in the marketing section of a business plan you are

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Blog Marketing What is a Marketing Plan & How to Create One [with Examples]

What is a Marketing Plan & How to Create One [with Examples]

Written by: Sara McGuire Oct 26, 2023

A marketing plan is a blueprint that outlines your strategies to attract and convert your ideal customers as a part of your customer acquisition strategy. It’s a comprehensive document that details your:

• Target audience:  Who you’re trying to reach
• Marketing goals:  What you want to achieve
• Strategies and tactics:  How you’ll reach your goals
• Budget:  Resources you’ll allocate
• Metrics:  How you’ll measure success

In this article, I’ll explain everything you need to know about creating a marketing plan . If you need a little extra help, there are professionally designed marketing plan templates that’ll make the process much easier. So, let’s ditch the confusion and get started!

Click to jump ahead:

What is a marketing plan?

How to write a marketing plan , 9 marketing plan examples to inspire your growth strategy.

• Marketing plan v.s. business plan
• Types of marketing plans

Marketing plan FAQs

A marketing plan is a report that outlines your marketing strategy for your products or services, which could be applicable for the coming year, quarter or month.  

Watch this quick, 13-minute video for more details on what a marketing plan is and how to make one yourself:

Typically, a marketing plan includes:

• An overview of your business’s marketing and advertising goals
• A description of your business’s current marketing position
• A timeline of when tasks within your strategy will be completed
• Key performance indicators (KPIs) you will be tracking
• A description of your business’s target market and customer needs
• A description of how you will measure marketing plan performance

For example, this marketing plan template provides a high-level overview of the business and competitors before diving deep into specific goals, KPIs and tactics:

Learning how to write a marketing plan forces you to think through the important steps that lead to an effective marketing strategy . And a well-defined plan will help you stay focused on your high-level marketing goals.

With Venngage’s extensive catalog of marketing plan templates, creating your marketing plan isn’t going to be hard or tedious. In fact, Venngage has plenty of helpful communications and design resources for marketers. If you’re ready to get started, sign up for  Venngage for Marketers   now. It’s free to register and start designing.

Whether you’re a team trying to set smarter marketing goals, a consultant trying to set your client in the right direction, or a one-person team hustling it out, Venngage for Marketers helps you get things done.

As mentioned above, the scope of your marketing plan varies depending on its purpose or the type of organization it’s for.

For example, you could look for performance marketing agency to create a marketing plan that provides an overview of a company’s entire marketing strategy:

A typical outline of a marketing plan includes:

• Executive summary
• Goals and objectives
• User personas
• Competitor analysis/SWOT analysis
• Baseline metrics
• Marketing strategy
• Tracking guidelines

Below you will see in details how to write each section as well as some examples of how you can design each section in a marketing plan.

Let’s look at how to create a successful marketing plan (click to jump ahead):

• Write a simple executive summary
• Set metric-driven marketing goals
• Outline your user personas
• Research all of your competitors
• Set accurate key baselines & metrics
• Create an actionable marketing strategy
• Set tracking or reporting guidelines

1. Write a simple executive summary

Starting your marketing plan off on the right foot is important. You want to pull people into your amazing plan for marketing domination. Not bore them to tears.

One of the best ways to get people excited to read your marketing plan is with a well-written executive summary. An executive summary introduces readers to your company goals, marketing triumphs, future plans, and other important contextual facts.

Basically, you can use the Executive Summary as a primer for the rest of your marketing plan.

Include things like:

• Simple marketing goals
• High-level metrics
• Important company milestones
• Facts about your brand
• Employee anecdotes
• Future goals & plans

Try to keep your executive summary rather brief and to the point. You aren’t writing a novel, so try to keep it under three to four paragraphs.

Take a look at the executive summary in the marketing plan example below:

The executive summary is only two paragraphs long — short but effective.

The executive summary tells readers about the company’s growth, and how they are about to overtake one of their competitors. But there’s no mention of specific metrics or figures. That will be highlighted in the next section of the marketing plan.

An effective executive summary should have enough information to pique the reader’s interest, but not bog them down with specifics yet. That’s what the rest of your marketing plan is for!

The executive summary also sets the tone for your marketing plan. Think about what tone will fit your brand ? Friendly and humorous? Professional and reliable? Inspiring and visionary?

2. Set metric-driven marketing goals

After you perfect your executive summary, it’s time to outline your marketing goals.

(If you’ve never set data-driven goals like this before, it would be worth reading this growth strategy guide ).

This is one of the most important parts of the entire marketing plan, so be sure to take your time and be as clear as possible. Moreover, optimizing your marketing funnel is key. Employing effective funnel software can simplify operations and provide valuable customer insights. It facilitates lead tracking, conversion rate analysis, and efficient marketing optimization .

As a rule of thumb, be as specific as possible. The folks over at  VoyMedia  advise that you should set goals that impact website traffic, conversions, and customer success — and to use real numbers. Complement your goals with website optimization tools (e.g., A/B testing speed with Nostra – check Nostra AI review to learn more) to further improve conversions.

Avoid outlining vague goals like:

• Get more Twitter followers
• Write more articles
• Create more YouTube videos (like educational or Explainer videos )
• Increase retention rate
• Decrease bounce rate

Instead, identify  key performance metrics  (KPI) you want to impact and the percentage you want to increase them by.

Take a look at the goals page in the marketing plan example below:

They not only identify a specific metric in each of their goals, but they also set a timeline for when they will be increased.

The same vague goals listed earlier become much clearer when specific numbers and timelines are applied to them:

• Get 100 new Twitter followers per month
• Write 5 more articles per week
• Create 10 YouTube videos each year
• Increase retention rate by 15% by 2020
• Decrease bounce rate by 5% by Q1
• Create an online course  and get 1,000 new leads
• Focus more on local SEO strategies
• Conduct a monthly social media report to track progress

You can dive even deeper into your marketing goals if you want (generally, the more specific, the better). Here’s a marketing plan example that shows how to outline your growth goals:

3. Outline your user personas

Now, this may not seem like the most important part of your marketing plan, but I think it holds a ton of value.

Outlining your user personas is an important part of a marketing plan that should not be overlooked.

You should be asking not just how you can get the most visitors to your business, but how you can get the right visitors.

Who are your ideal customers? What are their goals? What are their biggest problems? How does your business solve customer problems?

Answering these questions will take lots of research, but it’s essential information to get.

Some ways to conduct user research are:

• Interviewing your users (either in person or on the phone)
• Conducting focus groups
• Researching other businesses in the same industry
• Surveying your audience

Then, you will need to compile your user data into a user persona  guide.

Take a look at how detailed this user persona template is below:

Taking the time to identify specific demographic traits, habits and goals will make it easier for you to cater your marketing plan to them.

Here’s how you can create a user persona guide:

The first thing you should add is a profile picture or icon for each user persona. It can help to put a face to your personas, so they seem more real.

Next, list demographic information like:

• Identifiers
• Activities/Hobbies

The user persona example above uses sliding scales to identify personality traits like introversion vs. extroversion and thinking vs. feeling. Identifying what type of personality your target users tend to have an influence on the messaging you use in your marketing content.

Meanwhile, this user persona guide identifies specific challenges the user faces each day:

But if you don’t want to go into such precise detail, you can stick to basic information, like in this marketing plan example:

Most businesses will have a few different types of target users. That’s why it’s pertinent to identify and create several different user personas . That way, you can better segment your marketing campaigns and set separate goals, if necessary.

Here’s a marketing plan example with a segmented user persona guide:

The important thing is for your team or client to have a clear picture of who their target user is and how they can appeal to their specific problems.

Start creating robust user personas using Venngage’s user persona guide .

4. Conduct an extensive competitor analysis

Next, on the marketing plan checklist, we have the competitor research section. This section will help you identify who your competitors are, what they’re doing, and how you could carve yourself a place alongside them in your niche — and ideally, surpass them. It’s something you can learn to do with rank tracking software .

Competitor research is also incredibly important if you are starting a blog .

Typically, your competitor research should include:

• Who their marketing team is
• Who their leadership team is
• What their marketing strategy and strategic marketing plan are (this will probably revolve some reverse-engineering)
• What their sales strategy is (same deal)
• Social Media strategy (are they using discounting strategies such as coupon marketing to get conversions)
• Their market cap/financials
• Their yearly growth (you will probably need to use a marketing tool like Ahrefs to do this)
• The number of customers they have & their user personas

Also, take as deep a dive as you can into the strategies they use across their:

• Blog/Content marketing
• Social media marketing
• SEO Marketing
• Video marketing
• And any other marketing tactics they use

Research their strengths and weaknesses in all parts of their company, and you will find some great opportunities. Bookmark has a great guide to different marketing strategies for small businesses if you need some more information there.

You can use this simple SWOT analysis worksheet to quickly work through all parts of their strategy as well:

Click the template above to create a SWOT chart . Customize the template to your liking — no design know-how needed.

Since you have already done all the research beforehand, adding this information to your marketing plan shouldn’t be that hard.

In this marketing plan example, some high-level research is outlined for 3 competing brands:

But you could take a deeper dive into different facets of your competitors’ strategies. This marketing plan example analyses a competitor’s inbound marketing strategy :

It can also be helpful to divide your competitors into Primary and Secondary groups. For example, Apple’s primary competitor may be Dell for computers, but its secondary competitor could be a company that makes tablets.

Your most dangerous competitors may not even be in the same industry as you. Like the CEO of Netflix said, “Sleep is our competition.”

5. Set accurate key baselines & metrics

It’s pretty hard to plan for the future if you don’t know where your business stands right now.

Before we do anything at Venngage, we find the baselines so we can compare future results to something. We do it so much it’s almost like second nature now!

Setting baselines will allow you to more accurately track your progress. You will also be able to better analyze what worked and what didn’t work, so you can build a stronger strategy. It will definitely help them clearly understand your goals and strategy as well.

Here’s a marketing plan example where the baselines are visualized:

Another way to include baselines in your plan is with a simple chart, like in the marketing plan example below:

Because data can be intimidating to a lot of people, visualizing your data using charts and infographics will help demystify the information.

6. Create an actionable marketing strategy

After pulling all the contextual information and relevant metrics into your marketing plan, it’s time to break down your marketing strategy.

Once again, it’s easier to communicate your information to your team or clients using visuals .

Mind maps are an effective way to show how a strategy with many moving parts ties together. For example, this mind map shows how the four main components of a marketing strategy interact together:

You can also use a flow chart to map out your strategy by objectives:

However you choose to visualize your strategy, your team should know exactly what they need to do. This is not the time to keep your cards close to your chest.

Your strategy section may need to take up a few pages to explain, like in the marketing plan example below:

With all of this information, even someone from the development team will understand what the marketing team is working on.

This minimalistic marketing plan example uses color blocks to make the different parts of the strategy easy to scan:

Breaking your strategy down into tasks will make it easier to tackle.

Another important way to visualize your marketing strategy is to create a project roadmap. A project roadmap visualizes the timeline of your product with individual tasks. Our roadmap maker can help you with this.

For example, this project roadmap shows how tasks on both the marketing and web design side run parallel to each other:

A simple timeline can also be used in your marketing plan:

Or a mind map, if you want to include a ton of information in a more organized way:

Even a simple “Next, Now, Later” chart can help visualize your strategy:

7. Set tracking or reporting guidelines

Close your marketing plan with a brief explanation of how you plan to track or measure your results. This will save you a lot of frustration down the line by standardizing how you track results across your team.

Like the other sections of your marketing plan, you can choose how in-depth you want to go. But there need to be some clear guidelines on how to measure the progress and results of your marketing plan.

At the bare minimum, your results tracking guidelines should specify:

• What you plan to track
• How you plan to track results
• How often you plan to measure

But you can more add tracking guidelines to your marketing plan if you see the need to. You may also want to include a template that your team or client can follow,  for  client reporting ,  ensure that the right metrics are being tracked.

The marketing plan example below dedicates a whole page to tracking criteria:

Use a task tracker to track tasks and marketing results, and a checklist maker to note down tasks, important life events, or tracking your daily life.

Similarly, the marketing plan example below talks about tracking content marketing instead:

Marketing plan vs. marketing strategy

Although often used interchangeably, the terms “marketing plan” and “marketing strategy” do have some differences.

Simply speaking, a marketing strategy presents what the business will do in order to reach a certain goal. A marketing plan outlines the specific daily, weekly, monthly or yearly activities that the marketing strategy calls for. As a business, you can create a marketing proposal for the marketing strategies defined in your company’s marketing plan. There are various marketing proposal examples that you can look at to help with this.

A company’s extended marketing strategy can be like this:

Notice how it’s more general and doesn’t include the actual activities required to complete each strategy or the timeframe those marketing activities will take place. That kind of information is included in a marketing plan, like this marketing plan template which talks about the content strategy in detail:

1. Nonprofit marketing plan

Here’s a free nonprofit marketing plan example that is ideal for organizations with a comprehensive vision to share. It’s a simple plan that is incredibly effective. Not only does the plan outline the core values of the company, it also shares the ideal buyer persona.

Note how the branding is consistent throughout this example so there is no doubt which company is presenting this plan. The content plan is an added incentive for anyone viewing the document to go ahead and give the team the green light.

2. Social media marketing plan

Two-page marketing plan samples aren’t very common, but this free template proves how effective they are. There’s a dedicated section for business goals as well as for project planning.

The milestones for the marketing campaign are clearly laid out, which is a great way to show how organized this business strategy is.

3. Small business marketing plan

This marketing plan template is perfect for small businesses who set out to develop an overarching marketing strategy for the whole year:

Notice how this aligns pretty well with the marketing plan outline we discussed in previous sections.

In terms of specific tactics for the company’s marketing strategy, the template only discusses SEO strategy, but you can certainly expand on that section to discuss any other strategies — such as link building , that you would like to build out a complete marketing plan for.

4. Orange simple marketing proposal template

Marketing plans, like the sample below, are a great way to highlight what your business strategy and the proposal you wan to put forward to win potential customers.

5. One-page marketing plan

This one-page marketing plan example is great for showcasing marketing efforts in a persuasive presentation or to print out for an in-person meeting.

Note how the fact sheet breaks down the marketing budget as well as the key metrics for the organization. You can win over clients and partners with a plan like this.

6. Light company business fact sheet template

This one-page sample marketing plan clearly outlines the marketing objectives for the organization. It’s a simple but effective way to share a large amount of information in a short amount of time.

What really works with this example is that includes a mission statement, key contact information alongside all the key metrics.

7. Marketing media press kit template

This press kit marketing plan template is bright and unmistakable as belonging to the Cloud Nine marketing agency . The way the brand colors are used also helps diversify the layouts for each page, making the plan easier to read.

We like the way the marketing department has outlined the important facts about the organization. The bold and large numbers draw the eye and look impressive.

8. Professional marketing proposal template

Start your marketing campaign on a promising note with this marketing plan template. It’s short, sharp and to the point. The table of contents sets out the agenda, and there’s a page for the company overview and mission statement.

9. Social media marketing proposal template

A complete marketing plan example, like the one below, not only breaks down the business goals to be achieved but a whole lot more. Note how the terms and conditions and payment schedule are included, which makes this one of the most comprehensive marketing plans on our list.

Marketing plan vs. business plan

While both marketing plans and business plans are crucial documents for businesses, they serve distinct purposes and have different scopes. Here’s a breakdown of the key differences:

Business plan is a comprehensive document that outlines all aspects of your business, including:

• Mission and vision
• Products or services
• Target market
• Competition
• Management team
• Financial projections
• Marketing strategy (including a marketing plan)
• Operations plan

Marketing plan on the other hand, dives deep into the specific strategies and tactics related to your marketing efforts. It expands on the marketing section of a business plan by detailing:

• Specific marketing goals (e.g., brand awareness, lead generation, sales)
• Target audience analysis (detailed understanding of their needs and behaviors)
• Product:  Features, benefits, positioning
• Price:  Pricing strategy, discounts
• Place:  Distribution channels (online, offline)
• Promotion:  Advertising, social media, content marketing, public relations
• Budget allocation for different marketing activities
• Metrics and measurement to track progress and success

In short, business plans paint the entire business picture, while marketing plans zoom in on the specific strategies used to reach your target audience and achieve marketing goals.

Types of marketing plans that can transform your business strategy

Let’s take a look at several types of marketing plans you can create, along with specific examples for each.

1. General marketing strategic plan / Annual marketing plan

This is a good example of a marketing plan that covers the overarching annual marketing strategy for a company:

Another good example would be this Starbucks marketing plan:

This one-page marketing plan example from coffee chain Starbucks has everything at a glance. The bold headers and subheadings make it easier to segment the sections so readers can focus on the area most relevant to them.

What we like about this example is how much it covers. From the ideal buyer persona to actional activities, as well as positioning and metrics, this marketing plan has it all.

Another marketing plan example that caught our eye is this one from Cengage. Although a bit text-heavy and traditional, it explains the various sections well. The clean layout makes this plan easy to read and absorb.

The last marketing plan example we would like to feature in this section is this one from Lush cosmetics.

It is a long one but it’s also very detailed. The plan outlines numerous areas, including the company mission, SWOT analysis , brand positioning, packaging, geographical criteria, and much more.

2. Content marketing plan

A content marketing plan highlights different strategies , campaigns or tactics you can use for your content to help your business reach its goals.

This one-page marketing plan example from Contently outlines a content strategy and workflow using simple colors and blocks. The bullet points detail more information but this plan can easily be understood at a glance, which makes it so effective.

For a more detailed content marketing plan example, take a look at this template which features an editorial calendar you can share with the whole team:

3. SEO marketing plan

Your SEO marketing plan highlights what you plan to do for your SEO marketing strategy . This could include tactics for website on-page optimization , off-page optimization using AI SEO , and link building using an SEO PowerSuite backlink API for quick backlink profile checks. Additionally, incorporating a rank tracker can help monitor keyword performance and track the impact of your optimization efforts.

This SEO marketing plan example discusses in detail the target audience of the business and the SEO plan laid out in different stages:

4. Social media marketing plan

Your social media marketing plan presents what you’ll do to reach your marketing goal through social media. This could include tactics specific to each social media channel that you own, recommendations on developing a new channel, specific campaigns you want to run, and so on, like how B2B channels use Linkedin to generate leads with automation tools and expand their customer base; or like making use of Twitter walls that could display live Twitter feeds from Twitter in real-time on digital screens.

For B2C brands, you can target Facebook and Instagram. Gain Instagram likes to build trust for your brand’s profile and post engaging content on both platforms. Leverage AI social media tools to automate and scale your content plan..

Edit this social media marketing plan example easily with Venngage’s drag-and-drop editor:

5. Demand generation marketing plan

This could cover your paid marketing strategy (which can include search ads, paid social media ads, traditional advertisements, etc.), email marketing strategy and more. Here’s an example:

What should marketing plans include?

Marketing plans should include:

• A detailed analysis of the target market and customer segments.
• Clear and achievable marketing objectives and goals.
• Strategies and tactics for product promotion and distribution.
• Budget allocation for various marketing activities.
• Timelines and milestones for the implementation of marketing strategies.
• Evaluation metrics and methods for tracking the success of the marketing plan.

What is an executive summary in a marketing plan and what is its main goal?

An executive summary in a marketing plan is a brief overview of the entire document, summarizing the key points, goals, and strategies. Its main goal is to provide readers with a quick understanding of the plan’s purpose and to entice them to read further.

What are the results when a marketing plan is effective?

When a marketing plan is effective, businesses can experience increased brand visibility, higher customer engagement , improved sales and revenue, and strengthened customer loyalty.

What is the first section of a marketing plan?

The first section of a marketing plan is typically the “Executive Summary,” which provides a concise overview of the entire plan, including the business’s goals and the strategies to achieve them.

Now that you have the basics for designing your own marketing plan, it’s time to get started:

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What is a Marketing Plan & How to Write One [+ Examples]

Published: August 07, 2024

One of my favorite ways to break through writer’s block, whether the assignment is a marketing plan or a short story, is simply reading more examples. (I also recommend taking a long walk; you’d be surprised.)

I can’t take you on a walk, but I can give you some examples, some inspiration, and some guidelines to get your creativity humming.

If you don’t know where to start, we’ve curated lists of marketing plans and marketing strategies to help you write a concrete plan that will produce results.

Let’s start by understanding the differences between the two.

Featured Resource:   Free Marketing Plan Template

Looking to develop a marketing plan for your business?   Click here to download HubSpot's free Marketing Plan Template to get started .

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What is a marketing plan, marketing plan vs. business plan, how to write a marketing plan, types of marketing plans, marketing plan examples, marketing plan faqs, sample marketing plan.

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A marketing plan is a strategic road map that businesses use to organize, execute, and track their marketing strategy over a given period. Marketing plans can include different marketing strategies for various marketing teams across the company, all working toward the same business goals.

The purpose of a marketing plan is to write down strategies in an organized manner. This will help keep you on track and measure the success of your campaigns.

Your marketing plan lays out each campaign‘s mission, buyer personas, budget, tactics, and deliverables. With all this information in one place, you’ll have an easier time staying on track with a campaign, and you can figure out what works and what doesn’t.

To learn more about creating your marketing plan, keep reading or jump to the relevant section:

A marketing plan is a strategic document that outlines marketing objectives, strategies, and tactics.

A business plan is also a strategic document. But this plan covers all aspects of a company's operations, including finance, operations, and more. It can also help your business decide how to distribute resources and make decisions as your business grows.

A marketing plan is a subset of a business plan; it shows how marketing strategies and objectives can support overall business goals. And if you need an assist executing a marketing plan, might I recommend HubSpot’s marketing hub ?

Marketing Strategy vs. Marketing Plan

A marketing strategy is the part of your marketing plan that describes how a business will accomplish a particular goal or mission.

This includes which campaigns, content, channels, and marketing software you’ll use to execute that mission and track its success.

A marketing plan contains one or more marketing strategies. It's the framework from which all your marketing strategies are created, and it helps you connect each strategy to a larger marketing operation and business goal.

For example, suppose your company is launching a new software product, and it wants customers to sign up. The marketing department needs to develop a marketing plan that'll help introduce this product to the industry and drive the desired sign-ups.

The department decides to launch a topical blog, debut a YouTube series to establish expertise, and create new X and Instagram accounts to join the conversation around this subject. All this serves to attract an audience and convert this audience into software users.

To summarize, a business' marketing plan is dedicated to introducing a new software product to the marketplace and driving sign-ups for that product. The business will execute that plan with three marketing strategies : a new industry blog, a YouTube video series, and an X account.

Of course, the business might consider these three things as one giant marketing strategy, each with its own specific content strategies. How granular you want your marketing plan to get is up to you. Nonetheless, every marketing plan goes through a particular set of steps in its creation.

• State your business' mission.
• Determine the KPIs for this mission.
• Identify your buyer personas.
• Describe your content initiatives and strategies.
• Clearly define your plan's omissions.
• Define your marketing budget.
• Identify your competition.
• Outline your plan's contributors and their responsibilities.

1. State your business' mission.

Your first step in writing a marketing plan is to state your mission. Although this mission is specific to your marketing department, it should serve as your business' main mission statement.

In my experience, you want to be specific, but not too specific. You have plenty of space left in this marketing plan to elaborate on how you'll acquire new customers and accomplish this mission.

For those of you running startups or small businesses, HubSpot’s starter bundle is a great all-in-one solution — it can help you find and win customers, execute content marketing plans, and more.

If your business' mission is “to make booking travel a delightful experience,” your marketing mission might be “to attract an audience of travelers, educate them on the tourism industry, and convert them into users of our bookings platform.”

Need help building your mission statement? Download this guide for examples and templates and write the ideal mission statement.

2. Determine the KPIs for this mission.

Every good marketing plan describes how the department will track its mission‘s progress. To do so, you need to decide on your key performance indicators (KPIs) .

KPIs are individual metrics that measure the various elements of a marketing campaign. These units help you establish short-term goals within your mission and communicate your progress to business leaders.

Let's take our example of a marketing mission from the above step. If part of our mission is “to attract an audience of travelers,” we might track website visits using organic page views. In this case, “organic page views” is one KPI, and we can see our number of page views grow over time.

Also, make sure to check whether your current reporting software facilitates the KPIs you need. Some reporting tools can only measure a set of pre-defined metrics, which can cause massive headaches in particular marketing campaigns.

However, other tools, like HubSpot’s analytics software , can offer full flexibility over the KPIs you wish to track.

You can generate custom reports that reveal average website engagement rates, page visits, email, social media traffic, and more.

These KPIs will come into the conversation again in step 4.

3. Identify your buyer personas.

A buyer persona is a description of who you want to attract. This can include age, sex, location, family size, and job title.

Each buyer persona should directly reflect your business' current and potential customers. All business leaders must agree on your buyer personas.

4. Describe your content initiatives and strategies.

Here‘s where you’ll include the main points of your marketing and content strategy.

Because there‘s a laundry list of content types and channels available today, you must choose wisely and explain how you’ll use your content and channels in this section of your marketing plan.

When I write this section, I like to stipulate:

• What types of content I'll create. These might include blog posts, YouTube videos, infographics, and ebooks.
• How much I'll create. I typically describe content volume in daily, weekly, monthly, or even quarterly intervals. It all depends on my workflow and the short-term goals for my content.
• The goals (and KPIs) I'll use to track each type. KPIs can include organic traffic, social media traffic, email traffic, and referral traffic. Your goals should also include which pages you want to drive that traffic to, such as product pages, blog pages, or landing pages.
• The channels on which I'll distribute my content. Popular channels include Facebook, X, LinkedIn, YouTube, Pinterest, and Instagram.
• Any paid advertising that will take place on these channels.

5. Clearly define your plan's omissions.

A marketing plan explains the marketing team's focus. It also explains what the marketing team will not focus on.

If there are other aspects of your business that you aren‘t serving in this particular plan, include them in this section. These omissions help to justify your mission, buyer personas, KPIs, and content.

You can’t please everyone in a single marketing campaign, and if your team isn’t on the hook for something, you need to make it known.

In my experience, this section is particularly important for stakeholders to help them understand why certain decisions were made.

6. Define your marketing budget.

Whether it's freelance fees, sponsorships, or a new full-time marketing hire, use these costs to develop a marketing budget and outline each expense in this section of your marketing plan.

You can establish your marketing budget with these 8 free marketing budget templates .

7. Identify your competition.

Part of marketing is knowing your competition. Research the key players in your industry and consider profiling each one.

Keep in mind that not every competitor will pose the same challenges to your business. For example, while one competitor might rank highly on search engines for keywords that you’re also chasing, another competitor might have a heavy footprint on a social network where you plan to launch an account.

Easily track and analyze your competitors with this collection of 10 free competitive analysis templates .

8. Outline your plan's contributors and their responsibilities.

With your marketing plan fully fleshed out, it‘s time to explain who’s doing what.

I don’t like to delve too deeply into my employees’ day-to-day projects, but I know which teams and team leaders are in charge of specific content types, channels, KPIs, and more.

Now that you know why you need to build an effective marketing plan, it’s time to get to work.

Starting a plan from scratch can be overwhelming if you haven't done it before.

That’s why there are many helpful resources that can support your first steps. We’ll share some of the best guides and templates to help you build effective results-driven plans for your marketing strategies.

Ready to make your own marketing plan? Get started with this free template.

The kind of marketing plan you create will depend on your company, your industry, and your business goals. We compiled different samples to suit your needs:

1. Quarterly or Annual Marketing Plans

This marketing plan by Visit Oxnard, a convention and visitors bureau, is packed with information: target markets, key performance indicators, selling points, personas, marketing tactics by channel, and much more.

It also articulates the organization’s strategic plans for the upcoming fiscal year, especially as it grapples with the aftereffects of the pandemic.

Lastly, it has impeccable visual appeal, with color-coded sections and strong branding elements.

• It states clear and actionable goals for the coming year.
• It includes data and other research that shows how the team made its decisions.
• It outlines how the team will measure the plan’s success.

4. Safe Haven Family Shelter

This marketing plan by a nonprofit organization is an excellent example to follow if your plan will be presented to internal stakeholders at all levels of your organization.

It includes SMART marketing goals , deadlines, action steps, long-term objectives, target audiences, core marketing messages , and metrics.

The plan is detailed yet scannable. By the end of it, one can walk away with a strong understanding of the organization’s strategic direction for its upcoming marketing efforts.

• It confirms ongoing marketing strategies and objectives while introducing new initiatives.
• It uses colors, fonts, and formatting to emphasize key parts.
• It closes with long-term goals, key themes, and other overarching topics to set the stage for the future.

5. Wright County Economic Development

• “Going viral” isn’t a goal; it’s an outcome.
• Be surprising. Subvert expectations.
• Be weird and niche if you want to be weird and niche, but establishing a shared cultural understanding might result in a bigger audience.

Pridemore Properties’ Instagram smash hit is unexpected, to say the least. You think you’re getting a home tour that takes your figurative breath away; you get a home tour that takes the agent’s literal breath away.

Verizon’s toe-tapping, hip-shaking Totalmente (aka Total by Verizon, a contractless phone plan) ad debuted during Univision’s Spanish-language broadcast of Super Bowl LVIII. The ad reinvents the 1998 Elvis Crespo song “Suavemente,” an earworm if I’ve ever heard one, replacing the lyrics with Total by Verizon features.

Verizon Value’s CMO and VP of Marketing, Cheryl Gresham, has admitted that she didn’t know much about marketing to a majority-Latinx audience.

In an interview with Campaign Live , she said she didn’t think the idea would have gotten off the ground “if it had just been me and a lot of other people that had a background like myself in that room.”

CampaignLive wrote, “Gresham says the team opted for a creative concept that spoke to all the Latinos in the room — despite Gresham herself not understanding the connection.”

Gresham’s marketing strategy hinged on knowing her audience and, just as importantly, trusting her fellow marketers who knew how to reach that audience.

Strategic Takeaways for Demographic Marketing

• Know what you don’t know.
• Foster diversity in marketing leadership and staff.
• Know your audience.

The catchy tune and the great storytelling certainly don’t hurt.

But more than that, Ogilvy and Verizon dug deep into Latinx culture — more than 25 years deep — to craft an ad that doesn’t feel like it’s just responding to the latest trend. They also tapped Venezuelan American comedian, musician, and producer Fred Armisen to direct the spot.

6. Chappell Roan

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How to Write a Marketing Plan

By Joe Weller | March 28, 2024

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A  marketing plan is a guide for achieving marketing initiatives on a set timeline. It includes analysis of a company's target audience, competitors, and market sector. Teams can build an organized strategy with that information to reach their goals.  

Inside this article you’ll find a detailed, step-by-step guide to writing a marketing plan, with a free, downloadable  marketing starter kit for beginners .

A  marketing plan includes analysis of the target audience, the competitors, and the market so that teams can determine the best strategy for achieving their goals. The plan’s length and detail depend on the company's size and the scope of the marketing project. A marketing plan is useful for all types of marketing, including digital, social media, new product, small business, B2C, and B2B. Follow the steps below to write a comprehensive marketing plan. 

1. Prepare for Success 

Before you begin writing your marketing plan, set yourself up for success by conducting thorough market research and assembling a team with diverse skills in marketing strategy, content creation, digital marketing, and data analysis. Be sure to consult all your team members as you progress through these steps. It might also be helpful to assign leaders to complete different sections of the plan, depending on their areas of expertise. For example, you might assign the market analysis section to a team member with strong analytical skills and experience in data analysis.  

2. Use a Marketing Plan Template

Download a free  marketing plan template  to ensure consistency and thoroughness in your final marketing plan.

For more template options, see this collection of  free marketing plan templates and examples.

3. Identify Your Target Customers

To identify target customers for your marketing plan, collect information about their location, demographics (such as age, gender, and income), interests, values, and purchasing behaviors. This knowledge enables you to focus your marketing goals and tactics to meet their specific needs and preferences.

A  customer persona is a fictional representation of your ideal customer that provides valuable insights for strategic decision-making. Use one of these  customer persona templates  to craft a detailed profile of your ideal customer.   

4. Conduct a SWOT Analysis

A SWOT analysis is an important part of any marketing plan, because it helps identify a company’s strengths, weaknesses, opportunities, and threats in relation to the market environment. To start, divide a page into four quadrants and label each as strengths, weaknesses, opportunities, and threats. Next, brainstorm with your team to fill in each section. Be as honest and specific as possible, considering factors such as market trends, competition, and your own resources and capabilities. This information will allow the team to capitalize on strengths, prepare for challenges, and make sound strategic decisions throughout the marketing plan. 

See this collection of  marketing plan SWOT analysis templates  for additional guidance.   

5. Conduct a Market Analysis 

A  market analysis is an assessment of a market's size, growth, trends, customer segments, and competitor dynamics. Include it in your marketing plan to provide critical insights for strategic decision-making, helping to tailor products to customer needs, differentiate from competitors, and identify new opportunities. 

To conduct a market analysis for your marketing plan, determine each of the following factors:    

• Market Size: This is the total potential sales that a particular product or service can achieve within a defined market. Determine the market size by estimating the number of potential buyers for a particular service and multiplying that by the estimated number of purchases over a specific timeframe. (Number of Target Customers) x (Number of Purchases in a Given Time) = Market Size Imagine your company sells wireless headphones, and you estimate that the average consumer purchases a new pair every two years. If your market includes 1 million target customers, and assuming each customer buys one pair of headphones every two years, the calculation for annual market size would be as follows: (1 million target customers) x (0.5 purchases per year) = 500,000 pairs of wireless headphones per year   
• Market Growth Rate:  This measures the change in a market’s size over a specific time period and is typically expressed as a percentage. To determine the market growth rate, use the following formula: [(Current Market Size − Previous Market Size​) ÷ Previous Market Size] × 100% = Growth Rate For example, if the market for wireless headphones was worth $1 billion last year and is worth $1.1 billion this year, the market growth rate would be as follows: [($1.1 Billion – $1 Billion) ÷  $1 Billion] x 100% = 10%  

Market Share:  This is the percentage of total sales in an industry generated by a particular company over a period of time. It provides a benchmark for assessing performance relative to competitors. Use this formula for calculating market share: (Company’s Revenue ÷ Total Industry Revenue) x 100% = Market Share  

Tip:  Keep in mind that the market size, share, and growth rate are all estimates. It’s impossible to be exact. To obtain the most accurate numbers, review the latest industry reports and seek insight from experts.  

• Market Demand:  This is the amount of a product or service a consumer is willing to purchase and how much they are willing to pay for it. To determine market demand in a market analysis, begin by conducting comprehensive research on consumer behavior, preferences, and purchasing patterns related to your product or service. Use tools such as surveys, SEO analytics, and interviews to gather data on potential customer interest and willingness to pay, and analyze competitor pricing and offerings.  
• Market Trends:  This is the growth or decline direction of a product or service’s price over a specific timeframe. To identify a market trend, monitor industry developments, consumer behavior, and technological advancements over time. Review industry reports and expert analyses to understand broader market movements and future projections. Summarize these observations and include them in your plan to highlight the direction in which the market is heading.        

Market Segments:  The broader market includes specific groups, categorized by shared characteristics. Generally, there are four types of market segments: geographic, demographic, psychographic, and behavioral. In your marketing plan, detail how you'll target each segment by adapting your strategies to their unique characteristics. This targeted approach ensures more effective engagement with each segment.   

• Competitor Analysis:  A competitor analysis involves examining your competitors’ strengths, weaknesses, market positioning, product offerings, and marketing strategies. Describe how you'll conduct a comprehensive evaluation of key competitors by analyzing their market share, pricing, distribution channels, and promotional tactics. For more guidance, try downloading this competitor analysis template. Use it to identify areas where your rivals succeed and why. Their strengths indicate areas for improvement, while their weaknesses indicate opportunities.  

6. List Your SMART Goals 

Include SMART goals in your marketing plan to ensure that objectives are specific, measurable, actionable, relevant, and time-bound, providing a clear direction for strategic actions and performance evaluation. Start by identifying key performance areas that align with your overall business strategy. Then, for each goal, apply the SMART framework. 

Here are two examples of SMART marketing goals:   

• By Q4 end, increase search results page (SERP) position from 14th to the top three for keywords pertaining to our brand and lead to more organic traffic. 
• Increase social media following, reach, and engagement by 25 percent in six months and 50 percent in one year.

Learn more about SMART goals and find a customizable  SMART goals worksheet  in this comprehensive  guide to writing SMART goals . 

7. Create a Marketing Strategy

A  marketing strategy is the plan for achieving your SMART goals.   

“A marketing plan should include strategic and tactical elements,” says Gayle Kalvert, Founder and CEO at  Creo Collective , a full-service marketing agency. “From a strategic standpoint, it is critical that the marketing plan aligns to the overall goals of the organization. Tactically, what initiatives will the marketing team execute, and why? Tactics with no strategy lead to spotty results and poor-quality leads.”

Use one of these  marketing strategy templates to get started. A successful marketing strategy will include the following elements: 

7a. Customer Buying Cycle

The  customer buying cycle is the path a potential customer follows from first having exposure to a product or service to becoming an advocate for it. Understanding this process allows marketers to effectively target communications and strategies at each stage in their marketing plan. 

Pro Tip: “Consider your persona’s buyer's journey and ensure marketing has a role at each stage of the journey, especially after the close,” says Kalvert. “That is when customers can become advocates, sources of referral, and great subjects for marketing content for future buyers.”

7b. Unique Selling Proposition

A  unique selling proposition (USP) is a specific benefit or advantage that sets your product or service apart from the competitors. By including a USP in a marketing plan, you help ensure that the team communicates why customers should choose your offering over others. 

For example, Google’s USP is its powerful and accurate search algorithm that delivers relevant search results faster and more efficiently than its competitors.

7c. Branding 

Branding is the development of a unique identity, image, and experience for a company. Marketers convey a brand through messaging, tone, logo, colors, and web design. The marketing strategy needs to align with the company’s brand in order to maintain consistency in messaging and experience, which ultimately builds customer trust.

7d. Marketing Mix A marketing mix refers to the set of actions that a company takes to promote its brand or product in the market, typically encapsulated by the four Ps: product, price, place, and promotion. Go through each of these steps when including the marketing mix in your strategy:  

• Product: Describe the product and the problem it solves for your target customers. What makes your product or service different from the competition? Why is it special? 
• Price: Explain how much your target customer is willing to pay for the product or service based on its real and perceived value. What do your competitors charge for a similar product? Will you run any seasonal promotions or discounts? 
• Place:  Describe where your product or service will be available for purchase by your target customers. Will you sell it online, through retail partners, or both? How will you manage logistics and supply chain to ensure your product is accessible to your target market?
• Promotion:  Detail the strategies you will use to communicate your product’s value to consumers. This includes advertising, public relations, social media marketing, email campaigns, sales promotions, and direct marketing tactics.    

7e. Channels 

Identify the specific mediums and platforms — or  channels — where you’ll share your message to your target audience. These should include distribution channels, communication channels, and engagement channels. 

As you list them, explain how they will be used to effectively reach and engage with your target audience. For example, if you’re marketing a new fitness app, one distribution channel would be a direct download from the App Store to reach fitness enthusiasts directly on their smartphones. An engagement channel could be an in-app community feature for users where they can share progress.

Here is a brief list of popular marketing channels:  

• Affiliate marketing
• Email marketing
• Social media
• Website marketing

7f. Tactics Tactics are the specific actions you will take to reach the goals outlined in your strategy. They cover everything from the creation and distribution of marketing materials to the scheduling of campaigns to the platforms used for advertising and engagement.  Detail the specific actions and tools you will use to execute your marketing strategy, along with timelines, responsibilities, and budget allocations for each activity. This includes specifying the exact steps for product promotion, customer engagement, content creation, digital marketing efforts, and any other methods chosen to reach and convert your target audience. “Equally as important as using data is to build in time and resources to be flexible,” says Kalvert. “The marketing landscape is evolving at such a rapid pace. Tactics that worked last year may not work this year. Be open to experimenting with new tactics and adjusting your approach based on feedback and results.”

8. Determine the Budget 

Start by estimating the costs associated with each tactic and channel outlined in your strategy, taking into account factors such as content creation, platform fees, and personnel costs. Next, prioritize spending based on the expected ROI for each tactic. Finally, document the budget in a clear, detailed format within your marketing plan, including an itemized list of costs for each tactic, total expenditure, and a contingency fund.

For more resources and help estimating marketing project costs, take a look at this collection of helpful free  marketing plan budget templates . 

9. Create a Calendar

Create a calendar to schedule and track deliverables. Include time for brainstorming, planning, executing, and analyzing results. List objectives, start dates, end dates, due dates, and responsible parties. Keep the calendar in a central location so that team members can easily access it.

10. List Marketing Tools and Technology

List any marketing tools or technologies your team will use to help achieve their goals. These can include email marketing software, blogging software, social media management software, or any other programs you plan to use.

11. Identify Metrics and KPIs

Identify the metrics for measuring and tracking your marketing goals. Metrics and KPIs eliminate ambiguity so that you can accurately measure progress. Select indicators that directly reflect the success of your marketing objectives, such as conversion rates, website traffic, lead generation, and customer acquisition costs.

12. Write an Executive Summary

Once you’ve completed all the sections in your marketing plan document, return to the first section to write the executive summary. Completing this section last ensures that you have a thorough understanding of all key elements before summarizing them. 

Concisely highlight the main objectives, target market, and key strategies of the plan, providing a snapshot of the market analysis and expected outcomes. Outline the budget, resources required, and the metrics for measuring success. This section serves as a compelling overview, enticing stakeholders to delve into the plan.

For more detailed information on executive summaries, see this guide to  writing an effective executive summary.  You can also download a helpful template from this collection of  free executive summary templates

Marketing Starter Kit for Beginners

Download Marketing Starter Kit for Beginners

Get everything you need for creating a marketing plan with this free, downloadable marketing plan starter kit. The kit includes an executive summary template, a customer persona worksheet, a SWOT analysis template, a competitor analysis template, a SMART goals worksheet, a marketing strategy template, and a calendar template with a budget tracker, all in one easy-to-download file.

In this kit, you’ll find the following:  

• An  executive summary template  for Microsoft Word to help you introduce the content of your marketing plan.    
• A  customer persona worksheet  for Microsoft Word to collect information about your ideal customer.  
• A  SWOT analysis template for Microsoft Word to guide strategic decision-making based on the company’s strengths, weaknesses, opportunities, and threats. 
• A  competitor analysis template  for Microsoft Word to help you compare and evaluate your competitors. 
• A  SMART goals worksheet  for Microsoft Word to ensure each marketing objective follows SMART guidelines. 
• A  marketing strategy template  for Microsoft Word to outline the plan for achieving your goals. 
• A  calendar template with budget tracker  for Excel where you can organize, track, and manage marketing deliverables and their costs. 
• A  marketing plan template for Microsoft Word  to ensure consistency and thoroughness in your final marketing plan.

Master Your Marketing Plan with Real-Time Work Management in Smartsheet

The best marketing teams know the importance of effective campaign management, consistent creative operations, and powerful event logistics -- and Smartsheet helps you deliver on all three so you can be more effective and achieve more. 

The Smartsheet platform makes it easy to plan, capture, manage, and report on work from anywhere, helping your team be more effective and get more done. Report on key metrics and get real-time visibility into work as it happens with roll-up reports, dashboards, and automated workflows built to keep your team connected and informed.

When teams have clarity into the work getting done, there’s no telling how much more they can accomplish in the same amount of time. Try Smartsheet for free, today.

Improve your marketing efforts and deliver best-in-class campaigns.

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First Steps: Writing the Marketing Section of Your Business Plan This quick guide offers tips that will help you create the marketing section for your business plan.

By Teresa Ciulla Jan 4, 2015

Opinions expressed by Entrepreneur contributors are their own.

In their book Write Your Business Plan , the staff of Entrepreneur Media, Inc. offer an in-depth understanding of what's essential to any business plan, what's appropriate for your venture, and what it takes to ensure success. In this edited excerpt, the authors discuss the information you should include in the marketing section of your business plan.

The marketing information you need to include in your business plan has to show that you know your target market and understand how to make sure those customers know where they can find you. You need to define what you're selling, at what price(s), from where, and how you're going to spread the word. To simplify, you can use the four Ps of marketing: product, price, place, and promotion.

Product, the first of the four Ps, refers to the features and benefits of what you have to sell (as usual, we're using the term as shorthand for products and services). There are a number of issues you need to address in your product section. You need to first break out the core product from the actual product. Say you're selling snow cones. A snow cone is your core product. But your actual product includes napkins, an air-conditioned seating area, parking spaces for customers and so forth.

In the product section, you need to define your target audience and talk about your ideal customer as if he or she is someone you know very well. For example, your ideal customer could be 25 to 29 years old, earning x amount of money, has no children yet and earned a college degree.

It's important to quantify your market's size if possible. In addition, you may want to describe how you come up with ideas, screen them, test them, produce prototypes and so on.

You may need to discuss the life cycle of the product you're selling. This may be crucial in the case of quickly consumed products such as corn chips and in longer-lasting items like household appliances. Understanding the product's life cycle has a powerful effect on your marketing plan, as does knowing logical buying habits. For example, one popular department store was offering a buy-one-get-one-at-half-price deal on fine jewelry. The deal wasn't generating a strong response because most people don't shop for expensive jewelry in "bulk" quantities but instead take a personalized approach.

Other aspects of the product section may include a branding strategy, a plan for follow-up products or line extensions. Keeping these various angles on products in mind while writing this section will help you describe your product fully and persuasively.

One of the most important decisions you have to make in a business plan is what price to charge for what you're selling. Pricing determines many things, from your profit margin per unit to your overall sales volume. It influences decisions in other areas, such as what level of service you will provide and how much you will spend on marketing. Pricing has to be a process you conduct concurrently with other jobs, including estimating sales volume, determining market trends and calculating costs.

Place refers to channels of distribution, or the means you'll use to put your product where people can buy it. This can be very simple: Retailers and many service businesses (restaurants, personal services, business services) rely primarily on location. For manufacturers, conventional distribution systems have three steps: producer, wholesaler and retailer. You may occupy or sell to members of any one of these steps.

Manufacturers require certain basic conditions for their sites, but retailers and some service firms are exquisitely sensitive to a wide variety of location factors. In some cases, a few feet can make the difference between a location that is viable and one that is not.

Site selection plans for retailers should include traffic data, demographics of nearby populations, estimated sales per square foot, rental rates, and other important economic indicators. Service firms such as restaurants will want many of the same things. Service firms such as pest control services and bookkeeping businesses will want to provide information about local income levels, housing, and business activity.

Store design also must be addressed. Retailing can be as much about entertaining shoppers as it is about displaying goods, so store design becomes very important. Retailers may want to include photos or illustrations of striking displays, in-store boutiques and the like.

Then there's the Internet and e-commerce, where physical location gives way to driving traffic to the site. For businesses that are strictly web driven, you'll need to show how the site works and all that's set up behind the site for taking orders, shipping them and handling customer service, which is especially important for online businesses where buyers cannot walk in and return an item face to face. You'll also need to show how you'll drive traffic to the site.

Promotion is virtually everything you do to bring your company and your product in front of consumers. Promotional activities include picking your company name, going to trade shows, buying advertisements, making telemarketing calls, using billboards, arranging co-op marketing, offering free giveaways, building and maintaining your online presence, and more.

Not all promotions are suitable for all products, of course, so your plan should select the ones that will work best for you, explain why they were chosen, and tell how you're going to use them. Promotion aims to inform, persuade, and remind customers to buy your products. It uses a mix that includes four elements: advertising, personal selling, sales promotion, and publicity or public relations.

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Marketing is an often misunderstood profession. Peers often stereotype marketing with massive budgets, loosey-goosey timelines, haphazard tactics, high-profile influencers, and Snapchat filters. In reality, modern marketing plans are more complex and orchestrated than a Premier League-winning football team.

Businesses have big goals to hit and fine margins to walk—and they need realistic, yet imaginative, marketing plans to make it happen. Sure, bigger companies can spend all willy-nilly hiring Taylor Swift for a commercial op and dropping a quarter million on Facebook advertising, but small businesses and startups have to get downright strategic with every dollar they spend.

If your business is trying to stretch every penny, you’ve come to the right place. This article will show you how to create a marketing plan in 2024 that actually works with a down-to-earth budget. We’ve included step-by-step actions, outlines, examples, and more to give you everything you need to take an idea to the market with laser precision.

Table of Contents

What is a marketing plan?

How to create a marketing plan

Marketing plan template

Marketing plan example

Marketing Plan FAQs

What Is a Marketing Plan?

A marketing plan is a documented roadmap for how you plan to drive awareness, sales, signups, attendance, or other marketing initiatives. It outlines your KPIs, budget, and timeline, dictating everything from the critical milestones to the nitty-gritty to-do items.

Marketing plans come in all shapes and sizes. You could build an overarching marketing plan to document and guide your entire department’s annual goals and strategies for the upcoming year. Or you might create a marketing plan detailing the launch strategy for the brand-new product release coming out next quarter. Big plans can even include small plans, just like an adorable collection of Russian nesting dolls.

Plans can be short, long, fat, or thin—just remember what your plan is trying to accomplish. If you’re trying to pitch an idea to a team of venture capitalists or a local bank, you might need a chunky document with accompanying spreadsheets and financial figures. However, if you’re trying to communicate the plan to your marketing team leads, you’ll want to skip straight to the point with tactics, deadlines, and deliverables.

Regardless of your use case, the next section will give you the building blocks you need to create a marketing plan that works.

How to Create a Marketing Plan

This section will show you the 7-step process to creating a marketing plan. Plans are fluid and versatile, so we don’t recommend filling out one of these with pen and paper—get your eraser ready because a marketing plan is never perfect from the get-go.

Here’s an overview of the 7-step process:

• Establish Your Marketing Goal
• Identify Your Audience and Competitors
• Set Your Marketing Budget
• Determine Your Deadline(s)
• Pick Your Marketing Channels and Tactics
• Outline the To-Do List and Make Assignments
• Track Performance and Review Analytics

Don’t worry too much about making it all nice and pretty right now. Later, you can use our provided marketing outline to copy, paste, and format a more articulated version for widespread distribution. For now, just focus on hashing out each section and answering the thought-provoking questions.

1. Establish Your Marketing Goal

Define exactly what you’re trying to achieve. Do you want to drive more sales? How much? What about recurring customers? How many? Do you need to increase brand awareness? To whom and by how much?

Work out the details of what you want to accomplish, why, and how you’re going to measure it. Establish your KPIs early on to measure the success of your marketing campaign. You’ll refer to these numbers throughout the rest of your marketing plan, so get specific.

For example, how many website visitors you’re trying to drive will affect your marketing budget, deadlines, and tactics. And if you’re targeting a specific demographic, you may need to engage different marketing teams to use the appropriate channels and messaging.

Fine-tune your marketing goal so that you can communicate it simply in a single sentence. For example: “The goal is to drive 25,000 key decision-makers to the new product page by the end of October with a limited marketing budget of $75,000.”

2. Identify Your Audience and Competitors

Explain who this campaign is targeting. If you’ve already built out your buyer personas, you’ll just plug in the persona appropriate to this campaign. However, if this is your first time thinking long and hard about your target audience, really get to know the person you’re marketing to.

Depending on your product, industry, and market, you’ll want to know demographics like:

• Marital status

These details help you identify a broad audience, but you’ll want to narrow it down with psychographics.

Psychographics dig deeper . They cover your audience’s:

• Influencers
• Shopping behaviors

Demographics explain the “who,” while psychographics explain the “why.”

Think about if you were trying to sell a baseball glove. How you market that glove is going to be very different depending on the buyer. Are your messaging and channels targeting a college athlete, recreational youngster, mom, dad, or low-income family? It’s hard to know what to say and how to say it unless you know who you’re talking to.

Don’t just gloss over this section. Without a target audience, you’ll be blindly throwing darts at a board—sure, some plans might work out, but it’ll come down less to strategy and more to sheer luck. A target audience and replicable formula make your success a science and not a game of Russian roulette.

Once you’ve identified your audience, you need to figure out who’s also targeted the same people. Competition research is a way to understand who you are up against for eyeballs, SEO rankings, and influence, but it also can serve as an opportunity to fill gaps in our needs that your competitors are missing.

One easy way to do this is to look at comment sections or reviews of similar companies in your industry. Look for:

• Frequent complaints about product design.
• Consistent issues with customer service.
• Ads or branding language that falls flat.
• If the competitor hasn’t made a product their customers are asking for.

By identifying your competitor’s weaknesses or gaps their missing with their customers, you’ll have a treasure trove of marketing copy to use in order to differentiate your business from the pack.

3. Set Your Marketing Budget

Marketing plans need budget constraints. Without a cap, plans could hypothetically include:

• 60-second Super Bowl commercial
• Cristiano Ronaldo as a celebrity endorser
• Billboard advertisements along the entirety of Route 66

For most startups, that’s just not a possibility.

And it’s not where the magic happens. Powerful marketing plans turn tiny marketing budgets into impressive ROI. They prioritize the right channels, messaging, and tactics to stretch every dollar to the max.

Decide beforehand how much budget you’ll need to allocate to meet the goals you set in Step 1. When push comes to shove, you may need to throw additional money at the campaign later to get it across the finish line, but stay strong and do your best to create a marketing plan that works with the budget constraints.

Tight on budget but full on creativity? Check out our Small Business Marketing Guide: From Scratch to Success .

4. Determine Your Deadline(s)

Deadlines create the boundaries to your marketing campaign—you can’t have a plan without them. No deadlines mean there’s a never-ending period to achieve your objective, and it’s probably not a good idea to have a 20-year free pass to accomplish that sales goal you set.

Set your deadline. Be realistic, but also be ambitious. The faster you achieve this goal, the faster you can move on to the next one—and each progressive goal should be moving your business forward.

Establish the final deadline for achieving your primary KPI. Then, set the necessary milestones along the journey. For example, you might set milestones for launching different aspects of your campaign, such as hosting 4 webinars, publishing 10 supporting blog posts, or earning a callout in 2 prime news outlets.

Finally, set the start date for when you’ll need to get the ball rolling to meet your deadlines. Don’t assume it’s ASAP—you might have a few weeks to get your ducks in a row instead of immediately heading off into a chaotic marketing battle.

5. Pick Your Marketing Channels and Tactics

This is arguably the funnest part of creating a marketing plan. This is the step where you get to choose the channels, tactics, and deliverables. The right channels and tactics will vary depending on your audience and product or service, but here are the most popular ones to consider:

• Email Marketing: Email marketing is one of the tried-and-true tactics of the digital marketing world. It generates an average ROI of $40 for every $1 invested —you can’t get much more bang for your buck than that. (Check out our complete email masterclass to learn how to conquer this lucrative channel.)
• Social Media Marketing: Whether you’re running organic strategies or targeted paid campaigns , social media marketing is an excellent modern-day tactic for reaching consumers where they’re most comfortable: Instagram, Facebook, Snapchat, YouTube, or TikTok.
• PPC Marketing: Pay-per-click (PPC) marketing lets you run advertising campaigns on search engine pages and other websites across the internet. It’s a competitive way to get your content in front of the right eyeballs.
• Content Marketing: Content marketing paired with a solid search engine optimization (SEO) strategy is a long-term tactic that can drive organic traffic (read: free) to your website for years to come.

And do you know what all these channels have in common? They each give you the ability to monitor your results and track your progress to prove if a channel is worth your time and money. Unlike traditional outbound advertising and its estimated impressions and influence, you know exactly what you’re getting with these digital marketing strategies.

6. Outline the To-Do List and Make Assignments

Here’s where you get into the nitty-gritty of your marketing plan. Step 6 is where you’ll outline everything that needs to get done:

• Launch meeting
• Recurring meetings and syncs
• Creative assets
• Promotional channels
• Post-mortems

And that’s just the start. Outline everything that needs to happen to make your plan a reality. Once you know what needs to happen, it’s time to start making assignments. Someone needs to be responsible for every deliverable.

Here’s where you may run into roadblocks. You may discover that your creative team is overwhelmed and won’t be able to handle the creative requests until later, or you may find that other email campaigns or social media advertisements are the top priority.

If that’s the case, go back to Step 4 to revisit your timeline. Make adjustments to ensure there’s bandwidth available to make your marketing plan a reality.

7. Track Performance and Review Analytics

No marketing plan will go off without a hitch. That’s why you need your ear to the ground to understand what’s working. Through analytic tools, you can understand if your marketing plan’s target audience, messaging, or creative needs adjusting. Thankfully, most digital tactics allow you to do this on the fly.

Make sure you familiarize yourself with these basic marketing analytics tools:

• Facebook Ads Manager
• Google Analytics
• Google Search Console
• Semrush or Ahrefs for SEO

For more on analytics, read our marketing metrics guide .

Marketing Plan Template (Copy/Paste)

Marketing Plan Template: [Name of Project]

Marketing Plan Example (Filled Out)

Here’s a fake content marketing plan example for a fictitious shoe company.

Marketing Plan Template: [Project Zeus Running Collection]

Marketing Goal Drive $200,000 in sales for the new Zeus running collection within the first 4 months of launch day.

Target Audience The primary audience is 35 to 50-year-old male recreational runners who tend to run 30-40 miles a week at an average page of 8:00-10:00 minutes per mile. They’re not overly competitive, but they like to race 5K and 10K races occasionally throughout the year and are always trying to beat their personal best. Many have experienced mild injuries over the last few years that the Zeus Running Collection can help alleviate.

Marketing Budget We have a budget of $40,000 for the initial launch period. If we can prove out the Zeus Running Collection, we’ll allocate additional budget after the first 4 months.

• Launch Day: June 1
• Marketing Assets Ready to Go: May 28
• Pre-Launch Teaser: May 24
• Creative Assets Finished: May 21
• Product Beta Tester Reviews Submitted: May 10
• Written Content Creation Period: April 12 – May 7
• Enlist Beta Testers: April 12
• Project Kickoff Meeting: April 5

Marketing Tactics

• Social Media Marketing: Target runners on Instagram and Facebook with paid ads featuring our endorsed runner racing in the shoe.
• Email Marketing: Email existing customers with a 15% off discount code on the new Zeus Running Collection. Email prospects with a link to the product breakdown page with a code for free shipping.

Responsibilities and Assignments

• Lizzy K: Creative assets
• Mark B: Blog post announcement + product page
• Spencer S: Beta tester outreach
• Larry G: Email and social media marketing campaigns
• Carly M: Project manager

Do I need to write a marketing plan for everything?

As stated earlier, marketing plans can come in all shapes and sizes. But that doesn't mean you need one for every single Facebook ad or whitepaper your team creates. The best marketing plans serve as a source of truth for your team to reach a goal. Within the marketing plan, you should have enough wiggle room to adjust your strategy and tactics. Marketing is an art and science, so there are bound to be surprises once you start executing your plan.

How do I know if my marketing plan is a success?

One of the most common mistakes marketers make is creating a seemingly perfect marketing plan and then going off script as soon as there's a sign of trouble or distraction. Using the SMART goal method (specific, measurable, achievable, relevant, and time bound) is a simple way to ensure your marketing plan is applicable. Every marketing plan should be a success, whether you hit your goal or not, because you'll learn something new about your customer, tactics, and business throughout the process.

Who should make a marketing plan?

If you're reading this article, ideally you. A marketing manager or marketing team member typically writes marketing plans, but marketing strategy should start at an enterprise level. The more people understand the marketing plan for your business, the more you can work together (not in silos) to achieve a common goal. You'll see this happen in larger organizations where the marketing team works plan that the product or sales team have no idea about.

Plan It Out—Make It Happen

Every great campaign starts with an even better plan. Don’t leave your startup’s success up to chance—give it all the thought and attention you can.

With the right plan in place, you won’t be crossing your fingers on launch day or during the quarterly review. You’ll be sitting confidently, knowing that everything is running according to plan.

Need a high-level plan for your startup? We got you covered with our foundr+. Get access for $1. .

About Jesse Sumrak

Jesse Sumrak is a writing zealot focused on creating killer content. He’s spent almost a decade writing about startup, marketing, and entrepreneurship topics, having built and sold his own post-apocalyptic fitness bootstrapped business. A writer by day and a peak bagger by night (and early early morning), you can usually find Jesse preparing for the apocalypse on a precipitous peak somewhere in the Rocky Mountains of Colorado.

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How to Write a Marketing Plan (with Templates and Example)

Written by Dave Lavinsky

What is a Marketing Plan?

A marketing plan is a roadmap that explains how your business will generate more leads and sales. It includes every key marketing strategy that will affect your marketing results from your brand positioning and pricing to your promotional efforts.

Download our Ultimate Marketing Plan Template here >

It’s important to remember that a marketing plan is not something you create in one sitting. This is an ongoing project that requires research, planning, and revision over time before it can truly be finalized.

Although creating a marketing plan can seem like a daunting task, it can actually be quite simple if you know what information should be included in your marketing plan template and where to find examples. Below you will learn everything you must include in your marketing plan so you can effectively grow your business.

What are the Key Components of a Traditional Marketing Plan?

For a comprehensive marketing plan, you should include the following 11 key components:

Executive Summary

Target market segments, unique selling proposition (usp), pricing and positioning strategy, distribution strategy, marketing materials, promotions strategy, digital marketing plan.

• Conversion, Referral and Retention Strategy

Financial Projections

Each of these sections is explained in detail below along with examples.

How to Write a Marketing Plan + Examples

The executive summary is the first section to appear and the last to be written in a marketing plan. The contents include a condensed version of all the findings of the rest of the marketing plan.

The executive summary may include:

• What does the marketing plan intend to accomplish? Why?
• Who handles the daily operations and execution of the marketing plan?
• How will you measure success to determine the effectiveness of the marketing plan?

Keep the executive summary brief and to the point so anyone who reads it immediately understands the salient points.

Marketing Plan Executive Summary Example

TechSmart is an electronics company that specializes in the production of quality products at reasonable prices. A unique selling point (USP) is that our quality products are competitively priced to allow our target market to be able to purchase the items they need without breaking their budget. After assessing my current distribution strategy, we will continue the development of more localized stores in order to cater to the high-earner segment of our market.

A more localized approach will also help support our business-to-business (B2B) marketing strategy. We can work with various schools and universities to implement training measures that teach technicians the proper ways to use our products for a variety of applications. This is important because it will give us a larger market share by cementing ourselves as a go-to company for this segment, which in turn boosts sales overall.

After reviewing the insights from our research, we decided on some broad target markets based on income levels, age brackets, and other variables that might affect their spending power. To start, we want to focus primarily on B2C marketing strategies with these segments while sending out newsletters promoting upcoming products and discounts. In order to reach out to these new segments, we will need to promote our products and services based on the differentiation of their quality and affordability.

TechSmart plans to spend $10,000 a month on marketing activities in order to develop its business within the next six months. Currently, TechSmart has been operating on a small marketing budget while focusing more on its B2B marketing strategy, but it has achieved limited success with this approach. After assessing its current situation, TechSmart’s market research suggests the company needs to shift towards a more consumer-focused B2C marketing strategy in order to achieve growth and reach out to more potential clients that might be interested in purchasing its products or hiring its services.

In order to build awareness for our product line, we plan to launch large-scale online marketing campaigns as part of an integrated multimedia strategy as outlined in the Digital Marketing Plan section. This will allow us to target potential customers who might be interested in our products while promoting awareness of our brand through engaging social media outlets.

To determine success, the Marketing Team will measure whether or not our marketing plan is effective by tracking consumers who buy our products online through the company website; how much revenue was generated from each promotion; what percentage of users signed up for the mobile app, and any other relevant data that helps us track progress towards reaching our marketing goals. We will communicate our success to the C-suite at quarterly reports and work with them to track any changes in revenue from year to year.

To successfully market something you first need to analyze the market’s needs to figure out where the right opportunity exists. Unless you have this information, you will be shooting in the dark and your marketing ROI (return on investment) will suffer. So, start with a detailed analysis of your target customers and their wants and needs.

For example, if you are selling a teeth whitening product, you may identify your customers as single men aged 30 to 40, making between $50,000 and $60,000 per year, living in Manhattan, and own dogs.

What are their needs? In the above case, their primary need as related to your product could be to convey an attractive and professional appearance. Other needs for different products or services could include safety, convenience, ambiance, price, variety, and exclusivity. Finding out the key problems of your target audience will effectively direct all other marketing decisions.

For each customer segment, create a unique buyer persona that will help you develop the appropriate content marketing to speak to their unique needs. Buyer personas can help you sit in your customers’ shoes and understand their perspectives when it comes to buying products and services.

You also must note the 80/20 rule when creating your buyer persona. The 80/20 rule states that 20% of your customers will generate 80% of your revenue.

The point is this….clearly some people who buy from you will not fall neatly into the detailed description of your target customer. That’s ok. By focusing on marketing to and serving your core customer, you’ll get more of the 20% you want and thus much more “bang for your marketing buck.”

Marketing Plan Target Market Segments Example

TechSmart is an electronics company that specializes in the production of quality products at reasonable prices. The TechSmart target market consists of two segments: high-earners with children, and busy parents.

Our primary market is high-earners with children. These customers are parents who are either working or staying at home, and they have money to spend on their children. They are making roughly $150,000-250,000 annually and they want to provide the best for their kids. They also care about quality when it comes to electronics. When these parents shop, they will carefully analyze what needs to be purchased for their child in order to provide the best quality of life.

The high-earners will be the ones looking at the offer of complementary products like headphones, tablets, and games which can be used with our products. They also will be more likely to sign up for the warranty through the mobile app so they get access to freebie offers through holidays like Christmas and Independence Day.

The busy parents segment of TechSmart’s target market typically exhibit the following shopping behaviors:

• They prioritize a good bargain over trendy styles.
• They want to spend as little time as possible at the store.
• They shop for children and themselves.
• They use the internet for product comparison, but will still go to stores to buy items from brands they trust.

Your product and/or service’s USP helps put them ahead of similar offerings made by your competitors – think of it as your competitive advantage. Therefore, it is vital that you create a strong and memorable USP that will make your product and/or service more desirable. A USP could be physical in nature like a product’s form, quality, durability, design, or features. It could also be the additional services you provide when a customer buys your product like delivery, customer service, or installation. Your target market research will come in handy here as it will tell you exactly the kind of products and services your target group needs and desires the most.

Here are some more USP examples used by local businesses:

• We are the only car repair shop that will buy your car if you are not 100 percent satisfied (USP of customer service)
• Delivered in 30 minutes or less (USP of speed)
• Our recipe is so secret, only three people in the world know it (USP of exclusivity)

If you are having trouble identifying your business’s USP, complete a SWOT Analysis to identify your business’s strengths, weaknesses, opportunities, and threats. This will help you determine the best strategy to capitalize on your strengths and opportunities while you address the weaknesses and threats. Use the SWOT Analysis template below to help you.

Continuing with our TechSmart example below, their USP focuses on the quality of their products.

Marketing Plan Unique Selling Proposition Example

The TechSmart unique selling point (USP) focuses on our quality products that are competitively priced to allow our target market to be able to purchase the items they need without breaking their budget.

Your pricing strategy attempts to fulfill one or more of the following marketing goals: improve sales, market share, or profits, get ahead of a competitor or create barriers for any new entrants. Focus on what your most pertinent business objectives are and formulate your prices accordingly.

Furthermore, the strength of your product’s USP also influences your pricing flexibility. More unique products can legitimately quote higher prices, while a product with a more generic USP will have a hard time doing so.

Pricing strategy can also influence the value of your business from a buyer or investor’s perspective. Companies that are able to secure ongoing revenue streams in the form of subscriptions or monthly recurring payments tend to generate higher valuations as there is greater revenue certainty in these models.

Positioning your product and/or service a certain way also will determine its perception among your customer base. For example: Even though both Hondas and Mercedes cars can safely and effectively transport you from point A to point B, Hondas are positioned as value purchases and therefore priced lower than more exclusive Mercedes vehicles.

Marketing Plan Pricing & Positioning Strategy Example

The main concern of my high-income earners is that they want to provide the best for their children and that means quality consumer products. But we know that it can be difficult to make high-quality products and still make them affordable. We want our customers to feel comfortable spending their money on our products, but we also care about providing quality.

Your distribution strategy details how customers will buy from you. It could include a brick-and-mortar store, an e-commerce site, wholesale distributors, retail stores, mail catalogs, or some combination of the above. Base your decision on customer research. That is, find the methods or places your customers find most convenient to buy from and offer your product through those marketing channels.

For example, consider the California cannabis brand Dosist. Dosist distributes through a highly curated network of partner boutique dispensaries as well as through two flagship brick-and-mortar stores. Through its flagship stores, it provides consumers an in-person way to experience the brand. Through its retail partnerships, it gleans wider distribution than it could in a single location.

Marketing Plan Distribution Strategy Example

TechSmart will continue identifying new target market opportunities within our region and build out additional localized stores in order to expand our distribution to our target audience in other high-income areas of the region.

To further distribute our products, we will partner with several retail stores. Location number one is close to a high-income area and is in the mall. Location number two is located near schools that house young parents who are also students at the university across the street.

Offers like buy-one-get-one-free, discounts, and guarantees are classic offers that when leveraged correctly attract new customers and maintain the loyalty of existing customers. Ideally, you can position offers in a way that makes them a win-win for your business and customers.

For example, Package Free Shop, an e-commerce store dedicated to providing reusable and earth-friendly everyday products, regularly offers discounts on products if you sign up for a subscription to those products. This offer is attractive to the consumer as they can get the same product for less and don’t have to remember to reorder. It’s attractive to Package Free Shop because it provides more certainty around cash flow on a monthly basis than one-off purchases.

You can use different marketing methods like the official website, mail catalogs, or brochures to help spread offers, identify what offers and materials might resonate most with your target audience, and spend your resources accordingly.

Marketing Plan Offers Example

TechSmart will run various offers that will allow customers to obtain a set of complementary products if they purchase the specific product mentioned in the offer. Offers will apply only in-store.

Each offer will vary in terms of the purchased product and the complementary set offered. The offer will be valid until it reaches the available quantity provided to each store or until a specific deadline is reached, whichever comes first. The details of each promotional offer will be detailed in the weekly e-newsletter, on our website, and through promotional print materials in-store.

Your marketing assets include the visual and tactical representation of your brand. These items include your logo and other visual identity elements; your website and social media accounts; signage, brochures, or other print collateral; and case studies and testimonials.

Having brand guidelines in place ensures that the look and feel of all assets are consistent between the materials themselves and with your overall brand. This consistency means customers will recognize and feel familiar with your brand, whether they are walking into your brick-and-mortar store, browsing your mobile app, or using your product.

Sample Brand Guidelines

Marketing Plan Marketing Materials Example

All TechSmart marketing assets will utilize our Brand Guidelines. Methods of marketing may include TV commercials, a Social Media Marketing Strategy – organic and paid advertising, promotional flyers for in-store shoppers, also available digitally on our website, and billboards.

Finish Your Marketing Plan in 1 Day!

Don’t you wish there was a faster, easier way to finish your marketing plan?

With Growthink’s Ultimate Marketing Plan Template you can finish your plan in just 8 hours or less!

Your promotions strategy will determine how you communicate with your customers about your product and/or service. Your strategy could include advertisements on TV, billboards, radio, catalogs, product placements in movies, and more. Your choice of promotional channels must be influenced by who your target market is and how it likes to consume information. For instance, if your target customer base is adolescents then taking out an ad in a newspaper would largely be ineffective.

When detailing your promotions strategy, be sure to include a description of each tactic, the estimated cost involved, and how / when you will evaluate ROI and determine whether to modify the tactic or switch course entirely.

Marketing Plan Promotions Example

TechSmart’s promotional strategy targets high-income earners who want quality products for their children, but at the same time not break the bank. TechSmart will offer various promotions so that people can get a sense of what they are buying before they buy it, and free events where consumers can play with the products before they buy them. These events will be promoted through social media, primarily Facebook and Instagram, and through banners and/or pop-ups on our website.

Online marketing should be a central component of most any business’ marketing plan today as customers of all types increasingly spend time online transacting or evaluating potential transactions. There are several components to a successful online marketing strategy: your website, social media accounts, and supporting paid and organic web traffic efforts.

Your website is an extension of your business and should be consistent with the spirit of your brand and easy to interact with. A clunky, cluttered website will quickly turn off customers, who seldom give second chances when it’s as easy as a click of a button to move onto a better option.

Maintaining an active social media presence or leveraging influencers in your space to promote your product enables you to reach broad swaths of prospective customers. Your accounts must be engaging and attractive to your target market as well as content-specific to the platform itself.

For example, your LinkedIn account might include postings on a recent fundraise or supplier partnership, whereas your Instagram account might include beautiful, high-quality photos of your product.

These core pieces of online real estate are then supported by your paid and organic online advertising efforts. By including content-rich blog posts, articles or videos that include your industry’s key terms or words, you will boost your organic visibility in customers’ search results. Similarly, by investing in paid advertising you ensure that you appear in those same searches, but as an advertised result.

Marketing Plan Digital Marketing Strategy Example

TechSmart will use digital marketing to increase its brand awareness in the competitive marketplace. Digital marketing is an inexpensive way to advertise to a large number of potential customers in many different regions with minimal resources.

Generally, TechSmart will use Facebook and Instagram for social media posts about new products or store events. We will also run retargeting campaigns for website visitors and other engaged consumers. We are also considering launching a YouTube channel for tutorials on how to use various types of computer accessories, electronic devices, gaming platforms, and/or popular games.

We will also use Google Adwords to promote shopping ads when people are searching for similar items in our targeted market.

TechSmart will also participate in Influencer Marketing by working with bloggers with large followings in the target market who would be willing to provide reviews or advertise our products on their channels.

Conversion, Referral, and Retention Strategy

In this section of your marketing plan, you should detail each of your customer pathways and the resulting conversion from each path. For certain pathways (like an e-commerce site) this data will be more readily trackable and easier to discern. For other more qualitative marketing efforts (such as the purchase of an ad in a magazine), it may be more difficult to quantify your conversion results.

Think through and identify how you might improve your conversions across various pathways. For example, would showcasing the glowing reviews and ratings of past customers increase your conversion rate on your e-commerce site? Would placing small, trial-size products right next to the cash register in your brick-and-mortar store tick up your average purchase size?

Also, think through in this section what you can do to increase the conversions of referrals from past customers. Can you incentivize your happiest customers to leave you a great online review, gift a sample of one of your products to a friend or recommend you reach out to a family member who might benefit from your services?

All of the efforts outlined above will ensure you retain your best existing customers and build loyalty with them.

Marketing Plan Conversion, Referral, and Retention Strategy Example

To increase our conversion of new customers, we will add a function to the website where people can sign up for emails about upcoming promotions and store events. We can also add links to shop in popular social media marketing channels like Facebook and Instagram. People who visit the site without buying anything will be able to chat with one of our associates if they have any questions or concerns about his/her purchase.

We will also promote samples of games and apps so kids can try out before they buy them, and free events where parents can play with the products their children want before they buy them at home. To encourage past customers to refer friends and family members, we will offer discounts and exclusive offers for repeat, as well as publish reviews from happy customers on our website and social media.

To increase conversions of people who visit the site but do not buy anything initially, we will highlight products that are currently on sale or offer special discounts for first-time customers. We will also create content that explains how to use common devices like laptops, tablets, and smartphones. This will increase our conversion rates by ensuring people are familiar with the products they want to buy before arriving on site.

Our referral program can offer discounts or free samples of products if customers recommend us to friends and family who make a purchase within 24 hours. We can also advertise special deals like time-sensitive giveaways or contests for referrals through social media marketing on Instagram and Facebook. People who already shop with us frequently are likely to be more receptive in encouraging their friends and family members to do so as well.

We will contact past customers via email periodically asking them how they enjoyed their experience at the store, what they thought about specific items they purchased, or how they heard about our store in the past. If they mention that they found out about us through another customer, we will ask them who it was and thank them for their referral so we can send a small gift or coupon to the person they recommended.

This strategy ensures that we continue to offer competitive prices on our products while also increasing people’s trust in our company by implementing new policies and procedures across all pathways.

Every well-researched marketing plan must include projections that will estimate the overall cost of engaging in certain marketing strategies including the results of their implementation in terms of new sales, profits, and customers. Even though these will just be estimates they will still highlight which strategies have the potential to gross the highest ROI.

Your projections need to be revisited time and time again to assess how well the marketing plan has been implemented and what can be done better. Analyzing metrics like cost per sale, average ticket price and retention rates will help you understand which marketing tactics are working and which need to be revisited.

Marketing Plan Financial Projections Example

New Customers:

We project to acquire 160 new customers in Year 1 at a cost of $6,400. This means that the cost per customer acquisition is roughly $40.00.

Existing Customers:

We have 30 clients who are extremely valuable and spend more than once every two months on average. These loyal customers generate an average profit of $2,080 each time they purchase from TechSmart for an ROI of 5%. The total amount projected for existing customers is 120 transactions worth $24,000 or 4% of our revenue goal. With these calculations, it should be clear that investing resources into acquiring new users will result in better returns than capitalizing on people who have already purchased from us but don’t come back often. Furthermore, spending money to keep people returning for future buys is more effective than trying to convince the same person to purchase again after they have already done so once before.

Using these estimates, TechSmart will generate $138,000 in revenue in Year 1 with an average ticket price of $1,350. This equates to around 160 customers purchasing one item each or 320 transactions for a total of $138,000.

Marketing Plan Template

Below is a free strategic marketing plan template to use. Simply answer the key questions below to complete your plan:

• Our target customers are:
• Our unique selling proposition is:
• Our pricing and positioning strategy is:
• Our distribution strategy includes:
• The key offers we will use to attract customers include:
• The marketing materials we will use are:
• The promotional methods we will use to attract customers include:
• Our online marketing strategy includes:
• The strategies we will use to increase our customer conversion rates, referrals and customer retention include:
• Our key financial projections from implementing our marketing plan include:

Marketing Plan FAQs

What are the different formats used for a marketing plan.

Marketing plans can be made using one of four formats: the traditional marketing plan, the digital marketing plan template, the marketing mix, and the product launch.

When it comes to choosing a format, consider what factors are most important for your business. There is no right answer here as you'll have to choose what's best for you. If you want help, use the information below as a guide:

• The traditional marketing plan provides a comprehensive marketing strategy based on your business goals. This type of marketing plan involves research and analysis of the target market segments, unique selling proposition, pricing and positioning strategy, distribution and promotions strategies, and more. If you are seeking to really grow your business, it is helpful to provide this type of plan to provide the details of how you will bring your target audience to your business to generate more revenue. 
• The digital marketing plan focuses on planning steps and milestones to achieve success in your online marketing. Note that even if you are solely marketing online, there are many exercises, like improving your unique selling proposition, that are still critical. With a digital marketing plan template, you'll break your marketing plan down into these essential steps: objective, strategy, tactics, and measurement.
• The marketing mix plan focuses on the 4Ps of marketing: product, price, promotion, and place. If your business sales are driven by physical products or services, this is likely the best format for you. However, if you depend more on media and informational products (like a blog or an eBook), then this type of plan won't be as helpful for you.
• The product marketing plan focuses on launching and/or growing a single product. While the product will be unique, it generally will be branded under your company name so there are elements of the traditional marketing plan the are not required in developing it.

How Do You Develop a Marketing Plan?

First, choose a format for your marketing plan. Please refer to the 1st FAQ question for more information regarding marketing plan formats.

Now that you've chosen a format, it's time to start filling in the blanks. Keep in mind, though, that like any other type of writing (or planning for this matter), your document should be organized and easy to follow. 

To make sure your marketing plan is clear and concise:

• Create an outline . Using your chosen format as a guide, start creating an outline of the sections and subsections you'll include in your marketing plan.
• Fill out each section . Next, fill in the subsections composing each section of your plan. Keep them short and concise so you don't overwhelm yourself or your readers.
• Include examples . Use any relevant data or case studies you've collected to provide examples of strategies and tactics that will work with your business. It can be helpful to include screenshots for social media posts, images of ads, or infographics in sections where they're most relevant.
• Designate a timeframe . For each section, also decide on a timeframe for when you'll achieve the goals outlined for that particular section.
• Revise and update . No document is ever truly complete so it's important to remember to update your marketing plan over time. The work involved in planning, developing, and revising your marketing plan can be daunting at times but it will pay off in the long run when you have a thorough, detailed marketing strategy.

What Should Be Included in the Different Marketing Plan Formats?

You'll need to include different content in your marketing plan depending on which format you choose. When it comes to the digital marketing plan template, for example, there are three main topics that should be covered:

• Digital Marketing Strategy & Overview   - this section provides an overall view of how you're planning to use digital marketing in your campaigns. It includes information like how many channels (and which ones) you will use and why what budget has been set aside for marketing activities and your marketing objectives. This part will act as a roadmap for your digital campaign so make sure it's detailed enough - but not too long!
• Business Market Analysis - this section will help potential investors understand your business and its context. Here you'll include information about your competition, market trends, and industry growth. You'll also mention the opportunities and threats that your company faces so that viewers can get a sense of how it will operate in the future.
• Marketing Strategy - this section is where you explain your specific marketing strategy such as who's involved, what needs to be done and when, etc. Remember to break down each step into smaller chunks so that marketing activities are easier to follow throughout the year or quarter.

When writing content for any other format, simply remember: Keep it brief - no one likes reading long documents! Below we give examples of marketing plan templates for different types of marketing objectives, which should provide some guidance on the content.

Product Marketing Plan Template

• Company introduction & summary of company history (include any key milestones)
• Product description, including how it's different from other similar products offered by your competition
• Product usage statistics and potential markets
• Overview of the marketing strategy, including campaign timeline and key milestones. Also include information about product promotion strategy, pricing strategy, and distribution strategy.
• Summary of expected outcomes for the proposed marketing plan. Include financial projections where possible.
• References to product launch marketing plan template that the writer has used as reference

Marketing Mix Marketing Plan Template

• Description of brands & products within market category (include which brands you're using as competitive references)
• Description of marketing strategy, including marketing objectives and key action steps/tasks to achieve those objectives
• References to marketing mix example that the writer has used as reference

Digital Marketing Plan Marketing Plan Template

• The business overview, including a summary of your digital activities and achievements
• Digital marketing overview, including a description of how you use digital technologies in your business and a time frame for future plans
• References to a digital marketing plan that the writer has used as reference

What is the Difference Between a Marketing Plan and a Business Plan?

The main difference between a marketing plan and business plan is that a marketing plan is focused on customer satisfaction, while the business plan describes how the business will achieve its goals. Other differences include the marketing plan's focus on consumer demand, thorough market research and forecasting, while the business plan also includes financials and production details.

Other Helpful Business Plan Articles & Templates

How to Write a Sales and Marketing Plan

2 min. read

Updated January 3, 2024

You’ve addressed what you’re selling and why in the products and services section. You now have an understanding of the market and an ideal customer in mind thanks to your market analysis. Now, you need to explain how you will actually reach and sell to them.

The marketing and sales section of your business plan dives into how you’re going to accomplish your goals. You’ll be answering questions like:

• Based on your audience, how will you position your product or service in the current market?
• What marketing channels, messaging, and sales tactics will you implement?
• What’s your business model and how will your business operate day-to-day?

By the end of this section, you should have an outline of what growth looks like, what milestones you intend to hit, and how you’ll measure success. Basically, you’re backing up the opportunity you’ve identified with a solid go-to-market plan.

What to include in the sales and marketing section

The sections you should include act as a useful framework for exploring and defining your marketing and sales tactics.

Create a positioning statement

How does your business differ? What do you do that others don’t? If you’re unsure, work through a handful of strategic exercises to create a simple but convincing positioning statement.

Outline your marketing strategy

A marketing plan brings together strategic goals with tangible marketing activities designed to reach and engage your target market—ultimately convincing them to purchase your product.

Craft your sales plan

A good sales strategy provides actionable steps to reach your goals. Estimate how much you intend to sell and outline a process that anyone else in your business can execute.

Optional sales and marketing information to include

The basics of a marketing and sales plan are fairly straightforward. However, it’s also the perfect place to flesh out any details that you think will make your outreach efforts successful.

Create a unique value proposition

What makes your business unique? How does the solution you provide stand out? This is your chance to point to what you believe potential customers will find more valuable about your business over the competition.

Don't forget digital marketing

While we don’t recommend creating separate traditional and digital marketing plans, it may be wise to explore and address them separately within your plan.

Build your promotional plan

How will you convince your customers to buy your products or services? While actual ads and promotions may be months away, it’s best to think through and even mock up designs now.

Conduct a SWOT analysis

With this simple analysis, you’ll better understand your strengths and weaknesses, along with the opportunities and threats you should account for.

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Kody Wirth is a content writer and SEO specialist for Palo Alto Software—the creator's of Bplans and LivePlan. He has 3+ years experience covering small business topics and runs a part-time content writing service in his spare time.

Table of Contents

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How To Create an Effective Marketing Plan for Your Business

Behind every successful company is a well-designed marketing plan.

What is a marketing plan?

A marketing plan is a strategy a business develops and implements to sell products or services. The marketing plan defines the target audience and how to reach it best, sets goals, establishes the price for products and services, outlines tactics, and shows how the company will measure its marketing efforts.

Even though marketing plans don’t always produce immediate results, they are still a crucial component of a business plan and are worth considering.

A well-designed and effective marketing plan can reveal opportunities for a business. This can be through creating new audience segments, a change in pricing strategy, or differentiation from the competition .

The right marketing plan can help your business reach new heights.

A typical marketing plan includes:

• A summary of your advertising and marketing goals
• The current state of your business’s marketing
• A timeline for completing the tasks within your strategy
• KPIs (key performance indicators) you will track
• An overview of your target market and customers’ needs
• The methodology you’re using to evaluate the strategy’s performance

Why does your business need a marketing plan?

Often, a marketing plan is a missing link between business strategy  and marketing execution.

If you feel that you are trying many different things on an ad hoc basis without knowing which ones are working, then it is clear that you need a plan.

Here are some of the benefits of creating a marketing plan for your small business:

• Understanding:  A thorough analysis of current market conditions and  where your company stands can help you identify your company’s strengths and weaknesses and potential new markets.
• Focus and Alignment:  It is easy to lose your sense of direction without a plan. A marketing plan ensures your marketing goals are aligned with your business’s mission, vision, and goals . A marketing plan keeps you motivated and on track so you don’t get sidetracked.
• Coordination:  A working document of your marketing strategy facilitates collaboration between management, the marketing team, and the entire company. You can facilitate team collaboration with a tool like Canva Docs .
• Informed decisions: Planning can prevent you from making rash decisions if difficult circumstances arise.
• Max Value:  A cohesive marketing plan amplifies the value of every campaign.

How to create a marketing plan

Detailed marketing plans outline the  strategies  and specific actions your marketing team will take to reach your marketing goals.

If you created a business plan , you probably already have a section on marketing in that plan. But that section will be a high-level summary. You’ll need to expand it to create an effective marketing plan.

The following tips are starting points and best practices that will guide you in creating a comprehensive and effective marketing plan for your small business:

1. Start with an executive summary

The executive summary usually appears at the beginning of your marketing plan. It summarizes your business and the key takeaways from your marketing strategy. It should also outline your marketing objectives and demonstrate how campaigns are tied together.

An executive summary should also provide a quick overview of your company. Here, readers are introduced to the company’s objectives, marketing successes, and plans for the future.

A typical executive summary would include the following:

• Simplified marketing goals
• Milestones/achievements of the company
• Future projects or plans
• Relevant facts about your brand

Executive summaries are meant to pique interest in your marketing plan and excite people to read it.

Lastly, your summary helps set the tone for your marketing plan. Think carefully and select the tone that best reflects your brand.

2. State your mission, vision, and values

Reviewing your company’s values, vision, and mission before starting marketing is a good idea. Your marketing plan becomes more meaningful when you put all the information in perspective.

In short, this section should answer why you do what you do.

This section aims to inform anyone who reads your marketing plan about your company’s overall goal. This will enable them to understand your marketing goals, activities, and future objectives.

3. Identify your target market

To write an effective marketing plan, you must first identify and understand your niche. Make sure you know the specific demographic you are aiming to reach.

This will help you pinpoint and nail your marketing from the get-go if you know your best customers. You will waste a lot less time and money and convert more leads by targeting your advertising campaigns and using the right messaging ,

A buyer  persona  represents your ideal customer .

Including information about your buyer personas, such as age, gender, and income, is helpful. Don’t forget to include behavioral and psychographic data, such as pain points and goals.

Ultimately, you’re trying to answer the following questions: What motivates  your audience? What problems do they have that your product or service can solve?

If your company already has buyer personas, this step might mean you need to refine them.

Some businesses might have several types of target customers. As such, it is typical to create more than one buyer persona.

Ultimately, when you outline your buyer personas, you can segment your marketing campaigns properly and create marketing materials that are more likely to influence and resonate with them.

All this knowledge will help you create a compelling positioning statement , a unique selling proposition , and a  strong brand .

You can outline the traits of your ideal customer by including the following:

The more you know about your customer, the more capable you are of giving them the best experience.

4. Research your competitors

Whatever your product or service, there is always competition for your target market.

It is rare for small business owners to  study their competitors  in depth or to identify companies outside their industry that have just as much ability to attract customers.

You can devise strategies by understanding your competitors’ competitive advantages and how they might respond to your offerings.

By identifying competitors, you can differentiate your business by providing consumers with what your competitors may lack.

As part of your market research, you can also conduct a SWOT analysis of your competitors . Learn what they are doing, what works for them, and how you can improve.

Consider looking into the following aspects when researching your competitors:

• Leaders and marketers at their company
• Financials and growth of the company
• Products or services they are best known for
• Social media marketing strategy
• Check their top-performing blog posts

5. Establish accurate benchmarks and metrics

You can’t plan for your business’s future if you don’t know where it stands today. Increasing R.O.I. (return on investment) is impossible unless you know your goal.

Having baselines will allow you to monitor your progress. This will also allow you to analyze what worked and what didn’t to build a more robust strategy.

Determine which key performance indicators (KPIs) you will use to track and measure each marketing campaign element.

The indicators will assist you in communicating your progress to your business partners or investors. They will also aid you in determining whether or not your marketing efforts are yielding the desired results.

6. Determine your marketing goals

Marketing goals drive your marketing plan. They are the highest level of your strategic thinking . Ideally, you establish these goals after identifying problems and opportunities.

In general, these objectives will have a financial or communication focus and may include the following:

• Maximizing sales revenue or volume
• Lead generation
• Improving customer satisfaction
• Raising  brand awareness
• Transforming customer perceptions
• Increasing  customer retention

Clearly defining your goals will help you measure them effectively. That said, all of your marketing objectives should meet the following SMART criteria:

Be clear about what you want to accomplish. It is essential to clearly define the goal to ensure everyone is on the same page.

A quantifiable objective makes it easy for you to measure your progress. Decide what data will be used to measure the goal and how it will be collected.

It is essential to keep your goals realistic to remain motivated to achieve them. Setting lofty goals is fine, but you should break them down into smaller chunks to make them more manageable.

Goals must be aligned with the company’s mission—set goals for a purpose, not just to accomplish something. When determining whether a goal is relevant, deciding on the critical benefit to the organization is crucial.

Each goal should have a deadline. There isn’t much point in setting a goal without a deadline. How can you assess whether something was a success or failure? This is why S.M.A.R.T. goals include a due date. Although this doesn’t mean all the work is done, you can evaluate the endeavor and set new goals.

7. Identify your marketing channels and choose your marketing tactics

With more  marketing channels , selecting the best one for your business can be challenging.

Study all of your marketing options, including traditional and digital methods . The more you know about these tactics, the easier it will be to choose the ones most suitable for your business and to build effective marketing funnels .

Among the most popular digital marketing channels are:

Search engines

Nearly half of all online shoppers begin their research with a search engine. Including link-building outreach and optimizing for local SEO   in your marketing plan will enable you to reach people when they’re actively searching for your products and services.

Social media

90% of social media users have communicated with a brand due to their social media presence, and 53.6% of the population uses social media. Every type of consumer is on some  social media platform, whether it’s Facebook, Twitter, or LinkedIn, so social media is essential to a business’s marketing strategy.

It may seem overwhelming to consider all the possibilities but take the time to concentrate on the sites that will generate the most significant benefit for your business.

Email marketing remains an effective and popular choice for small businesses. Companies can use email marketing techniques in many ways, including newsletters, promotional campaigns, and transactional emails.

Consumer behavior has changed due to the popularity of smartphones and tablets. Because people carry these devices with them almost wherever they go, companies seek to implement marketing strategies to reach their customers through their mobile devices .

Many businesses are trying to figure out how to make contextually relevant ads appear when people watch or read content on their devices. Contextual targeting helps companies make ads more relevant, increasing response rates and ad recall.

Having a well-rounded marketing mix is essential, giving yourself plenty of time for these channels to pay off and reach critical mass and leaving room for trial and error.

Algorithms primarily power digital marketing. Algorithms may help businesses provide personalized experiences to users, but any algorithm changes can quickly render marketing plans useless.

An eCommerce business must have a diverse media strategy to survive in this highly dynamic market. By driving traffic through SEO , email, and media coverage, we’re less vulnerable to a single tech platform unfavorably changing its algorithm.

Some of these channels and tactics will be challenging for you to execute without some expert help. For example, suppose you’re starting a business in the United Kingdom. In that case, you might look at United Kingdom marketing agencies that can help you define proper tactics for channels where you have little or no experience. Similarly, you’ll want to identify agencies in the U.S. (including those that specialize in the channels you care most about) if you’re building a marketing plan for the U.S. market.

8. Set your budget

A marketing budget describes how much money the business has allotted to the marketing team to pursue the initiatives and goals they have listed and identified.

When you draft the plan and evaluate your course of action, note the estimated cost, assets, and time required to achieve the stated goals; this will help when it comes time to set the actual budget.

Additionally, setting a marketing budget will ensure you don’t lose sight of the financial aspect of things during execution and implementation.

Even if your marketing team uses many free channels and platforms, preparing for “hidden” costs is best.

Depending on how many individual expenses you have, it might make sense to itemize this budget based on the specific things you intend to pay for.

Here are some examples of marketing expenses:

• Outsourcing  marketing costs to a marketing agency or other provider
• Application software for marketing
• Paid promotions
• Events (the ones that you will host and attend)

9. Establish guidelines for tracking and reporting

It would be best to conclude your marketing plan by explaining how you plan to track or measure your results. Standardizing tracking results across your team will save you time and frustration in the long run.

In this section, you can go as in-depth as you like. However, here is a minimum set of guidelines for tracking results you can start working with:

• What you are tracking
• How you are tracking
• How often you are tracking

Marketing plans require a lot of effort. To create an effective strategy, you must dig deep into your target market’s competitive research, audience data, and research channels.

Remembering that marketing plans are not set in stone is also important. As your business grows and evolves, so should your marketing plan.

But if you have the fundamentals down, you are more likely to achieve your business goals if you create an effective marketing plan.

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How to create a marketing plan in 2024

7 steps to creating an effective marketing plan for businesses of all sizes

A marketing plan is a bit like a job description for your company. Everyone should have one, but they’re often not fit for purpose, out of date, and reviewed infrequently...

Research has shown that businesses with plans succeed, outperform competitors, and retain staff, more than those with no plan.

Without a plan there’s no direction for the company or its employees, decisions can be uninformed, opportunities can be missed and threats can damage or destroy the business.

Whether you are looking at creating a traditional marketing plan or a multichannel digital marketing plan, we've got resources to help you.

Free marketing plan template aimed at small businesses

In this article, Annmarie Hanlon recommends 7 simple steps for structuring a classic marketing plan. But for an SME or SMB, you need a little more detail about prioritizing your investment of time and money in your communications channels as we've mentioned.

Our Free marketing plan template download , by our co-founder Dr. Dave Chaffey who developed the RACE Planning Framework, provides a little more detail needed for a 'real-world' plan to grow a business.

Free marketing plan template download

Use our simple three-page Microsoft Word template if you work for a small business who needs to create a simple, practical marketing plan quickly. It's structured in three sections of steps using the acclaimed RACE Growth System for improving marketing results

Access the Free marketing plan template

What is a marketing plan?

A marketing plan is your place to document the process of defining and implementing your marketing strategy and creating a roadmap for future growth and business development. A marketing plan should be customer-centred, focused on your target audience and the value propositions you will deliver to them.

The key element of marketing strategy within the plan that you need to compete effectively is the Segmentation, Targeting and Positioning strategy for your brand, known as STP for short. These stages in target marketing strategy development that should be central in your marketing plan are summarized in Figure 4.10 in Digital Marketing: Strategy, Development and Planning created by Dave Chaffey of Smart Insights.

Your plan must reference Segmentation, Targeting and Positioning as essential sections you must cover in a classic marketing plan for a large business. However, for smaller businesses, you also need more practical strategies for how you will reach and engage your audiences using the key digital marketing channels today including search, social media and email marketing and then how you will persuade and convert your audience on a website or on your social pages. So, for a small or medium business (SME or SMB depending on where you are reading) your marketing plan must also include communications strategies to help you achieve your goals. That's why Smart Insights created the RACE planning framework to give guidance on how to best plan and action best practices for these channels.

How to create and structure a marketing plan

To structure your marketing plan, we recommend utilizing the Smart Insights RACE Growth System, an easy-to-use strategic marketing framework that helps you identify opportunities, strategies, and actions to help you drive growth, at each stage of your marketing funnel.

As the visual shows, our OSA process, of which you can see examples in different sectors in our editable Word plan templates, is structured in three parts:

• Opportunity : Situation review including marketplace analysis (customers, competitors and channel partners), performance analysis and Vision and SMART Objective setting based on forecasting (spreadsheet tools available in our templates)
• Strategy : Segmentation, Targeting and Positoning (STP) and the tactics forming the 7Ps of the marketing mix.
• Action : Budget, resourcing including team and tools and marketing technology (Martech) and 90-day action plans.

As a marketer, every activity will fall into either an opportunity, strategy, or action. With a strong marketing plan in place, you will be able to measure each of these elements, and more importantly, ensure all marketing activities remain integrated.

Some marketing plans, such as this Chartered Institute of Marketing recommendation on How to write a marketing plan define more stages, but particularly for smaller businesses we believe the simpler  Opportunity > Strategy > Action enables you to communicate your plan better!

Identify marketing opportunities

Let's now look at what you need to include in your plan, starting with your opportunities. A marketing plan is not just a list of activities to work on! To identify the opportunities to prioritize and challenges to overcome. You need to start with internal audits, external analysis, and goal setting - to give your marketing a purpose. We recommend summarizing your key issues based on a TOWs analysis which is a powerful form of SWOT analysis explained in our post giving SWOT analysis template examples .

Through our RACE Planning Framework, you can access tools and templates designed to help you optimize across 25 opportunities, integrated across each stage of RACE, which you can see in the infographic below:

Starting with these holistic approaches, you will quickly identify opportunities for growth and can plan strategies and actions that help you achieve your vision for your business. That's why opportunities are the first step in our OSA cycle.

Identify marketing strategies

Now you know what you want to do, strategy is working out how to achieve your goals in an efficient and effective manner. To do so, you'll likely lean on guides, templates, and models to inform your strategy.

Making good business decisions to inform your budgets, investment priorities, and key metrics are all elements of a successful marketing strategy.

Marketing plan actions

Of course, the final stage of any marketing strategy is putting it all into place!

To help you manage your time and marketing outputs, our RACE Growth System is structured around short 90-day planning cycles. This means you will see quarterly growth, as well as setting longer-term annual goals.

Quarterly measurement and reporting allow marketers and business owners to spot trends and make optimizations in a shorter timeframe too, to keep cycling customers through your dedicated marketing funnel experience.

Example marketing plan structure

It can be daunting to develop a marketing plan for the first time, so let's walk through the basics together. If you're looking for a practical, simple, data-driven marketing plan, these 7 factors will help you create and action your plan with success.

Step 1. Customer analysis (Opportunity)

A good plan starts by asking 'Where are we now?'. Gain an overview via your customers, but don’t forget to ask the right questions. One of my pet hates is the ‘hypothetical question’ e.g. A hotel asking “if you would stay here again?” It’s possible you would stay there again, but if it’s been a one-off visit it’s very unlikely it will actually happen. Removing hypothetical questions ensures you capture facts, not fiction.

If you’ve got a start-up business or are looking at a marketing plan for a totally new area, many other research resources are available including online reports, insights via trends and conferences. This informs your business decision and ensures the plan is fundamentally sound.

Step 2. Marketing audit (Opportunity)

After you’ve captured customer insights, the next step is a comprehensive review or audit of the business. Most countries publish statistical data on businesses in their region. This can tell you the number of businesses in specific sectors, average numbers of employees, average earnings, average income per household and more. This valuable information highlights market values, market potential and opportunities. This enables you to understand where your business sits in its market sector and the market share available.

A key element of the audit is the SWOT and whilst you and many marketers are familiar with the SWOT analysis, you may be less familiar with the McKinsey 7S framework of business. Taking a holistic look at the business, thinking about Strategy, Structure, Systems, Staff, Style, Skills and Shared values forms a base for your SWOT. Business members can access a 7S and SWOT template in the smart insigths Business marketing plan guide .

Part of a marketing audit is competitor benchmarking. Really understanding what the competitors offer. The more you understand how they work, the more likely you are to be able to predict their next move. You won’t be one of these companies that says “we never saw it coming”. Tools such as Google Alerts help you embed this as an automatic ongoing process.

One of my clients ensured they always got the early news on their key competitor by buying some of their shares! It meant they had access to latest reports, and newsletters and could attend annual meetings to hear what other shareholders thought. This was all for an investment of £150.

Step 3. Create sustainable objectives: Where do we want to go? (Opportunity)

It’s easy to create general objectives; it’s harder to develop SMART objectives.

Taking this one stage further, businesses that use numbers alone often miss key values inside the business. It’s easy to become numbers-driven; it’s harder to create ‘softer’ objectives. In Emarketing Excellence (2022), Dave Chaffey and PR Smith developed the 5s model, initially as a mechanism for reviewing websites. I’ve used this for many years to develop business objectives. It tends to challenge the thinking within a business and gets the owners and managers considering the business as a whole, rather than sales alone.

Look at your business. Do you have SMART objectives for:

• The sales forecast; sales figures, number of new clients wanted?
• Customer service; how can you improve the service to customers?
• Communication (speak) providing information to clients?
• Saving time, increasing your business efficiency and reducing costs?
• The wow factor! Adding sizzle to make your business stand out from the crowd?

Step 4. Segment your customer base (Strategy)

Key strategic initiatives for your business will include one or more of these options:

• Enter new markets
• Develop new products
• Improve the competitive position of the business
• Maintain the competitive position
• Harvest part of the business
• Exit the business

When you know the strategic initiatives the business is taking, it’s easier to segment your customer base, whether you’re B2B, B2C or a blend of both. You can use the mnemonic SUPERB to identify your customer segments:

• Size – Is the market large enough to justify segmenting?
• Unique – Do measurable differences exist between segments?
• Profits – Do anticipated profits exceed the costs of additional marketing plans and other changes?
• Easy Access – Is each segment easily accessible to your team?
• Reaction – Is the market able to react to your communications?
• Benefits – Will the different segments need different benefits?

Step 5. Target new customers and position your business (Strategy)

Growing a business always involves finding new customers, this may be different segments or markets and may encourage your business to look at product development.

What opportunities are there in your business to:

• Sell more of your existing products or services to your existing customer base? (Market Penetration Strategy)
• Introduce your existing product range to a new customer group? (Market Development Strategy)
• Augment or improve the existing product offer? (Product Development Strategy)
• Move into a new market with a new product offer using the skills within the business? (Diversification Strategies)

Pricing is a critical area in any business. Kotler (1988) described nine marketing mix strategies on price quality, which we look at in detail in the Business marketing plan guide for Business members, to support your pricing strategy development.

A pricing matrix is a really useful tool for product marketers or managers because it helps you identify opportunities within your product and pricing strategies. Don't forget to research which of these strategies are your main competitors using too and make sure to use key messages to help differentiate yourself.

Step 6. Create your marketing action plan (Action)

The key to making it happen is to create a detailed marketing action plan. If you don’t have time to conduct each step yourself, you can explore other options and contract out specific tasks to an external consultant or agency.

I have found that an Action Plan that includes more detail, nominates someone to do the work and sets dates by when it should be completed, is more likely to get done than a loose set of instructions. A good action plan becomes ’work instructions’ for different people.

Busy marketing managers may enlist support from the admin team who often relish the opportunity to carry out new tasks, as long as they have a detailed brief. Or for more specialized work, marketing managers may wish to enlist an Agency.

Step 7. Monitor, manage and improve (Action)

The final step is about monitoring action, managing the process and measuring results. The 7 steps to make your plan happen are:

• It is essential to maintain the impetus, start the plan today, not tomorrow.
• Appoint one person to monitor the entire plan and give them the authority to do so.
• Regular meetings should be held to review the plan. These could be 20-minute meetings at the start of the week.
• If you don’t do it today, your competitors will start tomorrow.
• If one item is difficult to start, move on to the next area.
• At the end of each quarter, review what has taken place and where more help is needed.
• The most successful businesses stick to the plan and make it happen – whilst still getting on with the day job.

Other types of marketing plan

As the world of digital marketing continues to develop, many find that particular functions within marketing require their own planning document. See examples of where this may be useful below:

• New product marketing plan: Launching a new product requires its own planning, this process can be make or break for your product. Find out about the product launch plan that generated $1 billion in 60 days .
• Content strategy: 98% of marketers believe 'having or following' a content strategy is 'important for marketing success'.
• Nich marketing strategy: Niche marketing considers the narrow category into which your business falls and targets specific subsets of customers accordingly.

But, remember, it is recommended to define one flagship plan for the whole team, for governance and accountability, before branching out into secondary planning.

One final tip; set a start and an end date for creating and launching the marketing plan , if not, the audit stage could continue indefinitely! Download your free guide and get started today.

Use our simple three-page Microsoft Word template if you work for a small business who needs to quickly create a simple, practical marketing plan quickly. It's structured in three sections of steps using the acclaimed RACE Growth System for improving marketing results

By Annmarie Hanlon

Annmarie Hanlon PhD is an academic and practitioner in strategic digital marketing and the application of social media for business. Dr Hanlon has expertise in the strategic application of social media for business and the move from digitization, to digitalization and digital transformation for business. Her expertise spans consumer touch points, online customer service, the use of reviews, the role of influencers, online engagement and digital content. You can follow her update on Twitter https://twitter.com/annmariehanlon

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Marketing Plan

A document that lays out the marketing efforts of a business in an upcoming period

What is a Marketing Plan?

A marketing plan is a document that lays out the marketing efforts of a business in an upcoming period, which is usually a year. It outlines the marketing strategy, promotional, and advertising activities planned for the period.

Elements of a Marketing Plan

A marketing plan will typically include the following elements:

Marketing objectives of the business : The objectives should be attainable and measurable – two goals associated with SMART, which stands for Specific, Measurable, Attainable, Relevant, and Time-bound.

Current business marketing positioning : An analysis of the current state of the organization concerning its marketing positioning.

Market research : Detailed research about current market trends, customer needs, industry sales volumes, and expected direction.

Outline of the business target market : Business target market demographics.

Marketing activities : A list of any actions concerning marketing goals that are scheduled for the period and the indicated timelines.

Key performance indicators (KPIs) to be tracked

Marketing mix : A combination of factors that may influence customers to purchase products. It should be appropriate for the organization and will largely be centered on the 4Ps of marketing – i.e., product, price, promotion, and place.

Competition : Identify the organization’s competitors and their strategies, along with ways to counter competition and gain market share .

Marketing strategies : The development of marketing strategies to be employed in the coming period. These strategies will include promotional strategies, advertising, and other marketing tools at the disposal of the organization.

Marketing budget : A detailed outline of the organization’s allocation of financial resources to marketing activities. The activities will need to be carried out within the marketing budget .

Monitoring and performance mechanism : A plan should be in place to identify if the marketing tools in place are bearing fruit or need to be revised based on the past, current, and expected future state of the organization, industry, and the overall business environment.

A marketing plan should observe the 80:20 rule – i.e., for maximum impact, it should focus on the 20% of products and services that account for 80% of volumes and the 20% of customers that bring in 80% of revenue.

Purpose of a Marketing Plan

The purpose of a marketing plan includes the following:

• To clearly define the marketing objectives of the business that align with the corporate mission and vision of the organization. The marketing objectives indicate where the organization wishes to be at any specific period in the future.
• The marketing plan usually assists in the growth of the business by stating appropriate marketing strategies, such as plans for increasing the customer base.
• State and review the marketing mix in terms of the 8Ps of marketing – Product, Price, Place, Promotion, People, Process, Physical Evidence, and Performance.
• Strategies to increase market share, enter new niche markets, and increase brand awareness are also encompassed within the marketing plan.
• The marketing plan will contain a detailed budget for the funds and resources required to carry out activities indicated in the marketing plan.
• The assignment of tasks and responsibilities of marketing activities is well enunciated in the marketing plan.
• The identification of business opportunities and any strategies crafted to exploit them is important.
• A marketing plan fosters the review and analysis of the marketing environment, which entails market research, customer needs assessment, competitor analysis, PEST analysis , studying new business trends, and continuous environmental scanning.
• A marketing plan integrates business functions to operate with consistency – notably sales, production, finance, human resources, and marketing.

Structure of a Marketing Plan

The structure of a marketing plan can include the following sections:

Marketing Plan Objectives

This section outlines the expected outcome of the marketing plan with clear, concise, realistic, and attainable objectives. It contains specific targets and time frames.

Metrics, such as target market share, the target number of customers to be attained, penetration rate, usage rate, sales volumes targeted, etc. should be used.

Market Research – Market Analysis/Consumer Analysis

Market analysis includes topics such as market definition, market size, industry structure, market share and trends, and competitor analysis. Consumer analysis includes the target market demographics and what influences their buying decisions – e.g., loyalty, motivation, and expectations.

Target Market

This defines the target customers by their demographic profile, such as gender, race, age, and psychographic profile, such as their interests. This will assist in the correct marketing mix for the target market segments.

SWOT Analysis

A SWOT analysis will look at the organization’s internal strengths and weaknesses and external opportunities and threats. SWOT analysis includes the following:

• Strengths are the organization’s competitive advantages that are not easily duplicated. They represent the skills, expertise, and efficiencies that an organization possesses over its competitors.
• Weaknesses are impediments found in the operations of an organization, and they stifle growth. These can include outdated machinery, inadequate working capital, and inefficient production methods.
• Opportunities are prospects for growth in the business through the adoption of ways to take advantage of the chances. They could include entry into new markets, adopting digital marketing strategies, or following new trends.
• Threats are external factors that can affect the business negatively, such as a new powerful competitor, legislative changes, natural disasters, or political situations.

Marketing Strategy

The marketing strategy section covers actual strategies to be included according to the marketing mix. The strategy centers on the 8Ps of marketing. However, firms are also at liberty to use the traditional 4 P’s of marketing – product, price, place, and promotion. The 8 P’s are illustrated below.

The correct marketing mix is determined by the target market. The most expensive options are advertising, sales promotions, and PR campaigns. Networking and referrals are less costly.

Marketers also need to pay attention to digital marketing strategies that make use of technology to reach a wider market and have also proven to be cost-effective.

Digital marketing channels, which became popular in the early 21 st century, may eventually overtake traditional marketing methods. Digital marketing encompasses trending methods, such as the use of social media for business.

Other strategies within the marketing strategy include pricing and positioning strategy, distribution strategy, conversion strategy, and retention strategy.

Marketing Budget

The marketing budget or projection outlines the budgeted expenditure for the marketing activities documented in the marketing plan. The marketing budget consists of revenues and costs stated in the marketing plan in one document.

It balances expenditures on marketing activities and what the organization can afford. It’s a financial plan of marketing activities to be carried out – e.g., promotional activities, cost of marketing materials and advertising, and so on. Other considerations include expected product volume and price, production and delivery costs, and operating and financing costs.

The effectiveness of the marketing plan depends on the budget allocated for marketing expenditure. The cost of marketing should be able to make the company break even and make profits.

Performance Analysis

Performance analysis aims to look at the variances of metrics or components documented in the marketing plan.  These include:

Revenue variance analysis : An analysis of positive or negative variance of revenue. A negative variance is worrisome, and reasons should be available to explain the cause of deviations.

Market share analysis : An analysis of whether the organization attained its target market share. Sales may be increasing whilst the organization’s share of the market is decreasing; hence, it is paramount to track this metric.

Expense analysis : An analysis of marketing expense to sales ratio . This ratio needs to be compared to industry standards to make informed comparisons.

The ratio enables the organization to track actual expenditures versus the budget. It is also compared to other metrics, such as revenue analysis and market share analysis. It can be dissected into individual expenditures to sales to get a clearer picture.

Administration of a Marketing Plan

The marketing plan should be revised and adapted to changes in the environment periodically. The use of metrics, budgets, and schedules to measure progress towards the goals set in the marketing plan is a continuous process by marketing personnel.

There should be a continuous assessment to verify that the goals of the marketing plan are being achieved. The marketing manager should be able to review if the strategies documented are being effective, given the operating environment.

It is irrational for the marketing manager to notice anomalies and wait to review at year-end when the situation might have already deteriorated.

Changes in the environment may necessitate a review of plans, projections, strategies, and targets. Therefore, a formal periodical review – such as monthly or quarterly – may need to be in place. This may mean preparing an annual marketing plan but reviewing the plan quarterly to keep targets and plans aligned closely to environmental changes. It goes without saying that plans are as good as their feasibility to succeed in the given environment.

More Resources

Thank you for reading CFI’s guide to Marketing Plan. To keep learning and advancing your career, the additional CFI resources below will be useful:

• 4 P’s of Marketing
• Market Research
• Return on Ad Spend (ROAS)
• Competitive Advantage
• See all management & strategy resources
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How To Write a Marketing Strategy for Your Business Plan

Potential investors want to see how you plan to sell

Alyssa Gregory is an entrepreneur, writer, and marketer with 20 years of experience in the business world. She is the founder of the Small Business Bonfire, a community for entrepreneurs, and has authored more than 2,500 articles for The Balance and other popular small business websites.

How Marketing Strategy Fits Into Your Business Plan

The 4 ps: product, promotion, price, and place, 7 tips for writing a marketing strategy, the bottom line, frequently asked questions (faqs).

Bulent Ince / E+ Collection / Getty Images

A marketing strategy is important for all businesses because it clearly outlines how they'll find new customers and promote their products and services to ultimately achieve more sales. You can use the marketing strategy as a stand-alone tool, as part of a marketing plan, or as part of a business plan, all with slightly different components.

Let's focus on some marketing strategy examples for your business plan. 

• A solid marketing strategy addresses the four Ps: product, promotion, price, and place.
• Your success can depend on understanding your clients’ needs and being flexible enough to find a way to meet them.
• Keep your budget in mind. You can only do what you can afford to do, and you should plan for accommodating periodic shortfalls.

The marketing strategy section of your business plan builds upon the market analysis section . The marketing strategy outlines where your business fits into the market and how you'll price, promote, and sell your product or service. It can also act as a source of important information for potential investors who are analyzing your business.

You can break down the key information in the marketing strategy section using the 4 Ps of marketing concept: product, promotion, price, and place.

Product can refer to either a physical product or a service that you plan on offering. Some of the product areas that fall into this section include:

• Related products or services
• Functionality

Promotion covers the various aspects of how you plan on marketing your product or service. The areas you should address include:

• Advertising
• Marketing budget
• Promotional strategy
• Publicity and public relations
• Sales force
• Sales promotion

This addresses the way you plan on pricing your product or service. The aspects of pricing you should address are:

• Bundling (if you have related products/services)
• Pricing flexibility
• Pricing strategy
• Retail price
• Seasonal price (if applicable)
• Wholesale (volume) price

Also known as distribution, this part is all about the delivery of your product or service to your customers. Some areas you should cover include:

• Distribution centers
• Distribution channels
• Inventory management
• Order processing
• Transportation
• Warehousing

Keep seven things in mind as you write the marketing strategy section of your business plan to make it as effective and relevant as possible.

Show How Unique You Are

The foundation of your marketing strategy should be your unique selling proposition (USP). This is the statement that outlines what differentiates you from everyone else in the market. Create your USP first, then build upon it by relating it to each of the 4 Ps.

The common thread through each part of your marketing strategy should be how your business solves a problem or meets a need better than anyone else.

Know Your Customers/Clients

The information you include in your marketing strategy should incorporate all the research you conducted in your market analysis . Make sure you have a clear idea of who your ideal customers or clients are, what they like, what they need, and what they expect. This will make your marketing strategy more accurate and applicable to your target audience.

Be Flexible

The 4 Ps of marketing work well for physical products, but you may have to tweak them a bit for services. For example, you might use your website instead of a physical location for the place section. Your website should also be a part of your promotion section, as should any social media platforms that you participate in.

Do Your Research

When you’re determining your pricing, you should have plenty of data to back up your decision when you're determining your pricing. Include industry reports, competitor ads, and comparisons that demonstrate the research you conducted and how you came to the conclusion that you're pricing your product or service correctly.

Use Visuals

As in other sections of your business plan, using charts, graphs, and images to illustrate your facts can make them easier for your audience to absorb and understand. Is your pricing right at the median of the industry? Are you planning to use a four-step distribution process?

Use visual aids to drive your point home.

Remember Your Budget

You'll outline the financial analysis of your company in another section of your business plan but keep those numbers in mind as you write your marketing strategy. Your marketing process may look good by itself, but you'll have a difficult time meeting your goals unless you tie it directly to your financial status.

Include Your Collateral

You should include samples as exhibits if you're going to talk about your marketing collateral in your marketing section. These might include brochures, fact sheets, videos, and photos.

Your marketing strategy is your overall plan for how you're going to make your business profitable. Larger enterprises might have different strategies for various arms of their operations. Sole proprietors carry the weight of a single plan on their own. But addressing all these components will increase your odds of success in any case.

What are the four types of marketing strategies?

Many consider the four Ps to be the basic types of marketing strategies, but others focus on four possible ways you can reach clients and consumers: search engine optimization, paid advertising, content marketing, and sales.

What are the seven Cs of marketing?

The seven Cs organize your marketing strategy. They can vary depending on who you talk to and the nature of your business, but you can tailor yours to best meet your goals and needs. Most include customer, consistency, creativity, and communication. Some include other factors, such as convenience, competition, credibility, culture, and change.

American Marketing Association. " The Four Ps of Marketing ."

Notes Learning. " 7 Cs of Marketing ."

OBC. " The 7 Cs of Marketing: How to Apply Them ."

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10 Marketing Plan Examples to Inspire Your Campaigns

What do hiking a trail, driving to a friend’s house, and executing marketing campaigns all have in common? Each requires you to closely follow directions.

Directions are a critical part of our daily life. Used correctly, they can guide decision-making processes, make labor more efficient, and get where you want to go as quickly as possible. 

But failing to keep track of directions could cost you — and not just gas money. When it comes to marketing strategies, not having a clear goal tanks web traffic, dissipates brand interest, and costs companies across the United States a whopping $400 billion a year.

Designing a marketing plan is certainly no easy task, but it can be made easier with best practices, strategic tips, and concrete examples from successful businesses all over the world.

What is a marketing plan?

A marketing plan is a strategic document that acts as a guide for marketing campaigns and strategies. These critical road maps detail where you are, where you’re going, and how you plan to get there.

The average marketing plan consists of seven major sections:

• Writing an executive summary
• Discussing the mission statement
• Listing marketing objectives
• Performing a SWOT analysis
• Completing market research
• Designing a market strategy
• Determining a budget

The more detailed a marketing plan is, the more efficient it will be at accomplishing its goals. 

As you might imagine, marketers who bother to write a concrete marketing plan enjoy several benefits :

• Organized marketers have a 674% higher chance of reporting success
• Marketers who set goals are 377% more successful than those who don’t

It’s clear that a successful marketing plan opens pathways to other forms of business success — although the process is underutilized at best. More than three out of four small business owners lack an overarching marketing plan if they don’t have a clear path of growth. Creating a holistic marketing plan is absolutely necessary to scale brands at any level of development.

10 marketing plan examples from every industry

It’s much simpler to design a plan of action when the groundwork already exists. Below are 10 marketing plans sourced from real companies and brands around the world, highlighting unique approaches to researching, crafting and implementing a marketing strategy . 

1. Contently

Popular SaaS Contently developed a visual marketing plan for developing future campaigns. The strategy depicts its plan in a “waterfall” format, with goals blending into methods of application that eventually lead to success metrics. Although far more casual than other examples on this list, the work provides an excellent overview of a marketing plan’s necessary components.

2. Visit Baton Rouge

The Baton Rouge area of Louisiana generates millions of dollars every year from tourism alone. The Visit Baton Rouge marketing plan was born from a need to better position the area and create long-term strategies for generating interest. This 38-page document goes into detail describing different destinations, events, and calendars, including recommended measurements for success.

Created by SaaS company HubSpot , this template includes a business summary, SWOT matrix, market strategy, budget, and other important aspects of a marketing plan. By filling it out, you can make informed decisions about your company’s positioning and your marketing in general.

4. Evernote

Evernote provides a comprehensive marketing plan template for businesses of any size. Create a plan that walks through overviews, timelines, research, personas, and all other elements of an airtight campaign. If desired, you can also implement this template into your Evernote account to start developing a marketing plan almost immediately.

5. University of Illinois

Even educational institutes need marketing plans. The University of Illinois created a very straightforward document that encapsulates its market context, research efforts, and current campaigns. Objectives and success metrics are completed in the third section, with about 40 pages overall. 

6. Monday.com

Monday.com is a project management platform providing in-house templates to all active users. This marketing plan offers various categories and subcategories that track project progress with data visualizations. Detailed objectives and KPIs can be identified in-app, including columns for a projected cost range.

Popular health and hygiene brand Lush released a comprehensive marketing plan walking through some products, positioning, and a marketing calendar for upcoming product releases. One of the highlights includes a detailed SWOT analysis with easy to read graphics. This is particularly helpful for brands in the personal care industry, among others.

8. Coca-Cola

Industry titan Coca-Cola released a strategy video that encompasses all seven elements of a holistic marketing plan. The proposal primarily explains the major content initiatives for the coming year, and focuses on how the brand’s initial ideas can be practically implemented into the existing strategy. 

9. Naperville Park District

Publicly funded recreational parks often have limited access to resources, which is why the Naperville Park District created a strategic marketing plan right at the beginning. This extremely detailed document walks through the company’s mission, situational analysis, strategy, and budget, on a micro-level.

10. Starbucks

Unlike the longform documents we’ve seen already, Starbucks takes a more concise approach. This six-page release details a strategy to elevate CX and brand ambassadors around the world. The marketing plan touches on individual strategies and tactics, as well as the methods used to ensure success. It’s important to note the detailed customer journey profiles that fit into a five-year strategy.

How to approach a marketing plan

Now that you know what a marketing plan looks like, it’s time to explore the initial stages of drafting and publishing your very first plan. Once you establish some basic starting points, a little research is all you need to get started.

Determine your goals

Directions simply don’t matter without an endpoint in mind. Craft some meaningful goals for your marketing campaign that envelop your brand’s values, objectives, and year-end plans. It’s best to use the SMART goal framework:

The more specific your goals are, the more effective your marketing plan will be.

Check your competitors

Staying abreast of your competitors and market share is critical in the early stages of a marketing plan. Using competitive analysis tools or an internal process, take some time to evaluate the approach that others are using — and how you can do better.

You might want to:

• Perform a competitive analysis
• Keep a close eye on industry news
• Browse competitor social media content

Keep in mind that it’s possible to hire freelancers to perform competitive analysis for you, depending on your needs and time constraints.

Identify your audience

Understanding your target market — including their goals, ages, values, and demographics — is the golden rule of marketing. This can be done several ways, either by using data, creating personas, or outlying features in a document.

It’s best to consider everything that may be relevant to your audience in the marketing plan, including how products can be positioned in a way that makes them relevant. For example, a customer with a degree in IT would be more interested in ads that speak to their experience and industry pain points.

If you don’t have a target audience in mind yet, consider using programs like Google Analytics or in-platform insights from Facebook to identify specific segments.

Craft final KPIs

The difference between a good marketing plan and a great marketing plan starts with key performance metrics (KPIs). These will be used to measure the effectiveness of your campaign and provide detailed information about what worked, what didn’t, and what you can change in the future.

Every marketing plan should rely on its own unique set of metrics, all fitted to individual needs. If you’re looking for specific examples, you might want to try:

• Raising the number of followers on a social media account
• Generating a certain amount of website leads 
• Achieving higher email open rates 

Keep in mind that your final metrics should adhere to the SMART method for best results.

Perform your revisions

The marketing plan is a living document and must be updated regularly to remain current. The average plan only has a shelf life of one to five years , on average, and should receive regular revisions in the meantime.

Take a closer look at your past goals, competitors, audience, and KPIs. Are any of these outdated or ill-aligned? What has changed for the company since its initial publication date? Make these adjustments accordingly (and hopefully with members of a team or committee).

Create marketing plans that guide your business well

It’s not enough to just write a marketing plan. In an increasingly competitive world of iron-clad strategies, marketing pros should take their time developing a plan that lasts. The above examples are a great place to start, especially as you craft an approach that is catered to your industry. 

Keep an eye on the growth of your business once your marketing plan hits the shelves. Continue to find new ways to optimize, refine, and otherwise make what you have even better than before. With an airtight marketing plan by your side, the possibilities are virtually limitless.

Want to learn more?

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How To Create A Successful Marketing Plan

Published: Aug 13, 2024, 7:15am

Table of Contents

What is a marketing plan, marketing plan vs. marketing strategy, why businesses need a marketing plan, essential marketing channels, how to create a marketing plan, bottom line, frequently asked questions (faqs).

The difference between a flourishing business and a floundering business often comes down to an effective marketing campaign. This is especially true for small businesses. Every successful marketing campaign starts with a well-thought-out marketing plan. In this article, we will guide you through the steps on how to create a top-notch marketing plan to help put your business on the road to success.

A marketing plan is essentially a roadmap that guides businesses through the complex terrain of promoting their products or services. Think of it as a blueprint that details specific marketing campaigns, timelines, target audiences and channels such as social media , email or traditional media. Your plan should also establish clear metrics for success, the methodology used to evaluate performance and allocated budgets.

It is important to note that a marketing plan is not a static document. It is supposed to be an ever-evolving plan that adapts to market trends, customer feedback and the successful or unsuccessful marketing efforts. If done properly, a marketing plan will help you synchronize your marketing objectives with your overall business goals and ensure every marketing activity aligns with your broader vision of growth.

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Some assume that “marketing plan” and “marketing strategy” are the same thing, but be aware they hold distinct meanings and serve different purposes. A marketing strategy is more big-picture thinking. It identifies your target market, your value proposition, how you position yourself against competitors and how you will sustain your value over time. It involves deep insights into your customers’ needs, market trends and competitive analysis. It is essentially the “why” behind all your marketing actions.

The marketing plan, on the other hand, details the “what” and the “when” of those efforts. Once you have your marketing strategy outlined, you can begin to create a marketing plan. The plan should outline the specific campaigns, activities and tactics you’ll use to carry out the strategy. This includes details on the marketing channels you’ll use, the timeline for implementation, the budget and the key performance indicators you’ll track to measure success. It’s a blueprint that translates the strategy into actionable tasks and schedules.

A carefully crafted marketing plan can be a game-changer for small businesses dreaming of steady growth and a competitive edge over larger companies. Marketing plans with smart strategies and targeted campaigns can level the playing field by helping small businesses carve out their niche. It provides a clear roadmap that aligns marketing efforts with business objectives to ensure every marketing action contributes to the broader company goals.

This focused approach saves small businesses money by efficiently focusing resources instead of using a scattergun approach that can drain limited budgets. By identifying and understanding target markets, businesses can tailor their messaging to meet specific needs, which increases the likelihood of conversion. A solid marketing plan offers a framework for measuring success by setting benchmarks. With careful tracking, small businesses can quickly see what’s not working and adjust strategies in real time for better outcomes.

Today’s businesses have a wide array of marketing channels available to them. From highly analytical PPC advertising to engaging in-person event marketing, there’s no shortage of methods to promote your company.

Social Media

During the past two decades, social media has proved to be a highly effective way for small businesses to market themselves at little to no costs. Platforms including TikTok, Facebook, Instagram, X and LinkedIn offer businesses a dynamic platform to engage directly with their audience. They allow for the sharing of content, running targeted ads and fostering community through comments and shares. Effective social media marketing can enhance brand awareness, drive traffic and strengthen customer loyalty.

Email Marketing

Email marketing is another highly effective way to reach an audience directly. Newsletters, promotional offers and personalized content can nurture leads, promote loyalty and drive conversions. Email marketing offers measurable results and high ROI, making it a staple in a digital marketing strategy toolbox.

• Content Marketing

Content marketing involves creating hyper-relevant and compelling content that will act as a magnet to attract a laser-focused group of people. You can create blogs, videos, infographics and podcasts to cultivate an engaged community of followers with whom your brand’s message genuinely resonates.

Search Engine Optimization (SEO)

SEO is the practice of optimizing website content to rank higher in search engine results pages. Effective SEO strategies including on-page optimization, quality link building and keyword research help drive traffic to your website.

Pay-Per-Click (PPC) Advertising

PPC advertising is a method of online marketing where you pay a fee each time someone clicks on your ad. Popular platforms such as Google Ads and Bing Ads guarantee your ads show up first in search engine results for specific keywords, allowing you to bypass the “organic” results. While the pay-per-click fees can add up, this form of advertising provides immediate traffic and measurable results.

Influencer Marketing

Influencer marketing leverages the reach of influencers in specific niches to help you promote your business to a larger audience. When you partner with a credible influencer, you can tap into their loyal followings, gain trust quickly and drive engagement that will hopefully lead to greater sales. Affiliate marketing can complement influencer marketing by allowing influencers to earn commissions on the sales they drive. This performance-based option is cost effective, as you will only pay for actual results.

Event Marketing

Event marketing involves marketing your brand, company or service through in-person or virtual events. It can be anything from interactive webinars and educational workshops to large-scale conferences and industry trade shows. Event marketing gives you the opportunity to directly engage with your audience and hopefully provide a memorable experience for your customers.

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Creating a marketing plan is a step-by-step process. Make sure you take your time with each step before moving on to the next one.

1. Create an Executive Summary

An executive summary is a snapshot of your simplified marketing goals, significant milestones and an outline of future plans. It should encapsulate relevant facts about your brand, setting the stage for the detailed strategy that follows. This section provides stakeholders with a clear understanding of where the company stands and where it intends to go, concisely summarizing the essence of the marketing efforts.

2. Identify Your Target Market

Who are you trying to reach? By identifying your target market you can tailor your marketing strategies effectively to help them reach the people most likely to be interested in your products or services. Outline the characteristics of your ideal customer including age, location, goals, pains and trigger points.

3. Research Your Competitors

Competitor research is a critical step in forming a marketing plan. Analyze the strengths and weaknesses in other businesses in your industry. This insight can help you identify opportunities for differentiation and areas where you can fill in the opportunity your competitors may have overlooked.

4. Determine Your Marketing Goals

Without clear marketing goals, you are just shooting barrels in the dark. Are you trying to increase brand awareness, boast sales or grow your digital footprint? And if so, by how much and in what timeframe? Use the SMART criteria for goal setting, which advises that goals should be specific, measurable, achievable, relevant and time-bound.

5. Establish and Track Benchmarks

Once you determine what your marketing goals are, it is important to track their effectiveness.

To do this, set baseline measurements for key performance indicators related to your goals, such as website traffic, conversion rates or social media engagement. Monitor these benchmarks on a regular basis and adjust strategies as needed to enhance marketing performance.

6. Identify Your Marketing Channels

Are you going to throw all your eggs in the social media basket? Or are you going to diversify your marketing strategy with both digital and in-person events? This step requires a deep dive into the various channels available—be it social media, email marketing, SEO or traditional advertising. When choosing your marketing channels, be sure to ask yourself where your target audience is most engaged.

7. Create a Budget

Finally, create a budget that covers all aspects of your marketing efforts from paid advertising and content creation to software subscriptions and event sponsorships. This will help you stay financially responsible as more marketing opportunities arise.

One of the keys to a successful business is setting yourself apart from the competition. A strategic marketing plan that details your marketing efforts can not only help you stand out but also provide a step-by-step guide toward reaching your business objectives.

What are the main elements of a marketing plan?

The main elements of a marketing plan typically include an executive summary, marketing objectives, target audience definition, marketing strategies, budget and metrics for performance evaluation. It outlines the company’s strategy for attracting and retaining customers by detailing specific actions to achieve campaign goals, timeline with key milestones, channels to be used and team members responsibilities.

What is a realistic marketing budget?

A realistic marketing budget is typically determined as a percentage of a company’s revenue. It is recommended that B2B companies spend 2% to 5% of their revenue on marketing. Because B2C companies typically have a broader range of marketing channels, it is recommended they spend between 5% and 10% of their revenue on marketing.

What should every marketing plan start with?

Every marketing plan should start with a clear mission statement for the marketing department that aligns with the overall mission of the business. This statement should be specific enough to guide marketing efforts but also allow room to adjust the plan as needed. For example, if your company’s mission is “to revolutionize home cooking,” the marketing mission might be “to inspire home cooks and provide them with innovative cooking solutions.”

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Jennifer Simonson draws on two decades as a journalist covering everything from local economic developement to small business marketing. Beyond writing, she tested entrepreneurial waters by launching a mobile massage service, a content marketing firm and an e-commerce venture. These experiences enriched her understanding of small business management and marketing strategies. Today, she channels this first-hand knowledge into her articles for Forbes Advisor.

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Business Plan vs. Marketing Plan

Back to Business Plans

Written by: Carolyn Young

Carolyn Young is a business writer who focuses on entrepreneurial concepts and the business formation. She has over 25 years of experience in business roles, and has authored several entrepreneurship textbooks.

Edited by: David Lepeska

David has been writing and learning about business, finance and globalization for a quarter-century, starting with a small New York consulting firm in the 1990s.

Published on March 3, 2023

Starting a business usually requires both a business plan and a marketing plan. The first has many components, including a marketing section, and covers all facets of the business. The second is essentially an expanded and more detailed version of the marketing section of your business plan.

Both are dynamic documents that will change over time as you learn more about your business. This guide lays out all the details of what goes into a business plan and what is in a marketing plan.

• Business Plan Components

A business plan has eight essential components .

1. Executive Summary 

The executive summary opens your business plan, but it’s the section you’ll write last . It summarizes the key points and highlights the most important aspects of your plan. Often investors and lenders will only read the executive summary; if it doesn’t capture their interest they’ll stop reading, so it’s important to make it as compelling as possible.

The components should include:

• The business opportunity – what problem are you solving in the market?
• Your idea, meaning the product or service you’re planning to offer, and why it solves the problem in the market better than other solutions.
• The history of the business so far – what have you done to this point? When you’re just getting started, this may be nothing more than coming up with the idea, choosing a business name , and forming a business entity.
• A summary of the industry, market size, your target customers, and the competition.
• A strong statement about how your company is going to stand out in the market – what will be your competitive advantage?
• A list of specific goals that you plan to achieve in the short term, such as developing your product, launching a marketing campaign, or hiring a key person. 
• A summary of your financial plan including cost and sales projections and a break-even analysis.
• A summary of your management team, their roles, and the relevant experience that they have to serve in those roles.
• Your “ask”, if applicable, meaning what you’re requesting from the investor or lender. You’ll include the amount you’d like and how it will be spent, such as “We are seeking $50,000 in seed funding to develop our beta product”. 

Remember that if you’re seeking capital, the executive summary could make or break your venture. Take your time and make sure it illustrates how your business is unique in the market and why you’ll succeed.

The executive summary should be no more than two pages long, so it’s important to capture the reader’s interest from the start. 

2. Company Description/Overview

In this section, you’ll detail your full company history, such as how you came up with the idea for your business and any milestones or achievements. 

You’ll also include your mission and vision statements. A mission statement explains what you’d like your business to achieve, its driving force, while a vision statement lays out your long-term plan in terms of growth. 

A mission statement might be “Our company aims to make life easier for business owners with intuitive payroll software”, while a vision statement could be “Our objective is to become the go-to comprehensive HR software provider for companies around the globe.”

In this section, you’ll want to list your objectives – specific short-term goals. Examples might include “complete initial product development by ‘date’” or “hire two qualified sales people” or “launch the first version of the product”. 

It’s best to divide this section into subsections – company history, mission and vision, and objectives.

3. Products or Services Offered 

Here you’ll go into detail about what you’re offering, how it solves a problem in the market, and how it’s unique. Don’t be afraid to share information that is proprietary – investors and lenders are not out to steal your ideas. 

Also specify how your product is developed or sourced. Are you manufacturing it or does it require technical development? Are you purchasing a product from a manufacturer or wholesaler? 

You’ll also want to specify how you’ll sell your product or service. Will it be a subscription service or a one-time purchase?  What is your target pricing? On what channels do you plan to sell your product or service, such as online or by direct sales in a store? 

Basically, you’re describing what you’re going to sell and how you’ll make money.

4. Market Analysis 

The market analysis is where you’re going to spend most of your time because it involves a lot of research. You should divide it into four sections.

Industry analysis 

Research and describe exactly what’s happening in your industry, such as growth rate, market size, and current trends. Where is the industry predicted to be in 10 years? Provide links to your sources. 

Detail your company’s place in the market. Will your product fit a certain niche? Is there a sub-industry your company will fit into? How will you keep up with industry changes? 

Competitor analysis 

Now you’ll dig into your competition. Detail your main competitors and how they differentiate themselves in the market. For example, one competitor may advertise convenience while another touts superior quality. Also highlight your competitors’ weaknesses.

Next, explain how you’ll stand out. Detail your competitive advantages and how you’ll sustain them. This section is extremely important and will be a focus for investors and lenders. 

Target market analysis 

Here you’ll describe your target market and whether it’s different from your competitors’.  For example, maybe you have a younger demographic in mind? 

You’ll need to know more about your target market than demographics, though. You’ll want to explain the needs and wants of your ideal customers, how your offering solves their problem, and why they will choose your company. 

You should also lay out where you’ll find them, where to place your marketing and where to sell your products. Learning this kind of detail requires going to the source – your potential customers. You can do online surveys or even in-person focus groups. 

Your goal will be to uncover as much about these people as possible. When you start selling, you’ll want to keep learning about your customers. You may end up selling to a different target market than you originally thought, which could lead to a marketing shift. 

SWOT analysis 

SWOT stands for strengths, weaknesses, opportunities, and threats, and it’s one of the more common and helpful business planning tools.   

First describe all the specific strengths of your company, such as the quality of your product or some unique feature, such as the experience of your management team. Talk about the elements that will make your company successful.

Next, acknowledge and explore possible weaknesses. You can’t say “none”, because no company is perfect, especially at the start. Maybe you lack funds or face a massive competitor. Whatever it is, detail how you will surmount this hurdle. 

Next, talk about the opportunities your company has in the market. Perhaps you’re going to target an underserved segment, or have a technology plan that will help you surge past the competition. 

Finally, examine potential threats. It could be a competitor that might try to replicate your product or rapidly advancing technology in your industry. Again, discuss your plans to handle such threats if they come to pass. 

5. Marketing and Sales Strategies

Now it’s time to explain how you’re going to find potential customers and convert them into paying customers.  

Marketing and advertising plan

When you did your target market analysis, you should have learned a lot about your potential customers, including where to find them. This should help you determine where to advertise. 

Maybe you found that your target customers favor TikTok over Instagram and decided to spend more marketing dollars on TikTok. Detail all the marketing channels you plan to use and why.

Your target market analysis should also have given you information about what kind of message will resonate with your target customers. You should understand their needs and wants and how your product solves their problem, then convey that in your marketing. 

Start by creating a value proposition, which should be no more than two sentences long and answer the following questions:

• What are you offering
• Whose problem does it solve
• What problem does it solve
• What benefits does it provide
• How is it better than competitor products

An example might be “Payroll software that will handle all the payroll needs of small business owners, making life easier for less.”

Whatever your value proposition, it should be at the heart of all of your marketing.

Sales strategy and tactics 

Your sales strategy is a vision to persuade customers to buy, including where you’ll sell and how. For example, you may plan to sell only on your own website, or you may sell from both a physical location and online. 

On the other hand, you may have a sales team that will make direct sales calls to potential customers, which is more common in business-to-business sales. Sales tactics are more about how you’re going to get them to buy after they reach your sales channel. 

Even when selling online, you need something on your site that’s going to get them to go from a site visitor to a paying customer. By the same token, if you’re going to have a sales team making direct sales, what message are they going to deliver that will entice a sale? 

It’s best for sales tactics to focus on the customer’s pain point and what value you’re bringing to the table, rather than being aggressively promotional about the greatness of your product.

Pricing strategy

Pricing is not an exact science and should depend on several factors. First, consider how you want your product or service to be perceived in the market. If your differentiator is to be the lowest price, position your company as the “discount” option. 

Think Walmart, and price your products lower than the competition. If, on the other hand, you want to be the Mercedes of the market, then you’ll position your product as the luxury option. 

Of course you’ll have to back this up with superior quality, but being the luxury option allows you to command higher prices. You can, of course, fall somewhere in the middle, but the point is that pricing is a matter of perception. 

How you position your product in the market compared to the competition is a big factor in determining your price. Of course, you’ll have to consider your costs, as well as competitor prices. Obviously, your prices must cover your costs and allow you to make a good profit. 

Whatever pricing strategy you choose, you’ll justify it in this section of your plan.

6. Operations and Management 

This section is the real nuts and bolts of your business – how it operates on a day-to-day basis and who is operating it. Again, this section should be divided into subsections.

Operational plan

Your plan of operations should be specific , detailed and mainly logistical. Who will be doing what on a daily, weekly, and monthly basis? How will the business be managed and how will quality be assured? Be sure to detail your suppliers and how and when you’ll order raw materials. 

This should also include the roles that will be filled and the various processes that will be part of everyday business operations. Just consider all the critical functions that must be handled for your business to be able to operate on an ongoing basis. 

Technology plan

If your product involves technical development, you’ll describe your tech development plan with specific goals and milestones. The plan will also include how many people will be working on this development, and what needs to be done for goals to be met.

If your company is not a technology company, you’ll describe what technologies you plan to use to run your business or make your business more efficient. It could be process automation software, payroll software, or just laptops and tablets for your staff. 

Management and organizational structure 

Now you’ll describe who’s running the show. It may be just you when you’re starting out, so you’ll detail what your role will be and summarize your background. You’ll also go into detail about any managers that you plan to hire and when that will occur.

Essentially, you’re explaining your management structure and detailing why your strategy will enable smooth and efficient operations. 

Ideally, at some point, you’ll have an organizational structure that is a hierarchy of your staff. Describe what you envision your organizational structure to be. 

Personnel plan 

Detail who you’ve hired or plan to hire and for which roles. For example, you might have a developer, two sales people, and one customer service representative.

Describe each role and what qualifications are needed to perform those roles. 

7. Financial Plan 

Now, you’ll enter the dreaded world of finance. Many entrepreneurs struggle with this part, so you might want to engage a financial professional to help. A financial plan has five key elements.

Startup Costs

Detail in a spreadsheet every cost you’ll incur before you open your doors. This should determine how much capital you’ll need to launch your business. 

Financial projections 

Creating financial projections, like many facets of business, is not an exact science. If your company has no history, financial projections can only be an educated guess. 

First, come up with realistic sales projections. How much do you expect to sell each month? Lay out at least three years of sales projections, detailing monthly sales growth for the first year, then annually thereafter. 

Calculate your monthly costs, keeping in mind that some costs will grow along with sales. Once you have your numbers projected and calculated, use them to create these three key financial statements: 

• Profit and Loss Statement , also known as an income statement. This shows projected revenue and lists all costs, which are then deducted to show net profit or loss. 
• Cash Flow Statement. This shows how much cash you have on hand at any given time. It will have a starting balance, projections of cash coming in, and cash going out, which will be used to calculate cash on hand at the end of the reporting period.
• Balance Sheet. This shows the net worth of the business, which is the assets of the business minus debts. Assets include equipment, cash, accounts receivables, inventory, and more. Debts include outstanding loan balances and accounts payable.

You’ll need monthly projected versions of each statement for the first year, then annual projections for the following two years.

Break-even analysis

The break-even point for your business is when costs and revenue are equal. Most startups operate at a loss for a period of time before they break even and start to make a profit. Your break-even analysis will project when your break-even point will occur, and will be informed by your profit and loss statement. 

Funding requirements and sources 

Lay out the funding you’ll need, when, and where you’ll get it. You’ll also explain what those funds will be used for at various points. If you’re in a high-growth industry that can attract investors, you’ll likely need various rounds of funding to launch and grow. 

Key performance indicators (KPIs)

KPIs measure your company’s performance and can determine success. Many entrepreneurs only focus on the bottom line, but measuring specific KPIs helps find areas of improvement. Every business has certain crucial metrics. 

If you sell only online, one of your key metrics might be your visitor conversion rate. You might do an analysis to learn why just one out of ten site visitors makes a purchase. Perhaps the purchase process is too complicated or your product descriptions are vague. 

Learning why your conversion rate is low gives you a chance to improve it and boost sales. 

8. Appendices

In the appendices you can attach documents such as manager resumes or other documents that support your business plan.

• Marketing Plan Components

A marketing plan, as mentioned above, is a more detailed version of the marketing strategy section of your business plan. It includes six components.

1. Marketing Objectives

Start by detailing your short-term marketing goals. This could be “Reach 10,000 monthly site visitors by next year’” or “Acquire 500 new customers by May”. Be sure to set clear and attainable goals so your marketing team understands its targets. 

2. Target Market

You’ll want to document exactly who you’re trying to reach with your marketing. You should’ve already done a target market analysis for your business plan, and you’ll use it here. 

What Problem Are You Solving?

Whatever your product or service, it needs to solve a problem in the market. So, ask yourself, what problem does my business solve? Next, consider who faces that problem. 

A plumbing company, for instance, solves the problem of broken pipes. Who deals with that problem?  Homeowners and property owners and managers. 

Depending on your business, it may not be obvious who has the problem you’re solving. If it’s not clear, do more research. Either way, knowing who faces the problem you’re solving is just the beginning. You need to know much more about your target customers.

Research Your Market and Competition

Now, dig into your market with some online research. Do some Google and Bing searches about your target demographic, where they shop and live, what appeals to them and so on. 

Next, check out your competition to see who they’re marketing to. It may help to study their marketing through the eyes of a consumer. 

What need do they fill? Who would find their marketing appealing? Where do they advertise? If their ads appear on TikTok, they’re looking to attract a younger market. 

This market research should give you a general profile of your target market – but that’s not enough.

Talk to Potential Customers

To learn more about your target market, go straight to the source. The best way to learn their needs and wants, why they’d buy your product and how they’ll use it, is to ask them via a phone or email survey. 

If you’ve yet to make any sales, it’s probably best to post your survey online then promote it on social media by offering a small reward, such as a gift certificate. Just make sure you ask the right questions to get the information you’re looking for. 

You can also hold in-person focus groups and offer your goods at a discount for participants. 

Create Customer Profiles

Now it’s time to build detailed profiles of your target customers. You may have found that your product will appeal to more than one group of people. These are called customer segments, and all your segments together make up your target market. 

Create descriptions of each group with all the information you’re learned. These profiles should include:

• Pain points: the problems they have that you’re solving
• Benefits your product provides
• Their interests: what do they care about?
• Buying patterns: where do they shop?
• Age, location, income level, other factual information 

3. Value Proposition

Now you can use these profiles to craft a value proposition that will serve as the foundation of all your marketing. You may need to devise more than one value proposition to target different segments.

Your value propositions should be no more than two sentences long and answer the following questions:

• How is it better than competitors’ products

An example might be “Payroll software that handles all the payroll needs of small business owners, making life easier for less.” 

Remember that you need to align your value proposition with the wishes of your target market.

4. Marketing Activities

Now you’ll layout the specific marketing activities that you plan to conduct. Your target market analysis should have told you where you’re most likely to find potential customers, so if you found out that your potential customers use TikTok, you can post and run ads there. 

You’ll want to only perform the marketing activities that are most likely to reach your potential customers so that you’re not wasting marketing dollars. If getting found online is important to you, focus on search engine optimization (SEO) and social media ads.

Make the activities as specific as possible, such as “Run a TikTok ad promoting ____ for three months.”

5. Marketing Budget

Now, determine what these activities will cost and set a budget. When you go through this process, you may find that you need to adjust your marketing to stick to the budget you can afford.

Your marketing budget needs to align with your goals. If one of your goals is to obtain 500 new customers, which will generate $10,000 in revenue, you can’t spend more than that on marketing. You have to make sure you’re getting a good return on your investment, or at least breaking even. 

Now you’ll determine your key performance indicators (KPIs) to gauge the success of your marketing.

If you sell only online, one of your key marketing metrics might be your visitor conversion rate. You might do an analysis to learn why just one out of ten site visitors makes a purchase. 

Perhaps the purchase process is too complicated or your product descriptions are vague. The point is, learning why your conversion rate is low gives you a chance to improve it and boost sales. 

Similarly, if you’re not getting enough site visitors, you may need to revisit your SEO strategies. 

A business plan outlines the overall mission, objectives, and strategies of a business, encompassing aspects like operations, finances, and organizational structure.

In contrast, a marketing plan focuses specifically on strategies and tactics to promote products or services, detailing target audiences, promotional methods, and market positioning.

While the business plan provides a comprehensive view of the entire business, the marketing plan hones in on attracting and retaining customers.

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