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31 Best Wordless Videos to Teach Problem Solving

Wordless videos are a fun and entertaining way to get your students learning and talking. Using wordless videos to teach problem-solving is a great way to keep your students stay engaged all while working on their goals.

Who Could Benefit From Wordless Videos?

Students who struggle to solve social problems can benefit from first practicing problem-solving someone else’s problems in a wordless animation, for example, prior to having to solve the social problems in their own lives. It’s easier to identify problems in someone else’s life than it is in your own life.

wordless-videos

Ways in Which to Use Voiceless Videos

  • Answering wh-questions: Have your students watch the animated short film and then ask them wh-questions.
  • Retell a story/sequencing: After watching the films have your students retell or sequence the short film.
  • Solving hypothetical problems: Use the following wordless videos to teach problem-solving. Stop the video throughout and have your students identify the problem and a possible solution to the problem. Then you can move on to practice solving problems in real life .
  • Predictions/inferences: Stop the video throughout and have your students make predictions and inferences about what might happen next in the film.

Don’t Forget to Grab your Freebie!

Be sure to grab the freebie that goes along with this bundle of wordless videos. The freebie comes with:

  • Problem-solving
  • A set of wh-questions
  • Story retell with predictions

There are 31 sets of the following worksheets.

videos that teach problem solving

Before you begin…

  • I have watched all of these short animations to make sure they are appropriate. However, please preview the entire video prior to showing your students as you know best what is appropriate for your level of comfort and for your individual students.
  • Almost all of these videos show ads prior to the start of the animation short. I suggest cueing up the video prior to showing the video to your students as some ads may not be appropriate.

31 Wordless Videos to Teach Problem Solving

1. t he small shoemaker: 5:32 minutes.

This short is about Mr. Botte’s shoemaker’s shop, and the passionate and skillful shoemaker’s daily life is about to be disturbed as another shoemaker creates a street vendor stall just in front of Mr. Botte’s store!

2. The Sweet Cocoon: 5:57 minutes

End video by 4:55. Please preview the end of this video prior to showing it to your students. I have decided to end this video by 4:55 minutes to avoid the sad ending for some of my students.

This animation is about two insects that decide to help a struggling caterpillar in her metamorphosis process!

3. The Wishgranter: 4:48 minutes

This short film is about a world where wishes are granted by mythical beings that live under fountains. The wish granter is forced to go above ground in order to grant a wish of love.

4. Dustin: 7:45 minutes

This super cute animation is about a pug learning to have a new roommate of an automatic cleaning robot.

5. Rollin’ Safari: 2:01 minutes

Enjoy this fun short film about what the world would be like if animals were round.

6. Piper: 3:20 minutes

Watch a hungry sandpiper hatchling as she ventures from her nest for the first time to dig for food by the shoreline. However, the only problem is that the food is buried under the sand where scary waves roll up onto the shore.

7. Hola Llamingo: 3:52 minutes

Enjoy this film about the beautiful, fleeting friendship between a boy and his pinata which comes to life.

8. Soar: 6:14 minutes

This short film called Soar is about a young girl who must help a tiny boy pilot fly home before it’s too late.

9. Brush A Fox Tale: 3:37 minutes

A young fox who enjoys painting has a crush on his neighbor. When he tries to hide it his other paintings come to life to try to convince him otherwise.

10. Fishing with Sam: 5:53 minutes

A pesky little penguin keeps stealing all the fish from a bear, a seal, and two other penguins, but they disguise a plan to take care of that pesky little penguin.

11. The Box: 7:01 minutes

This animation is about an old man who finds a mouse in his house. He ends up taming the mouse he first wanted to get rid of.

12. Coin Operated: 5:14 minutes

Watch this short film about the life of a young man that spans over 70 years in the life of one naive explorer.

13. Partly Cloudy: 5:49 minutes

Enjoy this super cute film. Everyone knows that it is a stork that delivers babies, but where do the storks get the babies from? The answer comes from the clouds, where cloud people sculpt babies from clouds and bring them to life.

14. Lifted: 5:03 minutes

A cute animation about a young alien who is in training to capture a human but gets overwhelmed with all the switches.

15. Ormie The Pig: 3:52 minutes

This fun short is about a pig named Ormie. Ormie wants a cookie. But they are out of reach…or are they? See Ormie’s attempts to gain the warm sweet taste that is his obsession.

16. Embarked: 4:24 minutes

Watch this super cute short about a treehouse who follows his family even after the young boy moves away.

17. SpellBound: 3:06 minutes

A young girl who is jealous of her sister must save her after writing negative thoughts that unexpectedly transform into monsters.

18. The Birds: 3:25 minutes

An animated short about a group of small birds that make fun of a larger funny-looking bird, but when they try and get rid of the larger funny-looking bird their plan backfires and the large bird is soon laughing at his bullies.

19. A Fox and A Mouse: 6:23 minutes

Enjoy this sweet animation as a lonely fox hunts a mouse – and their relationship evolves as two owls begin to get in the middle of the fox’s hunt!

20. Pigeon Impossible: 6:15 minutes

A newbie secret agent is faced with a problem seldom covered in basic training: what to do when a pigeon gets trapped inside your multi-million dollar, government-issued nuclear briefcase.

21. The Children’s Tree: 1:58 minutes

This short film is about an imaginative little girl, a good-hearted old tree, and a helpful butterfly.

22. Hey Deer: 6:15 minutes

This fun short film is about an adorable, cocoa-drinking deer who is eager to tidy and shovel show in front of his house every day. However, there is a suspicious earthquake every night which causes the mess day by day. Between two cups of cocoa, the amazing truth reveals itself which changes the deer’s life forever…

23. Catch It: 5:25 minutes

A group of meerkats takes care of their beloved and unique fruit but a twist happens when a vulture comes and disturbs their peace of mind.

24. Mouse for Sale: 4:16 minutes

This short is about a lonely mouse in a pet shop, craving to be bought by someone. But he’s got one big problem: his huge ears. The kids entering the store keep laughing at him. Will Snickers find the buddy he so desires, someone who will take him for who he is?

25. One Man Band: 4:02 minutes

Watch this super cute short about a young peasant girl with one coin left when she encounters two competing street performers who’d prefer the coin find its way into their tip jars. The little girl is caught in the middle as a musical duel ensues between the one-man-bands.

26. Dust Buddies: 4:05 minutes

A story about the friendship between two dust bunnies who live peacefully under a couch. When an evil maid comes to clean the house and sucks Fuzz into her vacuum, Lint must overcome his fears and set out to rescue his friend.

27. The Stubborn Donkey: 4:25 minutes

The short film is all about a stubborn donkey who is difficult to move but a bit of greek music just could do the trick.

28. The Egyptian Pyramids: 3:36 minutes

This cute animation is about an archaeologist who is about to discover the secret of the Egyptian Pyramids.

29. Minuscule: 5:09 minutes

The short film revolves around the day-to-day existence of slugs and how a caterpillar tries to blend into the family.

30. Jinky Jenkins and Lucky Lou: 3:52 minutes

When the misfortunate Jenkins and the Lucky Lou run into each other one morning, they find a thrilling and fulfilling change of pace as they hurtle down the hills of San Francisco in an ice cream cart.

31. Can I Stay: 3:48 minutes

This sweet short animation is about an apprehensive homeless girl who must traverse a dangerous, wintry city in order to escape her adorable pursuers.

Get me my Problem Solving Wordless Videos Freebie!

Problem Solving Restorative Justice Graphic Visual :

Use this Flip Book Graphic Visual to help your students solve their conflicts with others and to make things right.

identify-problem

  • 1. Identify the Problem: Fill out the scenario by writing down what happened and drawing what happened.
  • 2. Have your Student Identify their Feelings: Draw their emotions and write down their thoughts in the thought bubble.
  • 3. Have the other Student Involved Identify their Feelings: Draw the other person’s emotions and write down the other person’s thoughts in the thought bubble.
  • 4. Make Things Right: Identify how to make things better.
  • 5. My Notes: Fill in any additional information you might find helpful to know or remember.

Get your students talking and problem-solving using these super cute wordless animation videos to teach them problem-solving skills. Also, you can use these short videos to teach story retell, sequencing, answering wh-questions, or inferences/predictions. Are your students ready to start solving real-life problems? Be sure to grab the 71+ problem-solving scenarios freebie to get additional problem-solving practice!

Tuesday 7th of February 2023

I have used this resource numerous times. This is amazing! I appreciate you taking the time to create this and for making it free. My students love them. you visuals and graphics are on point. Will you be making more. I would pay for it as I find it worth it and very useful. Some of the other Wordless Video I have seen that I like include: The Present, Snack Attack, Carrot Crazy, and The Bridge. There are others...Please let us know! Thanks again!

Melissa Berg

Wednesday 8th of February 2023

Hi Judith, Thanks so much for reaching out! I'm happy to know you like this resource. I currently don't have another set in the works, but since it is a fan favorite I can definitely add it to my list of ideas for the future. Thanks for the suggestion and additional videos to look into. All my best, Melissa

Monday 7th of November 2022

This is great for my high-functioning autism students!

The Best Handout for Phonological Processing Disorder Therapy - Speech Therapy Store

Monday 11th of May 2020

[…] 31 BEST WORDLESS VIDEOS TO TEACH PROBLEM SOLVING […]

430+ Free Multisyllabic Words List Activity Bundle - Speech Therapy Store

Saturday 2nd of May 2020

108 Free Speech Therapy Wh Questions Printable - Speech Therapy Store

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Speech is Beautiful

10 Wordless Videos for Speech Therapy that Teach Inferencing

Speech Therapy

videos that teach problem solving

For everyone who has already watched all the videos in my other posts, I wanted to make a new compilation. These new videos are for you to share with students! Specifically, I believe these videos would be great for inferencing. The first five videos are for all ages, but the second five videos are for older students because the themes are more serious.

Previous Popular Wordless Videos for Speech Therapy:

  • 10 Wordless Videos that Teach Problem Solving
  • 10 Absurd Wordless Videos that Teach Describing

How to Use Wordless Videos

If you are new to wordless videos, you might not realize all the things that you can do with them. In fact, I think these are some of the most useful types of videos you can use with students with communication. Here’s how I use wordless videos:

  • Make sure you preview the content of every video to be sure it is right for your students.
  • Please mute and preview all ads prior to showing students
  • Display video to students, stopping to ask WH-questions
  • Ask more questions and hit pause as needed.
  • Ask students what actions they see (walking, jumping, playing, etc)
  • Ask students if they have a prediction about how the story will end
  • Make sure to stop for comprehension checks.
  • End video and ask students “What happened?”
  • Ask students to retell the story (sequencing).
  • Replay video and have students narrate the story

IEP Skills Targeted by Wordless Videos

Students with IEPs are working on all of the below goals. Here are skills that you can target in your

  • Action Words
  • Wh-Questions
  • Retell a Story
  • Problem Solving
  • Inferencing

I’ve just researched these wordless videos on YouTube going through a ton of videos. The ones that didn’t make the cut had themes that were too dark. Additionally, some were very sad. Keep in mind that the final 5 in this below list are geared for older students because they are a bit more

  • Volaremos   https://youtu.be/XKWKvTVZdBM  – This cute video features penguins never giving up on dreams!
  • Joy Story   https://youtu.be/7TD9dBJH7IM  – In this video a dog learns a lesson about sharing.
  • Reimagination of Paperman   https://youtu.be/UOS5CP8tzYQ  – The main character of this video is a man pursuing a love interest.
  • The WishGranter   https://youtu.be/zON0wDD7VJY  – Find out what really happens when you make a wish on a coin and toss it into a fountain.
  • Buttons   https://youtu.be/dG4ZkIqejqs  – It’s important always to be generous to others. There is a poverty theme here.
  • Insight   https://youtu.be/4dkhqCUSYcM  – A little girl learns all about kindness from an elderly, homeless woman. This video deals with homelessness. *Mature
  • Umbrella   https://youtu.be/Bl1FOKpFY2Q  – A child learns a lesson about kindness from an orphan child, who was a refugee. *Mature
  • Wire Cutters   https://youtu.be/3Bs4LOtIuxg  – Two robots allow greed to destroy their cooperation. *Mature 
  • Hair Love   https://youtu.be/kNw8V_Fkw28  – A father learns how to do his daughter’s hair and overcome obstacles. Mother has cancer. *Mature
  • One Small Step   https://youtu.be/yWd4mzGqQYo  – Beautiful story about a girl who never gave up. Her father dies in the story. *Mature

I hope you enjoy these videos as much as I did!

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August 24, 2022 at 8:45 am

Thank you! I love using wordless videos in therapy and did not know about a few of these! I am definitely bookmarking this post.

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August 24, 2022 at 10:58 am

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Wordless Videos To Teach Wonder Beyond Words

Why wordless videos? To practice curiosity before judgment. Wonder beyond words.

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Wordless Videos For Curiosity Beyond Judgment

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Because our videos are wordless, kids can engage before learning to speak, read, or write.

Psychology and research shows that this early childhood awareness and exposure is essential.

And research shows that wordless videos are a powerful yet overlooked resource to create this awareness and exposure.

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Authentic Human Stories Through Wordless Videos

Meet Shantanu. As you engage with his wordless video, reflect on the questions you have about him and his life. Reflect on the sense of wonder you feel.

Now imagine there was a narrator or subtitles telling you about his life. Would you have the same kinds of questions? Would you continue to wonder as much about him after watching the video?

See the story and lesson plan ->

Wordless Videos Deepen Academic Learning

Wordless videos have been shown to boost curiosity and engagement, to improve reading comprehension and academic learning, and to help students explore topics that matter to them. These benefits are showing to be interconnected: fostering curiosity and a sense of purpose is fundamental for a student’s academic success , and early math and reading success is a strong predictor of long term success .

New research is also showing that curiosity building can play a huge role in a student’s overall academic learning. Empathy, understanding, and academics — all at once.

Student Perspectives On Wordless Videos

“This is the first time in my life I feel like I’m not being told what to think.”

“Everyone’s always telling me what to believe and how things work. I feel like now I get to think for myself.”

“I’m always wondering about so many things. This is so cool because I get to be curious while learning about the world.”

See More Wordless Videos Testimonials ->

Wordless Videos Teach Understanding

Wordless videos are a powerful way to practice deep wonder and curiosity about the world. To understand. To step into real life situations where there won’t be a narrator or voiceover guiding us through the moment. Wordless videos help us practice learning about one another. About ourselves. About our world.

Wordless Videos Provide A New Lens To See Our World

Feel the power of wordless videos in this short video. See how teachers use wordless videos to inspire curiosity, wonder, empathy, global awareness, and cultural understanding through a new lens for seeing our shared humanity and one another. A new lens to see self, others, and our world.

Wordless Videos Inspire Awe

Wordless videos help us practice awe, which is so important for us to live meaningful lives. Awe inspiring wordless videos from all over the world. Hear Shruti Patel, an educator in California, share more on her experiences with wordless videos.

50+ BEST WORDLESS VIDEOS TO BRING REAL LIFE INTO LEARNING

We pioneered wordless videos for learning to help students, teachers, and parents love learning for life.

To help all of us bring real life into learning.

To bring the world into our classrooms, living rooms, dinner tables, and favorite community hangout spots.

To prioritize curiosity before judgment. To wonder beyond words. 

The best wordless videos make it possible for anyone, anywhere to engage with globally inclusive and real-world relevant learning.

In school . Homeschooling . Anywhere you(th) are learning.

Some of the most important concepts in our lives are communicated without words.

So much of our human communication is “nonverbal”.

Let’s incorporate wordless videos to give us a chance to engage in the practice of learning and wondering from an early age — in school!

Natural curiosity practice.

No text captions, no narrator.

Engage audiences of every age, everywhere.

Help viewers immerse with their hearts first.

Fuel curiosity that suspends judgment.

The best wordless videos help us practice essential life skills:

Curiosity before judgment. Learning to learn. Seeking understanding.

Let’s get out of the habit of being told information, absorbing it, memorizing it, and repeating it. Let’s learn to learn together.

Wordless videos help us bring real life into our learning.

50+ BEST WORDLESS VIDEOS TO OPEN OUR HEARTS AND MINDS

Let’s bring wordless videos to every student, teacher, and parent. Let’s bring learning to life with wordless videos.

50+ WORDLESS VIDEOS FOR TEACHING & LEARNING

50+ best wordless videos and human stories to help us all love learning about self, others, and our world. Incorporate wordless videos into your teaching and learning.

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videos that teach problem solving

Center for Teaching

Teaching problem solving.

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Tips and Techniques

Expert vs. novice problem solvers, communicate.

  • Have students  identify specific problems, difficulties, or confusions . Don’t waste time working through problems that students already understand.
  • If students are unable to articulate their concerns, determine where they are having trouble by  asking them to identify the specific concepts or principles associated with the problem.
  • In a one-on-one tutoring session, ask the student to  work his/her problem out loud . This slows down the thinking process, making it more accurate and allowing you to access understanding.
  • When working with larger groups you can ask students to provide a written “two-column solution.” Have students write up their solution to a problem by putting all their calculations in one column and all of their reasoning (in complete sentences) in the other column. This helps them to think critically about their own problem solving and helps you to more easily identify where they may be having problems. Two-Column Solution (Math) Two-Column Solution (Physics)

Encourage Independence

  • Model the problem solving process rather than just giving students the answer. As you work through the problem, consider how a novice might struggle with the concepts and make your thinking clear
  • Have students work through problems on their own. Ask directing questions or give helpful suggestions, but  provide only minimal assistance and only when needed to overcome obstacles.
  • Don’t fear  group work ! Students can frequently help each other, and talking about a problem helps them think more critically about the steps needed to solve the problem. Additionally, group work helps students realize that problems often have multiple solution strategies, some that might be more effective than others

Be sensitive

  • Frequently, when working problems, students are unsure of themselves. This lack of confidence may hamper their learning. It is important to recognize this when students come to us for help, and to give each student some feeling of mastery. Do this by providing  positive reinforcement to let students know when they have mastered a new concept or skill.

Encourage Thoroughness and Patience

  • Try to communicate that  the process is more important than the answer so that the student learns that it is OK to not have an instant solution. This is learned through your acceptance of his/her pace of doing things, through your refusal to let anxiety pressure you into giving the right answer, and through your example of problem solving through a step-by step process.

Experts (teachers) in a particular field are often so fluent in solving problems from that field that they can find it difficult to articulate the problem solving principles and strategies they use to novices (students) in their field because these principles and strategies are second nature to the expert. To teach students problem solving skills,  a teacher should be aware of principles and strategies of good problem solving in his or her discipline .

The mathematician George Polya captured the problem solving principles and strategies he used in his discipline in the book  How to Solve It: A New Aspect of Mathematical Method (Princeton University Press, 1957). The book includes  a summary of Polya’s problem solving heuristic as well as advice on the teaching of problem solving.

videos that teach problem solving

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Classroom Videos

Real teachers in real classrooms showcasing exceptional teaching practices., featured videos.

student studying

Learning from the practices of others is a powerful way to improve teaching. Explore real mathematics teaching and learning by exploring everyday classrooms where educators are working to refine their mathematics teaching practices.

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Public lessons.

Taught by practicing teachers and professional developers, and extensively field-tested in multiple settings and refined over time.

Formative Re-engaging Lessons

These lessons involve a cycle of inquiry, instruction, assessment, analysis, selection, and re-engagement around a mathematical concept.

Number Talks

Developed for classroom teachers to engage students in “mental math” through grappling with interesting mathematics problems.

Building Classroom Climates

Through this series of video slideshows and downloadable guides, explore the teaching practice of two engaging practitioners

Problems of the Month

Non-routine math problems designed to be used schoolwide to promote a problem-solving theme at your school.

Calculating Volume

New: 5th Grade Math - Calculating Volume of Rectangular Prisms

Mallory Williamson works with her students in a Three-Act Task, in which her students gradually receive additional information related to calculating the number of sugar cubes in a rectangular box.

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Common Core State Standards for Mathematics Chart, Grades K-8

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Algebra Formative Assessments Through the Common Core Series

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Communication Community

Wordless Videos for Speech Therapy and at Home

Wordless videos are the word! Whether you are targeting emotions, inferencing, or problem solving - wordless videos provide numerous opportunities for building language and problem solving.

We previously recommended some of our favorite wordless picture books and how they can benefit language learning. Which made us think, what do kids (often) enjoy more than books… videos! Find me a technologically savvy child (which seems to be a good majority these days) who has not yet explored YouTube and I will be very, very surprised.

The short videos we have listed below are not only fun and engaging to watch, but they are a great (FREE) learning resource. They are appropriate for almost all ages (school-aged child to adult) and are a quick and interactive way to elicit language and make inferences. For a <5 minute video, there is an abundance of language, problem solving, and reasoning skills that can be targeted.  

Keep reading for specific ways to target inferencing, predicting, commenting, expanding sentences, navigating problems, retelling stories, and identifying story elements in Mouse For Sale .

Mouse for Sale

Carrot Crazy

For the Birds

Snack Attack

Egyptian Pyramids

Mouse for Sale Breakdown:

In Mouse for Sale, we have an adorable, big-eared mouse who is anxiously waiting in a pet store to be purchased and find a home. He goes through a series of emotional ups and downs during this process, as he has been overlooked or blatantly turned away by some of the store patrons. Until he encounters a boy with whom he shares a connection and is brought home (awww).

How to Incorporate Language Skills in Wordless Videos

Emotional inferencing.

Pause the video to take a closer look at each character’s reaction to certain situations. Ask questions like, "What made [character] feel that way?" or “How does the mouse feel after the boys weren't kind to him?”

Making predictions

aka, asking questions like, “What will happen next?” or “What do you think [character] is going to do with [object]?” Did events turn out as predicted or did something "unexpected" happen?

Commenting and asking/responding to questions

Use this opportunity to elicit comments and/or ask questions of your own (e.g., “Check it out!”; “Why do you think [character] is ___?”). Another tip: give language to some of the characters in the story and guess what each could be saying.

Expanding sentence structures

Take turns describing different characters and events in the video. You can start by using subject + action (e.g., “The mouse is playing”) and increase to a structure like subject + action + object + location (“The mouse playing with the ball in the pet store”).

Navigating problems

Pause the video during a conflict or situation. Identify the problem/conflict and brainstorm probable solutions. Did [character] solve their problem? Are there alternative solutions to the problem?

Have your child/student retell what happened in the story. Use this opportunity to incorporate transition words ( first, then, next, last, etc.) and retell the sequence of events.

Story elements

Watch the video and comment on the various story elements featured. These include the setting, characters, main idea, plot, etc. If you are doing desk work, you can also turn this into a worksheet or story map easily.

Looking for more resources?

Never run out of entertaining wordless videos and animated shorts!

  • 10+ Best Wordless Videos
  • Wordless Videos #2 (Best of April 2020)
  • More Wordless Videos
  • Holiday Wordless Videos

Want to know our favorite materials for running smooth and effective intervention sessions?

  • Blue light glasses - a must for long days using screens
  • Notepads - for making allllll the to-do lists
  • Binders - for keeping data and notes organized
  • Pens and pencils - are you a pen or pencil person? I go back and forth!

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Communication Community

  • Grades 6-12
  • School Leaders

100 Last-Day-of-School Activities Your Students Will Love!

35 Awesome Career-Readiness Activities That Teach Soft Skills

Set kids up with the skills they’ll need to succeed in the workplace.

Two examples of job readiness skills activities

Our vision is to unlock the potential of each learner at every stage of life. At McGraw Hill, we believe that your diverse experiences enrich the way you learn, teach, and grow. See how Career Explorations  introduces students to hundreds of diverse careers and critical soft skills needed to set them on a purposeful path through high school and beyond.

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When it’s time for students to start working and/or head to college, they’ll need “soft skills,” otherwise known as career-readiness or job-readiness skills, in addition to academic knowledge and vocational skills.

Soft skills are those characteristics that help you function as an individual (motivation, self-confidence, flexibility) as well as within a group (teamwork, negotiation, respect). These job-readiness skills are key for succeeding in the workplace. After all, if you can’t show up on time, speak up for yourself, or get along with your peers, chances are you’re not going to have a very smooth go of it.

Explicitly teaching students these job-readiness skills is the best way to give them valuable insight into their strengths and weaknesses. We’ve rounded up more than 30 engaging lessons and activities that are not only just right for teaching the job-readiness skills students need, they are also a lot of fun!

1. Use an engaging curriculum for career exploration and readiness

A printout of a curriculum as an example of job readiness skills

There are so many important things to teach our students before they’re ready to leave high school that it’s daunting to know where to begin. That’s why having strong, trusted resources can make such a difference. McGraw Hill’s Career Explorations program for middle and early high school is an excellent example of such a curriculum. The resources blend occupation and industry content with case studies and real-world, application-based questions and activities to grab students’ attention right from the start. And real-world, industry-specific soft-skills practice questions throughout each chapter expose students to types of challenges they’ll face regardless of what career path they pursue.

Skills they’ll practice:

Collaboration, critical thinking, problem-solving

Explore the program: McGraw Hill Career Explorations

2. Listen and recap

There are so many things competing for kids’ attention in today’s overstimulating world, so learning the simple art of listening can be a difficult task. This one-on-one communication activity will help students practice taking the time to clear their minds, focus, and really listen to what their partner is saying in a way that they can clearly and accurately repeat.

Divide students into pairs. Partner one draws a topic card from a prepared deck and talks about that topic, while partner two listens without speaking. The listener must really focus on simply receiving their partner’s words—not letting their mind wander or think about how they are going to respond. Then, without a rebuttal, partner two recaps what partner one said. Then, they switch roles.

Listening, respect, interpersonal skills, communication

Buy it: Letz Talk Conversation Cards at Amazon

3. Make a game of it

Responsibility isn’t something students develop overnight. It takes lots of practice to show self-control when things don’t go our way, to be accountable for our decisions, to finish what we start, and to keep trying even when we want to give up. Try these five super-fun games (below) that teach responsibility.

Responsibility, flexibility, patience

Learn more: 5 Great Games for Teaching Your Students About Responsibility

4. Serve others

2 images of teens participating in service learning projects as an example of job readiness skills

Service-learning projects not only get kids involved in their communities, they help them develop many valuable job-readiness skills that will be assets on the job one day. Team students up to organize a book or food drive, recruit bilingual students to provide translation services, or encourage budding artists to collaborate on a community art event.

Teamwork, respect, time management, responsibility

Learn more: 30 Meaningful Service Learning Projects for Kids and Teens

5. Cultivate critical thinking

Critical thinking is the ability to examine a subject and develop an informed opinion about it. It’s about asking questions, then looking closely at the answers to form conclusions that are backed by provable facts, not just “gut feelings” and opinion. And it’s definitely on the top of most employers’ wish lists for new employees. Click the link below for fun and engaging classroom activities that’ll get your students’ gears turning.

Critical thinking, problem-solving, flexibility, self-confidence

Learn more: 5 Critical Thinking Skills Every Kid Needs To Learn and How To Teach Them

6. Human Marble Run

Working together to meet a goal takes patience and focus. This IRL version of Marble Run will help your students learn job-readiness skills like working together, and they’ll have fun doing it!

Give each member of the team a length of gutter or drainpipe. The team has to transfer a tennis ball or golf ball from one place to another by rolling the ball from one piece of gutter to the next. Make it interesting by making the team get the ball to traverse an obstacle course or to go up and down stairs.

Patience, negotiation, teamwork, communication

7. No-hands cup-stacking challenge

Green paper cups with strings attached stacked on a table as example of job readiness skills

This hands-on group challenge is an exercise in learning job-readiness skills like patience and perseverance, not to mention it’s a total blast!

Decide how many students you want in each group, and tie that number of strings to a single rubber band. Each person in the group holds on to one of the strings attached to the rubber band. As a group, they use this device to pick up the cups (by pulling the rubber band apart and then bringing it back together over the cups) and place them on top of one another in order to build a pyramid.

Critical thinking, problem-solving, teamwork, patience

Learn more: Teamwork Cup Stack

8. Paper bag skits

You never know what life is going to hand to you. This is true at work, school, and in life in general. Sometimes you’re handed a set of circumstances and have very little time to figure out what to do. This fun activity will help teens practice thinking on their feet.

Fill a few paper bags with four or five assorted classroom or household items. Break the teens into groups, and assign each group a bag without showing them what’s inside. Give them two minutes to examine the items in their bag and come up with a skit, using all of the items, for the rest of the class.

Time management, teamwork, flexibility, presentation skills

9. Nurture self-knowledge

Journaling is a powerful tool for creative expression and reflection, but did you know that it can also be an effective way to improve mental health? Recording your thoughts and feelings can be a cathartic form of stress relief, an opportunity to get to know yourself better, and a way to help you feel more grounded and authentic in your beliefs. Try these free writing prompt cards with your middle and high schoolers to help them get started.

Stress management, self-confidence, motivation

Learn more: Deep Writing Prompts at Journal Buddies

10. Foster self-motivation

Self-motivation is one of the key indicators of success in the future. Conversely, lack of motivation leads to big problems not only in school but on the job later on. But how do we teach something that comes from inside? Check out the activities below for some great tips like breaking big dreams into smaller pieces, envisioning a bright future, encouraging students to share their stories, and more.

Work ethic, critical thinking, self-confidence

Learn more: How To Instill Intrinsic Motivation

11. Hold a poetry slam

Kids on stage delivering a slam poem together as an example of job readiness skills

Slam poetry is a unique performance art that will not only give your students the opportunity to express their thoughts, but build their confidence as well. Slam poems are specifically written to be performed in front of an audience, and topics are often diverse, political, and thought-provoking. Finding your voice and being able to move people with your words are job-readiness skills that can apply to any future endeavor.

Self-confidence, presentation skills, teamwork

Learn more: What is slam poetry and how can teachers use it with students?

12. Team survival challenge

What would happen if your class went out on a pleasure cruise only to end up being lost at sea? Who would take charge? What materials would be essential for survival? If you ever saw an episode of the TV series Lost , you know that making these decisions as a group can get ugly fast. The Lost at Sea activity is a great lesson in group decision-making, as students will undoubtedly have different ideas about what materials to add to a limited list in a limited amount of time.

Critical thinking, negotiation, communication, teamwork

Learn more: Lost at Sea at Insight

13. Start a school garden

Students working in a garden with their teacher as an example of job readiness skills

A school garden is an amazing, hands-on way to help teach students about responsibility. From planning what to grow and organizing the supplies needed to creating a maintenance schedule and actually getting down and dirty in the garden, it’s a project that requires hard work and perseverance.

Responsibility, teamwork, problem-solving, patience

Learn more: How One School Garden Transformed a Neighborhood

14. Time-management challenge

We all have days when our list of tasks is huge, and the amount of time we have to complete them just isn’t. When time is tight and your agenda is packed, you’ve got to prioritize tasks and work efficiently! This activity gives students the opportunity to practice just that by presenting them with a long list of tasks to complete in a limited time frame.

Make a list of tasks on chart paper, assigning a point value for each job. For example: Do 25 jumping jacks (5 points); make up a nickname for each member of the group (5 points); get every person in the class to sign a piece of paper (15 points); form a conga line and conga from one end of the room to the other (5 points; 10 bonus points if anyone joins you); etc. Make sure you list enough tasks to take up more than 10 minutes.

Divide your students into groups of five or six and give them 10 minutes to collect as many points as they can by deciding which tasks to perform. A debriefing session is essential with this game. Guide your students to think about how they made decisions, which group dynamics came into play, and how they determined the value of each task.

Negotiation, critical thinking, communication, time management

15. Vision boards

A proud teenage girls sits on a staircase displaying her vision board

Unleash your students’ creativity while simultaneously helping them set goals for the future with a vision board. We don’t frequently take the time to express who we are and what we hope for. Setting aside time to contemplate can motivate teens to think deeply about what they really want in life and also fuel their desire to do what’s necessary in order to reach their dreams.

Self-confidence, motivation, critical thinking

Learn more: Why Teachers Should Create Vision Boards With Their Students at Study All Knight

16. Collaborative contract

This exercise for middle schoolers helps them establish values-based ground rules for a team. Each student takes an index card and lists three values that they believe will promote a sense of community. Team members discuss the values, consolidating them into more precise categories. They write the finalized list on a poster board, with each student signing it. Whenever there is a dispute, the team should refer to the “contract,” which holds everyone accountable.

The purpose of this exercise is to create a safe space to explore ideas by focusing on common language and shared expectations. Additionally, this activity prepares middle-school students for the workplace by emphasizing similarities rather than differences.

Negotiation, communication, listening, respect, team building

17. Zombie apocalypse

Students dressed as zombies role play as an example of job readiness skills

In this two-day lesson, students are required to identify soft skills, literary guides, and everyday objects that will help them survive a zombie apocalypse. They’ll work both cooperatively and independently and produce short pieces of persuasive writing to argue in favor of their survival.

Teamwork, interpersonal skills (collaboration), problem-solving

Learn more: Zombie Invasion Plan  at Teachers Pay Teachers (free)

18. Stoke their competitive fire

According to teacher Christine Weis , there’s nothing like a little healthy competition in the classroom. “It motivates students and drives them to put forth their best effort,” she says. “It sparks interest, passion, and ignites a fire within.” Not only can healthy competition build confidence, it can encourage students to learn something new and develop new skills. Try games, puzzles, sports, quiz competitions, team presentations, etc., to motivate your students to reach a higher level.

Motivation, work ethic, problem-solving, self-confidence

Learn more: 7 Motivational Activities for Students from The Homeschool Resource Room

19. The blindfold game

Teacher tying a blindfold onto students while another student helps adjust the bandana

Teens leading one another around in blindfolds? Are we sure this is a good idea? The answer is yes when it’s part of a structured, purposeful job-readiness skills activity like this one!

You’ll need a large space for this activity (maybe the cafeteria after lunch or the gym during an off-period), enough blindfolds for half of the participants, and furniture and other items that you can use as obstacles (cardboard boxes, pillows, chairs, tables). Scatter furniture and objects around the room before the activity begins. Your course should be challenging but safe to navigate.

Pair students and have them line up at one end of the room. One person from each pair should put on the blindfold. The sighted person must guide their partner across the room and give them clear oral instructions (without touching them) to help them avoid the obstacles. When each team reaches the far side of the room, partners can switch roles and repeat the exercise. Have just a few pairs at a time tackle the course so that the others can observe. Take some time between rounds to process what went well, what didn’t, and what could make the challenge easier.

Communication, listening, respect (taking the task and their partner’s safety seriously), flexibility

20. Take a mini crash course

Our teens may almost look like adults, but we have to remember they still have a lot to learn. And sometimes the best way to teach them what they need to know is to just spell it out. This video is a no-nonsense tutorial about some of the job-readiness skills that employers find valuable. Hold a screening, then after the video, have students form breakout groups to talk about what portion of the video they found most helpful and what they need to work on.

Communication, listening, critical thinking

21. Human knot

Teens outdoors playing the human knot game

Nothing promotes job-readiness skills such as cooperation like getting all tangled up with your classmates — literally!

Players stand in a circle and reach out to shake hands with other players, with each hand holding that of a different person, creating a “human knot.” Then the players have to figure out how to untangle their bodies without letting go of each other’s hands. This activity lends itself to a vibrant debriefing session as students observe their communication and cooperation skills.

Teamwork, communication, problem-solving

Learn more: The Human Knot Game

22. Mind your mental health

Managing stress in school (and on the job) is a timely subject. With mental health issues on the rise across the country, it’s critical to teach your students strategies that will help them stay grounded and build resilience. After all, it’s hard to do your best in any endeavor when you’re stressed to the max. Try the empowering activities below to teach students how to manage stress so they can succeed in college, on the job, and in the future.

Self-confidence, problem-solving, leadership

Learn more: 26 Empowering Mental Health Activities for Teens

23. Rope Circle Shimmy

Legs of two teens standing on two ropes strung on top of the pavement

Divide teens into two groups. Each group should have a minimum of five members. To begin play, make a big circle out of rope for each team and put it on the floor. Each member of the team stands at the edges of the circle, so the rope is taut around their ankles, while holding their hands in the air.

Team members must take turns moving to work the rope up from ankles to wrists, keeping hands in the air at all times. The team member will have to wiggle and move to slide the rope up. Other team members can help by keeping the rope as taut as possible. The team that finishes the challenge first wins!

Communication, flexibility, interpersonal skills (cooperation)

Learn more: Looped to Rope

24. Four-card negotiation

Sometimes to get ahead in life, you have to know how to wheel and deal. That’s what this lesson is all about. The objective is for teams to trade and barter for pieces of cards to match up with the pieces they already have and ultimately end up with four complete playing cards.

Start with a pile of playing cards (four cards per team of four or five students). Cut each card diagonally into four pieces and mix all of the pieces together. Now divide the mixed-up pieces evenly among the teams. Give teams a couple of minutes to sort out their card pieces and figure out which pieces they have and which pieces are missing. Set a timer for 10 minutes. The goal of the game is for the students to use their negotiation skills with the other teams in order to gain as many complete cards as possible for their team. At the end of 10 minutes, the team with the most cards wins.

Negotiation, communication, interpersonal skills

25. Pair up with younger kids

3 shots of a buddy activity book for younger kids and older kids to complete together

Nothing helps teens build responsibility like pairing up with a younger buddy. Being the more mature, more experienced partner in the relationship gives teens the opportunity to share what they know and learn to be a leader. Have your students plan fun activities and special events with their buddies.

Responsibility, leadership, problem-solving, listening, patience

Learn more: 20 Activities To Do With Reading Buddies or Big/Little Buddy Time

26. Blind spelling practice

Weaving soft-skills activities into everyday curriculum is a win for everyone. Enhance your students’ interpersonal skills with this fun spelling activity. Tape letters to each student’s back. Then call out a definition of a word. Students will need to work together to assemble in the right order to spell the word correctly.

Communication, listening, negotiation, problem-solving

Learn more:  Manuel Antonio Noronha

27. Practice small talk

Teens sitting in a circle making small talk

Teenagers aren’t exactly known for their chitchat skills. In fact, for many it is one of the most awkward situations they can imagine being put in. But small talk is considered a foundational job-readiness skill that is important for almost every job, as well as learning to network. Many teens feel awkward speaking with people they’re not used to speaking to and need practice, especially with adults. Try some free conversation starters that will help them practice the “three P’s” of small talk: being polite, positive, and professional.

Communication, listening, self-confidence, patience, respect

Learn more: Conversation Starters on the Job at Realityworks

28. Blind drawing

Try this hilarious activity with your teens. It’s kind of like “telephone” but instead of listening, each person must pay close attention to what is being drawn on their back. Each student in the line gets a blank sheet of paper taped to their back and a marker. The student at the end begins by slowly drawing an image on the person’s paper in front of them. When that person feels what’s being drawn, they try to re-create what they’re feeling on the person of front of them. When the image is complete, have the students take off their papers and compare the results. This activity is a colorful reminder that people often perceive things very differently, so communication is extremely important!

Communication, teamwork, patience

29. Mock interviews

Teen handing his resume to an employer during an interview

The prospect of going on a job interview can be terrifying to a kid who’s never had a job before. Practicing job-readiness skills like interviewing can help them reduce the fear factor and build their confidence. Pair students up and assign one teen the role of interviewer and one the role of interviewee. Use a set of job interview questions to practice with.

Give each pair 15 minutes, then have them talk about how the interview went. The interviewer may have some valuable insight for the interviewee. Then have the partners switch roles and repeat. After they’ve had practice with their peers, invite a few adults into the room to conduct mock interviews.

Interview skills, critical thinking, self-confidence

Learn more: Job Interview Questions for Teens at Understood

30. Group storytelling

Create small groups of three to eight students. The first person makes up the first line of a story and says it out loud. The second person says, “Yes, and …,” continuing the story. Play continues around the group until everyone has contributed or until the story has come to a satisfactory ending. Since students don’t know what’s coming, they have to learn how to listen carefully and react and communicate well on the fly. As an alternative, to have students listen even more carefully, have them continue the story with the phrase “because …”

Communication, listening, critical thinking, presentation

Learn more: 4 Soft Skills Training Activities at Unboxed Training and Technology

31. Team pen

Sometimes it takes the whole team to produce results. This fun game involves a marker with four to six strings tied to it and a blank piece of paper. The teacher calls out a word and the team has to work together to legibly print the word on the paper. Students will have to think carefully and cooperate with one another to maneuver the pen correctly to write the word.

Communication, teamwork, patience, critical thinking

32. Hold group brainstorming activities

Students sitting around a table talking with a sketch pad between them

When you assign a project (individual or group), instead of laying out all the options, gather students into small groups to brainstorm topics, strategies, and procedures. When they decide the parameters of their work, they will be more invested in the outcome.

Teamwork, work ethic, communication skills, critical mindset

Learn more: Soft Skills Activities for High School Students

33. Encourage peer review

As often as possible, allow students to both give and receive feedback from classmates on their work. Of course, receiving (and giving) constructive feedback may feel uncomfortable at first. But as the practice becomes part of their regular routine, students will learn the value not only in the classroom but also, one day, on the job.

Critical thinking, confidence, communication

Learn more: 7 Soft Skills for High School Students at College Transitions

34. Play games

Teens gathered around a table, talking and smiling

Oftentimes teens learn best when they are at play, especially if the chosen activity is especially engaging and fun. There are oodles of games (see link below) that foster trust and establish a safe place for learning. In addition, teens actually enjoy a break from the mundane and time to “play games” instead of work, work, work all the time.

Communication, team building, conflict resolution, problem-solving, collaboration

Learn more: 25 Games To Help Teens Learn Social Skills at A Day in Our Shoes

35. Practice with concentric circles

Choose a discussion topic ahead of time. Set up two concentric circles of chairs. Participants in the center circle sit as “talkers,” while those in the outer ring sit as “watchers.” For the first round, talkers address the topic while the listeners take notes. For the second round, students change places and roles.

Collaboration, listening skills, speaking skills, focus

Learn more: 10 Best Soft Skills Games for Efficient Training at Outsource Accelerator

Be sure to visit McGraw Hill’s Career Explorations page for more information about their career and technical education resources for middle and high school.

If you liked these activities that teach job-readiness skills, check out these “would you rather” questions to get teens thinking about their future careers..

Need ideas to help your students learn job-readiness skills to help them succeed in life after school? These soft skills activities will help!

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Addressing employee burnout: Are you solving the right problem?

The COVID-19 pandemic has accelerated and exacerbated long-standing corporate challenges to employee health and well-being , and in particular employee mental health. 1 When used in this article, “mental health” is a term inclusive of positive mental health and the full range of mental, substance use, and neurological conditions. This has resulted in reports of rapidly rising rates of burnout 2 When used in this article, “burnout” and “burnout symptoms” refer to work-driven burnout symptoms (per sidebar “What is burnout?”). around the world (see sidebar “What is burnout?”).

About the authors

This article is a collaborative effort by Jacqueline Brassey , Erica Coe , Martin Dewhurst, Kana Enomoto , Renata Giarola, Brad Herbig, and Barbara Jeffery , representing the views of the McKinsey Health Institute.

Many employers have responded by investing more into mental health and well-being than ever before. Across the globe, four in five HR leaders report that mental health and well-being is a top priority for their organization. 3 McKinsey Health Institute Employee Mental Health and Wellbeing Survey, 2022: n (employee) = 14,509; n (HR decision maker) = 1,389. Many companies offer a host of wellness benefits such as yoga, meditation app subscriptions, well-being days, and trainings on time management and productivity. In fact, it is estimated that nine in ten organizations around the world offer some form of wellness program. 4 Charlotte Lieberman, “What wellness programs don’t do for workers,” Harvard Business Review , August 14, 2019.

As laudable as these efforts are, we have found that many employers focus on individual-level interventions that remediate symptoms, rather than resolve the causes of employee burnout. 5 Anna-Lisa Eilerts et al., “Evidence of workplace interventions—A systematic review of systematic reviews,” International Journal of Environmental Research and Public Health , 2019, Volume 16, Number 19. Employing these types of interventions may lead employers to overestimate the impact of their wellness programs and benefits 6 Katherine Baicker et al., “Effect of a workplace wellness program on employee health and economic outcomes: A randomized clinical trial,” JAMA , 2019, Volume 321, Number 15; erratum published in JAMA , April 17, 2019. and to underestimate the critical role of the workplace in reducing burnout and supporting employee mental health and well-being. 7 Pascale M. Le Blanc, et al., “Burnout interventions: An overview and illustration,” in Jonathan R. B. Halbesleben’s Handbook of Stress and Burnout in Health Care , New York, NY: Nova Science Publishers, 2008; Peyman Adibi et al., “Interventions for physician burnout: A systematic review of systematic reviews,” International Journal of Preventive Medicine , July 2018, Volume 9, Number 1.

What is burnout?

According to the World Health Organization, burnout is an occupational phenomenon. It is driven by a chronic imbalance between job demands 1 Job demands are physical, social, or organizational aspects of the job that require sustained physical or mental effort and are therefore associated with certain physiological and psychological costs—for example, work overload and expectations, interpersonal conflict, and job insecurity. Job resources are those physical, social, or organizational aspects of the job that may do any of the following: (a) be functional in achieving work goals; (b) reduce job demands and the associated physiological and psychological costs; (c) stimulate personal growth and development such as feedback, job control, social support (Wilmar B. Schaufeli and Toon W. Taris, “A critical review of the job demands-resources model: Implications for improving work and health,” from Georg F. Bauer and Oliver Hämmig’s Bridging Occupational, Organizational and Public Health: A Transdisciplinary Approach , first edition, Dordrecht, Netherlands: Springer, 2014). (for example, workload pressure and poor working environment) and job resources (for example, job autonomy and supportive work relationships). It is characterized by extreme tiredness, reduced ability to regulate cognitive and emotional processes, and mental distancing. Burnout has been demonstrated to be correlated with anxiety and depression, a potential predictor of broader mental health challenges. 2 Previous meta-analytic findings demonstrate moderate positive correlations of burnout with anxiety and depression—suggesting that anxiety and depression are related to burnout but represent different constructs (Katerina Georganta et al., “The relationship between burnout, depression, and anxiety: A systematic review and meta-analysis,” Frontiers in Psychology , March 2019, Volume 10, Article 284). When used in this article, burnout does not imply a clinical condition.

Research shows that, when asked about aspects of their jobs that undermine their mental health and well-being, 8 Paula Davis, Beating Burnout at Work: Why Teams Hold the Secret to Well-Being and Resilience , Philadelphia, PA: Wharton School Press, 2021. employees frequently cite the feeling of always being on call, unfair treatment, unreasonable workload, low autonomy, and lack of social support. 9 Jennifer Moss, The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It , Boston, MA: Harvard Business Review Press, 2021. Those are not challenges likely to be reversed with wellness programs. In fact, decades of research suggest that interventions targeting only individuals are far less likely to have a sustainable impact on employee health than systemic solutions, including organizational-level interventions. 10 Hanno Hoven et al., “Effects of organisational-level interventions at work on employees’ health: A systematic review,” BMC Public Health , 2014, Volume 14, Number 135.

Since many employers aren’t employing a systemic approach, many have weaker improvements in burnout and employee mental health and well-being than they would expect, given their investments.

Organizations pay a high price for failure to address workplace factors 11 Gunnar Aronsson et al., “A systematic review including meta-analysis of work environment and burnout symptoms,” BMC Public Health , 2017, Volume 17, Article 264. that strongly correlate with burnout, 12 Sangeeta Agrawal and Ben Wigert, “Employee burnout, part 1: The 5 main causes,” Gallup, July 12, 2018. such as toxic behavior. 13 The high cost of a toxic workplace culture: How culture impacts the workforce — and the bottom line , Society for Human Resource Management, September 2019. A growing body of evidence, including our research in this report, sheds light on how burnout and its correlates may lead to costly organizational issues such as attrition. 14 Caio Brighenti et al., “Why every leader needs to worry about toxic culture,” MIT Sloan Management Review, March 16, 2022. Unprecedented levels of employee turnover—a global phenomenon we describe as the Great Attrition —make these costs more visible. Hidden costs to employers also include absenteeism, lower engagement, and decreased productivity. 15 Eric Garton, “Employee burnout is a problem with the company, not the person,” Harvard Business Review , April 6, 2017.

The McKinsey Health Institute: Join us!

The McKinsey Health Institute (MHI) is an enduring, non-profit-generating global entity within McKinsey. MHI strives to catalyze actions across continents, sectors, and communities to achieve material improvements in health, empowering people to lead their best possible lives. MHI is fostering a strong network of organizations committed to this aspiration, including employers globally who are committed to supporting the health of their workforce and broader communities.

MHI has a near-term focus on the urgent priority of mental health, with launch of a flagship initiative around employee mental health and well-being. By convening leading employers, MHI aims to collect global data, synthesize insights, and drive innovation at scale. Through collaboration, we can truly make a difference, learn together, and co-create solutions for workplaces to become enablers of health—in a way that is good for business, for employees, and for the communities in which they live.

To stay updated about MHI’s initiative on employee mental health and well-being sign up at McKinsey.com/mhi/contact-us .

In this article, we discuss findings of a recent McKinsey Health Institute (MHI)  (see sidebar “The McKinsey Health Institute: Join us!”) global survey that sheds light on frequently overlooked workplace factors underlying employee mental health and well-being in organizations around the world. We conclude by teeing up eight questions for reflection along with recommendations on how organizations can address employee mental-health and well-being challenges by taking a systemic approach focused on changing the causes rather than the symptoms of poor outcomes. While there is no well-established playbook, we suggest employers can and should respond through interventions focused on prevention rather than remediation.

We are seeing persistent burnout challenges around the world

To better understand the disconnection between employer efforts and rising employee mental-health and well-being challenges (something we have observed  since the start of the pandemic ), between February and April 2022 we conducted a global survey of nearly 15,000 employees and 1,000 HR decision makers in 15 countries. 16 Argentina, Australia, Brazil, China, Egypt, France, Germany, India, Japan, Mexico, South Africa, Switzerland, Turkey, the United Kingdom, and the United States. The combined population of the selected countries correspond to approximately 70 percent of the global total.

The workplace dimensions assessed in our survey included toxic workplace behavior, sustainable work, inclusivity and belonging, supportive growth environment, freedom from stigma, organizational commitment, leadership accountability, and access to resources. 17 The associations of all these factors with employee health and well-being have been extensively explored in the academic literature. That literature heavily informed the development of our survey instrument. We have psychometrically validated this survey across 15 countries including its cross-cultural factorial equivalence. For certain outcome measures we collaborated with academic experts who kindly offered us their validated scales including the Burnout Assessment Tool (BAT), the Distress Screener, and the Adaptability Scale referenced below. Those dimensions were analyzed against four work-related outcomes—intent to leave, work engagement, job satisfaction, and organization advocacy—as well as four employee mental-health outcomes—symptoms of anxiety, burnout, depression, and distress. 18 Instruments used were the Burnout Assessment Tool (Steffie Desart et al., User manual - Burnout assessment tool [BAT ] , - Version 2.0, July 2020) (burnout symptoms); Distress Screener (4DSQ; JR Anema et al., “Validation study of a distress screener,” Journal of Occupational Rehabilitation , 2009, Volume 19) (distress); GAD-2 assessment (Priyanka Bhandari et al., “Using Generalized Anxiety Disorder-2 [GAD-2] and GAD-7 in a primary care setting,” Cureus , May 20, 2021, Volume 12, Number 5) (anxiety symptoms); and the PHQ-2 assessment (Patient Health Questionnaire [PHQ-9 & PHQ-2], American Psychological Association) (depression symptoms). Individual adaptability was also assessed 19 In this article, “adaptability” refers to the “affective adaptability” which is one sub-dimension of The Adaptability Scale instrument (Michel Meulders and Karen van Dam, “The adaptability scale: Development, internal consistency, and initial validity evidence,” European Journal of Psychological Assessment , 2020, Volume 37, Number 2). (see sidebar “What we measured”).

What we measured

Workplace factors assessed in our survey included:

  • Toxic workplace behavior: Employees experience interpersonal behavior that leads them to feel unvalued, belittled, or unsafe, such as unfair or demeaning treatment, noninclusive behavior, sabotaging, cutthroat competition, abusive management, and unethical behavior from leaders or coworkers.
  • Inclusivity and belonging: Organization systems, leaders, and peers foster a welcoming and fair environment for all employees to be themselves, find connection, and meaningfully contribute.
  • Sustainable work: Organization and leaders promote work that enables a healthy balance between work and personal life, including a manageable workload and work schedule.
  • Supportive growth environment: Managers care about employee opinions, well-being, and satisfaction and provide support and enable opportunities for growth.
  • Freedom from stigma and discrimination: Freedom from the level of shame, prejudice, or discrimination employees perceive toward people with mental-health or substance-use conditions.
  • Organizational accountability: Organization gathers feedback, tracks KPIs, aligns incentives, and measures progress against employee health goals.
  • Leadership commitment: Leaders consider employee mental health a top priority, publicly committing to a clear strategy to improve employee mental health.
  • Access to resources: Organization offers easy-to-use and accessible resources that fit individual employee needs related to mental health. 1 Including adaptability and resilience-related learning and development resources.

Health outcomes assessed in our survey included:

  • Burnout symptoms: An employee’s experience of extreme tiredness, reduced ability to regulate cognitive and emotional processes, and mental distancing (Burnout Assessment Tool). 2 Burnout Assessment Tool, Steffie Desart et al., “User manual - Burnout assessment tool (BAT), - Version 2.0,” July 2020.
  • Distress: An employee experiencing a negative stress response, often involving negative affect and physiological reactivity (4DSQ Distress Screener). 3 Distress screener, 4DSQ; JR Anema et al., “Validation study of a distress screener,” Journal of Occupational Rehabilitation , 2009, Volume 19.
  • Depression symptoms: An employee having little interest or pleasure in doing things, and feeling down, depressed, or hopeless (PHQ-2 Screener). 4 Kurt Kroenke et al., “The patient health questionnaire-2: Validity of a two-item depression screener,” Medical Care , November 2003, Volume 41, Issue 11.
  • Anxiety symptoms: An employee’s feelings of nervousness, anxiousness, or being on edge, and not being able to stop or control worrying (GAD-2 Screener). 5 Kurt Kroenke et al., “Anxiety disorders in primary care: Prevalence, impairment, comorbidity, and detection,” Annals of Internal Medicine , March 6, 2007, Volume 146, Issue 5.

Work-related outcomes assessed in our survey included:

  • Intent to leave: An employee’s desire to leave the organization in which they are currently employed in the next three to six months.
  • Work engagement: An employee’s positive motivational state of high energy combined with high levels of dedication and a strong focus on work.
  • Organizational advocacy: An employee’s willingness to recommend or endorse their organization as a place to work to friends and relatives.
  • Work satisfaction: An employee’s level of contentment or satisfaction with their current job.

Our survey pointed to a persistent disconnection between how employees and employers perceive mental health and well-being in organizations. We see an average 22 percent gap between employer and employee perceptions—with employers consistently rating workplace dimensions associated with mental health and well-being more favorably than employees. 20 Our survey did not link employers and employees’ responses. Therefore, these numbers are indicative of a potential gap that could be found within companies.

In this report—the first of a broader series on employee mental health from the McKinsey Health Institute—we will focus on burnout, its workplace correlates, and implications for leaders. On average, one in four employees surveyed report experiencing burnout symptoms. 21 Represents global average of respondents experiencing burnout symptoms (per items from Burnout Assessment Tool) sometimes, often, or always. These high rates were observed around the world and among various demographics (Exhibit 1), 22 Our survey findings demonstrate small but statistically significant differences between men and women, with women reporting higher rates of burnout symptoms (along with symptoms of distress, depression, and anxiety). Differences between demographic variables across countries will be discussed in our future publications. and are consistent with global trends. 23 Ashley Abramson, “Burnout and stress are everywhere,” Monitor on Psychology , January 1, 2022, Volume 53, Number 1.

So, what is behind pervasive burnout challenges worldwide? Our research suggests that employers are overlooking the role of the workplace in burnout and underinvesting in systemic solutions.

Employers tend to overlook the role of the workplace in driving employee mental health and well-being, engagement, and performance

In all 15 countries and across all dimensions assessed, toxic workplace behavior was the biggest predictor of burnout symptoms and intent to leave by a large margin 24 Measured as a function of predictive power of the dimensions assessed; predictive power was estimated based on share of outcome variability associated with each dimension; based on regression models applied to cross-sectional data (that is, measured at one point in time), rather than longitudinal data (that is, measured over time); causal relationships have not been established. —predicting more than 60 percent of the total global variance. For positive outcomes (including work engagement, job satisfaction, and organization advocacy), the impact of factors assessed was more distributed—with inclusivity and belonging, supportive growth environment, sustainable work, and freedom from stigma predicting most outcomes (Exhibit 2).

In all 15 countries and across all dimensions assessed, toxic workplace behavior had the biggest impact predicting burnout symptoms and intent to leave by a large margin.

The danger of toxic workplace behavior—and its impact on burnout and attrition

Across the 15 countries in the survey, toxic workplace behavior is the single largest predictor of negative employee outcomes, including burnout symptoms (see sidebar “What is toxic workplace behavior?”). One in four employees report experiencing high rates of toxic behavior at work. At a global level, high rates were observed across countries, demographic groups—including gender, organizational tenure, age, virtual/in-person work, manager and nonmanager roles—and industries. 25 Differences between demographic variables across countries will be discussed in our future articles.

What is toxic workplace behavior?

Toxic workplace behavior is interpersonal behavior that leads to employees feeling unvalued, belittled, or unsafe, such as unfair or demeaning treatment, non-inclusive behavior, sabotaging, cutthroat competition, abusive management, and unethical behavior from leaders or coworkers. Selected questions from this dimension include agreement with the statements “My manager ridicules me,” “I work with people who belittle my ideas,” and “My manager puts me down in front of others.”

Toxic workplace behaviors are a major cost for employers—they are heavily implicated in burnout, which correlates with intent to leave and ultimately drives attrition. In our survey, employees who report experiencing high levels of toxic behavior 26 “High” represents individuals in the top quartile of responses and “low” represents individuals in the bottom quartile of responses. at work are eight times more likely to experience burnout symptoms (Exhibit 3). In turn, respondents experiencing burnout symptoms were six times more likely to report they intend to leave their employers in the next three to six months (consistent with recent data pointing to toxic culture as the single largest predictor of resignation during the Great Attrition, ten times more predictive than compensation alone 27 Charles Sull et al., “Toxic culture is driving the Great Resignation,” MIT Sloan Management Review, January 11, 2022. and associated with meaningful organizational costs 28 Rasmus Hougaard, “To stop the Great Resignation, we must fight dehumanization at work,” Potential Project, 2022. ). The opportunity for employers is clear. Studies show that intent to leave may correlate with two- to three-times higher 29 Bryan Bohman et al., “Estimating institutional physician turnover attributable to self-reported burnout and associated financial burden: A case study,” BMC Health Services Research , November 27, 2018, Volume 18, Number 1. rates of attrition; conservative estimates of the cost of replacing employees range from one-half to two times their annual salary. Even without accounting for costs associated with burnout—including organizational commitment 30 Michael Leiter and Christina Maslach, “The impact of interpersonal environment on burnout and organizational commitment,” Journal of Organizational Behavior , October 1988, Volume 9, Number 4. and higher rates of sick leave and absenteeism 31 Arnold B. Bakker et al., “Present but sick: A three-wave study on job demands, presenteeism and burnout,” Career Development International , 2009, Volume 14, Number 1. —the business case for addressing it is compelling. The alternative—not addressing it—can lead to a downward spiral in individual and organizational performance. 32 Arnold B. Bakker et al., “Present but sick: A three-wave study on job demands, presenteeism and burnout,” Career Development International , 2009, Volume 14, Number 1.

Individuals’ resilience and adaptability skills may help but do not compensate for the impact of a toxic workplace

Toxic behavior is not an easy challenge to address. Some employers may believe the solution is simply training people to become more resilient.

There is merit in investing in adaptability and resiliency skill building . Research indicates that employees who are more adaptable tend to have an edge in managing change and adversity. 33 Karen van Dam, “Employee adaptability to change at work: A multidimensional, resource-based framework,” from The Psychology of Organizational Change: Viewing Change from the Employee’s Perspective , Cambridge, England: Cambridge University Press, 2013; Jacqueline Brassey et al., Advancing Authentic Confidence Through Emotional Flexibility: An Evidence-Based Playbook of Insights, Practices and Tools to Shape Your Future , second edition, Morrisville, NC: Lulu Press, 2019; B+B Vakmedianet B.V. Zeist, Netherlands (to be published Q3 2022). We see that edge reflected in our survey findings: adaptability acts as a buffer 34 Estimated buffering effect illustrated in Exhibit 4. to the impact of damaging workplace factors (such as toxic behaviors), while magnifying the benefit of supportive workplace factors (such as a supportive growth environment) (Exhibit 4). In a recent study, employees engaging in adaptability training experienced three times more improvement in leadership dimensions and seven times more improvement in self-reported well-being than those in the control group. 35 McKinsey’s People and Organization Performance - Adaptability Learning Program; multirater surveys showed improvements in adaptability outcomes, including performance in role, sustainment of well-being, successfully adapting to unplanned circumstances and change, optimism, development of new knowledge and skills; well-being results were based on self-reported progress as a result of the program.

However, employers who see building resilience and adaptability skills in individuals as the sole solution to toxic behavior and burnout challenges are misguided. Here is why.

Individual skills cannot compensate for unsupportive workplace factors. When it comes to the effect of individual skills, leaders should be particularly cautious not to misinterpret “favorable” outcomes (for example, buffered impact of toxic behaviors across more adaptable employees) as absence of underlying workplace issues that should be addressed. 36 Tomas Chamorro-Premuzic, “To prevent burnout, hire better bosses,” Harvard Business Review , August 23, 2019.

Also, while more adaptable employees are better equipped to work in poor environments, they are less likely to tolerate them. In our survey, employees with high adaptability were 60 percent more likely to report intent to leave their organization if they experienced high levels of toxic behavior at work than those with low adaptability (which may possibly relate to a higher level of self-confidence 37 Brassey et al. found that as a result of a learning program, employees who developed emotional flexibility skills, a concept related to affective adaptability but also strongly linked to connecting with purpose, developed a higher self-confidence over time; Jacqueline Brassey et al., “Emotional flexibility and general self-efficacy: A pilot training intervention study with knowledge workers,” PLOS ONE , October 14, 2020, Volume 15, Number 10. ). Therefore, relying on improving employee adaptability without addressing broader workplace factors puts employers at an even higher risk of losing some of its most resilient, adaptable employees.

Employees with high adaptability were 60 percent more likely to report intent to leave their organization if they experienced high levels of toxic behavior at work than those with low adaptability.

What this means for employers: Why organizations should take a systemic approach to improving employee mental health and well-being

We often think of employee mental health, well-being, and burnout as a personal problem. That’s why most companies have responded to symptoms by offering resources focused on individuals such as wellness programs.

However, the findings in our global survey and research are clear. Burnout is experienced by individuals, but the most powerful drivers of burnout are systemic organizational imbalances across job demands and job resources. So, employers can and should view high rates of burnout as a powerful warning sign that the organization—not the individuals in the workforce—needs to undergo meaningful systematic change.

Employers can and should view high rates of burnout as a powerful warning sign that the organization—not the individuals in the workforce—needs to undergo meaningful systematic change.

Taking a systemic approach means addressing both toxic workplace behavior and redesigning work to be inclusive, sustainable, and supportive of individual learning and growth, including leader and employee adaptability skills. It means rethinking organizational systems, processes, and incentives to redesign work, job expectations, and team environments.

As an employer, you can’t “yoga” your way out of these challenges. Employers who try to improve burnout without addressing toxic behavior are likely to fail. Our survey shows that improving all other organization factors assessed (without addressing toxic behavior) does not meaningfully improve reported levels of burnout symptoms. Yet, when toxic behavior levels are low, each additional intervention contributes to reducing negative outcomes and increasing positive ones.

The interactive graphic shows the estimated interplay between the drivers and outcomes, based on our survey data (Exhibit 5).

Taking a preventative, systemic approach—focused on addressing the roots of the problem (as opposed to remediating symptoms)—is hard. But the upside for employers is a far greater ability to attract and retain valuable talent over time.

The good news: Although there are no silver bullets, there are opportunities for leaders to drive material change

We see a parallel between the evolution of global supply chains and talent. Many companies optimized supply chains for “just in time” delivery, and talent was optimized to drive operational efficiency and effectiveness. As supply chains come under increasing pressure, many companies recognize the need to redesign and optimize supply chains for resilience and sustainability, and the need to take an end-to-end approach to the solutions. The same principles apply to talent.

We acknowledge that the factors associated with improving employee mental health and well-being (including organizational-, team-, and individual-level factors) are numerous and complex. And taking a whole-systems approach is not easy.

Would you like to learn more about the McKinsey Health Institute ?

Despite the growing momentum toward better employee mental health and well-being (across business and academic communities), we’re still early on the journey. We don’t yet have sufficient evidence to conclude which interventions work most effectively—or a complete understanding of why they work and how they affect return on investment.

That said, efforts to mobilize the organization to rethink work—in ways that are compatible with both employee and employer goals—are likely to pay off in the long term. To help spark that conversation in your organization, we offer eight targeted questions and example strategies with the potential to address some of the burnout-related challenges discussed in this article.

Do we treat employee mental health and well-being as a strategic priority?

This is fundamental to success. When a large organization achieved a 7 percent reduction in employee burnout rates (compared with an 11 percent increase in the national average within the industry over the same period), the CEO believed that leadership and sustained attention from the highest level of the organization were the “key to making progress.” 38 John H. Noseworthy and Tait D Shanafelt, “Executive leadership and physician well‐being: Nine organizational strategies to promote engagement and reduce burnout,” Mayo Clinic Proceedings , January 2017, Volume 92, Number 1. Senior executives recognized employee mental health and well-being as a strategic priority. Executives publicly acknowledged the issues and listened to employee needs through a wide range of formats—including town halls, workshops, and employee interviews (our research suggests that leaders are not listening to their people  nearly enough). They prioritized issues and defined clear, time-bound measurable goals around them—with a standardized measure of burnout being given equal importance to other key performance metrics (financial metrics, safety/quality, employee turnover, and customer satisfaction). Although anonymous at the level of the individual, results were aggregated at division/department level to allow executive leadership to focus attention and resources where they were most needed. 39 Liselotte Dyrbye et al., “Physician burnout: Contributors, consequences and solutions,” Journal of Internal Medicine , 2018, Volume 283, Number 6. This example highlights how CEOs have the ability to create meaningful change through listening to employees and prioritizing strategies to reduce burnout.

Do we effectively address toxic behaviors?

Eliminating toxic workplace behavior is not an easy task. Organizations that tackle toxic behavior effectively deploy a set of integrated work practices  to confront the problem, 40 Robert I. Sutton, The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t , first edition, New York, NY: Business Plus, 2010. and see treatment of others as an integral part of assessing an employee’s performance. Manifestations of toxic behavior 41 “Why every leader,” 2022. are flagged, repeat offenders either change or leave, and leaders take time  to become aware of the impact their behavior has on others. If you lead part of an organization, looking at your own behaviors, and what you tolerate in your own organization, is a good place to start. 42 “ Author Talks: How to handle your work jerk ,” March 29, 2022.

Leaders with higher self-regulation may be better, less toxic leaders

Research shows that leaders’ development of self-regulation increases followers’ ratings of their effectiveness and is associated with higher team financial performance as well as a higher final team grade compared with a control group. The benefits of self-regulation also improved leaders’ development of task-relevant competencies. 1 Robin Martin and JooBee Yeow, “The role of self-regulation in developing leaders: A longitudinal field experiment,” Leadership Quarterly , October 2013, Volume 24, Number 5. Furthermore, building employees’ resilience and adaptability  skills leads to a higher sense of agency and self-efficacy, 2 Jacqueline Brassey et al., “Emotional flexibility and general self-efficacy: A pilot training intervention study with knowledge workers,” PLOS ONE , October 14, 2020, Volume 15, Number 10; and Jacqueline Brassey et al., Advancing Authentic Confidence Through Emotional Flexibility: An Evidence-Based Playbook of Insights, Practices and Tools to Shape Your Future , second edition, Morrisville, NC: Lulu Press, 2019; B+B Vakmedianet B.V. Zeist, Netherlands (to be published Q3 2022). which is related to reduced burnout and improved performance. 3 Charles Benight et al., “Associations between job burnout and self-efficacy: A meta-analysis,” Anxiety, Stress, & Coping , 2016, Volume 29, Issue 4; and Alex Stajkovic, “Self-efficacy and work-related performance: A meta-analysis,” Psychological Bulletin , 1998, Volume 124, Number 2.

Another component of eliminating toxic behavior is cultivating supportive, psychologically safe work environments , where toxic behaviors are less likely to spread  across the organization. 43 Annie McKee, “Neutralize your toxic boss,” Harvard Business Review , September 24, 2008. Effective leaders know that emotional contagion 44 John T. Cacioppo et al., Emotional Contagion , Cambridge, England: Cambridge University Press, 1994. may go both ways: displaying vulnerability and compassion  fuels more compassionate teams; displaying toxic behavior fuels more toxic teams. 45 Michael Housman and Dylan Minor, Toxic workers , Harvard Business School working paper, No. 16-057, October 2015 (revised November 2015). There are two caveats: toxic behavior may not be intentional—particularly if individuals are not equipped to respond with calm  and compassion under pressure—and regardless of intent, toxic behavior spreads faster and wider than good behavior. 46 “To prevent burnout,” 2019. To prevent unintentional dissemination of toxic behaviors, role modeling from adaptable , self-regulating, compassionate leaders may help (see sidebar “Leaders with higher self-regulation may be better, less toxic leaders”).

Do we create inclusive work environments?

Most leaders recognize the established associations between performance and inclusion , but inclusion does not happen by accident . Inclusion is a multifaceted construct that must be addressed comprehensively and proactively. Most companies define inclusion too narrowly and thus address it too narrowly as well. Over the past three years, we’ve broadened our perspective  on how to create truly inclusive workplaces and developed a modern inclusion model . The model includes 17 practices (based on frequency of desired behaviors) and six outcomes (based on perceptions of effectiveness). Each practice falls into one of three relationships that shape workplace inclusion: organizational systems, leaders, and peers/teammates.

The 17 inclusive-workplace practices , when done consistently well, drive workplace inclusion and equity for all employees by providing clarity into actions that matter. For example, among employees working in hybrid models , work–life support was the top practice employees desired improvements on—with nearly half of employees recommending prioritizing policies that support flexibility—including extended parental leave, flexible hours, and work-from-home policies.

A truly inclusive workplace implements systems that minimize conscious and unconscious bias , allowing employees to express themselves and connect with each other. It also features leaders who not only advocate for team members and treat them impartially but also uphold and support all organizational systems and practices . For example, one employer defined data-driven targets for the representation and advancement of diverse talent across dimensions (beyond gender and ethnicity) and role types (executive, management, technical, board)—leveraging powerful analytics to track progress and foster transparency along the way.

Do we enable individual growth?

Evidence suggests that individual growth, learning, and development programs are effective 47 Arnold B. Bakker and Evangelia Demerouti, “Towards a model of work engagement,” Career Development International , 2008, Volume 13, Issue 3. ways to combat burnout and to retain and engage employees, and therefore are important for addressing growing talent and skills shortages within organizations. Employers who “double down” on talent redeployment, mobility, reskilling, and upskilling tend to see improvement across a range of financial, organizational, and employee experience metrics. In a recent study of extensive employee data, offering lateral career opportunities was two-and-half times more predictive of employee retention than compensation, and 12 times more predictive than promotions 48 “Why every leader,” 2022. —signaling an opportunity for leaders to support employee desires to learn, explore, and grow way beyond traditional career progression.

Investing in your employees’ capabilities can drive financial returns, is often cheaper than hiring, and signals to employees that they are valued and have an important role in the organization.

Do we promote sustainable work?

Promoting sustainable work goes beyond managing workload. It’s about enabling employees to have a sense of control and predictability, flexibility, and sufficient time for daily recovery. It’s also about leading with compassion and empathy 49 “It’s time to eliminate bad bosses. They are harmful and expensive,” Potential Project, The Human Leader, April 2022. —tailoring interventions based on where, when, and how work can be done , and how different groups are more likely to (re)establish socio-emotional ties  after a long period of isolation and loss of social cohesion .

One technology company is using real-time data on employee preferences to rapidly test and iterate solutions that work for specific groups around return-to-office options. To find solutions that work for your employees, consider adopting a test-and-learn  mindset. This approach can help the organization make progress while adapting as context evolves (a hallmark of more productive  organizations).

Are we holding leaders accountable?

Many organizations consider people leadership criteria in their performance management. Yet, there is substantial room to grow when it comes to employers providing transparency around employee mental-health and well-being objectives and metrics. 50 Workplace Mental Health Blogs , One Mind, “Fix performance management by aligning it with employee mental health,” blog entry by Daryl Tol, March 2, 2022; Garett Slettebak, “Measuring progress on workplace mental health”, One Mind at Work, March 24, 2022.

Organizations that are doing this well have set clear expectations for managers to lead in a way that is supportive of employee mental health and well-being. 51 Taylor Adams et al., Mind the workplace: Work health survey 2021 , Mental Health America, 2021. They offer training to help managers identify, proactively ask about, and listen to employees’ mental-health and well-being needs. They also introduce mental-health “pulse” checks and incorporate relevant questions into the broader employee satisfaction surveys, to establish a baseline and track trends in how employees are feeling. Discussion on employee mental health and well-being can be incorporated into regular leadership meetings, including concerns, risks, and potential actions.

To encourage leaders to lead by example and increase their accountability, some employers embed employee mental-health support into leaders’ reviews based on anonymous upward feedback from their teams. Finally, some companies are exploring if they can go even further and tie incentives to short- and long-term employee mental-health and well-being objectives.

Are we effectively tackling stigma?

As noted in a previous McKinsey article , the majority of employers and employees acknowledge the presence of stigma 52 In the context of employee mental health, stigma is defined as a level of shame, prejudice, or discrimination toward people with mental-health or substance-use conditions. in their workplaces. Stigma has been shown to have real costs to workforce productivity, often exacerbating underlying conditions because of people being afraid to seek help for mental-health needs and driving down an employee’s self-worth and engagement.

We see several actions that organizations are taking to eliminate stigma. 53 Erica Coe, Jenny Cordina, Kana Enomoto, and Nikhil Seshan, “ Overcoming stigma: Three strategies toward better mental health in the workplace ,” July 23, 2021. Leading by example can make a difference, with senior leaders stepping forward to describe personal struggles with mental health, using nonstigmatizing language. 54 Evelien Brouwers et al., “To disclose or not to disclose: A multi-stakeholder focus group study on mental health issues in the work environment. Journal of Occupational Rehabilitation , 2020, Volume 30, Number 1. Leaders showing vulnerability helps to remove shame and promote a psychologically safe culture. 55 Global thriving at work framework , MindForward Alliance, 2020.

Stigma can also be reduced by companies prioritizing mental wellness as critical for peak performance instead of rewarding overwork at the expense of rest and renewal—rewarding an “athlete” mindset instead of overemphasizing a “hero.” This can begin to shift perception of signs of burnout or other mental-health needs as being indicative of a moral failing. Finally, creating a dedicated role to support employee mental health and well-being and appointing a senior leader, such as chief wellness officer, will increase awareness and show commitment.

Do our resources serve employee needs?

Leaders should evaluate whether mental-health and well-being resources are at parity with physical-health benefits and how frequently they are being used by employees. An increasing number of employers have expanded access to mental-health services 56 Charles Ingoglia, “Now more than ever, employers must provide mental health support for employees,” National Council for Mental Wellbeing, May 4, 2022. ; however, research  shows that almost 70 percent of employees find it challenging to access those services.

In a previous survey , 45 percent of respondents who had left their jobs cited the need to take care of family as an influential factor in their decision (with a similar proportion of respondents who are considering quitting also citing the demands of family care). Expanding childcare, nursing services, or other home- and family-focused benefits could help keep such employees from leaving and show that you value them. Patagonia, long the standard-bearer for progressive workplace policies, retains nearly 100 percent of its new mothers with on-site childcare and other benefits for parents.

Never in history have organizations around the world devoted so much attention and capital to improving employee mental health and well-being. It is lamentable that these investments are not always providing a good return regarding improved outcomes. Employers that take the time to understand the problem at hand—and pursue a preventative, systemic approach focused on causes instead of symptoms—should see material improvements in outcomes and succeed in attracting and retaining valuable talent. More broadly, employers globally have an opportunity to play a pivotal role in helping people achieve material improvements in health. With collaboration and shared commitment, employers can make a meaningful difference in the lives of their employees and the communities they live in.

The McKinsey Health Institute (MHI) is collaborating with leading organizations around the world to achieve material improvements in health—adding years to life and life to years. As part of that, MHI is focused on improving employee mental health and well-being at scale—in a way that is good for business, for employees, and for the communities they live in.

To stay updated about MHI’s initiative on employee mental health and well-being, sign up at McKinsey.com/mhi/contact-us .

Jacqueline Brassey is a director of research science in McKinsey’s Luxemburg office, Erica Coe is a partner in the Atlanta office, Martin Dewhurst is a senior partner in the London office, Kana Enomoto is a senior expert in the Washington, DC, office, and Barbara Jeffery is a partner in the London office; they are all leaders with McKinsey Health Institute (MHI). Renata Giarola , in the Southern California office, and Brad Herbig , in the Philadelphia office, are consultants with MHI.

The authors wish to thank Yueyang Chen, Elena Chit, Aaron de Smet, Soheil Eshghi, Lars Hartenstein, Tom Latkovic, David Mendelsohn, Roxy Merkand, Isidora Mitic, Bill Schaninger, Wilmar Schaufeli, Jeris Stueland, Berend Terluin, Karen van Dam, and Marieke van Hoffen for their contributions to this article.

This article was edited by Allan Gold, a senior editorial advisor in Washington, DC, and Elizabeth Newman, an executive editor in the Chicago office.

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