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15 Administrative Assistant Resume Examples for 2024

Administrative Assistant

Best for jobs requiring a traditional resume

A professional resume like this one communicates a more formal tone, but it’s unique enough to still leave a favorable first impression.

Resume Builder

Like this template? Customize this resume and make it your own with the help of our Al-powered suggestions, accent colors, and modern fonts.

• Administrative Assistant Resume
• Admin Assistant Resumes by Experience
• Admin Assistant Resumes by Role

Writing Your Admin Assistant Resume

Emma had spent the past few years working hard in NYC, building skills and qualifications as an administrative assistant, but one day she realized she really wanted to move back home to spend more time with her mom. Proud of her progress so far, Emma began looking online for jobs in her hometown and quickly realized she’d need to build a resume that reflected everything she’d learned.

“Where do I begin?” she stressed, whipping up a quick set of search results—including our useful resume tips , which caught her eye immediately. Thanks to her understanding of how to combine large and small tasks for peak organization, she was able to quickly develop a resume and generate a cover letter to impress!

With some determination and our hefty stock of administrative assistant resume examples at hand, soon you can be following up with your brand-new boss, just like Emma!

Administrative Assistant Resume Example

or download as PDF

Why this resume works

• Metrics are just numbers that provide evidence for your claims. They’re easy to read and great at demonstrating your abilities, so try to include numbers wherever you can.
• You can include how many people you collaborated with, how much you improved revenue, and how many staff calendars you managed, to name a few.
• Words like “Microsoft Office Suite,” “Quickbooks,” reporting,” and “organization” are great for assuring employers you’ve got the chops for your future administrative assistant role.

Senior Administrative Assistant Resume

• Luckily for you, there are many Word resume templates and Google Docs resume templates out there—just make sure you have a backup resume on hand in case the employer needs several copies with different layouts.
• Action verbs like “coordinated,” “prepared,” and “maintained” do an effective job demonstrating ownership within your senior administrative assistant resume .

Administrative Assistant II Resume

• Unlike a resume objective, a summary paragraph is a two-to-four-sentence overview of your achievements and successes in the field. 
• If your resume summary is strong enough, it can be the selling point of your entire resume, so it’s well worth spending extra time to make sure this section of your resume is perfect. 
• Focus on including a mixture of different types of metrics, including percentages, dollar values, and hard numbers (such as the number of executive schedules you managed, or the time you saved by streamlining invoicing systems).

Entry-Level Administrative Assistant Resume

• For example, did you lead a club? Volunteer somewhere? Complete a group project while in your classes? There are many options to showcase your leadership abilities!
• If you’re still working out  how to write a resume , just know it’s okay to include non-relevant work experience on your entry-level administrative assistant resume . No matter the role, it can still highlight soft skills like responsibility, time management, and document preparation.

Administrative Assistant No Experience Resume Example

• In your administrative assistant no experience resume, give precedence to achievements such as solving customer issues over the phone, boosting customer satisfaction, accelerating problem resolution, etc.

Administrative Specialist Resume

• Quantified accomplishments like “increased revenue from repeat clients by $32,984 per year” and “cataloged over 2,273 archived articles” are exactly what we’re talking about here. These are your ticket to showing potential employers the real impact of what you do, packed with more punch than the vague “boosted revenue.”

Administrative Support Resume Example

• Sure, branding yourself as a hard worker, team player, and organized sounds good at first glance. However, such claims are pretty much the go-to for every other candidate. To stand out, let your administrative support resume detail exactly how you’ve mastered essential tools and software—Think Dropbox, Trello, and Hubspot CRM, and provide specific examples of your expertise in action.

HR Administrative Assistant Resume

• Now’s the time to radiate a modern and fresh vibe with the Elegant template! Use colors that catch the eye of any reader at first sight. Next, secure the job by adding all the digital HR tools like BambooHR, JazzHR, and Google Workspace to stay ahead of the competition!

Construction Administrative Assistant Resume Example

• Flourish your construction administrative assistant resume with bullet points like “Managed site operations for a $10M+ infrastructure project” and “slashing misalignment errors by 13%” to highlight your ability to supervise large-scale projects and keep important metrics like misalignment errors at a minimum.

Real Estate Administrative Assistant Resume

• Draw attention to your abilities to solve client problems, streamline office operations, bring new business, and so on.

Executive Administrative Assistant Resume Example

• That’s where metrics come in! Include the number of people you worked with or the number of clients you assisted so employers know your experience.
• Change the font, color, and layout to match your preferences and content. Some templates allow for more work experience while others focus more on other sections, so choose accordingly.

Medical Administrative Assistant Resume

• We’d recommend  formatting your resume  using reverse-chronological order to show your most current role first. That way, your future employer sees your most relevant abilities.
• Include your specific experience verifying information, performing billing responsibilities, and recording data. 

Administrative Assistant/Receptionist Resume

• If you’re applying for a company with a casual culture, use vibrant colors, like pink and purple. If you’re applying to work as a criminal defense law firm receptionist, you’d better stick with more professional colors like navy or gray.
• The goal is always to catch an employer’s attention in a good way, and color is a bright, fun way to do that! Whatever color you choose is up to you, but consider your employer when picking out shades. 
• Hard skills (aka specific technical capabilities and training) are more valuable to highlight and easier to quantify, so include them when you can.
• Keywords like “bookkeeping,” “Asana,” and QuickBooks” are great examples of technical skills.

Administrative Coordinator Resume

• Resumes distill everything about you into one page, so you need to organize all your career details into clearly defined sections with headers.
• Make sure you include skills that can be relevant depending on what you read in the job description. For example, workspace management software is relatively universal, so if you’re already familiar with Google Workspace, you’ll likely adapt quickly to Microsoft Office Suite.

Administrative Associate Resume

• Here’s a tip: highlight your achievements in light of the  administrative assistant job description . Look for repeated keywords and phrases that match your experience, then include them on your resume.
• Want to include more skills but don’t know how? Try adding a  hobbies section to your resume  to highlight some of your abilities outside of work. Pick relevant pastimes that might interest the employer (and give you something to talk about during the interview).
• Instead of just saying, “collaborated with department staff to source job candidates,” try adding details like the total number of job candidates you hired, or the number of departments you worked with.

Related resume guides

• Front Desk Receptionist
• Office Assistant
• Receptionist

As an administrative assistant, you’re the person who keeps the day-to-day operations running smoothly. You’re trusted to act as the face of the company for visitors, and you understand the importance of organization. But you might not realize just how important it is to perfect your resume. Your resume is the first thing hiring managers will look at, so ensure it demonstrates your aptitude for the job.

In this section, we’ll dive into four of the main tips we have for improving your resume, including: 

• Administrative assistant skills
• Formatting your administrative assistant resume
• Quantifying your previous impact
• Customizing your resume for each job

1. Include your administrative assistant skills wisely

If you’re unfamiliar with how hiring managers filter applicants, you may be tempted to overlook the skills section on your administrative assistant resume. But, after learning about ATS, you’ll never make that mistake again.

Hiring managers use the ATS, or applicant tracking system software, to narrow their applicant pool. The ATS works by filtering keywords (usually in your skills section) on your resume and matching them to pre-selected words prioritized by recruiters.  Your resume will be rejected if you don’t have enough matching keywords.  

This system works well when there are a lot of job applicants, but it’s understandably a pain for you, the applicant, to deal with. That’s why it’s important to utilize a skills section that incorporates the right  resume skills . You can do this by focusing on the  administrative assistant job description .

Read this small excerpt from a job description and see if you can pick up on the most relevant skills for this particular administrative assistant job. Then, read ahead to see if your skills list resembles ours: 

Optics Fusion is a fast-growing company seeking a self-starter administrative assistant who can recognize tasks that need completion with minimal supervision. The ideal candidate will thrive on interacting with clients and the public while displaying a high degree of professionalism. Must be comfortable working in fast-paced environments and dividing attention between many day-to-day operational tasks. Computer-savvy assistants are encouraged to apply! 

Compare the list of skills you wrote down from this job description with ours :

• Scheduling and organization
• Communication
• Process automation
• Independent worker
• Detail-oriented
• Health insurance
• Computer software

The job you apply for may or may not have similar skill preferences, but there will typically be a common thread of recurring keywords.

Some of the following admin assistant skills will likely pop up in job descriptions:

• Microsoft Office
• Data analysis 
• Financial reporting
• Google Calendar 
• Answering calls
• Multi-tasking

2. Pick the best resume format

Like your skills section, your resume format is important for determining whether the ATS will properly read and file your resume. Aside from the ATS, formatting your resume properly will make it easier for recruiters to read your administrative assistant resume.

To this end, we suggest using  reverse-chronological formatting , with your most recent work experience listed at the top of your resume. This will help hiring managers quickly evaluate your most relevant and (likely most impressive) work.

These are a few other critical elements for your resume formatting:

• Page Length:  Keep your resume to  exactly  one page: no more and no less. 
• Bullet Points:  Bullet points are a useful tool to break up large pieces of text when you’re describing your work experience. Aside from making your resume more visually appealing, they’ll also make writing these sections much easier. 
• Icons/Images:  Have you considered adding icons or images to your resume? Don’t! Recruiters and the ATS both dislike them. 
• Job Title:  Customize your job title for every position to which you apply. It shows that you care enough about the position to put in the extra effort, and hiring managers will appreciate it. 
• Objective/Summary:  If you include one of these, you’ll want to ensure it’s customized (more on this in the next section).

Should you bother with a resume objective or summary?

You might notice that we just hinted that resume objectives and summary statements are optional. While it’s true that they’re not an essential element of an administrative assistant resume, there are a few specific circumstances when they might be helpful. Let’s demystify these optional sections and determine when to consider including one of them on your resume. 

A  resume objective  is a customized two to three-sentence opener typically included toward the top of your resume. In the visual example below, notice how the objective briefly covers the job title, the company name you’re applying to, and why you’re applying to the specific job. We recommend including an objective only if you’re just starting your career or transitioning to another field.

Let’s go over a few of these statements, including both poor and strong examples of each: 

• This is a poor example of an objective. It’s vague and doesn’t mention anything specific that would help the hiring manager. If you’re unwilling to customize your statement, you shouldn’t include an objective. 
• This objective is much better. It’s highly specific, mentioning years of experience, a particular job title, the company name, the candidate’s skills, and how they will contribute to the company. 
• This makes a horrible first impression. Note the misspelled words and abbreviations used. Remember: a good summary/objective can improve your chances of getting hired, and a bad one can do some damage. Do you think a hiring manager would want to hire this applicant?
• Do a little research on the job to which you’re applying. This applicant used their summary statement to demonstrate knowledge about the clinic they’re interested in working for, which hiring managers will appreciate. 

3. Measure your admin assistant work with metrics

Many admin assistant applicants tell us they find it difficult to write their resumes in a way that displays confidence and job capability. Often, the problem is that they’re not quantifying their job impact with metrics (numbers).  Metrics are the easiest way to provide measurable insight into your work performance . As an administrative assistant, there are many areas in which you can include numbers on your resume. Read below for some of the best ways to leverage metrics from your previous roles: 

• Number of people:  It’s a good idea to mention the size of the companies you’ve worked for, including staff size and customer base. 
• Efficiency improvements:  Have you streamlined policies or systems? Orchestrated the switch to a new type of admin software? Has your work saved a significant amount of time? 
• Scheduling:  How many meetings do you schedule per week? Of how many executive calendars are you in charge? Do you set up appointment reminders for clients, and, have these reminders reduced the rate of late/missed client meetings? 
• Billing:  Do you process customer/patient/insurance billing? If so, how much money are you charged with managing? Do you compile expense reports? 

Now that you’ve thought through areas of your job from which you can pull metrics, read through these sample work experience bullet points to get a little more inspiration:

• Met 95% of project deadlines by mitigating all engineering hurdles and roadblocks
• Provided remote troubleshooting to customers over the phone with a 90% success rate, resolving calls in less than 7 minutes
• Managed 3 essential projects that facilitated more than $5 million in annual revenue

4. Modify your resume for each admin assistant job

We’ve mentioned it a few times, but it’s so important we’ll repeat it:  you must customize your resume for each job to which you apply . After all, administrative assistants have widely varying job responsibilities, and you should take the extra step to best align your resume with the specific job for each application you submit. Fortunately, you don’t have to change your entire resume, but let’s go over the areas you should customize: 

• The objective/summary:  Without a doubt, if you include a resume objective or summary statement, you’ll need to customize it. Focus on highlighting relevant skills for the position, and mention the company name. One warning—always tailor this section before you submit your application. Please don’t be the person who forgets to change the company name before submitting it to multiple jobs!
• Skills:  Customize your skills section by referencing the job description. Usually, hiring managers are upfront about the desired skills required for the job. 
• Job description bullet points:  You can alter your job description bullet points to emphasize different types of administrative assistant jobs. For example, highlight your efficiency and time management for jobs that require multi-tasking and the ability to work in a hectic environment. Other positions, such as medical assistant jobs, may be more concerned about billing, policy compliance, and patient privacy. 

Administrative assistant resume

• Focus on covering key areas such as your computer and software literacy, customer relations, scheduling, financial reporting, billing, internal communication, and hiring. 
• If the job description mentions that some aspects are more important than others for the role, you can emphasize them more heavily. 

Entry-level admin assistant resume

• For example, you may want to highlight your ability to get along well with others, your organizational skills, and your ability to stay organized. 
• This savvy entry-level candidate absorbed excess white space with a metrics-packed internship.

Executive admin assistant resume

• Executive administrative assistants typically work on more complex, higher-stakes administrative issues. Demonstrate your increased work responsibility. 
• You need to format your executive resume using the reverse-chronological format, which will best showcase your career growth. 

Medical admin assistant resume

• Focus on highlighting your capacity to manage insurance billing and claims. 
• Do you have an understanding of electronic medical records (EMR)? If yes, you should consider including it on your resume. 
• Demonstrate your understanding of important skills for admin assistants specific to the medical field. 

Notice this applicant’s mention of keyword skills like HIPAA and EMR.

Senior admin assistant resume

• Ensure you showcase skills that set you apart from less experienced administrative assistants. 

Our parting advice for your admin assistant resume

You should be proud of yourself for taking your resume seriously! You’ve made it to the end of this guide, and you’re on the right path to creating your best, most professional administrative assistant resume yet!

Let’s review the four main tips we’ve covered in this guide as a quick recap.

We’ve discussed how to build your skills section, how to format your resume for the ATS, how you can add metrics, and why you should modify every administrative assistant resume you submit.

With these tips in mind, upload your resume to our free  resume checker  to see how your masterpiece can be improved with our AI-powered tips. If you’re thinking about starting your resume from scratch, try our  AI resume builder , where you can begin the process with built-in AI-powered tips and proper formatting. 

11 Administrative Assistant Resume Examples and Templates for 2024

Administrative Assistant Resume Templates and Examples (Download in App)

Most popular administrative assistant resumes, administrative assistant text-only resume templates and examples, how to write an administrative assistant resume, how to pick the best administrative assistant resume template, frequently asked questions: administrative assistant resume examples and advice.

• Entry-Level
• Senior-Level

Medical Administrative Assistant Resume Example

Accounting Administrative Assistant Resume Example

Financial Administrative Assistant Resume Example

Clerical Resume Example

Receptionist Resume Example

Office Assistant Resume Example

Executive Assistant Resume Example

Office Manager Resume Example

• Medical Administrative Assistant
• Accounting Administrative Assistant
• Financial Administrative Assistant
• Receptionist
• Office Assistant
• Executive Assistant
• Office Manager

Jane Doe (123) 456-7890 [email protected] linkedin.com/in/yourname 123 Address Rd, Anywhere, USA

Recent college graduate with a background in business administration. Passionate about providing peerless service to both internal and external customers.

• Bookkeeping and accounting software
• Customer service
• Microsoft Office Suite
• Written and verbal communication

Job Experience

Admissions Office Receptionist , College Office of Admissions , New York, NY | August 2016 to December 2019

• Greeted prospective students, provided paperwork, scheduled tours, and coordinated interviews with admissions counselors
• Answered phones from prospective students and their families, providing information about application status and transferring calls as needed
• Processed student information, including sorting mail and entering data received into the applicant management system

Customer Service Representative , ABC Call Center , New York, NY | Summers 2014 to 2019

• Answered phones in a call center environment, speaking with customers nationwide to help solve product and service challenges
• Successfully addressed customer complaints to resolve service problems including shipping delays, incorrect shipments, and damaged products
• Named “Employee of the Month” in June 2019 due to excellent customer satisfaction ratings

Bachelor of Business Administration , The Ohio State University , Columbus, OH | August 2015 to December 2019

• Academic experience in finance, accounting, communication, and statistics

Jane Smith (123) 456-7890 [email protected] linkedin.com/in/yourname 123 Address Rd, Anywhere, USA

Administrative Professional with nearly a decade of experience supporting marketing and advertising operations at both Fortune 500 firms and startups.

Professional Experience

Administrative Assistant, Marketing Department, LMN Major Media Corp, New York, NY | August 2015 to Present

• Support the marketing department personnel at all levels
• Schedule meetings and company events
• Print and prepare marketing materials for review and distribution
• Answer the phone for key executives and provide information to callers both in and outside the company
• Track marketing performance for key campaigns to relay to management teams
• Partner with HR to announce job openings both internally and externally and coordinate interviews

Executive Assistant, XYZ Tiny Marketing Firm, New York, NY | June 2013 to July 2015

• Provided comprehensive support to the CEO, including calendar management, visitor tracking, food ordering, and managing phone calls
• Coordinated with other departments to solicit necessary information, including financial presentations and marketing metrics
• Organized and scheduled executive travel, including international trips to multiple countries
• Typed meeting minutes during staff and board meetings

Associate of Arts — Business Administration, Broward College, Fort Lauderdale, FL

• Customer service, including answering phones, greeting guests, and providing facility tours
• Event planning and scheduling
• Office software including Adobe Acrobat and Microsoft Office

Bob Smith (123) 456-7890 [email protected] linkedin.com/in/yourname 123 Address Rd, Anywhere, USA

Administrative Professional with 10+ years of advancement and experience. Diligent and organized assistant with expert Microsoft Office skills and a strong service mindset.

Administrative Assistant Manager, ABC Financial Services Corp, New York, NY | April 2015 to Present

• Oversee administrative assistants in specific business units, including scheduling and time card reporting
• Answer phones, organize visitor information, and direct clients to appropriate groups
• Manage digital and physical filing systems for all departments
• Perform ongoing clerical duties such as managing supply inventory, preparing presentations, organizing meetings, and arranging executive travel
• Support marketing efforts by assembling and distributing print and email communications about upcoming campaigns

Administrative Assistant, DEF Hospital System, New York, NY | June 2009 to April 2015

• Greeted patients and their visitors and provided directions, information, and guidance
• Answered a multi-line phone system, quickly transferring callers to their desired department
• Maintained patient records while adhering to strict HIPAA privacy requirements
• Printed and distributed marketing materials, hospital flyers, and other information
• Prepared documents for health insurance billing, and coordinated with insurance providers for general inquiries as needed

Bachelor of Arts (BA) – English, The Ohio State University, Columbus, OH | 2009

• Digital and physical file maintenance
• Office software, including Microsoft Office and Adobe Acrobat
• Scheduling in Google Calendar and Microsoft Outlook

Amar Singh (123) 456-7890 [email protected] linkedin.com/in/yourname New York, NY 12345

A results-driven medical administrative assistant with five years of experience, specializing in office administration, calendar management, and patient relations. A proven track record of effectively managing patient records, appointments, and billing claims to improve patient satisfaction and retention.

Medical Administrative Assistant, Orson Medical Associates, New York, NY July 2021 – present

• Manage and update over 5,000 patient records, ensuring accuracy and confidentiality in line with HIPAA regulations
• Coordinate and schedule appointments for 20 health care professionals, identify solutions to reduce scheduling conflicts, and contributed to a 92% patient satisfaction rating
• Oversee all aspects of billing and insurance claims, resulting in a 20% reduction in billing disputes and a smoother claims process

Medical Administrative Assistant, Cambridge Orthopedics, New York, NY June 2019 – July 2021

• Managed and updated patient records for over 3,000 patients, ensured all information was accurate and up-to-date, and maintained compliance with HIPAA regulations
• Conducted scheduling and calendar management for 15 health care professionals, coordinated patient appointments and cancellations, and communicated with empathy and understanding to ensure patient satisfaction
• Processed billing and insurance claims, which included liaising with insurance companies to resolve billing disputes or issues

Bachelor of Science (B.S.) Human Resources University of Syracuse, New York, NY  September 2015 – May 2019

• Calendar management
• Office administration
• HIPAA compliance
• Patient relations
• Process improvement

Certifications

• Certified Medical Administrative Assistant, CMAA, NHA, 2018

Sarah Johnson (123) 456-7890 [email protected] linkedin.com/in/yourname Miami, FL 12345

A dynamic administrative professional with seven years of experience, specializing in accounting, financial analysis, and business administration. A proven track record of identifying opportunities to reduce costs and align operating budgets with long-term financial goals. Adept at preparing financial reports and managing accounts payable and receivable.

Accounting Administrative Assistant, Corbin Construction Inc., Miami, FL October 2019 – present

• Prepare and reconcile monthly and annual financial reports, ensuring accuracy and compliance with accounting standards and regulations
• Coordinate with the accounting team to prepare an annual budget valued at $6.2 million, including forecasting financial needs and aligning them with long-term company goals
• Manage the company’s accounts payable and receivable, process invoices, ensure timely payments, and resolve discrepancies, resulting in a 15% decrease in overdue accounts

Accounting Administrative Assistant, Hayden Home Renovation, Miami, FL June 2017 – October 2019

• Prepared and reconciled financial reports in collaboration with a team of three accountants, ensuring accuracy and compliance with accounting standards
• Supported the preparation of an annual operating budget valued at $3.5 million, analyzed financial data, and identified opportunities to reduce operating expenses, which contributed to a 15% reduction in overhead costs
• Managed the company’s accounts payable and receivable, processed invoices, and identified billing errors, resulting in a 10% increase in on-time payments

Bachelor of Science (B.S.) Business Administration University of Florida, Gainesville, FL September 2013 – May 2017

• Accounts payable and receivable
• Budget development
• Financial analysis
• Financial auditing
• Certified Bookkeeper (CB), AIPB, 2018
• Certified Administrative Professional (CAP), IAAP, 2017

John Bergsen (123) 456-7890 [email protected] linkedin.com/in/yourname Philadelphia, PA 12345

A results-driven financial administrative assistant with six years of experience supporting enterprise clients at leading firms such as Deloitte and PwC. A proven expertise in managing financial data, developing budgets, and ensuring compliance with financial regulations. Adept at collaborating with cross-functional teams to enhance financial reporting.

Financial Administrative Assistant, Deloitte, Philadelphia, PA February 2020 – present

• Oversee and manage financial data for 15 client accounts ranging from $200,000 to $3 million, ensuring accuracy and timely updates of financial records
• Assist in the preparation of multi-million dollar annual budgets, monitor expenditures, and identify cost-saving opportunities, resulting in a 15% reduction in operating costs
• Support financial analysts in conducting financial reporting, evaluating business financials, and identifying risk factors for investors

Accounting Administrative Assistant, Hayden Home Renovation, Philadelphia, PA June 2018 – February 2020

• Managed financial data and processed invoices for a portfolio of 20 clients generating over $10 million in annual revenue, supported budget preparation and financial planning, and successfully reduced annual spend by 15%
• Conducted internal audits to ensure compliance with financial policies and regulations, successfully identifying and resolving discrepancies

Bachelor of Science (B.S.) Finance Temple University, Philadelphia, PA September 2014 – May 2018

• Financial planning and analysis (FP&A)
• Financial reporting
• Regulatory compliance
• Certified Financial Planner (CFP), 2019
• Certified Administrative Professional (CAP), IAAP, 2018

John Smith (123) 456-7890 [email protected] linkedin.com/in/yourname 101 S Tryon St, Charlotte, NC 28280

Highly organized Clerical Assistant with 8+ years of experience in office administration. Adept at scheduling business trips and working in a fast-paced environment. Use various automation programs (including Microsoft Excel, Outlook, and SharePoint) to maintain correspondence, business files, and administrative documents.

Senior Office Assistant, Clerical Clerks, Raleigh, NC | October 2016 to Present

• Observe payroll for 50+ employees, including the posting of checks each month
• Monitor and respond to all client emails to resolve complaints

Highlights:

• Expedited CRM data entry process for sales orders by 15%
• Facilitated a 22% increase in customer retention

Administrative Clerk, The Office People, Raleigh, NC | May 2014 to October 2016

• Scanned 200+ documents per day
• Helped answer incoming phone calls and make important outgoing calls
• Increased positive patient survey responses by 20%

Junior Office Clerk, Offices ‘R’ Us, Raleigh, NC | September 2011 to May 2014

• Assisted various managers and staff members
• Scheduled meetings in MS Outlook
• Drafted reports in MS Word and Excel

Associate Degree — Business Studies Duke University , Durham, NC | 2011

• Microsoft Office (advanced Excel and Outlook)
• Team collaboration

Professional Administrative Certification of Excellence (PACE), ASAP | 2013

Angela Martin (123) 456-7890 [email protected] linkedin.com/in/yourname 123 Address Rd, Anywhere, USA, 12345

Friendly, organized receptionist with significant experience in fast-paced healthcare environments. Committed to providing exceptional customer service and effective administrative support while embracing new challenges and skills.

Receptionist, Pediatric Care Group, Pittsburgh, PA April 2016-Present

• Welcome and check in approximately 30 patients per day at pediatrician’s office
• Schedule and confirm appointments via phone and email
• Answer questions and provide assistance in person, over the phone, and through email
• Distribute forms to patients and verify that required fields are completed properly
• Collect and process patient co-pays
• Maintain digital and physical patient records
• Coordinate with local hospitals to schedule in-patient and out-patient procedures

Assistant Receptionist, Community Health Center, Pittsburgh, PA June 2013-April 2016

• Greeted and checked in approximately 40 patients per day at urban health clinic
• Scheduled and confirmed appointments via phone and email
• Maintained physical and digital confidential patient records
• Coordinated with health insurance companies to cover appointments and procedures and resolve billing issues
• Provided support to head receptionist as needed, including data entry, ordering office supplies, and maintaining the patient waiting area

Bachelor of Arts, Communication University of Pittsburgh, Pittsburgh, PA, August 2009-May 2013

• Excellent written and verbal communication skills
• Proficient in Microsoft Office, Microsoft Outlook, Adobe Acrobat, Google Suite
• Using a multi-line phone system
• Organization and attention to detail
• Providing friendly, prompt customer service

Tyreece Rivers (123) 456-7890 [email protected] linkedin.com/in/yourname 123 Address Rd, Anywhere, USA

Administrative Professional with 5+ years of experience. Skilled at planning and streamlining tasks to help achieve company goals. Offer advanced expertise in Microsoft Office Suite and calendar management. Equally effective working independently or on a team.

Executive Assistant, Burke + Co, San Francisco, CA October 2019 to Present

• Efficiently support the Head of Investor Relations with operational and administrative tasks
• Handle sensitive client data in line with data protection guidelines
• Schedule meetings and manage travel bookings and itineraries

Administrative Assistant, Felton Institute, San Francisco, CA August 2017 to September 2019 

• Maintained productive phone and email correspondence with end users, colleagues, and vendors
• Placed orders to vendors and processed invoices efficiently and accurately
• Answered and forwarded phone calls, and carried out service user and management requests as needed
• Checked invoice records for accuracy and completeness

Bachelor of Business Administration, The Paul Merage School of Business, University of California, Irvine

• Data Protection Practices
• Event Planning & Organizing
• Information Technology (IT)
• Process Streamlining
• Record Maintenance
• Report Generation
• Team Collaboration
• Time Management

Joaquin Smith (123) 456-7890 [email protected] linkedin.com/in/yourname 123 Address Rd, Anywhere, USA

Enthusiastic executive assistant with 7 years of experience in providing consistent support to C-suite professionals and other corporate leaders. Expertise in scheduling, event planning and general office management. Ready to support corporate growth and development through hands-on assistance for key executives.

Executive Assistant, Aloricorp, Plantation, FL January 2016 – Present

[Global financial services firm with 10,000+ employees]

• Remotely oversee C-suite calendars for team of 10+ executives and manage virtual conference room availability
• Manage annual corporate events budget of over $250,000, including arranging for catering, renting out spaces, negotiating payment and scheduling
• Coordinate with event staff at venues to ensure all events follow predetermined schedules
• Draft, review and distribute corporate communications from the CEO specifically and the company at large

Event Planning Assistant, Windesk Inc., Hollywood, FL January 2013 – December 2016

[Innovative IT company with 1,000+ employees]

• Served as the point person for organizing 20+ corporate events per year, communicating upcoming conferences and social gatherings with all team members
• Assisted in managing annual event budget of over $100,000, working to find venues, decor, support services and food that fall in line with spending expectations
• Worked with other event management staff to plan events of all kinds from start to finish, including conferences, trainings, seminars, parties and off-sites
• Managed guest lists to determine proper food and drink orders as well as adequate space needs

Associate of Science, Business Administration Broward College, Fort Lauderdale, FL August 2007 to May 2009

• Event planning
• Vendor coordination
• Excellent customer service
• Expert written and verbal communication skills
• Organization
• Inventory management
• Microsoft Office

Betty Smith (123) 456-7890 [email protected] linkedin.com/in/yourname 123 Address Rd, Anywhere, USA

Experienced office manager with over a decade of experience working in employee and office management roles. Significant practice in running an administrative team, pricing and procuring equipment, and ensuring office spaces run smoothly and in adherence with OSHA safe employment practices.

Administrative Manager, ABC Small Corp, Miami, FL January 2011 – Present

• Oversee administrative assistant staff, including participating in the hiring process
• Manage payroll, including time card processing and providing biweekly paychecks to staff members
• Organize supply orders, including keeping inventory and researching cost management strategies
• Send corporate communications, including executive memos and changes to corporate policies
• Process incoming and outgoing mail for all staff members

Office Manager, QRS Manufacturing, Miami, FL January 2009 – December 2010

• Ensured facility was complying with OSHA standards, including managing safety procedures and posting all required notices
• Managed time cards for payroll purposes, including ensuring correct time reporting
• Oversaw equipment ordering, including heavy machinery for the warehouse as well as standard office supplies
• Served as a resource for warehouse and factory staff, including organizing maintenance requests, answering company questions and providing corporate memos as necessary

Bachelor of Business Administration University of Miami Miami, FL, August 2005 – December 2009

• Adobe Acrobat
• Equipment ordering
• Facility management
• Maintenance management
• OSHA experience

Applying for a new job is exciting, and it is important to do everything possible to stand out. One key way to do that is by writing a strong resume. Your administrative assistant resume should show you have the technical and organizational skills to assist a potential employer. The information below reveals the secrets to crafting a great administrative assistant resume.

1. Write a dynamic profile summarizing your administrative assistant qualifications

The Profile section is where you give the hiring manager a concise summary of your skills and experience. It should highlight what makes you an excellent fit for the role and entice the manager’s interest so they keep reading. In most cases, indicate the number of years of administrative experience you have. You may also want to mention your past work environment (such as a health care office or small business) if it aligns with your goals. This is also a good place to include a short list of your technical proficiencies, such as Microsoft Office or Google Suite.

Senior-Level Profile Example

Administrative professional with over 10 years of advancement and experience. Diligent and organized assistant with expert Microsoft Office skills and a strong service mindset.

Entry-Level Profile Example

2. add your administrative assistant experience with compelling examples.

Being an administrative assistant is all about streamlining tasks and taking daily duties off your boss’s plate. This means your Experience section should focus on how you raised office efficiency or contributed to the business’s overall goals. For example, if you recognized the office’s calendar system was outdated and researched and presented better options to your manager, that shows you find solutions and take initiative.

Senior-Level Professional Experience Example

Administrative Assistant Manager ABC Financial Services Corp, New York, NY | April 2015 to present

Entry-Level Professional Experience Example

Admissions Office Receptionist College Office of Admissions, New York, NY | August 2016 to December 2019

3. Include administrative assistant-related education and certifications

Administrative assistants are often required to know a little about a lot. You may need to manage phone and email communication systems, keep track of your manager’s calendar, and maintain an inventory of office supplies that need to be ordered — all in a day. These skills can be hard to quantify, but you can use the Education and Certifications sections of your resume to show you took classes in Microsoft Excel and Access or obtained a certification in certain software.

• [Degree Name]
• [School Name], [City, State Abbreviation] | [Graduation Month and Year]
• Bachelor of Arts (BA) – English
• The Ohio State University, Columbus, OH | May 2009
• [Certification Name], [Awarding Organization] | [Completion Year]
• Certified Administrative Assistant, National Career Certification Board | 2022

4. Include a list of skills and proficiencies related to administrative assistants

The Key Skills section allows a hiring manager to quickly tell if you meet the requirements for an administrative assistant position. Below are some of the common skills managers look for, so you can incorporate as many as are relevant to your experience and the job posting. If you have more than can fit in a brief list, sprinkle them in your Profile or Experience sections.

The best administrative assistant resume template focuses on your work experience and has room to list your technical and professional skills. Text should be in a clean and easy-to-read format, with headers and bullet points that allow quick scanning. Hiring managers only spend a few seconds on average per resume, so you need to catch their attention. In most cases, use separate sections for your Profile, Experience, Education, and Key Skills relevant to the job opening.

What are common action verbs for administrative assistant resumes? -

Listing your professional experience with bullets for your job duties lets you show an employer you’re ready for the position and can contribute to their success. But it can be difficult to come up with a unique action verb for each bullet point. To help you fill any gaps, we’ve compiled this list of common action verbs for administrative assistant roles.

How do you align your resume with a job posting? -

The Bureau of Labor Statistics is predicting a decline in open positions for administrative assistants over the next decade, so competition for the jobs posted is likely to be strong. Once you’ve found a specific job posting you want to apply for, increase your chances of an interview by tailoring your resume to it. Scan the position summary looking for key skills — managers often put them in bullet points — and add any that overlap with your expertise.

What is the best administrative assistant resume format? -

When looking at administrative assistant resume templates, you’ll notice a few formats to choose from. If you have prior administrative experience, a combination or reverse-chronological format is usually your best choice. But if you’re changing careers or applying for an entry-level position, a functional resume lets you focus more on key skills and other experiences, such as volunteer work .

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After you’ve put the finishing touches on your resume, don’t forget to write a cover letter. An administrative assistant cover letter template lets you emphasize your best qualifications and skills and can set you apart from other candidates. Use these examples to learn how to structure your cover letter and what to include.

Jacob Meade

Certified Professional Resume Writer (CPRW, ACRW)

Jacob Meade is a resume writer and editor with nearly a decade of experience. His writing method centers on understanding and then expressing each person’s unique work history and strengths toward their career goal. Jacob has enjoyed working with jobseekers of all ages and career levels, finding that a clear and focused resume can help people from any walk of life. He is an Academy Certified Resume Writer (ACRW) with the Resume Writing Academy, and a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers & Career Coaches.

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Administrative Assistant resume examples & templates

Choosing the right resume format for an administrative assistant 

Include your contact information, make use of a summary, outline your administrative assistant work experience: organize your career, include the relevant key skills that make you a great administrative assistant, detail your education & relevant administrative assistant certifications, pick the right resume layout and design for an administrative assistant, what type of salary can you expect as an administrative assistant.

A compelling administrative assistant resume guide keeps your career running smoothly by helping you get a great job! A boring recitation of all the plates you juggle won’t do it. You need a resume that shows how you keep the boss and all the staff happy daily.

How can a resume for an administrative assistant do all that? Through organization, action and a dynamic message!

As an administrative assistant, you uphold the image of the business, especially if you’re in a customer-facing industry. The hiring manager’s first impression of you will be through your resume and if it’s not professional, neat, and organized, they’ll move on. Create a first impression that makes them smile and you’re one step closer to the interview.

Resume guide for an administrative assistant resume

Let Resume.io organize you for success. We have guides and resume examples for more than 500 professions, and our resume builder smooths the path to creating an eye-catching resume.

In this guide, we’ll discuss all the considerations to preparing a winning administrative assistant resume, including how to: 

How to write an administrative assistant resume

• Choosing the right resume format for an administrative assistant
• How to add your contact information
• Using summaries
• Adding your administrative assistant experience
• Listing your education and certifications
• Picking the right resume design/layout
• What the administrative assistant market looks like and what salary you can expect

Before you begin compiling your resume for an administrative assistant position, you need to know what sections to include. Your resume should contain the following elements:

• The resume header
• The resume summary (aka profile or personal statement)
• The employment history section
• The resume skills section
• The education section

Your resume sells your candidacy, giving your prospective employer a compelling case for hiring you. The range of industries in which you can work as an administrative assistant means you can find an environment you enjoy and gain industry-specific knowledge. 

To do that, gather as much information as you can about the company and industry so you can customize your resume to match the employer's needs. 

Apply this framework to present your career story:

• Relate accomplishments , not responsibilities. Did you manage the conference room so it was never double booked? Keep everyone’s schedule organized? Reduce customer wait time at the desk? More details are better.
• Customize each resume to target the specifics of the job.
• Ensure your design portrays a professional but friendly image.
• When you apply online, use keywords and phrases that will help you rank high enough to pass through the ATS filter.

Overcome the ATS

What are Applicant Tracking Systems (ATS) and why are they so important? These are algorithm-based systems that sometimes reject resumes before they ever get into the hands of a hiring manager. ATS software hunts for keywords related to skills that employers prioritize in future employees. 

Since employers receive an average of 250 resumes for each job opening (according to Glassdoor), they often do not have the time to read each one. Instead, they rely on ATS software to do the resume sorting for them. Target the keywords in job descriptions and use them in your administrative assistant resume. 

For example, a job at a school calls for:

• Microsoft Office expertise
• Knowledge of educational privacy protocols
• Rapport with elementary school children
• Excellent phone manner

Your summary could read:

“Dedicated administrative assistant with 5+ years experience as the face of an elementary school. Expertise in Microsoft Office suite. Adept at calming upset elementary school children and answering phones with a friendly greeting. Strict adherence to privacy protocols and discretion in all school matters.”

In most cases, the best choice for an administrative assistant resume is reverse chronological order , in which you list your employment history from your most recent position on the back. This resume format is easiest for recruiters, who know where to look for the desired information.

If you are writing a resume for an administrative assistant with no experience or are looking to change careers , consider using a functional format , which gives more leeway to emphasize skills over work history.

The header of your resume serves as a design element, but its most important function is to present your contact information legibly and professionally. 

 Here’s what to include:

• Full name and title . List your first and last name and the title of the job you want.
• Professional email address . Use an email format based on your name, such as [email protected] .
• Phone number . Add a number where you can be readily contacted, with a professional voicemail greeting.
• Location . Your city and state are enough.
• LinkedIn . If your LinkedIn profile is updated and related to the job you seek, include it.

Don’t include:

• Date of birth : Not necessary and could potentially lead to age discrimination .
• Personal details : Marital status, social security number, passport number , etc.

Administrative assistant

469-233-2121

[email protected]

Dallas, TX 

677 Sycamore Lane

Dallas, TX 75201, 469-233-2121

Your resume summary, also known as a profile, is especially important because you need to show off your personality . Here is where you make yourself sound great. But, why a summary? Because you don’t have much time to impress and you want to distinguish your resume from the start.

A resume summary should highlight your soft skills while injecting a bit of professional personality. The rest of your resume will be focused on your experience, education and skills, with little room for creativity. Here, you have a chance to make yourself known and get human resources to take a longer look at your resume.

Three out of four senior managers said the responsibilities of their office support workers has increased in the past five years, according to an OfficeTeam survey . 

Since you may be the first person with whom visitors to your office interact, it is in your best interest to feature your personality on your administrative assistant resume. Are you cheerful, calm, eager to help, a problem-solver ? Highlight those qualities in your resume summary. Include your past professional achievements in this section as well. 

Whether you are just entering the workforce or are a seasoned professional, administrative assistant positions are a great launching pad for learning new skills and advancing. The OfficeTeam survey also found that 64% of bosses believe the path to career advancement for administrative assistants is better than it was five years ago.

Employers and recruiters want to know how you will enhance the office environment with your skills, knowledge of the field, and personality, so show them in your administrative assistant resume summary. 

Looking for more examples of summaries? Check out our:

• Production assistant
• Call Center agent 
• Office Administrator 
• Customer Service Representative
• Personal Assistant 
• Office Assistant 
• Receptionist
• Office Clerk
• Office Manager
• Office Secretary

You can find adaptable administrative assistant resume examples summaries below:

Motivated and flexible entry-level administrative assistant with certificate in Microsoft Office. Proficient in data collection and entry and scheduling. Highly organized, able to communicate with diverse personalities. Quick learner with a proactive approach to problem-solving, eager to contribute to your office with a smile.

Administrative assistant with 4 years experience managing 25-person law office. Adept at managing calendars, coordinating meetings, and handling correspondence with efficiency and professionalism. Streamlined intake process to reduce client wait time by 5%. Excellent interpersonal skills that foster positive working relationships with colleagues and clients. 

C-Suite administrative assistant with a wealth of experience optimizing office workflows, implementing efficient processes, and training junior staff. Revamped executive travel processes, resulting in 18% decrease in booking errors. Led transition to new project management software, increasing project completion efficiency by 20%.

Craft a skill-focused experience section that shows off your value. Your first step is to think about each job you held, whether it be full time or an after-school position. Instead of writing a job description, think in terms of accomplishments and skills. 

Analyze the description of the job you want. Describe career successes that illustrate the skills the employer is looking for by using action verbs . Think about how you used those skills to the organization’s advantage. For example: How did you use those skills to streamline office processes?  On your administrative assistant resume, link as many of those skills to your previous years of experience. 

If job descriptions seem too vague or too wordy, here’s a way you can cut through the mess. Try using a word cloud program such as Wordle or WordArt. Paste the job description into it. The more often a word is used, the more important it is to the employer. Follow the pattern to implant keywords into your resume.

Avoid generic bullet items such as the ones below:

• “Answered phones.”
• “Greeting customers.”
• “Set meeting schedules.”
• “Input and checked data.”

Here are some goals of a well-written work history section:

• “Acted as first line of response for all client and customer interactions.”
• “Reconciled data to ensure accurate input.”
• “Managed scheduling software to ensure smooth transitions between managers’ meetings.”
• “Booked all travel, driving down costs by 10% without sacrificing quality.”

Resume sample: employment history

Take a look at the administrative assistant employment history resume sample below:

Administrative Support Assistant at Space Corporation, Dallas  2010 - Present 

• Served as a direct assistant to Production Supervisor, supporting all aspects of production and office management.
• Trusted to analyze and interpret data, and handle all shipments, deliveries, and material orders.
• Known as the “go-to person” for all departments including Quality Control, Accounting, and Management.
• Worked to alleviate executive overload by handling all customer interactions for company including walk-ins, email, phone, and fax interactions.
• Coordinated and scheduled all company meetings, appointments, interviews, and inspections.
• Problem solved for each department to maintain timely completion of parts and meet strict deadlines.
• Worked to ensure quality service and addressed and resolved all customer issues.

Administrative Assistant at A&C Machine, Austin  2007 - 2010 

• Reported to Operations Manager and assisted shop and office personnel.
• Performed a range of administrative duties from maintaining production schedules to purchasing supplies and hiring vendors.
• Implemented problem solving skills to work through employee, customer, and managerial staff issues and challenges.
• Directed workflow, acting as intermediary between all departments by arranging conference calls, scheduling meetings, composing correspondence, and managing calendars.
• Supported an efficient production system in a fast paced environment by accurately processing all new orders, and delegating tasks as each order required.

Office Assistant at Gary Manufacturing, Austin  2005 - 2007 

• Served as an assistant to all administrative personnel and acted as a first point of contact for visitors and customers.
• Managed telephone and email communication systems and maintained office supplies ordering office supplies with accuracy.
• Decreased supply costs by properly managing inventory, obtaining quotes, and purchasing appropriately priced products.
• Recognized for assisting customer inquiries immediately.

How to write an administrative assistant resume with no experience

The bar for entry is a high school diploma , so an administrative assistant job is a good choice for an entry-level worker , whether it’s a permanent career or a stepping stone to something greater. You can still write a compelling resume for an administrative assistant with no experience .

One great feature of this career is that your skills in one area can translate into a job in another. These are called transferable skills . What do administrative assistants do? That can vary from job to job, but some responsibilities include entering and maintaining data, editing documents (memos, letters, reports), answering phones, scheduling events, and sorting mail.

You may have done some of these at a part-time job or in school. That experience is relevant. You can also focus on soft skills such as communication or your education, both of which demonstrate the foundation it takes to enter the workforce.

An administrative assistant’s responsibilities can vary widely depending on the environment, but you want to impress employers by focusing your resume on the qualities employers really want. 

We’ve already mentioned word clouds. They are very valuable when trying to decide which skills to list. They also give you a leg up in passing the gatekeeper, the ATS. Your skills section should be specific to the job you seek. 

Hard skills are quantifiable skills necessary to do your job. They are usually things you can learn by taking a class, such as bookkeeping, editing or word processing. Soft skills are often referred to as “ people skills .” 

Here’s what the skills box looks like in our administrative assistant resume template. 

• Administrative Support Skills
• Inventory Control Skills
• Scheduling Skills
• Event Planning
• Dictation Skills
• Editing and Proofreading Skills

Consider moving this section up, especially if your experience section is thin. More than 40% of recruiters like to see the skill set at the top of a resume, according to Careerbuilder. Try not to repeat skills you have already mentioned in your experience section—you don't have a lot of space, so use it to your advantage by adding new information.

• Be specific; name computer programs you know
• List skills mentioned in the job description
• Add details for any skills that are not self-explanatory.
• Use generic terms such as word processing software
• List skills unrelated to the job you seek
• Abbreviate or use acronyms
• Waste space listing irrelevant skills

The education resume section bears more weight for career starters, but no matter where you are, you can use it to your advantage. 

A high school diploma is your entry point into this career, but you may have taken classes that boost your candidacy above others.   

Consider taking a class to increase your skills. Community colleges offer many career classes and certificates that can enhance your resume . 

Here are some examples of information that can be added to this resume section:

• Training and certification . Training classes and seminars from previous jobs. Awards, honors , scholarships or certificates you have earned.
• Education . High school career classes related to your target industry. Did you graduate with a stellar grade point average? Adding it will show your determination, organization and ability to rise to the top.
• Professional development : Computer classes or specific computer software skills that will give you the edge in administrative duties, such as knowledge of Google or Microsoft Suite ( Excel , Word, PowerPoint, and Outlook email).

Associate of Business Administration, Acton School of Business, Austin  2008 - 2010 

High School Diploma, Edward Johnson High School, Austin  September 2004 - May 2008

For administrative assistants, clear communication is one of the most important skills, and the design of your resume needs to reflect that. Unprofessional formatting leaves employers with a poor example of your ability and the impression that you’re not cut out for the job. 

No matter the industry, aim for a professional look with clean lines, organized sections and an easy-to-read font . Avoid all but a splash of accent color .

Resume.io’s templates cover a range of fields. Check out our professional examples for formal industries, our basic options when simplicity is key, and our creative samples or modern resume templates for more forward-thinking positions. 

No matter how good spellcheck is, it won’t catch everything. Carefully proofread your administrative assistant resume, or have a friend or colleague do it. Some of the key skills of an administrative assistant are basic English spelling and grammar. Make sure you show yours off.

With Resume.io’s collection of templates, you don’t have to be a designer or a formatting expert to have a great-looking resume. 

Choose from among the many resume template samples. Think about your strengths and choose a layout that best highlights them. Then use the builder to customize your resume template. 

Administrative assistant text-only resume example

Proficient Administrative Assistant with over 7 years of office experience, specializing in administrative work, problem solving, planning, and optimal assistance. Known for increasing productivity and relieving workload of managerial staff. Proven efficiency with an ability to quickly learn and navigate any computer software program, or office filing system. 

Employment history

Because the administrative assistant field has a low educational bar for entry, you can’t expect to start out making much more than minimum wage. 

The typical salary range is $35,159-$70,391.  

Key takeaways for building an administrative assistant resume

Administrative assistant jobs vary greatly depending on the environment and field, so take that into account as you customize each resume. 

Your summary gives employers their first impression of who you are and what you bring to the table. Use the experience section to highlight your accomplishments instead of describing your jobs.

Use the online resume builder to design a visually appealing, uncluttered, and easy-to-read resume.

Beautiful ready-to-use resume templates