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Essential Problem Solving Skills For College Life

why is problem solving important in college

You’ve found yourself in a pickle and you’re endlessly looking for a solution but somehow things just keep getting messier. It’s okay, we’ve all been there. Just take a step back, and take control of the situation. Finding easy problem-solving ideas for all problems, big or small, isn’t a difficult task with the right mindset. Whatever your strategy is, do what works for you. The question remains, how are you supposed to find those problem-solving skills that work for you?

Read on to discover some problem-solving techniques to try out, who knows, maybe one or more of them will work for you.

  try to prevent a problem in the first place.

why is problem solving important in college

This first one goes without saying. What better way is there to solve a problem than doing everything in your power to prevent a problem from occurring in the first place?  While sometimes this cannot be accomplished because some things happen beyond anyone’s control, there are times when certain problems or situations can be prevented. Some ways to try to prevent a problem are by planning ahead and staying organized . Students can stay organized by buying, and using a planner or a bulleting journal to write things down. If students prefer to not write things, they could use their phones to set reminders and to take notes. “Try to avoid a problem arising in the first place. Plan things out and just execute your plan,” Temple University junior Kennedy Catrambone said. If you try to plan things out to the best of your ability, in an organized manner, you might be able to prevent a problem from arising.

Weigh the Pros and Cons

why is problem solving important in college

Weighing the pros and cons of every option is a great way to problem solve. Yes, every solution has positive and negative aspects surrounding. In some cases, the pros, outweigh the cons and some choices prove better than others. Some ways to weigh the pros and cons of a situation include asking other people for advice, conducting background research and writing a list. Personally, I know I had to weigh the pros and cons when it came to picking which college to attend. I applied to around twenty colleges and  conducted research. I then wrote lists containing the pros and cons of each school I was considering. “The first step is not to panic. Then, keep a calm mind and assess the situation. Next, I look for pros and cons to make the best decision based on that,” SUNY Bighamton University senior Max Kline said.  College students can weigh pros and cons by asking what the good, and the bad things are. After all, we all always want the good to outweigh the bad. So why not weigh the pros and cons?

Use Process of Elimination

why is problem solving important in college

Another great problem solving skill is using process of elimination to eliminate possible solutions to a problem that might not make sense.  Like on an exam where choices might be unfitting for the question, there are answers, or solutions to problems that might not be applicable to the given situation. I know that I have used process of elimination many other times in my life such as when I had to decide what major to stick with in college. I picked out the few majors I felt could be a good fit for me, and used process of elimination to determine which ones weren’t until I ultimately made my choice. “Usually, I think about my options and then eliminate things that I don’t want to do or I feel like aren’t important,” said first year graduate school student at A.T Stillwell University, Marissa Credle. Eliminating solutions based on criteria like personal feelings is a great way to use process of elimination as a problem solving tool. In the end, process of elimination is a great way to approach problems.

Problem Solve Piece by Piece

why is problem solving important in college

Sometimes, there will be problems or situations that are more complex, and might be more difficult to find solutions for, or to solve than others. The best way to handle these kind of scenarios is to break it down into different sections, or pieces and try to solve the giant problem through steps. Personally, when I have a complex issue that I have to deal with concerning other people, such as arguments between friends, I try to solve them piece by piece to make sure every party involved is satisfied.  “I like to break down the problem, separate it into pieces and take care of it one piece at a time,” SUNY New Paltz sophomore Cody Bostino said. Though this method of problem solving might seem time consuming, it is one of the most effective ways of making sure the entirety of an issue is resolved. When looking at a problem piece by piece, you are more likely to find the best solutions – so channel your inner Nancy Drew and take it step by step.

Be Dependable

why is problem solving important in college

Dependability is vital to solving problems, especially in a college oriented environment. Those who are dependable typically solve problems and come through with long term solutions benefiting themselves, and all those involved in the end. For example, making sure you are present when need be, effectively paying attention to details and being a team player are ways one can be dependable.These aspects can definitely be worked on and someone can gain dependability. Someone who is dependable always has time to be there for you and if something goes wrong, they will have your back. Think about it this way: would you want a best friend who isn’t dependable? This also applies to bosses, co-workers, classmates etc. Having people who are dependable around you, and being dependable yourself definitely benefits everyone in the realm of problem solving.

Be Open-Minded and Accepting

why is problem solving important in college

Open Mindedness and being accepting are two key aspects of coming to terms with whatever life throws at you. When it comes to having an open mind, and accepting others, it is important to make sure you stay at ease and go with the flow. For example, if you are stressed out about an exam, going into it and being able to accept the fact that your life will go on, regardless of the number grade you receive, helps the situation. If you go into the exam feeling anxious and stressed, you are less likely to do well on it. In general, when you are feeling more relaxed rather than stressed, you are more likely to succeed. Looking at all of your problems differently, and embracing an accepting, open mindset will greatly benefit the problem solving process.

Communication is Key

why is problem solving important in college

When it comes to problem solving, most problems that come about involve multiple people. One of the best ways to make sure all of the people in a given situation are on the same page is to create an environment that thrives off of communicating . Talking face to face, texting, emailing, talking on the phone or any other form of communication where ideas are shared are acceptable in assuring that nothing is left unsaid. All of these outlets of communication are applicable for situations including a fight with a roommate, a boyfriend, or any other sort of girl drama or boy problems. Like the saying goes, communication is key, and it can prevent and solve any given problem.

Utilize Your School’s Resources

why is problem solving important in college

While you’re at college, you will surely come face to face with different problems and situations. However, lots of college students tend to forget that their college has resources for them to utilize. When it comes to academics, college students can contact their academic advisers or professors. When it involves a physical health related issue, students can visit their campus health clinic. Finally, if students are struggling with mental health, they can speak to specialists working at their respective colleges. If you have trouble with something, remember that colleges have resources for you to use, so use them. “Just get things done,” Catrambone said. Whatever the problem is, your college surely has a resource that can help you.

Look to Others for Help

why is problem solving important in college

When it comes down to it, you know that your loved ones can always be there for you. Your family and friends provide different insights and perspectives that you probably wouldn’t get if you didn’t ask them. Remember that asking for help is okay , it helps you in the long run. “If I had a problem I would most likely get advice from my parents, or friends,” rising SUNY New Paltz junior Katherine Parente said. When it comes down to it, more insight only helps you get closer to, if not find a solution to your problem. So, why not look to others for help?

why is problem solving important in college

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Why Every Educator Needs to Teach Problem-Solving Skills

Strong problem-solving skills will help students be more resilient and will increase their academic and career success .

Want to learn more about how to measure and teach students’ higher-order skills, including problem solving, critical thinking, and written communication?

Problem-solving skills are essential in school, careers, and life.

Problem-solving skills are important for every student to master. They help individuals navigate everyday life and find solutions to complex issues and challenges. These skills are especially valuable in the workplace, where employees are often required to solve problems and make decisions quickly and effectively.

Problem-solving skills are also needed for students’ personal growth and development because they help individuals overcome obstacles and achieve their goals. By developing strong problem-solving skills, students can improve their overall quality of life and become more successful in their personal and professional endeavors.

why is problem solving important in college

Problem-Solving Skills Help Students…

   develop resilience.

Problem-solving skills are an integral part of resilience and the ability to persevere through challenges and adversity. To effectively work through and solve a problem, students must be able to think critically and creatively. Critical and creative thinking help students approach a problem objectively, analyze its components, and determine different ways to go about finding a solution.  

This process in turn helps students build self-efficacy . When students are able to analyze and solve a problem, this increases their confidence, and they begin to realize the power they have to advocate for themselves and make meaningful change.

When students gain confidence in their ability to work through problems and attain their goals, they also begin to build a growth mindset . According to leading resilience researcher, Carol Dweck, “in a growth mindset, people believe that their most basic abilities can be developed through dedication and hard work—brains and talent are just the starting point. This view creates a love of learning and a resilience that is essential for great accomplishment.”

icon-resilience

    Set and Achieve Goals

Students who possess strong problem-solving skills are better equipped to set and achieve their goals. By learning how to identify problems, think critically, and develop solutions, students can become more self-sufficient and confident in their ability to achieve their goals. Additionally, problem-solving skills are used in virtually all fields, disciplines, and career paths, which makes them important for everyone. Building strong problem-solving skills will help students enhance their academic and career performance and become more competitive as they begin to seek full-time employment after graduation or pursue additional education and training.

CAE Portal Icon 280

  Resolve Conflicts

In addition to increased social and emotional skills like self-efficacy and goal-setting, problem-solving skills teach students how to cooperate with others and work through disagreements and conflicts. Problem-solving promotes “thinking outside the box” and approaching a conflict by searching for different solutions. This is a very different (and more effective!) method than a more stagnant approach that focuses on placing blame or getting stuck on elements of a situation that can’t be changed.

While it’s natural to get frustrated or feel stuck when working through a conflict, students with strong problem-solving skills will be able to work through these obstacles, think more rationally, and address the situation with a more solution-oriented approach. These skills will be valuable for students in school, their careers, and throughout their lives.

Perspectives

    Achieve Success

We are all faced with problems every day. Problems arise in our personal lives, in school and in our jobs, and in our interactions with others. Employers especially are looking for candidates with strong problem-solving skills. In today’s job market, most jobs require the ability to analyze and effectively resolve complex issues. Students with strong problem-solving skills will stand out from other applicants and will have a more desirable skill set.

In a recent opinion piece published by The Hechinger Report , Virgel Hammonds, Chief Learning Officer at KnowledgeWorks, stated “Our world presents increasingly complex challenges. Education must adapt so that it nurtures problem solvers and critical thinkers.” Yet, the “traditional K–12 education system leaves little room for students to engage in real-world problem-solving scenarios.” This is the reason that a growing number of K–12 school districts and higher education institutions are transforming their instructional approach to personalized and competency-based learning, which encourage students to make decisions, problem solve and think critically as they take ownership of and direct their educational journey.

graduate-icon

Problem-Solving Skills Can Be Measured and Taught

Research shows that problem-solving skills can be measured and taught. One effective method is through performance-based assessments which require students to demonstrate or apply their knowledge and higher-order skills to create a response or product or do a task.

What Are Performance-Based Assessments?

why is problem solving important in college

With the No Child Left Behind Act (2002), the use of standardized testing became the primary way to measure student learning in the U.S. The legislative requirements of this act shifted the emphasis to standardized testing, and this led to a  decline in nontraditional testing methods .

But   many educators, policy makers, and parents have concerns with standardized tests. Some of the top issues include that they don’t provide feedback on how students can perform better, they don’t value creativity, they are not representative of diverse populations, and they can be disadvantageous to lower-income students.

While standardized tests are still the norm, U.S. Secretary of Education Miguel Cardona is encouraging states and districts to move away from traditional multiple choice and short response tests and instead use performance-based assessment, competency-based assessments, and other more authentic methods of measuring students abilities and skills rather than rote learning. 

Performance-based assessments  measure whether students can apply the skills and knowledge learned from a unit of study. Typically, a performance task challenges students to use their higher-order skills to complete a project or process. Tasks can range from an essay to a complex proposal or design.

Preview a Performance-Based Assessment

Want a closer look at how performance-based assessments work?  Preview CAE’s K–12 and Higher Education assessments and see how CAE’s tools help students develop critical thinking, problem-solving, and written communication skills.

Performance-Based Assessments Help Students Build and Practice Problem-Solving Skills

In addition to effectively measuring students’ higher-order skills, including their problem-solving skills, performance-based assessments can help students practice and build these skills. Through the assessment process, students are given opportunities to practically apply their knowledge in real-world situations. By demonstrating their understanding of a topic, students are required to put what they’ve learned into practice through activities such as presentations, experiments, and simulations. 

This type of problem-solving assessment tool requires students to analyze information and choose how to approach the presented problems. This process enhances their critical thinking skills and creativity, as well as their problem-solving skills. Unlike traditional assessments based on memorization or reciting facts, performance-based assessments focus on the students’ decisions and solutions, and through these tasks students learn to bridge the gap between theory and practice.

Performance-based assessments like CAE’s College and Career Readiness Assessment (CRA+) and Collegiate Learning Assessment (CLA+) provide students with in-depth reports that show them which higher-order skills they are strongest in and which they should continue to develop. This feedback helps students and their teachers plan instruction and supports to deepen their learning and improve their mastery of critical skills.

why is problem solving important in college

Explore CAE’s Problem-Solving Assessments

CAE offers performance-based assessments that measure student proficiency in higher-order skills including problem solving, critical thinking, and written communication.

  • College and Career Readiness Assessment (CCRA+) for secondary education and
  • Collegiate Learning Assessment (CLA+) for higher education.

Our solution also includes instructional materials, practice models, and professional development.

We can help you create a program to build students’ problem-solving skills that includes:

  • Measuring students’ problem-solving skills through a performance-based assessment    
  • Using the problem-solving assessment data to inform instruction and tailor interventions
  • Teaching students problem-solving skills and providing practice opportunities in real-life scenarios
  • Supporting educators with quality professional development

Get started with our problem-solving assessment tools to measure and build students’ problem-solving skills today! These skills will be invaluable to students now and in the future.

why is problem solving important in college

Ready to Get Started?

Learn more about cae’s suite of products and let’s get started measuring and teaching students important higher-order skills like problem solving..

7.5 Problem-Solving

Estimated completion time: 12 minutes.

Questions to Consider:

  • How can determining the best approach to solve a problem help you generate solutions?
  • Why do thinkers create multiple solutions to problems?

When we’re solving a problem, whether at work, school, or home, we are being asked to perform multiple, often complex, tasks. The most effective problem-solving approach includes some variation of the following steps:

  • Determine the issue(s)
  • Recognize other perspectives
  • Think of multiple possible results
  • Research and evaluate the possibilities
  • Select the best result(s)
  • Communicate your findings
  • Establish logical action items based on your analysis

Determining the best approach to any given problem and generating more than one possible solution to the problem constitutes the complicated process of problem-solving. People who are good at these skills are highly marketable because many jobs consist of a series of problems that need to be solved for production, services, goods, and sales to continue smoothly. Think about what happens when a worker at your favorite coffee shop slips on a wet spot behind the counter, dropping several drinks she just prepared. One problem is the employee may be hurt, in need of attention, and probably embarrassed; another problem is that several customers do not have the drinks they were waiting for; and another problem is that stopping production of drinks (to care for the hurt worker, to clean up her spilled drinks, to make new drinks) causes the line at the cash register to back up. A good manager has to juggle all of these elements to resolve the situation as quickly and efficiently as possible. That resolution and return to standard operations doesn’t happen without a great deal of thinking: prioritizing needs, shifting other workers off one station onto another temporarily, and dealing with all the people involved, from the injured worker to the impatient patrons.

Determining the Best Approach

Faced with a problem-solving opportunity, you must assess the skills you will need to create solutions. Problem-solving can involve many different types of thinking. You may have to call on your creative, analytical, or critical thinking skills—or more frequently, a combination of several different types of thinking—to solve a problem satisfactorily. When you approach a situation, how can you decide what is the best type of thinking to employ? Sometimes the answer is obvious; if you are working a scientific challenge, you likely will use analytical thinking; if you are a design student considering the atmosphere of a home, you may need to tap into creative thinking skills; and if you are an early childhood education major outlining the logistics involved in establishing a summer day camp for children, you may need a combination of critical, analytical, and creative thinking to solve this challenge.

What sort of thinking do you imagine initially helped in the following scenarios? How would the other types of thinking come into resolving these problems?

  • Analytical thinking
  • Creative thinking
  • Critical thinking

Write a one- to two-sentence rationale for why you chose the answers you did on the above survey.

Generating Multiple Solutions

Why do you think it is important to provide multiple solutions when you’re going through the steps to solve problems? Typically, you’ll end up only using one solution at a time, so why expend the extra energy to create alternatives? If you planned a wonderful trip to Europe and had all the sites you want to see planned out and reservations made, you would think that your problem-solving and organizational skills had quite a workout. But what if when you arrived, the country you’re visiting is enmeshed in a public transportation strike experts predict will last several weeks if not longer? A back-up plan would have helped you contemplate alternatives you could substitute for the original plans. You certainly cannot predict every possible contingency—sick children, weather delays, economic downfalls—but you can be prepared for unexpected issues to come up and adapt more easily if you plan for multiple solutions.

Write out at least two possible solutions to these dilemmas:

  • Your significant other wants a birthday present—you have no cash.
  • You have three exams scheduled on a day when you also need to work.
  • Your car needs new tires, an oil change, and gas—you have no cash. (Is there a trend here?)
  • You have to pass a running test for your physical education class, but you’re out of shape.

Providing more than one solution to a problem gives people options. You may not need several options, but having more than one solution will allow you to feel more in control and part of the problem-solving process.

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Want to cite, share, or modify this book? This book uses the Creative Commons Attribution License and you must attribute OpenStax.

Access for free at https://openstax.org/books/college-success/pages/1-introduction
  • Authors: Amy Baldwin
  • Publisher/website: OpenStax
  • Book title: College Success
  • Publication date: Mar 27, 2020
  • Location: Houston, Texas
  • Book URL: https://openstax.org/books/college-success/pages/1-introduction
  • Section URL: https://openstax.org/books/college-success/pages/7-5-problem-solving

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why is problem solving important in college

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Developing your problem-solving skills.

why is problem solving important in college

Problem-Solving Skills

Problem-solving skills enhance your ability to identify a difficult or unforeseen situation and determine an appropriate solution. 

Using the right problem-solving approach will empower you to offer practical solutions in your professional and personal life anytime you’re faced with a problem.

This page covers different types of problem-solving skills, why they matter, and how to acquire them.

Why Are Problem-Solving Skills Important?

Problem-solving skills are crucial in empowering individuals to handle large or small obstacles throughout various aspects of life. Here are just a few ways that these skills can help you:

  • Overcoming challenges: Life will always present you with problems that may hinder your personal or professional progress. Problem-solving skills empower you to identify solutions, giving you control over your future.
  • Enhancing decision-making: Problem-solving skills help you assess problems as they come, gauge all the possible solutions, and make the best decision. 
  • Promoting innovation: Practical problem-solving skills encourage creative thinking, enabling you to develop innovative ideas. You can then evaluate these ideas to identify effective solutions to tackle obstacles.
  • Increasing efficiency: Problem-solving skills help individuals and organizations improve efficiency and save time and resources. You are assured of increased productivity if you can identify the root cause of a problem, get the appropriate solution, and implement it promptly.
  • Building resilience: Since problems are part of everyone’s day-to-day life, being equipped with problem-solving skills will enable you to respond quickly and rationally to unforeseen situations and not succumb to setbacks.

What Are the Benefits of Having Problem-Solving Skills?

When you frequently apply your problem-solving skills, you become more proficient at analyzing, resolving, and adapting to challenges.

In the workplace, people with strong problem-solving skills apply a combination of creative thinking and analytical skills to help them become more confident when making decisions in the face of challenges. 

They’re better equipped to handle the challenges their job brings Problem solvers can observe, judge, and act quickly when faced with adversity.

Problem-solving skills enable you to prioritize, plan, and execute your strategies. You also learn how to think outside the box and identify opportunities in problems. 

why is problem solving important in college

Examples of Problem-Solving Skills

Problem-solving skills are effective in helping you identify the source of a problem and how to solve it with a structured approach.

Here are some skills associated with problem-solving:

  • Analyzing data: When addressing a number of problems, it’s important to gather relevant for a thorough understanding of the issue and its underlying causes.
  • Brainstorming creative solutions: Brainstorming allows you to find the right information from the different causes of the problem and develop innovative solutions. 
  • Researching to gather relevant information: Having clarity on your research goals and digging into reliable resources to get relevant information.
  • Use critical thinking to evaluate options: This involves objective questioning, analyzing, and systematically assessing available options. You should be able to differentiate facts from opinions. 
  • Implementing logical and systematic approaches: Exploring the key components of each option to understand their practicality and relevance to the problem. Use predefined criteria to evaluate the options and then conduct a SWOT (strengths, weaknesses, opportunities, threats) analysis to determine their viability.
  • Collaborating with others to find solutions: Team members gather to offer their input, giving potential solutions and collectively analyzing them to solve the problem.
  • Creative thinking: This may include generating new ideas to solve problems. It involves brainstorming, mind mapping, lateral thinking, and analogical reasoning. 
  • Decision-making: This is the capability to evaluate options, weigh pros and cons, and make informed decisions based on available information. 
  • Problem identification: The ability to recognize and define problems accurately and clearly.  
  • Problem structuring: The skill involves taking complicated or vague problems and dissecting them into smaller subproblems that are easier to understand and solve. 

How Can I Use Problem-Solving Skills? 

Problem-solving skills will have a lasting impact on your life. In your personal and professional life, you will encounter many challenges requiring you to use problem-solving skills.

Here are some instances where you’ll use problem-solving skills: 

Career Success

Problem-solving skills will help you tackle challenges at any workplace, make informed decisions, and help the organizations you work with to succeed., personal growth, these skills equip you to overcome everyday life obstacles, like managing personal finances, resolving conflicts in relationships, and more..

Innovation and Entrepreneurship

By solving problems, you can generate creative ideas, develop innovative solutions, and even solve societal problems.

Decision-Making

Making big and small decisions by gathering alternatives, evaluating outcomes, and deciding on the best course of action.

How Can I Learn Problem-Solving Skills?

At wgu, we offer several programs and courses that focus on teaching and enhancing problem-solving skills. , here are ways you can learn problem-solving skills at wgu., school of business.

You’ll learn how to apply problem-solving skills in the world of entrepreneurship and business. For example, our Bachelor of Science in Business Administration–Human Resource Management, offers problem-solving skills as a key component. 

With business degree programs, you will learn to:

  • Generate a solution to a problem.
  • Conduct research to find solutions to a problem.
  • Articulate findings and resolutions to a problem.         
  • Apply contextual reasoning to understand problems.
  • Analyze data for the nature and extent of a problem.

School of Technology

You’ll learn how to apply problem-solving skills within the ever-evolving world of IT. We have different bachelor of science degrees in Cloud Computing, such as Muilticloud Track, Amazon Web Services Track, and BS in Cloud Computing - Azure Track.

With IT-related degree programs, you will learn to: 

  • Select appropriate problem-solving techniques.                    
  • Resolve a challenge using a problem-solving process.
  • Recommend multiple solutions for a variety of problems.
  • Implement approaches to address complex problems.
  • Identify problems using various common frameworks.

School of Education

You’ll learn how problem-solving skills are crucial in the education sector. For example, our Master of Science in Educational Leadership covers problem-solving in the School of Education courses.

With education degree programs, you will learn to:

  • Implement problem-solving skills for issue resolution.
  • Solve complex problems.   
  • Identify the cause of a problem.
  • Solve problems in the manner most appropriate for each problem.    

Frequently Asked Questions

What are the steps involved in the problem-solving process?

The problem-solving process involves the following steps:

  • Problem identification: Clearly state the problem, what makes you view it as a problem, and how you discovered it.
  • Problem analysis: Gather data to help you fully understand the problem and its root causes.
  • Generating potential solutions: Look for all the possible ideas from different angles to solve the problem. 
  • Evaluating alternatives: Scrutinize the available options to identify the best idea. 
  • Implementing the chosen solution: Follow through on the necessary steps to resolve the problem.
  • Reviewing the results: Gather feedback to test the results against your expectations.

How can I improve my critical thinking skills to enhance my problem-solving?

You can improve your critical thinking skills through the following:

  • Logical reasoning: Embrace creative hobbies, learn new skills, and socialize with others.
  • Evaluating evidence: Determine the relevance and quality of the evidence available to challenge or support claims.
  • Considering multiple perspectives: Being open to learning from your peers and adjusting your views accordingly.

What are some effective techniques for generating creative solutions to problems?

Creative problem solving (CPS) is about innovatively solving problems. The techniques below will aid you in the CPS process:

  • Brainstorming: Gather relevant parties and spontaneously contribute ideas to offer the solution.
  • Mind mapping: Capture and organize any form of information and ideas in a structured way to enhance your logical and creative thinking.
  • Analogical reasoning: Use analogies to simplify complex scenarios to makes them easy to comprehend.

How can problem-solving skills be applied in everyday life?

Picture this: your car breaks down while running errands. It’s important to identify the problem with your car and analyze the symptoms and potential root causes of the breakdown, such as mechanical issues or battery failure. You decide that a faulty batter is the issue so you start to identify potential solutions. 

The solutions may include calling for roadside assistance, finding a mechanic nearby, or seeking help from friends or family. You then evaluate the potential solutions by weighing in factors such as cost, time, and convenience.  The best solution you find may be to call a nearby friend to help you jump-start the car and get back on the road to complete your errands. 

This is an everyday occurrence in which problem-solving skills are applicable. Other situations may vary with the degree of difficulty, urgency, and solutions required.

Are specific problem-solving skills valuable in a team or collaborative setting?

Yes. With effective communication, effective conflict resolution strategies, active listening, and consensus building, team members can build healthy working relationships and succeed in their daily decision-making processes.

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Chapter 8: Thinking, Communicating & Problem-Solving

Critical thinking & problem-solving, assess your critical thinking strategies.

  • Visit the Quia Critical Thinking Quiz page and click on Start Now (you don’t need to enter your name).
  • Select the best answer for each question, and then click on Submit Answers. A score of 70 percent or better on this quiz is considered passing.
  • Based on the content of the questions, do you feel you use good critical thinking strategies in college? In what ways could you improve as a critical thinker?

why is problem solving important in college

The essence of the independent mind lies not in what it thinks, but in how it thinks. —Christopher Hitchens, author and journalist

Critical Thinking

As a college student, you are tasked with engaging and expanding your thinking skills. One of the most important of these skills is critical thinking. Critical thinking is important because it relates to nearly all tasks, situations, topics, careers, environments, challenges, and opportunities. It’s a discipline-general thinking skill, not a thinking skill that’s reserved for a one subject alone or restricted to a particular content area. Of all your thinking skills, critical thinking may have the greatest value.

What Is Critical Thinking?

Critical thinking is clear, reasonable, reflective thinking focused on deciding what to believe or do. It means asking probing questions like, “How do we know?” or “Is this true in every case or just in this instance?” It involves being skeptical and challenging assumptions, rather than simply memorizing facts or blindly accepting what you hear or read. Critical thinking skills will help you in any profession or any circumstance of life, from science to art to business to teaching.

Critical thinkers are curious and reflective people. They explore and probe new areas and seek knowledge, clarification, and solutions. They ask pertinent questions, evaluate statements and arguments, and distinguish between facts and opinion. They are also willing to examine their own beliefs, possessing a manner of humility that allows them to admit lack of knowledge or understanding when needed. Critical thinkers are open to changing their mind. Perhaps most of all, they actively enjoy learning and view seeking new knowledge as a lifelong pursuit.

Thinking critically will help you develop more balanced arguments, express yourself clearly, read more critically, and glean important information efficiently. With critical thinking, you become a clearer thinker and problem solver.

What Critical Thinking Is What Critical Thinking Is Not
Skepticism Memorizing
Examining assumptions Group thinking
Challenging reasoning Blind acceptance of authority
Uncovering biases Believing stereotypes

The following video, from Lawrence Bland, presents the major concepts and benefits of critical thinking.

The Role of Logic in Critical Thinking

Critical thinking is fundamentally a process of questioning information and data. You may question the information you read in a textbook, or you may question what a politician or a professor or a classmate says. You can also question a commonly-held belief or a new idea. With critical thinking, anything and everything is subject to question and examination for the purpose of logically constructing reasoned perspectives.

The word logic comes from the Ancient Greek logike , referring to the science or art of reasoning. Using logic, a person evaluates arguments and reasoning and strives to distinguish between good and bad reasoning or between truth and falsehood. Using logic, you can evaluate ideas or claims people make, make good decisions, and form sound beliefs about the world. [1] . Logical thinkers provide reasonable and appropriate evidence to support their claims, acknowledge the strengths of the opposing side’s position, actively investigate a variety of possible outcomes or new solutions, and use measured and objective language to present their positions.

Clarify Thinking

When you use critical thinking to evaluate information, you need to clarify your thinking to yourself and likely to others. Doing this well is mainly a process of asking and answering logical, probing questions. Design your questions to fit your needs, but be sure to cover adequate ground.

  • What is the purpose?
  • What question are we trying to answer?
  • What point of view is being expressed?
  • What assumptions are we or others making?
  • What are the facts and data we know, and how do we know them?
  • What are the concepts we’re working with?
  • What are the conclusions, and do they make sense?
  • What are the implications?

Avoid Fallacies

You’ll also want to make sure you can avoid and spot logical fallacies. Fallacies are faults in thinking or illogical approaches used to persuade the other side. Statements such as, everyone else is doing it ca n be very persuasive even though they demonstrate faulty logic, in this case, the bandwagon appeal. These fallacies can undermine your authority and weaken your position. Students shouldn’t park in the faculty lot because that lot is for faculty is another example of a logical fallacy, this time circular reasoning.

Consult the two websites below to identify and avoid some of the many kinds of logical fallacies:

  • Fallacies Files—Home
  • Logical Fallacies Jeopardy

Applying critical thinking

The following questions may apply to formulating a logical, reasoned perspective in the scenario below or any other situation:

  • What is happening? Gather the basic information and begin to think of questions.
  • Why is it important? Ask yourself why it’s significant and whether or not you agree.
  • What don’t I see? Is there anything important missing?
  • How do I know? Ask yourself where the information came from and how it was constructed.
  • Who is saying it? What’s the position of the speaker and what is influencing them?
  • What else? What if? What other ideas exist and are there other possibilities?

A man has a Ph.D. in political science, and he works as a professor at a local college. His wife works at the college, too. They have three young children in the local school system, and their family is well known in the community. The man is now running for political office.

Are his credentials and experience sufficient for entering public office? Will he be effective in political office? Some voters might believe that his personal life and current job, on the surface, suggest he will do well in the position, and they will vote for him. In truth, the characteristics described don’t guarantee that the man will do a good job. The information is somewhat irrelevant.

What else might you want to know? How about whether the man had already held a political office and done a good job? In this case, we want to ask, How much information is adequate in order to make a decision based on logic instead of assumptions?

Problem-Solving with Critical Thinking

For most people, a typical day is filled with critical thinking and problem-solving challenges. In fact, critical thinking and problem-solving go hand-in-hand. They both refer to using knowledge, facts, and data to solve problems effectively, but with problem-solving, you are specifically identifying, selecting, and defending your solution.

Applying the strategies described in the action checklist below can help you utilize critical thinking skills to solve problems.

STRATEGIES ACTION CHECKLIST
1 Define the problem
2 Identify available solutions
3 Select your solution

Problem-solving can be an efficient and rewarding process, especially if you are organized and mindful of critical steps and strategies. Remember, too, to assume the attributes of a good critical thinker. If you are curious, reflective, knowledge-seeking, open to change, probing, organized, and ethical, your challenge or problem will be less of a hurdle, and you’ll be in a good position to find intelligent solutions.

 Developing Yourself As a Critical Thinker and Problem-Solver

Critical thinking is a fundamental skill for college students, but it should also be a lifelong pursuit that we continually refine. Below are additional strategies to develop yourself as a critical thinker in college and in everyday life:

  • Reflect and practice : Always reflect on what you’ve learned. Is it true all the time? How did you arrive at your conclusions?
  • Use wasted time : It’s certainly important to make time for relaxing, but if you find you are indulging in too much of a good thing, think about using your time more constructively. Determine when you do your best thinking and try to learn something new during that part of the day.
  • Redefine the way you see things : It can be very uninteresting to always think the same way. Challenge yourself to see familiar things in new ways. Put yourself in someone else’s shoes and consider a certain situation from a different angle or perspective. If you’re trying to solve a problem, list all your concerns, such as what you need in order to solve it, who can help, and what some possible barriers might be. It’s often possible to reframe a problem as an opportunity. Try to find a solution where there seems to be none.
  • Analyze the influences on your thinking and in your life : Why do you think or feel the way you do? Analyze your influences. Think about who in your life influences you. Do you feel or react a certain way because of social convention or because you believe it is what is expected of you? Try to break out of any molds that may be constricting you.
  • Express yourself : Critical thinking also involves being able to express yourself clearly. Most important in expressing yourself clearly is stating one point at a time. You might be inclined to argue every thought, but you might have greater impact if you focus only on your main arguments. This will help others to follow your thinking clearly. For more abstract ideas, assume that your audience may not understand. Provide examples, analogies, or metaphors where you can.
  • Enhance your wellness : It’s easier to think critically when you take care of your mental and physical health. Try taking 10-minute activity breaks to reach 30 to 60 minutes of physical activity each day . Try taking a break between classes and walk to the coffee shop that’s farthest away. Scheduling physical activity into your day can help lower stress and increase mental alertness.
  • Do your most difficult work when you have the most energy: Think about the time of day you are most effective and have the most energy. Plan to do your most difficult thinking during these times.

Reflect on Critical Thinking

  • Think about someone whom you consider to be a critical thinker (friend, professor, historical figure, etc). What qualities does he/she have?
  • Review some of the critical thinking strategies discussed on this page. Choose one strategy that makes sense to you. How can you apply this critical thinking technique to your academic work?
  • Habits of mind are attitudes and beliefs that influence how you approach the world (inquiring attitude, open mind, respect for truth, etc.). What is one habit of mind you would like to actively develop over the next year? How will you develop a daily practice to cultivate this habit?

Cultivate Critical Habits of Mind

Earlier in this text we discussed, “habits of mind,” the personal commitments, values, and standards people have about the principle of good thinking. Consider your intellectual commitments, values, and standards. Do you approach problems with an open mind, a respect for truth, and an inquiring attitude? Some good habits to have when thinking critically are being receptive to having your opinions changed, having respect for others, being independent and not accepting something is true until you’ve had the time to examine the available evidence. Other important habits of mind include being fair-minded, having respect for a reason, having an inquiring mind, not making assumptions, and always, especially, questioning your own conclusions. In their quest towards developing an intellectual work ethic, critical thinkers constantly try to work these qualities into their daily lives.

 problem-solving with critical thinking

Below are some examples of using critical thinking to problem-solve. Can you think of additional action steps to apply to the following situations? You may want to look back to Chapter 2 “Defining Goals” to utilize the five step problem solving strategy described there.

  • Your roommate was upset and said some unkind words to you, which has put a crimp in the relationship. You try to see through the angry behaviors to determine how you might best support your roommate and help bring the relationship back to a comfortable spot.
  • Your campus club has been languishing on account of lack of participation and funds. The new club president, though, is a marketing major and has identified some strategies to interest students in joining and supporting the club. Implementation is forthcoming.
  • Your final art class project challenges you to conceptualize form in new ways. On the last day of class when students present their projects, you describe the techniques you used to fulfill the assignment. You explain why and how you selected that approach.
  • Your math teacher sees that the class is not quite grasping a concept. She uses clever questioning to dispel anxiety and guide you to new understanding of the concept.
  • You have a job interview for a position that you feel you are only partially qualified for, although you really want the job and you are excited about the prospects. You analyze how you will explain your skills and experiences in a way to show that you are a good match for the prospective employer.
  • You are doing well in college, and most of your college and living expenses are covered. But there are some gaps between what you want and what you feel you can afford. You analyze your income, savings, and budget to better calculate what you will need to stay in college and maintain your desired level of spending.
  • "logike." Wordnik. n.d. Web. 16 Feb 2016. ↵
  • "Student Success-Thinking Critically In Class and Online."  Critical Thinking Gateway . St Petersburg College, n.d. Web. 16 Feb 2016. ↵
  • Critical Thinking Skills. Authored by : Linda Bruce. Provided by : Lumen Learning. License : CC BY: Attribution
  • Critical Thinking. Provided by : Critical and Creative Thinking Program. Located at : http://cct.wikispaces.umb.edu/Critical+Thinking . License : CC BY: Attribution
  • Thinking Critically. Authored by : UBC Learning Commons. Provided by : The University of British Columbia, Vancouver Campus. Located at : http://www.oercommons.org/courses/learning-toolkit-critical-thinking/view . License : CC BY: Attribution
  • Critical Thinking 101: Spectrum of Authority. Authored by : UBC Leap. Located at : https://youtu.be/9G5xooMN2_c . License : CC BY: Attribution
  • Image of students putting post-its on wall. Authored by : Hector Alejandro. Located at : https://flic.kr/p/7b2Ax2 . License : CC BY: Attribution
  • Foundations of Academic Success. Authored by : Thomas C. Priester, editor. Provided by : Open SUNY Textbooks. Located at : http://textbooks.opensuny.org/foundations-of-academic-success/ . License : CC BY-NC-SA: Attribution-NonCommercial-ShareAlike
  • Image of three students. Authored by : PopTech. Located at : https://flic.kr/p/8tXtQp . License : CC BY-SA: Attribution-ShareAlike
  • Critical Thinking.wmv. Authored by : Lawrence Bland. Located at : https://youtu.be/WiSklIGUblo . License : All Rights Reserved . License Terms : Standard YouTube License

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Center for Teaching

Teaching problem solving.

Print Version

Tips and Techniques

Expert vs. novice problem solvers, communicate.

  • Have students  identify specific problems, difficulties, or confusions . Don’t waste time working through problems that students already understand.
  • If students are unable to articulate their concerns, determine where they are having trouble by  asking them to identify the specific concepts or principles associated with the problem.
  • In a one-on-one tutoring session, ask the student to  work his/her problem out loud . This slows down the thinking process, making it more accurate and allowing you to access understanding.
  • When working with larger groups you can ask students to provide a written “two-column solution.” Have students write up their solution to a problem by putting all their calculations in one column and all of their reasoning (in complete sentences) in the other column. This helps them to think critically about their own problem solving and helps you to more easily identify where they may be having problems. Two-Column Solution (Math) Two-Column Solution (Physics)

Encourage Independence

  • Model the problem solving process rather than just giving students the answer. As you work through the problem, consider how a novice might struggle with the concepts and make your thinking clear
  • Have students work through problems on their own. Ask directing questions or give helpful suggestions, but  provide only minimal assistance and only when needed to overcome obstacles.
  • Don’t fear  group work ! Students can frequently help each other, and talking about a problem helps them think more critically about the steps needed to solve the problem. Additionally, group work helps students realize that problems often have multiple solution strategies, some that might be more effective than others

Be sensitive

  • Frequently, when working problems, students are unsure of themselves. This lack of confidence may hamper their learning. It is important to recognize this when students come to us for help, and to give each student some feeling of mastery. Do this by providing  positive reinforcement to let students know when they have mastered a new concept or skill.

Encourage Thoroughness and Patience

  • Try to communicate that  the process is more important than the answer so that the student learns that it is OK to not have an instant solution. This is learned through your acceptance of his/her pace of doing things, through your refusal to let anxiety pressure you into giving the right answer, and through your example of problem solving through a step-by step process.

Experts (teachers) in a particular field are often so fluent in solving problems from that field that they can find it difficult to articulate the problem solving principles and strategies they use to novices (students) in their field because these principles and strategies are second nature to the expert. To teach students problem solving skills,  a teacher should be aware of principles and strategies of good problem solving in his or her discipline .

The mathematician George Polya captured the problem solving principles and strategies he used in his discipline in the book  How to Solve It: A New Aspect of Mathematical Method (Princeton University Press, 1957). The book includes  a summary of Polya’s problem solving heuristic as well as advice on the teaching of problem solving.

why is problem solving important in college

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  • Problem Solving in STEM

Solving problems is a key component of many science, math, and engineering classes.  If a goal of a class is for students to emerge with the ability to solve new kinds of problems or to use new problem-solving techniques, then students need numerous opportunities to develop the skills necessary to approach and answer different types of problems.  Problem solving during section or class allows students to develop their confidence in these skills under your guidance, better preparing them to succeed on their homework and exams. This page offers advice about strategies for facilitating problem solving during class.

How do I decide which problems to cover in section or class?

In-class problem solving should reinforce the major concepts from the class and provide the opportunity for theoretical concepts to become more concrete. If students have a problem set for homework, then in-class problem solving should prepare students for the types of problems that they will see on their homework. You may wish to include some simpler problems both in the interest of time and to help students gain confidence, but it is ideal if the complexity of at least some of the in-class problems mirrors the level of difficulty of the homework. You may also want to ask your students ahead of time which skills or concepts they find confusing, and include some problems that are directly targeted to their concerns.

You have given your students a problem to solve in class. What are some strategies to work through it?

  • Try to give your students a chance to grapple with the problems as much as possible.  Offering them the chance to do the problem themselves allows them to learn from their mistakes in the presence of your expertise as their teacher. (If time is limited, they may not be able to get all the way through multi-step problems, in which case it can help to prioritize giving them a chance to tackle the most challenging steps.)
  • When you do want to teach by solving the problem yourself at the board, talk through the logic of how you choose to apply certain approaches to solve certain problems.  This way you can externalize the type of thinking you hope your students internalize when they solve similar problems themselves.
  • Start by setting up the problem on the board (e.g you might write down key variables and equations; draw a figure illustrating the question).  Ask students to start solving the problem, either independently or in small groups.  As they are working on the problem, walk around to hear what they are saying and see what they are writing down. If several students seem stuck, it might be a good to collect the whole class again to clarify any confusion.  After students have made progress, bring the everyone back together and have students guide you as to what to write on the board.
  • It can help to first ask students to work on the problem by themselves for a minute, and then get into small groups to work on the problem collaboratively.
  • If you have ample board space, have students work in small groups at the board while solving the problem.  That way you can monitor their progress by standing back and watching what they put up on the board.
  • If you have several problems you would like to have the students practice, but not enough time for everyone to do all of them, you can assign different groups of students to work on different – but related - problems.

When do you want students to work in groups to solve problems?

  • Don’t ask students to work in groups for straightforward problems that most students could solve independently in a short amount of time.
  • Do have students work in groups for thought-provoking problems, where students will benefit from meaningful collaboration.
  • Even in cases where you plan to have students work in groups, it can be useful to give students some time to work on their own before collaborating with others.  This ensures that every student engages with the problem and is ready to contribute to a discussion.

What are some benefits of having students work in groups?

  • Students bring different strengths, different knowledge, and different ideas for how to solve a problem; collaboration can help students work through problems that are more challenging than they might be able to tackle on their own.
  • In working in a group, students might consider multiple ways to approach a problem, thus enriching their repertoire of strategies.
  • Students who think they understand the material will gain a deeper understanding by explaining concepts to their peers.

What are some strategies for helping students to form groups?  

  • Instruct students to work with the person (or people) sitting next to them.
  • Count off.  (e.g. 1, 2, 3, 4; all the 1’s find each other and form a group, etc)
  • Hand out playing cards; students need to find the person with the same number card. (There are many variants to this.  For example, you can print pictures of images that go together [rain and umbrella]; each person gets a card and needs to find their partner[s].)
  • Based on what you know about the students, assign groups in advance. List the groups on the board.
  • Note: Always have students take the time to introduce themselves to each other in a new group.

What should you do while your students are working on problems?

  • Walk around and talk to students. Observing their work gives you a sense of what people understand and what they are struggling with. Answer students’ questions, and ask them questions that lead in a productive direction if they are stuck.
  • If you discover that many people have the same question—or that someone has a misunderstanding that others might have—you might stop everyone and discuss a key idea with the entire class.

After students work on a problem during class, what are strategies to have them share their answers and their thinking?

  • Ask for volunteers to share answers. Depending on the nature of the problem, student might provide answers verbally or by writing on the board. As a variant, for questions where a variety of answers are relevant, ask for at least three volunteers before anyone shares their ideas.
  • Use online polling software for students to respond to a multiple-choice question anonymously.
  • If students are working in groups, assign reporters ahead of time. For example, the person with the next birthday could be responsible for sharing their group’s work with the class.
  • Cold call. To reduce student anxiety about cold calling, it can help to identify students who seem to have the correct answer as you were walking around the class and checking in on their progress solving the assigned problem. You may even want to warn the student ahead of time: "This is a great answer! Do you mind if I call on you when we come back together as a class?"
  • Have students write an answer on a notecard that they turn in to you.  If your goal is to understand whether students in general solved a problem correctly, the notecards could be submitted anonymously; if you wish to assess individual students’ work, you would want to ask students to put their names on their notecard.  
  • Use a jigsaw strategy, where you rearrange groups such that each new group is comprised of people who came from different initial groups and had solved different problems.  Students now are responsible for teaching the other students in their new group how to solve their problem.
  • Have a representative from each group explain their problem to the class.
  • Have a representative from each group draw or write the answer on the board.

What happens if a student gives a wrong answer?

  • Ask for their reasoning so that you can understand where they went wrong.
  • Ask if anyone else has other ideas. You can also ask this sometimes when an answer is right.
  • Cultivate an environment where it’s okay to be wrong. Emphasize that you are all learning together, and that you learn through making mistakes.
  • Do make sure that you clarify what the correct answer is before moving on.
  • Once the correct answer is given, go through some answer-checking techniques that can distinguish between correct and incorrect answers. This can help prepare students to verify their future work.

How can you make your classroom inclusive?

  • The goal is that everyone is thinking, talking, and sharing their ideas, and that everyone feels valued and respected. Use a variety of teaching strategies (independent work and group work; allow students to talk to each other before they talk to the class). Create an environment where it is normal to struggle and make mistakes.
  • See Kimberly Tanner’s article on strategies to promoste student engagement and cultivate classroom equity. 

A few final notes…

  • Make sure that you have worked all of the problems and also thought about alternative approaches to solving them.
  • Board work matters. You should have a plan beforehand of what you will write on the board, where, when, what needs to be added, and what can be erased when. If students are going to write their answers on the board, you need to also have a plan for making sure that everyone gets to the correct answer. Students will copy what is on the board and use it as their notes for later study, so correct and logical information must be written there.

For more information...

Tipsheet: Problem Solving in STEM Sections

Tanner, K. D. (2013). Structure matters: twenty-one teaching strategies to promote student engagement and cultivate classroom equity . CBE-Life Sciences Education, 12(3), 322-331.

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4.6 Problem-Solving

Questions to consider:.

  • How can determining the best approach to solve a problem help you generate solutions?
  • Why do thinkers create multiple solutions to problems?

When we’re solving a problem, whether at work, school, or home, we are being asked to perform multiple, often complex, tasks. The most effective problem-solving approach includes some variation of the following steps:

  • Determine the issue(s)
  • Recognize other perspectives
  • Think of multiple possible results
  • Research and evaluate the possibilities
  • Select the best result(s)
  • Communicate your findings
  • Establish logical action items based on your analysis

Determining the best approach to any given problem and generating more than one possible solution to the problem constitutes the complicated process of problem-solving. People who are good at these skills are highly marketable because many jobs consist of a series of problems that need to be solved for production, services, goods, and sales to continue smoothly. Think about what happens when a worker at your favorite coffee shop slips on a wet spot behind the counter, dropping several drinks she just prepared. One problem is the employee may be hurt, in need of attention, and probably embarrassed; another problem is that several customers do not have the drinks they were waiting for; and another problem is that stopping production of drinks (to care for the hurt worker, to clean up her spilled drinks, to make new drinks) causes the line at the cash register to back up. A good manager has to juggle all of these elements to resolve the situation as quickly and efficiently as possible. That resolution and return to standard operations doesn’t happen without a great deal of thinking: prioritizing needs, shifting other workers off one station onto another temporarily, and dealing with all the people involved, from the injured worker to the impatient patrons.

Determining the Best Approach

Faced with a problem-solving opportunity, you must assess the skills you will need to create solutions. Problem-solving can involve many different types of thinking. You may have to call on your creative, analytical, or critical thinking skills—or more frequently, a combination of several different types of thinking—to solve a problem satisfactorily. When you approach a situation, how can you decide what is the best type of thinking to employ? Sometimes the answer is obvious; if you are working a scientific challenge, you likely will use analytical thinking; if you are a design student considering the atmosphere of a home, you may need to tap into creative thinking skills; and if you are an early childhood education major outlining the logistics involved in establishing a summer day camp for children, you may need a combination of critical, analytical, and creative thinking to solve this challenge.

What sort of thinking do you imagine initially helped in the following scenarios? How would the other types of thinking come into resolving these problems?

  • Analytical thinking
  • Creative thinking
  • Critical thinking

Write a one- to two-sentence rationale for why you chose the answers you did on the above survey.

Generating Multiple Solutions

Why do you think it is important to provide multiple solutions when you’re going through the steps to solve problems? Typically, you’ll end up only using one solution at a time, so why expend the extra energy to create alternatives? If you planned a wonderful trip to Europe and had all the sites you want to see planned out and reservations made, you would think that your problem-solving and organizational skills had quite a workout. But what if when you arrived, the country you’re visiting is enmeshed in a public transportation strike experts predict will last several weeks if not longer? A back-up plan would have helped you contemplate alternatives you could substitute for the original plans. You certainly cannot predict every possible contingency—sick children, weather delays, economic downfalls—but you can be prepared for unexpected issues to come up and adapt more easily if you plan for multiple solutions.

Write out at least two possible solutions to these dilemmas:

  • Your significant other wants a birthday present—you have no cash.
  • You have three exams scheduled on a day when you also need to work.
  • Your car needs new tires, an oil change, and gas—you have no cash. (Is there a trend here?)
  • You have to pass a running test for your physical education class, but you’re out of shape.

Providing more than one solution to a problem gives people options. You may not need several options, but having more than one solution will allow you to feel more in control and part of the problem-solving process.

Source:  OpenStax College Success  is licensed under  Creative Commons Attribution License v4.0

Strategies for First Year College Success Copyright © by OpenStax is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License , except where otherwise noted.

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The Higher Education Review

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  • Magazine April ›› 2020 ›› Special issue

The Importance Of Problem Solving Skills and How To Develop Them

Author : Akhil Shahani , Managing Director , The Shahani Group

why is problem solving important in college

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Online learning tutorials for essential college skills.

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Problem Solving

Goals and objectives, instructor's guide.

Process of problem solving

The phrase "problem solving" consists of very general concepts covering a wide range of different activities and ways to approach solving problems. Problem solving can be fun and intriguing! This tutorial will help you learn how to approach problem solving so you can maximize your college experience.

The main goal of this tutorial is to introduce learners to the most important concept in any problem solving situation - identification of the true problem. Upon completing this tutorial, you will be able to:

  • Define the concept of problem solving
  • Describe the differences between puzzle problems, well-structured problems, and ill-structured problems
  • Summarize the reasons why problem solving skills are valuable
  • Explain the differences between the scientific method and problem solving
  • Demonstrate how to determine the true problem in any problem solving situation
  • Read the information about problem solving
  • Complete Activity 1 - What is an Ill-structured Problem? to see if you understand what an ill-structured problem is
  • Read the information about approaching and solving ill-structured problems
  • Read the information about dealing with the real problem
  • Complete Activity 2 - Determining the Real Problems to see if you can determine the real problem in different situations
  • Read about Jose's father's problem and practice what you have learned about problem solving

Note : All external links in this tutorial will open in a new window or tab.

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Critical thinking and problem-solving, jump to: , what is critical thinking, characteristics of critical thinking, why teach critical thinking.

  • Teaching Strategies to Help Promote Critical Thinking Skills

References and Resources

When examining the vast literature on critical thinking, various definitions of critical thinking emerge. Here are some samples:

  • "Critical thinking is the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action" (Scriven, 1996).
  • "Most formal definitions characterize critical thinking as the intentional application of rational, higher order thinking skills, such as analysis, synthesis, problem recognition and problem solving, inference, and evaluation" (Angelo, 1995, p. 6).
  • "Critical thinking is thinking that assesses itself" (Center for Critical Thinking, 1996b).
  • "Critical thinking is the ability to think about one's thinking in such a way as 1. To recognize its strengths and weaknesses and, as a result, 2. To recast the thinking in improved form" (Center for Critical Thinking, 1996c).

Perhaps the simplest definition is offered by Beyer (1995) : "Critical thinking... means making reasoned judgments" (p. 8). Basically, Beyer sees critical thinking as using criteria to judge the quality of something, from cooking to a conclusion of a research paper. In essence, critical thinking is a disciplined manner of thought that a person uses to assess the validity of something (statements, news stories, arguments, research, etc.).

Back        

Wade (1995) identifies eight characteristics of critical thinking. Critical thinking involves asking questions, defining a problem, examining evidence, analyzing assumptions and biases, avoiding emotional reasoning, avoiding oversimplification, considering other interpretations, and tolerating ambiguity. Dealing with ambiguity is also seen by Strohm & Baukus (1995) as an essential part of critical thinking, "Ambiguity and doubt serve a critical-thinking function and are a necessary and even a productive part of the process" (p. 56).

Another characteristic of critical thinking identified by many sources is metacognition. Metacognition is thinking about one's own thinking. More specifically, "metacognition is being aware of one's thinking as one performs specific tasks and then using this awareness to control what one is doing" (Jones & Ratcliff, 1993, p. 10 ).

In the book, Critical Thinking, Beyer elaborately explains what he sees as essential aspects of critical thinking. These are:

  • Dispositions: Critical thinkers are skeptical, open-minded, value fair-mindedness, respect evidence and reasoning, respect clarity and precision, look at different points of view, and will change positions when reason leads them to do so.
  • Criteria: To think critically, must apply criteria. Need to have conditions that must be met for something to be judged as believable. Although the argument can be made that each subject area has different criteria, some standards apply to all subjects. "... an assertion must... be based on relevant, accurate facts; based on credible sources; precise; unbiased; free from logical fallacies; logically consistent; and strongly reasoned" (p. 12).
  • Argument: Is a statement or proposition with supporting evidence. Critical thinking involves identifying, evaluating, and constructing arguments.
  • Reasoning: The ability to infer a conclusion from one or multiple premises. To do so requires examining logical relationships among statements or data.
  • Point of View: The way one views the world, which shapes one's construction of meaning. In a search for understanding, critical thinkers view phenomena from many different points of view.
  • Procedures for Applying Criteria: Other types of thinking use a general procedure. Critical thinking makes use of many procedures. These procedures include asking questions, making judgments, and identifying assumptions.

Oliver & Utermohlen (1995) see students as too often being passive receptors of information. Through technology, the amount of information available today is massive. This information explosion is likely to continue in the future. Students need a guide to weed through the information and not just passively accept it. Students need to "develop and effectively apply critical thinking skills to their academic studies, to the complex problems that they will face, and to the critical choices they will be forced to make as a result of the information explosion and other rapid technological changes" (Oliver & Utermohlen, p. 1 ).

As mentioned in the section, Characteristics of Critical Thinking , critical thinking involves questioning. It is important to teach students how to ask good questions, to think critically, in order to continue the advancement of the very fields we are teaching. "Every field stays alive only to the extent that fresh questions are generated and taken seriously" (Center for Critical Thinking, 1996a ).

Beyer sees the teaching of critical thinking as important to the very state of our nation. He argues that to live successfully in a democracy, people must be able to think critically in order to make sound decisions about personal and civic affairs. If students learn to think critically, then they can use good thinking as the guide by which they live their lives.

Teaching Strategies to Help Promote Critical Thinking

The 1995, Volume 22, issue 1, of the journal, Teaching of Psychology , is devoted to the teaching critical thinking. Most of the strategies included in this section come from the various articles that compose this issue.

  • CATS (Classroom Assessment Techniques): Angelo stresses the use of ongoing classroom assessment as a way to monitor and facilitate students' critical thinking. An example of a CAT is to ask students to write a "Minute Paper" responding to questions such as "What was the most important thing you learned in today's class? What question related to this session remains uppermost in your mind?" The teacher selects some of the papers and prepares responses for the next class meeting.
  • Cooperative Learning Strategies: Cooper (1995) argues that putting students in group learning situations is the best way to foster critical thinking. "In properly structured cooperative learning environments, students perform more of the active, critical thinking with continuous support and feedback from other students and the teacher" (p. 8).
  • Case Study /Discussion Method: McDade (1995) describes this method as the teacher presenting a case (or story) to the class without a conclusion. Using prepared questions, the teacher then leads students through a discussion, allowing students to construct a conclusion for the case.
  • Using Questions: King (1995) identifies ways of using questions in the classroom:
  • Reciprocal Peer Questioning: Following lecture, the teacher displays a list of question stems (such as, "What are the strengths and weaknesses of...). Students must write questions about the lecture material. In small groups, the students ask each other the questions. Then, the whole class discusses some of the questions from each small group.
  • Reader's Questions: Require students to write questions on assigned reading and turn them in at the beginning of class. Select a few of the questions as the impetus for class discussion.
  • Conference Style Learning: The teacher does not "teach" the class in the sense of lecturing. The teacher is a facilitator of a conference. Students must thoroughly read all required material before class. Assigned readings should be in the zone of proximal development. That is, readings should be able to be understood by students, but also challenging. The class consists of the students asking questions of each other and discussing these questions. The teacher does not remain passive, but rather, helps "direct and mold discussions by posing strategic questions and helping students build on each others' ideas" (Underwood & Wald, 1995, p. 18 ).
  • Use Writing Assignments: Wade sees the use of writing as fundamental to developing critical thinking skills. "With written assignments, an instructor can encourage the development of dialectic reasoning by requiring students to argue both [or more] sides of an issue" (p. 24).
  • Written dialogues: Give students written dialogues to analyze. In small groups, students must identify the different viewpoints of each participant in the dialogue. Must look for biases, presence or exclusion of important evidence, alternative interpretations, misstatement of facts, and errors in reasoning. Each group must decide which view is the most reasonable. After coming to a conclusion, each group acts out their dialogue and explains their analysis of it.
  • Spontaneous Group Dialogue: One group of students are assigned roles to play in a discussion (such as leader, information giver, opinion seeker, and disagreer). Four observer groups are formed with the functions of determining what roles are being played by whom, identifying biases and errors in thinking, evaluating reasoning skills, and examining ethical implications of the content.
  • Ambiguity: Strohm & Baukus advocate producing much ambiguity in the classroom. Don't give students clear cut material. Give them conflicting information that they must think their way through.
  • Angelo, T. A. (1995). Beginning the dialogue: Thoughts on promoting critical thinking: Classroom assessment for critical thinking. Teaching of Psychology, 22(1), 6-7.
  • Beyer, B. K. (1995). Critical thinking. Bloomington, IN: Phi Delta Kappa Educational Foundation.
  • Center for Critical Thinking (1996a). The role of questions in thinking, teaching, and learning. [On-line]. Available HTTP: http://www.criticalthinking.org/University/univlibrary/library.nclk
  • Center for Critical Thinking (1996b). Structures for student self-assessment. [On-line]. Available HTTP: http://www.criticalthinking.org/University/univclass/trc.nclk
  • Center for Critical Thinking (1996c). Three definitions of critical thinking [On-line]. Available HTTP: http://www.criticalthinking.org/University/univlibrary/library.nclk
  • Cooper, J. L. (1995). Cooperative learning and critical thinking. Teaching of Psychology, 22(1), 7-8.
  • Jones, E. A. & Ratcliff, G. (1993). Critical thinking skills for college students. National Center on Postsecondary Teaching, Learning, and Assessment, University Park, PA. (Eric Document Reproduction Services No. ED 358 772)
  • King, A. (1995). Designing the instructional process to enhance critical thinking across the curriculum: Inquiring minds really do want to know: Using questioning to teach critical thinking. Teaching of Psychology, 22 (1) , 13-17.
  • McDade, S. A. (1995). Case study pedagogy to advance critical thinking. Teaching Psychology, 22(1), 9-10.
  • Oliver, H. & Utermohlen, R. (1995). An innovative teaching strategy: Using critical thinking to give students a guide to the future.(Eric Document Reproduction Services No. 389 702)
  • Robertson, J. F. & Rane-Szostak, D. (1996). Using dialogues to develop critical thinking skills: A practical approach. Journal of Adolescent & Adult Literacy, 39(7), 552-556.
  • Scriven, M. & Paul, R. (1996). Defining critical thinking: A draft statement for the National Council for Excellence in Critical Thinking. [On-line]. Available HTTP: http://www.criticalthinking.org/University/univlibrary/library.nclk
  • Strohm, S. M., & Baukus, R. A. (1995). Strategies for fostering critical thinking skills. Journalism and Mass Communication Educator, 50 (1), 55-62.
  • Underwood, M. K., & Wald, R. L. (1995). Conference-style learning: A method for fostering critical thinking with heart. Teaching Psychology, 22(1), 17-21.
  • Wade, C. (1995). Using writing to develop and assess critical thinking. Teaching of Psychology, 22(1), 24-28.

Other Reading

  • Bean, J. C. (1996). Engaging ideas: The professor's guide to integrating writing, critical thinking, & active learning in the classroom. Jossey-Bass.
  • Bernstein, D. A. (1995). A negotiation model for teaching critical thinking. Teaching of Psychology, 22(1), 22-24.
  • Carlson, E. R. (1995). Evaluating the credibility of sources. A missing link in the teaching of critical thinking. Teaching of Psychology, 22(1), 39-41.
  • Facione, P. A., Sanchez, C. A., Facione, N. C., & Gainen, J. (1995). The disposition toward critical thinking. The Journal of General Education, 44(1), 1-25.
  • Halpern, D. F., & Nummedal, S. G. (1995). Closing thoughts about helping students improve how they think. Teaching of Psychology, 22(1), 82-83.
  • Isbell, D. (1995). Teaching writing and research as inseparable: A faculty-librarian teaching team. Reference Services Review, 23(4), 51-62.
  • Jones, J. M. & Safrit, R. D. (1994). Developing critical thinking skills in adult learners through innovative distance learning. Paper presented at the International Conference on the practice of adult education and social development. Jinan, China. (Eric Document Reproduction Services No. ED 373 159)
  • Sanchez, M. A. (1995). Using critical-thinking principles as a guide to college-level instruction. Teaching of Psychology, 22(1), 72-74.
  • Spicer, K. L. & Hanks, W. E. (1995). Multiple measures of critical thinking skills and predisposition in assessment of critical thinking. Paper presented at the annual meeting of the Speech Communication Association, San Antonio, TX. (Eric Document Reproduction Services No. ED 391 185)
  • Terenzini, P. T., Springer, L., Pascarella, E. T., & Nora, A. (1995). Influences affecting the development of students' critical thinking skills. Research in Higher Education, 36(1), 23-39.

On the Internet

  • Carr, K. S. (1990). How can we teach critical thinking. Eric Digest. [On-line]. Available HTTP: http://ericps.ed.uiuc.edu/eece/pubs/digests/1990/carr90.html
  • The Center for Critical Thinking (1996). Home Page. Available HTTP: http://www.criticalthinking.org/University/
  • Ennis, Bob (No date). Critical thinking. [On-line], April 4, 1997. Available HTTP: http://www.cof.orst.edu/cof/teach/for442/ct.htm
  • Montclair State University (1995). Curriculum resource center. Critical thinking resources: An annotated bibliography. [On-line]. Available HTTP: http://www.montclair.edu/Pages/CRC/Bibliographies/CriticalThinking.html
  • No author, No date. Critical Thinking is ... [On-line], April 4, 1997. Available HTTP: http://library.usask.ca/ustudy/critical/
  • Sheridan, Marcia (No date). Internet education topics hotlink page. [On-line], April 4, 1997. Available HTTP: http://sun1.iusb.edu/~msherida/topics/critical.html

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Don’t Just Tell Students to Solve Problems. Teach Them How.

The positive impact of an innovative UC San Diego problem-solving educational curriculum continues to grow

Published Date

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Problem solving is a critical skill for technical education and technical careers of all types. But what are best practices for teaching problem solving to high school and college students? 

The University of California San Diego Jacobs School of Engineering is on the forefront of efforts to improve how problem solving is taught. This UC San Diego approach puts hands-on problem-identification and problem-solving techniques front and center. Over 1,500 students across the San Diego region have already benefited over the last three years from this program. In the 2023-2024 academic year, approximately 1,000 upper-level high school students will be taking the problem solving course in four different school districts in the San Diego region. Based on the positive results with college students, as well as high school juniors and seniors in the San Diego region, the project is getting attention from educators across the state of California, and around the nation and the world.

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In Summer 2023, th e 27 community college students who took the unique problem-solving course developed at the UC San Diego Jacobs School of Engineering thrived, according to Alex Phan PhD, the Executive Director of Student Success at the UC San Diego Jacobs School of Engineering. Phan oversees the project. 

Over the course of three weeks, these students from Southwestern College and San Diego City College poured their enthusiasm into problem solving through hands-on team engineering challenges. The students brimmed with positive energy as they worked together. 

What was noticeably absent from this laboratory classroom: frustration.

“In school, we often tell students to brainstorm, but they don’t often know where to start. This curriculum gives students direct strategies for brainstorming, for identifying problems, for solving problems,” sai d Jennifer Ogo, a teacher from Kearny High School who taught the problem-solving course in summer 2023 at UC San Diego. Ogo was part of group of educators who took the course themselves last summer.

The curriculum has been created, refined and administered over the last three years through a collaboration between the UC San Diego Jacobs School of Engineering and the UC San Diego Division of Extended Studies. The project kicked off in 2020 with a generous gift from a local philanthropist.

Not getting stuck

One of the overarching goals of this project is to teach both problem-identification and problem-solving skills that help students avoid getting stuck during the learning process. Stuck feelings lead to frustration – and when it’s a Science, Technology, Engineering and Math (STEM) project, that frustration can lead students to feel they don’t belong in a STEM major or a STEM career. Instead, the UC San Diego curriculum is designed to give students the tools that lead to reactions like “this class is hard, but I know I can do this!” –  as Ogo, a celebrated high school biomedical sciences and technology teacher, put it. 

Three years into the curriculum development effort, the light-hearted energy of the students combined with their intense focus points to success. On the last day of the class, Mourad Mjahed PhD, Director of the MESA Program at Southwestern College’s School of Mathematics, Science and Engineering came to UC San Diego to see the final project presentations made by his 22 MESA students.

“Industry is looking for students who have learned from their failures and who have worked outside of their comfort zones,” said Mjahed. The UC San Diego problem-solving curriculum, Mjahed noted, is an opportunity for students to build the skills and the confidence to learn from their failures and to work outside their comfort zone. “And from there, they see pathways to real careers,” he said. 

What does it mean to explicitly teach problem solving? 

This approach to teaching problem solving includes a significant focus on learning to identify the problem that actually needs to be solved, in order to avoid solving the wrong problem. The curriculum is organized so that each day is a complete experience. It begins with the teacher introducing the problem-identification or problem-solving strategy of the day. The teacher then presents case studies of that particular strategy in action. Next, the students get introduced to the day’s challenge project. Working in teams, the students compete to win the challenge while integrating the day’s technique. Finally, the class reconvenes to reflect. They discuss what worked and didn't work with their designs as well as how they could have used the day’s problem-identification or problem-solving technique more effectively. 

The challenges are designed to be engaging – and over three years, they have been refined to be even more engaging. But the student engagement is about much more than being entertained. Many of the students recognize early on that the problem-identification and problem-solving skills they are learning can be applied not just in the classroom, but in other classes and in life in general. 

Gabriel from Southwestern College is one of the students who saw benefits outside the classroom almost immediately. In addition to taking the UC San Diego problem-solving course, Gabriel was concurrently enrolled in an online computer science programming class. He said he immediately started applying the UC San Diego problem-identification and troubleshooting strategies to his coding assignments. 

Gabriel noted that he was given a coding-specific troubleshooting strategy in the computer science course, but the more general problem-identification strategies from the UC San Diego class had been extremely helpful. It’s critical to “find the right problem so you can get the right solution. The strategies here,” he said, “they work everywhere.”

Phan echoed this sentiment. “We believe this curriculum can prepare students for the technical workforce. It can prepare students to be impactful for any career path.”

The goal is to be able to offer the course in community colleges for course credit that transfers to the UC, and to possibly offer a version of the course to incoming students at UC San Diego. 

As the team continues to work towards integrating the curriculum in both standardized high school courses such as physics, and incorporating the content as a part of the general education curriculum at UC San Diego, the project is expected to impact thousands more students across San Diego annually. 

Portrait of the Problem-Solving Curriculum

On a sunny Wednesday in July 2023, an experiential-learning classroom was full of San Diego community college students. They were about half-way through the three-week problem-solving course at UC San Diego, held in the campus’ EnVision Arts and Engineering Maker Studio. On this day, the students were challenged to build a contraption that would propel at least six ping pong balls along a kite string spanning the laboratory. The only propulsive force they could rely on was the air shooting out of a party balloon.

A team of three students from Southwestern College – Valeria, Melissa and Alondra – took an early lead in the classroom competition. They were the first to use a plastic bag instead of disposable cups to hold the ping pong balls. Using a bag, their design got more than half-way to the finish line – better than any other team at the time – but there was more work to do. 

As the trio considered what design changes to make next, they returned to the problem-solving theme of the day: unintended consequences. Earlier in the day, all the students had been challenged to consider unintended consequences and ask questions like: When you design to reduce friction, what happens? Do new problems emerge? Did other things improve that you hadn’t anticipated? 

Other groups soon followed Valeria, Melissa and Alondra’s lead and began iterating on their own plastic-bag solutions to the day’s challenge. New unintended consequences popped up everywhere. Switching from cups to a bag, for example, reduced friction but sometimes increased wind drag. 

Over the course of several iterations, Valeria, Melissa and Alondra made their bag smaller, blew their balloon up bigger, and switched to a different kind of tape to get a better connection with the plastic straw that slid along the kite string, carrying the ping pong balls. 

One of the groups on the other side of the room watched the emergence of the plastic-bag solution with great interest. 

“We tried everything, then we saw a team using a bag,” said Alexander, a student from City College. His team adopted the plastic-bag strategy as well, and iterated on it like everyone else. They also chose to blow up their balloon with a hand pump after the balloon was already attached to the bag filled with ping pong balls – which was unique. 

“I don’t want to be trying to put the balloon in place when it's about to explode,” Alexander explained. 

Asked about whether the structured problem solving approaches were useful, Alexander’s teammate Brianna, who is a Southwestern College student, talked about how the problem-solving tools have helped her get over mental blocks. “Sometimes we make the most ridiculous things work,” she said. “It’s a pretty fun class for sure.” 

Yoshadara, a City College student who is the third member of this team, described some of the problem solving techniques this way: “It’s about letting yourself be a little absurd.”

Alexander jumped back into the conversation. “The value is in the abstraction. As students, we learn to look at the problem solving that worked and then abstract out the problem solving strategy that can then be applied to other challenges. That’s what mathematicians do all the time,” he said, adding that he is already thinking about how he can apply the process of looking at unintended consequences to improve both how he plays chess and how he goes about solving math problems.

Looking ahead, the goal is to empower as many students as possible in the San Diego area and  beyond to learn to problem solve more enjoyably. It’s a concrete way to give students tools that could encourage them to thrive in the growing number of technical careers that require sharp problem-solving skills, whether or not they require a four-year degree. 

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Teaching problem solving: Let students get ‘stuck’ and ‘unstuck’

Subscribe to the center for universal education bulletin, kate mills and km kate mills literacy interventionist - red bank primary school helyn kim helyn kim former brookings expert.

October 31, 2017

This is the second in a six-part  blog series  on  teaching 21st century skills , including  problem solving ,  metacognition , critical thinking , and collaboration , in classrooms.

In the real world, students encounter problems that are complex, not well defined, and lack a clear solution and approach. They need to be able to identify and apply different strategies to solve these problems. However, problem solving skills do not necessarily develop naturally; they need to be explicitly taught in a way that can be transferred across multiple settings and contexts.

Here’s what Kate Mills, who taught 4 th grade for 10 years at Knollwood School in New Jersey and is now a Literacy Interventionist at Red Bank Primary School, has to say about creating a classroom culture of problem solvers:

Helping my students grow to be people who will be successful outside of the classroom is equally as important as teaching the curriculum. From the first day of school, I intentionally choose language and activities that help to create a classroom culture of problem solvers. I want to produce students who are able to think about achieving a particular goal and manage their mental processes . This is known as metacognition , and research shows that metacognitive skills help students become better problem solvers.

I begin by “normalizing trouble” in the classroom. Peter H. Johnston teaches the importance of normalizing struggle , of naming it, acknowledging it, and calling it what it is: a sign that we’re growing. The goal is for the students to accept challenge and failure as a chance to grow and do better.

I look for every chance to share problems and highlight how the students— not the teachers— worked through those problems. There is, of course, coaching along the way. For example, a science class that is arguing over whose turn it is to build a vehicle will most likely need a teacher to help them find a way to the balance the work in an equitable way. Afterwards, I make it a point to turn it back to the class and say, “Do you see how you …” By naming what it is they did to solve the problem , students can be more independent and productive as they apply and adapt their thinking when engaging in future complex tasks.

After a few weeks, most of the class understands that the teachers aren’t there to solve problems for the students, but to support them in solving the problems themselves. With that important part of our classroom culture established, we can move to focusing on the strategies that students might need.

Here’s one way I do this in the classroom:

I show the broken escalator video to the class. Since my students are fourth graders, they think it’s hilarious and immediately start exclaiming, “Just get off! Walk!”

When the video is over, I say, “Many of us, probably all of us, are like the man in the video yelling for help when we get stuck. When we get stuck, we stop and immediately say ‘Help!’ instead of embracing the challenge and trying new ways to work through it.” I often introduce this lesson during math class, but it can apply to any area of our lives, and I can refer to the experience and conversation we had during any part of our day.

Research shows that just because students know the strategies does not mean they will engage in the appropriate strategies. Therefore, I try to provide opportunities where students can explicitly practice learning how, when, and why to use which strategies effectively  so that they can become self-directed learners.

For example, I give students a math problem that will make many of them feel “stuck”. I will say, “Your job is to get yourselves stuck—or to allow yourselves to get stuck on this problem—and then work through it, being mindful of how you’re getting yourselves unstuck.” As students work, I check-in to help them name their process: “How did you get yourself unstuck?” or “What was your first step? What are you doing now? What might you try next?” As students talk about their process, I’ll add to a list of strategies that students are using and, if they are struggling, help students name a specific process. For instance, if a student says he wrote the information from the math problem down and points to a chart, I will say: “Oh that’s interesting. You pulled the important information from the problem out and organized it into a chart.” In this way, I am giving him the language to match what he did, so that he now has a strategy he could use in other times of struggle.

The charts grow with us over time and are something that we refer to when students are stuck or struggling. They become a resource for students and a way for them to talk about their process when they are reflecting on and monitoring what did or did not work.

For me, as a teacher, it is important that I create a classroom environment in which students are problem solvers. This helps tie struggles to strategies so that the students will not only see value in working harder but in working smarter by trying new and different strategies and revising their process. In doing so, they will more successful the next time around.

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What Are Problem-Solving Skills? Definition and Examples

Zoe Kaplan

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Forage puts students first. Our blog articles are written independently by our editorial team. They have not been paid for or sponsored by our partners. See our full  editorial guidelines .

Why do employers hire employees? To help them solve problems. Whether you’re a financial analyst deciding where to invest your firm’s money, or a marketer trying to figure out which channel to direct your efforts, companies hire people to help them find solutions. Problem-solving is an essential and marketable soft skill in the workplace. 

So, how can you improve your problem-solving and show employers you have this valuable skill? In this guide, we’ll cover:

Problem-Solving Skills Definition

Why are problem-solving skills important, problem-solving skills examples, how to include problem-solving skills in a job application, how to improve problem-solving skills, problem-solving: the bottom line.

Problem-solving skills are the ability to identify problems, brainstorm and analyze answers, and implement the best solutions. An employee with good problem-solving skills is both a self-starter and a collaborative teammate; they are proactive in understanding the root of a problem and work with others to consider a wide range of solutions before deciding how to move forward. 

Examples of using problem-solving skills in the workplace include:

  • Researching patterns to understand why revenue decreased last quarter
  • Experimenting with a new marketing channel to increase website sign-ups
  • Brainstorming content types to share with potential customers
  • Testing calls to action to see which ones drive the most product sales
  • Implementing a new workflow to automate a team process and increase productivity

Problem-solving skills are the most sought-after soft skill of 2022. In fact, 86% of employers look for problem-solving skills on student resumes, according to the National Association of Colleges and Employers Job Outlook 2022 survey . 

It’s unsurprising why employers are looking for this skill: companies will always need people to help them find solutions to their problems. Someone proactive and successful at problem-solving is valuable to any team.

“Employers are looking for employees who can make decisions independently, especially with the prevalence of remote/hybrid work and the need to communicate asynchronously,” Eric Mochnacz, senior HR consultant at Red Clover, says. “Employers want to see individuals who can make well-informed decisions that mitigate risk, and they can do so without suffering from analysis paralysis.”

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Problem-solving includes three main parts: identifying the problem, analyzing possible solutions, and deciding on the best course of action.

>>MORE: Discover the right career for you based on your skills with a career aptitude test .

Research is the first step of problem-solving because it helps you understand the context of a problem. Researching a problem enables you to learn why the problem is happening. For example, is revenue down because of a new sales tactic? Or because of seasonality? Is there a problem with who the sales team is reaching out to? 

Research broadens your scope to all possible reasons why the problem could be happening. Then once you figure it out, it helps you narrow your scope to start solving it. 

Analysis is the next step of problem-solving. Now that you’ve identified the problem, analytical skills help you look at what potential solutions there might be.

“The goal of analysis isn’t to solve a problem, actually — it’s to better understand it because that’s where the real solution will be found,” Gretchen Skalka, owner of Career Insights Consulting, says. “Looking at a problem through the lens of impartiality is the only way to get a true understanding of it from all angles.”

Decision-Making

Once you’ve figured out where the problem is coming from and what solutions are, it’s time to decide on the best way to go forth. Decision-making skills help you determine what resources are available, what a feasible action plan entails, and what solution is likely to lead to success.

On a Resume

Employers looking for problem-solving skills might include the word “problem-solving” or other synonyms like “ critical thinking ” or “analytical skills” in the job description.

“I would add ‘buzzwords’ you can find from the job descriptions or LinkedIn endorsements section to filter into your resume to comply with the ATS,” Matthew Warzel, CPRW resume writer, advises. Warzel recommends including these skills on your resume but warns to “leave the soft skills as adjectives in the summary section. That is the only place soft skills should be mentioned.”

On the other hand, you can list hard skills separately in a skills section on your resume .

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In a Cover Letter or an Interview

Explaining your problem-solving skills in an interview can seem daunting. You’re required to expand on your process — how you identified a problem, analyzed potential solutions, and made a choice. As long as you can explain your approach, it’s okay if that solution didn’t come from a professional work experience.

“Young professionals shortchange themselves by thinking only paid-for solutions matter to employers,” Skalka says. “People at the genesis of their careers don’t have a wealth of professional experience to pull from, but they do have relevant experience to share.”

Aaron Case, career counselor and CPRW at Resume Genius, agrees and encourages early professionals to share this skill. “If you don’t have any relevant work experience yet, you can still highlight your problem-solving skills in your cover letter,” he says. “Just showcase examples of problems you solved while completing your degree, working at internships, or volunteering. You can even pull examples from completely unrelated part-time jobs, as long as you make it clear how your problem-solving ability transfers to your new line of work.”

Learn How to Identify Problems

Problem-solving doesn’t just require finding solutions to problems that are already there. It’s also about being proactive when something isn’t working as you hoped it would. Practice questioning and getting curious about processes and activities in your everyday life. What could you improve? What would you do if you had more resources for this process? If you had fewer? Challenge yourself to challenge the world around you.

Think Digitally

“Employers in the modern workplace value digital problem-solving skills, like being able to find a technology solution to a traditional issue,” Case says. “For example, when I first started working as a marketing writer, my department didn’t have the budget to hire a professional voice actor for marketing video voiceovers. But I found a perfect solution to the problem with an AI voiceover service that cost a fraction of the price of an actor.”

Being comfortable with new technology — even ones you haven’t used before — is a valuable skill in an increasingly hybrid and remote world. Don’t be afraid to research new and innovative technologies to help automate processes or find a more efficient technological solution.

Collaborate

Problem-solving isn’t done in a silo, and it shouldn’t be. Use your collaboration skills to gather multiple perspectives, help eliminate bias, and listen to alternative solutions. Ask others where they think the problem is coming from and what solutions would help them with your workflow. From there, try to compromise on a solution that can benefit everyone.

If we’ve learned anything from the past few years, it’s that the world of work is constantly changing — which means it’s crucial to know how to adapt . Be comfortable narrowing down a solution, then changing your direction when a colleague provides a new piece of information. Challenge yourself to get out of your comfort zone, whether with your personal routine or trying a new system at work.

Put Yourself in the Middle of Tough Moments

Just like adapting requires you to challenge your routine and tradition, good problem-solving requires you to put yourself in challenging situations — especially ones where you don’t have relevant experience or expertise to find a solution. Because you won’t know how to tackle the problem, you’ll learn new problem-solving skills and how to navigate new challenges. Ask your manager or a peer if you can help them work on a complicated problem, and be proactive about asking them questions along the way.

Career Aptitude Test

What careers are right for you based on your skills? Take this quiz to find out. It’s completely free — you’ll just need to sign up to get your results!

Step 1 of 3

Companies always need people to help them find solutions — especially proactive employees who have practical analytical skills and can collaborate to decide the best way to move forward. Whether or not you have experience solving problems in a professional workplace, illustrate your problem-solving skills by describing your research, analysis, and decision-making process — and make it clear that you’re the solution to the employer’s current problems. 

Image Credit: Christina Morillo / Pexels 

Zoe Kaplan

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  • Critical Thinking

Decision-making and Problem-solving

Appreciate the complexities involved in decision-making & problem solving.

Develop evidence to support views

Analyze situations carefully

Discuss subjects in an organized way

Predict the consequences of actions

Weigh alternatives

Generate and organize ideas

Form and apply concepts

Design systematic plans of action

A 5-Step Problem-Solving Strategy

Specify the problem – a first step to solving a problem is to identify it as specifically as possible.  It involves evaluating the present state and determining how it differs from the goal state.

Analyze the problem – analyzing the problem involves learning as much as you can about it.  It may be necessary to look beyond the obvious, surface situation, to stretch your imagination and reach for more creative options.

seek other perspectives

be flexible in your analysis

consider various strands of impact

brainstorm about all possibilities and implications

research problems for which you lack complete information. Get help.

Formulate possible solutions – identify a wide range of possible solutions.

try to think of all possible solutions

be creative

consider similar problems and how you have solved them

Evaluate possible solutions – weigh the advantages and disadvantages of each solution.  Think through each solution and consider how, when, and where you could accomplish each.  Consider both immediate and long-term results.  Mapping your solutions can be helpful at this stage.

Choose a solution – consider 3 factors:

compatibility with your priorities

amount of risk

practicality

Keys to Problem Solving

Think aloud – problem solving is a cognitive, mental process.  Thinking aloud or talking yourself through the steps of problem solving is useful.  Hearing yourself think can facilitate the process.

Allow time for ideas to "gel" or consolidate.  If time permits, give yourself time for solutions to develop.  Distance from a problem can allow you to clear your mind and get a new perspective.

Talk about the problem – describing the problem to someone else and talking about it can often make a problem become more clear and defined so that a new solution will surface.

Decision Making Strategies

Decision making is a process of identifying and evaluating choices.  We make numerous decisions every day and our decisions may range from routine, every-day types of decisions to those decisions which will have far reaching impacts.  The types of decisions we make are routine, impulsive, and reasoned.  Deciding what to eat for breakfast is a routine decision; deciding to do or buy something at the last minute is considered an impulsive decision; and choosing your college major is, hopefully, a reasoned decision.  College coursework often requires you to make the latter, or reasoned decisions.

Decision making has much in common with problem solving.  In problem solving you identify and evaluate solution paths; in decision making you make a similar discovery and evaluation of alternatives.  The crux of decision making, then, is the careful identification and evaluation of alternatives.  As you weigh alternatives, use the following suggestions:

Consider the outcome each is likely to produce, in both the short term and the long term.

Compare alternatives based on how easily you can accomplish each.

Evaluate possible negative side effects each may produce.

Consider the risk involved in each.

Be creative, original; don't eliminate alternatives because you have not heard or used them before.

An important part of decision making is to predict both short-term and long-term outcomes for each alternative.  You may find that while an alternative seems most desirable at the present, it may pose problems or complications over a longer time period.

  • Uses of Critical Thinking
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why is problem solving important in college

MSU Extension

Problem-solving skills are an important factor in academic success.

Elizabeth Gutierrez, Michigan State University Extension - May 11, 2012

Updated from an original article written by [email protected]..

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Parents and caregivers can ensure their children's success by teaching and modeling effective problem-solving at home.

Children learn how to problem-solve by seeing and listening to how adults resolve conflict. Photo credit: Pixabay.

Helping your child learn how to problem solve is a critical skill for school readiness. Parents and caregivers are a child’s first and most important teacher; therefore, modeling good problem solving skills is very important. Children learn by watching parents and caregivers handle different situations and solve problems. If a parent handles problems by yelling, throwing things, hitting, grabbing or using other unacceptable strategies, a child will learn to do the same thing.

Often, adults will prevent their children from seeing all conflicts or disagreements. Remember, it is important for children to see adults negotiate differences, compromise and resolve conflicts. Learning to negotiate differences in a constructive way and allowing children to see how this is done is very effective and important. If parent and caregivers handle these situations privately, there is no example for the child/children to learn from.

Children can learn how to be assertive verbally as a result of seeing and listening to how adults resolve conflict. Another simple way a child can learn how to be assertive verbally is by role-playing with puppets and through pretend play with an adult. When using these techniques, it is important to help your child think of constructive ways to respond to different situations. By using puppets and role-play, your child can also learn about how others may feel in specific situations. When using these techniques, it is important not to criticize or label the child for past misbehavior.

There are some basic steps to problem solving from Incredible Years :

  • Identify the problem.
  • List the possible solutions or courses of action.
  • Weigh the possible solutions.
  • Choose a solution to try.
  • Put the solution into practice.
  • Evaluate the solution.

Using effective problem solving techniques will help children avoid conflict with others in a school setting and in their everyday lives. It will also strengthen children’s beginning empathy skills and help them learn more positive attributions about another person’s intentions. Effective problem solving skills is essential for academic and social success.

For more articles on child development, academic success, parenting and life skill development, please visit the Michigan State University Extension website.

This article was published by Michigan State University Extension . For more information, visit https://extension.msu.edu . To have a digest of information delivered straight to your email inbox, visit https://extension.msu.edu/newsletters . To contact an expert in your area, visit https://extension.msu.edu/experts , or call 888-MSUE4MI (888-678-3464).

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What is problem solving and why is it important

why is problem solving important in college

By Wayne Stottler , Kepner-Tregoe

  • Problem Solving & Decision Making Over time, developing and refining problem solving skills provides the ability to solve increasingly complex problems Learn More

For over 60 years, Kepner-Tregoe has been helping companies across industries and geographies to develop and mature their problem-solving capabilities through KT’s industry leading approach to training and the implementation of best practice processes. Considering that problem solving is a part of almost every person’s daily life (both at home and in the workplace), it is surprising how often we are asked to explain what problem solving is and why it is important.

Problem solving is at the core of human evolution. It is the methods we use to understand what is happening in our environment, identify things we want to change and then figure out the things that need to be done to create the desired outcome. Problem solving is the source of all new inventions, social and cultural evolution, and the basis for market based economies. It is the basis for continuous improvement, communication and learning.

If this problem-solving thing is so important to daily life, what is it?

Problem-solving is the process of observing what is going on in your environment; identifying things that could be changed or improved; diagnosing why the current state is the way it is and the factors and forces that influence it; developing approaches and alternatives to influence change; making decisions about which alternative to select; taking action to implement the changes; and observing impact of those actions in the environment.

Each step in the problem-solving process employs skills and methods that contribute to the overall effectiveness of influencing change and determine the level of problem complexity that can be addressed. Humans learn how to solve simple problems from a very early age (learning to eat, make coordinated movements and communicate) – and as a person goes through life problem-solving skills are refined, matured and become more sophisticated (enabling them to solve more difficult problems).

Problem-solving is important both to individuals and organizations because it enables us to exert control over our environment.

Fixing things that are broken

Some things wear out and break over time, others are flawed from day-1. Personal and business environments are full of things, activities, interactions and processes that are broken or not operating in the way they are desired to work. Problem-solving gives us a mechanism for identifying these things, figuring out why they are broken and determining a course of action to fix them.

Addressing risk

Humans have learned to identify trends and developed an awareness of cause-and-effect relationships in their environment. These skills not only enable us to fix things when they break but also anticipate what may happen in the future (based on past-experience and current events). Problem-solving can be applied to the anticipated future events and used to enable action in the present to influence the likelihood of the event occurring and/or alter the impact if the event does occur.

Improving performance

Individuals and organizations do not exist in isolation in the environment. There is a complex and ever-changing web of relationships that exist and as a result, the actions of one person will often have either a direct impact on others or an indirect impact by changing the environment dynamics. These interdependencies enable humans to work together to solve more complex problems but they also create a force that requires everyone to continuously improve performance to adapt to improvements by others. Problem-solving helps us understand relationships and implement the changes and improvements needed to compete and survive in a continually changing environment.

Seizing opportunity

Problem solving isn’t just about responding to (and fixing) the environment that exists today. It is also about innovating, creating new things and changing the environment to be more desirable. Problem-solving enables us to identify and exploit opportunities in the environment and exert (some level of) control over the future.

Problem solving skills and the problem-solving process are a critical part of daily life both as individuals and organizations. Developing and refining these skills through training, practice and learning can provide the ability to solve problems more effectively and over time address problems with a greater degree of complexity and difficulty. View KT’s Problem Solving workshop known to be the gold standard for over 60 years.

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Home > Blog > Tips for Online Students > Why Is Critical Thinking Important and How to Improve It

Tips for Online Students , Tips for Students

Why Is Critical Thinking Important and How to Improve It

why is problem solving important in college

Updated: July 8, 2024

Published: April 2, 2020

Why-Is-Critical-Thinking-Important-a-Survival-Guide

Why is critical thinking important? The decisions that you make affect your quality of life. And if you want to ensure that you live your best, most successful and happy life, you’re going to want to make conscious choices. That can be done with a simple thing known as critical thinking. Here’s how to improve your critical thinking skills and make decisions that you won’t regret.

What Is Critical Thinking?

Critical thinking is the process of analyzing facts to form a judgment. Essentially, it involves thinking about thinking. Historically, it dates back to the teachings of Socrates , as documented by Plato.

Today, it is seen as a complex concept understood best by philosophers and psychologists. Modern definitions include “reasonable, reflective thinking focused on deciding what to believe or do” and “deciding what’s true and what you should do.”

The Importance Of Critical Thinking

Why is critical thinking important? Good question! Here are a few undeniable reasons why it’s crucial to have these skills.

1. Critical Thinking Is Universal

Critical thinking is a domain-general thinking skill. What does this mean? It means that no matter what path or profession you pursue, these skills will always be relevant and will always be beneficial to your success. They are not specific to any field.

2. Crucial For The Economy

Our future depends on technology, information, and innovation. Critical thinking is needed for our fast-growing economies, to solve problems as quickly and as effectively as possible.

3. Improves Language & Presentation Skills

In order to best express ourselves, we need to know how to think clearly and systematically — meaning practice critical thinking! Critical thinking also means knowing how to break down texts, and in turn, improve our ability to comprehend.

4. Promotes Creativity

By practicing critical thinking, we are allowing ourselves not only to solve problems but also to come up with new and creative ideas to do so. Critical thinking allows us to analyze these ideas and adjust them accordingly.

5. Important For Self-Reflection

Without critical thinking, how can we really live a meaningful life? We need this skill to self-reflect and justify our ways of life and opinions. Critical thinking provides us with the tools to evaluate ourselves in the way that we need to.

Photo by Marcelo Chagas from Pexels

6. the basis of science & democracy.

In order to have a democracy and to prove scientific facts, we need critical thinking in the world. Theories must be backed up with knowledge. In order for a society to effectively function, its citizens need to establish opinions about what’s right and wrong (by using critical thinking!).

Benefits Of Critical Thinking

We know that critical thinking is good for society as a whole, but what are some benefits of critical thinking on an individual level? Why is critical thinking important for us?

1. Key For Career Success

Critical thinking is crucial for many career paths. Not just for scientists, but lawyers , doctors, reporters, engineers , accountants, and analysts (among many others) all have to use critical thinking in their positions. In fact, according to the World Economic Forum, critical thinking is one of the most desirable skills to have in the workforce, as it helps analyze information, think outside the box, solve problems with innovative solutions, and plan systematically.

2. Better Decision Making

There’s no doubt about it — critical thinkers make the best choices. Critical thinking helps us deal with everyday problems as they come our way, and very often this thought process is even done subconsciously. It helps us think independently and trust our gut feeling.

3. Can Make You Happier!

While this often goes unnoticed, being in touch with yourself and having a deep understanding of why you think the way you think can really make you happier. Critical thinking can help you better understand yourself, and in turn, help you avoid any kind of negative or limiting beliefs, and focus more on your strengths. Being able to share your thoughts can increase your quality of life.

4. Form Well-Informed Opinions

There is no shortage of information coming at us from all angles. And that’s exactly why we need to use our critical thinking skills and decide for ourselves what to believe. Critical thinking allows us to ensure that our opinions are based on the facts, and help us sort through all that extra noise.

5. Better Citizens

One of the most inspiring critical thinking quotes is by former US president Thomas Jefferson: “An educated citizenry is a vital requisite for our survival as a free people.” What Jefferson is stressing to us here is that critical thinkers make better citizens, as they are able to see the entire picture without getting sucked into biases and propaganda.

6. Improves Relationships

While you may be convinced that being a critical thinker is bound to cause you problems in relationships, this really couldn’t be less true! Being a critical thinker can allow you to better understand the perspective of others, and can help you become more open-minded towards different views.

7. Promotes Curiosity

Critical thinkers are constantly curious about all kinds of things in life, and tend to have a wide range of interests. Critical thinking means constantly asking questions and wanting to know more, about why, what, who, where, when, and everything else that can help them make sense of a situation or concept, never taking anything at face value.

8. Allows For Creativity

Critical thinkers are also highly creative thinkers, and see themselves as limitless when it comes to possibilities. They are constantly looking to take things further, which is crucial in the workforce.

9. Enhances Problem Solving Skills

Those with critical thinking skills tend to solve problems as part of their natural instinct. Critical thinkers are patient and committed to solving the problem, similar to Albert Einstein, one of the best critical thinking examples, who said “It’s not that I’m so smart; it’s just that I stay with problems longer.” Critical thinkers’ enhanced problem-solving skills makes them better at their jobs and better at solving the world’s biggest problems. Like Einstein, they have the potential to literally change the world.

10. An Activity For The Mind

Just like our muscles, in order for them to be strong, our mind also needs to be exercised and challenged. It’s safe to say that critical thinking is almost like an activity for the mind — and it needs to be practiced. Critical thinking encourages the development of many crucial skills such as logical thinking, decision making, and open-mindness.

11. Creates Independence

When we think critically, we think on our own as we trust ourselves more. Critical thinking is key to creating independence, and encouraging students to make their own decisions and form their own opinions.

12. Crucial Life Skill

Critical thinking is crucial not just for learning, but for life overall! Education isn’t just a way to prepare ourselves for life, but it’s pretty much life itself. Learning is a lifelong process that we go through each and every day.

How To Improve Your Critical Thinking

Now that you know the benefits of thinking critically, how do you actually do it?

  • Define Your Question: When it comes to critical thinking, it’s important to always keep your goal in mind. Know what you’re trying to achieve, and then figure out how to best get there.
  • Gather Reliable Information: Make sure that you’re using sources you can trust — biases aside. That’s how a real critical thinker operates!
  • Ask The Right Questions: We all know the importance of questions, but be sure that you’re asking the right questions that are going to get you to your answer.
  • Look Short & Long Term: When coming up with solutions, think about both the short- and long-term consequences. Both of them are significant in the equation.
  • Explore All Sides: There is never just one simple answer, and nothing is black or white. Explore all options and think outside of the box before you come to any conclusions.

How Is Critical Thinking Developed At School?

Critical thinking is developed in nearly everything we do, but much of this essential skill is encouraged and practiced in school. Fostering a culture of inquiry is crucial, encouraging students to ask questions, analyze information, and evaluate evidence.

Teaching strategies like Socratic questioning, problem-based learning, and collaborative discussions help students think for themselves. When teachers ask questions, students can respond critically and reflect on their learning. Group discussions also expand their thinking, making them independent thinkers and effective problem solvers.

How Does Critical Thinking Apply To Your Career?

Critical thinking is a valuable asset in any career. Employers value employees who can think critically, ask insightful questions, and offer creative solutions. Demonstrating critical thinking skills can set you apart in the workplace, showing your ability to tackle complex problems and make informed decisions.

In many careers, from law and medicine to business and engineering, critical thinking is essential. Lawyers analyze cases, doctors diagnose patients, business analysts evaluate market trends, and engineers solve technical issues—all requiring strong critical thinking skills.

Critical thinking also enhances your ability to communicate effectively, making you a better team member and leader. By analyzing and evaluating information, you can present clear, logical arguments and make persuasive presentations.

Incorporating critical thinking into your career helps you stay adaptable and innovative. It encourages continuous learning and improvement, which are crucial for professional growth and success in a rapidly changing job market.

Photo by Oladimeji Ajegbile from Pexels

Critical thinking is a vital skill with far-reaching benefits for personal and professional success. It involves systematic skills such as analysis, evaluation, inference, interpretation, and explanation to assess information and arguments.

By gathering relevant data, considering alternative perspectives, and using logical reasoning, critical thinking enables informed decision-making. Reflecting on and refining these processes further enhances their effectiveness.

The future of critical thinking holds significant importance as it remains essential for adapting to evolving challenges and making sound decisions in various aspects of life.

What are the benefits of developing critical thinking skills?

Critical thinking enhances decision-making, problem-solving, and the ability to evaluate information critically. It helps in making informed decisions, understanding others’ perspectives, and improving overall cognitive abilities.

How does critical thinking contribute to problem-solving abilities?

Critical thinking enables you to analyze problems thoroughly, consider multiple solutions, and choose the most effective approach. It fosters creativity and innovative thinking in finding solutions.

What role does critical thinking play in academic success?

Critical thinking is crucial in academics as it allows you to analyze texts, evaluate evidence, construct logical arguments, and understand complex concepts, leading to better academic performance.

How does critical thinking promote effective communication skills?

Critical thinking helps you articulate thoughts clearly, listen actively, and engage in meaningful discussions. It improves your ability to argue logically and understand different viewpoints.

How can critical thinking skills be applied in everyday situations?

You can use critical thinking to make better personal and professional decisions, solve everyday problems efficiently, and understand the world around you more deeply.

What role does skepticism play in critical thinking?

Skepticism encourages questioning assumptions, evaluating evidence, and distinguishing between facts and opinions. It helps in developing a more rigorous and open-minded approach to thinking.

What strategies can enhance critical thinking?

Strategies include asking probing questions, engaging in reflective thinking, practicing problem-solving, seeking diverse perspectives, and analyzing information critically and logically.

In this article

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Future Problem Solving

Why is problem solving important?

Future Problem Solving teaches students HOW to think, not WHAT to think, using a problem solving process. Just why is problem solving important? We answer that question.

Retired affiliate directors Brenda Darnell (Kentucky) and Cyd Rogers (Texas) collaborated together to share some tips on the important role parents play in their Future Problem Solving students’ experience.

Students increase their understanding about a topic or situation

In Global Issues, students analyze and work through important futuristic topics. In Community Projects, students gain understanding about a community issue they identify, then implement real solutions as a result of that understanding. Although Creative Writing  and Storytelling produce a creative and imaginative product, they begin by developing a basis of information about the topic their stories are based on.

Problem solving promotes critical and creative thinking

The process students use in Future Problem Solving alternates between creative/divergent thinking to generate ideas and critical/convergent thinking to focus and analyze those ideas and to make decisions about them. Creative thinking is important because it broadens our perspective by pushing us out of a linear way of thinking. It instills curiosity and encourages questions, opening us up to the concept of many new ideas. It allows us to think without judgment, showing us that there are many perspectives to any issue, and many innovative solutions to any problem.

Critical thinking helps us think clearly and systematically, teaching us how to break down information and improve our ability to comprehend. It helps identify bias and promote open-mindedness. Knowing how to sort through all the “extra noise” helps us reflect, develop, and justify our decisions. Critical thinking promotes the development of many crucial life and career skills, such as logical thinking, decision-making, and open-mindedness.

Problem solving is empowering

Continually learning and expanding one’s knowledge helps students tackle personal challenges in their lives. Futuristic topics allow students to address world problems that will exist in the future. Self-confidence is boosted as students learn that they can make a difference. Problem solving in our program helps students develop persistence, embrace change, and overcome obstacles – all of which are empowering life skills.

Problem solving is a collaborative approach

Working cooperatively with others helps students realize that a variety of knowledge, perspectives, and experiences can enhance the outcome. Empathy is developed, and relationships are strengthened as students learn to respect other perspectives, opinions and differences. Problem solving improves decision-making, teaches compromise, and reduces conflict as students work together rather than against each other. Students learn to share ideas appropriately and with respect. They become more invested in finding a solution, which can encourage them to take ownership of the problem and follow through on any actions needed to implement the solution.

Problem solving is an essential skill for the workplace

Future Problem Solving addresses the top skills desired in the workplace identified by the World Economic Forum. FPS alumni tell us time and time again that their participation has helped them in their careers.

  • During my entire K-12 tenure, no other experience was more influential or beneficial to my ability to think broadly and creatively than FPS. – Evan, Restoration Biologist
  • In FPS I learned to see undesirable and/or unforeseen circumstances as solvable challenges rather than insurmountable problems. – Danielle, Master Social Worker
  • I learned about conflict and compromise and negotiating the dynamics of a group of very strong-willed, often stubborn teammates under intense pressure – skills I’ve drawn on in my life ever since. – Reuben, History/Social Science Content Support Lead, MA Dept. of Elementary & Secondary Education
  • FPS taught me a problem solving process that I still use today. Whether the problem is change or distrust in an election, the steps to address it are largely the same. – David, Attorney, Wisconsin Ethics Commission

A specific model

A specific model provides a foundation for effective problem solving, as it helps one strategize, prioritize, and make decisions. Future Problem Solving uses the Creative Problem Process (CPS) created by Alex Osborne in the 1940s. He and his colleague, Sidney Parnes, worked to further develop the process in the 50s and 60s. CPS is the basis for many creative problem solving methods used in the business world today.

Terminology in the many problem solving models that exist may vary, but the process and thinking skills are the same. All models incorporate three basic elements: (1) understanding the challenge/ issue/ situation; (2) generating ideas; and (3) preparing for action.

Understanding the challenge/issue/situationStep 1: Identify challenges
Step 2: Select an underlying problem
Generating ideasStep 3: Produce solution ideas
Preparing for actionStep 4: Generate and select criteria
Step 5: Evaluate solutions
Step 6: Develop an action plan

In summary, perhaps Bill Gates in The Road Ahead, says it best: “More than ever, an education that emphasizes general problem-solving skills will be important. In a changing world, education is the best preparation for being able to adapt.”

Additional resources

  • What Is Creative Thinking and Why Is It Important? (LifeHack)
  • Why is Creativity Important and What Does it Contribute? (National Youth Council of Ireland)
  • Why Is Critical Thinking Important? A Survival Guide (University of the People)
  • What Are Critical Thinking Skills and Why Are They Important? (Coursera)
  • 10 Ways Collaboration Can Benefit Problem Solving (Medium)

Related Articles

  • Quick Start Guide: Learning the 6-step problem solving approach
  • The Way We Go – Korean FPS
  • 10 strategies for coping with perfectionism
  • How do the UN SDGs for Quality Education and Future Problem Solving align?
  • How do NYLC Service-Learning Standards and Future Problem Solving align?
  • How do STEM and Future Problem Solving align?

April Michele

April Michele Bio

From solving complex algebra problems to investigating scientific theories, to making inferences about written texts, problem-solving is central to every subject explored in school. Even beyond the classroom, problem-solving is ranked among the most important skills for students to demonstrate on their resumes, with 82.9% of employers considering it a highly valued attribute. On an even broader scale, students who learn how to apply their problem-solving skills to the issues they notice in their communities – or even globally –  have the tools they need to change the future and leave a lasting impact on the world around them.

Problem-solving can be taught in any content area and can even combine cross-curricular concepts to connect learning from all subjects. On top of building transferrable skills for higher education and beyond, read on to learn more about five amazing benefits students will gain from the inclusion of problem-based learning in their education:

  • Problem-solving is inherently student-centered.

Student-centered learning refers to methods of teaching that recognize and cater to students’ individual needs. Students learn at varying paces, have their own unique strengths, and even further, have their own interests and motivations – and a student-centered approach recognizes this diversity within classrooms by giving students some degree of control over their learning and making them active participants in the learning process.

Incorporating problem-solving into your curriculum is a great way to make learning more student-centered, as it requires students to engage with topics by asking questions and thinking critically about explanations and solutions, rather than expecting them to absorb information in a lecture format or through wrote memorization.

  • Increases confidence and achievement across all school subjects.

As with any skill, the more students practice problem-solving, the more comfortable they become with the type of critical and analytical thinking that will carry over into other areas of their academic careers. By learning how to approach concepts they are unfamiliar with or questions they do not know the answers to, students develop a greater sense of self-confidence in their ability to apply problem-solving techniques to other subject areas, and even outside of school in their day-to-day lives.

The goal in teaching problem-solving is for it to become second nature, and for students to routinely express their curiosity, explore innovative solutions, and analyze the world around them to draw their own conclusions.

  • Encourages collaboration and teamwork.

Since problem-solving often involves working cooperatively in teams, students build a number of important interpersonal skills alongside problem-solving skills. Effective teamwork requires clear communication, a sense of personal responsibility, empathy and understanding for teammates, and goal setting and organization – all of which are important throughout higher education and in the workplace as well.

  • Increases metacognitive skills.

Metacognition is often described as “thinking about thinking” because it refers to a person’s ability to analyze and understand their own thought processes. When making decisions, metacognition allows problem-solvers to consider the outcomes of multiple plans of action and determine which one will yield the best results.

Higher metacognitive skills have also widely been linked to improved learning outcomes and improved studying strategies. Metacognitive students are able to reflect on their learning experiences to understand themselves and the world around them better.

  • Helps with long-term knowledge retention.

Students who learn problem-solving skills may see an improved ability to retain and recall information. Specifically, being asked to explain how they reached their conclusions at the time of learning, by sharing their ideas and facts they have researched, helps reinforce their understanding of the subject matter.

Problem-solving scenarios in which students participate in small-group discussions can be especially beneficial, as this discussion gives students the opportunity to both ask and answer questions about the new concepts they’re exploring.

At all grade levels, students can see tremendous gains in their academic performance and emotional intelligence when problem-solving is thoughtfully planned into their learning.

Interested in helping your students build problem-solving skills, but aren’t sure where to start? Future Problem Solving Problem International (FPSPI) is an amazing academic competition for students of all ages, all around the world, that includes helpful resources for educators to implement in their own classrooms!

Learn more about this year’s competition season from this recorded webinar:    https://youtu.be/AbeKQ8_Sm8U and/or email [email protected] to get started!

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Young drama students practice a play in a theatre.

What’s the point of drama class? It teaches the workplace skills employers want, for a start

why is problem solving important in college

Senior lecturer in drama education, Deakin University

why is problem solving important in college

Associate Professor in Education, Deakin University

Disclosure statement

Jo Raphael is a voluntary President of Drama Australia, the national professional association for drama education. Drama Australia is not for profit. She is a life member and former President of Drama Victoria, the peak state professional association for drama educators. She is also Artistic Director of Fusion Theatre, a community-based inclusive theatre company based in Dandenong.

Joanne O'Mara receives funding the Australian Research Council and the Social Sciences and Humanities Research Council of Canada. She is voluntary President of the Victorian Association for the Teaching of English (VATE), a not-for-profit teachers’ association.

Deakin University provides funding as a member of The Conversation AU.

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Parents sometimes ask: what’s the point of drama class? Many want their children to choose elective subjects, especially in Year 12, that parents think will help them get into university and establish a career.

This is despite the fact work possibilities are wide open for the average 17 year-old, who is likely to have a range of jobs and careers over their lifetime.

So why study drama? As scholars who have researched drama and learning for 30 years, it’s clear studying drama can enhance your teenager’s present and contribute to their future. Drama teaches skills for life, learning and employability .

Teamwork, project management, public speaking and more

Many employers want staff who can work well in a team, manage a complicated project from inception to final delivery and speak well in public or to clients.

They want employees who can problem-solve creatively and effectively, can think flexibly, adapt to changing circumstances and see others’ point of view.

Now consider the skills kids learn in drama class. These include:

Teamwork: There is nothing like collaborating with your classmates as an ensemble to devise a script or pull off a show. There is excitement and a heightened sense of purpose in having to work together to present a performance for an audience. Relationships of trust and cooperation are formed through teamwork in drama class. These are valuable skills kids can use throughout their lives.

Public speaking: Drama develops communication and presentation skills that boost your confidence to speak in public . You learn how to use space, gesture, posture and to vary your pace, tone and volume to successfully communicate with and convince your audience. This is a skill set your child will use at university, in job interviews and at work.

A young actor delivers his lines in a theatre.

Speedy problem-solving: In drama class, you learn to improvise . The skill of quick and creative thinking on your feet is valuable to many employers.

Creative and critical thinking: Drama is critical thinking in action, a way to look at issues from multiple points of view and understand nuance. Untangling this complexity in drama class is equipping students with the ability to cope with complexity in other parts of their life – now and in the future. It allows kids to exercise creativity , imagine alternate futures, and experiment and test radical ideas in a safe space. Creativity and imagination are essential skills for jobs of the future.

Make a compelling argument: When students have something important to say, a drama performance can be a powerful way to practice using their voice, express concerns and call others to action. Going to see live theatre with peers, studying plays and analysing theatre means engaging with and discussing big, complex and global ideas. Knowing how to formulate your point and articulate it in a compelling way is a valuable workplace skill.

Artistic and design skills: Students learn artistic, performance and theatre design skills when studying drama, which can lead to employment in a wide range of creative industries jobs.

Examining the evidence

There is a great deal of evidence on the impact of drama education on young people’s lives and employability skills .

Research shows drama develops empathy , social skills, well-being and confidence .

Studies involving drama students also report young people derive a sense of fellowship and fun from studying drama. They also report theatre helped them develop a sense of self and important life competencies.

Research has also shown drama can be an effective part of teacher education .

Drama students practise a play on stage while wearing bright costumes.

Consider the value drama adds to your child’s life now

Of course, school isn’t really about turning your child into an obedient and helpful worker bee. It’s their life now . Just as having a positive workplace can make a world of difference to your quality of life, having an enjoyable school experience is crucial to a teen’s mental health.

So if your child enjoys drama, ask them why. You might be surprised by the depth of the answer you receive.

Drama creates a strong sense of belonging and can reduce loneliness, as demonstrated in this recent ABC story:

Drama class can help your child feel connected to others in school and to their community. It can help them develop empathy, relate to others in the real world (outside of social media) and encourage self-reflection.

It can allow them to engage with, and learn about, the big things in life: love, betrayal, friendship, ambition, power, envy, duty and more.

In the senior school years, when exam pressure and competitiveness can be overwhelming, a drama class and the community it provides can be a welcome relief.

And lastly: let’s not underestimate the sheer joy that comes of being creative, of expressing yourself, and the thrill of presenting to an audience.

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COMMENTS

  1. 7 Important Problem Solving Skills

    Critical thinking, research, creativity, analytical skills, communication skills, decision-making skills, and adaptability are the 7 most important problem-solving skills you need to succeed personally and professionally. You'll likely hear the term 'problem-solving skills' tossed around when it comes to acing your college applications or ...

  2. Essential Problem Solving Skills For College Life

    Flickr.com. Another great problem solving skill is using process of elimination to eliminate possible solutions to a problem that might not make sense. Like on an exam where choices might be unfitting for the question, there are answers, or solutions to problems that might not be applicable to the given situation.

  3. Why Every Educator Needs to Teach Problem-Solving Skills

    Additionally, problem-solving skills are used in virtually all fields, disciplines, and career paths, which makes them important for everyone. Building strong problem-solving skills will help students enhance their academic and career performance and become more competitive as they begin to seek full-time employment after graduation or pursue ...

  4. 7.5 Problem-Solving

    When we're solving a problem, whether at work, school, or home, we are being asked to perform multiple, often complex, tasks. The most effective problem-solving approach includes some variation of the following steps: Determine the issue(s) Recognize other perspectives; Think of multiple possible results; Research and evaluate the possibilities

  5. Developing Your Problem-Solving Skills

    Problem-solving skills will help you tackle challenges at any workplace, make informed decisions, and help the organizations you work with to succeed. Personal Growth. These skills equip you to overcome everyday life obstacles, like managing personal finances, resolving conflicts in relationships, and more. Innovation and Entrepreneurship.

  6. Critical Thinking & Problem-Solving

    Thinking critically will help you develop more balanced arguments, express yourself clearly, read more critically, and glean important information efficiently. With critical thinking, you become a clearer thinker and problem solver. The following video, from Lawrence Bland, presents the major concepts and benefits of critical thinking.

  7. Teaching Problem Solving

    Make students articulate their problem solving process . In a one-on-one tutoring session, ask the student to work his/her problem out loud. This slows down the thinking process, making it more accurate and allowing you to access understanding. When working with larger groups you can ask students to provide a written "two-column solution.".

  8. Problem Solving in STEM

    Problem Solving in STEM. Solving problems is a key component of many science, math, and engineering classes. If a goal of a class is for students to emerge with the ability to solve new kinds of problems or to use new problem-solving techniques, then students need numerous opportunities to develop the skills necessary to approach and answer ...

  9. 4.6 Problem-Solving

    The most effective problem-solving approach includes some variation of the following steps: Determine the issue (s) Recognize other perspectives. Think of multiple possible results. Research and evaluate the possibilities. Select the best result (s) Communicate your findings. Establish logical action items based on your analysis.

  10. The Importance Of Problem Solving Skills and How To Develop Them

    A starting point would be to understand the four main stages of solving a problem. The first stage is to accurately define the issue you are facing. Use logic rather than emotion to analyse each aspect to form a detailed image of what is wrong. Do not define the problem in terms of general statements. Be as specific as possible.

  11. Problem Solving

    Problem solving can be fun and intriguing! This tutorial will help you learn how to approach problem solving so you can maximize your college experience. Goals and Objectives. The main goal of this tutorial is to introduce learners to the most important concept in any problem solving situation - identification of the true problem. Upon ...

  12. Critical Thinking and Problem-Solving

    Critical thinking involves asking questions, defining a problem, examining evidence, analyzing assumptions and biases, avoiding emotional reasoning, avoiding oversimplification, considering other interpretations, and tolerating ambiguity. Dealing with ambiguity is also seen by Strohm & Baukus (1995) as an essential part of critical thinking ...

  13. Don't Just Tell Students to Solve Problems. Teach Them How

    The UC San Diego problem-solving curriculum, Mjahed noted, is an opportunity for students to build the skills and the confidence to learn from their failures and to work outside their comfort zone. "And from there, they see pathways to real careers," he said. Jennifer Ogo, a teacher from Kearny High School, taught the problem-solving course ...

  14. Teaching problem solving: Let students get 'stuck' and 'unstuck'

    For example, I give students a math problem that will make many of them feel "stuck". I will say, "Your job is to get yourselves stuck—or to allow yourselves to get stuck on this problem ...

  15. What Are Problem-Solving Skills? Definition and Examples

    Problem-solving skills are the ability to identify problems, brainstorm and analyze answers, and implement the best solutions. An employee with good problem-solving skills is both a self-starter and a collaborative teammate; they are proactive in understanding the root of a problem and work with others to consider a wide range of solutions ...

  16. Decision-making and Problem-solving

    A 5-Step Problem-Solving Strategy. Specify the problem - a first step to solving a problem is to identify it as specifically as possible. It involves evaluating the present state and determining how it differs from the goal state. Analyze the problem - analyzing the problem involves learning as much as you can about it.

  17. PDF Teaching Problem Solving to College Students

    This article describes steps of teaching problem solving to college students and provides examples in the context of a university course. The steps involve (1) identifying the types of ... and thereby help to produce graduates capable of solving important problems. For instance, when I teach a course on abnormal psychology, I set goals of ...

  18. Problem Solving: Definition, Skills, & Strategies

    Problem-solving is an important skill to develop because life will always throw you curveballs. Being able to respond to these problems with flexibility and calmness will generate much better results than if you respond to the problem with resistance or avoidance. Also, research has shown that increasing problem-solving skills through problem-solving therapy is beneficial for several physical ...

  19. Essential Tips for Developing Problem-Solving Skills in University

    The importance of problem-solving skills for students cannot be overlooked in your academic journey. They empower you to analyse complex issues, ... At Varsity College we understand that no two students are the same or learn the same. That's why we make sure a student's education is shaped around them; how they like to learn, what they are ...

  20. Problem-solving skills are an important factor in academic success

    Evaluate the solution. Using effective problem solving techniques will help children avoid conflict with others in a school setting and in their everyday lives. It will also strengthen children's beginning empathy skills and help them learn more positive attributions about another person's intentions. Effective problem solving skills is ...

  21. What is problem solving and why is it important

    Problem-solving enables us to identify and exploit opportunities in the environment and exert (some level of) control over the future. Problem solving skills and the problem-solving process are a critical part of daily life both as individuals and organizations. Developing and refining these skills through training, practice and learning can ...

  22. Why Is Critical Thinking Important and How to Improve It

    Critical thinkers' enhanced problem-solving skills makes them better at their jobs and better at solving the world's biggest problems. Like Einstein, they have the potential to literally change the world. 10. An Activity For The Mind. Just like our muscles, in order for them to be strong, our mind also needs to be exercised and challenged.

  23. Why is problem solving important?

    Problem solving promotes critical and creative thinking. The process students use in Future Problem Solving alternates between creative/divergent thinking to generate ideas and critical/convergent thinking to focus and analyze those ideas and to make decisions about them. Creative thinking is important because it broadens our perspective by ...

  24. Benefits of Problem-Solving in the K-12 Classroom

    Even beyond the classroom, problem-solving is ranked among the most important skills for students to demonstrate on their resumes, with 82.9% of employers considering it a highly valued attribute. On an even broader scale, students who learn how to apply their problem-solving skills to the issues they notice in their communities - or even ...

  25. What's the point of drama class? It teaches the workplace skills

    Speedy problem-solving: In drama class, ... When students have something important to say, a drama performance can be a powerful way to practice using their voice, express concerns and call others ...