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Handbook on Problem Solving Skills

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Critical Thinking and Problem-Solving Skills

  • First Online: 28 April 2022

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what are problem solving skills pdf

  • Heather Negley 2  

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Critical thinking is a type of systematic thinking that is used to solve problems using logic. The first step is to gather the information needed to help you solve your problem. You start by analyzing and evaluating sources for authority to give you the best shot at finding something truthful and unbiased. Watch Out For information overload. Access to information is easier than ever these days, and it is easy to get overwhelmed by it all. As you conduct your research, keep your information organized by filtering, synthesizing, and distilling it. And keep your effort timeboxed. Start broad enough to obtain a wide berth, like a fisherman casting a large net into an ocean. This helps find multiple points of view. But don’t spend more time than necessary. Practicing collecting what is sufficient to answer your questions.

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Negley, H. (2022). Critical Thinking and Problem-Solving Skills. In: The Salesforce Consultant’s Guide. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-7960-1_13

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The ideal problem solver. A guide for improving thinking, learning, and creativity

  • J. Bransford , B. Stein
  • Published 1984
  • Education, Psychology

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    look at the steps of the 80/20 rule:1. Identify the problems and make a list - Wr. te down all the problems that you have. Always try to gather feedback from co-workers, customers or ot. er. who can provide useful information.2. Identify the main cause of each problem - Examine each problem from different persp.

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    Problem solving is when we use our skills and knowledge to fix something, make a situation better, or find a new way of doing things. We use problem-solving skills when we: Fix a flooded basement. Take a detour while driving. Help to comfort a sick child. Get through a busy day at work.

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    Here's the approach: Step 1: Diagnose the situation and identify the root cause of the problem. 1A List all the potential root causes of the problem. 1B Develop a hypothesis for the likely root cause. 1C Determine the analyses and information required to test the hypothesis. 1D Analyze and identify the root cause.

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    See Full PDFDownload PDF. ffHandbook on Problem-solving Skills ffPurpose of this Handbook The handbooks on Soft Skills developed by Centre for Good Governance are intended primarily for the personnels in public administration. They offer an overview of some of the principal skills that are essential for effective performance.

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    Get Started: Problem Solving. Problem-solving skills at home. You can use problem-solving skills at home, too. You can use them to stay safe. You can use them to make your home comfortable. You can use them to help family and friends. Priska uses problem-solving skills at home. Priska uses problem-solving skills at home every day.

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