The following assignment types are supported: Connect - Creates an assignment that waits for an external system to perform some processing before moving to the next step in the flow. This assignment type supports the Assignment Service shape, which is available only in flow diagrams. Dependency - Creates an assignment that waits for an ...
Assignment type management
Assignment type management. Every work group in Pega Robot Manager requires at least one assignment type. Unattended robots can only process assignments if the assignment type is in the RUNNING state; these assignments initially have a state of STOPPED. After you create an assignment type, use Robot Manager to manage its status by using the ...
Types of assignments
Types of assignments. Each assignment in a flow has a type, based on the standard activity that creates the assignment. You select a standard activity when you define the routing options for an assignment in Process Modeler or Case Designer. The following assignment types are supported:
Starting and stopping assignment types
You may need to stop an assignment type in some instances; for example, you temporarily shut down an automation application to prioritize assignment types from other applications. ... Pega is the leader in cloud software for customer engagement and operational excellence. The world's most recognized and successful brands rely on Pega's AI ...
Assignment shapes in processes
Assignment shapes. You can create assignments by adding certain steps, such as the Collect information, Approve/Reject, or Form steps, to a process in Case Designer or by adding one of the assignment shapes to a process on the Diagram tab on the Flow form, which gives you more configuration options. You can add, and then configure, the ...
Configuring assignment types
In Pega Robot Manager you can configure information about assignments. For example, you can specify several assignments in a queue which, when exceeded, results in a warning notification. In the navigation pane of Pega Robot Manager, click Unattended RPAWork groups. Click the work group containing the assignment type that you want to modify.
Assignment routing
Assignment routing. As a piece of work moves through Pega's Case Life Cycle, it may need to move between multiple operators to be completed. When more than one operator is required to complete work on a Case, you define who performs the work on each Assignment. Careful and appropriate Assignment routing design increases business efficiency ...
Assignment types in Pega Robot Manager
Assignment types in Pega Robot Manager. When a robot starts, it continuously fetches assignments from the list of Assignment Types in the work group. Assignment types represent the various tasks that a robot can perform and contain a one-to-one relationship with the automations offered in the associated automation package. ... Assignment Type ...
Assignment
An assignment is an instance of a class derived from the Assign- base class. Assignments record a temporary condition of an open work object within an executing flow. The condition requires a user or an external system to act on a work object for it to progress. The phrase " perform an assignment" refers to a user's analysis, research, data ...
Assignment
Assignment. Assignments are a record of a temporary condition of an open work item within an executing flow. The condition requires a user or an external system to act on a work item for it to progress. The phrase " perform an assignment" refers to a user's analysis, research, data input, and decisions that cause the assignment to be completed.
Types of assignments
Types of assignments. Each assignment in a flow has a type, based on the standard activity that creates the assignment. You select a standard activity when you define the routing options for an assignment in Process Modeler or Case Designer. The following assignment types are supported:
Assignment shapes in flows
Assignment shapes in flows. Assignment shapes represent tasks that users complete in a flow. To ensure that your business process meets all your unique requirements, you can add an assignment shape for each place in the business process that requires human judgment and input. For example, you can add assignments to the life cycle of a case to ...
Handling external assignments in Pega
Implementation 1: Configuring external assignments with Directed Web Access (DWA) Create an operator for external users. On the Security tab of the operator rule form, select the Invocation license type. Add the external user as a work party for your case type. In this use case, the work party is Customer.
Assignment type compliance
Pega Robot Manager™ allows you to configure compliance metric thresholds for an assignment type. Setting compliance thresholds provides notifications or alerts that may require intervention.This information allows the administrator to address the notifications appropriately. You can configure the following thresholds for an assignment type ...
Configuring custom routing logic for assignments
In the navigation pane of Dev Studio, click App. On the Classes tab, expand the case type where you want to edit the assignment, and then click Process > Flow. In the Flow form, on the Diagram tab, double-click an assignment. In the Assignment properties dialog box, in the Routing section, from the Route to list, select Custom.
Setting assignment type compliance
In Pega Robot Manager, click the Robots tab to display Robots landing page. Click the work group that contains the assignment type that you want to modify. Click the assignment type. On the right, in the Compliance panel, click the pencil icon to display the Edit Assignment type thresholds window. In the Max capacity field, enter the optimum ...
Creating assignment types
In the navigation pane of Pega Robot Manager, click Unattended RPAWork groups. On the Work groups landing page, click the work group for the assignment type. In the Assignment types area, click + Add assignment type, as shown in the following image: Add assignment type link. Result: The Create new assignment type dialog box includes default ...
Configuring assignment types
Pega Platform: Community Edition Community Success Stories Pega Community Blog ... the time of processing an automation exceeds twice the value that is specified for the originating assignment type, the robot displays a red icon on the Work groups and Dashboard pages , indicating ...
How to assign case dynamically to worklist or work queue from routing
From routing configuration, if Assignment type is Work queue, only work queue is working. if Assignment type is Worklist, only worklist is working. How I can write a logic where both the assignment types will work based on my logic? My project is on Pega 8.6 ... Pega Platform: Community Edition Success Stories Pega Community Blog Video Library ...
How can we create a new custom assignment type
About Pegasystems. Pegasystems is the leader in cloud software for customer engagement and operational excellence. If you've driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, chances are you've interacted with Pega.
Configuring custom routing logic for assignments
In the navigation pane of Dev Studio, click App. On the Classes tab, expand the case type where you want to edit the assignment, and then click ProcessFlow. In the Flow form, on the Diagram tab, double-click an assignment. In the Assignment properties dialog box, in the Routing section, from the Route to list, select Custom. In the Assignment ...
Where will find assignment type in Pega V7.1.7?
Where will find assignment type in Pega V7.1.7? Report. Hi All, Assignment types are, WorkList, WorkBasket, Agent, Connect, Dependency, External. These are different types of assignment types. By default assignment will start with WorkList Assignment. I need to chage it from WorkList to WorkBaskets.
Modifying assignment types
You can save time and clicks by modifying multiple settings for an assignment type from the Edit option provided for each assignment type within a work group. Use this option to update: the name of the assignment type; the maximum threshold for queued assignments; the length of time in which the automation is expected to complete; and the estimated monetary value that will be saved by ...
Creating a case from an email
Your assignment consists of the following tasks: Task 1: Map email content. ... click the Gear icon to open the Address change Case Type. In the Address change dialog box, click the Mapping tab. This tab shows the mapping of entities (from email content) to case properties. ... Pega is the leader in cloud software for customer engagement and ...
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The following assignment types are supported: Connect - Creates an assignment that waits for an external system to perform some processing before moving to the next step in the flow. This assignment type supports the Assignment Service shape, which is available only in flow diagrams. Dependency - Creates an assignment that waits for an ...
Assignment type management. Every work group in Pega Robot Manager requires at least one assignment type. Unattended robots can only process assignments if the assignment type is in the RUNNING state; these assignments initially have a state of STOPPED. After you create an assignment type, use Robot Manager to manage its status by using the ...
Types of assignments. Each assignment in a flow has a type, based on the standard activity that creates the assignment. You select a standard activity when you define the routing options for an assignment in Process Modeler or Case Designer. The following assignment types are supported:
You may need to stop an assignment type in some instances; for example, you temporarily shut down an automation application to prioritize assignment types from other applications. ... Pega is the leader in cloud software for customer engagement and operational excellence. The world's most recognized and successful brands rely on Pega's AI ...
Assignment shapes. You can create assignments by adding certain steps, such as the Collect information, Approve/Reject, or Form steps, to a process in Case Designer or by adding one of the assignment shapes to a process on the Diagram tab on the Flow form, which gives you more configuration options. You can add, and then configure, the ...
In Pega Robot Manager you can configure information about assignments. For example, you can specify several assignments in a queue which, when exceeded, results in a warning notification. In the navigation pane of Pega Robot Manager, click Unattended RPAWork groups. Click the work group containing the assignment type that you want to modify.
Assignment routing. As a piece of work moves through Pega's Case Life Cycle, it may need to move between multiple operators to be completed. When more than one operator is required to complete work on a Case, you define who performs the work on each Assignment. Careful and appropriate Assignment routing design increases business efficiency ...
Assignment types in Pega Robot Manager. When a robot starts, it continuously fetches assignments from the list of Assignment Types in the work group. Assignment types represent the various tasks that a robot can perform and contain a one-to-one relationship with the automations offered in the associated automation package. ... Assignment Type ...
An assignment is an instance of a class derived from the Assign- base class. Assignments record a temporary condition of an open work object within an executing flow. The condition requires a user or an external system to act on a work object for it to progress. The phrase " perform an assignment" refers to a user's analysis, research, data ...
Assignment. Assignments are a record of a temporary condition of an open work item within an executing flow. The condition requires a user or an external system to act on a work item for it to progress. The phrase " perform an assignment" refers to a user's analysis, research, data input, and decisions that cause the assignment to be completed.
Types of assignments. Each assignment in a flow has a type, based on the standard activity that creates the assignment. You select a standard activity when you define the routing options for an assignment in Process Modeler or Case Designer. The following assignment types are supported:
Assignment shapes in flows. Assignment shapes represent tasks that users complete in a flow. To ensure that your business process meets all your unique requirements, you can add an assignment shape for each place in the business process that requires human judgment and input. For example, you can add assignments to the life cycle of a case to ...
Implementation 1: Configuring external assignments with Directed Web Access (DWA) Create an operator for external users. On the Security tab of the operator rule form, select the Invocation license type. Add the external user as a work party for your case type. In this use case, the work party is Customer.
Pega Robot Manager™ allows you to configure compliance metric thresholds for an assignment type. Setting compliance thresholds provides notifications or alerts that may require intervention.This information allows the administrator to address the notifications appropriately. You can configure the following thresholds for an assignment type ...
In the navigation pane of Dev Studio, click App. On the Classes tab, expand the case type where you want to edit the assignment, and then click Process > Flow. In the Flow form, on the Diagram tab, double-click an assignment. In the Assignment properties dialog box, in the Routing section, from the Route to list, select Custom.
In Pega Robot Manager, click the Robots tab to display Robots landing page. Click the work group that contains the assignment type that you want to modify. Click the assignment type. On the right, in the Compliance panel, click the pencil icon to display the Edit Assignment type thresholds window. In the Max capacity field, enter the optimum ...
In the navigation pane of Pega Robot Manager, click Unattended RPAWork groups. On the Work groups landing page, click the work group for the assignment type. In the Assignment types area, click + Add assignment type, as shown in the following image: Add assignment type link. Result: The Create new assignment type dialog box includes default ...
Pega Platform: Community Edition Community Success Stories Pega Community Blog ... the time of processing an automation exceeds twice the value that is specified for the originating assignment type, the robot displays a red icon on the Work groups and Dashboard pages , indicating ...
From routing configuration, if Assignment type is Work queue, only work queue is working. if Assignment type is Worklist, only worklist is working. How I can write a logic where both the assignment types will work based on my logic? My project is on Pega 8.6 ... Pega Platform: Community Edition Success Stories Pega Community Blog Video Library ...
About Pegasystems. Pegasystems is the leader in cloud software for customer engagement and operational excellence. If you've driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, chances are you've interacted with Pega.
In the navigation pane of Dev Studio, click App. On the Classes tab, expand the case type where you want to edit the assignment, and then click ProcessFlow. In the Flow form, on the Diagram tab, double-click an assignment. In the Assignment properties dialog box, in the Routing section, from the Route to list, select Custom. In the Assignment ...
Where will find assignment type in Pega V7.1.7? Report. Hi All, Assignment types are, WorkList, WorkBasket, Agent, Connect, Dependency, External. These are different types of assignment types. By default assignment will start with WorkList Assignment. I need to chage it from WorkList to WorkBaskets.
You can save time and clicks by modifying multiple settings for an assignment type from the Edit option provided for each assignment type within a work group. Use this option to update: the name of the assignment type; the maximum threshold for queued assignments; the length of time in which the automation is expected to complete; and the estimated monetary value that will be saved by ...
Your assignment consists of the following tasks: Task 1: Map email content. ... click the Gear icon to open the Address change Case Type. In the Address change dialog box, click the Mapping tab. This tab shows the mapping of entities (from email content) to case properties. ... Pega is the leader in cloud software for customer engagement and ...