere to all PNK Service Standards
- Execute and share all Food and Beverage department policies and procedures
- Extraordinary customer service skills
- Must be familiar with menu including drink list
- Three (3) years supervisory experience
- Able to maintain a valid state-issued Driver’s License and pass an MVR check
- Motivate & Mentor: Lead, coach, and teach your team to be the best they can be
- Drive Excellence: Deliver an amazing guest experience
- Lead & Inspire Hospitality: Ensure guest satisfaction through unforgettable service and by living our message: “we are truly glad you are here and we will do everything we can to make you want to come back”
Lebanese Restaurant Manager Resume Examples & Samples
- Supervising the levels of products and service, guest satisfaction, marketing, operating costs and hygiene
- Coordinating and supervising the preparation, presentation and service of food and drinks to ensure the highest quality at all times
- Attending Food and Beverage meetings relating to, but not limited to, the following: overall Food and Beverage financial results and profitability, projected business, operations results and problems, new policies, quality improvement, sales improvement and productivity improvement
- Keeping up to date with industry trends, systems and best practice
- Training and coaching of employees to enhance performance
- Minimum 2 years experience in the same role in a 5* Hotel or from a reputed restaurant
- Preferably Lebanese national
- Excellent communication skills both written and verbal
- Knowledge in Lebanese/Arabic cuisine
Asstistant Restaurant Manager Resume Examples & Samples
- Coordinate and Market events for the bar & lounge
- Inspect restaurant daily to ensure high quality food and food presentation and cleanliness
- Ensure side work duties are complete and tables are set before, during and after operating hours
- 1-2 years food service experience in a full service restaurant or similar setting preferred
- 1-2 years supervisory experience required
- Must be proficient in general computer knowledge, including a working knowledge of point of sale systems
- Social Media Marketing experience preferred
- Carrying or lifting up to 50 pounds
Restaurant Manager BR Prime Resume Examples & Samples
- Supervise and coordinate activities of dining room staff to ensure that guests receive prompt and courteous service
- Maintain contact with kitchen staff, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
- Responsible for Food Line Check – to constantly ensure that all ticket times and food quality meet Beau Rivage established standards
- Determine financial and operation objectives for the department; assist in developing the budget and business plan; analyze profit and loss statements by comparing actual with forecasted performance to determine area's effectiveness
- Manages and leads staff including hiring, scheduling, employee counseling, etc
- Greets and seats guests when needed, and maintains a visible presence within restaurant
- Must be able to perform all subordinate functions including Hostess, Food Server, Bus Person and Cashier
- Performs other duties as required or assigned
- Responsible for daily pre-shift meetings, as well as, conducting regular staff training meetings
- Achieves all Service, Financial and Human Resource goals set forth by the Director of Restaurants
- Must have exceptional communication, interpersonal and customer service skills
- Must have strong leadership skills, table touching skills and be people centric
- Must possess proficient computer skills including Word, Excel, Outlook and Access
- Must have the ability to stay focused and set direction for team as well as follow directions
- Must have professional appearance and demeanor
- Must possess good recall, have people development skills to build and engage team
- Must be creative and have the ability to speak, read and write English
Mason Street Grill Restaurant Manager Resume Examples & Samples
- Maintain profitability of outlet to support hotel operations. Control payroll and equipment costs. Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies
- Maintain relationship with venders and fellow restaurants
- Track all private parties
- Track all menu abstracts for periods as well as YTD
- Utilize POS computer to accurately charge customers and revenue reports. Input and retrieve data and change computer procedures using complex series of keypunches to program system
- Directing and coordinating the activities of all assigned personnel and departmental responsibilities
- Maintaining an appropriate level of community public affairs involvement
- Assessing and reviewing the job performance of subordinates, and maintaining records of assigned employees according to policy
- Daily tracking of emails, payroll, Q times, post shifts and other assigned duties
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve
- High school diploma required. College degree not required but equal work experience required
- Position requires 2 years previous Food & Beverage and supervisory experience
- Knowledge of Microsoft Word, Excel, PowerPoint helpful, Outlook, and POS systems
Elysian Capitol Hill-restaurant Manager Resume Examples & Samples
- Efficient and effective management of Elysian Cap Hill
- Ensure quality of service of entire restaurant
- Assist in all areas of operations related to the FOH
Assistant Glass Breakfast Restaurant Manager Resume Examples & Samples
- To maintain and promote a professional and high standard of conduct at all times within the team
- To actively promote hotel initiatives and gain participation from team
- To raise any areas of concern regarding team members with the Outlets Manager
- To contribute to positive team member morale and participate, implement or create activities that enhance this
- To ensure all necessary administration is carried out, including Kronos and daily report
- To help maintain the presentation and cleanliness of Glass Brasserie, and ensure that team members are continually partaking in given duties and productivity is maximized
- To monitor the completion of the cleaning roster on a weekly basis
- To deal with any on shift problems in a professional and efficient manner ensuring that any major issues are escalated to the Outlets Manager as necessary
- To support team members in effective complaint handling
- To ensure the team are fully briefed on the shifts events so that they can adequately prepare
- To run debriefs with the team after a shift
- To manage all payroll and beverage cost effectively according to budgets and forecast
- To monitor the correct billing and accounting of all transactions
- To help maintain the profitability of operations and ensure that you are analysing all margins and cost prices
- Provide the necessary leadership to ensure the WHS and IM provisions of the WHSIM system are carried out at all times and to the stated standard
- Take the necessary management actions and make decisions, consistent with the intention of the WHS policy
- Develop and implement plans, procedures and actions to ensure WHS policy objectives and targets are met
- Ensure that minimum standards are established and maintained for plant, materials, equipment, product, buildings and Team member work activities
- Discounts of up to 25% on products and services in participating Hilton outlets
- Responsible for ensuring that all financial and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- Engage in ongoing development of management and staff while holding them accountable for performance and maintaining standards. This includes the use of new hire orientation, effective performance management and coaching and counseling to achieve desired employee behavior, consistent with company policies
- Maintain a professional restaurant image at all times; ensure adherence to proper uniform and appearance standards
- Continuously generate innovative new ideas and promotions to maximize and increase revenues; leverage local relationships to drives sales
- Exhibit efficiency in completing job requirements through working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts
- Ensure positive guest service in all areas. Investigate and respond to complaints, taking any and all appropriate actions to turn dissatisfied guest into return guests
- Manage shifts which include: daily decision making, scheduling, planning while ensuring consistent high quality food preparation and service
- Interview and hire new team members, while promoting growth and development of internal talent
- Other duties as assigned to meet business needs
Full Service Restaurant Manager Resume Examples & Samples
- Possess an understanding of offerings, instill passion in team members for menu offerings, break down knowledge barriers and educate team members so they can provide incredible service to guests
- Implement new programs and menu items to create excitement amongst both guests and employees
- Spend time on the dining room floor to build rapport with and assist guests, drive knowledge-based service, and create a positive and energetic atmosphere
- Act as a knowledgeable resource on bar area operations for the bar staff; provide mentoring, training and coaching as necessary to ensure employees are exceeding the expected levels for food and service
- 1 or more years of experience at the Team Leader level or above, or a prior supervisory/coordination role in a full-service restaurant work setting
- Strong culinary, food and beverage knowledge
- Managerial/ supervisory experience including but not limited to, interviewing, selection, disciplinary action, employee development and managing financials
- Use available resources to pursue goals and challenges with the intent of achieving results, striving for continued excellence and taking appropriate risks (Managing the 5 Measures)
- Possess strong listening skills and hear many points of view without bias, asking clarifying questions to check for understanding
- Practice process management, organizing and coordinating activities and/ or people to get things done through execution and monitoring of recurring processes to achieve a high level of performance
- Use personal experience and passion to act as a source of culinary knowledge to educate customers and employees while evaluating financials to ensure quality and maximize results
- Degree in Food Service Management or Hospitality, or equivalent experience
- Experience with providing excellence in service, having a guests first approach creating an experience in which guest want to return
- Experience with a restaurant point of sales, inventory, system such as Micros, open table
- Front of the house restaurant experience, including bar knowledge
- Back of the house restaurant experience, including strong expo skills
- Passion for food and beverage; knowledge of food and beverage pairings
Sb-bear River Restaurant Manager Resume Examples & Samples
- Must have previous food and beverage experience
- 1 years supervisory or manager experience in hospitality management (emphasis on Food and Beverage) required
- Oversee all phases of restaurant operations, ensuring all facilities and equipment are in proper working order, maintain impeccable cleanliness standards, closely monitor opening and closing procedures for the restaurant
- Manage employee or HR issues, for example attendance records, for front of house, culinary, cleaning staff, working closely with the Bear River’s Chefs; provide support in all staffing and scheduling requirements for Bear River and execute continued training of service standards for staff
- Create weekly labor/revenue forecasts while working with Director on all staff payroll procedures and Kronos timekeeping and credit card tips reporting
- Assist with Inventory of all on-site products in an accurate and timely manner and closely administer and monitor all theft prevention (shrinkage) procedures
- Participate in food safety audits weekly and ensure that temperature checks are completed daily
- Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
Sb-hazie s Restaurant Manager Resume Examples & Samples
- Proven guest relations and employee relation skills
- Must have Microsoft Office proficiency to include Excel, Word, Outlook and Publisher programs
- Oversee all phases of restaurant operations
- Oversee all staffing/scheduling requirements
- Oversee all employee or Human Resources issues, for example attendance records, performance reviews, for front of house, culinary, cleaning staff, working closely with the Banquet Manager and Chef
- Implement training program of service standards for all staff
- Create weekly labor/revenue forecasts. Manage all staff payroll procedures and Kronos timekeeping
- Maintain accuracy of all banks, manage and audit all cashier open and close procedures
- Perform inventory of on-site products in an accurate/timely manner; maintain beverage levels and ordering
- Closely administer and monitor all theft prevention (shrinkage) procedures
Johnny Rockets Restaurant Manager Resume Examples & Samples
- Achieves restaurant unit financial plan
- Executes marketing plans and promotions
- Hire and train all Johnny Rockets Team Members in accordance with company policies and procedures
- Menu Engineering, Beverage Program management
- Enforces and implements organization policies, goals, and federal, state, and local laws
- Adheres to and upholds Company Policies and Procedures
- Ability to work in a fast pace environment
- Plan and review department work schedules
- Make sure all locations are up to Department of Health standards are maintained at all times
- Manages supervisors who supervise 60+ employees
- Ensure that all requirements of the Johnny Rockets brand are maintained in day to day operations
- 3 Years management experience in Restaurant industry
- Exceptional work ethic and attention to detail
- ServSafe or Food Safety Certification required
- Must be able to lift a minimum of 25 pounds
- Must be computer proficient
- Knowledge of restaurant management concepts, labor management, P.O.S. systems, inventory control, safety/sanitation regulations, and labor laws
- Must be able to work weekends, holidays, and other shifts as necessary
- Valid Driver's License and a clear driving record
- All other duties assigned or necessary to support the park as a whole
Restaurant Manager With International Experience Resume Examples & Samples
- Launch new restaurant concept
- Manage the outlet in a professional, efficient and flexible manner considering the standard of Operation
- Strong focus on teaching and training the existing team
Restaurant Manager Trainee Resume Examples & Samples
- Provides prompt, courteous customer service by discovering customer needs and management support
- Manages food services in accordance with Department of Health and Company Standards
- He/She effectively manages and grows the sales of the food service program; by directing sales, promoting, merchandising, and implementing new programs & communicating to vendors, managers, and other appropriate personal on marketing activities
- Plans and prepares work schedules. Supervise coverage of shifts left vacant due to emergency or lack of food services personnel and fill as needed
- Helps analyze financial data including shortage to identify business opportunities, determine proper action plan, and increase of sales
- Monitors and ensures compliance with all contractual merchandise agreements and reports any discrepancies to management
- Assists and supports management to promote strong sales, by focusing on the team. Assist in recruiting, hiring, training, and coaching to develop top performing team members. Ensures team members are current on product offerings and promotions
- A minimum one year of retail, fast food, or sales management experience is required
- Demonstrates ability to read, understand, and utilize profit or loss reports and other store reports to affect change
- Demonstrate ability to communicate effectively with customers, team members, suppliers, vendors, and management on a daily basis
- Ability to exercise sound judgment when receiving assignments, due dates, and general procedures
- A substantial and successful track record in profitable food & beverage management while maintaining integrity and professional bearing
- Possess knowledge of accounting and budgeting along with the ability to compile facts/figures and analyze information that involves data manipulation or interpretation to arrive at logical conclusions
- Ability to anticipate and identify issues and exercise initiative to investigate, interpret and weigh alternatives to reach logical conclusions and make sound business decisions
- Display consistent professional leadership while simultaneously handling competing and changing priorities and projects
- Remain positive, resourceful and possess the ability to improvise while working in a fast-paced environment, sometimes under pressure
- The ability to effectively and efficiently schedule, manage and delegate work
- Appropriately and effectively interview, hire, motivate, develop, monitor and address staff performance matters
- Possess excellent listening, verbal and written communication skills with professionalism, diplomacy and confidentiality
Hotel & Restaurant Manager Resume Examples & Samples
- Establish all administrative and minimal human resource duties
- Perform basic accounting, budgeting, credit policies, and complete all paperwork
- Perform and maintain all databases for hotel ordering and inventory
- Take a synergistic approach to procurement and shipping within the Organization Maintain all reports and correspondences
- Cost control for: rooms, meals, employees, supplies and equipment
- Allocate budget for all departments
- Review all timesheets and limits over time hours for cost control and maintains work schedules
- Maintain customer service for all guest and looks for ways to improve
- Plans and coordinates with the Head Cook regarding restaurant and catering duties
- Review purchases with Head Cook regarding food and supply orders
- Take food orders in-person and over the phone
- Maintain all advertising for restaurant and hotel
- Oversee and/or process reservations, billing, and advance registration for private and commercial guests
- Inspect rooms, hotel, and restaurant, grounds for safety, cleanliness, and appearance
- Maintain and adhere to all policies and procedures
- Carry out supervisory duties in accordance with the organization policies and applicable laws
- Interview, hire, and train employees
- Perform performance reviews and employee relations
- Contribute to building a positive team
- Other duties upon request
- Associate’s degree in hospitality or related area (required)
- 1-2 year’s experience in the hospitality and restaurant industry (required)
- 1 year of supervisory and/or management skills (required)
- Ability to work in a remote location on a 3-week rotational schedule
- Must be able to interpret and disseminate documents such as safety, operations, maintenance, and manuals
- Ability to calculate percentages, discounts, commissions, proportions, interests, etc
- Interpersonal and excellent communication skills
- Excellent customer service skills, ability to speak in front of a group
- Must be proficient with Microsoft Suite: Word, Excel, Access, Outlook, and hotel programs
- Must demonstrate a good attitude and ability to work as a member of a team
- Position requires self-motivation and the ability to work effectively under a minimum of supervision
- Must be able to multi-task efficiently, work in a fast paced environment on multiple projects, and have a strong attention for detail
Restaurant Manager Club / Starbucks Resume Examples & Samples
- Ensures proper service
- Extensive knowledge of restaurant operations, including menu planning, food, liquor and labor costing, budget, financial statements
- Able to maintain a valid state-issued Driver's License and pass an MVR check
- Must be able to pass a drug and background check
Restaurant Manager Table by Market District Resume Examples & Samples
- Establish restaurant business plan by analyzing restaurant demand; benchmarking others in the community; identifying and evaluating competitors; preparing financial, marketing and sales projections
- Control purchases and inventory, negotiate prices and contracts, develop preferred supplier and vendor lists, review and evaluate successes and opportunities
- Make each guest a member of the Market District family by developing and implementing marketing, advertising, public and community outreach to make our restaurant the talk of the town! Evaluate results, and identify and track changing demands
- Ensure that restaurant and bar quality, service and safety standards are met by recruiting, selecting, orienting, training, and coaching Restaurant team, communicating job expectations and making sure that everyone is putting their best foot forward each day!
- Identify strengths and opportunities on the Restaurant team and think strategically when making moves and scheduling. Remember, leaders develop future leaders and we're counting on you to identify Team Members who are poised to rise through the ranks. Our people are our best asset!
- Provide motivational leadership to an amazing team, focusing on respect, setting an exemplary example, and remembering that food is FUN! Recognition, team development and continuously raising the bar should be second nature in this role
- Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and benchmarking state-of-the-art practices
Restaurant Manager Fine Dining Resume Examples & Samples
- Extensive wine knowledge and ability to develop wine program
- Monitor the staff levels and provide feedback to management on the assigned Associate’s performance and expertise. Assist in determining the appropriate training and/or disciplinary actions required to correct noted deficiencies for the associates within the department
- Ensures outlet operations are run in a smooth, efficient manner to ensure customers satisfaction
- Monitors job performances of all the associates and provides feedback on same to aid the associates in developing and enhancing skills
- Ensure effective training is conducted with regards to pairing food with the right wine
- Circulate through outlet and coordinate activities of service personnel to provide efficient and courteous service to guests
- Understand financial reports and apply the information in a timely and practical fashion to improve the operation
- Provides the highest quality of service to the customer at all times
- Supervises and coordinates the activities of the dining room staff
- Interprets company policies and provides a safe working environment by ensuring compliance with safety programs
- Monitors and ensures compliance with all WHI policies and procedures
- Ensures adherence to the Employee Conduct Policy
- Interview applicants. Orients and trains new employees. Conducts ongoing training of all restaurant employees to increase job knowledge and skill level
- Coaches and counsels employees to encourage positive behaviors and correct negative behaviors
- Conducts regular department meetings to review new procedures and solicits input from all employees
- Promotes teamwork and employee morale
- Interprets job specifications to dining room and assigns duties
- Initiates or suggests plans to motivate employees to achieve work-related goals
- Monitors dining room uniform standards
- After service training, assists in ensuring staff continues to learn the importance of excellent service
- Inputs weekly payroll as required and properly stores previous week time cards. Completes weekly progress report and reconciles with payroll register
- Counts bank and verifies amount
- Prepares cash register for operation
- Reads manager pass on log, checks schedule and calls in staff as needed
- Unlocks all accessible areas and checks for cleanliness and operability
- Makes assignments for shift to include extra cleaning assignments
- Balances all credit cards at the close of the shift ensuring that each one has been approved for the appropriate amount and has been entered as a journal entry
- Closes out register
- Counts and locks up cash drawer
- Makes appropriate notes in manager pass on log
- Performs Manager on Duty activities as needed
- Meets productivity and budgeted financial goals
- Communication with staff and with other departments
- Develops and implements suggestive selling programs and promotions
- Assists staff when needed in order to best serve the guest
- Meets with sales and food and beverage departments once a week to verify group forecast and orders any special services as needed
- Briefs all employees at start of shift of special needs for the day or week
- Makes sure that all liquor deliveries are put away in a timely manner
- Assists in drawing up a master cleaning schedule, gives to each employee in writing and follows through on its procedure
- Helps extend inventories
- Wears proper uniform and name tag at all times in accordance with the Standards of Personal Appearance
- Has a thorough knowledge of emergency procedures
- Practices safety standards at all times
- Is able to move items weighing up to 30 pounds
- Other duties as assigned of which the employee is capable of performing
Restaurant Manager Salary Resume Examples & Samples
- Ensure associates have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of hotel and local area
- Develop weekly staff work schedule, based on forecasted occupancy while monitoring labor costs in accordance with budget
- Maintains regular attendance and is consistently on time
- Personally demonstrates a commitment to customer service by anticipating and responding promptly to guest needs
- Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
- Ability to write routine reports and correspondence
- Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
- Lift up to 25 lbs
- Push / pull up to 25 pounds
- Actively support the Theme experience
- Company Philosophy Demonstrate knowledge of Meyer Jabaras Journey structure, its practices, culture, terminology, organizational and general structure
- Assist in identifying and implementing a successful marketing plan for assigned outlets
- Assume responsibility of daily operation of all assigned outlets
- Assist in working toward positive financial results through effective use of forecast data, proper scheduling and responding to purchasing and requisition procedures, cash and credit policies and overall follow-up to issues that affect profit or loss
- Ensuring that scheduling functions are performed accurately and on a timely basis
- Demonstrate strong working knowledge of the department procedures
- Portray a professional manner with regards to appearance, behavior, ethics, and compliance with policy
- Promote effective people / supervisory skills by creating a positive and productive work environment
- Develop associates for future promotion within the Meyer Jabara Family
- Aid the Restaurant in completing month end inventories and menu abstracting
- Preparing the monthly P&L Critique
- Monthly Plans and Actions
- Art of Hosting
- Written/verbal communication skills
- Highly Motivated
Miller Time Pub & Grill Restaurant Manager Resume Examples & Samples
- Utilize POS system to accurately charge customers, track revenue reports and ensure timeliness of food and beverage. Input and retrieve data and change computer procedures using complex series of keypunches to program system
- Implementing and maintaining hotel housekeeping, sanitation and cleanliness standards in all areas of the hotel
- Maintain relationship with vendors
- Administering sales promotion programs and employee sales incentive programs
- Directing and coordinating the activities of all assigned personnel and departmental responsibilities in the restaurant
- Ensuring the highest quality of food and beverage, and service related to the operation
- Minimum two years of post high school education
- Two+ years of full employment in a related position
- Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. Supervision, management and communication skills are required
- Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions which are generally guided by established policy and procedures
- Leadership skills to motivate and develop staff and to ensure accomplishment of goals
- Able to set priorities, plan, organize, and delegate
- Written communication skills to be concise, well organized, complete, and clear
- Ability to work effectively under time constraints and deadlines
- Ability to move throughout all food and beverage areas and continuously perform essential job functions
- Command of the English language both written and verbal
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Restaurant Manager resume examples for 2024
A restaurant manager's resume should highlight their ability to provide exceptional customer service, maintain cleanliness and safety standards, and manage teams effectively. As Amanda Main Ph.D. , Associate Professor of Management at Lynn University, puts it, "The National Association for Colleges and Employers released a list of critical competencies to ensure career readiness, which includes skills such as critical thinking and problem-solving, oral and written communication, teamwork and collaboration, leadership, professionalism and work ethic, career management, and global/intercultural fluency." Including these skills in a resume will help restaurant managers stand out from the competition.
Restaurant Manager resume example
How to format your restaurant manager resume:.
- Use the job title 'Restaurant Manager' to match the application
- Highlight achievements in work experience such as maintaining building upkeep, exceeding industry standards, and handling guest complaints
- Restaurant managers should fit their resume on one page, focusing on skills like customer service, leadership, and financial management
Choose from 10+ customizable restaurant manager resume templates
Choose from a variety of easy-to-use restaurant manager resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your restaurant manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Entry level restaurant manager resume example
Restaurant manager resume format and sections, 1. add contact information to your restaurant manager resume.
Restaurant Manager Resume Contact Information Example # 1
Dhruv Johnson
[email protected] | 333-111-2222 | www.linkedin.com/in/dhruv-johnson
2. Add relevant education to your restaurant manager resume
Your resume's education section should include:
- The name of your school
- The date you graduated ( Month, Year or Year are both appropriate)
- The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.
Optional subsections for your education section include:
- Academic awards (Dean's List, Latin honors, etc. )
- GPA (if you're a recent graduate and your GPA was 3.5+)
- Extra certifications
- Academic projects (thesis, dissertation, etc. )
Other tips to consider when writing your education section include:
- If you're a recent graduate, you might opt to place your education section above your experience section
- The more work experience you get, the shorter your education section should be
- List your education in reverse chronological order, with your most recent and high-ranking degrees first
- If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school
Check More About Restaurant Manager Education
Restaurant Manager Resume Relevant Education Example # 1
High School Diploma 2010 - 2012
Restaurant Manager Resume Relevant Education Example # 2
High School Diploma 2008 - 2010
3. Next, create a restaurant manager skills section on your resume
Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.
Here are some tips to keep in mind when writing your resume's skills section:
- Include 6-12 skills, in bullet point form
- List mostly hard skills ; soft skills are hard to test
- Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.
Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.
Example of skills to include on an restaurant manager resume
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Restaurant operations are various activities that are carried out in a restaurant to run the business. In other words, a restaurant operation encompasses the entire restaurant operation plan and includes all aspects of the day-to-day management of a restaurant. These operations include all activities related to food preparation, customer service, cleaning procedures, purchasing of raw materials, accounting, reporting, as well as food inventory and general maintenance of the restaurant environment.
The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.
Top Skills for a Restaurant Manager
- Customer Service , 14.2%
- Guest Satisfaction , 7.2%
- Food Handling , 6.6%
- Cleanliness , 6.3%
- Other Skills , 65.7%
4. List your restaurant manager experience
The most important part of any resume for a restaurant manager is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.
Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.
It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of restaurant managers" and "Managed a team of 6 restaurant managers over a 9-month project. "
Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.
- Maintained health logs and HACCP according to company policy.
- Contributed to group compliance with guidelines of the ServSafe Program (HACCP).
- Prepared catering for college activities, events, and parties.
- Trained and developed 15-30 hourly culinary staff members.
- Managed food production of 10,000+ square feet of meeting space and 92 seat south western cuisine restaurant.
- Provided training for chefs and kitchen staff.
- Supervised 13 Sous Chefs and 85 cook and utility workers.
- Entered employment as line cook and promoted to Garde Manager Sous Chef in 1982.
- Developed GM/AGM Boot Camp Training Program for Hyatt Select to standardize the training for managers.
- Administered weekly schedules, handled payroll and employee relations.
- Coordinated client interactions with mortgage brokers, escrow services, and title services.
- Listed and marketed homes using various methods including the MLS and social media.
- Composed offers on properties for buyers and negotiated to close on same.
- Controlled communication between buyers and builder regarding custom specifications, warranty issues and deadline regulations.
- Represented buyers and sellers in all areas of residential real estate, including land sales.
- Maintained positive company image during difficult situations.
- Handled deposits and change orders.
- Operned and closed the store, stocked the store, worked the cash register, responsible for paperwork)
- Reviewed time sheets and submitted payroll.
- Helped with special promo and display setups for sales.
5. Highlight restaurant manager certifications on your resume
Specific restaurant manager certifications can be a powerful tool to show employers you've developed the appropriate skills.
If you have any of these certifications, make sure to put them on your restaurant manager resume:
- Certified Master Safe Technician (CMST)
- Food Safety Manager Certification
- Certified Food Manager (CFM)
- ServSafe Food Protection Manager Certification
- Certified Professional - Food Safety (CP-FS)
- Certified Management Accountant (CMA)
- Certified Manager Certification (CM)
- Certified Sales Professional (CSP)
- Certified Food Protection Professional (CFPP)
- International Accredited Business Accountant (IABA)
6. Finally, add an restaurant manager resume summary or objective statement
A resume summary statement consists of 1-3 sentences at the top of your restaurant manager resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.
Remember to emphasize skills and experiences that feature in the job description.
Common restaurant manager resume skills
- Customer Service
- Guest Satisfaction
- Food Handling
- Cleanliness
- Restaurant Management
- Guest Service
- Restaurant Operations
- Customer Satisfaction
- Safety Standards
- Exceptional Guest
- Develop Team
- Food Service
- Taking Care
- Fine Dining
- Excellent Interpersonal
- Cash Handling
- Excellent Guest
- Performance Reviews
- Strong Customer Service
- Product Quality
- Customer Complaints
- Field Training
- Inventory Control
- Safety Regulations
- Labor Costs
- Guest Complaints
- Guest Relations
- Staff Development
- Good Judgment
- Bank Deposits
- House Training
- Strong Analytical
- Ongoing Development
- Member Development
- Sanitation Standards
- Room Service
- Inventory Management
- Cash Control
- Cash Management
- Quality Guest
Entry level restaurant manager resume templates
Restaurant Manager Jobs
Links to help optimize your restaurant manager resume.
- How To Write A Resume
- List Of Skills For Your Resume
- How To Write A Resume Summary Statement
- Action Words For Your Resume
- How To List References On Your Resume
Restaurant Manager resume FAQs
What are restaurant manager duties, what should a restaurant manager put on a resume, search for restaurant manager jobs.
Updated June 25, 2024
Editorial Staff
The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.
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7+ Sample Restaurant Manager Resumes
Managing anything is not an easy job. There are so many things to be done that you need to put all those things in your Restaurant Manager Resume Samples. You will have to put some extra salts to the resumes and that will give you exactly what you need. If you want to get that through some consultancies to prepare the same, that also can be done by easy means. Just check out the options that are available. You may also see Sample Resumes .
Restaurant Manager Resume
Free resumes for career changers and tips to making your transition smooth, free 8+ sample resumes for customer service in pdf, resume summary templates, restaurant manager resume example.
Size: 364 KB
You can get through some of the Restaurant Manager Resume, where you will note the key areas to be covered. You will easily understand what you will have to mention there. A perfect note on the same will help you a lot.
Restaurant Assistant Manager Resume Sample
Size: 151 KB
For the post of assistant manager, your responsibility is even more and for that you must show your key competence for accepting the challenges and arranging the teams in your restaurant. Get the idea from Restaurant Manager Resume examples.
Sample Restaurant General Manager Resume
Size: 145 KB
A post of General manager in a restaurant includes many important job responsibilities. You will have to present a Restaurant Manager Resume which will justify your application for the post.
Restaurant Manager Resume Objective
Objective of a manager in a restaurant is to run it smoothly and with enough customers and their satisfactions. Ensure that with a perfectly knitted Restaurant Manager Resume.
Catering Restaurant Manager Resume
Size: 13 KB
Restaurant that deals with catering needs to observe many things, along with the management of the manpower. This has to be there in the _.
Restaurant Manager Resume Sample
Size: 74 KB
Sample Resume For Hotel and Restaurant Management
What is Restaurant Manager Resume?
A Restaurant Manager Resume is a document that outlines the professional experience, skills, and qualifications of an individual who is seeking a position as a restaurant manager job description . The purpose of a restaurant manager resume is to demonstrate the candidate’s ability to manage all aspects of a restaurant, including operations management , finance planner , staffing management plan , customer service report , and food safety report .
How To Make Restaurant Manager Resume?
A restaurant manager resume should have a professional summary that highlights the candidate’s key qualifications and experience in the restaurant industry. This section should be concise and highlight the candidate’s business leadership plan , experience managing staff, and knowledge of the health and safety plan. Making a Restaurant Manager Resume requires careful planning, attention to detail, and a good understanding of the skills and qualifications that are required for the job. Here are the steps to follow to make an effective Restaurant Manager Resume:
Step 1- Professional Summary
Begin your resume with a brief overview of your relevant experience and qualifications as a Restaurant Manager. This section should be short and to the point, highlighting your leadership skills, experience managing staff, and knowledge of food safety and health regulations.
Step 2- Outline Skills
Make a list of your skills that are relevant to the Restaurant Manager role, such as budgeting, scheduling, inventory management, and customer service. This section should be easy to read and well-organized, with bullet points that clearly highlight your abilities.
Step 3- Detail Work Experience
List your work experience in reverse chronological order, starting with your most recent position. For each job, include the job title, dates of employment, company name, and a brief description of your responsibilities and accomplishments. Use specific examples to illustrate your achievements, such as increasing sales, reducing food costs, or improving customer satisfaction.
Step 4- Highlight Education
List your educational background, including any degrees or certifications related to restaurant management. If you have completed any relevant coursework, include it here as well.
In conclusion, a well-crafted restaurant manager resume is crucial for individuals seeking a position in the restaurant industry. The resume should include a professional summary, skills, work experience, education, professional affiliations, and references. A strong resume can increase the candidate’s chances of securing an interview and ultimately, the job.
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Management Resume Summary: 15 Examples to Help You Write Your Own
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Management Resume Summary: 15 Examples to Help You Write Your Own was originally published on The Muse , a great place to research companies and careers. Click here to search for great jobs and companies near you.
As the first section recruiters see, your resume summary should highlight your top accomplishments and skills, tailored to the specific position you’re applying for. This is especially important for management roles, where a standout management resume summary can help you get noticed in a competitive job market.
Let’s break down what a manager’s summary should include and give you templates and resume summary examples to help you create a standout one for various roles.
What is a resume summary?
A resume summary is a concise section at the top of your resume that offers a snapshot of your professional profile. Unlike a detailed resume experience section , a good summary for a resume provides a high-level overview of your most significant accomplishments , skills , and qualifications.
The goal is to capture the attention of hiring managers and recruiters by highlighting your key strengths and achievements in a few sentences or bullet points. It acts as a quick pitch to persuade employers to continue reading and consider you for the role.
Get that resume summary out there! Browse open jobs on The Muse and find your dream job »
Resume summary for management: how is it different?
A manager resume summary is a focused version of a resume summary that highlights qualifications and experiences specific to management positions. It emphasizes your leadership skills , strategic thinking, and ability to deliver results in areas like project management, office management, operations, general management, or retail management.
How to write a management resume summary
Your resume summary should not only showcase your qualifications but also set the stage for the rest of your resume, demonstrating to potential employers why you are the ideal candidate for their management position.
Follow these tips when writing your management resume summary:
1. Keep it brief
A resume summary usually has three to five sentences or a few bullet points. It helps hiring managers quickly see if you’re a good fit for the job without having to dig through your whole resume.
2. Highlight your leadership skills
Emphasize your experience in leading teams, managing people, and overseeing projects or operations. This could include examples of how you motivated your team, resolved conflicts, or achieved team goals.
3. Emphasize strategic planning and execution
Highlight your ability to develop and execute strategies that contribute to organizational success. Mention specific strategic initiatives you’ve led or contributed to, and how they impacted the company’s bottom line.
4. Demonstrate operational management skills
Showcase your expertise in managing day-to-day operations, optimizing processes, and ensuring efficient workflow. This could involve experience with budgeting, resource allocation, or process improvements.
5. Include quantifiable achievements
Include quantifiable achievements that demonstrate your effectiveness as a manager. For instance, if you’re writing a project manager summary for your resume, you might mention increases in productivity, revenue growth, or successful project completions.
(Here’s how to quantify your resume bullets —even if you don’t work with numbers.)
6. Personalize industry-specific knowledge
Tailor your resume summary to reflect the industry you’re applying for. This can include specific industry-related skills, certifications, or knowledge of best practices. It should also include keywords and skills relevant to the job description, making it easier for Applicant Tracking Systems (ATSs) to identify your resume as a match.
Resume summary template
Here’s a general resume summary template you can use:
[Adjective] and [adjective] management professional with [number] years of experience in [industry]. Proven ability to [relevant skill] and [relevant skill] to achieve [specific result]. Adept at [specific management activity], with a strong focus on [key area of expertise]. Looking to leverage my expertise in [desired role] at [company name].
15 resume summary examples for management roles
Need more inspiration? Check out these 15 well-crafted management resume summary examples for different types of managers—one of them might be exactly what you’re looking for.
Example #1: Project manager resume summary
Detail-oriented and strategic project manager with 10 years of experience in IT and software development. Proven ability to lead cross-functional teams and manage multimillion-dollar projects to successful completion. Adept at risk management and resource allocation, with a strong focus on meeting project deadlines and budget requirements. Looking to leverage my expertise in agile methodologies at XYZ Tech.
Find project manager jobs here on The Muse
Example #2: Office manager resume summary
Organized and proactive office manager with over 7 years of experience in administrative support and office operations. Demonstrated success in streamlining office procedures, improving communication, and enhancing overall efficiency. Skilled in team management and office software, looking to bring my strong organizational skills to ABC Corp.
Find office manager jobs here on The Muse
Example #3: Operations manager resume summary
Results-driven operations manager with 12 years of experience in manufacturing and logistics. Expertise in optimizing production processes, reducing costs, and improving quality control. Proven track record of leading teams to exceed performance targets and implement continuous improvement initiatives. Seeking to apply my operational leadership skills at DEF Manufacturing.
Find operations manager jobs here on The Muse
Example #4: General manager resume summary
Visionary and dynamic general manager with 15 years of experience in retail and hospitality. Known for driving business growth and enhancing customer satisfaction through strategic planning and team development. Skilled in financial management and operational efficiency, eager to lead the expansion of GHI Retail.
Find general manager jobs here on The Muse
Example #: Retail manager resume summary
Customer-focused retail manager with 8 years of experience in high-end fashion retail. Proven ability to increase sales through exceptional customer service and staff training. Strong background in inventory management and merchandising. Looking to bring my retail expertise to JKL Fashion Store.
Find retail manager jobs here on The Muse
Example #6: Assistant project manager resume summary
Efficient and supportive assistant project manager with 5 years of experience in construction. Known for assisting in the successful completion of projects by managing schedules, coordinating teams, and ensuring compliance with safety regulations. Seeking to contribute to the ongoing success of MNO Construction.
Find assistant project manager jobs here on The Muse
Example #7: Marketing manager resume summary
Innovative and strategic marketing manager with 9 years of experience in digital marketing and brand management. Proven track record of developing and executing marketing campaigns that increase brand awareness and drive sales. Skilled in data analysis and customer segmentation, looking to bring my marketing expertise to PQR Marketing Agency.
Find marketing manager jobs here on The Muse
Example #8: Sales manager resume summary
Ambitious and results-oriented sales manager with 10 years of experience in B2B sales. Demonstrated success in driving revenue growth, developing sales strategies, and leading high-performing sales teams. Adept at relationship building and market analysis, seeking to leverage my sales expertise at STU Corporation.
Find sales manager jobs here on The Muse
Example #9: Human resources manager resume summary
Compassionate and strategic human resources manager with 12 years of experience in employee relations and talent acquisition. Proven ability to develop and implement HR policies that improve employee satisfaction and retention. Skilled in conflict resolution and performance management, eager to join the HR team at VWX Enterprises.
Find human resources manager jobs here on The Muse
Example #10: Financial manager resume summary
Detail-oriented and analytical financial manager with 10 years of experience in corporate finance and accounting. Expertise in budgeting, financial planning, and risk management. Proven ability to optimize financial performance and provide strategic insights. Looking to bring my financial expertise to YZ Finance Group.
Find financial manager jobs here on The Muse
Example #11: Product manager resume summary
Innovative and customer-centric product manager with 8 years of experience in product development and lifecycle management. Proven track record of launching successful products and driving market penetration. Skilled in market research and cross-functional collaboration, seeking to apply my product management skills at ABC Tech.
Find product manager jobs here on The Muse
Example #12: Hospitality manager resume summary
Guest-focused and organized hospitality manager with 10 years of experience in hotel management and customer service. Proven ability to enhance guest satisfaction and operational efficiency. Skilled in staff training and event planning, looking to bring my hospitality expertise to DEF Hotels.
Find hospitality manager jobs here on The Muse
Example #13: Logistics manager resume summary
Proactive and efficient logistics manager with 7 years of experience in supply chain management and distribution. Proven ability to optimize logistics operations, reduce costs, and improve delivery times. Skilled in inventory management and vendor relations, eager to join the logistics team at GHI Logistics.
Find logistics manager jobs here on The Muse
Example #14: IT manager resume summary
Tech-savvy and strategic IT manager with 9 years of experience in IT infrastructure and project management. Proven ability to lead IT teams, manage budgets, and implement technology solutions that drive business growth. Skilled in cybersecurity and network management, looking to bring my IT expertise to JKL Tech Solutions.
Find IT manager jobs here on The Muse
Example #15: Customer service manager resume summary
Empathetic and results-driven customer service manager with 8 years of experience in customer support and team leadership. Proven ability to improve customer satisfaction and reduce response times through effective training and process improvements. Skilled in CRM software and conflict resolution, seeking to join the customer service team at MNO Services.
Find customer service manager jobs here on The Muse
Key takeaways
Your resume summary is a critical component of your management resume, serving as your first impression to potential employers. Use the examples and template provided in this guide to craft a compelling resume summary that showcases your management expertise and sets you apart from the competition.
Resume Worded | Proven Resume Examples
- Resume Examples
- Sales Resumes
19 Sales Manager Resume Examples - Here's What Works In 2024
Sales managers are one of the most consistently in-demand jobs due to the ongoing need for companies to move their products. if you’re interested in a specific position, we’ll help you tailor your resume to fit the hiring manager’s expectations in this guide. to get an idea of what different sales manager resumes should look like, we’ve included five templates you can follow..
As long as companies are selling products, there will be a need for skilled people who help sell them - and that means sales managers are a field that will enjoy consistent demand. The Bureau of Labor Statistics, in fact, anticipates a steady four percent growth in sales manager positions each year through 2029. Along with determining how best to assist companies in selling their products, sales managers are generally expected to be able to work with individual clients to gain their interest (and keep it) in high value products. Sales managers can be employed in a wide variety of industries, and the responsibilities each position involves will be specific to the job title. With that in mind, the job listing you’re applying for will be the first major indicator as to the type of resume you should submit. Read on as we discuss five templates for different positions within the sales manager field, highlight what they do best, and go over some best practices to keep in mind.
Sales Manager Resume Templates
Jump to a template:
- Sales Manager
- Regional Sales Manager
- Hotel Sales Manager
- Automobile / Car Sales Manager
- Retail Sales Manager
- Territory Sales Manager
- Catering Sales Manager
- Automotive Sales Manager
- Assistant Sales Manager
- Area Sales Manager
- National Sales Manager
Jump to a resource:
- Keywords for Sales Manager Resumes
Sales Manager Resume Tips
- Action Verbs to Use
- Bullet Points on Sales Manager Resumes
- Related Sales Resumes
Get advice on each section of your resume:
Template 1 of 19: Sales Manager Resume Example
A sales manager is someone who oversees a business's sales process from beginning to end. Depending on the organization, there may be one sales manager for the entire department or several sales managers who each cover a different region. The sales manager is responsible for creating sales initiatives for their team, monitoring day-to-day sales activities, building targets for metrics, analyzing sales data, and managing junior-level sales staff. To land a role as a sales manager, you’ll need a bachelor's degree. No specific coursework is required for a sales manager role, but a relevant degree in business or marketing may help. Hiring managers will look for a candidate with sales experience, such as in prior roles in mid-level sales positions, like as an account executive. Furthermore, the ideal candidate for this role will be enthusiastic with great people skills, management skills, and negotiation abilities.
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Tips to help you write your Sales Manager resume in 2024
showcase your experience mentoring or training others.
A big piece of the sales manager role is to train junior sales staff on best practices and mold them into better salespeople. If you’ve had previous experience with tasks like mentoring, call shadowing, or building performance improvement plans for salespeople, it’s important to note that on your resume to land this role.
Demonstrate your ability to forecast sales and build reports
Though the sales manager is not a highly technical position, it does require certain technical skills that cannot be overlooked. Sales managers are asked to build reports about their team’s current performance, and expected performance, using software like Salesforce. As such, you should demonstrate any experience you have building reports, and on what software program, on your resume.
Skills you can include on your Sales Manager resume
Template 2 of 19: sales manager resume example.
A general sales manager will be expected to have a basic familiarity with all of the aspects of the sales management position. To indicate this, you should focus on including action verbs and skills that are relevant to sales managers wherever possible.
Sales manager oriented action verbs
This applicant utilizes strong action verbs that encapsulate the primary responsibilities of a sales manager throughout their resume. Along with including words like “training”, “supervising”, “planning”, “implementing”, “launching”, and “leading” in their opening summary, they start every single one of their bullet points with a different action verb. To similarly emphasize to the hiring manager that you have a rounded, clear perspective of what being a sales manager entails, you should opt to include a variety of action verbs in your list of accomplishments. You can get an idea of what sales manager action verbs you should be utilizing below the resume templates section of this guide.
Solid skill inclusion
Along with strong action verbs, this applicant includes sales manager skills in every bullet point. Managing teams, increasing sales, and hiring and training are all referenced in the most recent position held. In addition, the skills bank on the right side of the page lists the sales manager skills the applicant is experienced with. To demonstrate that you are familiar with the duties of a sales manager and have attained accomplishments in the field in the past, you should be sure to touch on all of the relevant elements of the position you have experience with in your resume.
Template 3 of 19: Regional Sales Manager Resume Example
As a Regional Sales Manager, you'll be responsible for overseeing the sales team within a specific region while strategizing and implementing sales initiatives. With the constant evolution of the sales landscape and the increasing dependence on technology, it's crucial to stay updated with the latest trends and best practices in sales management. When crafting your resume for this role, ensure that it highlights your expertise in managing sales teams, driving revenue growth, and adapting to industry changes. Having a strong resume is essential for landing a Regional Sales Manager position, as it not only showcases your achievements but also demonstrates your ability to drive sales results and lead teams effectively. Be sure to highlight any specific sales strategies you've utilized, key account relationships you've managed, and any notable revenue growth you've contributed to your previous organizations.
Tips to help you write your Regional Sales Manager resume in 2024
emphasize your sales leadership.
For a Regional Sales Manager role, you need to showcase your ability to lead and develop sales teams. On your resume, highlight instances where you've coached, trained, and managed a team, and mention any improvements in sales performance that resulted from your leadership.
Quantify your sales achievements
Numbers speak volumes when it comes to sales, so be specific about your accomplishments. Include metrics like percentage increase in sales, number of new accounts acquired, and revenue generated under your management. Demonstrating a track record of success is critical in securing a Regional Sales Manager position.
Skills you can include on your Regional Sales Manager resume
Template 4 of 19: regional sales manager resume example.
Regional sales managers should aim to indicate their proficiency with sales management at both the lower and upper levels to show they have both the fundamental skills and greater vision needed for a sales position with more responsibility. This resume does that with its heavy use of quantifiable data points and by showing progressive growth along the sales management career path.
Usage of numerical data points, using metrics relevant to sales
At the higher levels in particular, businesses are interested in knowing how particular employees within their company will affect their bottom line. When this applicant notes how they increased sales by 30 percent, helped the company go from 100 to 500 installations in a year, and managed a $20 million territory, it spells out in clear terms how much they will be able to help the business that hires them. You can accomplish this effect by including numerical data points with every bullet point on your resume.
Shows progressive growth within a company
For a sales manager to make it to the regional level, it would make sense for them to have taken steps along the sales manager ladder to get there. This resume shows that the applicant began with basic accomplishments (such as upselling products as a sales associate) and progressively grew into positions that have greater responsibilities (up to overseeing four branches at the national level) at the company. By including the promotions that you’ve had within a company, you can show to hiring managers that you have successfully demonstrated your competency to your superiors on a consistent basis. Beyond individual companies, hiring managers like to see that you’re moving upward in your career trajectory, so be sure to indicate that when you can.
Template 5 of 19: Hotel Sales Manager Resume Example
The hotel sales manager is an experienced hospitality professional who oversees several aspects of a hotel’s daily business operations. Typically, the hotel manager is in charge of a large team of on-site hospitality staff. They also oversee special bookings and events, improve reservations percentages, and marketing strategies, manage budgets, resolve high-level guest complaints, and identify capital improvements for the property. To become a hotel sales manager, you will need a degree in hospitality management, business, or another related field. Hiring managers will also look for someone with extensive experience in hospitality, such as previous roles held as a lead concierge, front desk associate, events manager, or housekeeping supervisor. The best hotel managers have superb customer service and conflict resolution skills, as well as great organization and multitasking abilities.
Tips to help you write your Hotel Sales Manager resume in 2024
show your previous experience improving customer satisfaction scores.
When it comes to hotel management, making sure your guests are satisfied is one of the most important responsibilities you’ll have. So, to be considered for this role, make sure your resume highlights the previous experience you have with customer service and conflict resolution. Even better if you can highlight how you improved another property’s guest satisfaction rating.
Demonstrate your hotel marketing expertise
Although this is not a marketing-centric position, many hotel managers are responsible for marketing their property to ensure reservations keep rolling in. As a hotel manager, you may be asked to think of new marketing campaigns. To get hired for this role, it will be important to highlight any experience you have using digital marketing tools to garner more bookings.
Skills you can include on your Hotel Sales Manager resume
Template 6 of 19: hotel sales manager resume example.
As the name suggests, this manager is in charge of the hotel's sales department. In this position, you would be working under a general manager. You will oversee the hotel’s marketing campaigns, and customer outreach strategies, among other tasks. Your goal is to maximize sales and profits. A strong sales background as well as a wealth of knowledge in the hospitality industry will be expected. Ensure your resume highlights both. Here is a strong resume sample.
Use metrics to show your effect on the bottom line.
The core function of sales is to increase revenue for the hotel. Show recruiters how successful you have been at doing that by including metrics of how much you and your team were able to increase sales and thereby revenue under your leadership in previous positions.
Highlight your marketing background.
Marketing is a huge part of how you attract customers to your hotels and thereby how you make sales. Being able to show in your resume that you are particularly skilled and experienced in marketing is a huge advantage for your application. This applicant has included their marketing coordinator position in their experience section. Include your marketing experience in your resume.
Template 7 of 19: Hotel Sales Manager Resume Example
Hotel sales managers are involved in the marketing of the hotel itself, and so it helps to indicate your ability to develop and implement successful marketing strategies. In this resume, the applicant references their marketing accomplishments alongside their ability to improve staff performance (including implementing CRM tools and educating the staff accordingly), giving the impression of overall capability when it comes to hotel brand management.
Highlight marketing skills, especially those relevant to hotel management
Note how this applicant includes how they “implemented social media strategies that increased client interest by 20%” and attended more than 10 industry networking events with the net result of increasing sales by 20 percent. If you have similar accomplishments related to sales outreach, marketing, or developing campaigns (online and offline), you should include them to let hiring managers know that you won’t be slacking when it comes to promoting the hotel to gain business.
Staff and team successes are included
This hotel sales manager includes their success at working with a variety of team members to improve the overall hotel performance, showcasing their well roundedness in hotel management. Their accomplishments include educating concierges, training staff, executing sales strategies with five national level sales managers, and working with hotel sales teams. To demonstrate that you have experience working with staff, sales teams, and team members at a variety of levels, you should opt to include any accomplishments that showcase your ability to lead.
Template 8 of 19: Automobile / Car Sales Manager Resume Example
If you have a love for cars and want to share that love with others, a job as a car sales manager could be for you. Car sales managers are responsible for marketing and selling available automobiles to the public. They walk customers through the car buying process from the very first test drive, all the way to signing off on the car purchase. Car sales managers may also be involved in high-level operations such as planning when to sell newly released cars, training sales associates, or resolving high-level customer issues. To become a car sales manager, no specific degree is necessary; however, a degree in business or communications may help you stand out. The ideal candidate for this role will have a mix of sales experience and car expertise. Previous roles as an automotive technician, retail sales associate, or technical sales representative can help you stand out for this role. Overall, it’s important that a car sales manager has strong sales foundations, great leadership skills, and impeccable interpersonal skills.
Tips to help you write your Automobile / Car Sales Manager resume in 2024
highlight any technical expertise you have relating to cars/automobiles.
Previous job experience in the car industry is not totally necessary to land this job, but it certainly helps. Featuring any experience you have working with cars on your resume will show hiring managers you have the knowledge needed. This can be professional experience, or you can highlight an experience you might have from a hobby, like helping a family member fix up an old car.
Showcase your previous experience meeting or exceeding a quota
Like many sales jobs, car sales managers must strive to meet a quota of sales. Meeting a quota is extremely important in car sales, so be sure to highlight previous jobs where you have met or exceeded your quota. It’s also wise to highlight any challenges you overcame to do so, and how you faced these challenges. This shows hiring managers you are determined and focused.
Skills you can include on your Automobile / Car Sales Manager resume
Template 9 of 19: automobile / car sales manager resume example.
As automobiles are high ticket items, automobile sales managers should be prepared to indicate that they have familiarity with the financing process and have made measurable gains within that field. This applicant does so by including finance-relevant data points. Furthermore, by including a relevant additional information section, the impression of overall competency is boosted.
Awareness of importance of financing
Automobile sales can be dependent on the availability of financing, and financing is the vehicle (if you’ll pardon the pun) that enables some dealerships to stay afloat. If you can similarly demonstrate that you have the capacity to improve the finance income of a car sales business (such as by developing a business plan or by improving relationships with financial institutions), you’ll show hiring managers that you take this portion of the business seriously.
Additional information section lends to impression of competency
Including an additional information section with relevant accomplishments, techniques, or skills for car sales management will cement the impression that you have experience in this niche. “Negotiation” and “Dealer Management” are both strong techniques that car sales managers should aim to include, while having familiarity with tools like CRM and Reynolds shows you have a solid sales background. Lastly, if you have any certifications that are relevant to the field, you can list them here.
Template 10 of 19: Retail Sales Manager Resume Example
A retail sales manager is someone who oversees the sales processes and operations for a retail store. Depending on the company, the retail sales manager may oversee just one location or several stores within a region. As a retail sales manager, you will be responsible for overseeing sales within the store, conducting loss prevention strategies, tracking key KPIs, training retail sales associates, and more. To become a retail sales manager, you’ll need a combination of relevant experience and skills. Typically, hiring managers will look for someone with a minimum of an associate’s degree, although adequate experience may substitute for a college education in some cases. It’s extremely important that candidates for this role have considerable client-facing, customer service, and sales experience. Prior roles held as a customer care representative or inside sales representative are preferable.
Tips to help you write your Retail Sales Manager resume in 2024
showcase your prior experience training and managing junior employees.
To become a retail sales manager, it’s important to show hiring managers that you have leadership skills. The retail sales manager will be primarily responsible for leading employee training, development, and conflict resolution. As such, it’s important to highlight times where you have successfully managed or trained employees in the past.
Highlight any experience you have interpreting sales data
Often, retail sales managers will be asked to track and interpret data about their store’s sales and customer activity. Highlight skills such as sales management, sales forecasting, and data entry on your resume will help you stand out for this role.
Skills you can include on your Retail Sales Manager resume
Template 11 of 19: retail sales manager resume example.
If you have experience in sales and customer service, and great organizational abilities, a role as a retail sales manager might be right for you. The retail sales manager oversees the daily operations of a retail store’s sales department. They typically manage the sales staff, set sales goals, monitor revenue, develop and maintain store budgets, track inventory levels, and train new sales staff. There are many ways to become a retail sales manager. A combination of education and relevant knowledge is ideal. A bachelor's degree in business is preferable for this role, though some organizations may overlook lacking education if the candidate has significant retail sales experience. It’s important that candidates for the role have previous sales experiences, such as prior roles held as retail sales specialists or business development representative. It’s also important that candidates demonstrate the desired skills, such as sales planning, budget planning, inventory management, and people management skills.
Detail any prior experience improving a sales team’s productivity or morale
Retail sales jobs are often transient because they are popular roles among young people. Managing young salespeople is no easy task. The retail sales manager must be knowledgeable in creative techniques to engage and retain their staff - as such, it’s important to highlight the experience you have improving staff morale on your resume.
Demonstrate your ability to implement sales strategies and incentives
As a retail sales manager, you will be tasked with implementing new strategies to boost sales and revenue. As such, it’s important to detail any experience you have creating and effectively executing new sales strategies or incentives on your resume.
Template 12 of 19: Retail Sales Manager Resume Example
Retail sales managers are on the front lines of sales, meaning they will be having more customer interactions than sales managers in other positions. This applicant shows that they have the ability to work with both customers and employees in a way that supports business sustainability.
Emphasis on customer relationships
Businesses that are looking for retail sales managers are primarily looking for competent, friendly faces that will be able to handle any situation that arises for customers on the sales floor (or off of it). This applicant does that by referencing their focus on fostering “a positive customer experience”, attaining over 96 percent customer satisfaction with their team, and expanding the customer account base by 35 percent, to highlight a few instances. To demonstrate that you have an affinity for building and maintaining constructive customer relationships, you should aim to emphasize customer- or client-centered accomplishments at your past positions.
Interpersonal skills are indicated through achievements
While all sales managers can be expected to have a degree of interpersonal skills, retail sales managers generally need to have the ability to keep both their customers and their employees happy. In this resume, the applicant includes several accomplishments that give the impression that they have a solid ability to work with others. As examples, they list how they were among the few who received a teaching fellowship at their university, as well as their work to develop a project that led to 85 percent employee retention. If you want to show hiring managers that you care for others in a way that elevates their performance, provide data points that support it.
Template 13 of 19: Retail Sales Manager Resume Example
Template 14 of 19: Territory Sales Manager Resume Example
A territory sales manager leads a sales team in a specific territory. As with any other sales manager, your job is to set sales targets for your team and support them in achieving those targets. Your support may extend to training your team or even taking on some of the sales responsibilities, especially when dealing with important clients. As this is a managerial position, your resume should show your ability to lead and manage a team successfully, as well as your years of sales experience. This resume shows both effectively.
Tips to help you write your Territory Sales Manager resume in 2024
mention the industries you have worked in..
Your sales approach in the education sector will be very different from your approach in the financial sector. So include the industry of your previous employers, especially if you are applying for a job in those sectors. It will be beneficial for recruiters to know that you already have a grasp of that industry’s landscape and know what sales strategy is effective in that sector.
Show growth through promotions.
This is not an entry-level position, and as such recruiters will want to see a progression in your career up to this point. Showing promotions in your career indicates to recruiters that you are an exemplary employee and have had a successful career.
Skills you can include on your Territory Sales Manager resume
Template 15 of 19: catering sales manager resume example.
As the name suggests, a catering sales manager works to bring in sales for a catering business. They will develop a sales strategy, prospect for new clients, close deals, and maintain relationships that may lead to future business. This role requires a person with excellent interpersonal skills, great negotiation and persuasion skills, and a great sales background. Being knowledgeable about food (especially your company’s food) would also be greatly beneficial. Take a look at this impressive resume sample.
Tips to help you write your Catering Sales Manager resume in 2024
list related certification..
If you have certifications in the food industry, events industry, or any related field, be sure to list them in your resume. These certifications show recruiters what your strong suits are and show your dedication to the field. They are bound to give you a leg up on other applicants who do not have degrees.
Show a background in the catering industry.
If you have extensive sales experience in multiple fields, concentrate on the previous positions that are in the catering industry or in closely related industries. Industries like special events would be relevant.
Skills you can include on your Catering Sales Manager resume
Template 16 of 19: automotive sales manager resume example.
As the name suggests, this sales manager leads a team that sells vehicles. First and foremost you have to be very knowledgeable about the vehicles your company sells so being able to show a background in the automotive industry would be a huge benefit to your resume. You also need to be a strong salesperson with a sales background, and an experienced manager. Lastly, you need to have very strong customer service and interpersonal skills to ensure that your clients have an enjoyable experience in your showroom. Here is a successful resume sample.
Tips to help you write your Automotive Sales Manager resume in 2024
have an automotive focussed skills list..
Show recruiters that you are particularly skilled and knowledgeable on automotives by focusing your skills section on automotive-related skills. This applicant’s technical skills are all automotive-related.
Mention the size of the teams you have managed.
Give recruiters a feel of your management capabilities by listing how many sales associates you have managed in the past. Include actual numbers as this applicant has done. This applicant has managed a team of 49 sales associates in their most recent position.
Skills you can include on your Automotive Sales Manager resume
Template 17 of 19: assistant sales manager resume example.
These professionals act as the second in command for their sales manager associates and will commonly handle some of the sales manager’s tasks as needed. These tasks may include overseeing the work of sales associates, creating strategies, and evaluating the success of the strategies. You must have great interpersonal and communication skills, as well as a strong work ethic and helpful attitude. Here is a resume sample that would impress recruiters.
Tips to help you write your Assistant Sales Manager resume in 2024
list sales-related certifications..
Show recruiters your skill and knowledge level in sales by listing any sales-related certification you have. This applicant has 3 sales certifications which would make them very attractive to recruiters. Try and get the same.
Include management-related projects in your resume.
If you don't have a strong managerial background in terms of previous positions, feel free to include projects you have done where you played a managerial role or where you have learned managerial skills.
Skills you can include on your Assistant Sales Manager resume
Template 18 of 19: area sales manager resume example.
In this position, you will be in charge of the sales effort in a particular geographical area. You will develop sales strategies and work with your team of sales representatives to reach assigned sales targets. It will also be your job to constantly analyze the sales data in your area to ensure that the strategies developed are effective. Recruiters will be looking at your resume to see a background in sales and management so make sure your resume is crafted to let those two skills shine. Here is a great example of a strong resume.
Tips to help you write your Area Sales Manager resume in 2024
highlight sales and managerial certifications..
Sales and management are the backbones of this job. Being able to show certification in both gives recruiters confidence in your skills and shows dedication to your profession.
Highlight key achievements in your introduction section.
Let recruiters know from the beginning of your resume, just how successful you are in sales by including a quantifiable key success in your introduction section. It sets an impressive tone for the rest of your resume.
Skills you can include on your Area Sales Manager resume
Template 19 of 19: national sales manager resume example.
As the name suggests, national sales managers lead sales teams in a large region. It is your job to develop sales goals, handle sales budgets, recruit sales staff, and track sales progress, among other tasks. This is a senior position and as such your resume needs to show years of experience in both sales and management and a strong skills section to cater to both roles. Take a look at this recruiter-approved resume sample.
Tips to help you write your National Sales Manager resume in 2024
include a clear job title to get your past ats filters..
Most companies will filter the resumes received through ATS filters, so it’s important to include things like a clear job title. So if you are applying for this position, ensure you clearly write ‘National Sales Manager at the top of your resume. Writing ‘Sales Manager’ might not be enough to get you by.
Include experience with all levels of the sales cycle.
You need to be able to show recruiters that you are well-versed and well-experienced in all stages of the sales cycle. So show experience in sales analysis, negotiations, sales, customer retention, etc. You can show this in your experience and skills sections.
Skills you can include on your National Sales Manager resume
As a hiring manager who has recruited for sales manager roles at companies like Microsoft, Salesforce, and Oracle, I've seen countless resumes for this position. The best ones always stand out by showcasing the candidate's ability to lead and motivate a sales team, hit targets, and grow revenue. Here are some tips to make your sales manager resume stand out from the rest:
The most impactful way to showcase your success as a sales manager is by quantifying your achievements:
- Grew annual sales revenue from $5M to $12M in 3 years, a 140% increase
- Led a team of 15 sales reps to consistently exceed quarterly quotas by 20%+
- Landed 5 new enterprise clients with ACV over $500K each
Raw numbers speak volumes. They give the hiring manager a concrete sense of the scale and impact of what you've accomplished. Whenever possible, include hard data points like revenue dollars, growth percentages, team size, quotas exceeded, and major client wins.
Highlight your leadership and team building skills
Bad resumes say things like:
- Responsible for managing and leading the sales team
But this just describes the basic duties of any sales manager. To really impress, give specific examples of how you've led and motivated teams to success:
- Implemented a new sales training program that onboarded reps 25% faster
- Created a mentorship program that reduced turnover by 30%
- Built a culture of collaboration that improved team quota attainment from 60% to 95%
The best candidates don't just manage—they proactively find ways to make their teams more effective through training, culture building, and innovative leadership strategies. Highlight initiatives you've spearheaded that had a real impact.
Demonstrate cross-functional collaboration skills
As a sales manager, working effectively with other departments like marketing, product, and customer success is critical. Show how you've partnered with other teams to drive better results:
- Collaborated with marketing to revamp lead gen strategy, increasing qualified leads by 50%
- Partnered with product to beta test and provide feedback on new features, ensuring strong product-market fit at launch
- Worked with customer success to reduce churn by 25% through improved handoff and check-in processes
Quantify the results of your cross-team efforts wherever you can. Demonstrating that you can work well with other functions shows you're not just a great sales leader, but a strong leader and collaborator in general.
Tailor your resume to the specific role
Not all sales manager roles are the same. A resume that may be great for a SaaS sales manager position might not fit well for a retail sales manager job. Before you submit your resume, take time to customize it for the specific role you're applying for:
- Match your skills and experiences to the key qualifications listed in the job description
- Use industry-specific terminology and KPIs relevant to that sector (e.g. MRR for SaaS, same-store sales for retail)
- Highlight achievements most relevant to that company's business model and goals
Spending a little extra time to tailor your resume for each opportunity can make a big difference in showing the hiring manager you're the right fit for that particular sales manager position.
Show your career progression
Companies want to hire sales managers who have a track record of growth and increasing responsibility. Make your career progression clear:
Sales Manager, ABC Company (2018-Present) - Promoted to manage a 10-person sales team across North America region - Grew territory revenue 75% YoY by implementing new lead gen and sales processes Senior Sales Representative, ABC Company (2015-2018) - Exceeded annual quota by 30%+ each year - Mentored and trained 5 new sales hires
This progression from successful individual contributor to team leader with expanding scope of responsibility paints a clear picture of your growth and potential. Where you have been promoted, be sure to spell that out.
Include sales methodology and CRM expertise
Hiring managers want concrete evidence of how you'll run the sales process and tech stack. Include details like:
- Expertise in solution selling, Challenger sales, and account-based marketing methodologies
- Experience with Salesforce, Outreach, ZoomInfo, and other key sales tech tools
- Certified in Miller Heiman Strategic Selling and Spin Selling
If you have expertise in the specific sales methodologies or CRM and sales enablement tools they use, that can give you a real leg up. Even if not, showing your grasp of popular sales approaches and technologies demonstrates your industry acumen.
When piecing together your sales manager resume, your first step should be reviewing the job listing to determine what kind of sales manager they’re looking for. The specific position title is the first clue, but you can also get an idea from the language used. For example, if the listing references working with clients, be sure to include any accomplishments pertaining to customer satisfaction, increasing sales, or maintaining a customer base.
Use action verbs relevant to the position
No matter what type of sales manager position you’re applying for, you should aim to include action verbs that are best suited to the position. As an example, the first template we looked at was spot on with its emphasis on managing, developing, increasing, and engaging, all of which are strong verbs that paint a picture of overall capacity in the picture. If you’re applying for a retail sales manager position, on the other hand, recruiting, coaching, coordinating, and conducting all speak to experience with working with teams.
Use numerical data points, related to sales
All types of sales managers should focus on including numerical data points whenever possible. Doing so enables hiring managers to see that you aren’t all qualitative fluff, but that you have the ability to produce results within businesses (and can do so within their organization). It’s much stronger, for instance, to say that you’ve maintained an average increase of 30 percent growth in sales (as in the second resume we looked at) rather than stating that you’ve contributed to a steady increase in sales over three years.
Writing Your Sales Manager Resume: Section By Section
header, 1. emphasize your name and title.
Your name should be the most prominent element in your header, ideally in a larger font size than the rest of your contact details. Follow it with your current or most recent job title, such as:
- John Smith Senior Sales Manager
If you have a certification that's highly relevant to sales management roles, you can include it after your title. For example:
Jane Doe Sales Manager, Certified Sales Professional (CSP)
Avoid cluttering your header with multiple titles or certifications. Focus on the most relevant one that aligns with the job you're targeting.
2. Include key contact details
After your name and title, provide your primary contact details separated by a divider like a pipe (|) or bullet (•). Essential details to include are:
- Phone number
- Professional email address
- Location (City, State)
- LinkedIn URL
Avoid unprofessional email addresses like [email protected] . Stick to a variation of your name, such as:
For your location, including your full mailing address is unnecessary. Most sales manager roles are on-site, so recruiters mainly want to see you're local. If you're applying to a remote role, just put your city and state.
3. Streamline your header layout
How you format your header matters too. Keep it clean, readable, and easy to skim. Some best practices:
- Left-align all the text
- Put your name on its own line
- Use a professional, legible font like Arial or Calibri
- Avoid cramming in keywords, multiple titles, or logos
Here's an example of a cluttered, hard-to-read header:
- JOHN SMITH | Sales Manager / Business Development / Account Executive | 555-123-4567 | [email protected] | New York, NY | linkedin.com/in/johnsmith
Instead, aim for a streamlined header like:
John Smith Sales Manager 555-123-4567 • [email protected] • New York, NY • linkedin.com/in/johnsmith
Summary
A resume summary, also known as a professional summary or summary statement, is an optional section that highlights your most relevant qualifications for the sales manager position you're applying for. While it's not a mandatory part of your resume, it can be a valuable addition if you're looking to provide additional context or showcase experience that may not be immediately apparent from the rest of your application.
However, it's important to note that you should never use an objective statement in place of a summary. Objective statements are outdated and focus on what you want from the employer, rather than what you can bring to the table. Instead, use your summary to provide a concise overview of your skills, experience, and achievements that align with the requirements of the sales manager role.
To learn how to write an effective resume summary for your Sales Manager resume, or figure out if you need one, please read Sales Manager Resume Summary Examples , or Sales Manager Resume Objective Examples .
1. Tailor your summary to the specific sales manager role
When crafting your sales manager resume summary, it's crucial to tailor it to the specific role and company you're applying to. This means highlighting the skills, experience, and achievements that are most relevant to the position and the organization's goals.
For example, if the sales manager role emphasizes team leadership and mentoring, focus on your experience in:
- Building and leading high-performing sales teams
- Developing and implementing training programs
- Coaching and mentoring junior sales representatives
On the other hand, if the role prioritizes business development and strategic partnerships, showcase your successes in:
- Identifying and pursuing new business opportunities
- Negotiating and closing complex deals
- Building and maintaining relationships with key clients and partners
2. Quantify your achievements with metrics
To make your sales manager resume summary more impactful, quantify your achievements using specific metrics and data points. This helps illustrate the scope and significance of your contributions in a concrete, measurable way.
Sales manager with over 10 years of experience in leading teams and driving revenue growth. Proven track record of success in developing and implementing sales strategies.
While this summary touches on relevant experience and accomplishments, it lacks the specificity and impact that metrics can provide. Instead, consider a summary like this:
Results-driven sales manager with over 10 years of experience leading teams of up to 15 representatives. Achieved 25% year-over-year revenue growth and exceeded quota by an average of 20% for 8 consecutive quarters. Implemented a new sales training program that reduced ramp-up time by 30% and increased average deal size by 15%.
3. Highlight your industry expertise and technical skills
As a sales manager, it's important to demonstrate your industry expertise and technical skills in your resume summary. This helps show employers that you have the knowledge and capabilities needed to succeed in the role and drive results for their organization.
For example, if you're applying for a sales manager position in the software-as-a-service (SaaS) industry, you might highlight:
- Your experience selling and managing teams in the SaaS space
- Your familiarity with common SaaS sales methodologies and tools (e.g., MEDDIC, Salesforce)
- Your understanding of key SaaS metrics (e.g., MRR, churn rate, CAC)
Similarly, if you're targeting a sales manager role in the medical devices industry, you could showcase:
- Your knowledge of the medical device sales process and regulatory landscape
- Your experience navigating complex sales cycles and working with healthcare professionals
- Your technical understanding of the products you've sold and their clinical applications
Experience
Your work experience section is where you prove to employers that you have the right background for the job. It's one of the first places hiring managers look, so it needs to showcase your most relevant accomplishments and key skills.
In this section, we'll walk through how to write a work experience section for a sales manager resume that grabs attention and lands interviews.
1. Focus on your impact and results
Many resumes simply list out responsibilities, which doesn't tell employers much. Instead, focus on the impact you made and results you achieved in each role:
- Responsible for managing a sales team of 5 reps
- Handled sales training and onboarding of new team members
Hiring managers want to see specific accomplishments with numbers like:
- Led a team of 5 sales reps to consistently exceed quota by 20%+ each quarter
- Developed and implemented new sales training program that reduced ramp time by 30%
Use strong action verbs relevant to sales, like "drove", "generated", "exceeded", and "closed". Metrics are key - use exact percentages, dollar amounts, and other KPIs wherever possible.
Not sure if your resume highlights your impact effectively? Try out the free Score My Resume tool to get instant feedback on over 30 key criteria hiring managers look for, including use of action verbs and metrics.
2. Tailor your bullets to the job
Read through the job description carefully and make sure your work experience highlights the key skills they're looking for. For a sales manager role, this often includes things like:
- Team leadership and coaching
- Developing sales strategies and processes
- Driving revenue growth and hitting targets
- Building client relationships
- Forecasting and reporting on KPIs
Tweak your bullets to emphasize these areas. For example:
- Coached and mentored team of 8 account executives, resulting in team quota attainment of 115%
- Built new sales playbook and processes, increasing sales velocity by 20%
- Grew revenue from $5M to $8M in the Southeast territory through strategic account planning
To quickly check if you're highlighting the right skills on your resume, try running it through the Targeted Resume tool. It will scan your resume against a job description and point out any key skills you may be missing.
3. Highlight promotions and career growth
Showing progression and promotions in your work history is a great way to stand out, especially for a sales manager role. It demonstrates your ability to succeed and take on more responsibility.
Be sure to clearly call out any promotions in your work experience section:
SaaS Company Senior Account Executive (2019-2022) Account Executive (2017-2019) • Promoted to Senior AE in 2019 to mentor team of 5 AEs and guide sales strategy • Increased annual contract value of deals by 40% on average through value-based selling • Landed 3 of the company's largest enterprise deals to date ($500K+ ACV each)
If you don't have a promotion to highlight, you can still show growth and progression by listing key accomplishments and metrics that increased over time in each role.
Recruiters often quickly scan your resume looking at job titles first, so be sure to bold your titles and make promotions stand out visually.
4. Provide context around your work
Hiring managers may not be familiar with the specifics of every company you worked at. Provide a bit of helpful context so they can better understand your experience and accomplishments.
You can add a short blurb under the company name with key details like:
- Industry/vertical and product
- Company size and stage
- Target market and customers
- Sales model (inside sales vs field sales, inbound vs outbound, etc.)
Enterprise AI Startup Series B startup selling ML platform to Fortune 500 (50 employees, $20M ARR)
Just keep it concise - 1-2 lines max. This helps frame your experience, especially if you're coming from a lesser-known company or a different industry.
This additional context is especially helpful if you're looking to transition between industries. You can highlight transferable skills and experience that may not be immediately obvious.
Education
Your education section shows hiring managers that you have the necessary knowledge and training for the sales manager role. It also gives them a sense of your background and expertise. Here are some tips to help you craft an effective education section on your sales manager resume.
1. List your degrees in reverse chronological order
Start with your most recent or highest degree first, then work backward. For each degree, include:
- Name of the degree (e.g., Bachelor of Science in Business Administration)
- Name of the university or college
- Location of the school (city and state)
- Graduation year
Here's an example:
Bachelor of Science in Marketing University of California, Los Angeles (UCLA) Los Angeles, CA 2018
2. Highlight relevant coursework and academic achievements
If you're a recent graduate or your coursework is highly relevant to the sales manager role, consider listing a few key courses or projects under your degree. This can help demonstrate your knowledge and skills. For example:
Bachelor of Business Administration in Marketing University of Texas at Austin Austin, TX 2020 Relevant Coursework: - Sales Management - Consumer Behavior - Digital Marketing Strategies - Marketing Analytics
Additionally, if you earned any notable academic achievements, such as graduating with honors or receiving scholarships, include those as well.
3. Keep it concise if you have extensive work experience
If you're a seasoned professional with years of sales experience, your education section should be brief. Hiring managers will be more interested in your work history and accomplishments. In this case, simply list your degrees without additional details:
- MBA, Harvard Business School
- B.A. in Communication, University of Michigan
Avoid listing outdated or irrelevant information like this:
Master of Business Administration Harvard Business School Cambridge, MA 1995-1997 Courses: - Introduction to Accounting - Business Ethics - Organizational Behavior
Remember, the goal is to provide a snapshot of your educational background, not a comprehensive list of everything you've ever studied.
4. Include relevant certifications and training programs
In addition to your formal education, include any relevant certifications or training programs you've completed. These can help demonstrate your expertise and commitment to professional development. For example:
- Certified Sales Professional (CSP), National Association of Sales Professionals
- Salesforce Certified Administrator
- Dale Carnegie Sales Training
However, avoid listing generic or irrelevant certifications like this:
- First Aid and CPR Certification
- Microsoft Office Specialist
Focus on certifications and programs that are specific to sales, marketing, or leadership.
Action Verbs For Sales Manager Resumes
To get an idea of what action verbs you should be using in general as a sales manager, you can refer to the list on the left. These action verbs have been gleaned from sales manager resumes, and will enable your resume to make an impression on hiring managers while also making it past automatic screening tools. As noted above, you should tailor your action verbs to specific positions based on your experience.
For more related action verbs, visit Sales Action Verbs .
For a full list of effective resume action verbs, visit Resume Action Verbs .
Action Verbs for Sales Manager Resumes
Skills for sales manager resumes.
While it’s true that sales managers can work in a variety of industries, hiring managers are looking for general skills in their applicants. On the left, we’ve listed the most common skills for sales managers to include on their resumes. You should aim to include the relevant sales managers skills that you have for each of the sales-related positions that you’ve held. If you’re applying for a position with a specific job title (such as regional sales manager or hotel sales manager), use our templates above to help you determine what skills are best to include. Your skills can be listed in a summary at the start of your resume, in a skills bank on the side or bottom of your resume, and in your list of accomplishments at sales-related positions.
- Sales Management
- Account Management
- Key Account Development
- Sales Operations
- Marketing Strategy
- Sales Presentations
- Business-to-Business (B2B)
- Trade Shows
- Business Development
- Merchandising
- Forecasting
- Sales Process
- Product Development
- Consumer Products
- Pricing Strategy
- Direct Sales
- Contract Negotiation
- Business Planning
- Business Strategy
- Customer Service
- Strategic Planning
- Project Management
- New Business Development
How To Write Your Skills Section On a Sales Manager Resumes
You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:
Skills Word Cloud For Sales Manager Resumes
This word cloud highlights the important keywords that appear on Sales Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.
How to use these skills?
Resume bullet points from sales manager resumes.
You should use bullet points to describe your achievements in your Sales Manager resume. Here are sample bullet points to help you get started:
Led the firm's sales and business operations in South Africa, responsible for $45MM annual sales and capability building of 200+ sales personnel
Scripted and tested phone sales process; increased customers by 30% in 6 months
Generated 50+ project requests through cold call sales and systematic email outreach; completed due diligence to qualify leads based on credit, industry and location
Managed a portfolio of 5 customers, generating new business revenue totaling $10M / year
Determined sales effectiveness strategy for a ERP software supplier to increase sales by $10M over three years
For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .
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- Explore Alternative and Similar Careers
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We do not recommend adding a street address to your resume, as an email address and phone number are generally considered sufficient contact information. You may choose to add a state or city if you wish.
How many bullets should you have on a resume?
Each employment history entry should contain 4-5 bullet points. We recommend a minimum of three entries on each resume for a total of at least 12-15 bullet points.
Do employers like resume templates?
Employers want to see resumes that are easy-to-read and quickly convey the information they are looking for. While resume templates are a useful tool for creating a professional application, recruiters will not favor copy-paste resumes that have not been customized for the job description.
How do I write a resume summary?
A great resume summary will contain a combination of positive adjectives describing your character, your most impressive accomplishments, and any qualifications or experience required for the role.
How do I list skills on a resume?
The skills section of your resume is generally formatted as a bullet point list containing both technical and job-specific skills ( hard skills ) and personality traits or character qualities ( soft skills ). Make sure to refer to the job description before listing skills on your resume to determine what the employer prioritizes in the role.
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Resumes and CVs
Explore our Resume Guide:
- Tips for creating or improving your resume
- Tailor your resume to be a perfect fit for a particular opportunity
- Use our checklist to ensure your resume includes all relevant information
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CV vs. resume — what's the difference?
Both a resume and CV (curriculum vitae) are documents that outline your education, experience and skills. However, they differ in their purpose and layout.
- When applying to a job in the U.S., a resume is almost always the preferred document.
- In many other countries, a resume is known as a CV. However, the term CV refers to a different document in the U.S.
- In the U.S., CVs are most commonly used in academic environments, such as when applying to graduate school, jobs in academia or research positions.
- CVs are more detailed than resumes and may be many pages long, while resumes are concise, usually only 1-2 pages in length.
- CVs include more details on academic accomplishments including research, publications and teaching, while resumes focus on work experiences, education and skills.
What should I include in a CV?
*Note - for details about what to include in a resume, see our Vandal Resume Guide (PDF) .
Possible categories to include in your CV:
- Education and training
- Research experiences
- Teaching experiences
- Work experiences and internships
- Projects, works, exhibitions and performances
- Certificates, licenses and credentials
- Publications (authored or contributed to)
- Conferences and workshops (attended or presented)
- Fellowships, grants or other funding
- Advising/mentoring
- Skills such as languages, technical, computer
- Service, volunteerism and leadership
- Areas of knowledge, expertise or research interest
- Awards and accomplishments
- Affiliations or memberships
CV Example (PDF)
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A Restaurant Manager resume summary should be a concise overview of your professional experience and qualifications. It should underline your key attainments, duties, and skills. Restaurant Manager Resume Summary Example: Skilled Restaurant Manager boasting over 10 years of experience in the hospitality industry.
Restaurant Manager Resume Examples & Samples. Manage the day-to-day activities and assignments of food and beverage staff, ensure proper coverage, develop and communicate departmental strategies and goals, and assign/prioritize work. Communicate and enforce policies and procedures with all staff.
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CVs are more detailed than resumes and may be many pages long, while resumes are concise, usually only 1-2 pages in length. CVs include more details on academic accomplishments including research, publications and teaching, while resumes focus on work experiences, education and skills.