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How To Write A Strategic Plan In 6 Steps + Examples

Gone are the days of rigid, 5 or 10-year planning cycles that don't leave room for flexibility and innovation. To stay ahead of the curve, you need a dynamic and execution-ready strategic plan that can guide your business through the ever-evolving landscape.

In this article, we'll show you how to write a strategic plan in 6 simple steps . By the end, you'll have a comprehensive, actionable strategic plan that will help you align your organization on the path to success.

💡Pro tip : Use our customizable, free Strategic Planning Template that includes all the key elements of a strategic plan to streamline your strategic planning process.

Follow this guide step-by-step, or skip to the part you're most interested in:

• Pre-Planning Phase: Build The Foundation
• Key Elements of a Strategic Plan

How To Write A Strategic Plan In 6 Simple Steps

Develop an iterative strategic planning process, 3 strategic plan examples to get you started, how to achieve organizational alignment with your strategic plan.

• Quick Overview of Key Steps In Writing A Strategic Plan

Create An Execution-Ready Strategic Plan With Cascade 🚀

Before jumping into the planning phase, it's essential to lay the groundwork.

Pre-Planning Phase: Build The Foundation 

Your strategic planning process should start well before you write your strategic plan. The pre-planning phase is crucial for gathering the data and strategic insights necessary to create an effective plan.

1. Conduct Strategic Analysis

Strategic analysis is a crucial step before writing your strategic plan. It's like building a house – you wouldn't start constructing the walls without a strong foundation, and the same goes for strategic planning. It equips you with the knowledge and insights to create a strategic plan that is well-targeted, addresses your actual situation, and positions your organization for success.

Use a strategic framework like GAP analysis , SWOT analysis , Porter's Five Forces , Ansoff matrix , McKinsey 7S model , or GE matrix to structure your analysis sessions. Incorporating a risk matrix can also help align and decide on key strategic priorities.

Additionally, consider running a strategic planning workshop with your team. Co-creating the plan with stakeholders is a significant advantage, as it fosters a sense of ownership and increases the likelihood of successful strategy execution . According to McKinsey , initiatives where employees contribute to development are 3.4 times more likely to succeed .

2. Choose your strategic planning model

Before creating your strategic plan, decide on the structure you will use. There are hundreds of ways to structure a strategic plan. You've likely heard of famous strategic models such as OKRs and the Balanced Scorecard .

But beyond the well-known ones, there's also a myriad of other strategic planning models . However, many models that work well on paper often fail to meet organizational needs in practice.

Common issues with many models include:

• Complexity: People get lost in terminology rather than focusing on execution
• Scalability: They work well for small organizations but fail when extended across multiple teams
• Rigidity: They force unnecessary layers, hindering flexibility
• Lack of measurability: They state outcomes well but fail to help measure success
• Adaptability: They don’t adjust well to changing economic landscapes

Our goal is to provide a simpler, more effective way to write a strategic plan. The Cascade Strategy Model , refined over years of working with +20,000 teams, offers a proven approach to strategic planning that is adaptable, scalable, and effective for organizations of all sizes.

In the following sections, we'll explore the key elements and steps to write a strategic plan based on the Cascade Model.

Key Elements Of A Strategic Plan

The key elements of a strategic plan using the Cascade Model work together to create a clear and actionable roadmap for your organization.

Think of it as a step-by-step guide, where each element builds upon the previous one: 

• Vision: Where do you want to get to? 
• Values: How will you behave on the journey? 
• Focus Areas: What are going to be your strategic priorities? 
• Strategic objectives: What do you want to achieve? 
• Actions and projects: How are you going to achieve the objectives? 
• KPIs: How will you measure success?

These interconnected elements ensure everyone in your organization is aligned on your overall strategy . Above all, the Cascade Model is intended to be execution-ready—in other words, it has been proven to deliver success far beyond strategic planning.

To create a powerful strategic plan, follow this clear, step-by-step process using the Cascade Model.

💡 Pro Tip : If you want to follow along as we cover each step, you can use our Strategic Planning Template spreadsheet (Excel format), or, for the best experience, sign up for instant access to our free Strategic Planning Template in Cascade .

Your vision statement is your organization's anchor - it defines where you want to get to .

A good vision statement can help funnel your strategy towards long-term goals that matter the most to your organization, and everything you write in your plan from this point on will help you get closer to achieving your vision.

Trying to do too much at once is a surefire way to sink your strategic plan. By creating a clear and inspiring vision statement, you can avoid this trap and provide guidance and inspiration for your team.

For example, a bike manufacturing company might have a vision statement like, “To be the premier bike manufacturer in the Pacific Northwest.” This statement clearly articulates the organization's goals and is a powerful motivator for the team.

In short, don't start your strategic plan without a clear vision statement. It will keep your organization focused and help you navigate toward success.

📚 Recommended read: How to Write a Vision Statement (With Examples, Tips, and Formulas)

Alongside your organization’s vision, a well-crafted mission statement is essential. It succinctly defines your purpose, culture, goals, and values, serving as a foundation for your strategic plan. Ensure your mission statement is clear and aligns with your organization’s vision to drive cohesive and effective strategies.

Values are the enablers of your vision statement —they represent how your organization will behave as you work towards your strategic goals.

Make sure to integrate your organization's core values into everyday operations and interactions. In today's highly-competitive world, it's crucial to remain steadfast in your values and cultivate an organizational culture that's transparent and trustworthy.

Companies with the best company cultures consistently outperform competitors and their average market by up to 115.6%, as reported by Glassdoor . 

For example, a bike manufacturing company might have core values like:

• Accountability

These values reflect the organization's desire to become the leading bike manufacturer, while still being accountable to employees, customers, and shareholders.

👉 You can create and add your values, mission and vision statements directly in Cascade . This ensures your company's core principles remain top of mind for everyone.

📚When you're ready to start creating some company values, check out our guide, How To Create Company Values .

3. Focus Areas

Your focus areas are the strategic priorities that will keep your team on track and working toward the company's mission statement and vision. They represent the high-level areas that you need to focus on to achieve desired business outcomes.

In fact, companies with clearly defined priorities are more likely to achieve their objectives. According to a case study by the Harvard Business Review , teams that focus on a small number of key strategic initiatives are more likely to succeed than those that try to do too much. 

Rather than spreading your resources too thin over multiple focus areas, prioritize three to five. 

Following our manufacturing example above, some good focus areas include:

• Aggressive growth
• Producing the nation's best bikes
• Becoming a modern manufacturer
• Becoming a top place to work

Your focus areas should be tighter in scope than your vision statement, but broader than specific goals, time frames, or metrics. 

With a clear set of focus areas, your team will be better able to prioritize their work and stay focused on the most important things, which will ultimately lead to better business results.

👉 In Cascade, you can add focus areas while creating or importing an existing strategic plan from a spreadsheet.

With Cascade's Focus Area deep-dive functionality, you will be able to: 

• Review the health of your focus areas in one place
• Get a breakdown by plans, budgets, resources, and people behind each strategic priority
• See something at-risk? Drill down into each piece of work regardless of how many plans it's a part of

📚 Recommended read: Strategic Focus Areas: How to create them + Examples

4. Strategic Objectives

Strategic objectives are the specific and measurable outcomes you want to achieve . While they should align with your focus areas, they should be more detailed and have a clear deadline. 

According to the 2022 State of High Performing Teams report , there is a strong correlation between goals and success not only at the individual and team level but also at the organizational level. Here's what they found: 

• Employees who are unaware of their company's strategic goals are over three times more likely to work at a company experiencing a revenue decline than employees who are aware of the goals 
• Companies with shrinking revenues are almost twice as likely to have employees with unclear work expectations.

Jumping straight into actions without defining clear objectives is a common mistake that can lead to missed opportunities or misalignment between strategy and execution.

To avoid this pitfall, we recommend you add between three and six objectives to each focus area .

It's here that we need to start being a bit more specific for the first time in your strategic planning process. Let's take a look at an example of a well-written strategic objective:

• Continue top-line growth that outpaces the industry by 31st Dec 2023.

This is too specific to be a focus area. While it's still very high level, it indicates what the company wants to accomplish and includes a clear deadline. Both these aspects are critical to a good strategic objective.

Your strategic objectives are the heart and soul of your plan, and you need to ensure they are well-crafted. So, take the time to create well-planned objectives that will help you achieve your vision and lead your organization to success.

👉 Adding objectives in Cascade is intuitive, straightforward, and accessible. With one click, you'll open the objective sidebar and fill out the details. These can include a timeline, the objective's owner, collaborators, and how your objective will be measured (success criteria).

📚 Recommended read: What are Strategic Objectives? How to write them + Examples

5. Actions and projects

Once you've defined your strategic objectives, the next step is to identify the specific strategic initiatives or projects that will help you achieve those objectives . They are short-term goals or actionable steps you or your team members will take to accomplish objectives. They should leverage the company's resources and core competencies. 

Effective projects and actions in your strategic plan should: 

• Be specific 
• Contain a deadline
• Have an owner
• Align with at least one of your strategic objectives
• Provide clarity on how you or your team will achieve the strategic objective

Let's take a look at an example of a well-written project continuing with our bike manufacturing company using the strategic objective from above:

Strategic objective: Continue top-line growth that outpaces the industry by 31st Dec 2023.

Project: Expand into the fixed gear market by 31st December 2023.

This is more specific than the objective it links to, and it details what you will do to achieve the objective.

Actions and projects are where the rubber meets the road. They connect the organizational strategic goals with the actual capabilities of your people and the resources at their disposal. Defining projects is a vital reality check every strategic plan needs.

👉You can create actions and projects easily in Cascade! From the Objective sidebar, you can choose to add a project or action under your chosen objective. In the following steps, you can assign an owner and timeline to each action or project.

Plus, in Cascade, you can track the progress of each project or action in four different ways. You can do it manually, via milestones, checklists, or automatically by integrating with Jira and 1000+ other available integrations .

📚 Recommended read: What are Strategic Initiatives? How to Develop & Execute + Examples

6. Key Performance Indicators (KPIs)

Measuring progress towards strategic objectives is essential to effective strategic control and business success. That's where Key Performance Indicators (KPIs) come in.

KPIs are measurable values that track progress toward achieving key business objectives . They help you stay on track and focused on your organization's strategic goals.

To get the most out of your KPIs, make sure you link them to a specific goal or objective. This way, you'll avoid creating KPIs that don't contribute to your objectives and distract you from focusing on what matters. 

Ideally, you will add both leading and lagging KPIs to each objective so you can get a more balanced view of how well you're progressing. Leading KPIs can indicate future performance, while lagging KPIs show how well you've done in the past.

Think of KPIs as a form of signpost in your organization. They provide critical insights that inform business leaders of their organization's progress toward key business objectives. Plus, they can help you identify opportunities faster and capitalize on flexibility.

👉 In Cascade , you can add measures while creating your objectives or add them afterward. Open the Objective sidebar and add your chosen measure.

When you create your Measure, you can choose how to track it. Using Cascade, you can track it manually or automatically. You can automate tracking via 1000+ integrations , including Excel spreadsheets and Google Sheets . This way, you can save time and ensure that your team has up-to-date information for faster and more confident decision-making.

📚 Recommended reads:

• 10 Popular KPI Software Tools To Connect & Visualize Your Data (2024 Guide)
• ‍ How To Track KPIs To Hit Your Business Goals

Developing an iterative strategic planning process is essential for staying adaptable and responsive to change. This approach involves continuously reviewing and refining your strategies to ensure they remain relevant in a dynamic business environment. Regularly assess your plan's effectiveness, gather stakeholder feedback, analyze performance data, and make necessary adjustments.

This cycle of strategic planning, execution, and evaluation helps identify areas for improvement, fosters innovation, and keeps your organization aligned with its long-term goals. By adopting an iterative strategic planning process, you can navigate challenges more effectively and maintain a competitive edge.

📚 Check out our article Develop An Iterative Strategic Planning Process to dive into this topic

Corporate Strategic Plan 

Following the steps outlined above, you should end up with a strategic plan that looks something like this:

This is a preview of a corporate strategic plan template that is pre-filled with examples. Here, you can use the template for free and begin filling it out to align with your organization's needs. Plus, it's suitable for organizations of all sizes and any industry. 

Once you fill in the template, you can also switch to the timeline view. You'll get a complete overview of how the different parts of your plan are distributed across the roadmap in a Gantt chart view.

This template will help you create a structured approach to the strategic planning process, focus on key strategic priorities, and drive accountability to achieve necessary business outcomes. 

👉 Get your free corporate strategic plan template here.

Coca-Cola Strategic Plan

Need a bit of extra inspiration with your plan? Check out this strategic plan example, inspired by Coca-Cola's business plan:

This strategic planning template is pre-filled with Coca-Cola's examples so you can inspire your strategic success on one of the most iconic brands on the planet. 

👉 Grab your free example of a Coca-Cola strategic plan here.

The Ramsay Health Care expansion strategy

Ramsay Health Care is a multinational healthcare provider with a strong presence in Australia, Europe, and Asia.

Almost all of its growth was organic and strategic. The company founded its headquarters in Sydney, Australia, but in the 21st century, it decided to expand globally through a primary strategy of making brownfield investments and acquisitions in key locations.

Ramsay's strategy was simple yet clever. By becoming a majority shareholder of the biggest local players, the company expanded organically in each region by leveraging and expanding their expertise.

Over the last two decades, Ramsay's global network has grown to 460 locations across 10 countries with over $13 billion in annual revenue.

📚 Recommended read: Strategy study: The Ramsay Health Care Growth Study

✨ Bonus resource: We've created a list of the most popular and free strategic plan templates in our library that will help you build a strategic plan based on the Cascade model explained in this article. You can use these templates to create a plan on a corporate, business unit, or team level.

We highlighted before that other strategic models often fail to scale strategic plans and goals across multiple teams and organizational levels. 

In an ideal world, you want to have a maximum of two layers of detail underneath each of your focus areas. This means you'll have a focus area, followed by a layer of objectives. Underneath the objectives, you'll have a layer of actions, projects (or strategic initiatives), and KPIs.

If you have a single team that's responsible for the strategy execution, this works well. However, how do you implement a strategy across multiple and cross-functional teams? And why is it important? 

According to LSA research of 410 companies across 8 industries, highly aligned companies grow revenue 58% faster and are 72% more profitable. And this is what Cascade can help you achieve. 

To achieve achieve organization-wide alignment with your strategic plan and impact the bottom line, there are two ways to approach it in Casade: through contributing objectives or shared objectives .

1. Contributing objectives

This approach involves adding contributing objectives that link to your main strategic objectives, like this:

For each contributing objective, you simply repeat the Objective → Action/Project → KPI structure as follows:

Here's how you can create contributing objectives in Cascade: 

Option A: Create contributing objectives within the same plan 

This means creating multiple contributing objectives within the same strategic plan that contribute to the main objective. 

However, be aware that if you have a lot of layers, your strategic plan can become cluttered, and people might have difficulty understanding how their daily efforts contribute to the strategic plan at the top level. 

For example, the people responsible for managing contributing objectives at the bottom of the plan ( functional / operational level ) will lose visibility on how are their objectives linked to the main focus areas and objectives (at a corporate / business level ). 

This approach is best suited to smaller organizations that only need to add a few layers of objectives to their plan.

Option B: Create contributing objectives from multiple strategic plans linking to the main objective

This approach creates a network of aligned strategic plans within your organization. Each plan contains a set of focus areas and one single layer of objectives, each with its own set of projects, actions, and KPIs. This concept looks like this:

This example illustrates an objective that is a main objective in the IT strategic plan , but also contributes to the main strategic plan's objective.

For example, let's say that your main business objective is to improve customer satisfaction by reducing product delivery time by 25% in the next quarter. This objective requires multiple operational teams within your organization to work together to achieve a shared objective. 

Each team will create its own objective in its plan to contribute to the main objective: 

• Logistics team: Reduce the shipment preparation time by 30%
• IT team: Implement new technology to reduce manual handling in the warehouse
• Production team: Increase production output by hour for 5%   

Here's how this example would look like within the Cascade platform:

Although each contributing objective was originally created in its own plan, you can see how each contributing objective relates to the main strategic objective and its status in real-time.

2. Shared objectives

In Cascade, shared objectives are the same objectives shared across different strategic plans.

For example, you can have an objective that is “Achieve sustainable operations” . This objective can be part of the Corporate Strategy Plan, but also part of the Operations Plan , Supply Chain Plan , Production Plan, etc. In short, this objective becomes a shared objective between multiple teams and strategic plans. 

This approach helps you to:

• Cascade your business strategy as deep as you want across a near-infinite number of people while maintaining strategic alignment throughout your organization .
• Create transparency and a much higher level of engagement in the strategy throughout your organization since objective owners are able to identify how their shared efforts contribute to the success of the main business objectives.

The more shared objectives you have across your organization, the more your teams will be aligned with the overarching business strategy. This is what we call " alignment health ”. 

Here's how you can see the shared objectives in the alignment map and analyze alignment health within Cascade:

You get a snapshot of how your corporate strategic plan is aligned with sub-plans from different business units or departments and the status of shared objectives. This helps you quickly identify misaligned strategic initiatives and act before it's too late.  Plus, cross-functional teams have better visibility of how their efforts contribute to shared objectives. 

So whether you choose contributing objectives or shared objectives, Cascade has the tools and features to help you achieve organization-wide alignment and boost your bottom line.

Quick Overview Of Key Steps In Writing A Strategic Plan

Here's a quick infographic to help you remember how everything connects and why each element is critical to effective strategic planning:

This simple answer to how to write a strategic plan avoids confusing jargon and has elements that the whole organization can both get behind and understand. 

💡Tip: Save this image or bookmark this article for your next strategic planning session.

If you're struggling to write an execution-ready strategic plan, the Cascade Strategy Model is the solution you've been looking for. With its clear, easy-to-understand terminology, and simple linkages between objectives, projects, and KPIs, you can create a plan that's both scalable and flexible.

But why is a flexible and execution-ready strategic plan so important? It's simple: without a clear and actionable plan, you'll never be able to achieve your business objectives. By using the Cascade Strategic Planning Model, you'll be able to create a plan that's both tangible and measurable, with KPIs that help you track progress towards your goals.

However, the real value of the Cascade framework lies in its flexibility . By creating links between main business objectives and your teams' objectives, you can easily scale your plan without losing focus. Plus, the model's structure of linked layers means that you can always adjust your strategy in response to new challenges to easily develop an iterative strategic planning process. 

So if you want to achieve results with your strategic plan, start using Cascade today. With its unique combination of flexibility and focus, it's the perfect tool for any organization looking to master strategy execution and succeed in today's fast-paced business world. 

Want to see Cascade in action? Get started for free or book a 1:1 demo with Cascade's in-house strategy expert.

This article is part one of our mini-series "How to Create a Strategy". This first article will give you a solid strategy model for your plan and get the strategic thinking going.

Think of it as the foundation for your new strategy. Subsequent parts of the series will show you how to create the content for your strategic plan.

Articles in our "How To Create a Strategy" series

• How To Write A Strategic Plan In 6 Steps + Examples (This article)
• How to Write a Good Vision Statement
• How To Create Company Values
• Creating Strategic Focus Areas
• How To Write Strategic Objectives
• How To Create Effective Projects
• How To Write KPIs + Ultimate Guide To Strategic Planning

More resources on strategic planning and strategy execution: 

• 6 Steps to Successful Strategy Execution
• 4-Step Strategy Reporting Process (With Template)
• Annual Planning: Plan Like a Pro In 5 Steps (+ Template) 
• 18 Free Strategic Plan Templates (Excel & Cascade) 2024
• The Right Way To Set Team Goals
• 23 Best Strategy Tools For Your Organization in 2024

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Your toolkit for strategy success.

How to make a business plan

Table of Contents

How to make a good business plan: step-by-step guide.

A business plan is a strategic roadmap used to navigate the challenging journey of entrepreneurship. It's the foundation upon which you build a successful business.

A well-crafted business plan can help you define your vision, clarify your goals, and identify potential problems before they arise.

But where do you start? How do you create a business plan that sets you up for success?

This article will explore the step-by-step process of creating a comprehensive business plan.

What is a business plan?

A business plan is a formal document that outlines a business's objectives, strategies, and operational procedures. It typically includes the following information about a company:

Products or services

Target market

Competitors

Marketing and sales strategies

Financial plan

Management team

A business plan serves as a roadmap for a company's success and provides a blueprint for its growth and development. It helps entrepreneurs and business owners organize their ideas, evaluate the feasibility, and identify potential challenges and opportunities.

As well as serving as a guide for business owners, a business plan can attract investors and secure funding. It demonstrates the company's understanding of the market, its ability to generate revenue and profits, and its strategy for managing risks and achieving success.

Business plan vs. business model canvas

A business plan may seem similar to a business model canvas, but each document serves a different purpose.

A business model canvas is a high-level overview that helps entrepreneurs and business owners quickly test and iterate their ideas. It is often a one-page document that briefly outlines the following:

Key partnerships

Key activities

Key propositions

Customer relationships

Customer segments

Key resources

Cost structure

Revenue streams

On the other hand, a Business Plan Template provides a more in-depth analysis of a company's strategy and operations. It is typically a lengthy document and requires significant time and effort to develop.

A business model shouldn’t replace a business plan, and vice versa. Business owners should lay the foundations and visually capture the most important information with a Business Model Canvas Template . Because this is a fast and efficient way to communicate a business idea, a business model canvas is a good starting point before developing a more comprehensive business plan.

A business plan can aim to secure funding from investors or lenders, while a business model canvas communicates a business idea to potential customers or partners.

Why is a business plan important?

A business plan is crucial for any entrepreneur or business owner wanting to increase their chances of success.

Here are some of the many benefits of having a thorough business plan.

Helps to define the business goals and objectives

A business plan encourages you to think critically about your goals and objectives. Doing so lets you clearly understand what you want to achieve and how you plan to get there.

A well-defined set of goals, objectives, and key results also provides a sense of direction and purpose, which helps keep business owners focused and motivated.

Guides decision-making

A business plan requires you to consider different scenarios and potential problems that may arise in your business. This awareness allows you to devise strategies to deal with these issues and avoid pitfalls.

With a clear plan, entrepreneurs can make informed decisions aligning with their overall business goals and objectives. This helps reduce the risk of making costly mistakes and ensures they make decisions with long-term success in mind.

Attracts investors and secures funding

Investors and lenders often require a business plan before considering investing in your business. A document that outlines the company's goals, objectives, and financial forecasts can help instill confidence in potential investors and lenders.

A well-written business plan demonstrates that you have thoroughly thought through your business idea and have a solid plan for success.

Identifies potential challenges and risks

A business plan requires entrepreneurs to consider potential challenges and risks that could impact their business. For example:

Is there enough demand for my product or service?

Will I have enough capital to start my business?

Is the market oversaturated with too many competitors?

What will happen if my marketing strategy is ineffective?

By identifying these potential challenges, entrepreneurs can develop strategies to mitigate risks and overcome challenges. This can reduce the likelihood of costly mistakes and ensure the business is well-positioned to take on any challenges.

Provides a basis for measuring success

A business plan serves as a framework for measuring success by providing clear goals and financial projections . Entrepreneurs can regularly refer to the original business plan as a benchmark to measure progress. By comparing the current business position to initial forecasts, business owners can answer questions such as:

Are we where we want to be at this point?

Did we achieve our goals?

If not, why not, and what do we need to do?

After assessing whether the business is meeting its objectives or falling short, business owners can adjust their strategies as needed.

How to make a business plan step by step

The steps below will guide you through the process of creating a business plan and what key components you need to include.

1. Create an executive summary

Start with a brief overview of your entire plan. The executive summary should cover your business plan's main points and key takeaways.

Keep your executive summary concise and clear with the Executive Summary Template . The simple design helps readers understand the crux of your business plan without reading the entire document.

2. Write your company description

Provide a detailed explanation of your company. Include information on what your company does, the mission statement, and your vision for the future.

Provide additional background information on the history of your company, the founders, and any notable achievements or milestones.

3. Conduct a market analysis

Conduct an in-depth analysis of your industry, competitors, and target market. This is best done with a SWOT analysis to identify your strengths, weaknesses, opportunities, and threats. Next, identify your target market's needs, demographics, and behaviors.

Use the Competitive Analysis Template to brainstorm answers to simple questions like:

What does the current market look like?

Who are your competitors?

What are they offering?

What will give you a competitive advantage?

Who is your target market?

What are they looking for and why?

How will your product or service satisfy a need?

These questions should give you valuable insights into the current market and where your business stands.

4. Describe your products and services

Provide detailed information about your products and services. This includes pricing information, product features, and any unique selling points.

Use the Product/Market Fit Template to explain how your products meet the needs of your target market. Describe what sets them apart from the competition.

5. Design a marketing and sales strategy

Outline how you plan to promote and sell your products. Your marketing strategy and sales strategy should include information about your:

Pricing strategy

Advertising and promotional tactics

Sales channels

The Go to Market Strategy Template is a great way to visually map how you plan to launch your product or service in a new or existing market.

6. Determine budget and financial projections

Document detailed information on your business’ finances. Describe the current financial position of the company and how you expect the finances to play out.

Some details to include in this section are:

Startup costs

Revenue projections

Profit and loss statement

Funding you have received or plan to receive

Strategy for raising funds

7. Set the organization and management structure

Define how your company is structured and who will be responsible for each aspect of the business. Use the Business Organizational Chart Template to visually map the company’s teams, roles, and hierarchy.

As well as the organization and management structure, discuss the legal structure of your business. Clarify whether your business is a corporation, partnership, sole proprietorship, or LLC.

8. Make an action plan

At this point in your business plan, you’ve described what you’re aiming for. But how are you going to get there? The Action Plan Template describes the following steps to move your business plan forward. Outline the next steps you plan to take to bring your business plan to fruition.

Types of business plans

Several types of business plans cater to different purposes and stages of a company's lifecycle. Here are some of the most common types of business plans.

Startup business plan

A startup business plan is typically an entrepreneur's first business plan. This document helps entrepreneurs articulate their business idea when starting a new business.

Not sure how to make a business plan for a startup? It’s pretty similar to a regular business plan, except the primary purpose of a startup business plan is to convince investors to provide funding for the business. A startup business plan also outlines the potential target market, product/service offering, marketing plan, and financial projections.

Strategic business plan

A strategic business plan is a long-term plan that outlines a company's overall strategy, objectives, and tactics. This type of strategic plan focuses on the big picture and helps business owners set goals and priorities and measure progress.

The primary purpose of a strategic business plan is to provide direction and guidance to the company's management team and stakeholders. The plan typically covers a period of three to five years.

Operational business plan

An operational business plan is a detailed document that outlines the day-to-day operations of a business. It focuses on the specific activities and processes required to run the business, such as:

Organizational structure

Staffing plan

Production plan

Quality control

Inventory management

Supply chain

The primary purpose of an operational business plan is to ensure that the business runs efficiently and effectively. It helps business owners manage their resources, track their performance, and identify areas for improvement.

Growth-business plan

A growth-business plan is a strategic plan that outlines how a company plans to expand its business. It helps business owners identify new market opportunities and increase revenue and profitability. The primary purpose of a growth-business plan is to provide a roadmap for the company's expansion and growth.

The 3 Horizons of Growth Template is a great tool to identify new areas of growth. This framework categorizes growth opportunities into three categories: Horizon 1 (core business), Horizon 2 (emerging business), and Horizon 3 (potential business).

One-page business plan

A one-page business plan is a condensed version of a full business plan that focuses on the most critical aspects of a business. It’s a great tool for entrepreneurs who want to quickly communicate their business idea to potential investors, partners, or employees.

A one-page business plan typically includes sections such as business concept, value proposition, revenue streams, and cost structure.

Best practices for how to make a good business plan

Here are some additional tips for creating a business plan:

Use a template

A template can help you organize your thoughts and effectively communicate your business ideas and strategies. Starting with a template can also save you time and effort when formatting your plan.

Miro’s extensive library of customizable templates includes all the necessary sections for a comprehensive business plan. With our templates, you can confidently present your business plans to stakeholders and investors.

Be practical

Avoid overestimating revenue projections or underestimating expenses. Your business plan should be grounded in practical realities like your budget, resources, and capabilities.

Be specific

Provide as much detail as possible in your business plan. A specific plan is easier to execute because it provides clear guidance on what needs to be done and how. Without specific details, your plan may be too broad or vague, making it difficult to know where to start or how to measure success.

Be thorough with your research

Conduct thorough research to fully understand the market, your competitors, and your target audience . By conducting thorough research, you can identify potential risks and challenges your business may face and develop strategies to mitigate them.

Get input from others

It can be easy to become overly focused on your vision and ideas, leading to tunnel vision and a lack of objectivity. By seeking input from others, you can identify potential opportunities you may have overlooked.

Review and revise regularly

A business plan is a living document. You should update it regularly to reflect market, industry, and business changes. Set aside time for regular reviews and revisions to ensure your plan remains relevant and effective.

Create a winning business plan to chart your path to success

Starting or growing a business can be challenging, but it doesn't have to be. Whether you're a seasoned entrepreneur or just starting, a well-written business plan can make or break your business’ success.

The purpose of a business plan is more than just to secure funding and attract investors. It also serves as a roadmap for achieving your business goals and realizing your vision. With the right mindset, tools, and strategies, you can develop a visually appealing, persuasive business plan.

Ready to make an effective business plan that works for you? Check out our library of ready-made strategy and planning templates and chart your path to success.

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How To Write A Business Strategy: Your Four-Step Guide

Tricia Jessee

Tricia manages our implementation and onboarding team to ensure the success of ClearPoint customers.

Here’s a simple guide on how to write a business strategy that works.

Table of Contents

Creating a solid business strategy happens in three parts: 1) understanding where you stand strategically as an organization right now; 2) deciding where you want to be in the future; and 3) determining how you’ll get there. The steps below cover each of these areas, with steps three and four both being part of the final phase.

Jumpstart the strategic planning process with our free, downloadable templates., how to write a business strategy: four steps, step 1: conduct a swot analysis..

The best way to understand your organization’s current state is to conduct a SWOT (strengths, weaknesses, opportunities, threats) analysis. A SWOT analysis provides wide-ranging insights about your company from multiple perspectives. Not only does it reveal where things are going well and where you can improve internally, but it also requires you to evaluate the environment outside your company to understand potential threats and opportunities you can minimize or leverage (respectively) going forward.

To glean these insights, you’ll need to do some information-gathering from your employees, external stakeholders, and even your customers (where relevant). You can read more about how to do a SWOT analysis in this article, but in brief, here are the questions you should ask:

Once you’ve gathered all this information, study it. Identify seemingly significant points, things to follow up on, and trends. Also, look for connections between the areas. For example, some of your strengths may naturally support the identified opportunities, and eliminating certain weaknesses might present additional opportunities.

Step 2: Clarify your mission, vision, and values.

Next, with your SWOT insights in mind, you can begin thinking about where you want your company to go. This direction should be reflected in your organization’s mission and vision statements. A mission statement articulates your purpose—why the organization exists and the value of the product or service it provides. A vision statement clarifies the direction in which your organization is headed by stating the outcomes you expect to achieve in the near future.

Another element to consider is your core values; these define your organization’s fundamental beliefs and practices.

All of these elements are a foundational part of your organizational structure, and form the linchpin of your strategy.

The SWOT analysis you completed in Step 1 is helpful because it serves as an objective assessment of your company—what you’re good at and your weaknesses. Knowing this information will help you formulate realistic goals, and create a plan that the organization is reasonably prepared to execute. Without those insights, it’s possible you could be busy developing a business strategy that’s categorically beyond your reach.

Another way of articulating your strategy is with an OAS statement:

• Clarify your organization’s objective, or the reason you exist.
• Clarify your advantage, or how you do things differently, better, or more efficiently than competitors.
• Clarify the scope —what you’re doing (and not doing) to achieve your objective.

Step 3: Select a strategy management framework.

Before you begin to write a business strategy, choose a strategy management framework to hold it all together.

A strategy framework brings structure to your plan, connecting your projects and initiatives with the outcomes you hope to achieve. It serves as support for your organization’s daily activities, and makes your priorities clear to everyone involved. Think of it as the master plan for your strategy, unifying all activities organization-wide.

There’s no shortage of frameworks to choose from, including (our favorite) the Balanced Scorecard (BSC), Theory of Change (TOC), and Objectives and Key Results (OKRs) .

Step 4: Develop your five-year plan with SMART measures and objectives.

Now that you know where you’d like to go, it’s down to the details of creating a business strategy—what can you do that will get you there? Note that the framework you’ve chosen may use specific terminology, but you’re still essentially going through the same exercise: clearly identifying high-level goals and performance measures .

Using the Balanced Scorecard as an example:

• You’ll create objectives, which are high-level organizational goals. To do this, focus on what your organization is trying to accomplish strategically. A very general example of an objective would be “Become an internationally-recognized brand.” Organizations using the BSC typically create 10 to 15 strategic objectives .
• You’ll create measures, which help you understand if you’re accomplishing your objectives. Using the above example, a measure would force you to answer the question, “How do I know that I’m becoming an internationally recognized brand?” Create one to two measures per objective. Also known as KPIs, measures use the process of measurement to help you understand what you can influence and which actions you can take. (Note that these might change if you discover over time that a particular measure is not accurate.)
• You’ll set targets for your measures. By setting targets, you’ll be able to see whether or not you’re on track to meet your specific goals.

In ClearPoint, you can structure your plan with common elements, creating linkages (as many as needed) to show alignment. You can also customize the terminology you use to match the framework you’re using.

Tip: Use the SMART framework to create objectives.

SMART is an acronym for specific, measurable, attainable, realistic, and timely. This methodology will guide you in creating goals that are clear and achievable. Each objective you create should be:

• Specific: Goals should be well-defined and explicitly state who, what, when (see “Timely,” below), where, and why.
• Measurable: Goals should be quantitative and number-oriented.
• Attainable: Goals should be feasible given your organization’s capabilities and resources.
• Realistic: Goals should be realistic given the external environment and your company’s current stage of growth.
• Timely: Goals should have an end date, and, if applicable, dates for completion of various phases.

What happens after you write a business strategy? How To Complete The Strategic Planning Process

Learning how to write the business strategy itself is only part of the strategic planning process. Once you’ve created your plan, there are a few more steps to complete in order to set yourself up to execute it successfully.

Execution is the most difficult part of strategy. It’s easy to generate excitement around the initial writing of a plan; the hard part is sustaining momentum over the space of three to five years. Doing the following as part of the planning phase will put you in the best possible position as you begin strategy implementation:

Communicate your plan organization-wide.

No matter how good your business plan is, it won’t work if your co-workers at the executive, management, and employee levels don’t know how to contribute to it, or if they simply don’t know about it. That’s why you need to create a strategy communication plan that builds awareness.

A strategy map is a visual representation of the things your organization must do well in order to execute its plan successfully. It is easy to understand and share. For more ideas on how to communicate strategy effectively, read this article.

Set up a way to measure your results.

To know if you’re making progress, develop a plan to report on your strategy regularly. The best way to do that is with strategy reporting software like ClearPoint. ClearPoint bridges the gap between strategy creation and execution, helping you to maintain focus on the big picture (your objectives) while managing all the operational pieces that will bring it to fruition.

In ClearPoint, you can work within the framework of your choice (Balanced Scorecard, OKRs, etc.) and focus on the data that drives results.

ClearPoint users are more likely to achieve their goals because they can:

• Clearly see how measures and projects align with objectives
• Spot trends and learn the key influencers of outcomes
• Understand how all departments contribute to the organization’s goal

In addition, they are more likely to stick with strategy execution for the long haul because they can:

• Automate data collection and report generation, removing the burdens traditionally associated with manual reporting
• Keep conversations continuously centered around strategy, using ClearPoint as a guide
• Provide open access (if desired) to progress data to keep employees informed and motivated

Developing a business strategy is only a prelude to the hard work entailed in putting it to work. But with preparation and the right tools, you have a very good chance of being the kind of organization that actually accomplishes what it sets out to do. If you want to talk more about how ClearPoint can help, please reach out.

What are the different types of business strategies?

Different types of business strategies include:

- Growth Strategy: Focuses on expanding the company’s market share, product line, or geographic reach. - Cost Leadership Strategy: Aims to become the lowest-cost producer in the industry to attract price-sensitive customers. - Differentiation Strategy: Involves offering unique products or services that stand out from competitors. - Focus Strategy: Concentrates on serving a specific market niche, either through cost focus or differentiation focus. - Innovation Strategy: Emphasizes creating new products, services, or processes to gain a competitive edge. - Sustainability Strategy: Integrates environmental and social considerations into the business model to meet the needs of present and future generations.

How can I conduct a SWOT analysis for my business?

To conduct a SWOT analysis for your business:

- Identify Strengths: List internal strengths such as strong brand reputation, skilled workforce, proprietary technology, and robust financial health. - Identify Weaknesses: List internal weaknesses such as limited resources, outdated technology, or gaps in capabilities. - Identify Opportunities: List external opportunities such as market growth, emerging trends, technological advancements, and regulatory changes. - Identify Threats: List external threats such as competition, market volatility, economic downturns, and changing customer preferences. - Analyze and Prioritize: Analyze the items in each category and prioritize them based on their impact on your business.

How can I clarify my mission, vision, and values?

To clarify your mission, vision, and values:

- Define Mission: Articulate the purpose of your business, what it does, who it serves, and how it serves them. It should be clear and concise. - Define Vision: Outline your long-term aspirations and what you aim to achieve in the future. It should be inspiring and forward-looking. - Define Values: Identify the core principles and beliefs that guide your business’s behavior and decision-making. They should reflect your company culture and ethics. - Engage Stakeholders: Involve employees, customers, and other stakeholders in the process to ensure alignment and buy-in. - Communicate Clearly: Ensure the mission, vision, and values are communicated clearly across the organization and incorporated into all strategic planning.

What are some different strategy management frameworks?

Different strategy management frameworks include:

- Balanced Scorecard: A framework that balances financial and non-financial performance measures across four perspectives: financial, customer, internal processes, and learning and growth. - SWOT Analysis: A tool for identifying strengths, weaknesses, opportunities, and threats to inform strategic planning. - Porter’s Five Forces: Analyzes the competitive forces within an industry to understand its attractiveness and potential profitability. - PEST Analysis: Examines the external macro-environmental factors (Political, Economic, Social, Technological) that could impact the organization. - OKR (Objectives and Key Results): A goal-setting framework that defines clear objectives and tracks the outcomes to measure progress. - Growth-Share Matrix: Helps businesses prioritize their product portfolio based on market growth and market share.

How can I develop a five-year plan for my business?

To develop a five-year plan for your business:

-Set Clear Objectives: Define long-term goals that align with your mission and vision. - Conduct a SWOT Analysis: Assess your business’s strengths, weaknesses, opportunities, and threats to inform strategic decisions. - Define Key Initiatives: Identify the key initiatives and projects needed to achieve your objectives. - Create Action Plans: Develop detailed action plans with timelines, resources, and responsibilities for each initiative. - Allocate Resources: Ensure you have the necessary resources (financial, human, technological) to support your plans. - Establish KPIs: Set key performance indicators to measure progress and success over the five-year period. - Review and Adjust: Regularly review the plan and make adjustments based on performance and changing external conditions.

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Essential Guide to the Strategic Planning Process

By Joe Weller | April 3, 2019 (updated March 26, 2024)

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In this article, you’ll learn the basics of the strategic planning process and how a strategic plan guides you to achieving your organizational goals. Plus, find expert insight on getting the most out of your strategic planning.

Included on this page, you'll discover the importance of strategic planning , the steps of the strategic planning process , and the basic sections to include in your strategic plan .

What Is Strategic Planning?

Strategic planning is an organizational activity that aims to achieve a group’s goals. The process helps define a company’s objectives and investigates both internal and external happenings that might influence the organizational path. Strategic planning also helps identify adjustments that you might need to make to reach your goal. Strategic planning became popular in the 1960s because it helped companies set priorities and goals, strengthen operations, and establish agreement among managers about outcomes and results.

Strategic planning can occur over multiple years, and the process can vary in length, as can the final plan itself. Ideally, strategic planning should result in a document, a presentation, or a report that sets out a blueprint for the company’s progress.

By setting priorities, companies help ensure employees are working toward common and defined goals. It also aids in defining the direction an enterprise is heading, efficiently using resources to achieve the organization’s goals and objectives. Based on the plan, managers can make decisions or allocate the resources necessary to pursue the strategy and minimize risks.

Strategic planning strengthens operations by getting input from people with differing opinions and building a consensus about the company’s direction. Along with focusing energy and resources, the strategic planning process allows people to develop a sense of ownership in the product they create.

“Strategic planning is not really one thing. It is really a set of concepts, procedures, tools, techniques, and practices that have to be adapted to specific contexts and purposes,” says Professor John M. Bryson, McKnight Presidential Professor of Planning and Public Affairs at the Hubert H. Humphrey School of Public Affairs, University of Minnesota and author of Strategic Planning for Public and Nonprofit Organizations: A Guide to Strengthening and Sustaining Organizational Achievement . “Strategic planning is a prompt to foster strategic thinking, acting, and learning, and they all matter and they are all connected.”

What Strategic Planning Is Not

Strategic planning is not a to-do list for the short or long term — it is the basis of a business, its direction, and how it will get there.

“You have to think very strategically about strategic planning. It is more than just following steps,” Bryson explains. “You have to understand strategic planning is not some kind of magic solution to fixing issues. Don’t have unrealistic expectations.”

Strategic planning is also different from a business plan that focuses on a specific product, service, or program and short-term goals. Rather, strategic planning means looking at the big picture.

While they are related, it is important not to confuse strategic planning with strategic thinking, which is more about imagining and innovating in a way that helps a company. In contrast, strategic planning supports those thoughts and helps you figure out how to make them a reality.

Another part of strategic planning is tactical planning , which involves looking at short-term efforts to achieve longer-term goals.

Lastly, marketing plans are not the same as strategic plans. A marketing plan is more about introducing and delivering a service or product to the public instead of how to grow a business. For more about marketing plans and processes, read this article .

Strategic plans include information about finances, but they are different from financial planning , which involves different processes and people. Financial planning templates can help with that process.

Why Is Strategic Planning Important?

In today’s technological age, strategic plans provide businesses with a path forward. Strategic plans help companies thrive, not just survive — they provide a clear focus, which makes an organization more efficient and effective, thereby increasing productivity.

“You are not going to go very far if you don’t have a strategic plan. You need to be able to show where you are going,” says Stefan Hofmeyer, an experienced strategist and co-founder of Global PMI Partners . He lives in the startup-rich environment of northern California and says he often sees startups fail to get seed money because they do not have a strong plan for what they want to do and how they want to do it.

Getting team members on the same page (in both creating a strategic plan and executing the plan itself) can be beneficial for a company. Planners can find satisfaction in the process and unite around a common vision. In addition, you can build strong teams and bridge gaps between staff and management.

“You have to reach agreement about good ideas,” Bryson says. “A really good strategy has to meet a lot of criteria. It has to be technically workable, administratively feasible, politically acceptable, and legally, morally, and ethically defensible, and that is a pretty tough list.”

By discussing a company’s issues during the planning process, individuals can voice their opinions and provide information necessary to move the organization ahead — a form of problem solving as a group.

Strategic plans also provide a mechanism to measure success and progress toward goals, which keeps employees on the same page and helps them focus on the tasks at hand.

When Is the Time to Do Strategic Planning?

There is no perfect time to perform strategic planning. It depends entirely on the organization and the external environment that surrounds it. However, here are some suggestions about when to plan:

If your industry is changing rapidly

When an organization is launching

At the start of a new year or funding period

In preparation for a major new initiative

If regulations and laws in your industry are or will be changing

“It’s not like you do all of the thinking and planning, and then implement,” Bryson says. “A mistake people make is [believing] the thinking has to precede the acting and the learning.”

Even if you do not re-create the entire planning process often, it is important to periodically check your plan and make sure it is still working. If not, update it.

What Is the Strategic Planning Process?

Strategic planning is a process, and not an easy one. A key is to make sure you allow enough time to complete the process without rushing, but not take so much time that you lose momentum and focus. The process itself can be more important than the final document due to the information that comes out of the discussions with management, as well as lower-level workers.

“There is not one favorite or perfect planning process,” says Jim Stockmal, president of the Association for Strategic Planning (ASP). He explains that new techniques come out constantly, and consultants and experienced planners have their favorites. In an effort to standardize the practice and terms used in strategic planning, ASP has created two certification programs .

Level 1 is the Strategic Planning Professional (SPP) certification. It is designed for early- or mid-career planners who work in strategic planning. Level 2, the Strategic Management Professional (SMP) certification, is geared toward seasoned professionals or those who train others. Stockmal explains that ASP designed the certification programs to add structure to the otherwise amorphous profession.

The strategic planning process varies by the size of the organization and can be formal or informal, but there are constraints. For example, teams of all sizes and goals should build in many points along the way for feedback from key leaders — this helps the process stay on track.

Some elements of the process might have specific start and end points, while others are continuous. For example, there might not be one “aha” moment that suddenly makes things clear. Instead, a series of small moves could slowly shift the organization in the right direction.

“Don’t make it overly complex. Bring all of the stakeholders together for input and feedback,” Stockmal advises. “Always be doing a continuous environmental scan, and don’t be afraid to engage with stakeholders.”

Additionally, knowing your company culture is important. “You need to make it work for your organization,” he says.

There are many different ways to approach the strategic planning process. Below are three popular approaches:

Goals-Based Planning: This approach begins by looking at an organization’s mission and goals. From there, you work toward that mission, implement strategies necessary to achieve those goals, and assign roles and deadlines for reaching certain milestones.

Issues-Based Planning: In this approach, start by looking at issues the company is facing, then decide how to address them and what actions to take.

Organic Planning: This approach is more fluid and begins with defining mission and values, then outlining plans to achieve that vision while sticking to the values.

“The approach to strategic planning needs to be contingent upon the organization, its history, what it’s capable of doing, etc.,” Bryson explains. “There’s such a mistake to think there’s one approach.”

For more information on strategic planning, read about how to write a strategic plan and the different types of models you can use.

Who Participates in the Strategic Planning Process?

For work as crucial as strategic planning, it is necessary to get the right team together and include them from the beginning of the process. Try to include as many stakeholders as you can.

Below are suggestions on who to include:

Senior leadership

Strategic planners

Strategists

People who will be responsible for implementing the plan

People to identify gaps in the plan

Members of the board of directors

“There can be magic to strategic planning, but it’s not in any specific framework or anybody’s 10-step process,” Bryson explains. “The magic is getting key people together, getting them to focus on what’s important, and [getting] them to do something about it. That’s where the magic is.”

Hofmeyer recommends finding people within an organization who are not necessarily current leaders, but may be in the future. “Sometimes they just become obvious. Usually they show themselves to you, you don’t need to look for them. They’re motivated to participate,” he says. These future leaders are the ones who speak up at meetings or on other occasions, who put themselves out there even though it is not part of their job description.

At the beginning of the process, establish guidelines about who will be involved and what will be expected of them. Everyone involved must be willing to cooperate and collaborate. If there is a question about whether or not to include anyone, it is usually better to bring on extra people than to leave someone out, only to discover later they should have been a part of the process all along. Not everyone will be involved the entire time; people will come and go during different phases.

Often, an outside facilitator or consultant can be an asset to a strategic planning committee. It is sometimes difficult for managers and other employees to sit back and discuss what they need to accomplish as a company and how they need to do it without considering other factors. As objective observers, outside help can often offer insight that may escape insiders.

Hofmeyer says sometimes bosses have blinders on that keep them from seeing what is happening around them, which allows them to ignore potential conflicts. “People often have their own agendas of where they want to go, and if they are not aligned, it is difficult to build a strategic plan. An outsider perspective can really take you out of your bubble and tell you things you don’t necessarily want to hear [but should]. We get into a rhythm, and it’s really hard to step out of that, so bringing in outside people can help bring in new views and aspects of your business.”

An outside consultant can also help naysayers take the process more seriously because they know the company is investing money in the efforts, Hofmeyer adds.

No matter who is involved in the planning process, make sure at least one person serves as an administrator and documents all planning committee actions.

What Is in a Strategic Plan?

A strategic plan communicates goals and what it takes to achieve them. The plan sometimes begins with a high-level view, then becomes more specific. Since strategic plans are more guidebooks than rulebooks, they don’t have to be bureaucratic and rigid. There is no perfect plan; however, it needs to be realistic.

There are many sections in a strategic plan, and the length of the final document or presentation will vary. The names people use for the sections differ, but the general ideas behind them are similar: Simply make sure you and your team agree on the terms you will use and what each means.

One-Page Strategic Planning Template

“I’m a big fan of getting a strategy onto one sheet of paper. It’s a strategic plan in a nutshell, and it provides a clear line of sight,” Stockmal advises.

You can use the template below to consolidate all your strategic ideas into a succinct, one-page strategic plan. Doing so provides you with a high-level overview of your strategic initiatives that you can place on your website, distribute to stakeholders, and refer to internally. More extensive details about implementation, capacity, and other concerns can go into an expanded document.

Download One-Page Strategic Planning Template Excel | Word | Smartsheet

The most important part of the strategic plan is the executive summary, which contains the highlights of the plan. Although it appears at the beginning of the plan, it should be written last, after you have done all your research.

Of writing the executive summary, Stockmal says, “I find it much easier to extract and cut and edit than to do it first.”

For help with creating executive summaries, see these templates .

Other parts of a strategic plan can include the following:

Description: A description of the company or organization.

Vision Statement: A bold or inspirational statement about where you want your company to be in the future.

Mission Statement: In this section, describe what you do today, your audience, and your approach as you work toward your vision.

Core Values: In this section, list the beliefs and behaviors that will enable you to achieve your mission and, eventually, your vision.

Goals: Provide a few statements of how you will achieve your vision over the long term.

Objectives: Each long-term goal should have a few one-year objectives that advance the plan. Make objectives SMART (specific, measurable, achievable, and time-based) to get the most out of them.

Budget and Operating Plans: Highlight resources you will need and how you will implement them.

Monitoring and Evaluation: In this section, describe how you will check your progress and determine when you achieve your goals.

One of the first steps in creating a strategic plan is to perform both an internal and external analysis of the company’s environment. Internally, look at your company’s strengths and weaknesses, as well as the personal values of those who will implement your plan (managers, executives, board members). Externally, examine threats and opportunities within the industry and any broad societal expectations that might exist.

You can perform a SWOT (strengths, weaknesses, opportunities, and threats) analysis to sum up where you are currently and what you should focus on to help you achieve your future goals. Strengths shows you what you do well, weaknesses point out obstacles that could keep you from achieving your objectives, opportunities highlight where you can grow, and threats pinpoint external factors that could be obstacles in your way.

You can find more information about performing a SWOT analysis and free templates in this article . Another analysis technique, STEEPLE (social, technological, economic, environmental, political, legal, and ethical), often accompanies a SWOT analysis.

Basics of Strategic Planning

How you navigate the strategic planning process will vary. Several tools and techniques are available, and your choice depends on your company’s leadership, culture, environment, and size, as well as the expertise of the planners.

All include similar sections in the final plan, but the ways of driving those results differ. Some tools are goals-based, while others are issues- or scenario-based. Some rely on a more organic or rigid process.

Hofmeyer summarizes what goes into strategic planning:

Understand the stakeholders and involve them from the beginning.

Agree on a vision.

Hold successful meetings and sessions.

Summarize and present the plan to stakeholders.

Identify and check metrics.

Make periodic adjustments.

Items That Go into Strategic Planning

Strategic planning contains inputs, activities, outputs, and outcomes. Inputs and activities are elements that are internal to the company, while outputs and outcomes are external.

Remember, there are many different names for the sections of strategic plans. The key is to agree what terms you will use and define them for everyone involved.

Inputs are important because it is impossible to know where you are going until you know what is around you where you are now.

Companies need to gather data from a variety of sources to get a clear look at the competitive environment and the opportunities and risks within that environment. You can think of it like a competitive intelligence program.

Data should come from the following sources:

Interviews with executives

A review of documents about the competition or market that are publicly available

Primary research by visiting or observing competitors

Studies of your industry

The values of key stakeholders

This information often goes into writing an organization’s vision and mission statements.

Activities are the meetings and other communications that need to happen during the strategic planning process to help everyone understand the competition that surrounds the organization.

It is important both to understand the competitive environment and your company’s response to it. This is where everyone looks at and responds to the data gathered from the inputs.

The strategic planning process produces outputs. Outputs can be as basic as the strategic planning document itself. The documentation and communications that describe your organization’s strategy, as well as financial statements and budgets, can also be outputs.

The implementation of the strategic plan produces outcomes (distinct from outputs). The outcomes determine the success or failure of the strategic plan by measuring how close they are to the goals and vision you outline in your plan.

It is important to understand there will be unplanned and unintended outcomes, too. How you learn from and adapt to these changes influence the success of the strategic plan.

During the planning process, decide how you will measure both the successes and failures of different parts of the strategic plan.

Sharing, Evaluating, and Monitoring the Progress of a Strategic Plan

After companies go through a lengthy strategic planning process, it is important that the plan does not sit and collect dust. Share, evaluate, and monitor the plan to assess how you are doing and make any necessary updates.

“[Some] leaders think that once they have their strategy, it’s up to someone else to execute it. That’s a mistake I see,” Stockmal says.

The process begins with distributing and communicating the plan. Decide who will get a copy of the plan and how those people will tell others about it. Will you have a meeting to kick off the implementation? How will you specify who will do what and when? Clearly communicate the roles people will have.

“Before you communicate the plan [to everyone], you need to have the commitment of stakeholders,” Hofmeyer recommends. Have the stakeholders be a part of announcing the plan to everyone — this keeps them accountable because workers will associate them with the strategy. “That applies pressure to the stakeholders to actually do the work.”

Once the team begins implementation, it’s necessary to have benchmarks to help measure your successes against the plan’s objectives. Sometimes, having smaller action plans within the larger plan can help keep the work on track.

During the planning process, you should have decided how you will measure success. Now, figure out how and when you will document progress. Keep an eye out for gaps between the vision and its implementation — a big gap could be a sign that you are deviating from the plan.

Tools are available to assist with tracking performance of strategic plans, including several types of software. “For some organizations, a spreadsheet is enough, but you are going to manually enter the data, so someone needs to be responsible for that,” Stockmal recommends.

Remember: strategic plans are not written in stone. Some deviation will be necessary, and when it happens, it’s important to understand why it occurred and how the change might impact the company's vision and goals.

Deviation from the plan does not mean failure, reminds Hofmeyer. Instead, understanding what transpired is the key. “Things happen, [and] you should always be on the lookout for that. I’m a firm believer in continuous improvement,” he says. Explain to stakeholders why a change is taking place. “There’s always a sense of re-evaluation, but do it methodically.”

Build in a schedule to review and amend the plan as necessary; this can help keep companies on track.

What Is Strategic Management?

Strategic planning is part of strategic management, and it involves the activities that make the strategic plan a reality. Essentially, strategic management is getting from the starting point to the goal effectively and efficiently using the ongoing activities and processes that a company takes on in order to keep in line with its mission, vision, and strategic plan.

“[Strategic management] closes the gap between the plan and executing the strategy,” Stockmal of ASP says. Strategic management is part of a larger planning process that includes budgeting, forecasting, capital allocation, and more.

There is no right or wrong way to do strategic management — only guidelines. The basic phases are preparing for strategic planning, creating the strategic plan, and implementing that plan.

No matter how you manage your plan, it’s key to allow the strategic plan to evolve and grow as necessary, due to both the internal and external factors.

“We get caught up in all of the day-to-day issues,” Stockmal explains, adding that people do not often leave enough time for implementing the plan and making progress. That’s what strategic management implores: doing things that are in the plan and not letting the plan sit on a shelf.

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• 7 strategic planning models, plus 8 fra ...

7 strategic planning models, plus 8 frameworks to help you get started

Strategic planning is vital in defining where your business is going in the next three to five years. With the right strategic planning models and frameworks, you can uncover opportunities, identify risks, and create a strategic plan to fuel your organization’s success. We list the most popular models and frameworks and explain how you can combine them to create a strategic plan that fits your business.

A strategic plan is a great tool to help you hit your business goals . But sometimes, this tool needs to be updated to reflect new business priorities or changing market conditions. If you decide to use a model that already exists, you can benefit from a roadmap that’s already created. The model you choose can improve your knowledge of what works best in your organization, uncover unknown strengths and weaknesses, or help you find out how you can outpace your competitors.

In this article, we cover the most common strategic planning models and frameworks and explain when to use which one. Plus, get tips on how to apply them and which models and frameworks work well together. 

Strategic planning models vs. frameworks

First off: This is not a one-or-nothing scenario. You can use as many or as few strategic planning models and frameworks as you like. 

When your organization undergoes a strategic planning phase, you should first pick a model or two that you want to apply. This will provide you with a basic outline of the steps to take during the strategic planning process.

During that process, think of strategic planning frameworks as the tools in your toolbox. Many models suggest starting with a SWOT analysis or defining your vision and mission statements first. Depending on your goals, though, you may want to apply several different frameworks throughout the strategic planning process.

For example, if you’re applying a scenario-based strategic plan, you could start with a SWOT and PEST(LE) analysis to get a better overview of your current standing. If one of the weaknesses you identify has to do with your manufacturing process, you could apply the theory of constraints to improve bottlenecks and mitigate risks. 

Now that you know the difference between the two, learn more about the seven strategic planning models, as well as the eight most commonly used frameworks that go along with them.

1. Basic model

The basic strategic planning model is ideal for establishing your company’s vision, mission, business objectives, and values. This model helps you outline the specific steps you need to take to reach your goals, monitor progress to keep everyone on target, and address issues as they arise.

If it’s your first strategic planning session, the basic model is the way to go. Later on, you can embellish it with other models to adjust or rewrite your business strategy as needed. Let’s take a look at what kinds of businesses can benefit from this strategic planning model and how to apply it.

Small businesses or organizations

Companies with little to no strategic planning experience

Organizations with few resources 

Write your mission statement. Gather your planning team and have a brainstorming session. The more ideas you can collect early in this step, the more fun and rewarding the analysis phase will feel.

Identify your organization’s goals . Setting clear business goals will increase your team’s performance and positively impact their motivation.

Outline strategies that will help you reach your goals. Ask yourself what steps you have to take in order to reach these goals and break them down into long-term, mid-term, and short-term goals .

Create action plans to implement each of the strategies above. Action plans will keep teams motivated and your organization on target.

Monitor and revise the plan as you go . As with any strategic plan, it’s important to closely monitor if your company is implementing it successfully and how you can adjust it for a better outcome.

2. Issue-based model

Also called goal-based planning model, this is essentially an extension of the basic strategic planning model. It’s a bit more dynamic and very popular for companies that want to create a more comprehensive plan.

Organizations with basic strategic planning experience

Businesses that are looking for a more comprehensive plan

Conduct a SWOT analysis . Assess your organization’s strengths, weaknesses, opportunities, and threats with a SWOT analysis to get a better overview of what your strategic plan should focus on. We’ll give into how to conduct a SWOT analysis when we get into the strategic planning frameworks below.

Identify and prioritize major issues and/or goals. Based on your SWOT analysis, identify and prioritize what your strategic plan should focus on this time around.

Develop your main strategies that address these issues and/or goals. Aim to develop one overarching strategy that addresses your highest-priority goal and/or issue to keep this process as simple as possible.

Update or create a mission and vision statement . Make sure that your business’s statements align with your new or updated strategy. If you haven’t already, this is also a chance for you to define your organization’s values.

Create action plans. These will help you address your organization’s goals, resource needs, roles, and responsibilities. 

Develop a yearly operational plan document. This model works best if your business repeats the strategic plan implementation process on an annual basis, so use a yearly operational plan to capture your goals, progress, and opportunities for next time.

Allocate resources for your year-one operational plan. Whether you need funding or dedicated team members to implement your first strategic plan, now is the time to allocate all the resources you’ll need.

Monitor and revise the strategic plan. Record your lessons learned in the operational plan so you can revisit and improve it for the next strategic planning phase.

The issue-based plan can repeat on an annual basis (or less often once you resolve the issues). It’s important to update the plan every time it’s in action to ensure it’s still doing the best it can for your organization.

You don’t have to repeat the full process every year—rather, focus on what’s a priority during this run.

3. Alignment model

This model is also called strategic alignment model (SAM) and is one of the most popular strategic planning models. It helps you align your business and IT strategies with your organization’s strategic goals. 

You’ll have to consider four equally important, yet different perspectives when applying the alignment strategic planning model:

Strategy execution: The business strategy driving the model

Technology potential: The IT strategy supporting the business strategy

Competitive potential: Emerging IT capabilities that can create new products and services

Service level: Team members dedicated to creating the best IT system in the organization

Ideally, your strategy will check off all the criteria above—however, it’s more likely you’ll have to find a compromise. 

Here’s how to create a strategic plan using the alignment model and what kinds of companies can benefit from it.

Organizations that need to fine-tune their strategies

Businesses that want to uncover issues that prevent them from aligning with their mission

Companies that want to reassess objectives or correct problem areas that prevent them from growing

Outline your organization’s mission, programs, resources, and where support is needed. Before you can improve your statements and approaches, you need to define what exactly they are.

Identify what internal processes are working and which ones aren’t. Pinpoint which processes are causing problems, creating bottlenecks , or could otherwise use improving. Then prioritize which internal processes will have the biggest positive impact on your business.

Identify solutions. Work with the respective teams when you’re creating a new strategy to benefit from their experience and perspective on the current situation.

Update your strategic plan with the solutions. Update your strategic plan and monitor if implementing it is setting your business up for improvement or growth. If not, you may have to return to the drawing board and update your strategic plan with new solutions.

4. Scenario model

The scenario model works great if you combine it with other models like the basic or issue-based model. This model is particularly helpful if you need to consider external factors as well. These can be government regulations, technical, or demographic changes that may impact your business.

Organizations trying to identify strategic issues and goals caused by external factors

Identify external factors that influence your organization. For example, you should consider demographic, regulation, or environmental factors.

Review the worst case scenario the above factors could have on your organization. If you know what the worst case scenario for your business looks like, it’ll be much easier to prepare for it. Besides, it’ll take some of the pressure and surprise out of the mix, should a scenario similar to the one you create actually occur.

Identify and discuss two additional hypothetical organizational scenarios. On top of your worst case scenario, you’ll also want to define the best case and average case scenarios. Keep in mind that the worst case scenario from the previous step can often provoke strong motivation to change your organization for the better. However, discussing the other two will allow you to focus on the positive—the opportunities your business may have ahead.

Identify and suggest potential strategies or solutions. Everyone on the team should now brainstorm different ways your business could potentially respond to each of the three scenarios. Discuss the proposed strategies as a team afterward.

Uncover common considerations or strategies for your organization. There’s a good chance that your teammates come up with similar solutions. Decide which ones you like best as a team or create a new one together.

Identify the most likely scenario and the most reasonable strategy. Finally, examine which of the three scenarios is most likely to occur in the next three to five years and how your business should respond to potential changes.

5. Self-organizing model

Also called the organic planning model, the self-organizing model is a bit different from the linear approaches of the other models. You’ll have to be very patient with this method. 

This strategic planning model is all about focusing on the learning and growing process rather than achieving a specific goal. Since the organic model concentrates on continuous improvement , the process is never really over.

Large organizations that can afford to take their time

Businesses that prefer a more naturalistic, organic planning approach that revolves around common values, communication, and shared reflection

Companies that have a clear understanding of their vision

Define and communicate your organization’s cultural values . Your team can only think clearly and with solutions in mind when they have a clear understanding of your organization's values.

Communicate the planning group’s vision for the organization. Define and communicate the vision with everyone involved in the strategic planning process. This will align everyone’s ideas with your company’s vision.

Discuss what processes will help realize the organization’s vision on a regular basis. Meet every quarter to discuss strategies or tactics that will move your organization closer to realizing your vision.

6. Real-time model

This fluid model can help organizations that deal with rapid changes to their work environment. There are three levels of success in the real-time model: 

Organizational: At the organizational level, you’re forming strategies in response to opportunities or trends.

Programmatic: At the programmatic level, you have to decide how to respond to specific outcomes or environmental changes.

Operational: On the operational level, you will study internal systems, policies, and people to develop a strategy for your company.

Figuring out your competitive advantage can be difficult, but this is absolutely crucial to ensure success. Whether it’s a unique asset or strength your organization has or an outstanding execution of services or programs—it’s important that you can set yourself apart from others in the industry to succeed.

Companies that need to react quickly to changing environments

Businesses that are seeking new tools to help them align with their organizational strategy

Define your mission and vision statement. If you ever feel stuck formulating your company’s mission or vision statement, take a look at those of others. Maybe Asana’s vision statement sparks some inspiration.

Research, understand, and learn from competitor strategy and market trends. Pick a handful of competitors in your industry and find out how they’ve created success for themselves. How did they handle setbacks or challenges? What kinds of challenges did they even encounter? Are these common scenarios in the market? Learn from your competitors by finding out as much as you can about them.

Study external environments. At this point, you can combine the real-time model with the scenario model to find solutions to threats and opportunities outside of your control.

Conduct a SWOT analysis of your internal processes, systems, and resources. Besides the external factors your team has to consider, it’s also important to look at your company’s internal environment and how well you’re prepared for different scenarios.

Develop a strategy. Discuss the results of your SWOT analysis to develop a business strategy that builds toward organizational, programmatic, and operational success.

Rinse and repeat. Monitor how well the new strategy is working for your organization and repeat the planning process as needed to ensure you’re on top or, perhaps, ahead of the game. 

7. Inspirational model

This last strategic planning model is perfect to inspire and energize your team as they work toward your organization’s goals. It’s also a great way to introduce or reconnect your employees to your business strategy after a merger or acquisition.

Businesses with a dynamic and inspired start-up culture

Organizations looking for inspiration to reinvigorate the creative process

Companies looking for quick solutions and strategy shifts

Gather your team to discuss an inspirational vision for your organization. The more people you can gather for this process, the more input you will receive.

Brainstorm big, hairy audacious goals and ideas. Encouraging your team not to hold back with ideas that may seem ridiculous will do two things: for one, it will mitigate the fear of contributing bad ideas. But more importantly, it may lead to a genius idea or suggestion that your team wouldn’t have thought of if they felt like they had to think inside of the box.

Assess your organization’s resources. Find out if your company has the resources to implement your new ideas. If they don’t, you’ll have to either adjust your strategy or allocate more resources.

Develop a strategy balancing your resources and brainstorming ideas. Far-fetched ideas can grow into amazing opportunities but they can also bear great risk. Make sure to balance ideas with your strategic direction. 

Now, let’s dive into the most commonly used strategic frameworks.

8. SWOT analysis framework

One of the most popular strategic planning frameworks is the SWOT analysis . A SWOT analysis is a great first step in identifying areas of opportunity and risk—which can help you create a strategic plan that accounts for growth and prepares for threats.

SWOT stands for strengths, weaknesses, opportunities, and threats. Here’s an example:

9. OKRs framework

A big part of strategic planning is setting goals for your company. That’s where OKRs come into play. 

OKRs stand for objective and key results—this goal-setting framework helps your organization set and achieve goals. It provides a somewhat holistic approach that you can use to connect your team’s work to your organization’s big-picture goals.  When team members understand how their individual work contributes to the organization’s success, they tend to be more motivated and produce better results

10. Balanced scorecard (BSC) framework

The balanced scorecard is a popular strategic framework for businesses that want to take a more holistic approach rather than just focus on their financial performance. It was designed by David Norton and Robert Kaplan in the 1990s, it’s used by companies around the globe to: 

Communicate goals

Align their team’s daily work with their company’s strategy

Prioritize products, services, and projects

Monitor their progress toward their strategic goals

Your balanced scorecard will outline four main business perspectives:

Customers or clients , meaning their value, satisfaction, and/or retention

Financial , meaning your effectiveness in using resources and your financial performance

Internal process , meaning your business’s quality and efficiency

Organizational capacity , meaning your organizational culture, infrastructure and technology, and human resources

With the help of a strategy map, you can visualize and communicate how your company is creating value. A strategy map is a simple graphic that shows cause-and-effect connections between strategic objectives. 

The balanced scorecard framework is an amazing tool to use from outlining your mission, vision, and values all the way to implementing your strategic plan .

You can use an integration like Lucidchart to create strategy maps for your business in Asana.

11. Porter’s Five Forces framework

If you’re using the real-time strategic planning model, Porter’s Five Forces are a great framework to apply. You can use it to find out what your product’s or service’s competitive advantage is before entering the market.

Developed by Michael E. Porter , the framework outlines five forces you have to be aware of and monitor:

Threat of new industry entrants: Any new entry into the market results in increased pressure on prices and costs. 

Competition in the industry: The more competitors that exist, the more difficult it will be for you to create value in the market with your product or service.

Bargaining power of suppliers: Suppliers can wield more power if there are less alternatives for buyers or it’s expensive, time consuming, or difficult to switch to a different supplier.

Bargaining power of buyers: Buyers can wield more power if the same product or service is available elsewhere with little to no difference in quality.

Threat of substitutes: If another company already covers the market’s needs, you’ll have to create a better product or service or make it available for a lower price at the same quality in order to compete.

Remember, industry structures aren’t static. The more dynamic your strategic plan is, the better you’ll be able to compete in a market.

12. VRIO framework

The VRIO framework is another strategic planning tool designed to help you evaluate your competitive advantage. VRIO stands for value, rarity, imitability, and organization.

It’s a resource-based theory developed by Jay Barney. With this framework, you can study your firmed resources and find out whether or not your company can transform them into sustained competitive advantages. 

Firmed resources can be tangible (e.g., cash, tools, inventory, etc.) or intangible (e.g., copyrights, trademarks, organizational culture, etc.). Whether these resources will actually help your business once you enter the market depends on four qualities:

Valuable : Will this resource either increase your revenue or decrease your costs and thereby create value for your business?

Rare : Are the resources you’re using rare or can others use your resources as well and therefore easily provide the same product or service?

Inimitable : Are your resources either inimitable or non-substitutable? In other words, how unique and complex are your resources?

Organizational: Are you organized enough to use your resources in a way that captures their value, rarity, and inimitability?

It’s important that your resources check all the boxes above so you can ensure that you have sustained competitive advantage over others in the industry.

13. Theory of Constraints (TOC) framework

If the reason you’re currently in a strategic planning process is because you’re trying to mitigate risks or uncover issues that could hurt your business—this framework should be in your toolkit.

The theory of constraints (TOC) is a problem-solving framework that can help you identify limiting factors or bottlenecks preventing your organization from hitting OKRs or KPIs . 

Whether it’s a policy, market, or recourse constraint—you can apply the theory of constraints to solve potential problems, respond to issues, and empower your team to improve their work with the resources they have.

14. PEST/PESTLE analysis framework

The idea of the PEST analysis is similar to that of the SWOT analysis except that you’re focusing on external factors and solutions. It’s a great framework to combine with the scenario-based strategic planning model as it helps you define external factors connected to your business’s success.

PEST stands for political, economic, sociological, and technological factors. Depending on your business model, you may want to expand this framework to include legal and environmental factors as well (PESTLE). These are the most common factors you can include in a PESTLE analysis:

Political: Taxes, trade tariffs, conflicts

Economic: Interest and inflation rate, economic growth patterns, unemployment rate

Social: Demographics, education, media, health

Technological: Communication, information technology, research and development, patents

Legal: Regulatory bodies, environmental regulations, consumer protection

Environmental: Climate, geographical location, environmental offsets

15. Hoshin Kanri framework

Hoshin Kanri is a great tool to communicate and implement strategic goals. It’s a planning system that involves the entire organization in the strategic planning process. The term is Japanese and stands for “compass management” and is also known as policy management. 

This strategic planning framework is a top-down approach that starts with your leadership team defining long-term goals which are then aligned and communicated with every team member in the company. 

You should hold regular meetings to monitor progress and update the timeline to ensure that every teammate’s contributions are aligned with the overarching company goals.

Stick to your strategic goals

Whether you’re a small business just starting out or a nonprofit organization with decades of experience, strategic planning is a crucial step in your journey to success. 

If you’re looking for a tool that can help you and your team define, organize, and implement your strategic goals, Asana is here to help. Our goal-setting software allows you to connect all of your team members in one place, visualize progress, and stay on target.

Related resources

15 creative elevator pitch examples for every scenario

How Asana streamlines strategic planning with work management

How to create a CRM strategy: 6 steps (with examples)

What is management by objectives (MBO)?

Strategic Planning

The art of formulating business strategies, implementing them, and evaluating their impact based on organizational objectives

What is Strategic Planning?

Strategic planning is the art of creating specific business strategies, implementing them, and evaluating the results of executing the plan, in regard to a company’s overall long-term goals or desires. It is a concept that focuses on integrating various departments (such as accounting and finance, marketing, and human resources) within a company to accomplish its strategic goals. The term strategic planning is essentially synonymous with strategic management.

The concept of strategic planning originally became popular in the 1950s and 1960s, and enjoyed favor in the corporate world up until the 1980s, when it somewhat fell out of favor. However, enthusiasm for strategic business planning was revived in the 1990s and strategic planning remains relevant in modern business.

CFI’s Course on Corporate & Business Strategy is an elective course for the FMVA Program.

Strategic Planning Process

The strategic planning process requires considerable thought and planning on the part of a company’s upper-level management. Before settling on a plan of action and then determining how to strategically implement it, executives may consider many possible options. In the end, a company’s management will, hopefully, settle on a strategy that is most likely to produce positive results (usually defined as improving the company’s bottom line) and that can be executed in a cost-efficient manner with a high likelihood of success, while avoiding undue financial risk.

The development and execution of strategic planning are typically viewed as consisting of being performed in three critical steps:

1. Strategy Formulation

In the process of formulating a strategy, a company will first assess its current situation by performing an internal and external audit. The purpose of this is to help identify the organization’s strengths and weaknesses, as well as opportunities and threats ( SWOT Analysis ). As a result of the analysis, managers decide on which plans or markets they should focus on or abandon, how to best allocate the company’s resources, and whether to take actions such as expanding operations through a joint venture or merger.

Business strategies have long-term effects on organizational success. Only upper management executives are usually authorized to assign the resources necessary for their implementation.

2. Strategy Implementation

After a strategy is formulated, the company needs to establish specific targets or goals related to putting the strategy into action, and allocate resources for the strategy’s execution. The success of the implementation stage is often determined by how good a job upper management does in regard to clearly communicating the chosen strategy throughout the company and getting all of its employees to “buy into” the desire to put the strategy into action.

Effective strategy implementation involves developing a solid structure, or framework, for implementing the strategy, maximizing the utilization of relevant resources, and redirecting marketing efforts in line with the strategy’s goals and objectives.

3. Strategy Evaluation

Any savvy business person knows that success today does not guarantee success tomorrow. As such, it is important for managers to evaluate the performance of a chosen strategy after the implementation phase.

Strategy evaluation involves three crucial activities: reviewing the internal and external factors affecting the implementation of the strategy, measuring performance, and taking corrective steps to make the strategy more effective. For example, after implementing a strategy to improve customer service, a company may discover that it needs to adopt a new customer relationship management (CRM) software program in order to attain the desired improvements in customer relations.

All three steps in strategic planning occur within three hierarchical levels: upper management, middle management, and operational levels. Thus, it is imperative to foster communication and interaction among employees and managers at all levels, so as to help the firm to operate as a more functional and effective team.

Benefits of Strategic Planning

The volatility of the business environment causes many firms to adopt reactive strategies rather than proactive ones. However, reactive strategies are typically only viable for the short-term, even though they may require spending a significant amount of resources and time to execute. Strategic planning helps firms prepare proactively and address issues with a more long-term view. They enable a company to initiate influence instead of just responding to situations.

Among the primary benefits derived from strategic planning are the following:

1. Helps formulate better strategies using a logical, systematic approach

This is often the most important benefit. Some studies show that the strategic planning process itself makes a significant contribution to improving a company’s overall performance, regardless of the success of a specific strategy.

2. Enhanced communication between employers and employees

Communication is crucial to the success of the strategic planning process. It is initiated through participation and dialogue among the managers and employees, which shows their commitment to achieving organizational goals.

Strategic planning also helps managers and employees show commitment to the organization’s goals. This is because they know what the company is doing and the reasons behind it. Strategic planning makes organizational goals and objectives real, and employees can more readily understand the relationship between their performance, the company’s success, and compensation. As a result, both employees and managers tend to become more innovative and creative, which fosters further growth of the company.

3. Empowers individuals working in the organization

The increased dialogue and communication across all stages of the process strengthens employees’ sense of effectiveness and importance in the company’s overall success. For this reason, it is important for companies to decentralize the strategic planning process by involving lower-level managers and employees throughout the organization. A good example is that of the Walt Disney Co., which dissolved its separate strategic planning department, in favor of assigning the planning roles to individual Disney business divisions.

An increasing number of companies use strategic planning to formulate and implement effective decisions. While planning requires a significant amount of time, effort, and money, a well-thought-out strategic plan efficiently fosters company growth, goal achievement, and employee satisfaction.

Additional Resources

Thank you for reading CFI’s guide to Strategic Planning. To keep learning and advancing your career, the additional CFI resources below will be useful:

• Broad Factors Analysis
• Scalability
• Systems Thinking
• See all management & strategy resources
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The 5 steps of the strategic planning process

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Starting a project without a strategy is like trying to bake a cake without a recipe — you might have all the ingredients you need, but without a plan for how to combine them, or a vision for what the finished product will look like, you’re likely to end up with a mess. This is especially true when working with a team — it’s crucial to have a shared plan that can serve as a map on the pathway to success.

Creating a strategic plan not only provides a useful document for the future, but also helps you define what you have right now, and think through and outline all of the steps and considerations you’ll need to succeed.

What is strategic planning?

While there is no single approach to creating a strategic plan, most approaches can be boiled down to five overarching steps:

• Define your vision
• Assess where you are
• Determine your priorities and objectives
• Define responsibilities
• Measure and evaluate results

Each step requires close collaboration as you build a shared vision, strategy for implementation, and system for understanding performance.

Related: Learn how to hold an effective strategic planning meeting

Why do I need a strategic plan?

Building a strategic plan is the best way to ensure that your whole team is on the same page, from the initial vision and the metrics for success to evaluating outcomes and adjusting (if necessary) for the future. Even if you’re an expert baker, working with a team to bake a cake means having a collaborative approach and clearly defined steps so that the result reflects the strategic goals you laid out at the beginning.

The benefits of strategic planning also permeate into the general efficiency and productivity of your organization as a whole. They include: 

• Greater attention to potential biases or flaws, improving decision-making 
• Clear direction and focus, motivating and engaging employees
• Better resource management, improving project outcomes 
• Improved employee performance, increasing profitability
• Enhanced communication and collaboration, fostering team efficiency 

Next, let’s dive into how to build and structure your strategic plan, complete with templates and assets to help you along the way.

Before you begin: Pick a brainstorming method

There are many brainstorming methods you can use to come up with, outline, and rank your priorities. When it comes to strategy planning, it’s important to get everyone’s thoughts and ideas out before committing to any one strategy. With the right facilitation , brainstorming helps make this process fair and transparent for everyone involved.  

First, decide if you want to run a real-time rapid ideation session or a structured brainstorming . In a rapid ideation session, you encourage sharing half-baked or silly ideas, typically within a set time frame. The key is to just get out all your ideas quickly and then edit the best ones. Examples of rapid ideation methods include round robin , brainwriting , mind mapping , and crazy eights . 

In a structured brainstorming session, you allow for more time to prepare and edit your thoughts before getting together to share and discuss those more polished ideas. This might involve brainstorming methods that entail unconventional ways of thinking, such as reverse brainstorming or rolestorming . 

Using a platform like Mural, you can easily capture and organize your team’s ideas through sticky notes, diagrams, text, or even images and videos. These features allow you to build actionable next steps immediately (and in the same place) through color coding and tagging. 

Whichever method you choose, the ideal outcome is that you avoid groupthink by giving everyone a voice and a say. Once you’ve reached a consensus on your top priorities, add specific objectives tied to each of those priorities.

Related: Brainstorming and ideation template

1. Define your vision

Whether it’s for your business as a whole, or a specific initiative, successful strategic planning involves alignment with a vision for success. You can think of it as a project-specific mission statement or a north star to guide employees toward fulfilling organizational goals. 

To create a vision statement that explicitly states the ideal results of your project or company transformation, follow these four key steps: 

• Engage and involve the entire team . Inclusivity like this helps bring diverse perspectives to the table. 
• Align the vision with your core values and purpose . This will make it familiar and easy to follow through. 
• Stay grounded . The vision should be ambitious enough to motivate and inspire yet grounded enough to be achievable and relevant.
• Think long-term flexibility . Consider future trends and how your vision can be flexible in the face of challenges or opportunities. 

For example, say your vision is to revolutionize customer success by streamlining and optimizing your process for handling support tickets. It’s important to have a strategy map that allows stakeholders (like the support team, marketing team, and engineering team) to know the overall objective and understand the roles they will play in realizing the goals. 

This can be done in real time or asynchronously , whether in person, hybrid, or remote. By leveraging a shared digital space , everyone has a voice in the process and room to add their thoughts, comments, and feedback. 

Related: Vision board template

2. Assess where you are

The next step in creating a strategic plan is to conduct an assessment of where you stand in terms of your own initiatives, as well as the greater marketplace. Start by conducting a resource assessment. Figure out which financial, human, and/or technological resources you have available and if there are any limitations. You can do this using a SWOT analysis.

What is SWOT analysis?

SWOT analysis is an exercise where you define:

• Strengths: What are your unique strengths for this initiative or this product? In what ways are you a leader?
• Weaknesses: What weaknesses can you identify in your offering? How does your product compare to others in the marketplace?
• Opportunities: Are there areas for improvement that'd help differentiate your business?
• Threats: Beyond weaknesses, are there existing potential threats to your idea that could limit or prevent its success? How can those be anticipated?

For example, say you have an eco-friendly tech company and your vision is to launch a new service in the next year. Here’s what the SWOT analysis might look like: 

• Strengths : Strong brand reputation, loyal customer base, and a talented team focused on innovation
• Weaknesses : Limited bandwidth to work on new projects, which might impact the scope of its strategy formulation 
• Opportunities : How to leverage and experiment with existing customers when goal-setting
• Threats : Factors in the external environment out of its control, like the state of the economy and supply chain shortages

This SWOT analysis will guide the company in setting strategic objectives and formulating a robust plan to navigate the challenges it might face. 

Related: SWOT analysis template

3. Determine your priorities and objectives

Once you've identified your organization’s mission and current standing, start a preliminary plan document that outlines your priorities and their corresponding objectives. Priorities and objectives should be set based on what is achievable with your available resources. The SMART framework is a great way to ensure you set effective goals . It looks like this:  

• Specific: Set clear objectives, leaving no room for ambiguity about the desired outcomes.
• Measurable : Choose quantifiable criteria to make it easier to track progress.
• Achievable : Ensure it is realistic and attainable within the constraints of your resources and environment.
• Relevant : Develop objectives that are relevant to the direction your organization seeks to move.
• Time-bound : Set a clear timeline for achieving each objective to maintain a sense of urgency and focus.

For instance, going back to the eco-friendly tech company, the SMART goals might be: 

• Specific : Target residential customers and small businesses to increase the sales of its solar-powered device line by 25%. 
• Measurable : Track monthly sales and monitor customer feedback and reviews. 
• Achievable : Allocate more resources to the marketing, sales, and customer service departments. 
• Relevant : Supports the company's growth goals in a growing market of eco-conscious consumers. 
• Time-bound : Conduct quarterly reviews and achieve this 25% increase in sales over the next 12 months.

With strategic objectives like this, you’ll be ready to put the work into action. 

Related: Project kickoff template

4. Define tactics and responsibilities

In this stage, individuals or units within your team can get granular about how to achieve your goals and who'll be accountable for each step. For example, the senior leadership team might be in charge of assigning specific tasks to their team members, while human resources works on recruiting new talent. 

It’s important to note that everyone’s responsibilities may shift over time as you launch and gather initial data about your project. For this reason, it’s key to define responsibilities with clear short-term metrics for success. This way, you can make sure that your plan is adaptable to changing circumstances. 

One of the more common ways to define tactics and metrics is to use the OKR (Objectives and Key Results) method. By outlining your OKRs, you’ll know exactly what key performance indicators (KPIs) to track and have a framework for analyzing the results once you begin to accumulate relevant data. 

For instance, if our eco-friendly tech company has a goal of increasing sales, one objective might be to expand market reach for its solar-powered products. The sales team lead would be in charge of developing an outreach strategy. The key result would be to successfully launch its products in two new regions by Q2. The KPI would be a 60% conversation rate in those targeted markets.  

Related: OKR planning template  

5. Manage, measure, and evaluate

Once your plan is set into motion, it’s important to actively manage (and measure) progress. Before launching your plan, settle on a management process that allows you to measure success or failure. In this way, everyone is aligned on progress and can come together to evaluate your strategy execution at regular intervals.

Determine the milestones at which you’ll come together and go over results — this can take place weekly, monthly, or quarterly, depending on the nature of the project.

One of the best ways to evaluate progress is through agile retrospectives (or retros) , which can be done in real time or asynchronously. During this process, gather and organize feedback about the key elements that played a role in your strategy. 

Related: Retrospective radar template

Retrospectives are typically divided into three parts:

• What went well.
• What didn’t go well.
• New opportunities for improvement.

This structure is also sometimes called the “ rose, thorn, bud ” framework. By using this approach, team members can collectively brainstorm and categorize their feedback, making the next steps clear and actionable. Creating an action plan during a post-mortem meeting is a crucial step in ensuring that lessons learned from past projects or events are effectively translated into tangible improvements. 

Another method for reviewing progress is the quarterly business review (QBR). Like the agile retrospective, it allows you to collect feedback and adjust accordingly. In the case of QBRs, however, we recommend dividing your feedback into four categories:

• Start (what new items should be launched?).
• Stop (what items need to be paused?).
• Continue (what is going well?).
• Change (what could be modified to perform better?).

Strategic planners know that planning activities continue even after a project is complete. There’s always room for improvement and an action plan waiting to be implemented. Using the above approaches, your team can make room for new ideas within the existing strategic framework in order to track better to your long-term goals.

Related: Quarterly business review template

Conclusions

The beauty of the strategic plan is that it can be applied from the campaign level all the way up to organizational vision. Using the strategic planning framework, you build buy-in , trust, and transparency by collaboratively creating a vision for success, and mapping out the steps together on the road to your goals.

Also, in so doing, you build in an ability to adapt effectively on the fly in response to data through measurement and evaluation, making your plan both flexible and resilient.

Related: 5 Tips for Holding Effective Post-mortems

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What is the difference between a business plan and a strategic plan.

It is not uncommon that the terms ‘strategic plan’ and ‘business plan’ get confused in the business world. While a strategic plan is a type of business plan, there are several important distinctions between the two types that are worth noting. Before beginning your strategic planning process or strategy implementation, look at the article below to learn the key difference between a business vs strategic plan and how each are important to your organization.

Definition of a business plan vs. a strategic plan

A strategic plan is essential for already established organizations looking for a way to manage and implement their strategic direction and future growth. Strategic planning is future-focused and serves as a roadmap to outline where the organization is going over the next 3-5 years (or more) and the steps it will take to get there.

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A strategic plan serves 6 functions for an organization that is striving to reach the next level of their growth:.

• Defines the purpose of the organization.
• Builds on an organization’s competitive advantages.
• Communicates the strategy to the staff.
• Prioritizes the financial needs of the organization.
• Directs the team to move from plan to action.
• Creates long-term sustainability and growth impact

Alternatively, a business plan is used by new businesses or organizations trying to get off the ground. The fundamentals of a business plan focus on setting the foundation for the business or organization. While it looks towards the future, the focus is set more on the immediate future (>1 year). Some of the functions of a business plan may overlap with a strategic plan. However, the focus and intentions diverge in a few key areas.

A business plan for new businesses, projects, or organizations serves these 5 functions:

• Simplifies or explains the objectives and goals of your organization.
• Coordinates human resource management and determines operational requirements.
• Secures funding for your organization.
• Evaluates potential business prospects.
• Creates a framework for conceptualizing ideas.

In other words, a strategic plan is utilized to direct the momentum and growth of an established company or organization. In contrast, a business plan is meant to set the foundation of a newly (or not quite) developed company by setting up its operational teams, strategizing ways to enter a new market, and obtaining funding.

A strategic plan focuses on long-term growth and the organization’s impact on the market and its customers. Meanwhile, a business plan must focus more on the short-term, day-to-day operational functions. Often, new businesses don’t have the capacity or resources to create a strategic plan, though developing a business plan with strategy elements is never a bad idea.

Business and strategic plans ultimately differ in several key areas–timeframe, target audience, focus, resource allocation, nature, and scalability.

While both a strategic and business plan is forward-facing and focused on future success, a business plan is focused on the more immediate future. A business plan normally looks ahead no further than one year. A business plan is set up to measure success within a 3- to 12-month timeframe and determines what steps a business owner needs to take now to succeed.

A strategic plan generally covers the organizational plan over 3 to 5+ years. It is set with future expansion and development in mind and sets up roadmaps for how the organization will reach its desired future state.

Pro Tip: While a vision statement could benefit a business plan, it is essential to a strategic plan.

Target Audience

A strategic plan is for established companies, businesses, organizations, and owners serious about growing their organizations. A strategic plan communicates the organization’s direction to the staff and stakeholders. The strategic plan is communicated to the essential change makers in the organization who will have a hand in making the progress happen.

A business plan could be for new businesses and entrepreneurs who are start-ups. The target audience for the business plan could also be stakeholders, partners, or investors. However, a business plan generally presents the entrepreneur’s ideas to a bank. It is meant to get the necessary people onboard to obtain the funding needed for the project.

A strategic plan provides focus, direction, and action to move the organization from where they are now to where they want to go. A strategic plan may consist of several months of studies, analyses, and other processes to gauge an organization’s current state. The strategy officers may conduct an internal and external analysis, determine competitive advantages, and create a strategy roadmap. They may take the time to redefine their mission, vision, and values statements.

Alternatively, a business plan provides a structure for ideas to define the business initially. It maps out the more tactical beginning stages of the plan.

Pro Tip: A mission statement is useful for business and strategic plans as it helps further define the enterprise’s value and purpose. If an organization never set its mission statement at the beginning stages of its business plan, it can create one for its strategic plan.

A strategic plan is critical to prioritizing resources (time, money, and people) to grow the revenue and increase the return on investment. The strategic plan may start with reallocating current financial resources already being utilized more strategically.

A business plan will focus on the resources the business still needs to obtain, such as vendors, investors, staff, and funding. A business plan is critical if new companies seek funding from banks or investors. It will add accountability and transparency for the organization and tell the funding channels how they plan to grow their business operations and ROI in the first year of the business.

The scalability of a business plan vs. strategic plan

Another way to grasp the difference is by understanding the difference in ‘scale’ between strategic and business plans. Larger organizations with multiple business units and a wide variety of products frequently start their annual planning process with a corporate-driven strategic plan. It is often followed by departmental and marketing plans that work from the Strategic Plan.

Smaller and start-up companies typically use only a business plan to develop all aspects of operations of the business on paper, obtain funding and then start the business.

Why understanding the differences between a business plan vs a strategic plan matters

It is important to know the key differences between the two terms, despite often being used interchangeably. But here’s a simple final explanation:

A business plan explains how a new business will get off the ground. A strategic plan answers where an established organization is going in the future and how they intend to reach that future state.

A strategic plan also focuses on building a sustainable competitive advantage and is futuristic. A business plan is used to assess the viability of a business opportunity and is more tactical.

10 Comments

I agree with your analysis about small companies, but they should do a strategic plan. Just check out how many of the INC 500 companies have an active strategic planning process and they started small. Its about 78%,

Strategic management is a key role of any organization even if belong to small business. it help in growth and also to steam line your values. im agree with kristin.

I agree with what you said, without strategic planning no organization can survive whether it is big or small. Without a clear strategic plan, it is like walking in the darkness.. Best Regards..

Vision, Mission in Business Plan VS Strategic Plan ?

you made a good analysis on strategic plan and Business plan the difference is quite clear now. But on the other hand, it seems that strategic plan and strategic management are similar which I think not correct. Please can you tell us the difference between these two?. Thanks

Thank you. I get points to work on it

super answer Thanking you

Hi. I went through all the discussions, comments and replies. Thanks! I got a very preliminary idea about functions and necessity of Strategic Planning in Business. But currently I am looking for a brief nice, flowery, juicy definition of “Business Strategic Planning” as a whole, which will give anyone a fun and interesting way to understand. Can anyone help me out please? Awaiting replies…… 🙂

that was easy to understand,

Developing a strategic plan either big or small company or organization mostly can’t achieve its goal. A strategic plan or formulation is the first stage of the strategic management plan, therefore, we should be encouraged to develop a strategic management plan. We can develop the best strategic plan but without a clear plan of implementation and evaluation, it will be difficult to achieve goals.

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How to Set Strategic Planning Goals

• 29 Oct 2020

In an ever-changing business world, it’s imperative to have strategic goals and a plan to guide organizational efforts. Yet, crafting strategic goals can be a daunting task. How do you decide which goals are vital to your company? Which ones are actionable and measurable? Which goals to prioritize?

To help you answer these questions, here’s a breakdown of what strategic planning is, what characterizes strategic goals, and how to select organizational goals to pursue.

Access your free e-book today.

What Is Strategic Planning?

Strategic planning is the ongoing organizational process of using available knowledge to document a business's intended direction. This process is used to prioritize efforts, effectively allocate resources, align shareholders and employees, and ensure organizational goals are backed by data and sound reasoning.

Research in the Harvard Business Review cautions against getting locked into your strategic plan and forgetting that strategy involves inherent risk and discomfort. A good strategic plan evolves and shifts as opportunities and threats arise.

“Most people think of strategy as an event, but that’s not the way the world works,” says Harvard Business School Professor Clayton Christensen in the online course Disruptive Strategy . “When we run into unanticipated opportunities and threats, we have to respond. Sometimes we respond successfully; sometimes we don’t. But most strategies develop through this process. More often than not, the strategy that leads to success emerges through a process that’s at work 24/7 in almost every industry."

Related: 5 Tips for Formulating a Successful Strategy

4 Characteristics of Strategic Goals

To craft a strategic plan for your organization, you first need to determine the goals you’re trying to reach. Strategic goals are an organization’s measurable objectives that are indicative of its long-term vision.

Here are four characteristics of strategic goals to keep in mind when setting them for your organization.

1. Purpose-Driven

The starting point for crafting strategic goals is asking yourself what your company’s purpose and values are . What are you striving for, and why is it important to set these objectives? Let the answers to these questions guide the development of your organization’s strategic goals.

“You don’t have to leave your values at the door when you come to work,” says HBS Professor Rebecca Henderson in the online course Sustainable Business Strategy .

Henderson, whose work focuses on reimagining capitalism for a just and sustainable world, also explains that leading with purpose can drive business performance.

“Adopting a purpose will not hurt your performance if you do it authentically and well,” Henderson says in a lecture streamed via Facebook Live . “If you’re able to link your purpose to the strategic vision of the company in a way that really gets people aligned and facing in the right direction, then you have the possibility of outperforming your competitors.”

Related: 5 Examples of Successful Sustainability Initiatives

2. Long-Term and Forward-Focused

While strategic goals are the long-term objectives of your organization, operational goals are the daily milestones that need to be reached to achieve them. When setting strategic goals, think of your company’s values and long-term vision, and ensure you’re not confusing strategic and operational goals.

For instance, your organization’s goal could be to create a new marketing strategy; however, this is an operational goal in service of a long-term vision. The strategic goal, in this case, could be breaking into a new market segment, to which the creation of a new marketing strategy would contribute.

Keep a forward-focused vision to ensure you’re setting challenging objectives that can have a lasting impact on your organization.

3. Actionable

Strong strategic goals are not only long-term and forward-focused—they’re actionable. If there aren’t operational goals that your team can complete to reach the strategic goal, your organization is better off spending time and resources elsewhere.

When formulating strategic goals, think about the operational goals that fall under them. Do they make up an action plan your team can take to achieve your organization’s objective? If so, the goal could be a worthwhile endeavor for your business.

4. Measurable

When crafting strategic goals, it’s important to define how progress and success will be measured.

According to the online course Strategy Execution , an effective tool you can use to create measurable goals is a balanced scorecard —a tool to help you track and measure non-financial variables.

“The balanced scorecard combines the traditional financial perspective with additional perspectives that focus on customers, internal business processes, and learning and development,” says HBS Professor Robert Simons in the online course Strategy Execution . “These additional perspectives help businesses measure all the activities essential to creating value.”

The four perspectives are:

• Internal business processes
• Learning and growth

The most important element of a balanced scorecard is its alignment with your business strategy.

“Ask yourself,” Simons says, “‘If I picked up a scorecard and examined the measures on it, could I infer what the business's strategy was? If you've designed measures well, the answer should be yes.”

Related: A Manager’s Guide to Successful Strategy Implementation

Strategic Goal Examples

Whatever your business goals and objectives , they must have all four of the characteristics listed above.

For instance, the goal “become a household name” is valid but vague. Consider the intended timeframe to reach this goal and how you’ll operationally define “a household name.” The method of obtaining data must also be taken into account.

An appropriate revision to the original goal could be: “Increase brand recognition by 80 percent among surveyed Americans by 2030.” By setting a more specific goal, you can better equip your organization to reach it and ensure that employees and shareholders have a clear definition of success and how it will be measured.

If your organization is focused on becoming more sustainable and eco-conscious, you may need to assess your strategic goals. For example, you may have a goal of becoming a carbon neutral company, but without defining a realistic timeline and baseline for this initiative, the probability of failure is much higher.

A stronger goal might be: “Implement a comprehensive carbon neutrality strategy by 2030.” From there, you can determine the operational goals that will make this strategic goal possible.

No matter what goal you choose to pursue, it’s important to avoid those that lack clarity, detail, specific targets or timeframes, or clear parameters for success. Without these specific elements in place, you’ll have a difficult time making your goals actionable and measurable.

Prioritizing Strategic Goals

Once you’ve identified several strategic goals, determine which are worth pursuing. This can be a lengthy process, especially if other decision-makers have differing priorities and opinions.

To set the stage, ensure everyone is aware of the purpose behind each strategic goal. This calls back to Henderson’s point that employees’ alignment on purpose can set your organization up to outperform its competitors.

Calculate Anticipated ROI

Next, calculate the estimated return on investment (ROI) of the operational goals tied to each strategic objective. For example, if the strategic goal is “reach carbon-neutral status by 2030,” you need to break that down into actionable sub-tasks—such as “determine how much CO2 our company produces each year” and “craft a marketing and public relations strategy”—and calculate the expected cost and return for each.

The ROI formula is typically written as:

ROI = (Net Profit / Cost of Investment) x 100

In project management, the formula uses slightly different terms:

ROI = [(Financial Value - Project Cost) / Project Cost] x 100

An estimate can be a valuable piece of information when deciding which goals to pursue. Although not all strategic goals need to yield a high return on investment, it’s in your best interest to calculate each objective's anticipated ROI so you can compare them.

Consider Current Events

Finally, when deciding which strategic goal to prioritize, the importance of the present moment can’t be overlooked. What’s happening in the world that could impact the timeliness of each goal?

For example, the coronavirus (COVID-19) pandemic and the ever-intensifying climate change crisis have impacted many organizations’ strategic goals in 2020. Often, the goals that are timely and pressing are those that earn priority.

Learn to Plan Strategic Goals

As you set and prioritize strategic goals, remember that your strategy should always be evolving. As circumstances and challenges shift, so must your organizational strategy.

If you lead with purpose, a measurable and actionable vision, and an awareness of current events, you can set strategic goals worth striving for.

Do you want to learn more about strategic planning? Explore our online strategy courses and download our free flowchart to determine which is right for you and your goals.

This post was updated on November 16, 2023. It was originally published on October 29, 2020.

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Strategic Planning Should Be a Strategic Exercise

• Graham Kenny

Don’t create a plan. Create a system.

Many managers complain that strategy-making often reduces to an operational action plan that resembles the last one.  To prevent that from happening they need to remember that strategy is about creating a system whereby a company’s stakeholders interact to create a sustainable advantage for the company.  Strategic planning is how the company designs that system, which is very different from an operational action plan in that it is never a static to-do list but constantly evolves as strategy makers acquire more insights into how their system of stakeholders can create value.

Over the years I’ve facilitated many strategic planning workshops for business, government, and not-for-profit organizations. We reflect on recent changes and future trends and consider how to engage with them for corporate success.

• Graham Kenny is the CEO of Strategic Factors and author of Strategy Discovery . He is a recognized expert in strategy and performance measurement who helps managers, executives, and boards create successful organizations in the private, public, and not-for-profit sectors. He has been a professor of management in universities in the U.S. and Canada.

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How to improve strategic planning

In conference rooms everywhere, corporate planners are in the midst of the annual strategic-planning process. For the better part of a year, they collect financial and operational data, make forecasts, and prepare lengthy presentations with the CEO and other senior managers about the future direction of the business. But at the end of this expensive and time-consuming process, many participants say they are frustrated by its lack of impact on either their own actions or the strategic direction of the company.

This sense of disappointment was captured in a recent McKinsey Quarterly survey of nearly 800 executives: just 45 percent of the respondents said they were satisfied with the strategic-planning process. 1 1. “ Improving strategic planning: A McKinsey Survey ,” The McKinsey Quarterly , Web exclusive, September 2006. The survey, conducted in late July and early August 2006, received 796 responses from a panel of executives from around the world. All panelists have mostly financial or strategic responsibilities and work in a wide range of industries for organizations with revenues of at least $500 million. Moreover, only 23 percent indicated that major strategic decisions were made within its confines. Given these results, managers might well be tempted to jettison the planning process altogether.

But for those working in the overwhelming majority of corporations, the annual planning process plays an essential role. In addition to formulating at least some elements of a company’s strategy, the process results in a budget, which establishes the resource allocation map for the coming 12 to 18 months; sets financial and operating targets, often used to determine compensation metrics and to provide guidance for financial markets; and aligns the management team on its strategic priorities. The operative question for chief executives is how to make the planning process more effective—not whether it is the sole mechanism used to design strategy. CEOs know that strategy is often formulated through ad hoc meetings or brand reviews, or as a result of decisions about mergers and acquisitions.

Our research shows that formal strategic-planning processes play an important role in improving overall satisfaction with strategy development. That role can be seen in the responses of the 79 percent of managers who claimed that the formal planning process played a significant role in developing strategies and were satisfied with the approach of their companies, compared with only 21 percent of the respondents who felt that the process did not play a significant role. Looked at another way, 51 percent of the respondents whose companies had no formal process were dissatisfied with their approach to the development of strategy, against only 20 percent of those at companies with a formal process.

So what can managers do to improve the process? There are many ways to conduct strategic planning, but determining the ideal method goes beyond the scope of this article. Instead we offer, from our research, five emergent ideas that executives can employ immediately to make existing processes run better. The changes we discuss here (such as a focus on important strategic issues or a connection to core-management processes) are the elements most linked with the satisfaction of employees and their perceptions of the significance of the process. These steps cannot guarantee that the right strategic decisions will be made or that strategy will be better executed, but by enhancing the planning process—and thus increasing satisfaction with the development of strategy—they will improve the odds for success.

Start with the issues

Ask CEOs what they think strategic planning should involve and they will talk about anticipating big challenges and spotting important trends. At many companies, however, this noble purpose has taken a backseat to rigid, data-driven processes dominated by the production of budgets and financial forecasts. If the calendar-based process is to play a more valuable role in a company’s overall strategy efforts, it must complement budgeting with a focus on strategic issues. In our experience, the first liberating change managers can make to improve the quality of the planning process is to begin it by deliberately and thoughtfully identifying and discussing the strategic issues that will have the greatest impact on future business performance.

Granted, an approach based on issues will not necessarily yield better strategic results. The music business, for instance, has discussed the threat posed by digital-file sharing for years without finding an effective way of dealing with the problem. But as a first step, identifying the key issues will ensure that management does not waste time and energy on less important topics.

We found a variety of practical ways in which companies can impose a fresh strategic perspective. For instance, the CEO of one large health care company asks the leaders of each business unit to imagine how a set of specific economic, social, and business trends will affect their businesses, as well as ways to capture the opportunities—or counter the threats—that these trends pose. Only after such an analysis and discussion do the leaders settle into the more typical planning exercises of financial forecasting and identifying strategic initiatives.

One consumer goods organization takes a more directed approach. The CEO, supported by the corporate-strategy function, compiles a list of three to six priorities for the coming year. Distributed to the managers responsible for functions, geographies, and brands, the list then becomes the basis for an offsite strategy-alignment meeting, where managers debate the implications of the priorities for their particular organizations. The corporate-strategy function summarizes the results, adds appropriate corporate targets, and shares them with the organization in the form of a strategy memo, which serves as the basis for more detailed strategic planning at the division and business-unit levels.

A packaged-goods company offers an even more tailored example. Every December the corporate senior-management team produces a list of ten strategic questions tailored to each of the three business units. The leaders of these businesses have six months to explore and debate the questions internally and to come up with answers. In June each unit convenes with the senior-management team in a one-day meeting to discuss proposed actions and reach decisions.

Some companies prefer to use a bottom-up rather than top-down process. We recently worked with a sales company to design a strategic-planning process that begins with in-depth interviews (involving all of the senior managers and selected corporate and business executives) to generate a list of the most important strategic issues facing the company. The senior-management team prioritizes the list and assigns managers to explore each issue and report back in four to six weeks. Such an approach can be especially valuable in companies where internal consensus building is an imperative.

Bring together the right people

An issues-based approach won’t do much good unless the most relevant people are involved in the debate. We found that survey respondents who were satisfied with the strategic-planning process rated it highly on dimensions such as including the most knowledgeable and influential participants, stimulating and challenging the participants’ thinking, and having honest, open discussions about difficult issues. In contrast, 27 percent of the dissatisfied respondents reported that their company’s strategic planning had not a single one of these virtues. Such results suggest that too many companies focus on the data-gathering and packaging elements of strategic planning and neglect the crucial interactive components.

Strategic conversations will have little impact if they involve only strategic planners from both the business unit and the corporate levels. One of our core beliefs is that those who carry out strategy should also develop it. The key strategy conversation should take place among corporate decision makers, business unit leaders, and people with expertise essential to the discussion. In addition to leading the corporate review, the CEO, aided by members of the executive team, should as a rule lead the strategy review for business units as well. The head of a business unit, supported by four to six people, should direct the discussion from its side of the table (see sidebar, "Things to ask in any business unit review").

Things to ask in any business unit review

Are major trends and changes in your business unit’s environment affecting your strategic plan? Specifically, what potential developments in customer demand, technology, or the regulatory environment could have enough impact on the industry to change the entire plan?

How and why is this plan different from last year’s?

What were your forecasts for market growth, sales, and profitability last year, two years ago, and three years ago? How right or wrong were they? What did the business unit learn from those experiences?

What would it take to double your business unit’s growth rate and profits? Where will growth come from: expansion or gains in market share?

If your business unit plans to take market share from competitors, how will it do so, and how will they respond? Are you counting on a strategic advantage or superior execution?

What are your business unit’s distinctive competitive strengths, and how does the plan build on them?

How different is the strategy from those of competitors, and why? Is that a good or a bad thing?

Beyond the immediate planning cycle, what are the key issues, risks, and opportunities that we should discuss today?

What would a private-equity owner do with this business?

How will the business unit monitor the execution of this strategy?

One pharmaceutical company invites business unit leaders to take part in the strategy reviews of their peers in other units. This approach can help build a better understanding of the entire company and, especially, of the issues that span business units. The risk is that such interactions might constrain the honesty and vigor of the dialogue and put executives at the focus of the discussion on the defensive.

Corporate senior-management teams can dedicate only a few hours or at most a few days to a business unit under review. So team members should spend this time in challenging yet collaborative discussions with business unit leaders rather than trying to absorb many facts during the review itself. To provide some context for the discussion, best-practice companies disseminate important operational and financial information to the corporate review team well in advance of such sessions. This reading material should also tee up the most important issues facing the business and outline the proposed strategy, ensuring that the review team is prepared with well-thought-out questions. In our experience, the right 10 pages provide ample fuel to fire a vigorous discussion, but more than 25 pages will likely douse the level of energy or engagement in the room.

Adapt planning cycles to the needs of each business

Managers are justifiably concerned about the resources and time required to implement an issues-based strategic-planning approach. One easy—yet rarely adopted—solution is to free business units from the need to conduct this rigorous process every single year. In all but the most volatile, high-velocity industries, it is hard to imagine that a major strategic redirection will be necessary every planning cycle. In fact, forcing businesses to undertake this exercise annually is distracting and may even be detrimental. Managers need to focus on executing the last plan’s major initiatives, many of which can take 18 to 36 months to implement fully.

Some companies alternate the business units that undergo the complete strategic-planning process (as opposed to abbreviated annual updates of the existing plan). One media company, for example, requires individual business units to undertake strategic planning only every two or three years. This cadence enables the corporate senior-management team and its strategy group to devote more energy to the business units that are “at bat.” More important, it frees the corporate-strategy group to work directly with the senior team on critical issues that affect the entire company—issues such as developing an integrated digitization strategy and addressing unforeseen changes in the fast-moving digital-media landscape.

Other companies use trigger mechanisms to decide which business units will undergo a full strategic-planning exercise in a given year. One industrial company assigns each business unit a color-coded grade—green, yellow, or red—based on the unit’s success in executing the existing strategic plan. “Code red,” for example, would slate a business unit for a strategy review. Although many of the metrics that determine the grade are financial, some may be operational to provide a more complete assessment of the unit’s performance.

Freeing business units from participating in the strategic-planning process every year raises a caveat, however. When important changes in the external environment occur, senior managers must be able to engage with business units that are not under review and make major strategic decisions on an ad hoc basis. For instance, a major merger in any industry would prompt competitors in it to revisit their strategies. Indeed, one advantage of a tailored planning cycle is that it builds slack into the strategic-review system, enabling management to address unforeseen but pressing strategic issues as they arise.

Implement a strategic-performance-management system

In the end, many companies fail to execute the chosen strategy. More than a quarter of our survey respondents said that their companies had plans but no execution path. Forty-five percent reported that planning processes failed to track the execution of strategic initiatives. All this suggests that putting in place a system to measure and monitor their progress can greatly enhance the impact of the planning process.

Most companies believe that their existing control systems and performance-management processes (including budgets and operating reviews) are the sole way to monitor progress on strategy. As a result, managers attempt to translate the decisions made during the planning process into budget targets or other financial goals. Although this practice is sensible and necessary, it is not enough. We estimate that a significant portion of the strategic decisions we recommend to companies can’t be tracked solely through financial targets. A company undertaking a major strategic initiative to enhance its innovation and product-development capabilities, for example, should measure a variety of input metrics, such as the quality of available talent and the number of ideas and projects at each stage in development, in addition to pure output metrics such as revenues from new-product sales. One information technology company, for instance, carefully tracks the number and skill levels of people posted to important strategic projects.

Strategic-performance-management systems, which should assign accountability for initiatives and make their progress more transparent, can take many forms. One industrial corporation tracks major strategic initiatives that will have the greatest impact, across a portfolio of a dozen businesses, on its financial and strategic goals. Transparency is achieved through regular reviews and the use of financial as well as nonfinancial metrics. The corporate-strategy team assumes responsibility for reviews (chaired by the CEO and involving the relevant business-unit leaders) that use an array of milestones and metrics to assess the top ten initiatives. One to expand operations in China and India, for example, would entail regular reviews of interim metrics such as the quality and number of local employees recruited and the pace at which alliances are formed with channel partners or suppliers. Each business unit, in turn, is accountable for adopting the same performance-management approach for its own, lower-tier top-ten list of initiatives.

When designed well, strategic-performance-management systems can give an early warning of problems with strategic initiatives, whereas financial targets alone at best provide lagging indicators. An effective system enables management to step in and correct, redirect, or even abandon an initiative that is failing to perform as expected. The strategy of a pharmaceutical company that embarked on a major expansion of its sales force to drive revenue growth, for example, presupposed that rapid growth in the number of sales representatives would lead to a corresponding increase in revenues. The company also recognized, however, that expansion was in turn contingent on several factors, including the ability to recruit and train the right people. It therefore put in place a regular review of the key strategic metrics against its actual performance to alert managers to any emerging problems.

Integrate human-resources systems into the strategic plan

Simply monitoring the execution of strategic initiatives is not sufficient: their successful implementation also depends on how managers are evaluated and compensated. Yet only 36 percent of the executives we surveyed said that their companies’ strategic-planning processes were integrated with HR processes. One way to create a more valuable strategic-planning process would be to tie the evaluation and compensation of managers to the progress of new initiatives.

Although the development of strategy is ostensibly a long-term endeavor, companies traditionally emphasize short-term, purely financial targets—such as annual revenue growth or improved margins—as the sole metrics to gauge the performance of managers and employees. This approach is gradually changing. Deferred-compensation models for boards, CEOs, and some senior managers are now widely used. What’s more, several companies have added longer-term performance targets to complement the short-term ones. A major pharmaceutical company, for example, recently revamped its managerial-compensation structure to include a basket of short-term financial and operating targets as well as longer-term, innovation-based growth targets.

Although these changes help persuade managers to adopt both short- and long-term approaches to the development of strategy, they don’t address the need to link evaluation and compensation to specific strategic initiatives. One way of doing so is to craft a mix of performance targets that more appropriately reflect a company’s strategy. For example, one North American services business that launched strategic initiatives to improve its customer retention and increase sales also adjusted the evaluation and compensation targets for its managers. Rather than measuring senior managers only by revenue and margin targets, as it had done before, it tied 20 percent of their compensation to achieving its retention and cross-selling goals. By introducing metrics for these specific initiatives and linking their success closely to bonus packages, the company motivated managers to make the strategy succeed.

An advantage of this approach is that it motivates managers to flag any problems early in the implementation of a strategic initiative (which determines the size of bonuses) so that the company can solve them. Otherwise, managers all too often sweep the debris of a failing strategy under the operating rug until the spring-cleaning ritual of next year’s annual planning process.

Some business leaders have found ways to give strategic planning a more valuable role in the formulation as well as the execution of strategy. Companies that emulate their methods might find satisfaction instead of frustration at the end of the annual process.

Renée Dye is a consultant in McKinsey’s Atlanta office, and Olivier Sibony is a director in the Paris office.

This article was first published in the Autumn 2007 issue of McKinsey on Finance . Visit McKinsey’s corporate finance site to view the full issue.

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Business goals examples: What they are and how to set them right

• August, 14 2024

Table of contents

Are you setting realistic business goals that push your business toward success? How about ensuring that your team’s efforts are aligned with current resources? Have you thought about the right structure to measure progress, make informed decisions, and keep everyone focused on your top priorities? This is where business goals examples come in.

If you’re struggling for answers, the guide below contains the 10 most important business goals examples . They should help you set the right goals for your business so you can see it thrive without resorting to complicated strategies. All it takes is proper planning. Let’s get started!

What are business goals?

Business goals are the long-term achievements an organization seeks to accomplish. They are aligned with the company’s mission and vision and serve as a roadmap for growth and success.

As opposed to objectives, which are specific, measurable, and set for a shorter time span, business goals include general, long-term intentions. They contain no specifics but rather a general direction and an estimated outcome. 

Organizations that set and clearly communicate goals are 1.4 times more likely to achieve success. Whether you’re running a small business or a major corporation, SMART business goals examples will help you connect with your audience better, on more fronts, and with long-term results.

How to set business goals

To set effective business goals, start by defining clear, achievable targets that align with your organization’s vision and mission. Those goals will fall into the following categories.

Short-term goals

Short-term goals are specific, actionable targets, set to be achieved in the near future, typically within a few months to a year. They are designed to deliver quick wins and immediate results that contribute to the accomplishment of long-term goals.

• Increasing sales revenue
• Launching a new product
• Improving customer service
• Enhancing employee training

Importance and impact

Essential for achieving quick wins that boost morale and momentum, short-term goals provide immediate, tangible results that can keep team members on track and motivated. They help break down larger, long-term objectives into manageable tasks, allowing leaders to adjust their strategies in response to new challenges or opportunities.

Long-term goals

Long-term goals are strategic objectives that an organization aims to achieve over a longer period, meaning three to five years or more. These goals are aligned with the company’s vision and serve as the basis for setting shorter-term goals and objectives.

• Achieving carbon neutrality
• Developing new technologies
• Doubling the company’s return on investment
• Becoming a top-three recognized brand across operations

Long-term goals act as a compass, guiding decision-making and resource allocation over extended periods. They motivate teams to work consistently toward achieving major milestones, encouraging proactive planning and anticipating business needs. 

SMART goals

SMART stands for Specific, Measurable, Achievable, Relevant, and Time-bound. These types of goals are meant to provide clarity and focus, making it easier to achieve desired outcomes.

• Improving customer satisfaction
• Improving time management skills for employees
• Expanding market reach by accessing the international market

Types of SMART business goals

Let’s look into several types of SMART goals, along with real-life examples of companies that successfully implemented them, creating a structured approach to success.

Financial goals

These goals are mostly tied to revenue, profitability, cost management, and overall financial health. They help ensure the organization’s long-term sustainability and growth, providing a clear benchmark for measuring business success and making informed decisions.

• Improving cash flow
• Achieving a profit margin
• Increasing annual revenue
• Reducing operational costs

Back in 2018, Apple set out to reach a $1 trillion market capitalization . They planned on getting there by expanding their product line, but they also focused on keeping high-profit margins and keeping costs in line. Once they achieved what they set out to do, their position as a leader in the tech industry became rock solid.

Operational goals

They aim to improve day-to-day operations, streamline workflows, and enhance productivity. Operational goals are crucial for resource optimization and cost reduction. When operations run smoothly, customer demands can be met more efficiently. 

Examples 

• Reducing production lead time
• Implementing a new inventory management system
• Improving supply chain efficiency by reducing delivery times
• Increasing manufacturing efficiency by automating manual processes

Marketing goals

Crucial for expanding the business and reaching new audiences, they drive customer engagement , sales growth, and brand recognition, helping businesses reach their target audience and achieve a competitive advantage.

• Increasing brand awareness
• Generating more leads through digital marketing channels
• Launching a new product campaign to achieve a higher market share
• Improving customer acquisition cost (CAC) through targeted advertising

Nike launched a global marketing campaign focused on sustainability and inclusivity. Its final goal was to increase brand awareness and customer engagement around its eco-friendly product line. The campaign was called “ Move to Zero “, hinting at their attempts to reduce their carbon footprint. It increased brand awareness in key markets and was a great success, especially among environmentalists.

Customer service goals

Customer service goals aim to improve service quality, response times, and overall customer satisfaction. In time, they lead to higher customer loyalty and retention, driving repeat business and referrals.

• Reducing average response time
• Increasing customer retention rates
• Achieving a higher customer satisfaction score
• Implementing a new customer feedback system

Employee development goals

These goals focus on enhancing the skills, knowledge, and overall performance of the workforce. They foster a positive work environment and help attract and retain top talent, contributing to employee satisfaction, retention, and productivity.

• Increasing employee engagement scores
• Implementing a leadership training program
• Offering professional development opportunities
• Reducing employee turnover by x% by improving career development pathways

Innovation and growth goals

These include expanding the business through new products, services, markets, or processes. If you’re looking to stay competitive and adapt to market changes, to drive long-term success, these are the goals you need to set. They will also help identify new market opportunities.

Launching new products or services, expanding into new international markets, increasing R&D spending, developing and patenting a new technology.

Textmagic continually expanded its product offerings and market reach, taking its platform from a simple deck for sending text messages to a comprehensive business messaging platform. Today, it includes features like email-to-SMS, SMS chat, and integration with CRM systems, allowing businesses to manage their customer communication more effectively.

Sustainability goals

These goals aim to minimize the business’s environmental impact and promote social responsibility. They enhance the company’s reputation, meet regulatory requirements, and appeal to socially conscious consumers.

• Reducing carbon emissions
• Implementing a company-wide recycling program
• Achieving zero waste in manufacturing processes
• Sourcing x% of materials from sustainable suppliers

Why are business goals important?

Business goals provide direction, focus, and a clear roadmap for success. Let’s see why you need to be clear about what you want to achieve before diving into anything else.

• They enhance organizational performance: Business goals align individual and team efforts with the overall objectives, leading to improved productivity and better performance across the board. 
• They encourage resource efficiency: Goals help prioritize initiatives, ensuring that resources are directed toward activities that offer the greatest return on investment and minimize waste.
• They improve employee engagement: Clear goals come with a sense of purpose and direction, helping employees see the value in their efforts and remain committed to their tasks.
• They promote continuous improvement: Regularly reviewing and setting new goals allows the organization to pinpoint areas for improvement, stay competitive, and adapt to shifting market conditions.
• They support informed decision-making: Adequate goals lead to more consistent and effective decision-making, reducing the risk of getting stuck on initiatives that do not support the company’s long-term vision.
• They increase chances of achieving long-term success: Clear goals help ensure that the organization stays on track and makes small but steady progress toward its vision.
• They strengthen team collaboration: Teams work together more effectively when they understand how their efforts impact the company’s overall objectives. 
• They align efforts with company vision and mission: Business goals keep everyone focused on what matters for the company at a specific time or in the long run, ensuring all efforts contribute to its higher purpose.

10 common business goals examples

Here are 10 common examples of business goals that companies prioritize to drive growth and sustainability, along with strategies to achieve them.

1. Increase revenue

Boosting sales and profitability is typically done by implementing new marketing strategies, expanding product lines, or entering new markets. Also consider price optimization. 

2. Expand market share

You can capture a larger portion of the market by outperforming competitors, reaching new markets, or detailing product offerings.

3. Improve customer satisfaction

Improve service quality by setting clear targets, like answering inquiries within 1 hour and resolving issues in 24 hrs. Where possible, automate routine tasks.

4. Enhance operational efficiency

Looking to streamline processes? Negotiate better deals with suppliers, consider faster delivery, and implement just-in-time inventory practices to reduce storage costs.

5. Develop new products or services

Start exploring new markets to see where your product could solve a problem, then tweak it so that it remains a solution for the following years. 

6. Increase online presence

Improve web traffic, boost social media engagement, or increase online sales. Easier said than done? Understand your audience’s needs, then act to fix customers’ pain points .

7. Strengthen employee engagement

Draw up a detailed employee development program that includes enhancing technical (hard) skills relevant to specific job roles and soft skills such as communication, leadership, and teamwork.

8. Achieve sustainability goals

Are you using too much energy, or is your supply chain management faulty? Optimize logistics and transportation, considering using electric or hybrid vehicles, consolidating shipments, and sourcing materials locally. 

9. Enhance financial stability

Examine expenses, optimize cash flow, and diversify revenue streams. Set aside profits for an emergency fund, consider liquid assets for urgent needs, and include a business continuity plan to ensure operational resilience during disruptions.

10. Expand workforce

Growing the company’s talent pool?  Recruit and retain top talent, enhancing diversity and inclusion along the way. Break this down into quarterly or monthly hiring targets to track progress.

Setting goals is a tailor-fit process. It should include unique business parameters like economic environment, emerging opportunities, and present resources. The best way to go about this process is to look at the bigger picture.

Set yourself up for long-term success by setting business goals that are in line with your target audience’s needs. Prioritize those that impact your bottom line in the long run, and never stop tweaking. 

There’s nothing worse than a generic, one-size-fits-all strategy. Companies with well-defined goals and performance management processes are 4.2 times more likely to outperform their competitors in terms of profitability and growth.

Create your plan and stick to it, but above all, make it easy to manage by including milestones to keep track of your progress. 

Raluca Mocanu is a seasoned content writer, specializing in content marketing since 2016. With a strong focus on customer behavior analysis and SEO optimization, she crafts compelling narratives that drive engagement and boost conversions.

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How to Craft a Winning Business Plan for Your Startup Company

Mackenzie Carter

Published on Aug 07, 2024, updated on Aug 08, 2024

Starting a new business is an exciting journey, but without a well-crafted business plan, your startup may struggle to find its footing. A solid business plan for start up company serves as a roadmap, guiding your decisions and helping to secure funding. In this article, we will explore the key elements of a successful business plan, discuss the importance of using the right business plan software, and how tools like Boardmix can simplify the process.

Why is a Business Plan Crucial for a Startup Company?

A business plan for start up company is essential for a startup company for several reasons:

Strategic Direction : It provides a clear vision and strategic direction, helping you stay focused on your goals.

Funding and Investment : Investors and lenders often require a detailed business plan before they will provide capital. It demonstrates your commitment and the viability of your business.

Operational Guide : A well-drafted business plan serves as a guide for your daily operations, helping you allocate resources effectively and make informed decisions.

Risk Management : Identifying potential risks and challenges in advance allows you to develop strategies to mitigate them.

For a startup, a business plan for start up company is not just a document; it's a tool that shapes your business's future, making it crucial to spend time crafting a thorough plan.

What Should Be Included in Your Startup Business Plan?

Creating a comprehensive business plan for a start up company involves including the following key sections:

Executive Summary : This is a snapshot of your business, highlighting your mission statement, product or service, and basic information about your company’s leadership, employees, and location.

Company Description : Provide detailed information about your company, including the problems your business solves, your target market, and the competitive landscape.

Market Analysis : Research your industry, market size, and expected growth. Identify your target audience and analyze competitors.

Organization and Management : Outline your business’s organizational structure, including details about the ownership, management team, and board of directors.

Product Line or Services : Describe the products or services you offer, their life cycle, and your plans for research and development.

Marketing and Sales Strategy : Discuss your strategies for attracting and retaining customers, as well as your sales process.

Funding Request : If you are seeking funding, include your funding requirements, potential future funding requirements, and how you plan to use the funds.

Financial Projections : Provide financial forecasts for the next three to five years, including income statements, cash flow statements, and balance sheets.

Appendix : This section includes additional information like resumes, permits, lease agreements, and any other relevant documents.

Incorporating these elements into your business plan for startup company ensures that all critical aspects are covered, making it a comprehensive tool for guiding your business.

How to Choose the Right Business Plan Software?

Choosing the right business plan software is essential for simplifying the process of creating a comprehensive and professional business plan for start up company. Here's how to evaluate your options:

Evaluating 5 Business Plan Software Options

Boardmix stands out as an all-in-one solution, offering a versatile platform not only for business planning but also for team collaboration. Its intuitive interface and customizable templates make it ideal for startups looking to build a plan from scratch or adapt an existing one.

Known for its user-friendly interface and robust features, LivePlan offers step-by-step instructions and hundreds of business plan templates. It also provides financial forecasting tools, which are crucial for startups looking to project future growth.

Bizplan offers a drag-and-drop builder, making it easy to create a plan without prior experience. It integrates with financial tools and allows real-time collaboration, making it ideal for team-based startups.

Enloop automates the writing process with a focus on financial projections. It generates a performance score for your plan, helping you improve weak areas before finalizing it.

PlanGuru specializes in financial forecasting, budgeting, and performance review. It is particularly useful for startups that need to delve deep into financial analytics.

Features to Look for in Business Plan Software

When choosing business plan software, consider the following features:

User-Friendly Interface : The software should be easy to navigate, with a clean and intuitive design.

Customizable Templates : Look for a variety of start up business plan templates that can be customized to fit your specific needs.

Financial Forecasting Tools : These tools are crucial for creating accurate financial projections, which are often required by investors and lenders.

Collaboration Capabilities : The ability to collaborate in real-time with team members can streamline the planning process and ensure that everyone is on the same page.

Integration with Other Tools : Seamless integration with tools like accounting software, CRMs, and project management systems can enhance efficiency.

Customer Support and Resources : Reliable customer support and a wealth of resources like tutorials and guides can help you get the most out of your business plan software.

By evaluating these factors, you can choose the right business plan software that will streamline the process and help you create a robust plan for your startup.

How Can Boardmix Help You Build Your Business Plan?

Boardmix is a versatile tool that can revolutionize the way you approach business planning. Here's a step-by-step guide on how to use Boardmix to build your business plan for start up company:

Step-by-Step Guide to Building a Business Plan with Boardmix

Start with a Template : Boardmix offers a variety of customizable start up business plan templates. Choose a template that fits your business type and industry, and use it as a starting point.

Customize the Template : Tailor the template to your needs by adding or removing sections. Boardmix’s drag-and-drop interface makes it easy to rearrange elements and add custom content.

Collaborate with Your Team : Invite team members to collaborate in real-time. Boardmix allows you to assign tasks, leave comments, and track changes, ensuring that everyone is aligned and contributing to the plan.

Incorporate Financial Projections : Use Boardmix’s integration with financial tools to input your financial data. Boardmix supports the insertion of documents in a variety of formats, including pdf, word, excel, etc.

Refine Your Plan with Visual Tools : Enhance your business plan for start up company with visuals like flowcharts, graphs, and diagrams. Boardmix’s whiteboard features allow you to brainstorm ideas and visually organize your plan.

Finalize and Export : Once your plan is complete, use Boardmix to export it in various formats, including PDF and png. You can also use the Boardmix AI feature to convert the plan into presentation form for easier presentation. This flexibility ensures that you can present your business plan in the most effective way possible.

Use Templates for Start up Business Plan

One of the key advantages of using Boardmix is its extensive library of start up business plan templates. These templates are designed to meet the needs of various industries and business types, providing a solid foundation for your plan. By starting with a template, you can save time and ensure that all essential components are included in your plan.

By following the above steps, Boardmix can help you create a professional, comprehensive business plan that is tailored to your startup's needs.

What Are Common Mistakes to Avoid in a Startup Business Plan?

Creating a business plan for start up company can be challenging, and it's easy to make mistakes that could hinder your success. Here are some common pitfalls to avoid:

Lack of Research : Insufficient market research can lead to unrealistic assumptions about your target audience and competition. Make sure to back up your plan with solid data.

Overly Optimistic Projections : While it's important to be positive, overly optimistic financial projections can raise red flags with investors. Aim for realistic and attainable goals.

Ignoring Potential Risks : Failing to identify and plan for potential risks can leave your business vulnerable. Address potential challenges and outline strategies to mitigate them.

Inconsistent or Vague Information : Ensure that your business plan for start up company is consistent, clear, and free of contradictions. Vague information can confuse readers and weaken your plan.

Neglecting the Executive Summary : The executive summary is often the first section investors read, so it should be compelling and concise. Don't neglect this crucial part of your business plan.

Crafting a winning business plan for your startup company is a critical step in your entrepreneurial journey. By understanding what to include in your plan, choosing the right business plan software, and leveraging tools like Boardmix , you can create a comprehensive and professional plan that will set your startup on the path to success. Remember to avoid common mistakes, stay realistic in your projections, and continuously refine your plan as your business evolves. With the right approach and tools, your business plan for start up company can become a powerful tool for achieving your startup's goals.

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More From Forbes

Two analyses that are key to strategic planning in business.

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José Luís González Rodriguez is a Partner of ActionCOACH Spain.

In my previous article , I noted that strategic planning continues to be an essential tool for the success and survival of companies. The ability to anticipate, adapt and direct resources toward specific goals is crucial in a competitive environment where changes are exponentially rapid.

In that article, I highlighted the numerous advantages of strategic planning supported by information from a survey involving 576 entrepreneurs and executives from various industries. We concluded that many companies see the need for a strategic plan, although in most cases, this plan isn't actioned out. Today, I want to present key tools for actually implementing strategic planning.

Strategic planning is a continuous process that allows organizations to establish long-term goals, identify their vision and mission, and analyze both internal and external environments. This approach encompasses the formulation of strategies, the implementation of actions and constant evaluation and adaptation.

To conduct effective planning, it can be wise to involve external advisors who can provide fresh perspectives and innovative proposals that respond to market changes. These strategic sessions, ideally held in a relaxed environment away from daily pressures, enable the executive team to develop a more realistic plan aligned with the company's needs. And it prevents the process from being improvised.

Strategic planning improves decision-making by providing a solid framework that facilitates the evaluation of options and the making of well-informed choices aligned with corporate objectives. Defining and clearly communicating goals and objectives enhances team alignment, fostering collaboration and ensuring a unified approach toward common goals.

Additionally, flexibility in planning is essential in a volatile business environment because it allows the company to quickly adapt to new challenges and maintain its competitiveness and innovation.

Conduct A SWOT Analysis

The first basic tool that should be incorporated into your strategic planning process is the SWOT analysis. SWOT is an acronym for strengths, weaknesses, opportunities and threats, and it's an indispensable tool.

This comprehensive analysis is divided into four key components, each of which provides a unique perspective on your company's position.

• Strengths: These are the internal advantages and assets that your company possesses. They may include highly skilled human resources, cutting-edge technology, a strong financial base or a recognized brand. Identifying your company's strengths helps maximize your competitive advantage.
• Weaknesses: Weaknesses are internal limitations or deficiencies that may hinder business performance. They may include poor management, lack of staff training or inefficient processes. Identifying weaknesses allows your company to work on ways to improve and become more efficient.
• Opportunities: Opportunities are positive external factors that your company can leverage. They may arise from market changes, technological advances, changes in regulation or emerging trends. Recognizing and capitalizing on opportunities is essential for growth and expansion.
• Threats: Threats are negative external factors that can affect your company. They may include aggressive competitors, unfavorable economic changes or unexpected events like pandemics. Identifying threats allows your company to take proactive steps to mitigate risks.

Conduct An Environmental Analysis

The second tool or activity key to strategic planning is to conduct an environmental analysis.

The business environment is dynamic and ever-changing. Factors such as global economic conditions, disruptive technological advances, changes in government regulations and changing consumer preferences can have a significant impact on your company. An environmental analysis is a key method for better anticipating challenges and capitalizing on opportunities, which are crucial for survival and growth.

AI tools can be helpful here, as they can synthesize information into a comprehensive presentation that you can continuously update with new content.

Here are some examples of factors to consider:

Market Competition: Who are your direct and indirect competitors, and what are their strategies and market share? Identifying their strengths and weaknesses can even help develop effective, competitive strategies.

Economic And Technological Trends: Staying in touch with current and future economic and technological trends is vital for remaining relevant in the market. This might include adopting emerging technologies or adapting to changes in consumer demand.

Human Resources And Internal Capabilities: Take stock of your current workforce and readily available skill sets in your company. Identifying areas for improvement and training needs can enhance internal efficiency and productivity.

Legal And Regulatory Factors: Staying informed of changes in laws and regulations affecting the industry is essential for compliance and avoiding potential sanctions or legal issues.

Being armed with information is crucial for leading a company. In my next article for this series, we'll take a look at new tools that can allow us to look to the future with less uncertainty and more flexibility in the face of possible change.

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How to Draft a Business Plan

Updated on 13 August 2024

A business plan is something that you will use over and over again. From testing your idea to applying for a loan and ensuring that your ideas align internally, a business plan acts as the tool that communicates the what, where, why and how of your enterprise. So, let’s take a look at how to draft a business plan.

A business plan is the document that investors use to determine if a business is worth investing in, and what business owners use to spot any weaknesses they need to address . It is a common structure to lay out the ideas of a venture so they can easily be communicated. Here are some reasons to have a business plan in place:

• Strategic planning by clarifying ideas and understanding the resources required.
• Evaluating ideas by seeing them on paper.
• Researching customer and competitor profiles.
• Make recruiting easier by communicating the company vision to potential employees.
• Propose ideas for partnerships by showing brands your vision.

If you’re looking for a structured way to lay out your thoughts and ideas, and to share those ideas with people who can have a big impact on your success, a business plan is an excellent starting point.

Types of Business Plans

It’s important to note that multiple kinds of business plans exist. These fall into two main categories : traditional or lean start-up.

Traditional Business Plans

This type is the more common business plan. It is also the structure that most people are used to seeing. The traditional business plans explains each section in more detail and therefore are often much longer. Your business will present this document when applying for a loan or asking investors to invest.

Lean Start-up Business Plans

Following this less common example, lean start-up business plans follow the standard structure but rely more on summaries. The most important points are highlighted and due to its short form, can be constructed within hours. This is the plan that communicates ideas on a high level.

Elements of a Business Plan

There are essential parts of a business plan that you need to include . These consist of:

• An executive summary
• A business description
• Market description
• Organisation and management
• Products or services offered
• Marketing plan
• Funding requirements
• Financial projections
• Risk analysis

How to Choose the Right Business Plan for Your Business

Choosing the right business plan is vital in ensuring that you communicate the right information in the right way to the right channel. You can determine this by taking a look at the function it will serve. Here are the functions of a business plan and the audience who will see it .

Lean Business Plan For An Internal Audience. Its function is to serve as a loose guide of objectives and timeline. It also has another function as a means to test the idea when you are launching your start-up.

Traditional Business Plan For An Internal Audience. Its function is to serve as a detailed, brass-tacks blueprint of business goals and timelines that will guide management.

Strategic Business Plan For An Internal Audience. Its function is to serve as a strategic document with a narrative focus on organisation-wide goals, priorities, and vision. This will guide internal stakeholders in the right direction.

Traditional Business Plan For An External Audience. Its function is usually to serve as a way to help earn a company loan or grant, especially when it focuses on financial documents.

Traditional or Strategic Business Plan for an External Audience. When the business plan is more strategic, it is used to attract investors or potential partners. For this reason, it focuses on both financial aspects and support departments such as sales and marketing.

When creating a business plan, you can use the elements that are relevant to your business. You can also change the structure of the business plan, as long as you start with the executive summary.

Now that you know how to draft a business plan, and in which instances what type will be more useful, you are ready to create your own document. Do you want to skip the hassle? Download the free template .

Starting a business is full of uncertainties, but you don’t need to struggle alone. Ask for help, ask a mentor.

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Strategic Planning: The Best Compass for Dairy Farm Success

In the ever-evolving landscape of dairy farming, where unpredictability seems to be the only constant, strategic planning is a tool that guides farmers toward success. It’s not just a tool; it’s a mindset of working ON the business that transforms how a farm operates.

Why Strategic Planning?

At its core, strategic planning is about focus. It’s about honing in on what’s truly important amidst the daily whirlwind of work and interruptions. It’s about doing more of what works and fixing what doesn’t. How can farms start strategic planning? This is where the SWOTT analysis comes into play.

SWOTT: Framework for Analysis

SWOTT – Strengths, Weaknesses, Opportunities, Threats, and Trends – is a planning framework that helps farmers take stock of their current situation. By assessing these five elements, farms can craft strategies that play to their strengths, mitigate weaknesses, capitalize on opportunities, minimize threats, and stay ahead of trends. Think of Strengths and Weaknesses as internal, while Opportunities, Threats, and Trends are external. In other words, off the farm.

• Strengths might include an engaged labor force and low-cost milk production.
• Weaknesses could be outdated equipment or poor employee onboarding processes.
• Opportunities may arise from new market niches or new relationships with processors.
• Threats could include fluctuating market prices or regulations. I’ve often found threats can’t be fixed as much as minimized.
• Trends might involve consumer preferences shifting towards organic products or carbon credits. These areas are often disruptive to the status quo and create not only risks but also opportunities.

The Starting Point of Visioning

Strategic planning is the starting point of the visioning process. It sets a clear direction for the future. What does the ideal dairy farm look like? Visioning is not just dreaming; it’s a deliberate crafting of a future that aligns with the farm’s core values and objectives. Using SWOTT as a starting point is a great place to start.

Group Effort: Building Engagement

Perhaps most importantly, strategic planning is a group effort. The leadership team, and maybe some of the next generation, build engagement and foster a sense of ownership. When everyone participates in the planning process, they are more committed to the outcomes. They understand the ‘why’ behind the ‘what.’

Strategic planning is not just a business exercise; it’s sometimes a critical tool for survival and success in the dairy farming industry. It helps farmers focus on what is important, start the visioning process, do more of what’s working, fix what’s not, and engage the entire farm team.

There is always more work than time in a day. It’s easy to fall into the daily routine and let one year merge into another. It’s not easy to carve out time and plan. It’s easy to believe that your success in dairy is driven by external factors, like milk markets, outside of your control. Yet, there is much you can control with a focused strategic planning process. And that’s reassuring in a tough dairy climate.

Latest News

Butter had the third-heaviest trade week in history, with 103 loads exchanged.

Is there anything farmers can do to agronomically plan for the unpredictable? Two agronomists weigh in with strategies to decrease risk.

The USDA said it will expand bird-flu testing of beef entering the food supply as part of its response to the ongoing outbreak among dairy cattle, adding that U.S. beef and dairy products remain safe to consume.

Evaluating the reasons that cows are leaving the herd can help to target the management areas that need improvement.

Spot butter trades reached a new record, with 51 loads changing hands – the heaviest single day since daily trading began in 2006.

A new approach to automated milking is gaining traction in the industry – robotic batch-style milking.

Virtual CMOs Have a Voice in Law Firms’ Strategic Growth Plans

The rise of fractional or virtual chief marketing officers has reshaped how law firms approach their marketing strategies—and their growth trajectories. Although a fractional CMO can assist with short-term projects, their true value lies in long-term strategic planning.

Strategic vs. Tactical

As a member of a law firm’s management team—whether the managing partner, executive team member, or practice group leader—you may be looking to seize marketing opportunities of varying complexity and urgency. Perhaps you’ve developed a new strategic practice area, identified a promising niche market, or conceived an innovative approach to client service.

Translating these great ideas into effective marketing strategies can be a daunting task. In law firms and other dynamic organizations, distinguishing between strategic marketing imperatives and tactical tasks is critical.

We often hear firm leaders say they need someone to draft lawyer bios, maintain a contact list, and make occasional updates to the website. Such tasks are essential, but they don’t necessarily require a CMO’s depth of expertise. A mid-level marketing coordinator can take care of such tactical activities. But even tactical activities demand a holistic and consistent structure to deliver maximum impact.

The most effective legal marketing professionals understand that strategic insights are woven into every aspect of marketing, from attorney bios to notices and newsletters to collateral involving capabilities and practice areas. Everything must link to a brand and a carefully structured marketing plan.

Fractional CMO Benefits

A virtual or fractional CMO can provide significant value when you’re ready to step back and carefully analyze your firm’s long-term strategic needs.

There are several common scenarios that prompt law firms to engage a fractional CMO, many of which involve navigating periods of significant change:

• Entering a growth phase, such as bringing on powerhouse talent, welcoming entire new teams, or expanding to new locations in the US or globally
• Identifying a business opportunity that requires expert marketing guidance to capitalize on quickly and fully
• Positioning your boutique firm to garner maximum value in a future merger
• Responding to a newly updated strategic vision for the firm, which demands a comprehensive marketing plan
• Repositioning your firm to find its sweet spot in an increasingly competitive market
• Integrating marketing operations to help strengthen automation and processes so the team provides maximum value

Fractional CMOs bring more than marketing expertise. As a strategic partner, they assess current operations and processes, define relevant goals and metrics, and develop actionable plans for moving forward. Their role as a subject matter expert allows them to use their industry knowledge and marketing expertise to shape initiatives efficiently.

They also take ownership of strategy execution and driving business growth. They work with your team in their capacity as a brand builder to create a cohesive brand voice that communicates your firm’s unique value proposition to the market.

During challenging times, they serve as a crisis navigator, providing an objective perspective to help preserve your reputation. Finally, as a team builder, they manage various strategic partners and vendors, frame out needed roles and talent requirements, and develop high-performing marketing teams.

Maximizing Value

To maximize the value of your firm’s partnership with a fractional or virtual CMO, it’s important to approach it with the right mindset.

This relationship isn’t about delegating tasks. It’s about engaging in a collaborative process to shape your firm’s future through a strong brand and presence in the marketplace. Be prepared to participate actively in developing the marketing strategy. The most impactful results emerge when a firm’s leadership is fully engaged.

When selecting a fractional CMO, prioritize candidates with substantial C-suite experience. Look for professionals who have steered a firm’s marketing efforts through multiple phases and understand the management commitment required to achieve good results.

This article does not necessarily reflect the opinion of Bloomberg Industry Group, Inc., the publisher of Bloomberg Law and Bloomberg Tax, or its owners.

Author Information

Jenn Bankston and Amy Knapp head strategic marketing and communications agencies Bankston Marketing and Knapp Marketing, respectively. They collaborate on branding and strategic marketing projects in professional services.

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To contact the editors responsible for this story: Melanie Cohen at [email protected] ; Rebecca Baker at [email protected]

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ROI of Design: How to Maximize Your Business Strategy?

Many organizations overlook the discipline of design because it’s often not considered important for financial success. However, taking your design strategies seriously might be the missing piece you were looking for to stand out in the market. 

According to a McKinsey report , companies that integrate design as a core component of their strategy achieved 32% more revenue and 56% more total return to shareholders than their counterparts.

Thus, we can say that design actions are not merely about aesthetics; they are a crucial element of business strategies that can positively influence a company’s growth. In this context, it’s essential to measure the quality of these design initiatives and their respective return on investment (better known as ROI of Design).

Today, you’ll learn about:

What is ROI in Graphic Design?

How to calculate the roi of design, what is considered a good roi in business.

• The Impact of Outsourcing on Your ROI of Design (+ Success Story !)

Final Conclusions about the ROI of Design

Let’s dive into the essentials first!

The Return on Investment (ROI) of Design are all the benefits derived from the design strategies applied to your business . 

These benefits can be measured using various indicators, which vary depending on your business sector (they can even vary depending on the type of design project).

Here are a few examples of how Design ROI can be measured based on its impact on:

• Reducing your website’s bounce rate
• Increasing qualified leads
• Boosting your sales rate
• Enhancing User Experience (UX)
• Strengthening your brand identity
• Increasing the perceived value of your product or service
• Improving long-term customer satisfaction
• Improving employee motivation in their daily work routine (learn more in our latest study !)

By understanding and measuring the Design ROI in your operations, you can determine which design actions are most beneficial for your business. Additionally, by properly tracking the evolution of this ROI over time, you can optimize your creative strategies and maximize the return on investment.

Remember, in the corporate world, if something isn’t measured, it doesn’t exist! Don’t get left behind, and discover how to calculate the ROI of Design for your company in the next section.

Calculating Design ROI can be challenging due to the mix of qualitative and quantitative factors involved . The complexity also varies depending on each company’s methodology and the unique characteristics of each design project.

However, here are some insights that will help you calculate Design ROI as realistically as possible:

• Identify Your Design Goals : Start by defining the specific goals of your design initiatives. These may include improving website usability, increasing newsletter subscriptions, boosting product sales, reducing delivery times, and improving brand perception, among others. Setting clear objectives provides a solid foundation for you to measure the impact of design in financial terms.
• Determine the Costs : Calculate the total costs associated with your design efforts. This includes designer salaries, software and tool expenses, and any other related costs. If you outsource the service, this calculation will be easier. We recommend being thorough in this part in order to obtain a more accurate ROI of Design.
• Measure the Benefits : In the ROI formula, the "benefits" of design are also known as revenue or income. These can include direct financial gains, such as increased revenue or cost savings, as well as indirect benefits, like improved website usability or long-term increases in customer satisfaction.
• Calculate the ROI : Use the standard ROI formula (see image) to determine the return on your design investment. This formula provides a percentage that indicates the return you get for every dollar spent on your design actions.

How to Measure the Benefits of a Design Project?

Due to the subjective nature of design, measuring the benefits of your design actions can often be a complex task. You’ll need to collect data and potentially establish a baseline to compare the results of your investments .

That being said, we want to detail some of the most important metrics for measuring the benefits of your creative projects:

Quantitative Metrics and KPIs

When applying the ROI formula, quantitative metrics can be directly added as financial benefits . For example, if the new design generates a $20,000 increase in sales, that amount is incorporated as part of the benefits.

Let’s start with the most common quantitative metrics in marketing and business:

• Increase in Sales : Additional sales value generated after implementing your design action. It’s crucial to compare the results with the previous period to determine the growth margin.
• Increase in Conversion Rate : The percentage of visitors who complete a desired action after the new design is implemented. For example, a new subscription to the newsletter.
• Increase in Web Traffic : The rise in the number of website visits after redesigning the interface or promotional graphic material.
• Repeat Purchase Rate : The increase in the frequency with which customers make repeat purchases after the redesign.
• Increase in Customer Retention Rate : The percentage of customers who remain loyal to your brand after the design update, compared to previous periods.
• Increase in Customer Lifetime Value (CLV) : The total value generated by a customer over the course of their relationship with the company. This composite metric includes the average purchase amount, purchase frequency, and the duration of the business relationship.
• Reduction in Customer Acquisition Cost (CAC) : The decrease in the average cost to acquire a new customer thanks to the positive impact of the new design on marketing campaigns.
• Reduction in Sales Cycle Time : The decrease in the average time it takes to close a sale due to improvements in the clarity and effectiveness of your design assets. This can include sales presentations or new visuals for your e-commerce.
• Reduction of Operational Costs: Includes savings from more efficient operations, such as reduced production costs, lower overhead, or fewer resources needed.

Qualitative Metrics and KPIs

Although they cannot be directly added in monetary terms, qualitative data can be converted into indirect financial estimates .

Let’s say you find an improvement in User Experience (UX) after a redesign, you can assess its impact by measuring its correlation with metrics like Customer Lifetime Value (CLV) or web conversion rates.

Here are some qualitative metrics you should consider when calculating your ROI of Design:

• Customer Satisfaction Score (CSAT) : The percentage of customer satisfaction regarding your products, services, or any specific action. It’s based on the direct question: “On a scale of 1 to 5, how satisfied are you with [product/service/interaction]?”
• Net Promoter Score (NPS) : Measures customer loyalty and their willingness to recommend your company, product, or service to others. It’s based on the question: “On a scale of 0 to 10, how likely are you to recommend [product/service/company] to a friend or colleague?”
• Improvements in User Experience (UX) : This includes qualitative feedback or scores that indicate enhancements in the ease of use and interaction with your product. Focus on how the design changes have positively impacted user satisfaction and influenced their purchasing decisions.
• Improvement in Brand Perception : Collect insights on how your customers perceive your brand, including their perceptions of product or service quality. Keep in mind that their perceptions affect their willingness to pay and their overall loyalty to your brand.

The most common tool for collecting this qualitative data is through surveys . If you want to make comparisons throughout the time, you need to take different surveys for each period.

Understanding how to measure the ROI of Design provides a more accurate basis for justifying your investments. If you haven’t already, it’s time for you to determine which KPIs should be your top priority!

Determining what constitutes a good ROI in business can vary depending on the industry, company size, and your specific goals .

Unsure if your ROI is on target? Evaluate these factors to see if your design investments are going in the right direction:

• Industry Standards : Research the Design ROI standards in your business sector in order to have a reference point for evaluating your performance.
• Positive ROI : At a minimum, a good ROI should be positive , meaning that the benefits outweigh the costs. A positive ROI indicates that your design investments are generating value for your business.
• Percentage Returns : A common benchmark for a good ROI is a return of 10% or more . However, some design initiatives can yield much higher returns, especially if they lead to significant improvements in user experience and customer satisfaction.
• Long-term Qualitative Impact : In addition to quantitative measures, consider the qualitative impact of design. A better user experience, improved brand perception, and long-term customer retention are valuable outcomes resulting from a good Design ROI.

The Impact of Outsourcing on Your ROI of Design

Outsourcing creative tasks can also significantly impact your final Design ROI. By trusting in external expertise, companies can achieve exceptional designs while managing costs effectively .

The biggest challenge lies in aligning the external team (agency, studio, or freelancer) with the internal team’s processes and standards. In this context, effective communication is key to ensuring a successful collaboration.

At 24Slides, we believe that when measuring the ROI of Design, you need to have an open mind and see the whole picture. According to our latest survey , 55% of the specialists say that creating slides is a really time-consuming task and generates demotivation at work . 

"We often witnessed how being asked to redo a presentation could cause stress and demotivation. And with little time and extraordinary expectations, the end result is usually not satisfying for any parties involved."

-Marketing Manager interviewed for our latest study

At this point, we can say that delivering design tasks is not for everybody . And with good reason! Every employee is proficient in their area of ​​expertise, and breaking that rule not only creates inefficiency but can also demotivate your team.

Time is a valuable resource, and at 24Slides, we understand that. Let’s see how we can improve this scenario for companies and specialists at all levels:

"Outsourcing design services can significantly impact your ROI in two key ways. First, it saves valuable time for your in-house team , allowing them to focus on strategic tasks rather than creating presentations. Second, with 24Slides, you have predictable costs. Unlike traditional agencies where prices fluctuate during peak seasons, 24Slides maintains steady rates, ensuring a solid ROI without the headache of constant price negotiations ."

- Dan Sørensen , Chief Marketing Officer at 24Slides

Success Story: Healthcare Company Optimizes 9,000 Work Hours by Collaborating with 24Slides

At 24Slides, we’re committed to delivering exceptional design , which is why we collaborate with leading companies worldwide. From investor pitch decks to high-impact presentations for various departments and marketing collateral after a brand refresh or rebranding, we handle it all!

With over 200 expert designers, we tailor our services to meet the unique needs of every client, whether you’re a local business or a multinational corporation with a global presence.

In 2023, a global leader in healthcare entrusted us with a large volume of their presentation design workload . We embraced the challenge with great enthusiasm!

A bit of a spoiler for what’s next: this collaboration delivered outstanding results, optimizing over 9,000 hours of our client’s work time and achieving an impressive Design ROI of 176%.

Calculating the ROI of Design

As a practical exercise, let’s calculate the Design ROI of this collaboration. First, it’s important to highlight some data collected in 2023:

• Total hours saved by the client with 24Slides’ partnership = 9,006 hours
• Salary per hour of the client’s employees = $63
• 24Slides’ Service = $205,705
• Total Benefits = Total hours saved by the client x Salary per hour
• Total Cost = 24Slides’ Service

Now, it’s time to refresh the ROI formula:

By applying the previous data to the formula, we achieved a Design ROI of 176% , which means that for every dollar invested, our client earned $1.76 in return . This is an excellent result, considering that a 10% ROI is the minimum acceptable for business.

While ROI is typically quantified with hard data, we’ve seen firsthand how design can create powerful effects beyond the numbers . Let’s see some of them for this case study: 

• +9,000 hours saved, time redirected to core business activities
• +1,400 presentations designed, enhancing the client’s brand image
• 24-hour turnaround, boosting the client’s workflow
• Increased stakeholder satisfaction with presentation performance
• Improved employee motivation and satisfaction in their daily work routine

As design continues to play a crucial role in business growth, mastering the art of measuring ROI becomes increasingly important for small, medium, and large enterprises.

Here are some final thoughts:

• Adopt a Holistic Approach : Understanding and achieving a good Design ROI requires a holistic approach. By considering both quantitative and qualitative benefits, you can better justify your design investments and make more strategic decisions.
• Know Your Business : You can’t measure what you don’t know. While the general ROI formula seems simple, accurate measurement depends on knowing which metrics and KPIs apply to your specific situation. Understand your audience and set profit-driven objectives to achieve better results.
• Design Beyond Aesthetics : The role of design goes beyond a pretty illustration for social media; it can positively impact your marketing actions and the development of your product or service. Taking an integrated approach will enhance the user experience you deliver, which is a powerful differentiator in the market!
• Specialization Matters : Outsourcing your design tasks not only saves valuable time for your employees but also ensures higher product quality, shorter delivery times, and, most importantly, greater motivation for your team, who can focus on their primary tasks.

For a more accurate calculation of the costs your team incurs designing in PowerPoint, check out our hidden cost calculator to find your Design ROI with no problems!

Ready to unlock the full potential of our outsourcing model? Let our team be your creative partner, transforming your ideas into reality and driving your business to success.

Start the journey by booking a call with us here .

If you enjoy this article, you will love this content:

• How to Refresh Your Brand? Discover Our Strategic Approach
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