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Resumes: What You Need to Know

The resume is an opportunity to market yourself to a prospective employer. It should be succinct, target an employer's needs, and distinguish you from your competitors. Before you get started, think about your strengths, weaknesses, personal preferences, and motivations. You should also consider the company's needs, who your competition might be, and your unique skill set. The best way to convince employers that you will add value is to show them that you've done it before.

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Our Alumni Resume Book connects you with organizations looking for talent. Visit 12twenty (our recruiting platform) and upload your resume to get started. You should complete your Profile in 12twenty by updating your Background tab which contains information about your career experience, skills, preferences and more. Ensuring your Background tab is complete and accurate will greatly improve your chance of being contacted by an organization. Looking to connect with fellow HBS alumni? Upload your resume to the Alumni Networking Resume Book to kick start those connections.

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Resumes: Sections, Templates & Examples

  • Contact details - Let others know who you are and how to get in touch with you. In addition to your name, you should list your mailing address, phone number, and email address. It is expected to be found at the top of the page. No need to include it on additional pages.
  • Professional history - Start with your most recent role and list in descending chronology. For each role, provide a sentence or two that describes the scope of your responsibility. Then in bullet format, provide accomplishment statements. To write an accomplishment statement, state the problem you encountered, the action you took and the result or impact of your actions. For example, "Led team in implementing a new general ledger package by providing expertise and encouragement, which contributed to a successful, on-time project completion."
  • Education - Spell out your degree so it will stand out better. It is not necessary to include your GPA or GMAT score. Do not list courses. Do list any leadership roles or study abroad experiences.
  • Summary/Profile - A great opportunity to tell the reader exactly what you want them to know. It should be 3-4 sentences in paragraph form following your contact information. Be careful not to load up on overused resume jargon and avoid listing previous jobs/education as it is redundant. Instead, focus on your branding statement, unique themes in your career path, and skills.
  • Key skills - Listing your skills is a great way for the reader to quickly evaluate your skill set. List skills that are relevant to your next position. For each skill, you will need a proof statement in the form of an accomplishment stated in the professional experience section. A good way to set up this section is in 2 or 3 columns with 3-4 skills in each column. The heading could be "Key Areas of Expertise" or "Core Competencies".
  • Personal/Interests - Only include if it helps tell your story.
  • Additional roles - If you participate in organizations outside of your professional employment, you may list these in a separate section. Headings are typically "Volunteer Leadership Roles" or "Community Service".
  • Licenses and Professional Certifications - If you possess a license or certification, these should be called out in a separate section.
  • Objective - No longer in style. Do not include in your resume.
  • References available upon request - No longer in style. Do not include in your resume.
  • Zip file of all resume templates (login required)

Chronological - This is the most commonly used layout. Recommended for a mostly consistent record of employment showing progression/growth from position to position. Not recommended for gaps in employment dates, those out of job market for some time, or changing careers.

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  • Sample 6: Financial Services Resume (login required)

Streamlined Chronological - This layout also shows progression from one job to the next, but does not include extra sections such as Summary/Profile or Areas of Expertise. Recommended for recent alumni.

  • Template: Streamlined Chronological (login required)

Chronological/Functional Hybrid Resume - In this layout, you can highlight your employment history in a straight chronological manner, but also make it immediately clear you have filled a variety of roles that use different but related skill sets. This is useful to provide a few accomplishments in the beginning to show a theme. Each role would also have specific accomplishment statements.

  • Template: Chronological/Functional Hybrid (login required)
  • Sample: Accomplishment Focus Resume (login required)

Cover Letter Writing

It is essential to send a cover letter with your resume to provide a recruiter with insight into your qualifications, experience, and motivation for seeking a position. The letter also conveys your personal communication style, tone, and professionalism. An effective employment letter should:

  • Be targeted and personalized
  • State why you are interested in the company
  • Explain how you can fill a need
  • Convey your enthusiasm about the opportunity
  • Suggest next steps for communication and action

Guidelines & Examples

Investigate your target company. What is the company's "breaking news?" What drives their business? What are their greatest challenges and opportunities? How can you contribute? eBaker can help with your research.

Outline your objectives using relevant information that attracts the attention of the reader.

  • Salutation Address the letter to a specific person. Capture the reader's attention and briefly introduce yourself. Mention the referral/company contact, if applicable. State the purpose of your letter.
  • Body Describe relevant information you discovered about the company. Discuss the position offered or the position you are looking for. Detail how your skills will benefit the company.
  • Closing Convey your enthusiasm. Anticipate response.

Pay close attention to sentence structure, spelling, and punctuation. Always print your letter to check for typographical errors. Have a friend, colleague, or family member review your letter whenever possible.

Cover letters are the place to briefly and directly address the gap in your career. For example, "I am returning to the workforce after a period of raising children." Then address your strengths, qualifications and goals. Emphasize your excitement and preparedness to re-enter the workforce now.

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Branding You

Resume writing tips  , creating visual impact.

A concise, visually appealing resume will make a stronger impression than a dense, text-laden document. Respect page margins and properly space the text. Learn to appreciate the value of "white space." Limit a resume to one or two pages but not one and ¼. Ensure content is balanced on both pages. A CV is typically longer because it includes additional sections such as publications and research.

Use Parallel Construction

Select a consistent order of information, format, and spacing. If one experience starts with a brief overview followed by bullet points, subsequent experiences should follow a similar form. Parallel construction—including the use of action verbs (pdf) (login required) to start all phrases—greatly enhances a resume's readability.

Always Proofread

Pay close attention to margin alignment, spelling, punctuation, and dates. Read your resume backward to check for typographical errors. (You will focus on individual words, rather than the meaning of the text.) Better yet, have a friend, colleague, or family member review your resume.

Use Action Verbs

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How to Write a Cover Letter

Article written by Amy Gallo for  Harvard Business Review

No one likes job hunting. Scouring through online job listings,  spiffing up your résumé ,  prepping for grueling interviews  — none of it is fun. For many, the most challenging part of the process is writing an effective cover letter. There’s so much conflicting advice out there, it’s hard to know where to start. Do you even need one, especially if you’re applying through an online system?

What the Experts Say

The answer is almost always yes. Sure, there will be times when you’re submitting an application online and you may not be able to include one, but whenever possible, send one, says Jodi Glickman, a communications expert and author of  Great on the Job . “It’s your best chance of getting the attention of the HR person or hiring manager and an important opportunity to distinguish yourself from everyone else.” And in a tight job market, setting yourself apart is critical, says John Lees, a UK-based career strategist and author of  Knockout CV . Still, as anyone who’s ever written a cover letter knows, it’s not easy to do well. Here are some tips to help.

Do your research first.

Before you start writing, find out more about the company and the specific job you want. Of course, you should carefully read the job description, but also peruse the company’s website, its executives’ Twitter feeds, and employee profiles on LinkedIn. This research will help you customize your cover letter, since you shouldn’t send a generic one. It’ll also help you decide on the right tone. “Think about the  culture of the organization  you’re applying to,” advises Glickman. “If it’s a creative agency, like a design shop, you might take more risks, but if it’s a more conservative organization, like a bank, you may hold back.”

If at all possible, reach out to the hiring manager or someone else you know at the company before writing your cover letter, advises Lees. You can send an email or a LinkedIn message “asking a smart question about the job.” That way you can start your letter by referencing the interaction. You might say, “Thanks for the helpful conversation last week” or “I recently spoke to so-and-so at your company.” Of course, it’s not always possible to contact someone — or you may not get a response. That’s OK. It’s still worth a try.

Focus it on the future.

While your résumé is meant to be a look back at your experience and where you’ve been, the cover letter should focus on the future and what you want to do, says Glickman. “It can be helpful to think of it as the bridge between the past and the future that explains what you hope to do next and why.” Because of the pandemic there is less of an expectation that you’ll be applying for a job that you’ve done before. “There are millions of people who are making career changes — voluntarily or involuntarily — and need to pivot and rethink how their skill set relates to a different role or industry,” says Glickman. You can use your cover letter to explain the shift you’re making, perhaps from hospitality to marketing, for example. Think of it as an opportunity to  sell your transferrable skills .

Open strong.

“People typically write themselves into the letter with ‘I’m applying for X job that I saw in Y place.’ That’s a waste,” says Lees. Instead,  lead with a strong opening sentence . “Start with the punch line — why this job is exciting to you and what you bring to the table,” says Glickman. For example, you might write, “I’m an environmental fundraising professional with more than 15 years of experience looking for an opportunity to apply my skills in new ways, and I’d love to bring my expertise and enthusiasm to your growing development team.” Then you can include a sentence or two about your background and your relevant experience, but don’t rehash your résumé.

Chances are the hiring manager or recruiter is reading a stack of these, so you want to catch their attention. But don’t try to be funny. “Humor can often fall flat or sound self-regarding,” says Lees. Stay away from common platitudes, too. “Say something direct and dynamic, such as ‘Let me draw your attention to two reasons why I’d be a great addition to your team.'”

If you have a personal connection with the company or someone who works there, also mention it in the first sentence or two. And always address your letter to someone directly. “With social media, it’s often possible to find the name of a hiring manager,” says Glickman.

Emphasize your personal value.

Hiring managers are looking for people who can help them solve problems. Drawing on the research you did earlier, show that you know what the company does and some of the challenges it faces. These don’t need to be specific but you might mention how the industry has been affected by the pandemic. For example, you might write, “A lot of health care companies are overwhelmed with the need to provide high-quality care while protecting the health and safety of their staff.” Then talk about how your experience has equipped you to meet those needs; perhaps explain how you solved a similar problem in the past or share a relevant accomplishment. You want to provide evidence of the things that set you apart.

Lees points out that there are two skills that are relevant to almost any job right now: adaptability and the ability to learn quickly. If you have brief examples that demonstrate these skills, include those. For example, if you supported your team in the shift to remote work, describe how you did that and what capabilities you drew on.

Convey enthusiasm.

 “When you don’t get hired, it’s usually not because of a lack of skills,” says Glickman. “It’s because people didn’t believe your story, that you wanted the job, or that you knew what you were getting into.” Hiring managers are going to go with the candidate who has made it seem like this is their dream job. So  make it clear why you want the position . “Enthusiasm conveys personality,” Lees adds. He suggests writing something like “I’d love to work for your company. Who wouldn’t? You’re the industry leader, setting standards that others only follow.” Don’t bother applying if you’re not excited about some aspect of the company or role.

Watch the tone.

At the same time, don’t go overboard with the flattery or say anything you don’t mean. Authenticity is crucial. “Even if you’ve been out of work for months, and would take any job at this point, you want to  avoid sounding desperate ,” says Lees. You don’t want your tone to undermine your message, so be professional and mature. A good rule of thumb is to put yourself in the shoes of the hiring manager and think about “the kind of language that the hiring manager would use with one of the company’s customers.” Of course, it can be hard to discern your own tone in writing, so you may need to ask someone to review a draft (which is always a good idea anyway — see advice below). Lees says that he often cuts outs “anything that sounds like desperation” when he’s reviewing letters for clients.

Keep it short.

Much of the advice out there says to keep it under a page. But both Glickman and Lees say even shorter is better. “Most cover letters I see are too long,” says Lees. “It should be brief enough that someone can read it at a glance.” You do have to cover a lot of ground — but you should do it succinctly. This is where asking a friend, former colleague, or mentor to review your letter can be helpful. Ask them to read through it and point out places where you can cut.

Get feedback.

In fact, it’s a great idea to share your cover letter with a few people, says Lees. Rather than sending it off and asking, “What do you think?” be specific about the kind of feedback you want. In particular, request two things. First, ask your friend if it’s clear what your main point is. What’s the story you’re telling? Are they able to summarize it? Second, ask them what’s wrong with the letter. “Other people are more attuned to desperation, overselling, over-modesty, and underselling,” says Lees, and they should be able to point out places where the tone is off.

When you can’t submit a cover letter.

Many companies now use online application systems that don’t allow for a cover letter. You may be able to figure out how to include one in the same document as your résumé, but that’s not a guarantee, especially because some systems only allow for data to be entered into specific boxes. In these cases, use the format you’re given to demonstrate your ability to do the job and your enthusiasm for the role. If possible, you may try to find someone to whom you can  send a brief follow-up email  highlighting a few key points about your application.

Principles to Remember

  • Have a strong opening statement that makes clear why you want the job and what you bring to the table.
  • Be succinct — a hiring manager should be able to read your letter at a glance.
  • Share an accomplishment that shows you can address the challenges the employer is facing.
  • Try to be funny — too often it falls flat.
  • Send a generic cover letter — customize each one for the specific job.
  • Go overboard with flattery — be professional and mature.

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Plan on working on your cover letter this weekend? While there are plenty of resources out there— including ours! —Amy Gallo of Harvard Business Review recently compiled a list of  tips for a great cover letters based on interviews with hiring managers and case studies . Both case studies are of nonprofits and include helpful advice for people looking to land a job in the sector. In one case study, a potential candidate wanted to work for the International Rescue Committee and applied for multiple positions. Here’s what she did to stand out:

"Sarah Vania, the organization’s regional HR director, says that Emily’s letters caught her attention, especially because they included several video links that showed the results of Emily’s advocacy and fundraising work at other organizations. Emily explains, “I had prior experience advocating for former child soldiers, human trafficking survivors, vulnerable women, and displaced persons. It’s one thing to make statements in a cover letter, like ‘I can make a pitch, I am a creative person, I am thoughtful,’ but showing these qualities seemed like a better way of convincing the recruiter that the statements were true.”

Read the rest of case study and Amy’s tips on Harvard Business Review .

Amy’s advice and the insights from hiring managers confirm what we know about  nonprofit hiring managers  from our recent annual survey: genuine interest in the mission and hands-on experience (whether it be through a job, internship, or volunteer opportunity) are key to making a powerful first impression.

Did you enjoy this post? There's plenty more where this came from! Subscribe here for updates.

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Types of cover letters: a complete guide

A cover letter introduces you to potential employers, highlighting your suitability for the role. Getting it right can make a strong first impression, differentiate you from other candidates, and increase your chances of securing an interview.

Taralika Singh

Taralika crafts compelling narratives that illuminate modern hiring practices and HR technology trends.

cover letter examples

A cover letter accompanies a candidate’s resume when applying for a job. It is a personal introduction to the hiring manager, highlighting relevant skills, experiences, and reasons for applying.

Unlike a resume, which provides a structured overview of the career history, a cover letter offers a narrative that can showcase a candidate’s personality and passion for the role. 

74% of recruitment decision-makers prefer to receive job applications that include cover letters apart from CVs. According to their findings, good cover letter examples are highly valued by employers, with many considering them crucial for explaining career objectives, motivations, and employment gaps.

Even if a cover letter is optional, over 75% of recruiters tend to give preference to candidates who attach a cover letter in the correct format along with their resume.

Types of cover letters

Before writing a cover letter, it is vital to go through the various types of cover letters accepted by different organizations, each catering to a different role or purpose: – 

  • Application cover letter

The application cover letter responds to a specific job posting. It should be a basic cover letter tailored to the job description, highlighting how the candidate’s qualifications match the requirements. Using this letter can expand on the achievements listed in the resume and explain the person’s motivation for applying. 

  • Prospecting cover letter

Also known as a cold-contact letter, a prospecting cover letter is used when you want to inquire about potential job openings at a company. This type of letter demonstrates a proactive approach and interest in the organization, even if there are no current vacancies. 

  • Networking cover letter 

A networking cover letter is sent to contacts within the professional network to ask for job search advice or referrals. It’s a great way to leverage connections and uncover hidden job opportunities. The letter should mention the mutual contact and explain the candidate’s job search goals.

  • Career change cover letter

If an individual is transitioning into a new career, a career change cover letter is perfect for them! It is a short cover letter highlighting examples from experiences in the current role and how they make a suitable candidate for the new role. This letter should also explain the reasons for the career shift and highlight any transferable skills.

  • Referral cover letter

When someone within an organization refers a colleague for a position, it is generally in the form of a referral cover letter. Mentioning the referrer in your letter can immediately capture the hiring manager’s attention and add credibility to your application. 

  • No experience cover letter 

A no experience cover letter is for those who lack direct work experience in the job they are applying for. An ideal no experience cover letter will contain examples emphasizing the candidate’s enthusiasm, willingness to learn, and any relevant skills or coursework that can compensate for the lack of professional experience.

Cover letter examples 

Checking out a few good cover letter examples is a great way to get a head start towards crafting the perfect cover letter. 

Also read: Top 3 Cover Letter Template Samples .

The cover letter examples for a job provide a clear understanding of how to format and phrase cover letters for different scenarios.

Tips for writing a good cover letter

According to the Business and Professional Communication Quarterly , 56% of employers prefer cover letters with job applications. Here are some useful tips on how to type a cover letter that will help you stand out amongst others:

Customize each letter

Statutory warning – generic cover letters are easily spotted and often disregarded! Tailor the cover letter to the specific job and company. While it may be cool to generate cover letter formats through an AI tool, it is crucial to personalize and write the main content of the cover letter. 

Use a professional format

Follow a standard cover letter format with your contact information, the employer’s contact details, a salutation, body paragraphs, and a closing. 

Be concise and focused

Keep your letter to one page and avoid unnecessary details. Stick to relevant points that highlight your suitability for the job. Workable has a list of short cover letter examples that you can check out here . 

Showcase your achievements

Unlike a resume, a cover letter has examples from a person’s real life, showcasing key abilities and accomplishments and how they’re suitable for the job. 

Also read : Rise above the crowds: how to stand out in a crowded market

Include a strong introduction

Your cover letter introduction should grab the reader’s attention and make them want to learn more about you. 

Proofread thoroughly

Ensure no grammatical or spelling errors. A clean error-free letter shows your attention to detail and professionalism.

A well-written cover letter can significantly boost a candidate’s chances of landing a job interview. 

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How to Write a Résumé That Stands Out

harvard business review cover letter template

Share accomplishments, not responsibilities.

It can be hard to know how to make your resume stand out. Start by accepting that it’s going to take some time and effort. Don’t try to sit down and knock it out in an hour – you’re carefully crafting a marketing document. Open strong with a summary of your expertise. Use an accomplishments section after the opener to link your experience to the job requirements. You don’t want to waste space upfront on irrelevant job experience. It’s okay to be selective about what employment, achievements, and skills you include; after all, you should tailor your resume for each position. Give concrete examples of your expertise, quantifying your accomplishments with numbers where you can. Seek input from a mentor or friend who can review it and give you feedback. Lastly, create a personable LinkedIn profile to complement your resume.

The resume: there are so many conflicting recommendations out there. Should you keep it to one page? Do you put a summary up top? Do you include personal interests and volunteer gigs? And how do you make it stand out, especially when you know the hiring manager is receiving tons of applications? This may be your best chance to make a good first impression, so you’ve got to get it right.

  • Amy Gallo is a contributing editor at Harvard Business Review, cohost of the Women at Work podcast , and the author of two books: Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict . She writes and speaks about workplace dynamics. Watch her TEDx talk on conflict and follow her on LinkedIn . amyegallo

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Harvard Griffin GSAS Master’s Resume & Cover Letter Guide

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A resume is a brief, informative summary of your abilities, education, and experience. It should highlight your strongest assets and skills, and differentiate you from other candidates seeking similar positions.

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  1. How to Write a Cover Letter That Sounds Like You (and Gets Noticed)

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  3. The Best Cover Letter I Ever Received

    The Best Cover Letter I Ever Received. In my last post I talked about how to make your résumé more likely to catch the attention of a hiring manager. As a follow up, I'd like to discuss cover ...

  4. Here's an example of the perfect cover letter, according to Harvard

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  6. Resumes & Cover Letters

    It is essential to send a cover letter with your resume to provide a recruiter with insight into your qualifications, experience, and motivation for seeking a position. The letter also conveys your personal communication style, tone, and professionalism. An effective employment letter should:

  7. PDF CVs and Cover Letters

    GSAS: CVs and Cover Letters Harvard University • Harvard College and Graduate School of Arts and Sciences 54 Dunster Street • Cambridge, MA 02138 Telephone: (617) 495-2595 • www.ocs.fas.harvard.edu

  8. How to Write a Cover Letter

    How to Write a Cover Letter. By: Amy Gallo. Advice for tackling one of the toughest parts of the job-hunting process. Length: 2450 word count. Publication Date: Feb 4, 2014. Discipline: General Management. Product #: H00NTV-PDF-ENG.

  9. The Best Cover Letter I Ever Received

    Business communication Cover letters Hiring and recruitment. Source: Harvard Business Review Digital Article. Product #: H003C0-PDF-ENG. Length: 537 word count. In my last post I talked about how to make your résumé more likely to catch the attention of a hiring manager. As a follow up, I'd like to discuss cov.

  10. Harvard College Resumes & Cover Letter Guide

    Harvard College Resume Example (Tech) Harvard College Bullet Point Resume Template. Harvard College Resume Example (Engineering) Harvard College Paragraph Resume Template. Harvard Griffin GSAS PhD Resume & Cover Letter Guide. Harvard Griffin GSAS Master's Resume & Cover Letter Guide. Harvard Griffin GSAS Guide to Building Professional ...

  11. Career Navigator Guide

    Make your application unforgettable with a compelling cover letter. This guide shows you how to write personalized, persuasive cover letters that highlight your strengths, align with the job requirements, and make a powerful case for why you're the perfect fit. Read the full Guide here.

  12. Cover letters

    Here's my basic philosophy on them: don't bother. That's because the cover letters I see usually fall into one of three categories: The […] June 15, 2009. Land the job of your dreams. You ...

  13. How to Write a Cover Letter

    Article written by Amy Gallo for Harvard Business Review No one likes job hunting. Scouring through online job listings, spiffing up your résumé, prepping for grueling interviews — none of it is fun. For many, the most challenging part of the process is writing an effective cover letter. There's so much conflicting advice out there, it's hard to know where to start. Do you even need ...

  14. PDF Cover Letter Writing Guide

    A cover letter should reflect your personality, convey enthusiasm, and showcase your writing ability, however, it should not deviate widely from conventional business formats.

  15. Create a Resume/CV or Cover Letter

    Create a Resume/CV or Cover Letter. A resume is a brief, informative document summarizing your abilities, education, and experience. It should highlight your strongest assets and differentiate you from other candidates. Used most frequently in academic settings, a CV (curriculum vitae) is also a summary of your experience and abilities, but a ...

  16. Nonprofit Cover Letter Advice from Harvard Business Review

    Plan on working on your cover letter this weekend? While there are plenty of resources out there— including ours! —Amy Gallo of Harvard Business Review recently compiled a list of tips for a great cover letters based on interviews with hiring managers and case studies. Both case studies are of nonprofits and include helpful advice for people looking to land a job in the sector. In one case ...

  17. Cover Letter

    Cover Letter Template (PDF) General tips and formatting suggestions to create a strong cover letter.

  18. Writing the Perfect Cover Letter

    Sometimes a well-written cover letter can make the difference between getting an interview and having your resume end up in the circular file. Here are ten rules of thumb for creating strong cover letters, as well as advice on choosing a letter structure that's appropriate for your type of job search.

  19. Types of cover letters: a complete guide

    Checking out a few good cover letter examples is a great way to get a head start towards crafting the perfect cover letter. Also read: Top 3 Cover Letter Template Samples. The cover letter examples for a job provide a clear understanding of how to format and phrase cover letters for different scenarios. Tips for writing a good cover letter

  20. How to Write a Resume That Stands Out

    How to Write a Resume That Stands Out. It takes hiring managers less than 10 seconds to decide if you're qualified. Accelerate your career with Harvard ManageMentor®. HBR Learning's online ...

  21. YSK Harvard has an online resource PDF for Resumes and Cover Letters

    Why YSK: Resumes and Cover Letters are vital to helping you navigate a career or advance, yet they are often poorly made or written. So, if you ever find yourself struggling to come up with a Resume, Cover letter, or want to update your current for a new job/position, Harvard gives well thought-out advice and examples for each.

  22. How to Write a Résumé That Stands Out

    How to Write a Résumé That Stands Out. Summary. It can be hard to know how to make your resume stand out. Start by accepting that it's going to take some time and effort. Don't try to sit ...

  23. Harvard Resume PDF : r/resumes

    Harvard alumni really love letting people know they went to Harvard. If they pronounce it funny, and English is their first language I immediately write them off; and try to do business with their parent/relative who got them in to Harvard.

  24. Harvard Griffin GSAS Master's Resume & Cover Letter Guide

    A resume is a brief, informative summary of your abilities, education, and experience. It should highlight your strongest assets and skills, and differentiate you from other candidates seeking simi…