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7 Best Problem-Solving Skills for Your Resume + Examples

11 min read · Updated on April 17, 2024

If you're a strong problem solver, your resume needs to prove it!

Imagine this scenario: a supplier delivers the wrong piece of equipment, your deadline is tomorrow, and your logistics person is out sick. What would you do if you were the one who had to respond?

All businesses encounter problems at one time or another. That's why companies need high-quality employees on hand who can solve problems like shifting deadlines, equipment failure, and changing client needs. Those problem-solving skills can mean the difference between success and failure. 

That's why today's employers are actively seeking candidates who possess these critical problem-solving skills. 

But what are problem-solving skills? 

How do you identify which ones you might have or which ones a hiring manager might be looking for? 

Most importantly, how can you present problem-solving on your resume to land that interview?

In this post, we'll help you learn to identify, define, and present problem-solving skills in your resume.

What are problem-solving skills?

Put simply, problem-solving skills help you overcome challenges and obstacles. They enable you to identify the core issue, propose solutions, choose the best option, and implement it.

When employers talk about problem-solving skills, they're usually referring to the ability to deal with challenging, complex, or unexpected situations. While they enable someone to assess and solve problems calmly, these skills can also be useful for relationship building and routine decision-making.

Why do companies need employees with problem-solving skills?

All companies experience challenges that can impact their operations and effectiveness. Those businesses will always need people to help them to find solutions to their problems. In fact, according to the National Association of Colleges and Employers' Job Outlook, 86% of employers look for problem-solving skills on student resumes.

Employers like to see good problem-solving skills because it also shows them you have a range of other talents, like logic, creativity, resilience, imagination, and lateral thinking.

Looking for problem-solving skills in a job description

Sometimes, a job description will plainly state the problem-solving skills that the job requires. More often, however, problem-solving is one of those skill sets that don't necessarily appear in the “requirements” section of a job post. Employers simply expect candidates to demonstrate an analytical mind. So, instead, they will describe those desired skills using other phrases.

In those instances, you can look for keywords to identify the skills the employer is seeking. When you find any relevant keywords in the job description, you'll be able to tell what skills you should highlight in the resume you send in.

How to include problem-solving skills on a resume

It should be easy to highlight these skills during an interview, where you can describe a specific problem and paint a picture of how you successfully solved it. But it's also easy to find ways to illustrate your problem-solving on your resume.

Problem-solving skills sound like they're self-explanatory, but they can be difficult to describe without good storytelling. Unlike conceptual skills like abstract thinking and ideation, problem-solving skills are all about developing and implementing an action plan. That's why the best strategy to demonstrate your problem-solving skills is to tell a story: find specific examples of challenging scenarios and explain the plan you implemented and the results you achieved. 

Related post : How to Create an Effective STAR Method Resume (With Examples)

Many resumes will use terms like “critical thinker” or “problem-solver.” Instead, get specific by showing how you've used a skill in a way that has solved a problem at work. 

Give examples of scenarios where those skills lead to a solution

Describe a specific process you employed

List major accomplishments enabled by your solution

Add specific training related to problem-solving skills

Use various keywords to avoid repeating “problem-solving”

Let's look at 4 places on a resume where you can describe your problem-solving skills. 

Where to include problem-solving skills on your resume

The summary.

The summary is a great place to present a core skill that has benefitted you and your employers. If you've been responsible for finding out-of-the-box solutions to unexpected problems or been a team leader known for adjusting to personnel or process challenges, this is the place to introduce those talents.

Solutions-driven sales specialist with 10 years of experience managing sales teams, analyzing markets, expanding market reach, and solving logistics issues. Extensive experience with rolling out new products and reinventing campaigns. Transformed market by 40% despite a period of intense market fluctuation.

In the work experience section

The work experience section is the ideal place to list problem-solving skills that have contributed to proven solutions. When detailing past job roles, you can use details like percentages, dollar amounts, and specific scenarios to show how your ability to analyze issues, find options, and communicate action plans has solved problems. 

Mention a time when you took the initiative to troubleshoot key areas

Explain your habit of collecting new data regularly

Give examples of instances when you assumed a leadership role in process optimization

Look at the following resume example. It shows how this candidate's ability to design solutions, optimize testing processes, and adjust the process to the client helped to optimize process efficiency and save the client money. 

In addition, the candidate highlights his communication skills by showing that he can collaborate with clients to adapt processes to their needs. 

Solar Engineer, Acme Corp, 2010 - 2020

Developed solution designs in collaboration with Software Architects that improved process efficiency by 150% and reduced costs by $300K

Supported testing on 3 large-scale projects to refine solutions and ensure they were fit for purpose and matched the customer's needs, resulting in $1M savings for the client

The skills section

If problem-solving skills are needed for a particular role, the hiring manager will be looking for them in the skills section. The key, however, is to only list skills that specifically relate to the job posting. 

Remember, it's crucial to tailor each resume to a specific job advertisement, including the skills section. This is obviously easier if the job post explicitly lists desired skills. If it doesn't, look for keywords in the bullet points of the requirements part of the job description to find specific problem-solving skills to include in your resume.

Is it a management position looking for a “proven leader?” Communication skills are a must-have talent.

Is it a logistics position that requires experience with scaling? Then, troubleshooting and negotiation skills will be paramount.

There are both soft skills and hard skills that can be defined as problem-solving skills. “Test development” can be trained, but “troubleshooting” improves with experience. When considering which skills you possess, look at both categories.

Data analysis / Process analysis / Project design / Solution design / Test development / Benchmark development / Troubleshooting / Collaboration

A notable achievements section

A notable achievements section isn't always necessary, but some resumes can benefit from including one. If, for example, you're using a functional resume format for a career change resume or you're a senior executive looking to emphasize career highlights, an accomplishments section can really highlight those skills in action. 

If you're using this section to focus on your problem-solving skills, describe accomplishments with demonstrable results.

ACCOMPLISHMENTS AND ACHIEVEMENTS

• Re-designed and upgraded front-end on 20+ sites with jQuery, AJAX, and Handlebars.js
• Oversaw process improvements, which reduced expenses by $225,000 per quarter
• Restructured the supply chain team following vendor flow issues

Related post : Seven Key Resume Sections and How to Organize Them

7 Important problem-solving skills for your resume

Problem-solving skills can range from detail-oriented diagnostics to team leadership. Here's a list of skills involved in various stages of the problem-solving process. When crafting your resume, look to these examples to see what problem-solving skills you might have.

1. Research

Research skills are an essential component of the problem-solving skill set, enabling you to identify and understand the root cause of an issue. Research involves gathering data and information, consulting with more experienced colleagues, acquiring knowledge online or from external sources, and collating newfound data for dissemination. This skill is about the ability to find and use the right resources, extract the data you need, and brainstorm with the right group of people. This means:

Studying specific cases without generalizing

Aiming at variables that make the desired differences

Reporting findings in understandable terms

2. Analysis

The first step in finding a solution is an effective analysis of the problem.  To solve a problem, you must be able to analyze it from every angle. Your analytical skills will also help you identify and propose solutions that can resolve the problem.

Analytical skills allow you to assess data and processes to find solutions to a company's challenges. These include:

Forecasting

Data analysis

Interpretation of data and metrics

Deductive reasoning

Inductive reasoning 

Diagnostics

3. Critical-thinking

Critical thinking is the ability to process details with a particular flow and draw connections between concepts and facts. In other words, it's “thinking about thinking” – or finding and fixing flaws in the way we think.

The ability to think critically is the foundation of problem solving. Unless you can see the big picture, you won't be able to identify the pros and cons of different action plans. 

Critical thinking includes:

Interpretation

Open-mindedness

4. Decision making

Decision-making is the ability to choose solutions to problems. Simply stated, it's taking the relevant collected data, considering multiple viewpoints, and making an informed choice.

Once the choices are narrowed down, you'll need to pull the trigger – knowing you'll be held accountable for the decision. At times, you may need to make these decisions quickly, even if the wrong decision might make the problem worse. The ability to make proper use of your research and analysis to select the best action plan is a valuable skill. Components of this skill include:

Emotional Intelligence

Organization

5. Creativity

Sometimes, the best solution is only found by thinking outside the box. That demands creativity. 

Creativity is the ability to approach a task or a challenge in a different way. In other words, it's possessing the imagination to generate new ideas and find interesting approaches and unique perspectives. Creativity is often described as

Divergent thinking

Inspirational thinking

Outside-the-box thinking

Experimental thinking

6. Communication

Strong communication skills are vital during all phases of problem solving:

While identifying and analyzing the problem, you'll need to know how to communicate the core issues to others.

When researching the background of the issue, you'll need to know what communication channels are appropriate when seeking guidance.

When brainstorming possible solutions, you will need to know how to guide a team through positive and effective discussions.

Then, once you find a solution, communicating the action plan with clarity and precision is key to avoiding confusion and achieving proper implementation. 

No problem would ever be solved without good communication skills at work. 

Communication skills, however, include a much broader array of abilities beyond just speaking clearly. They also encompass listening in ways that make your colleagues feel heard, body language that puts your audience at ease, and vocal pitch adjustments to make your point land better. Here are a few common communication skills:

Active listening

Giving constructive feedback

Presentation / visual communication

Nonverbal communication

Written communication

Oral communication

Voice modulation

Rapport building 

7. Collaboration

In the business world, most problems are solved by teams of dedicated personnel, working in collaboration with one another. When highlighting this skill, you need to show how you've worked effectively as part of a team to generate and implement solutions.

Collaboration, by definition, means working with one or more individuals to complete a task. In the workplace, collaboration can be brainstorming ideas, delegating tasks to individual strengths, layering pieces of a process, or bringing together the team to understand the bigger picture.

When people work together, they're more effective at problem solving than when attempting to go it alone. Successful collaboration with your coworkers also increases their motivation and engagement at work, making them feel like they're an important part of the team. 

Collaboration includes:

Long-term thinking

Adaptability

Positive debate

Emotional intelligence

The bottom line

In an increasingly complex business environment, the ability to solve problems is more important than ever before. As a result, including these high-value problem-solving skills on your resume can help to ensure that employers recognize your full value proposition as a prospective new hire. That, in turn, can help to separate you from your competition and increase your odds of landing an interview and job offer.

If you want to make sure that the problem-solving skills in your resume are making the right impression on employers, take a few moments to get your free resume review from our team of experts today!

Related reading:

9 Soft Skills Employers Are Looking for in 2022

11 Steps to Writing the Perfect Resume

Standout Skills for a Resume: How to Make your Resume Great  

Related Articles:

Guide to Writing a Great Resume with No Work Experience

Higher Order Thinking Explained

How to Describe Organizational Skills When Applying for a Job

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How to List Problem-Solving Skills on a Resume [List Included]

Problem-solving skills are more in-demand than ever. 

Employers love candidates with problem-solving skills because, in 99% of cases, they guarantee you're also logical, creative, clear-headed, and a great decision-maker. 

But claiming you have organizational skills on your resume is not enough. 

To impress recruiters, you've got to prove that you possess them. 

This includes understanding which problem-solving skills you possess and adding them to your resume (the right way), among other things.

This is where this article comes in! We put together everything you need to know about problem-solving skills, including: 

• 8 Essential Problem-Solving Skills for Your Resume

How to Add Problem-Solving Skills to Your Resume

• Why Are Problem-Solving Skills Important
• 6 Problem-Solving Steps

Let's dive right in! 

8 Problem-Solving Skills for Your Resume

Research shows that problem-solving skills consist of several facets : 

• Identifying and analyzing a problem
• Taking effective actions
• Understanding the effect of the decisions
• Coming up with creative and novel solutions
• Transferring knowledge from one situation to another
• Thinking abstractly about problems

As such, there is no single problem-solving skill. Problem-solving includes a set of skills, all of which are equally important in helping your personal and professional life. 

Below, we’ll cover the eight most important problem-solving skills that you can also list on your resume to impress recruiters: 

#1. Research skills

To properly identify and understand a problem, you need excellent research skills. 

Research skills involve being able to gather information from the right sources, reviewing that information in detail to extract the data you need, analyzing the data according to the context, and being able to apply the data to your situation. 

#2. Analytical skills

Analytical skills are required throughout the entire process of solving a problem. 

In a nutshell, analytical skills refer to being able to analyze a situation in depth and from different perspectives . Specifically, you need analytical skills to achieve all of the following while solving a problem:

• Detect patterns
• Interpret data
• Analyze new information
• Reach conclusions based on several factors

#3. Creativity

Being creative means being able to think outside of the box and look at situations and problems inventively. 

For most people, creativity is mainly associated with creative industries such as arts and crafts, architecture, design, etc. 

In reality, however, creativity is an essential success factor for every job and the data is here to support that. According to this Adobe study , problem-solving (51%) and creativity (47%) have gained the most value in driving salary increases in the last five years. 

When it comes to the process of solving a problem, creativity can help you consider more perspectives, think abstractly about problems, and come up with novel solutions that others haven’t thought of before.

#4. Critical thinking skills

Being able to think critically means that you’re good at rationalizing, understanding the connections between ideas or situations, and logically analyzing any given situation. 

As such, strong critical thinking skills can help you see beyond what’s at face value, make more informed decisions, and anticipate the outcomes of said decisions. 

People who have critical thinking skills share traits such as open-mindedness , cognitive flexibility , skepticism , clarity , and precision . 

#5. Decision-making skills

Before coming up with a single action plan to solve a problem, you’ll need to first brainstorm several possible solutions. 

After that, you need good decision-making skills to choose the best possible solution. Without decision-making skills, you risk prolonging finding a proper solution or aggravating a problem even more. 

#6. Communication skills

With strong communication skills , you’re able to successfully explain the problem to others and propose your solutions. In turn, you can be sure that everyone’s on the same page and that you’re carrying out the action plan accordingly. 

Some communication skills required for problem-solving include: 

• Active listening
• Written and verbal communication
• Giving and receiving feedback

#7. Collaboration

Problem-solving is rarely a process you carry out alone. More often than not, you need to consult relevant stakeholders, give and receive feedback, and work with a team towards a common goal (i.e. solving the problem).

Well, collaboration entails exactly that - working well with others, cooperatively addressing problems, and putting a group’s goal ahead of personal goals. 

Some important collaboration skills that help with problem-solving include: 

• Conflict resolution
• Emotional intelligence 

#8. Attention to Detail 

Have you ever heard of the expression “the devil’s in the details?”

It means that something may seem simple on the surface, but in fact, the details make it complicated and are likely to cause problems.

Well, if you’re someone who shows great attention to detail, you’re not likely to let details keep you from solving a problem effectively. 

Not to mention, being able to spot and understand even the smallest details that make up a problem means you’ll be able to grasp the issue in its entire complexity and come up with even more inventive and workable solutions. 

Now that we covered the most important problem-solving skills, we’ll show you how to add them to your resume so that you can stand out from other candidates. 

Let us walk you through the process, step-by-step: 

#1. Mention Your Problem-Solving Skills on Your Resume Summary

The resume summary is a three or four-sentence paragraph positioned at the top of your resume that includes: 

• Your profession and years of experience 
• Your top skills (i.e. hard skills or soft skills)
• One or two noteworthy achievements 

The goal of the resume summary is to catch the hiring manager’s attention, show them you’re a relevant candidate and get them to go through the rest of your resume in detail. 

As such, it’s your first chance to highlight your problem-solving skills effectively. You can either do that by mentioning them among your top skills or by mentioning an achievement that proves you possess a given skill.

In the best-case scenario, you can even do both. 

Here is an example of how you can include problem-solving skills in your resume summary: 

• Behavioral psychologist with 7+ years of experience in the field. Great research, analytical, and communication skills. Over the last eight years, I’ve worked closely with more than 100 patients with different behavioral disorders, helping them improve their personal and professional lives through different treatment methods. 

#2. Add the RIGHT Problem-Solving Skills Under Your Soft Skills

Secondly, you should list your problem-solving skills under your resume’s soft skills section . 

The listing part is pretty easy - simply create a section titled Skills and write down your problem-solving skills.

There is, however, one caveat: 

You don’t want to overkill your skills section by listing every problem-solving skill we covered in this article.

Not only will the hiring manager have trouble believing you possess each and every skill, but there’s also a high chance you don’t even need all those skills to begin with. 

To make your skills section as relevant as possile, do the following: 

• Check the job description. The job description can show you exactly what skills you need for the job. If you’re applying for, say, a software engineering position, you’ll probably be required to have the following problem-solving skills: analytical skills, creativity, attention to detail, and cognitive flexibility. 
• Identify the skills you possess. Think about which skills you can back up with actual experience from your previous jobs. Only list problem-solving skills that you actually possess and that you can prove you possess on your resume. 
• Add those skills under your soft skills. Then, add the problem-solving skills that you have and that are required in the job under your resume’s “Soft Skills” section. 

#3. Prove Your Problem-Solving Skills In Your Work Experience Section

Finally, you should use the work experience section to prove that you’ve got the problem-solving skills you’ve mentioned throughout your resume. 

Anyone can just claim that they’ve got problem-solving skills on their resume - not everyone can back them up with experience.

Here’s what you can do to convey that you possess problem-solving skills and also make your work experience section as impactful as possible: 

• Tailor your work experience to the job. Only add past jobs that are relevant to the position you are applying for now. If you’re applying for, say, a software engineering position, the hiring manager will be interested in your previous jobs in the field, but probably not too interested in the time you worked as a server at a restaurant. 
• Focus on your achievements instead of your responsibilities. More often than not, hiring managers know exactly what your responsibilities consisted of in previous jobs. What they want to know is how you made a positive impact with your achievements. 
• Make your achievements quantifiable. Speaking of achievements, you want to make them as quantifiable as possible. After all “treated ten patients in the course of a year using positive reinforcement” sounds much better than “treated ten patients.”
• Use the Laszlo Bock formula . If you’re having trouble phrasing your achievements, the following formula will probably be of help: “Accomplished X as measured by Y doing X.” 
• Leverage action verbs and keywords. There are hundreds of words and verbs you can use instead of “did,” “accomplished,” etc. The more descriptive you are of your achievements, the more impressive they can sound.

And here’s an example of a project manager describing their problem-solving skills in their work experience section:

• Fixed company communication issues by implementing a new project management solution. 
• Improved team productivity by implementing time-tracking software and doing daily stand-up calls.
• Managed to meet all client deliverable deadlines in 2022.

Why Are Problem-Solving Skills Important?

Are you wondering what exactly is it that makes problem-solving skills so important? 

After all, there are hundreds of soft skills out there that you can master, improve, or learn how to add to your resume. So it’s normal to wonder “why should I focus on problem-solving?” 

Here is why problem-solving skills matter:

• They can improve your employability. Problem-solving skills are among the most important skills to employers across a range of occupations. In short, employers are always looking for proactive thinkers who can address professional challenges.
• They can help you grow in your career more easily. You’ll be more likely to get promoted if you can come up with creative solutions to the different problems that you’ll face throughout your career.
• They can become an essential part of your personal brand . Your current employer, coworkers, and future employers alike will see you as someone creative, reliable, and helpful.
• They are related to a range of other valuable skills. When you prove you’re a problem solver, you’re effectively saying you’re attentive to detail, logical, creative, analytical, curious, and other things employers are looking for in their employees.

10 Jobs That Require Problem-Solving Skills

As we’ve already mentioned, problem-solving skills come in handy for practically every job. 

Whether you’re a teacher who needs to solve a dispute between peers in your class or a customer representative who needs to help a client, knowing how to go about solving issues is definitely an asset. 

That said, some jobs are all about solving problems. In such cases, problem-solving skills are not just a nice addition to have on your resume - they’re crucial to getting hired. 

Here are the top 10 jobs requiring problem-solving skills in 2024: 

• Software engineer
• Air-traffic controller
• Police officer
• Social worker
• Psychologist
• UX designer

35 Action Verbs You Can Use to Highlight Your Problem-Solving Skills

The language you use to describe your problem-solving skills matters.  

Sure, you can use “ solved” to describe how you dealt with a problem throughout your entire resume and risk coming off as repetitive and unimaginative. 

Or , you can use any of the following action verbs and keywords and make your problem-solving skills pop out in the eyes of recruiters: 

• Calculate  
• Critically think 
• Draw conclusions
• Experiment 
• Listen/Listen actively 

The Problem-Solving Process in 6 Steps

Problem-solving is a methodical process. It consists of certain steps that you always need to take if you want to find a good solution. 

The more you understand and practice this process, the better you can get at solving problems. 

Below, we cover the six main steps of problem-solving in detail:

#1. Identify the problem 

The first step to solving a problem is identifying exactly what’s causing it. 

After all, if you’re not focusing on the real underlying issue, you might come up with solutions that don’t fit the problem itself. 

Say, for example, that you’re a teacher that’s facing poor class performance. Identifying whether the problem comes from the students’ not studying enough or from your own teaching methods can make a big difference in the solutions you come up with. 

It typically happens that the faster you find the root cause of the problem, the easier it is to find a proper solution. 

#2. Understand the problem

Once you identify the problem, you’ve got to understand it completely. Here are some questions you can ask to make sure you properly understand a problem: 

• What is the scale of the problem? 
• What are its short and long-term effects? 
• Have you faced something like this before?
• Can the problem be solved by dividing it into smaller parts?

The better you understand the problem in its complexity, the more likely you are to come up with effective solutions. 

#3. Research the systems that make up the problem 

In many cases, solving a problem will be a complex undertaking. See, complex problems are often the result of several different underlying systems that you need to understand to find a dynamic solution. 

Let’s take the teacher example from above. 

If a certain student is not doing too well and keeps getting poor grades, you might be tempted to go the easy route and simply chastise them and tell them to study more.

This, in a lot of cases, might simply not work because you’re not addressing the root cause of the problem.

The student might, for example, be burned out , unmotivated by the curriculum, or simply struggling with specific topics.

A problem-solving solution that’s more likely to work would be to talk to the student (or their parents), try to understand the reason for their poor grades, and address the root cause behind the problem itself.

#4. Visualize the problem 

This may not apply to all situations, but it can definitely come in handy for most. 

Drawing a diagram to visualize the situation or your solution to the problem can help you grasp its complexity better - especially if the problem is multi-faceted. Anything from PowerPoint to a piece of white paper can be a good tool to visualize your problem, highlight the problem area, and tackle it more effectively.

#5. Brainstorm solutions 

After you’ve done all the above, it’s time to start thinking about solutions. 

This is another step of the problem-solving process that’s based on collaboration and effective communication. In the brainstorming phase, you should sit with team members or relevant stakeholders and come up with as many creative ideas and solutions as possible. 

This is not where you come up with your most refined, well-thought-out ideas. Instead, it’s where you discuss freely and combine diverse knowledge and analysis of the problem to come up with diverse solutions. 

Brainstorming is an essential part of problem-solving that can help you break out of boring or predictable ideas and thinking patterns. 

#6. Choose the best answer(s)

This is where decision-making skills come in. With a list of different potential solutions, you can narrow down your options to finally choose the best one. 

To reach a solution more easily, take the following into consideration:

• Your company’s/organization’s objectives
• The budget and the timeframe at your disposal
• The success outcomes
• Potential risks linked to the solution 

Finally, discuss your solutions with relevant stakeholders and team members to gather all the possible feedback that can help you make the best possible decision. 

And remember - once you’ve chosen the best possible solution to a problem, your work is far from over. Being a problem solver also includes the following: 

• Develop and implement an action plan
• Monitor the progress of your plan 
• Make necessary adjustments during the process
• Evaluate the outcomes of your solution 

Problem-Solving Skills Resume Example

Want a resume that makes your problem-solving skills pop like the above example? 

Use one of our tried-and-tested resume templates . 

They’re free, modern, and created in collaboration with some of the best HR professionals from around the globe!

Key Takeaways 

And that's a wrap on problem-solving skills. By now, you should know everything there is to know on the topic. 

Before you go, here are the main points we covered in this article: 

• Problem-solving skills are a set of soft skills that help you solve problems effectively. They involve critical thinking, analytical skills, creativity, communication skills, and attention to detail. 
• Problem-solving skills can improve your employability, work performance, and personal brand. 
• Add your problem-solving skills to your resume summary, under the soft skills section, and in your work history section. 
• When you’re creating your work history section, make sure to tailor it to the job, focus on your achievements and make them quantifiable, and use action verbs and keywords from the job description. 
• To get better at solving problems, follow these steps: identify and understand the problem, research the systems that make up the problem, visualize the problem, brainstorm, and choose the best possible solution. 
• Once that’s done, create an action plan and make sure to monitor its progress as you’re implementing it. 

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No Problem: How To List Problem Solving Skills on a Resume

Problem solving is an in-demand skill recruiters want to see on your resume. Learn how to highlight this soft skill with our detailed guide.

2 years ago   •   4 min read

Problem solving is a key skill in life — and in most workplaces. Like any other soft skill, it belongs on your resume. The only question is, how do you prove it?

Keep scrolling as we explain how to put problem solving on your resume in a way that actually lands. We'll also explain where soft skills like problem solving belong and give examples you can follow. But first, let's take a look at exactly what hiring managers mean when they say "problem solving."

Problem solving skills employers are looking for

If a job ad says that a company is looking for applicants with "strong problem solving skills," what does that actually mean?

Hiring managers want people with skills like:

• Critical thinking
• Brainstorming
• Troubleshooting
• Negotiation
• Conflict resolution
• Organization
• Communication
• Attention to detail
• Experimenting
• Observation

That's a lot! So, how do you fit all that on your resume? Here are some tips to get you started.

How to show problem solving skills on a resume

To effectively showcase problem solving skills on your resume, follow these steps:

• Look at the job ad. What kinds of problem solving skills are specifically mentioned? What key responsibilities are likely to involve problem solving?
• Make a list of these skills or responsibilities — this is what you’ll want to address in your resume.
• Think of a time when you’ve demonstrated each problem solving skill or been in a similar situation.
• Format that incident as an accomplishment by starting with a strong action verb.
• Be specific about what you did and what the end result was.
• Check in with a free resume scanner to see how your accomplishments score and what you can improve.

Now let's take a look at where problem solving skills belong on your resume.

Where to include problem solving skills on a resume

The first thing to know is this: Problem solving is a soft skill, which means you should never list it directly in your skills section. Instead, you should:

• Include past examples of problem solving in your work experience bullet points
• List related hard skills in your skills section
• Mention key skills and accomplishments in your resume summary and cover letter
• Use synonyms to avoid repeating "problem solving" over and over

Emphasize real accomplishments

The best place for any soft skill — including problem solving — is in your Work Experience section. Make your bullet points stand out by outlining what the problem was, what action you took, and what the end result was.

Remember: The key is to be specific. For example, instead of:

Solved problems causing long delivery times.

Streamlined the implementation process and reduced the average product delivery time from 10 days to 4 days by redefining responsibilities and improving accountability of employees.

This specifies what the initial problem was, what action you took, and the end result. Use the formula [Action Verb] + [Accomplishment] + [Metric] to keep you on the right track.

List related hard skills

Problem solving is a soft skill, which means you can’t include it outright in your skills section . But what you can do is list hard skills that go hand in hand with problem solving.

For example:

• Data analysis
• Quality assurance
• Engineering
• Programming languages
• Loss prevention
• Accessibility

If you’re unsure what problem solving skills to include in your skills section, use the tool below to search for the job you’re applying to and it’ll give you a list of hard skills relevant to the job.

Include targeted highlights

If you’re applying for a role where you know that problem solving is an essential skill — like most management, data-driven, or customer-facing positions — you can emphasize your ability to solve problems in your resume summary or cover letter .

Do some research to identify the key issues facing the company, like streamlining inefficient business practices or expanding a small customer base, and highlight 2-3 skills or accomplishments related to those areas.

Here's an example:

Find out if your resume shows enough problem solving skills

An important thing to remember when listing problem solving skills on your resume is, just like other soft skills, you need to show how you’ve used problem solving skills in the past. An easy way to check if you’ve shown hiring managers your problem solving skills, is to upload your resume to the tool below — it’ll tell you if your resume has shown problem solving skills the right way, as well as other soft skills like leadership and communication skills.

Synonyms for problem solving on a resume

Trying to avoid repetition? If you’re searching for another word for problem solving to use on a resume, these action verbs have you covered:

• Transformed
• Revitalized
• Streamlined

For even more suggestions, check out our list of resume action verbs for 2024 .

Resume examples of problem solving skills

Looking for more ways to say that you’re a problem solver on a resume? Try these sample bullet points.

Proposed a plan to reduce shrink, which increased work efficiency and customer services by over 75%.

The first step in solving a problem is identifying it. Companies want to hire people who are proactive, not reactive, which means it's worth including an example of a time you first identified a problem and then took steps to solve it.

Developed a contingency plan during tough economic conditions to save $540K per year.

What's better than solving a problem? Preventing it from becoming a problem in the first place!

Reduced double-booking and error rates by 45%, resulting in a $10,800 increase in yearly sales by developing a scheduling system to coordinate advertising space availability with Sales, Designers, and the Editorial team.

The more specific you can get with your bullet points, the better. Remember, the main point of your resume isn't just to show a recruiter what you've done for other companies — it's to help them imagine what you might do for their company.

Executed self-insured health plan including wellness benefits which saved the business in excess of $70K or 20% and influenced over 200 staff members to become healthier.

What hiring managers want to see is results. Any time you can identify a specific positive outcome in your bullet points, you take one step closer to getting hired.

Responded to and managed 50+ inbound requests from members daily.

Struggling to quantify your achievements? It's okay if you don't have access to specific metrics — you can still include numbers for things like how many projects you worked on or how quickly you completed tasks.

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What Are Problem-Solving Skills, and How Do I Put Them on My Resume?

No matter what career you pursue, a problem-solving resume will always be valued by an employer. Companies want to hire people who can think creatively, break down problems into smaller parts, and come up with an effective solution to these problems.

As a result, knowing how to list problem-solving skills on your resume can be beneficial in your career search. It will help set you apart from all the other candidates out there and show off some of your soft skills to an employer. Other than problem-solving, these key skills include critical thinking, communication skills, decision-making skills, and interpersonal skills.

Find your bootcamp match

In this guide, we examine what problem-solving skills are, why they are valued by employers, and how you can list them on your resume. It is important to note that, while strong problem-solving skills will help you find employment in any field, you may also require certain technical skills. For example, if you want to work in the tech industry, free coding bootcamps are an ideal way to quickly learn both problem-solving abilities and technical skills. 

What Are Problem-Solving Skills?

Problem-solving skills are the traits that allow you to identify problems and solve them efficiently and effectively. Problem-solving skills fall under the category of soft skills along with communication skills, critical thinking, interpersonal skills, and adaptability, to name a few. 

Every day we encounter problems, whether at work or at home. For example, we may have to figure out how to travel to work if our regular commute is closed. Or we may have to identify ways to free up time on our schedule so that we can meet a deadline that we thought was tomorrow. Problem-solving abilities will help you find viable solutions for these challenges.

To be a good problem solver, you need to have a wide range of skills and a strong work ethic. You need to be good at analyzing problems. You also need to be capable of coming up with creative solutions and doing so with business constraints like capital and the limits of team members. Here is a list of a few problem-solving skills that are highly valued by employers:

• Communication
• Decision-making

Why Do Employers Value Problem-Solving Skills?

Businesses encounter problems every day. A sales department may be struggling to reach its goals, and wonder how it can catch up. An office supplies delivery may have been missed, which leaves some workers without paper supplies. 

As a result, employers value job seekers who can solve problems. Employers want to hire people who can come up with solutions to the types of problems that are likely to come up in their job. You should be able to understand the nature of a problem, how it affects a business, and work either independently or as part of a team to come up with a solution.

What Are Some Examples of Problem-Solving Skills?

While you could list “able to solve problems” or “problem solver” on your resume, this is not a very accurate description of all the skills that make up the problem-solving process. Any worker that a business will hire should be capable of solving problems—that doesn’t set you apart from the crowd.

A problem-solving resume should be specific when it comes to listing these skills. Furthermore, you should include a wide variety of problem-solving skills examples. Here are some problem-solving examples that you can list on your resume:

#1: Analysis

The first step in solving any problem is to identify the exact issue that you are dealing with. This is crucial because if you don’t correctly identify a problem, it is very difficult to come up with an effective solution.

Once you have identified the problem you want to solve, you need to analyze it. This will involve using your analytical skills to understand why the problem has arisen and to determine what courses of action you can take to solve the problem. Analysis is an excellent example of problem-solving skills.

#2: Evaluation

When you are coming up with solutions to a problem, you may identify a few potential courses of action. This is because most problems don’t have an obvious solution—there are many ways you can address them.

To be a good problem solver, you need to be capable of evaluating the strengths and weaknesses of pursuing a particular solution to a problem. For instance, you may need to evaluate whether a solution can be implemented quickly enough to be effective, or whether the business can afford to implement the solution you are considering.

In addition, you should also be able to evaluate the impact of your decisions after they have been made. Have your decisions led to the success that you expected? If a decision did not turn out in the way that you expected, why was that the case?

#3: Communication

Many of the problems that you’ll face in your job will require input from other team members. Suppose you are working on a team project and have a problem to solve. You would need to communicate that problem to all members of your team and work with them to come up with a solution. 

If you are not able to communicate clearly, different members of the team may walk away with a different understanding of the problem. This could lead to confusion down the line, and make it more difficult to implement a solution.

#4: Decision-Making

Planning out how you are going to solve a problem can only take you so far. At some point, you’ll need to decide on how you are going to solve the problem. You should be able to use your evaluation skills to decide which solution to a problem is best. 

You should also be capable of working with others and using their experience to better understand all the solutions you could use to address a particular problem. Then, once you have found a good solution, you should be able to implement it.

#5: Creativity

Some problems that you encounter will require creative solutions. This is because many problems have limitations within which your solutions must fall. For instance, you may be asked to come up with a solution within a budget, or you may be told that the business can only afford to delegate one team member to solve a problem.

Good problem solvers are capable of thinking outside of the box to arrive at the best solution for a problem. This will involve working with others to understand what has been tried before, and exploring new and novel approaches to problems. This methodical approach to problem-solving is ideal if you are a critical thinker. 

How to List Problem-Solving Skills on Your Resume

You must know how to list problem-solving skills on your resume. These skills are a valuable addition to any resume. By knowing how to demonstrate problem-solving skills on your resume, you can better articulate the potential value you can add to a team and ace your job interview.

But, before you add problem-solving skills to your resume, you should ask if it is relevant to the position for which you are applying by checking the job description. Jobs such as programmers, accountants, and customer service representatives, for instance, all involve a high degree of problem-solving in their day-to-day duties.

There are two places you can list your problem-solving skills on your resume. First, you can list them in your skills section. This is where you list all your skills, whether they are technical skills or soft skills, in an orderly fashion. For instance, if you are applying for a job as a full stack web developer, you could use the following list of skills on your resume:

Full stack web developer skills: Creative thinking, problem-solving, proficient in HTML , CSS, JavaScript, and Ruby on Rails, good at working on teams.

Alternatively, you could list your problem-solving skills in the “experience” section of your resume, where you list your previous roles. While you may not explicitly mention “problem-solving” in this section, you can use some of the keywords we discussed earlier to highlight your experience using this skill.

The following is a good example of how to highlight problem-solving skills on your resume by using the “experience” section of your resume:

"Career Karma entered my life when I needed it most and quickly helped me match with a bootcamp. Two months after graduating, I found my dream job that aligned with my values and goals in life!"

Venus, Software Engineer at Rockbot

J&J Fast Food

District Manager

2014 – 2019

• Averaged 30% annual revenue growth in home district.
• Used analysis skills to plan out a sales campaign that helped attract younger customers to our stores.
• Led the design and introduction of a new monthly inventory model for seven stores.

In this example, the candidate has mentioned that they have experience using “analysis” skills. Furthermore, their leading an initiative implies that they have experience implementing solutions to a problem.

Problem-Solving Skills: Resume Examples

Continue reading as we examine some more problem-solving skills examples for your resume. This first problem-solving resume example is for a video editing job. While a job like this requires advanced technical skills, problem-solving skills are just as important. You can use the “skills” section of your resume to showcase both technical and soft skills.

• Advanced knowledge of Final Cut Pro and Adobe Premiere . Can use advanced editing features and tools for quick decision-making. These programs allow for creative problem-solving.
• Working with clients . Experience and knowledge of video editing terms and practices to communicate clearly with clients in an easy-to-understand manner. 
• Ability to work under pressure . Video editing is a high-pressure job with tight deadlines. Completing past projects has led to a strong ability to work under pressure. 
• Collaboration . Video editing requires collaborating with a variety of industries and employees. Teamwork is key to quickly solving problems and meeting deadlines.

This second problem-solving resume example is for a sales assistant position at a video game store. Sales assistants spend their time interacting with customers, and therefore, must have strong communication skills. The “experience” section of your resume is an ideal place to showcase previous experience you have working with customers.

2015–2017

• Dealt with customers daily. 
• Answered customer queries on the telephone. 
• Listened to and responded to customer complaints.
• Helped customers choose the right products for them.
• Worked as part of a team.
• Recommended products to order based on customer feedback.
• Demonstrated quick and on-the-spot decision-making.
• Key responsibilities such as cashing out at the end of the day and handling customer orders.

Problem-Solving Skills for Cover Letter

Writing a strong cover letter is a great way to impress employers. Knowing how to add problem-solving skills to your cover letter is one of the best ways to do this. No matter what job you are applying for, problem-solving skills will be vital.

Adding problem-solving skills to your cover letter is easy, as you can use skills you have learned from previous work experience, education, or personal development. Most job descriptions will list specific traits and skills required. This will typically include problem-solving skills of some kind.

This next section will look at two examples of cover letters with problem-solving skills to help you land your dream job. As you will see, it is easy to add several problem-solving skills to a cover letter, as these skills are common in everyday use.

Problem-Solving Skills: Cover Letter Examples

This first problem-solving skills cover letter example is for an audio-visual technician role at Revolution Technologies. The job description indicates the need for technical skills and previous experience. It also mentions that the company requires a team player and a dependable employee. In this cover letter, problem-solving skills are showcased using a story from a previous audio technician job. 

During my time at Five-Star Audio Visual, I worked full-time as an audio technician. I was part of a core team of five other employees who I worked closely with to help meet client expectations, analyze potential technical issues, and organize frequent events. 

Being part of a team helped me to grow as a person and improve my technical learning. I worked under experienced audio technicians, event managers, and production managers. As such, my communication and decision-making skills vastly improved. I also found that working under tight deadlines helped me to deal with high-pressure situations. 

The second example is for a senior analyst position at Magellan Health. The job description highlights many problem-solving skills requirements such as critical thinking, analysis, and organizational skills. Furthermore, a senior role like this requires strong leadership skills. In this example, skills learned from a data analytics bootcamp are used.  

I recently completed the data analytics bootcamp program at Ironhack. During my studies, I collaborated with my peers on several projects. We used our analytical skills and critical thinking skills to identify and solve problems. Furthermore, we learned in-demand technical skills such as Git, Python, and SQL. This program was fast-paced and intense, which helped me to work quickly under pressure, both independently and as part of a team.   

How to Improve Your Problem-Solving Skills

Not only should you know how to include them on your resume, but you must learn how to improve your problem-solving skills. The more problem-solving skills you can learn the better, as they can be applied to suit any job or situation. You should do your best to maintain, practice, and improve problem-solving skills as often as possible.

Learning how to improve problem-solving skills in the workplace will lead to better job opportunities and an increased salary. By listing problem-solving skills on your resume, you may land your dream job. However, to keep this job and advance up the career ladder, it is vital you understand how to improve your problem-solving skills. 

Acquire More Technical knowledge in Your Field

There are plenty of free resources where you can improve technical knowledge in your field. Alternatively, you can earn an additional degree. For example, if you have a Bachelor’s Degree in Computer Science , you may wish to improve your tech knowledge by enrolling in a master’s program or certificate program.

Acquiring more technical knowledge will boost and improve your problem-solving skills. Technical skills training, such as coding, for example, is a great way to boost your critical thinking skills. Managerial training is excellent if you want to improve your communication and leadership skills. Higher education programs typically require collaborative work, which is excellent for improving your teamwork skills.

Seek Out Opportunities to Problem Solve

You can seek out opportunities to problem solve in your place of work or everyday life. This can be something as simple as asking those in your household if they need help with anything. You can also speak to friends or colleagues and find out if they have any problems that need solving. 

The more problems you help solve, the better your problem-solving skills will develop. You might also find that you are seeking out problem-solving opportunities that are not part of your own skillset. This is a vital part of self-development and professional development, and will ultimately lead to job opportunities.

Do Practice Problems

You can use practice problems to work on and improve your problem-solving skills. This can be done at any time. For example, if you have a long commute to work, you can use this time to do practice problems. These problems can be based on past experiences where you had to problem-solve or on fictional problems. 

You might find it helps to write the problems and solutions out, but you can also do it in your head. If you find there is a particularly difficult problem at work, you can use this practice to explore a variety of solutions and options. You can also work on practice problems with other people, which will have the added benefit of building teamwork and communication. 

Observe How Others Problem Solve

One of the best ways to learn anything in life is to see how others do it. If you have the benefit of working with a particularly skilled employer, you can take advantage of their problem-solving skills by watching how they work and the methods they use. Students can often learn from their peers or instructors. 

It is important to ask questions too. While simply observing how others solve problems is hugely beneficial, asking questions will help clarify their methods and techniques. You can also observe problem-solving in your everyday life if you pay close attention to your surroundings.

Why Is Problem-Solving Important in the Workplace?

You cannot underestimate the importance of problem-solving skills in the workplace. No matter what job you do, problems will arise. Being able to efficiently solve these problems is vital if you want to climb the job ladder, earn more money, and impress your employers. Furthermore, being able to problem-solve will make you less reliant on others for help which is another reason why problem-solving is important in the workplace. 

• Climb the corporate ladder . Problem-solving is a great way to impress your employee and climb the ladder. If you want to earn a promotion at work, you can use learned and improved problem-solving skills to ace the interview.
• Earn more money . You can use problem-solving skills to help the company you work for make more money. This in turn can lead to a salary increase. 
• Team player. Strong problem-solving skills can make you a better team player. Working well as part of a team is vital in most careers.
• Meet deadlines. Some jobs have very tight and strict deadlines. Strong problem-solving is key to quickly solving solutions to meet deadlines.

Should You Learn How to List Problem-Solving Skills on Your Resume?

Yes, you should learn how to list problem-solving skills on your resume because every job requires problem-solving. These skills demonstrate that you are able to tackle the inevitable challenges that will come up in your job effectively. Soft skills, such as problem-solving, are often taught at universities, colleges, and bootcamps. However, you will develop problem-solving skills in all walks of life.

By following the advice in this article, you’ll have no trouble listing your problem-solving skills on your resume. These may just be the skills that help you convince your dream employer to reach out and schedule an interview with you!

How to List Problem-Solving Skills on Resume FAQ

Yes, you need to list problem-solving skills on your resume if you want the best chance of getting the job. For some jobs, problem-solving skills will be vital, and the more of these skills you can include on your resume the better. More technical jobs, like computer programmers, will need to list problem-solving skills on their resume, along with any technical training.

You can learn problem-solving skills anywhere. If you want formal training, most universities will offer soft skills training, which covers problem-solving. You will encounter problem-solving in everyday activities as well in the workplace. 

Some examples of problem-solving skills include critical thinking, analysis, evaluation, creative thinking, and decision-making. These key skills will help you improve your performance in interviews and help you attain future career opportunities. 

Other skills that employers look for include technical skills, project management skills, operational skills, creativity skills, organization skills, deductive reasoning, customer service skills, math skills, and quantitative skills. Highly developed problem-solving skills are essential, but you should read the job posting carefully to ensure you tick any other boxes required.

About us: Career Karma is a platform designed to help job seekers find, research, and connect with job training programs to advance their careers. Learn about the CK publication .

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How Should you Show That you Have Problem-Solving Skills on Your Resume?

Three ways to show your problem-solving skills on your resume in 2023!

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In This Guide:

What are problem-solving skills, why are problem-solving skills important on your resume, what skills, activities, and accomplishments help you highlight your problem-solving skills, problem-solving skills: key takeaways for your resume.

Imagine this typical situation: there has been a mistake in the contract sent to a client. But what about if your biggest industry competitor surprisingly decreases prices or your Chief Financial Officer quits? What would you do if you had the responsibility to respond?

Problem-solving skills express themselves in the ability to define problems, come up with alternatives, assess which is the best course of action and act on it.

Therefore, problem-solvers are the people who can objectively and calmly respond to issues once they arrive or forecast them in advance while coming up with a set of actions for the timely resolution of the identified problems.

Problems of all sizes arise both inside and outside the workplace. Every day. That is why it is so essential for employers to have employees whom they can trust to handle such situations independently.

Depending on the position and the industry, businesses need talent that can cope with both day-to-day operational challenges and with more long-term strategic issues.

Problem-solving is one of these sets of skills that do not necessarily appear in the “Requirements” section in a job offer. The reason is that employers simply expect candidates to show in some form that they possess analytical minds and a go-to attitude.

Yes, it is much easier to demonstrate your problem-solving skills during an interview when you can talk in detail to paint a picture of a specific situation and your response to a given problem.

But this doesn’t mean that you can’t communicate your abilities to use your sense of initiative to improve problematic situations. Wonder how exactly? Take a look at the following list of skills and abilities.

Unlike conceptual skills, which are about abstract thinking and ideation, problem-solving skills are to be a big part connected to being proactive when it comes to the implementation of your ideas.

Even though problem-solving skills sound pretty self-explanatory in themselves, they are not so easy to communicate. Such abilities are highly situational and can only be relayed when referring to specific tasks and actions you have undertaken to achieve desirable results.

• Communication & Observation skills: to come up with the most effective and efficient solution to an issue, you need to first identify the root cause. Since root causes are rarely obvious, problem-solvers search for them through conversations and careful observations.
• Analytical skills & Decision-making: after the problem definition stage, it is time for action. Therefore, you need to put your analytical skills in use to develop solutions and make a timely decision to speed up the problem-solving process.
• Teamwork and technical skills: having hands-on technical knowledge is necessary so that you know what opportunities lie ahead of you. In addition, even though working in a team is essential for developing the best solution, you need to be prepared to execute it independently.

How to demonstrate problem-solving skills on your resume

• Mention a time when you have taken the initiative to troubleshoot overlooked areas.
• Explain that you like to collect new information and gather data on a daily basis.
• Give examples of times when you have assumed the responsibility to improve processes in the company or your team.
• Illustrate that you are a team player and explain what is your role in a team.

Just keep in mind that you should aim to balance your ability to work independently and work in a team.

Even though in the modern business world, companies face very complex problems which require collective action, you would be expected to use your own capacity to solve some day-to-day issues.

Below you can get some inspiration from Enhancv users who have found a nice way to show that they can be real problem-solvers when issues arise in the workplace.

Example 1: Demonstrate problem-solving skills in the experience section

Job situation: Junior Business Analyst applies for the position of a Junior Project Manager

• • Conducted extensive research on a daily basis to identify potential gaps and issues that would affect the market position of our clients.
• • Used data to identify how my team can make better decisions and improve its analysis strategy.
• • Initiated ‘weekly team lead meetings’ where departments reported arising issues with the Senior Management to prevent issues from becoming major problems.
• • Overcome challenges connected to client complaints and working with a limited client budget.

The examples that this Junior Business Analyst has handpicked demonstrate that he is proactively looking for potential areas and processes that can be further improved and optimized.

What’s more, besides an analytical mindset, the candidate highlights his communication and team skills by showing that he is open to approaching superiors when necessary.

Problem-solving abilities are expressed in a third manner with the example of resolving issues connected to clients' complaints. With this, the candidate communicates that he can be relied on for solving both internal and external issues.

Example 2: Demonstrate innovation skills in the resume summary section

Job situation: Project Manager applies for the position of Senior Account Manager

What is a better way to resolve problems, that actually prevent them from arising in the first place?

In this resume, the candidate shows that he counts on open communication both with his team and clients to ensure that everyone is on the same page.

Example 3: Show your problem-solving skills in your achievements sections

Job situation - PR Manager applies for the position of Head of Communications

This set of achievements creates a consistent narrative of an employee who is actively seeking answers and solutions to the everyday challenges in the workplace.

By focusing on both processes and results, the candidate demonstrates that he gives the same importance to achieving great outcomes and following a logical problem-solving path.

Example 4: Demonstrate the skill through other sections of your resume

Besides giving examples from the workplace, your resume may also include references from times when you have tried to build your own initiative, startup, or a side project.

This gives the loudest example that you act upon your ideas for solutions to an identified problem.

Also, don’t be hesitant to mention an occasion when you failed to get the best results or outcomes.

For example, talking about your failure to become President of your college club demonstrates that you are aware of your own mistakes and take credit for both good and bad outcomes.

• Balance your soft and technical skills: in order to be able to solve problems independently, you need to have an analytical mindset and creative thinking, but also some operational capabilities necessary for the execution of your solution.
• Don’t underestimate teamwork: even though self-sufficiency is a good thing to have, working as a part of a team leads to far better results. That is why focusing on your communication and listening skills is so essential for effective problem-solving.

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7 Problem Solving Skills That Aren’t Just Buzzwords (+ Resume Example)

• Julia Mlcuchova , 
• Updated April 8, 2024 9 min read

Problem-solving skills are something everybody should include on their resume, yet only a few seem to understand what these skills actually are. If you've always felt that the term "problem-solving skills" is rather vague and wanted to know more, you've come to the right place.

In this article, we're going to explain what problem-solving skills really mean. We'll talk about what makes up good problem-solving skills and give you tips on how to get better at them. You'll also find out how to make your problem-solving abilities look more impressive to those who might want to hire you.

Sounds good, right? Curious to learn more? 

In this article we’ll show you:

• What are problem solving skills;
• Why are they important; 
• Specific problem solving skills examples;
• How to develop your problem solving skills;
• And, how to showcase them on your resume.

Table of Contents

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What are problem solving skills?

Why are problem solving skills important, the best 7 problem solving skills examples, how to develop problem solving skills, problem solving skills resume example, key takeaways: problem solving skills.

First of all, they're more than just a buzzword!

Problem-solving skills are a set of specific abilities that allow you to deal with unexpected situations in the workplace, whether it be job related or team related. 

It's a complex process that involves several “sub skills” or “sub steps,” namely:

• Recognizing and identifying the issue at hand.
• Breaking the problem down into smaller parts and analyzing how they relate to one another. 
• Creating potential solutions to the problem, evaluating them and picking the best one.  
• Applying the chosen solution and assessing its outcome. 
• Learning from the whole process to deal with future problems more effectively. 

As you can see, it's not just about solving problems that are right in front of us, but also about predicting potential issues and being prepared to deal with them before they arise.  

Despite what you may believe, problem-solving skills aren't just for managers . 

Think about it this way: Why do employers hire employees in the first place? To solve problems for them!

And, as we all know, problems don't discriminate. In other words, it doesn't matter whether you're just an intern, an entry-level professional, or a seasoned veteran, you'll constantly face some kind of challenges. And the only difference is in how complex they will get.

This is also reflected in the way employers assess suitability of potential job candidates. 

In fact, research shows that the ability to deal with unexpected complications is prioritized by an overwhelming 60% of employers across all industries, making it one of the most compelling skills on your resume.

So, regardless of your job description or your career level, you're always expected to find solutions for problems, either independently or as a part of a team. 

And that's precisely what makes problem-solving skills so invaluable and universal ! 

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As we've said before, problem-solving isn't really just one single skill. 

Instead, your ability to handle workplace issues with composure depends on several different “sub-skills”. 

So, which specific skills make an employee desirable even for the most demanding of recruiters? 

In no particular order, you should focus on these 7 skills : 

• Analytical skills
• Research skills
• Critical thinking 
• Decision-making
• Collaboration
• Having a growth mindset

Let's have a look at each of them in greater detail!

#1 Analytical skills

Firstly, to truly understand complex problems, you need to break them down into more manageable parts . Then, you observe them closely and ask yourself: “ Which parts work and which don't,” How do these parts contribute to the problem as a whole,” and "What exactly needs to be fixed?” In other words, you gather data , you study it, and compare it - all to pinpoint the cause of the issue as closely as possible.

#2 Research skills

Another priceless tool is your research skills (sometimes relying on just one source of information isn't enough). Besides, to make a truly informed decision , you'll have to dig a little deeper. Being a good researcher means looking for potential solutions to a problem in a wider context. For example: going through team reports, customer feedback, quarterly sales or current market trends.  

#3 Critical thinking

Every employer wants to hire people who can think critically. Yet, the ability to evaluate situations objectively and from different perspectives , is actually pretty hard to come by. But as long as you stay open-minded, inquisitive, and with a healthy dose of skepticism, you'll be able to assess situations based on facts and evidence more successfully. Plus, critical thinking comes in especially handy when you need to examine your own actions and processes. 

 #4 Creativity

Instead of following the old established processes that don't work anymore, you should feel comfortable thinking outside the box. The thing is, problems have a nasty habit of popping up unexpectedly and rapidly. And sometimes, you have to get creative in order to solve them fast. Especially those that have no precedence. But this requires a blend of intuition, industry knowledge, and quick thinking - a truly rare combination. 

#5 Decision-making

The analysis, research, and brainstorming are done. Now, you need to look at the possible solutions, and make the final decision (informed, of course). And not only that, you also have to stand by it ! Because once the train gets moving, there's no room for second guessing. Also, keep in mind that you need to be prepared to take responsibility for all decisions you make. That's no small feat! 

#6 Collaboration

Not every problem you encounter can be solved by yourself alone. And this is especially true when it comes to complex projects. So, being able to actively listen to your colleagues, take their ideas into account, and being respectful of their opinions enables you to solve problems together. Because every individual can offer a unique perspective and skill set. Yes, democracy is hard, but at the end of the day, it's teamwork that makes the corporate world go round. 

#7 Having a growth mindset

Let's be honest, no one wants their work to be riddled with problems. But facing constant challenges and changes is inevitable. And that can be scary! However, when you're able to see these situations as opportunities to grow instead of issues that hold you back, your problem solving skills reach new heights. And the employers know that too!

Now that we've shown you the value problem-solving skills can add to your resume, let's ask the all-important question: “How can I learn them?”

Well…you can't. At least not in the traditional sense of the word. 

Let us explain: Since problem-solving skills fall under the umbrella of soft skills , they can't be taught through formal education, unlike computer skills for example. There's no university course that you can take and graduate as a professional problem solver. 

But, just like other interpersonal skills, they can be nurtured and refined over time through practice and experience. 

Unfortunately, there's no one-size-fits-all approach, but the following tips can offer you inspiration on how to improve your problem solving skills:

• Cultivate a growth mindset. Remember what we've said before? Your attitude towards obstacles is the first step to unlocking your problem-solving potential. 
• Gain further knowledge in your specialized field. Secondly, it's a good idea to delve a little deeper into your chosen profession. Because the more you read on a subject, the easier it becomes to spot certain patterns and relations.  
• Start with small steps. Don't attack the big questions straight away — you'll only set yourself up for failure. Instead, start with more straightforward tasks and work your way up to more complex problems. 
• Break problems down into more digestible pieces. Complex issues are made up of smaller problems. And those can be further divided into even smaller problems, and so on. Until you're left with only the basics. 
• Don't settle for a single solution. Instead, keep on exploring other possible answers.
• Accept failure as a part of the learning process. Finally, don't let your failures discourage you. After all, you're bound to misstep a couple of times before you find your footing. Just keep on practicing. 

How to improve problem solving skills with online courses

While it’s true that formal education won’t turn you into a master problem solver, you can still hone your skills with courses and certifications offered by online learning platforms :

• Analytical skills. You can sharpen your analytical skills with Data Analytics Basics for Everyone from IBM provided by edX (Free); or Decision Making and Analytical Thinking: Fortune 500 provided by Udemy (＄21,74).
• Creativity. And, to unlock your inner creative mind, you can try Creative Thinking: Techniques and Tools for Success from the Imperial College London provided by Coursera (Free).
• Critical thinking. Try Introduction to Logic and Critical Thinking Specialization from Duke University provided by Coursera (Free); or Logical and Critical Thinking offered by The University of Auckland via FutureLearn.  
• Decision-making. Or, you can learn how to become more confident when it's time to make a decision with Decision-Making Strategies and Executive Decision-Making both offered by LinkedIn Learning (1 month free trial).
• Communication skills . Lastly, to improve your collaborative skills, check out Communicating for Influence and Impact online at University of Cambridge. 

The fact that everybody and their grandmothers put “ problem-solving skills ” on their CVs has turned the phrase into a cliche. 

But there's a way to incorporate these skills into your resume without sounding pretentious and empty. Below, we've prepared a mock-up resume that manages to do just that.

FYI, if you like this design, you can use the template to create your very own resume. Just click the red button and fill in your information (or let the AI do it for you).

Problem solving skills on resume example

This resume was written by our experienced resume writers specifically for this profession.

Why this example works?

• Firstly, the job description itself is neatly organized into bullet points .  
• Instead of simply listing soft skills in a skills section , you can incorporate them into the description of your work experience entry.  
• Also, the language here isn't vague . This resume puts each problem-solving skill into a real-life context by detailing specific situations and obstacles. 
• And, to highlight the impact of each skill on your previous job position, we recommend quantifying your results whenever possible. 
• Finally, starting each bullet point with an action verb (in bold) makes you look more dynamic and proactive.

To sum it all up, problem-solving skills continue gaining popularity among employers and employees alike. And for a good reason!

Because of them, you can overcome any obstacles that stand in the way of your professional life more efficiently and systematically. 

In essence, problem-solving skills refer to the ability to recognize a challenge, identify its root cause, think of possible solutions , and then implement the most effective one. 

Believing that these skills are all the same would be a serious misconception. In reality, this term encompasses a variety of different abilities , including:

In short, understanding, developing, and showcasing these skills, can greatly boost your chances at getting noticed by the hiring managers. So, don't hesitate and start working on your problem-solving skills right now!

Julia has recently joined Kickresume as a career writer. From helping people with their English to get admitted to the uni of their dreams to advising them on how to succeed in the job market. It would seem that her career is on a steadfast trajectory. Julia holds a degree in Anglophone studies from Metropolitan University in Prague, where she also resides. Apart from creative writing and languages, she takes a keen interest in literature and theatre.

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Best Problem-Solving Skills for a Resume. How to List Them

When it comes to landing your dream job, problem-solving skills are highly valued by employers across a variety of industries. These skills demonstrate your ability to think critically, analyze situations, and develop effective solutions to complex problems. Including your problem-solving skills on your resume can help you stand out to potential employers and showcase your ability to handle challenges in the workplace.

In this article, we’ll explore some of the best problem-solving skills to include on your resume and provide tips on how to list them effectively to increase your chances of landing your desired job.

Table of Contents

What Are Problem-Solving Skills?

Problem-solving skills refer to the ability to analyze situations, identify problems, and develop effective solutions to complex issues. It involves critical thinking, creativity, and the ability to make informed decisions based on available information.

Effective problem-solving skills are essential for success in any career. According to a survey by the National Association of Colleges and Employers , problem-solving skills are ranked among the top three most important skills that employers look for in job candidates.

Furthermore, a study by the World Economic Forum found that problem-solving, critical thinking, and creativity are projected to be the top three skills required for the workforce by 2025.

Source: World Economic Forum

Top 10 Problem Solving Skills for Your Resume + Examples

Here are the top 10 problem-solving skills to include on a resume:

2. Critical thinking

The ability to objectively analyze information to make informed decisions and solve complex problems.

“Applied critical thinking skills to analyze complex business problems and develop effective solutions.”

“Evaluated financial data to identify inefficiencies and developed cost-saving measures that reduced expenses by 15%.”

“Conducted in-depth research to identify market trends and forecasted future demand for products, resulting in a 10% increase in sales revenue.”

“Developed and implemented risk management strategies to minimize potential losses and ensure business continuity.”

“Used critical thinking skills to develop innovative ideas and streamline processes, resulting in improved efficiency and productivity.”

3. Creativity

The ability to think outside the box and develop innovative solutions to problems.

“Developed creative solutions to complex business problems by thinking outside the box and leveraging my creative problem-solving skills.”

“Designed and implemented a new product packaging concept that led to a 25% increase in sales within the first six months.”

“Developed and executed a social media marketing campaign that went viral and resulted in a 50% increase in brand awareness.”

“Developed an innovative employee incentive program that resulted in a 30% reduction in employee turnover rates.”

“Continuously generated new ideas and innovative solutions to streamline processes and improve efficiency across multiple departments.”

4. Decision-making

The ability to make informed decisions based on available information and data.

“Exercised strong decision-making skills to evaluate complex information and make informed decisions.”

“Analyzed data from multiple sources to identify trends, opportunities and potential risks.”

“Developed and implemented effective risk management strategies to minimize potential losses and ensure business continuity.”

“Successfully negotiated contracts with vendors to achieve cost savings of 20%.”

“Made strategic decisions that resulted in a 15% increase in sales revenue within the first year of employment.”

“Continuously evaluated the effectiveness of decisions and made necessary adjustments to improve outcomes.”

5. Strategic thinking and ideation

The ability to think long-term and develop plans to achieve goals and overcome challenges.

“Applied strong strategic thinking skills to develop and implement long-term business plans that aligned with organizational goals.”

“Analyzed market trends and customer behavior to identify new opportunities and create competitive advantages.”

“Developed and executed a product development strategy that resulted in a 30% increase in market share within the first year.”

“Led cross-functional teams to implement new processes and systems that improved efficiency and reduced costs by 25%.”

“Continuously evaluated the competitive landscape and adjusted strategies to stay ahead of industry trends.”

6. Problem identification

The ability to identify potential problems before they arise and take preventive measures to address them.

“Used strong problem identification skills to identify and diagnose complex business issues.”

“Conducted root cause analysis to identify underlying problems and develop effective solutions.”

“Developed and implemented a new quality control system that reduced product defects by 20%.”

“Conducted internal audits to identify process inefficiencies and implemented process improvements that resulted in a 30% reduction in lead time.”

“Continuously monitored business operations to identify potential issues and proactively developed contingency plans to mitigate risks.”

7. Adaptability

The ability to quickly adjust and change course when faced with unexpected challenges.

“Applied strong adaptability skills to thrive in fast-paced and dynamic work environments.”

“Demonstrated the ability to quickly learn new processes and procedures and adapt to changing priorities.”

“Successfully managed multiple projects simultaneously, adjusting project plans as needed to meet changing requirements.”

“Collaborated with cross-functional teams to develop new products and services that met evolving customer needs.”

“Successfully navigated a company-wide restructuring by taking on new responsibilities and adapting to a new organizational structure.”

“Proactively sought out feedback from managers and colleagues to continuously improve performance and adapt to changing expectations.”

8. Communication

The ability to effectively communicate with colleagues, stakeholders and customers to understand their needs and develop solutions.

“Used strong communication skills to effectively collaborate with cross-functional teams and solve complex problems.”

“Facilitated open and transparent communication among team members to ensure everyone was aligned and working towards a common goal.”

“Successfully led cross-functional projects by effectively communicating project plans, goals, and timelines to all stakeholders.”

“Developed and delivered engaging presentations to communicate complex data and project results to senior leadership.”

“Collaborated with customers to understand their needs and effectively communicated those needs to the product development team, resulting in a 15% increase in customer satisfaction ratings.”

9. Collaboration

The ability to work effectively in a team and collaborate with others to achieve common goals.

“Collaborated effectively with cross-functional teams to achieve project goals and solve complex problems.”

“Demonstrated strong interpersonal skills by building positive relationships with team members and stakeholders.”

“Proactively identified and resolved conflicts to ensure smooth collaboration and successful project outcomes.”

“Actively participated in team meetings and contributed to brainstorming and ideation sessions to generate creative solutions.”

“Successfully led cross-functional teams by delegating tasks and responsibilities and ensuring alignment among team members.”

“Developed and implemented new team-building activities that increased team morale and improved collaboration.”

10. Time management

The ability to prioritize tasks, manage deadlines and work efficiently to achieve objectives.

“Managed multiple projects simultaneously, consistently meeting project deadlines and ensuring high-quality deliverables.”

“Developed and implemented effective time management strategies, including prioritization and task delegation, to increase productivity and efficiency.”

“Proactively identified potential roadblocks and adjusted project plans as needed to stay on track.”

“Utilized project management software to track progress and communicate project status to stakeholders.”

“Successfully managed a team of interns, delegating tasks and providing guidance to ensure timely and accurate completion of projects.”

“Received recognition from management for consistently delivering projects ahead of schedule and under budget.”

Including these problem-solving skills on your resume can demonstrate to potential employers that you are a strategic thinker, a creative problem solver, and a valuable asset to any team.

Jobs That Require Problem-Solving Skills

There are many jobs that require problem-solving skills. Here are some examples:

Engineers: Engineers are responsible for designing, building, and testing products, systems, and structures. They often encounter complex problems that require creative problem-solving skills to solve.

IT professionals: IT professionals are responsible for managing and troubleshooting computer systems and networks. They must be able to identify and solve technical issues quickly and effectively.

Healthcare professionals: Healthcare professionals, such as doctors and nurses, must use critical thinking and problem-solving skills to diagnose and treat patients.

Lawyers: Lawyers must analyze complex legal issues and develop creative solutions to help their clients achieve their goals.

Business professionals: Business professionals, such as managers and executives, must be able to analyze data, identify problems, and develop strategies to solve them.

Educators: Educators must be able to identify and address the individual needs of their students and develop creative solutions to help them succeed.

Scientists: Scientists must use critical thinking and problem-solving skills to design experiments, analyze data, and develop new theories and technologies.

Entrepreneurs: Entrepreneurs must be able to identify opportunities and solve problems in order to start and grow successful businesses.

Overall, problem-solving skills are essential in a wide range of professions and industries, and are highly valued by employers.

Problem-Solving Skills Resume Example

Here is an example of a resume that demonstrates your ability to resolve difficult situations.

Name: John Doe Contact Information: Email: [email protected] Phone: (123) 456-7890 LinkedIn: linkedin.com/in/johndoe Summary: Highly analytical and creative problem-solver with a strong track record of developing and implementing effective solutions. Skilled in collaborating with cross-functional teams and adapting to changing environments. Skills: – Problem identification and analysis – Creative thinking and innovation – Strategic planning and execution – Collaboration and teamwork – Strong communication skills – Time management and prioritization Experience : ABC Company Position: Project Manager Duration: Jan 2019 – Present Responsibilities: – Led cross-functional teams in the development and execution of strategic initiatives – Identified and analyzed potential project risks, and developed contingency plans to mitigate them – Streamlined project management processes, resulting in a 20% increase in efficiency – Developed innovative solutions to complex problems, resulting in a 15% increase in customer satisfaction – Collaborated with stakeholders to develop and implement new product features, resulting in a 10% increase in revenue XYZ Company Position: Business Analyst Duration: Mar 2016 – Dec 2018 Responsibilities: – Conducted data analysis and identified opportunities for process improvement – Developed and executed action plans to address identified issues, resulting in a 25% increase in productivity – Collaborated with cross-functional teams to develop new product features, resulting in a 10% increase in customer retention – Analyzed customer feedback and developed strategies to improve customer experience, resulting in a 20% increase in customer satisfaction Education: Bachelor’s Degree in Business Administration, XYZ University, Graduated in May 2016 Certifications: Project Management Professional (PMP) Six Sigma Green Belt

How Can I Improve My Problem Solving Skills?

To improve your problem-solving skills, start by breaking down complex problems into smaller, more manageable parts. Practice analyzing and identifying the root cause of a problem, brainstorming multiple potential solutions, and evaluating the pros and cons of each option.

Additionally, seek out opportunities to work on collaborative problem-solving projects and seek feedback from others on your approach to dealing with issues. Continuously challenging yourself to solve new problems and refining your problem-solving process can help you improve your skills over time.

Should I Include Hard Skills or Soft Skills as Problem-Solving Skills?

Both hard and soft skills are important for problem-solving . Hard skills such as data analysis and computer programming are critical for identifying and analyzing problems, while soft skills such as communication and collaboration are important for developing and implementing solutions. It’s best to include a mix of both hard and soft skills as problem-solving skills on your resume, to demonstrate your ability to approach problems from different angles and work effectively with others to achieve positive results.

Why Do Employers Value Problem-Solving Skills?

Employers value problem-solving skills because they are critical for driving business success. Individuals who possess strong problem-solving skills can identify and analyze problems, develop and implement effective solutions, and collaborate with others to achieve positive results.

These skills can lead to increased productivity, improved customer satisfaction, and a better overall business performance.

Additionally, problem-solving skills are essential for innovation and growth, allowing companies to adapt to changes in the market and stay ahead of the competition. Employers look for candidates with strong problem-solving skills because they want employees who can contribute to the company’s success and help drive future growth.

What Other Skills Do Employers Look for?

In addition to problem-solving skills, employers also value a range of other skills including communication, teamwork, adaptability, leadership, time management, and technical expertise in specific fields. These skills can help employees work effectively with others, manage projects and resources efficiently, and stay up to date with industry trends and best practices. By highlighting a combination of problem-solving and other key skills on your resume, you can demonstrate your ability to contribute to a company’s success and add value in the workplace.

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What are problem-solving skills and how best to include them on your resume

Hard skills

Soft skills.

You’ve seen it in plenty of job listings: “Must have problem-solving skills or must be able to solve complex problems”. But “problem solving is not merely one skill, but is rather a whole category of adaptive and flexible skills.   So what are problem-solving skills? Let’s break it down – just like you do when you solve a problem!

In this blog, we will walk you through:

• The definition of problem solving
• What are the 7 steps to problem solving
• What are problem-solving skills?
• How to address problem-solving skills on your resume.

Problem Solving: The definition

Of course, the definition of problem solving is “the act of solving a problem”. But notice that the definition includes “the act of”. Problem solving is an action, more likely many actions, that create a process in which you use your analytical and creative thinking to clear an obstacle or reach new heights.

In the work world, these obstacles prevent the team, the company, or you individually from accomplishing strategic and operational goals. Problem solving requires a systematic process of at least several steps. The techniques used to break down the problem and come up with a solution vary depending on individual style and the type of problem to be solved.

What are the 7 steps to problem solving?

Each step in the process of solving a problem requires different skills. Understanding these increments can help you decide which attributes you are best at and which to focus on in your resume.

Here are the 7 steps defined by the University of Iowa Human Resources Department :

• Define the problem
• Clarify the problem
• Define your goals
• Identify the cause of the problem
• Develop a plan of action
• Execute the plan
• Evaluate the results

And you could add one more…

… since problems are never fully solved; there’s always room for making things better.

At each step, problem solving requires discrete skills. While problem solving itself is a soft skill, or closer to a personality trait than learned knowledge, there are many parts of problem solving that can be learned.

What are problem solving skills?

At each step of the problem solving process, you will use both hard and soft skills . Below is a breakdown by category, followed by an explanation of each skill and how it is used when you solve a problem.

Data analysis: Whether you are crunching big data or conducting an informal survey, you are gathering and reviewing information that will help you both define the problem and inform your potential solutions. You will also need this skill to determine the quality of your results once you implement your solution.

Risk analysis: The best solution won’t net you great results if the risks are too high. Your analytic ability to balance the potential upside vs. the downside will lead to a reasonable answer.

Research methodology: Reliable data and information come from an understanding of how to both do your own research and find and vet research that already exists.

Knowledge of business goals and practices: An understanding of what drives your place of work and the way daily work is conducted is just as important as that innovative solution. Knowing how far you can stretch the boundaries – if you can – or what the end goal is will help you formulate a solution that fits in with company culture.

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Communication: Gathering information means explaining what you’re looking for in a way that gets you the help you need. Communication occurs at all stages of the process, from figuring out what the blockage is to assessing whether your solution fixed the problem.

Creativity: If the solution was evident, a problem-solver like you wouldn’t be necessary. Thorny problems often require a step away from the tried-and-true. Employers value the ability to see things from a new angle and be brave enough to float those ideas (also known as confidence). 

Teamwork: No one works in a vacuum – even Steve Jobs needed someone off of whom to bounce ideas. Collaboration helps amplify and clarify ideas. It also gets your solutions implemented efficiently. Buy-in is important if you want your excellent problem-solving abilities to turn into excellent results.

Active listening: What’s the crux of the problem? Active listening will help you find out. Often, others you work with know something you don’t that can either present a challenge or hold the key to overcoming the obstacle. Great listeners know how to pick out valuable information, ask the right questions, and recognize when a co-worker has presented you with a great idea during brainstorming sessions. 

How to address problem-solving skills on your resume

So, how do you describe problem-solving skills on your resume? Aside from simply listing them in your skills section , you may add bullet items within your employment history section that illustrate your abilities.

Here are problem solving example phrases for your resume:

• Data analysis: Analyzed marketing data to discover why leads were not turning into sales
• Risk analysis, decision-making: Assessed the risk of three different solutions for appointment scheduling problem and chose one
• Research methodology: Conducted client survey and market research to inform  improved buying patterns and reduce excess inventory
• Business practices, creativity: Investigated previous solutions to employee retention problems and offered new ideas
• Communication, problem definition, teamwork: Presented my assessment of workflow problem to department meeting and spearheaded discussion
• Creativity, communication, active listening: Streamlined client intake process after receiving feedback from staff and clients
• Teamwork: Collaborated with construction crew and architects to design customer communication platform based on best practices
• Active listening: Incorporated new summer activities for days when the pool was closed after listening to counselors’ ideas and suggestions

Notice that not all of them specifically mention problem solving, but each one corresponds to one or more of the skills necessary to be an excellent problem-solver.

What’s the difference between a core competency and a skill? Which should you choose and how should you present these abilities? We answer those questions and more below.

Key takeaways

• Problem solving is a systematic approach to finding creative solutions to obstacles that thwart business or professional goals
• Because problem solving is complex, it can be broken down into steps and a discrete set of skills
• When solving problems, you will employ both hard and soft skills
• Your resume does not have to say “problem solving” to show that you are a problem-solver.

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What are problem-solving skills?

Problem-solving skills refer to an individual’s ability to identify a problem and find its solution. It includes understanding the core of the problem - not just the symptoms.

For instance, at a workplace employees perceive dealing with a customer’s complaint as synonymous with solving it. A different approach would be to understand why the complaint arose in the first place. So, eliminating the cause works the best.

Employers desire problem-solving skills as employees with this skill are self-reliant. Thus, owning this skill and knowing how to include it on your resume increases your chances of getting hired!

Read on to understand in-depth about problem-solving skills, their importance for job-seekers, and why recruiters value them.

• Importance of problem-solving skills
• Why should problem-solving skills be included in a resume?
• Problem-solving skills in a resume
• How to improve problem-solving skills?
• Problem-solving skills examples

What is the Importance of Problem-Solving Skills?

At your workplace, problem-solving skills allow you to fix issues that cost your employer time and money. Identifying the underlying issue, developing a solution, and implementing it saves your company’s expenditure.

Problem-solving can help you fix a range of issues from personal issues such as inefficiency to professional issues like ones that disrupt a project.

Going past income, problem-solving skills help you to work through problems as a team. It helps you work well with others. Most superiors prefer someone independent, and capable of dealing with their problems.

Why should Problem Solving Skills be Included in a Resume?

Employers want to hire someone who is fairly independent and can take care of everyday issues arising on the job. Including problem-solving skills in a resume conveys to the recruiter that you are an independent person. So, it increases your chances of getting hired.

How Should Problem Solving Skills be Included in a Resume?

There are different approaches to including problem-solving skills in your resume. For instance, when explaining your ability to problem solve, include examples where you have demonstrated this skill in prior experiences on your resume.

A problem-solving skills resume will:

Mention Them in the Experience Section

When writing about your past jobs in your resume, include specific examples of times when you used your problem-solving skills to improve business outcomes.

Don't just write problem-solving randomly in the work experience section— prove it by giving concrete examples.

You could write about situations where you had to analyze data to come up with solutions quickly - For instance : identified inefficiencies in the business development model and implemented solutions that drove a 10% increase in sales.

If there are any awards or accolades related to this aspect of your work record, make sure they're included as well.

Include Examples from your Educational Experiences

The educational background section could contain examples of experiences where you dealt with a problem or were in a conflicted situation.

For instance : Vice-captained the college basketball team and qualified for national competition despite losing team members.

List Skills that Represent Problem-solving Ability

In the skill section of your resume, mention problem-solving skills such as logical analysis, thoughtful planning, and efficient communication.

Pro Tip : Include instances where you demonstrated problem-solving ability in your cover letter and use bullet points on your resume to show how you solved a problem.

Demonstrate Problem Solving Skills in Summary

When writing the resume summary, mention an overview of how you demonstrated problem-solving skills at your workplace. If the company values such skills, this would fetch you brownie points.

For instance : Professional blogger with 4+ years of experience. Skilled in creative writing, blog writing, and SEO. Result-driven with excellent problem-solving skills.

Demonstrate Problem Solving Skills in Other Sections

Remind the HR manager that you are skilled at problem-solving. Make it a point to use instances where you came up with an idea and implemented it or simply failed at achieving a goal and how you dealt with it. It conveys that you provide solutions to issues or problems that you find concerning.

For instance : Started my YouTube channel in 2022 to showcase offbeat places of travel. Garnered 2000+ subscribers in less than 6 months.

How to improve Problem Solving Skills?

There are plenty of ways to develop your problem-solving skills if you feel out of your comfort zone when solving a potential problem. Here are some tips to improve your problem-solving approach.

Clearly Define the Problem

Multiple issues arise on a job that could get overwhelming. Clearly define each problem and approach it singularly.

For instance, a company ABC has 6 pay bands on the basis of the experience and skill level of the professional. Level 1 and level 2 pay band professionals have yellow-colored ID cards whereas level 3 and above had red-colored ID cards.Some discrepancies arise in the operations and level 3 pay band professionals are also assigned red-colored ID cards.

The first step to finding a solution in such a scenario is to identify such issues that get in your way. Ask yourself questions such as:

• Do you have all the information to analyze the situation? If not, how do you gather relevant information?
• Can you determine the source of the problem?
• How many factors affect the problem?
• Is there a company policy that has the issue covered?
• Are the company rules being followed?
• Why did the problem arise in the first place?
• How those touched by the situation will act and respond?

Focus on the Outcome

It is easier to focus on the events that led to the problem but shifting your focus towards finding a solution gives a more positive outlook. Gather all the information required and find new and untested ways of solving the problem at hand.

For instance, you could feed the experience and skill level of the candidate in the database where the information of all employees is stored. This would help with choosing the color of the ID card. A copy o fit can be maintained in case this data is lost or can not be retrieved.

Agree On A Process

In a team, it is a must to agree on the ground rules before you start problem-solving. It helps to prevent conflicts and streamline the process.

For instance, who would feed the information into the database? How would it be cross-checked? When would you roll out new IDs?

Talk to your colleagues and superiors and brainstorm ways to solve the problem. Generate ideas by using polls and discussion groups. Identify an optimum process to solve the problem.

Be an Active listener

The best problem solvers are always great listeners. Problem-solving requires you to analyze different opinions and for that opinions have to be heard.

Choose from the best alternatives depending on the budget, associated time, and risk involved.

What are the Examples of Problem-Solving Skills?

The problem-solving process requires a variety of other skills to work in tandem. The problem-solving skill examples are many, but here are some examples of problem-solving skills in the workspace:

It is the ability to identify the cause of a problem. When drafting work-related solutions or identifying issues in your workflow, analysis is done. Having the ability to identify cause-effect relationships can help you perform well.

Communication

The ability to convey ideas to your colleagues or superiors at the workplace. You would need to communicate in-person, over phone, email, etc. Effective communication while working in a team is very important. It helps in finding the issues while working in collaboration efficiently.

It is the process of dividing the action into doable steps to achieve a goal or a solution. It helps to manage issues and work in a goal-oriented way. It also helps with resource allocation- time, manpower, money,information, etc. Planning also helps to track progress easily and make changes whenever required.

Decision-making

It is the ability to assess one’s options and choose the optimal way. It helps to solve work-related problems quickly and thus saves time and money. Decision making is required every step of the way when solving a problem. So, having decision-making skills makes you a valuable asset.

It helps you visualize problems differently and develop unique solutions. You view problems from an open mind and see the big picture. You easily find ways around obstacles. It expands our perceptions and the solutions you develop help you stand out.

Key Takeaways

Problem Solving Skills are soft skills acquired through education and learning. They are highly desired by the employers and must be included in your resume. Keep these points in mind while drafting your resume:

• Problem-solving skills are the ability to identify a problem and find its solution.
• Problem-solving skills allow you to fix issues that could cost your employer time and money.
• Analysis, communication, decision-making, planning, and creativity are examples of problem-solving skills.
• Mention them in the experience section of your resume by including some instances where you made an impact.
• Include examples from your educational experiences where you brought a change in some way by solving a problem.
• Directly list skills that represent problem-solving ability.
• Improve problem-solving skills by focusing on the outcome, clearly defining the problem, agreeing on a process in a team, and being an active listener.

Use Hiration’s Resume Builder tool for a smooth resume-building experience. We provide 24/7 online chat assistance for your queries. Additionally, you can reach out to us at [email protected] for any other queries.

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Problem solving skills for your CV

Problem solving skills are vital in the workplace.

With problems arising all the time, those who can solve them are extremely valuable to employers.

So, check out our list of 53 problem solving skills for all industries and experience levels, to help you get hired and move up the career ladder.

Problem solving skills

Problem solving skills can be broken down into 5 categories. 1 for each step of the problem-solving process, from finding problems and identifying their causes , to implementing solutions and evaluating their success .

Finding problems

The first step of the problem-solving process is to locate problems that are having a negative effect on your organisation, which is not always easy as it seems.

• Reporting – e.g. “ Responsible for writing and analysing company’s annual review before presenting to shareholders at the end of every fiscal year. ”
• Monitoring – e.g. “Tasked with overseeing department budget and supervising internal audits, reporting on any gaps, inconsistencies or inefficiencies.”
• Research – e.g. “Used REDCAP software to gather data on our consumer base and branch into wider demographics, resulting in an improved understanding of strengths and weaknesses.”
• Forecasting – e.g. “Created an effective statistical model that found gaps in our market, allowing us to identify numerous underperforming areas.”
• Analysis – e.g. “Analysed 300 data points to spot patterns and anomalies in service .”

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Identifying causes

Being able to identify the causes of problems within an organisation is an invaluable skill for any employer, because it allows them to start working on solutions. Here are some ways you can demonstrate this skill on your CV :

• Data gathering – e.g . “Gathered data on competitor consumer bases, to build an understanding of our underperforming areas”
• Data analysis – e.g. “Used SEO keyword research tools to analyse website ranking, and pages that could be improved within 6 months.”
• Testing – e.g. “By using software tools to test [company’s] online strategy, I successfully identified areas the company website needed to be improved”
• Monitoring – e.g . “Used software tools to monitor the efficiency of our new social media strategy, working with our communications team to observe customer patterns on all our online platforms.”
• Supervising – e.g. “Oversaw 20+ team members and compared performance against company standards .”
• Research – e.g. “Carried out independent research on our inefficient pricing model, created alternative, profitable pricing model which resulted in a 9% increase in net profit.”
• Forecasting – e.g. “Provided data modelling to ensure that our sales would carry through significant expansion period, continued to make steady profit throughout business expansion.”
• Analysis – e.g. “Carried out external financial audits for over 200 companies in 18 different regions, working with clients in several industries.”
• Reporting – e.g. “ Was responsible for creating weekly inventory and stock reports, notifying supervisory team of any noticeable inconsistences and their causes.”
• Critical Thinking – e.g. “Advised independent law firm on merging accounts with nationwide brand, preventing 12 job losses and contributing to successful merger.”

Generating solutions

Being able to come up with solutions to problems, demonstrates to an employer that you’re logical, creative, and able to think and work independently. Here are some ways you can illustrate this skill on your CV:

• Brain storming – e.g. “Worked with team of diverse creative directors to come up with the company vision and mission statement, along with accompanying advertising.”
• Collaboration – e.g. “ Helped supervisory team adapt their online strategy and target expansive consumer demographic base, resulting in an 11% increase in organic traffic.”
• Presenting – e.g. “Held regular meetings with clients, presenting the company vision and selling our solutions to prospective customers.”
• Strategic Thinking – e.g. “Overhauled our advertising strategy by hiring an independent creative communications team, resulting in a more successful campaign for our clients.”
• Active Listening – e.g. “Implemented online training and work-from-home benefits in order to deal with productivity slump, securing better work-life balance for staff.”
• Creativity – e.g. “Re-designed company website to be more user-friendly, reported a 19% growth in CTP advertising and 11% growth in sales in 12 months.”
• Innovation – e.g. “Headed successful campaign to move all our services online, resulting in an 8% boost in organic sales and a 12% cut in overhead costs.”
• Risk Taking – e.g. “Moved our online store to Shopify software and Instagram advertising, resulting in an 11% increase in organic traffic, 19% increase in advertising clicks, and 3% increase in sales during first quarter.”
• Project Design – e.g. “Worked with team of 3 strategists to successfully re-design our customer service system, moving to a more personalised experience for our clients and resulting in an increase in customer satisfaction of 16%.”
• Persuasion – e.g. “Influenced company decision to pause proposed business expansion into seven new locations, citing market instability and increased online competition.”

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Implementing solutions

It’s important to have the necessary skills needed to implement solutions when problem solving: here are some examples of implementation skills and how to describe them on your CV:

• Project management – e.g. “Headed up a team of writers , editors, and designers in creating our successful monthly newsletter, distributed to our 500,000+ mailing list.”
• Planning – e.g. “ Organised our annual business conference from 2013-2017, organising meetings with clients, planning meetings with shareholders, and giving individual presentations.”
• Teamwork – e.g. “Worked in a diverse Communications team of 14 employees, handling press enquiries and requests for comments for high profile London law firm.”
• Leadership – e.g. “Managed a team of 50+ employees in a high-paced, fast-changing customer-facing role, with a high employee retention rate of 97%.”
• Time Management – e.g. “Managed a busy office of 150+ employees while meeting with clients, shareholders, and managing various office admin duties.”
• Responsibility – e.g. “Represented our organisation at [business conference] in 2014, 2015, and 2017, giving presentations on our annual report to shareholders and potential investors.”
• Scheduling – e.g. “Worked to meet tight deadlines for various high-profile advertising campaigns, while also working within the company’s design team to create compelling social media content.”
• Negotiation – e.g. “Influenced [company] decision to U-turn on proposed merger between London and Manchester law firms, resulting in a three-year pause on similar measures.”
• Written Communication Skills – e.g. “Handled all written customer and client enquiries, composed emails to shareholders, clients, and suppliers, helping our customer service satisfaction rating reaching an all-time high of 93%.”
• Technical Skills – e.g. “Trained our full team of 20+ employees in SurferSeo software, WordPress publishing, G-Suite, and Yoast.”

Evaluating success

Being able to evaluate the success or failure of your solutions is key to being an effective problem solver, while also showing any employer that you’re dedicated to producing positive outcomes. Here are some ways that you can list your evaluation skills on your CV:

• Comparison – e.g. “Aided the department store’s buying team to select the best products from our suppliers and manufacturers, integrating two new high street brand ranges into our physical store.”
• Reporting – e.g. “ Conducted data analysis, independent research and phone call interviews to create statistical models about voter behaviour in varying demographic groups.”
• Giving and Receiving Feedback – e.g. “Conducted over 300 employee performance reviews and gave detailed feedback, leading to a boost in productivity and our organisation maintaining high employee retention.”
• Attention to Detail – e.g. “ Used editing software, Yoast, and other platform optimisation tools to ensure that our website was reader-friendly and error-free .”
• Monitoring – e.g. “Used platform research tools and Google analytics to track relevant data about our website traffic, monitoring any changes and using the data to adapt our strategy.”
• Test Development – e.g. “Supervised our production team as we tested and implemented various strategic changes to our customer service process, recording data and reporting back to management throughout the process.”
• Analysis – e.g. “Provided accurate data forecasting for client in the luxury goods sector, helping them branch into online advertising and securing an early monopoly in their niche.”
• Research – e.g. “Created user-friendly customer feedback forms to encourage authentic feedback for our website, resulting in a 32% increase in customer feedback and the implementation of 6 customer suggestions.”
• Verbal Communication – e.g. “Was tasked with representing our company at a nationwide level at [conference name], was personally responsible for an 8% increase in new, organic clients from media exposure from said event.”
• Adaptability – e.g. “Successfully integrated two departments into one communications team, with zero redundancies and 100% employee retention following the merger.”

What are problem solving skills?

Problem solving skills describe a set of skills that can be used in any work environment to identify problems and come up with effective solutions to fix them. Having good problem-solving skills also means being able to evaluate how effective your solutions have been – this means being able to analyse, monitor, and evaluate your work objectively.

You also need to possess a strong set of implementation skills in order to fix problems in a fast-paced work environment. Skills such as project management , planning, time management , and reporting are all cornerstone skills when it comes to solving problems.

Why are problem solving skills important?

Problem solving skills are important in any job for one simple reason: you’re going to encounter plenty of problems and obstacles in almost any line of work. Having good problem solving skills also reflect on your general competencies: being a good problem solver shows that you’re a self-starter, logical, creative and a helpful addition to any team.

Having a strong set of problem solving skills is also great for your career: you’ll be able to apply these skills in a wide range of roles and thrive in any fast-paced work environment. Put simply, being an effective problem-solver will help you advance in your career while contributing to the success of your organisation.

How to add problem solving skills to your CV

You can add your problem solving skills to your CV in two ways: either by adding a few relevant skills to your opening profile when writing your CV , or by adding examples to your work experience . When writing out your work experience, you can use the “responsibilities” section to demonstrate where you used your problem solving skills throughout your career, and the results you achieved for employers.

By placing some of your key problem-solving skills in your profile , you’re more likely to catch the attention of a recruiter searching for the ideal candidate. You can display your main problem solving skills as follows:

Work experience

You can demonstrate your problem solving skills when discussing your former employment by listing your key responsibilities, tasks and achievements. Adding this information will back up the validity of your described skillset with concrete evidence.

What To Avoid

If you want to demonstrate to a potential employer that you possess the skillset they’re looking for, you have to show, not tell. This means giving concrete examples of your skills in action, rather than offering generic statements such as “Good problem solver” or simply “problem solving skills.”

Employers want to know why you’ll be a valuable asset to their business or organisation, and it’s your job to show them why. Simply writing that you are a “problem solver” will not prove the fact to anyone, you need to show them with solid examples of your past work.

Follow the formula in the examples above to efficiently demonstrate your problem solving skills: the more achievements you can offer, the better.

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Adding Problem-Solving Skills To A Resume

Problem-Solving skills are essential in our daily lives , as uncomplicated issues may arise that need smart rectification.

Companies also find these skills valuable, irrespective of the industry you choose to work in. Thinking creatively, disassembling problems, and producing practical solutions to ease the situation makes you an asset.

For this reason, we recommend emphasizing this crucial skill on your resume during career searches, as it will set you apart from other individuals competing for the same option.

Are you a problem solver and what Fortunately, this article of ResumeGiants will provide the vital information you need to convey your soft skills and shed more light on what soft skills are and come examples.

Let’s begin!

Here, you will learn about:

What Problem-Solving Skills Are

Problem-solving skills are vital traits that enable us to:

• Identify problems
• Creatively assess them
• Think of solutions effectively and efficiently

This ability enables individuals to be problem solvers and find alternatives when routes to work are blocked, services are down, or anything of the sort happens. In the workplace, it becomes handy when we need to complete tasks quickly, free-up schedules, rectify errors, etc.

Developing this skill requires proficiency in several other skills , including analyzing problems, fathoming creative solutions, and applying these small factors in your personal life and business.

Essentially, honing your ability to analyze, evaluate, decide, and communicate creatively may guarantee your ability to think through challenging situations critically.

List of Problem-Solving Skills

As previously mentioned, the core components that produce effective decision-making include:

• Proper evaluation
• Communication
• Quick decision-making

This section aims to emphasize these factors, giving you more material to express your value on your resume than merely writing “able to solve problems”.

Additionally, merely stating that you possess problem-solving skills on your resume doesn’t set you apart from the crowd as it is now a cliché term. Essentially, all business individuals are expected to possess these skills since they require them.

What makes you appear more valuable is showcasing your problem-solving skills in your resume, and the information below will help you accomplish this goal. These include:

1. Analytical Skills

In business, the best option upon realizing a complicated situation is to assess the issue and understand the problem’s core. This analysis enables you to identify the problem’s cause and produce an effective solution.

Afterwards, the next step involves careful thoughts on why the problem arose, what actions will fix the issue, what tools are necessary for rectification, and more.

Presenting this aspect of your business personality may set you apart from other individuals competing for the same role.

2. Assessment

Analyzing the problem allows you to produce a list of actions that may end the complication; however, when these solutions aren’t obvious, your assessment ability comes into play.

Essentially, multiple solutions produce different outcomes. As a problem-solver, it’s best to evaluate the pros and cons of each possibility and pick the most logical option with little to no consequences.

Some consequences that require further assessment can include the idea’s speed of implementation, cost, efficacy, business requirements, etc.

For example, suppose you have 2 solutions , one fixing the problem long-term but will take days to process, and the other rectifying it short-term in hours.

In that case, if the complication impedes completing an urgent task, the short-term but quick option is practical.

You can take assessment skills further and consider other alternatives should your initial plan fail.

3. Decision-Making

Irrespective of how much analysis or assessment you make, a decision from the brainstorming session is necessary to move forward with the problem. Without good decision-making skills and speed-of-implementation , this attribute falls flat.

Essentially, carefully evaluating the problem and its possible solution is a crucial part of being a problem-solver.

Besides quick implementation, good decision-making skills allow you to factor in the necessary elements needed to execute the problem’s solution, whether the managers or other group members.

4. Communication

As previously mentioned, making a decision may involve consulting your leaders or group members; however, conveying the problem and its possible answers may be impossible without effective communication.

Suppose you’re a developer that works with a team of other programmers and runs into a problem on your end. Failure to convey the problem and solution will hinder work progress or make you seem ineffective.

5. Creativity

Last but not least, the ability that’s necessary to develop complex problem-solving skills is creativity . In other words, the ability to fathom multiple ways to solve the puzzle and view the issue from multiple hypothetical angles.

Creativity implies that you can think outside the box to arrive at a decision that ends the problem in the best way possible. Additionally, this skill will enable you to rectify issues when they involve your group or information that’s not currently within your grasp.

Nevertheless, strive for creativity and develop your mind to view multiple angles to provide a solution.

Showing Problem-Solving Skills in your Resume

Showcasing your problem-solving skills on your resume may seem like a tricky task, but there are multiple locations on the document to accommodate this ability. You can use the “Skills” section, the “Achievements” section and even give examples of when you solved complicated problems in the “Experience” section .

Remember that when presenting your problem-solving skills, avoid writing down the generic “problem-solving” term, as employers encounter the word regularly.

Instead, you can list specific technical and soft skills in your arsenal that would help you solve problems, like research and decision-making abilities.

The most significant place to include problem-solving skills for a resume is in the “experience” section . Use specific examples you can back up with demonstrable action : 

• Present short but powerful examples of times you overcame significant obstacles
• Make sure they are relevant to your career path and the job you’re applying for
• Back them up with figures and statistics wherever you can.

It’s essential to tailor your problem-solving examples to the keywords of the job description you’re applying for. You need to show how your experiences make you an ideal candidate for this role. 

Examples of Problem-Solving Skills on a Resume

As an example, let’s take a look at some ways problem-solving can be expressed in the experience section of a  business analyst resume :

Brockton Industries / Business Analyst / Atlanta, GA /2018 – 2022

• Assessed risk of testing processes, thereby saving the company $5,000 annually. 
• Increased customer satisfaction by 31% by redesigning customer communication and fulfillment procedures. 
• Improved effective communication with company clients to better mutual understanding of processes and service

Now let’s take a look at how problem-solving could be expressed in the experienc e section of a UX Designer resume :

Lamax Solutions/ Senior UX Designer/ Atlanta, GA /2019-Present

• Achieved an 8% boost in user engagement by producing new visual parallax scrolling design prototypes.
• Developed user-based interfaces by focusing on data-driven design systems, resulting in a 89% increase in traffic over three consecutive years.
• Increased employee satisfaction by 20% by utilizing proprietary technology to install third-party applications like Figma into the mainframe

As you can see, it doesn’t matter which way around you present the problem, the solutions, or the impact your decision made. Just make sure you stress that you were indispensable in achieving an optimum outcome!

How to Improve your Problem-Solving Skills

you want to improve your problem-solving skills for a resume, the first step is to identify your areas of weakness.

Once you have identified these weaknesses, you can then begin to develop strategies to address them. 

Some ways you can improve your abilities in these areas include: 

• Practice problem-solving exercises including puzzles and logic games
• Read books or articles related to problem-solving to help you to understand different techniques and approaches
• Seek out real-life challenges that require problem-solving, such as volunteering or taking on new responsibilities
• Keep a journal of your problem-solving successes to track your progress and help you identify areas for improvement.

The most effective steps to take to practically improve your problem-solving ability is to:

• Practice active listening . Listen to the problem carefully
• Ask clarifying questions to make sure you understand the issue correctly
• Break down the problem into its components and look for patterns and commonalities. 

Once you have a better understanding of the problem, you can generate possible solutions and select the one that best fits the situation. It’s also important to practice using problem-solving techniques in different contexts. 

Problem-Solving Skills on a Resume: Conclusion

If you feel confident in your ability to thoroughly analyze problems, evaluate possible solutions, and promptly execute the correct actions for rectification, it’s worth including in your resume.

These skills reveal to employers that you’re a valuable asset , as complicated tasks will present little to no challenges while you work.

Hopefully, the information in this article is sufficient in helping you effectively present your problem-solving skills in your resume . Consider using our free resume builder to ease the hassle of composing this crucial document.

Our platform presents multiple resume templates and examples, thereby removing the challenge associated with the task. Let’s get a winning-resume!

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Conceptual Skills: Definition, Examples, and How to Use Them on Your Resume

You might have read the headline of this article and wondered, “what is a conceptual skill—and do I have them already?” Chances are, you do—it’s just a matter of practicing them and highlighting them in your professional life. Conceptual skills allow you to understand complex situations, see the bigger picture, and develop innovative solutions. They are essential for effective leadership, strategic planning, and successful project management.

You can use these abilities to enhance your problem-solving skills and contribute significantly to your team and company. Keep reading to find out how conceptual skills can take your resume and your career to the next level.

What are conceptual skills ?

Conceptual skills involve the ability to think abstractly, understand complex concepts, and develop strategic plans. These skills help individuals see how various parts of an organization or project fit together and influence each other. Conceptual leadership skills are crucial for managers and leaders who need to navigate complex situations and make informed decisions that benefit the entire organization.

For individuals, having strong conceptual skills means being able to identify potential solutions and opportunities, enhancing problem-solving abilities and improving overall performance. For organizations, employees with well-developed conceptual skills can drive innovation, lead teams effectively, and contribute to long-term success. In management roles, these skills are crucial for strategic planning and decision-making, ensuring the organization remains competitive and adaptable.

Highlight your problem-solving skills and get that resume out there —b rowse open jobs on The Muse and land your next interview»

Technical skills vs. conceptual skills

Whereas conceptual skills involve strategic planning, technical skills are more about specific knowledge and expertise in a particular area. Technical skills are often acquired and improved through education and training. Both types of skills are important, but they serve different purposes.

“With the rise of automation, the need for conceptual skills is likely to shift toward a greater need for data interpretation and strategic insights,” says Stephen Greet, CEO and Co-founder of BeamJobs . “People will be valued more and more for their ability to make sense of large amounts of data, find patterns, and draw conclusions that are useful as machines take over routine tasks.”

8 conceptual skills examples

Now that you know the conceptual skills definition, let's dive into the specific attributes that make them up. Here are 8 examples of conceptual skills:

1. Analytical thinking

Analytical thinking involves examining complex problems, breaking them down into manageable parts, and identifying effective solutions. For instance, in project management, analytical thinking helps in identifying potential risks and creating plans to mitigate them.

2. Strategic planning

Strategic planning is about envisioning the future and creating actionable plans to achieve long-term goals . This skill involves understanding the context in which an organization operates and aligning its resources and efforts to meet its goals. It helps a team or organization remain focused and guides it toward its destination.

3. Critical thinking

Critical thinking is evaluating the relevance and reliability of information, weighing pros and cons, and making well-informed decisions. This skill is essential for managers and leaders who need to navigate complex situations and ensure their decisions are based on sound analysis and evidence.

4. Problem-solving

Problem-solving is about approaching challenges with creativity and finding innovative solutions. This ability is crucial in dynamic environments where new, unforeseen issues frequently emerge. Strong problem-solving skills allow individuals to adapt quickly and find practical solutions to keep projects and teams on track.

5. Communication

Communication skills involve expressing ideas, strategies, and plans clearly and concisely. Effective communication helps everyone on a team understand their roles, responsibilities, and overall direction. It’s also important to motivate team members and create a collaborative environment.

6. Leadership

Leadership skills motivate and guide teams toward achieving shared goals. It involves inspiring confidence, providing direction, and keeping a positive and productive team culture. Good leaders use their conceptual skills to understand the broader vision and share it with their teams.

7. Innovation and creativity

Innovation and creativity are about thinking outside the box and generating new, valuable ideas. These skills are essential for driving progress and staying competitive in any industry. Innovators challenge the status quo and come up with unique solutions that can lead to significant improvements.

8. Adaptability

The ability to adapt to new circumstances is crucial in changing businesses and industries. Adaptable individuals are resilient, open to new ideas, and capable of adjusting their plans to meet evolving challenges and opportunities.

Developing your conceptual skills

Sharpening your conceptual skills requires engaging in regular problem-solving and data analysis exercises to identify patterns and break down complex issues. Staying up-to-date on industry trends and new technologies is crucial for maintaining and enhancing your conceptual skills.

For example, you might participate in hackathons or coding competitions. “They give people from different backgrounds the chance to work together on new projects,” Greet says. “Participants have to quickly grasp difficult issues, come up with creative solutions, and clearly explain their thoughts. People step back from technical details and think about bigger effects and possibilities.”

Additionally, taking on leadership roles and participating in project management opportunities, even in volunteer settings, can improve your conceptual skills. These experiences allow you to practice strategic planning, team building, and decision-making in real-world scenarios, giving you a deeper understanding of how different components of a business or project interact and influence each other.

Work on your communication skills

Refining communication skills is also essential for strong conceptual thinking, especially for people who want to become managers. “Synthesis is the ability to put together different kinds of information to come up with new ideas. When managers use synthesis well, they can find patterns, make connections between ideas that don't seem to go together, and come up with new ways to solve problems,” Greet says.

Consider enrolling in writing courses or public speaking workshops to improve your ability to express complex ideas concisely. Effective communication ensures your strategies and plans are understood and embraced by your team members and stakeholders.

Highlighting conceptual skills on your resume

When it comes to showing your conceptual skills on your resume, it's essential to personalize it to specific job descriptions. Start by using your professional summary to briefly highlight your ability to see the big picture. “For example, you could talk about successful strategic initiatives or new solutions you’ve come up with,” Greet says. “Use words that draw attention to skills like systemic thinking, creative problem-solving, or strategic planning.”

Using compelling action verbs is key to making your resume stand out. Replace generic phrases like “responsible for” with dynamic verbs such as “led, “ “developed,” or “implemented.” Describe specific situations where you used these conceptual skills to achieve success and quantify your achievements. You might say, “Developed a long-term strategic plan that increased market share by 15%” or “Implemented innovative problem-solving techniques that reduced operational costs by 20%.”

This approach ensures your resume gives clear evidence of your ability to contribute to the success of an organization. By focusing on these strategies, you can effectively make yourself a more attractive candidate to potential employers.

What is the importance of conceptual skills ?

Conceptual skills are crucial because they enable managers and leaders to understand and address complex situations, foresee potential challenges, and develop innovative solutions. They help create a clear vision for the organization, aligning teams with strategic goals, and driving long-term success. By using their conceptual skills, managers can make informed decisions, foster a culture of creativity and innovation, and navigate the organization through changing environments, enhancing efficiency and productivity .

Conceptual skills are required at which level of management ?

Conceptual skills are essential at all levels of management, but they become increasingly important as you move up the hierarchy. Top-level managers, such as CEOs and executives, rely heavily on conceptual skills to create long-term strategies, envision the future of the organization, and make decisions that affect the entire company.

Middle managers also use these skills to translate strategic goals into operational plans and ensure that their teams understand and work toward the company's vision. Even at the supervisory level, conceptual skills help in problem-solving.

How can you improve your conceptual skills ?

Improving your conceptual skills involves practical experience. Engage in activities that challenge your strategic thinking and problem-solving abilities, such as taking on complex projects or participating in strategy development sessions. Reading industry reports, attending workshops, and enrolling in courses related to business strategy, critical thinking, and leadership can also enhance these skills.

46 Must-Know Resume Phrases That Earn Interviews

3 key takeaways

• Resume phrases highlight your skills, knowledge, and experience on your resume.
• There are three different types of resume phrases: action phrases, power phrases, and descriptive phrases.
• Teal’s AI Resume Builder can help you put these phrases to work and create your most impressive resume.

An impressive resume isn’t just about what you say— how you say it matters too. You can have a strong work history, relevant responsibilities, impressive accomplishments, and undeniable expertise under your belt. But none of those matter if you can’t summarize them in a way that captures the attention of potential employers.

That’s why it’s helpful to familiarize yourself with some of the best resume phrases and action words. While your resume content will be as unique as you are, these reliable phrases can give you some new ideas, help you write about your qualifications and abilities, and impress recruiters.

Ready to beat the blank page and put some sentences down on paper? This detailed guide (and long list of resume power phrases) will get you started.

Struggling to land interviews with your resume? Sign up for Teal to create a free resume .

Understanding resume writing phrases: What they are and why they matter

Resume phrases are specific words or combinations of words used to highlight your skills, abilities, knowledge, and achievements on your resume.

Understanding the job market can help you choose the right phrases that align with industry expectations and employer needs.

It’s tempting to think the language you use on your resume doesn’t carry much weight, but choosing the right phrases and verbs can make or break your resume in the eyes of a potential employer. For example, take a look at this comparison:

• Handled customer questions and complaints
• Resolved customer inquiries and complaints with a 95% satisfaction rate, resulting in a 20% increase in customer retention

It’s not hard to see that the second option is far more impressive. And though there are other creative strategies and resume best practices at play in that example (such as quantifying accomplishments), the resume writing itself also makes a world of difference. The second bullet includes several powerful phrases and action words:

• Resulting in an increase
• Satisfaction rate

What are the different types of resume phrases?

There’s no shortage of ways you can categorize these phrases, but this guide covers three common types of resume phrases:

• Action phrases: Describe specific actions you took
• “Implemented a new inventory system…”
• Power phrases: Describe results you achieved or an impact you made
• “Reduced costs by…”
• Descriptive phrases: Describe your role and responsibilities
• “Managed a team of 10 customer service representatives”

There’s a lot of overlap between those categories—especially between action phrases and descriptive phrases. The main difference is that action phrases highlight what you actually did while descriptive phrases focus on your responsibilities.

Especially if you opt for using the STAR method on your resume , many of your bullet points will incorporate all three types of phrases at once.

Good resume phrase example

“Led a cross-functional team of 10 to develop and launch a new customer relationship management (CRM) system, resulting in a 30% increase in customer satisfaction and a 20% boost in sales within six months.”

• Action words or phrases: Led, develop, launch
• Power phrase: Resulting in a 30% increase in customer satisfaction and a 20% boost in sales
• Descriptive phrases: Cross-functional team of 10, new customer relationship management (CRM) system, within six months

That example illustrates the importance of the right phrases for your resume, but choosing them involves more than opening up a thesaurus while you’re writing. The best resume phrases are:

• Concise: Your document shouldn’t be stuffed with resume buzzwords and cliches . Get to the point and cut out fluff or unnecessary words.
• Specific: It’s tempting to over exaggerate your responsibilities, but big words aren’t always better. Phrases should clearly describe your role and achievements and increase understanding.
• Action-oriented: Particularly in your work experience section, each of your bullet points should start with a strong resume action verb to demonstrate how you achieved results.
• Relevant: Your resume isn’t intended to be a rundown of all of your tasks and positions throughout your career stages. Relevance is key. The job description will provide helpful clues and valuable insights to guide your resume writing.
• Quantified: Resume phrases are intended to kick start your writing process and not be copied and pasted exactly as they are. Customize them to your experience and supplement them with metrics and real-world examples to add extra impact. 

Where should you use resume phrases?

Wondering where to use these short snippets on your document? Most resume phrases are incorporated in two different sections of your resume:

• Your resume summary (sometimes called your resume personal statement )
• Your work experience section

These phrases can also be effectively used in your LinkedIn profile.

In your summary, these phrases can call attention to your overall career highlights, relevant skills, and the success you’ve achieved. In your job history bullet points, they’ll better describe your contributions and achievements in previous roles.

46 resume phrases you need to know

Now that you have the lay of the land, it’s time to look at some resume power words and phrases you can lean on during your resume writing process to effectively convey the skills, value, and solutions you can bring to a job. 

The best resume phrases start with action verbs—words that describe an action while emphasizing your contributions and achievements. Need help coming up with some? Check out this comprehensive guide to resume action verbs before you get started.

Action phrases for resumes

Use resume action verbs and phrases to describe the specific actions you took and contributions you made in a previous position.

• Assisted clients
• Created reports
• Designed and executed
• Developed a process
• Developed content
• Drafted documents
• Facilitated meetings
• Generated ideas
• Identified opportunities
• Implemented a new system
• Monitored progress
• Organized events
• Prepared resources
• Resolved issues
• Spearheaded an initiative
• Streamlined operations
• Trained staff

Power phrases for resumes

Use strong power words and phrases in your resume to describe the impact you made and the results you achieved (including specific metrics).

• Achieved top performance
• Boosted customer satisfaction
• Drove significant growth
• Elevated team performance
• Enhanced product quality
• Exceeded targets
• Expanded service offerings
• Improved accuracy
• Improved efficiency
• Improved retention rates
• Increased market share
• Increased revenue
• Maximized resources
• Minimized downtime
• Optimized processes
• Reduced costs
• Reduced turnaround time
• Strengthened client relationships

Descriptive phrases for resumes

Use these to describe what you were responsible for in a previous position.

• Collaborated cross-functionally
• Conducted research
• Coordinated efforts
• Coordinated team activities
• Ensured compliance
• Handled customer inquiries
• Maintained relationships
• Managed projects
• Oversaw operations
• Provided support

Resume phrase examples by job

The phrases above are flexible enough to be used in a variety of career paths. But it’s helpful to get a little more specific and look at phrases that apply to a certain job. Here are five different types of roles and examples of key phrases to use for each. 

1. Project manager resume phrases

• Achieved organizational goals
• Determined cost-saving initiatives
• Developed project plans
• Ensured smooth project execution
• Identified and mitigated project risks
• Implemented streamlined processes
• Led cross-functional teams
• Monitored project budget and timeline
• Reduced project costs
• Successfully managed multiple projects

2. Administrative assistant resume phrases

• Assisted in preparation of reports
• Coordinated office operations
• Handled correspondence and communications
• Managed schedules and appointments
• Maintained confidential files and records
• Prepared and organized meetings
• Provided administrative support
• Responded to client inquiries and requests

3. Data scientist resume phrases

• Analyzed datasets
• Automated data collection processes
• Cleaned and processed data
• Communicated data findings
• Created data visualizations
• Developed predictive models
• Extracted insights and trends
• Identified opportunities for improvement
• Implemented algorithms

4. Sales representative resume phrases

• Attended industry events
• Cultivated relationships
• Developed and implemented sales strategies
• Exceeded monthly targets
• Managed a pipeline
• Negotiated contracts and sales
• Prospected and generated leads
• Provided tailored solutions

5. Marketing professional resume phrases

• Analyzed market trends
• Conducted market research
• Created compelling content
• Drove brand awareness
• Executed marketing strategies
• Increased customer acquisition
• Monitored campaign performance
• Planned and executed events
• Reduced customer acquisition cost

Ready to write your own? Check out this guide to resume bullet points to make your snippets short and strong.

5 Essential tips for crafting effective resume phrases

The above phrases will get your creative juices flowing as you start writing your resume. But as you continue getting your skills and accomplishments down on paper, here are a few best practices to keep in mind when using common phrases.

1. Refer to the job description

Think your next best step is to pick out a few of the above phrases that sound the best to you? Not quite. Your goal is to use phrases that are the most relevant to the role you’re applying for to demonstrate how your qualifications and expertise match the position’s requirements. Understanding the job market can help you select the most relevant phrases.

Return to the job description and stay focused on finding key skills and words. Then, select words and phrases that are the best fit. For example, if the job posting mentions leadership several times, then you’ll choose phrases that use words like “led,” “managed,” “supervised,” “owned,” and “spearheaded.”

Struggling to figure out which words get a lot of importance in the job posting? Attach a job description in Teal’s AI Resume Builder to see your match score and determine how well your resume aligns with the language and skills from the job description.

2. Quantify your achievements

If you only rely on common phrases, your resume likely won’t stand out from the crowd—after all, everybody will describe themselves as a “go getter” or a “team player” on paper.

Employers want to see proof not only of the work you’ve done, but why it mattered. Adding metrics to your accomplishments and bullet points shows recruiters the results you’ve achieved in your past jobs.

This is another area where Teal can help with its resume bullet point generator . In your resume, click “add an achievement” and then the “write with AI” button. Teal will automatically come up with three options for metric-driven bullet points you can customize and use on your resume.

3. Use time-based statements

Reducing costs? That’s impressive. But reducing costs in only three months? That’s sure to get a hiring manager’s attention.

That’s why it’s helpful to use time-based statements that describe a certain period of time (for example, “in five weeks or within six months”). These also count as descriptive phrases on your resume.

In Teal’s AI Resume Builder, use the Analysis Score to see a detailed breakdown of issues on your resume—including where you’re missing time-based statements.

4. Check your verb tense

Most of the best phrases start with strong verbs, but don’t get so caught up in the language that you forget about using the right verb tense. On your resume, use:

• Present verb tense (e.g. “manage”) for jobs you currently work
• Past verb tense (e.g. “managed”) for jobs you worked previously

It’s a small change that can make your resume clearer and more polished.

5. Rely on tools to help you

Even with the best phrases to guide you, developing your resume can still feel daunting. Fortunately, you don’t have to start from scratch.

Use Teal’s AI Resume Builder to get over your fear of a blank page and create your strongest resume yet. It can help you:

• Automatically generate metric-rich achievements and contributions
• Compare your resume to the job description and identify keywords
• Provide suggestions to make strategic improvements to your content

Additionally, these tools can also help improve your LinkedIn profile, which complements your resume.

Something as simple as a prompt or an example bullet point can spark your creativity and ease the burden of writing your own resume. With Teal in your corner, you’ll feel more confident throughout the writing process so you can craft a resume that does your experience justice and makes a positive impression on an employer.

Ready to put these phrases and best practices to work on your own resume? Get started with Teal for free today .

Frequently Asked Questions

What are good lines for a resume.

Good lines for a resume effectively highlight your skills, achievements, and contributions. Examples include "Implemented a new inventory system, reducing operational costs by 15%" and "Led a cross-functional team to launch a new product, resulting in a 20% increase in sales."

What are key phrases in a resume?

Key phrases in a resume are specific words or combinations of words that highlight your skills, abilities, knowledge, and achievements. They fall into three categories:  strong verbs and phrases (e.g., "Implemented a new system"), power phrases (e.g., "Increased revenue by 20%"), and descriptive phrases (e.g., "Managed a team of 10").

What are some good words to use in a resume?

Good resume words are strong verbs that demonstrate your contributions and achievements. Action verbs include "Led," "Developed," "Implemented," "Achieved," "Optimized," and "Streamlined." These words help to clearly and concisely communicate your impact in previous roles.

Kat Boogaard

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How to Include Leadership Skills in a Resume

Every business needs strong leadership to make tough decisions, solve problems, and delegate tasks urgently. These vital competencies can be the difference between organizational success and failure, so a powerful leadership skills resume is essential to grab the hiring manager’s attention. In this guide, we’ll discuss the importance of leadership skills, the main skills recruiters are looking for, and the best ways to include them.

The importance of leadership skills for resumes

Showcasing leadership qualities on your resume helps demonstrate your decision-making, authority, and confidence. This makes you an attractive candidate for many roles, especially people management positions, showing you can handle responsibility and encourage a healthy company culture.

Leadership abilities also secure you a better future career. When employers fill roles internally, they look for employees with leadership potential. Knowing how to resolve conflict or expertly manage time makes you an excellent candidate for upward movement.

Much like management skills , these skills are helpful for most professionals. While leadership skills are primarily useful for managers and executives, many job positions benefit from them. For example, customer service agents must use active listening, communication, and conflict resolution to properly de-escalate a situation with a frustrated customer.

Expert tip:

Leadership skills aren’t innate. Commit to continuous learning and try to develop your leadership skills every day by communicating clearly with your colleagues, reading books, and watching seminars. We recommend taking a leadership course to strengthen core skills and then listing the certificate on your resume to reinforce your qualifications.

The 5 top leadership skills

Let’s take a look at a few leadership examples for resumes. Employers search for these essential skills and competencies to ensure the future of their businesses and support their employees.

Note that most of them are soft skills . This makes it simple for leaders in any industry to study this list and not worry about anything role-specific getting in the way.

Communication

A capable leader must communicate their intentions and understand others. Communication skills like active listening, persuasion, negotiation, and nonverbal language are vital.

For example, a sales team leader must clearly communicate quotas and listen to feedback when talking to their team, and negotiate new ideas and gain acceptance from executives.

Delegation 

Delegating tasks and responsibilities to employees requires strategic thinking and a keen awareness of employee strengths and weaknesses. This is also often done in urgent situations, so leaders must know how to delegate under pressure.

For instance, a project manager has a key teammate drop out sick during a critical project. Keeping a calm attitude, the manager delegates the team members’ tasks to other workers with similar strengths, maintaining motivation and avoiding project delays.

Problem-solving

Companies need leaders with cool heads who can identify problems, analyze them, and find innovative solutions. 

Let’s say an HR manager notices a drop in employee engagement. They use critical thinking to analyze when it started trending downward to discover the possible root cause and then send out an employee survey to gather opinions.

Relationship management

Leaders are almost always people managers, so managing relationships is vital. These professionals must build trust, prevent and resolve conflict, maintain motivation, and mentor employees.

An example is a manager who discovers a dispute between teammates and steps in to mediate. They listen to both arguments and empathize with both parties before finding a solution that benefits the larger organization.

Decision-making

Organizations go through difficult decisions every day, so leadership must keep calm, analyze the best choice for the business, and be confident in their decision.

Let’s say an executive must decide whether or not to fund a construction project. They need to speak to their leadership team, review the total budget, and speak to a financial advisor.

How to include leadership skills across your application

To start, include leadership skills in the Skills section of your resume. List five to 10 skills and include a mix of hard skills and leadership qualities like decision-making and critical thinking.

However, you can take it a step further and incorporate these qualities throughout your entire application. Catch the hiring manager’s eye immediately by adding leadership competencies to your resume summary. Don’t state it plainly – work it into the narrative naturally. Here’s an example:

Dedicated sales team leader with 7 years of experience enhancing companies with innovative ideas, including integrating a new CRM system and increasing efficiency by 10%.

This shows employers your capabilities rather than just telling them.

You can also mention your leadership skills in your cover letter, work experience, and education using this method. With the right resume template , you can add optional sections, like volunteer work, to further reinforce your leadership qualities.

How to showcase leadership skills through experience

A leadership experience resume is the most powerful way to show these qualities. Detailing specific examples in your work experience section showcases your leadership skills in real situations rather than simply telling the hiring manager you have them.

If done right, this tactic also subtly displays your hard skills , like computer literacy and planning, which are also leadership abilities.

Here are a few tips on displaying leadership qualities through experience:

Use action verbs

Action verbs express your experience in an exciting, engaging way, highlighting your skills and accomplishments. These verbs describe your achievements concisely, make them look attractive, and help catch the hiring manager’s eye. They also relay a confident, authoritative tone.

Some common resume action verbs include:

• Accelerated
• Discovered 
• Coordinated
• Demonstrated

Use these verbs at the beginning of each work experience bullet point for the best effect. For example: “ Led a team of 10 editors to create exceptional content, leading to a 20% increase in client satisfaction.”

Quantify achievements

Use measurable metrics wherever possible when describing your experience. This puts tangible outcomes behind your claims and gives recruiters real context. Simply listing responsibilities doesn’t tell the employer much, but adding numbers and metrics helps them understand your impact.

Here’s an example of quantified achievements vs. standard responsibilities:

• Standard responsibilities : “Answered customer calls, provided information, and resolved issues.”
• Quantified achievements : “ Answered 50 calls per day, providing detailed information and resolving customer issues, leading to a 10% increase in customer satisfaction according to surveys.”

Use the STAR method

The STAR method is a framework for describing your qualifications that you can use for resumes and interviews. The acronym stands for Situation, Task, Action, Result , and conveys how you present your experience to employers.

Essentially, you provide details and context about your accomplishments by describing the Situation you were in, the Task you had to solve, the Action you took, and the Result you had on the event and the company.

This method is especially great for detailing leadership skills on a resume, as it allows you to dive into an achievement in-depth, discussing the teammates you helped or a project you saved.

Tailor leadership skills to the role

Unfortunately, resumes should never be “one and done.” It sounds easy to make one resume and send it out to every open role, but this doesn’t provide the relevance that hiring managers need.

Customize each resume to match the job position you’re targeting. Carefully read the job description to find the skills and qualifications the employer is looking for and weave them throughout your resume.

For example, a job description may ask for a strong decision-maker who knows how to make business judgments in urgent situations. This would be a great opportunity to mention the time you had to decide what to do with a struggling employee, and your decision led to an increase in employee performance.

This tactic allows you to subtly show your expertise and relevance to the role while also making your resume ATS-friendly.

For more examples of how to tailor a resume, read our resume samples .

“Detailing specific examples in your work experience section showcases your leadership skills in real situations rather than simply telling the hiring manager you have them.”

Emphasize keen leadership skills in your resume

Leadership skills are in high demand, and you must show employers you have just what they need. Follow our tips to build a leadership skills resume that lands you your dream role:

• Convey your authority and confidence with action verbs
• Quantify achievements to showcase your impact on a company
• Use the STAR method to describe your accomplishments accurately
• Tailor resumes to each application to make them relevant and ATS-friendly

Show companies you’re a capable leader by using these tips today. Head to CVwizard’s resume builder to create a professional resume in minutes.

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More From Forbes

10 interpersonal skills to put on your resume in 2024.

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Interpersonal skills are a non-negotiable for your resume, regardless of the job or its level of ... [+] people exposure

When it comes to deciding what to include and what to omit from your resume, skills are a non-negotiable.

Especially if you are applying for a promotion, making a career pivot, or transitioning into a different industry, skills are what make your resume count and hold weight in the eyes of employers, even more than merely listing out your education and experience.

"Over 40% of companies on LinkedIn globally explicitly rely on skills to search and identify job candidates on LinkedIn (up 20% year-over-year)," says Rohan Rajiv, LinkedIn's product lead on jobseeker, employer brand, and skills for LinkedIn Talent Solutions, speaking of the skills research tools that recruiters on LinkedIn use.

According to Rajiv, "showcasing your skills can give you a leg up in your job search." And this applies, even if you're entering the workforce for the first time, or re-entering after a lengthy hiatus.

You can have all the experience in the world and yet lose out on valuable career opportunities simply because you took the skills you gained through those experiences for granted, failed to mention them, and therefore no one knew that you possessed them at all.

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Google says sorry after passwords vanish for 15 million windows users, northern lights forecast most promising for aurora fans in weeks, what skills do you need to include on your resume.

So what skills exactly should you be including on your resume (and LinkedIn profile)?

First, let's answer a preliminary question: What are the different types of skills that one should put on their resume?

Skills can be broadly divided into two core categories: soft skills, also more recently coined as power skills; and hard skills, also known as technical skills.

We can separate these two groups further, by classifying skills according to groups such as job-specific skills and competencies, interpersonal skills, high-income skills, and transferable skills. (Some of these entities will overlap.) Today, let's dig into interpersonal skills and why they are necessary in your resume.

Why Interpersonal Skills Should Be Included In Your Resume

Interpersonal skills, a subset of soft skills, is a set of strengths that are essential if you are to work and collaborate well with people. The thing about interpersonal skills is that, regardless of what job you're after, no matter how technical, they matter. This is because there is a 99% chance that you will be engaging with people at some point in your job—even if it an autonomous back-office role.

Whether engaging with your co-workers, building partnerships, closing a sale, voicing your suggestions in a meeting, or liaising with a stakeholder via email, interpersonal skills are the skeleton of authentic, trusting, and lasting work relationships. They enable all the gears of communication at work to run smoothly, reducing delays and misunderstandings.

Smart hiring managers know that assessing one's interpersonal skills through analyzing a candidate's resume, LinkedIn profile, interview answers, and overall presence and engagement throughout the entire recruitment process, can provide solid indications of whether a candidate would make a good culture fit for the company.

This is even more the case when applying for a remote job, as you are forced to use your interpersonal skills even more—online—and if you haven't developed them, it will show.

10 Interpersonal Skills To Include In Your Resume In 2024

Here are a few of the most essential interpersonal skills you need to include and list examples of, throughout your resume, LinkedIn profile, and job application. This data has been compiled from a range of sources, including recent reports, surveys, and data from LinkedIn's research team, the World Economic Forum, and Coursera.

And of course, remember to only include these interpersonal skills throughout your resume if you feel that they truly reflect you, and are relevant (which in most cases, they are):

• Communication skills
• Emotional intelligence
• Leadership skills
• Conflict resolution
• Problem-solving
• Active listening
• Negotiation
• Networking skills

Smart hiring managers know that how a candidate displays their interpersonal skills throughout the ... [+] recruitment process, is a strong indicator of how they will fit in with the company culture and ethics

Don't forget, when listing these interpersonal skills in your resume, or when answering a culture-focused interview question, provide some context to demonstrate how you applied them in prior roles. This real-world experience that showcases these skills as being your strengths is one of your greatest assets when applying for a role—and especially on LinkedIn.

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Best Skills for a Resume [Tips with Examples]

When seeking jobs, I've noticed how crucial it is to highlight your strengths in the skills section of your resume. Many people overlook this or aren't sure which skills are appropriate for the job they're applying for. This can make or break your chances of landing an interview. So, what are the best skills for a resume?

In this guide, I'll walk you through an often overlooked aspect of drafting a resume: showcasing your skill set effectively and aligning it with the role you're aiming for. Drawing on years of experience from both sides of the hiring table, I'll share insights on the best skills to include and practical tips to help you craft a standout resume that secures that coveted interview.

Best Hard Skills for a Resume

Hard skills are those specific, teachable abilities that you can easily define and measure. Think of them as the technical know-how you’ve gained through school, training programs, and hands-on work. These are the skills that can be tested, like knowing how to use certain software, perform complex calculations, or operate machinery. When you list these skills on your resume, you’re showing potential employers that you have the concrete capabilities required to do the job.

1.Data Analysis

Details: The ability to collect, process, and analyze data to derive meaningful insights.

Advantages: Helps in making informed business decisions, identifying trends, and improving processes.

Suitable Positions: Data Analyst, Business Analyst, Market Researcher.

2.Programming

Details: Proficiency in coding languages such as Python, Java, or C++ to develop software and applications.

Advantages: Essential for software development, troubleshooting, and optimizing code performance.

Suitable Positions: Software Developer, Web Developer, Systems Engineer.

3.Design Skills

Details: Expertise in graphic design, UI/UX design, and using design software like Adobe Creative Suite.

Advantages: Enhances the visual appeal of products, websites, and marketing materials.

Suitable Positions: Graphic Designer, UX/UI Designer, Art Director.

4.Financial Modeling

Details: Creating numerical representations of business operations for analysis and forecasting.

Advantages: Aids in financial planning, valuation, and investment decisions.

Suitable positions: Financial Analyst, Investment Banker, Accountant, Business Consultant

5.Project Management

Details: Ability to plan, execute, and oversee projects to ensure they are completed on time and within budget.

Advantages: Improves efficiency, ensures project success, and enhances team collaboration.

Suitable Positions: Project Manager, Operations Manager, Product Manager.

6.Cloud Computing

Details: Knowledge of cloud platforms like AWS, Azure, or Google Cloud.

Advantages: Facilitates scalable and flexible IT infrastructure management.

Suitable positions: Cloud Architect, DevOps Engineer, Systems Administrator, IT Manager

7.Database Management

Details: Proficiency in SQL and database systems like Oracle, MySQL, or MongoDB.

Advantages: Enables efficient data storage, retrieval, and management.

Suitable positions: Database Administrator, Data Engineer, Backend Developer, IT Consultant

8.Foreign Languages

Details: Fluency in one or more foreign languages.

Advantages: Enhances communication in a globalized market, supports international business operations.

Suitable Positions: Translator, International Sales Representative, Diplomat.

9.Machine Learning

Details: Knowledge of algorithms, data structures, and model training for AI development.

Advantages: Drives innovation in technology, automates processes, and enhances decision-making.

Suitable Positions: Machine Learning Engineer, Data Scientist, AI Specialist.

10.Cybersecurity

Details: Skills in protecting systems, networks, and data from cyber threats.

Advantages: Ensures data integrity, prevents breaches, and maintains organizational security.

Suitable Positions: Cybersecurity Analyst, IT Security Manager, Network Administrator.

Best Soft Skills for a Resume

Soft skills, on the other hand, are more about how you interact with others and manage your own behavior. These are traits like being a good communicator, working well in a team, or having the ability to think creatively. Unlike hard skills, they’re not as easy to measure, but they’re just as important. Soft skills are what help you work effectively with colleagues, handle stress, and navigate the day-to-day challenges of a workplace. Including these on your resume highlights that you’re not just technically proficient but also a well-rounded individual who can thrive in any work environment.

1.Communication

Details: Ability to convey information clearly and effectively, both verbally and in writing.

Advantages: Enhances team collaboration, client relationships, and overall workplace efficiency.

Suitable positions: Public Relations Specialist, Sales Representative, Customer Service Representative, Manager

Details: Capacity to work effectively with others towards a common goal.

Advantages: Improves productivity, fosters a positive work environment, and enhances problem-solving.

Suitable positions: Team Leader, Project Coordinator, Human Resources Specialist, Collaborative Researcher

3.Adaptability

Details: Ability to adjust to new conditions, challenges, or environments quickly and effectively.

Advantages: Enables resilience in fast-paced or changing industries, improves problem-solving.

Suitable positions: Startup Employee, Consultant, Freelancer, Change Management Specialist

4.Critical Thinking

Details: Ability to analyze information objectively and make reasoned judgments.

Advantages: Enhances decision-making, problem-solving, and strategic planning.

Suitable positions: Business Analyst, Lawyer, Researcher, Executive

5.Creativity

Details: Ability to think originally and develop innovative ideas or solutions.

Advantages: Drives innovation, problem-solving, and competitive advantage.

Suitable positions: Marketing Strategist, Product Designer, Entrepreneur, Artist

6.Leadership

Details: Ability to guide, motivate, and influence others towards achieving goals.

Advantages: Improves team performance, drives organizational success, and fosters employee development.

Suitable positions: Manager, Team Lead, Executive, Entrepreneur

7.Time Management

Details: Ability to organize tasks and work efficiently to meet deadlines.

Advantages: Increases productivity, reduces stress, and improves work-life balance.

Suitable positions: Project Manager, Administrative Assistant, Freelancer, Event Planner

8.Adaptability

Details: Ability to adjust to new conditions and handle change effectively.

Advantages: Enhances resilience, supports continuous learning and growth.

Suitable Positions: Startup Employee, Project Manager, Consultant.

9.Problem-Solving

Details: Ability to identify issues, develop solutions, and implement effective resolutions.

Advantages: Enhances efficiency, drives innovation, and improves customer satisfaction.

Suitable positions: Engineer, IT Specialist, Business Consultant, Customer Service Manager

10.Attention to Detail

Details: Ability to achieve thoroughness and accuracy when accomplishing tasks.

Advantages: Improves quality of work, reduces errors, and enhances overall performance.

Suitable positions: Quality Assurance Specialist, Editor, Accountant, Research Analyst

How to List Skills for a Resume? 5 Steps!

Listing down skills in your resume is mandatory, but what job seekers often forget is listing the right skills for the job, the overall presentation of the resume, and its clarity. So in this section, we will be covering how to research top skills for a particular role and how to list these skills on your resume.

Step 1: Research the Company - AIPal

When creating your resume, the first question that should come to mind is, "What skills should I include on my resume?". It's crucial to research the company you're applying to. Learn about their values, culture, and mission statement. This helps you tailor your resume to their specific needs and interests. For example, if you're applying for a job as an accountant, computer engineer, or credit manager, pay attention to the keywords in the job description and qualifications.

Extract these keywords using tools like AIPal, a user-friendly Chrome extension. This tool not only helps with various tasks but also excels in keyword extraction for your resume. By aligning your resume with the keywords employers are searching for, you significantly increase your chances of getting noticed.

To identify the right skills, job seekers can simply use AIPal,

Let's assume the position you are wishing to apply for has a job post on LinkedIn.

Step 1: Simply copy the entire job post and open the AIPal Chrome extension.

Step 2: Make sure you are in AIPal chat mode by clicking on the "Chat" tab.

Step 3: With a simple prompt, you can ask AIPal to extract all the top soft and hard skills the employer is looking for. Here is a prompt example that could help you extract keywords:

Prompt: Here is a job post for a [Job Title]. Extract and create separate lists of hard skills and soft skills keywords mentioned in this job post.

Step 4: Copy this list of keywords and keep them safe. We will be using these keywords in the next steps to create the skill list for your resume.

To keep your list of keywords organized, use WPS Spreadsheet, a free spreadsheet software. This will help you efficiently manage and integrate the keywords into your resume.

By using AIPal, you'll save time and ensure you don't miss any crucial details. This AI-powered approach helps you tailor your resume more effectively to each specific job application.

Step 2: Choose a Template

Now that you have a clear understanding of what the employer is looking for, it’s time to choose the right resume template. I highly recommend WPS Office for this purpose. Their extensive selection of professionally designed templates offers a variety of styles to suit different needs. Additionally, with WPS Writer's built-in word processing capabilities, you can easily edit and format your resume, ensuring it looks polished and professional.

Let's take a look at how we can access WPS Office resume templates:

Step 1: Launch WPS Office on your system, and click on the "New" tab on the left side pane.

Step 2: Next, click on the "All" tab and use the search bar to search for resume templates.

Step 3: With plenty of options to choose from, click on the resume template that appeals to you the most and fulfills your purpose.

Step 4: Preview the resume template, look at the different sections it accommodates, and then click on "Download" to start editing and creating your own resume.

WPS Office offers a wide range of customizable templates. A well-chosen template can give your resume a professional look and help you stand out from the crowd. Users can also utilize the Resume Master within WPS Templates to create a new resume from scratch, customizing the sections they wish to add or remove according to their requirements.

Step 3: Self-assessment

This step is crucial for identifying your most relevant skills. Here's how to conduct a thorough self-assessment:

1.Make a comprehensive list of all your skills:

First of all, make a list of all the skills you possess. These can be:

Hard skills

Soft skills

Technical abilities

Certifications

You are the best judge of your own abilities, so ensure that your skills genuinely reflect your strengths. Avoid listing skills you are unsure about, as this could lead to embarrassment during interviews or on the job. Only include skills you are highly confident in.

2.Compare your list with the job description:

Next, compare your list of skills with the keywords extracted using AIPal. If you’ve saved this list in a spreadsheet tool like WPS Spreadsheet, this process will be much smoother. You can easily highlight the job-required skills that directly align with your own expertise.

3.Identify the most relevant skills:

Focus on the skills that have a direct impact on the job you're applying for. Narrow down your list to the top five skills that will make you stand out as the best candidate for the role. Prioritize quality over quantity; a well-curated list of highly relevant skills is more valuable than a lengthy list of unrelated abilities.

Step 4: Organize Skills on Your Resume

Once you have identified the relevant skills, organize them in a proper format on your resume. Here are some tips:

Edit the skills section to highlight the most relevant skills.

Use keywords from the job description to make your resume stand out.

Add brief and specific descriptions of your experiences that demonstrate these skills.

Consider using images or icons to make your resume visually appealing.

Step 5: Review and Revise

Finally, review and revise your resume to ensure it is clear and error-free. Carefully proofread to avoid any mistakes, and make use of WPS AI’s spell check feature to ensure your resume is flawless. If you’re applying for different positions, customize your resume for each application by emphasizing the skills most relevant to each specific job.

Your resume is a dynamic document that should be updated as your career progresses. Regularly revising and improving it is important. Highlighting relevant skills is key to landing an interview for the job you're applying for, and customizing your resume shows your enthusiasm for the position. By following this step-by-step guide on what skills to put on your CV, you'll be better equipped to create a targeted and effective resume. If you need a refresher on any of the steps, just revisit this tutorial.

Examples for Popular Positions

Let's take a look at some example skill sets for popular positions, along with explanations of why these skills are relevant for each role:

1.Example #1: Marketing Manager

2.Example #2: Software Developer

3.Example #3: Project Manager

4.Example #4: Customer Service Representative

5.Example #5: Data Analyst

6.Example #6: Financial Analyst

7.Example #7: Graphic Designer

Using WPS AI to Perfect your Resume

When it comes to crafting your resume, WPS AI is unmatched with its advanced features. It offers an extensive selection of templates, a Resume Master tool, and an AI assistant that provides valuable insights into various job roles. For me, WPS AI is a true game-changer in resume creation. Its powerful language capabilities and innovative tools make it an exceptional choice for anyone looking to make a standout impression in the job market.

1.Give Some Templates:

WPS AI is a fantastic overall AI assistant; you can even ask it to provide a template specific to your job role. With a simple prompt, WPS AI can generate a resume template tailored to your job specifications, which you can easily edit or format for your needs.

2.Check the Grammar and Syntax:

WPS AI can also help you polish your resume by checking for grammar, punctuation, and syntax errors. Ensuring your resume is clear and error-free enhances its readability and makes a great impression on potential employers.

3.Learn About Job Descriptions

Use WPS AI to get detailed information about job descriptions. Simply prompt it with "Write a job description about a data analyst", and WPS AI will provide insights on qualifications, job roles, benefits, and more. You can also adjust the prompt to get specific skills required to plan your career effectively.

1. How many skills should I include on my resume?

When deciding how many skills to include on your resume, consider hard and soft skills relevant to your industry and the job you're applying for. Generally, it's advisable to list up to 10 skills in your skills section. Additionally, you can incorporate other relevant skills throughout your resume, such as in the summary and experience sections, to provide a comprehensive view of your qualifications. This approach ensures your resume remains focused and effectively demonstrates your suitability for the role.

2. What are some good skills for a resume if I have no experience?

If you lack work experience, you can still build a compelling resume by emphasizing your skills. Include key skills such as:

Innovative Thinking: Demonstrates creativity and the ability to generate new ideas.

Team Leadership: Exhibits capability to motivate and manage others effectively.

Detail-oriented: Shows meticulousness and a focus on high-quality work.

Effective Communication: Clearly conveys information and interacts well with others.

Ability to Learn Quickly: Quickly acquires new knowledge and adapts to new challenges.

Public Speaking: Confidently presents ideas and communicates in front of groups.

Time Management: Effectively schedules and prioritizes tasks to ensure deadlines are met.

These skills, along with your educational background and involvement in extracurricular or volunteer activities, can effectively showcase your capabilities and potential to employers.

3. Should I prioritize hard skills or soft skills on my resume?

Both hard and soft skills are essential for a strong resume. Tailor your resume to the specific job by highlighting the most relevant skills for effectiveness. Focus on your hard skills in the technical skills section and provide examples of their application in your work experience. In the qualifications or summary section, underscore your soft skills and demonstrate their impact on your previous successes. A balanced presentation of both skill types will showcase your qualifications effectively and align your resume with the job requirements and employer expectations.

Showcase Your Skills for Success

In today’s job market, having the right skills is crucial—often even more so than a degree. Unfortunately, many job seekers overlook this key aspect—What are the best skills for a resume. Resumes need to be updated regularly and customized for each job role. And at the same time, the presentation of your resume is just as important as the content. This is where WPS Office shines, offering professional templates and a Resume Master feature that creates perfectly formatted resumes with just your input and template choice. No more formatting headaches—just polished, impressive resumes. Ready to craft a standout resume? Download WPS Office today and let your skills shine!

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15 years of office industry experience, tech lover and copywriter. Follow me for product reviews, comparisons, and recommendations for new apps and software.

Land Your Dream Job: Top Management Skills for Resume

Quick Summary

• Showcasing strong management skills for resume is vital in today’s competitive job market.
• Management skills demonstrate your ability to lead teams, solve problems, communicate effectively, and make strategic decisions.
• Whether you’re applying for a managerial role or aiming to advance your career, mastering the art of presenting your management skills will set you apart.

Table of Contents

Today’s employers look for candidates with strong management skills to ensure the business thrives in a competitive environment. Hard skills refer to technical expertise and abilities typical of a job, while soft skills involve qualities like communication, teamwork, and problem-solving. Effective managers must balance hard skills to understand their field and soft skills to lead and motivate teams.

Thus, providing employers with examples of your management experience is vital when creating your resume for a job. This article will review general and specific management skills for resume that showcases your practical management abilities. We will advise on how to describe managerial skills and accomplishments in the best way possible. Discover how to properly format your resume to target certain job postings and be noticed by employers.

Whether you are already a manager or a candidate for such a position, it is vital to learn how to showcase your skills effectively in your resume. Let’s get started and help you learn how to build a powerful resume that will make you stand out from the competition.

Top 10 Management Skills for Resume

Discover the top 10 management skills for resume to feature on your resume. Each skill is discussed in detail below to help you stand out in your industry.

• Leadership: The management process revolves around leadership. Leadership is defined as the ability to motivate teams, set viable goals, and distribute tasks effectively. Emphasize your accomplishments with regard to the management of projects, motivation of the team, and teamwork in general.
• Communication: Good interpersonal and report writing skills are vital for explaining ideas, making presentations, and interpersonal communication. Prove that you can pay attention to what is being said and that you can impart tricky details that are easily understood.
• Problem-Solving: As a manager, you will be expected to solve multifaceted problems. Show your ability to assess information and solve problems by using critical thinking and research skills.
• Decision-Making: Managers are expected to make sound decisions even under pressure. Show your ability to evaluate the available choices and make wise decisions that benefit the firm.
• Strategic Thinking: Effective managers create and implement long-term strategies for business growth. Provide examples of your strategic planning and implementation efforts. 
• Team Building: Teamwork, trust, conflict management, and organizational culture are some of the critical managerial competencies. Explain how you have had success in creating great teams and how you have helped create successful teamwork.
• Time Management: These include the prioritization of tasks, timely delivery of tasks, and proper use of resources at the workplace. Give examples of how you have been able to balance competing priorities and deliver projects within the set time.
• Financial Management: Budgeting, forecasting, financial analysis, and resource control are key in most managerial positions. Highlight your ability to handle budgeting, financial analysis, and resource management among the related competencies.
• Negotiation: Negotiation skills, conflict resolution, and the ability to find common ground are helpful in any leadership role. Provide examples of your successful negotiations and your capability to achieve a win-win solution.
• Adaptability: Due to the dynamic nature of the business environment, adaptability and the ability to embrace knowledge and change are vital in the current industry. Show your willingness to learn, grow, and seek to improve the business’s operations.

Now that you know the best skills for management resume, let’s learn some specific management skills.

Industry-Specific Management Skills

While most of the core management skills are applied to many sectors, it is advisable to highlight the sector-specific competencies in your resume. Targeting your resume to the specific needs of a given industry shows employers that you are aware of the industry trends. Here are some examples of sector-specific management skills for resume to view:

• HR Manager Skills for Resume: Recruitment, managing employees, employee performance, staff training & development, compensation & benefits assessment, legal regulation of employment, maintaining a corporate culture, staff motivation, diversity, and conflict solving.
• Marketing Manager Skills for Resume: Marketing planning, promotion planning, branding, market surveys, new product advertisement, electronic media and print advertisement, social media and brand management, data interpretation, pricing, product launches, lead generation, and measurement of marketing effectiveness.
• Account Manager Skills for Resume: Relationship management, sales tactics, client account growth and management, negotiation and needs assessment, communication, conflict solving, cross and/or upselling, proposal creation, and partnership development.
• Supply Chain Management Skills for Resume: Sourcing and procurement, supply chain operations, distribution, demand planning, inventory & supplier management, cost reduction, risk management, process optimization, supply chain value creation, lean thinking, and technology in supply chain management.
• Project Manager Skills for Resume: Product management skills for resume include project scheduling, costing and budgeting, communication, team & risk management, resource management, quality assurance and control, change management and project delivery within the set resources.
• Skills for Event Management Resume: Event planning and coordination, vendor relations and negotiations, budgeting and financial control, advertising and public relations, logistics coordination, organizational skills, interpersonal and communication skills, problem-solving abilities, bargaining power, and venue arrangement.
• Skills for General Manager Resume: Strategic planning and management of business processes, P&L accountabilities, team supervising, decision making and problem solving, business development, risk analysis, and stakeholder management.
• Skills for Hotel Management Resume: Customer service, employees, running the establishment, financial and business acumen, advertising, sales, satisfaction, preserving image, emergency response, cleanliness, and sales of food and beverages.

Highlighting management skills for resume that are useful in the given industry also proves that you have a good grasp of the subject. It shows that you are aware of the challenges that this area faces and how you can help overcome them right from the start. Format your resume to fit the demands of the position you are applying for, and use numbers to bring attention to your accomplishments.

How to Showcase Your Management Skills on Your Resume?

There are many tips for presenting management skills for resume and attracting the attention of the employer. Here are some practical tips to help you:

• Use Action Verbs: Remember to use action words that depict leadership and management. Examples include “led”, “managed”, “developed”, “implemented”, “coordinated”, and “supervised.”
• Quantify Your Achievements: The purpose of this section is to support your management skills and their effectiveness quantitatively. For instance, the performance metric could be “Boosted the company’s sales by 15% in one quarter” or “Decreased operating expenses by $50,000 through efficient processes.”
• Tailor Your Skills to the Job Description: Read the job description and maximize the usage of keywords when listing down your management skills that match the job opening you are interested in.
• Use the STAR Method: When narrating a story, one should use the STAR approach (Situation, Task, Action, Result) to describe the background and prove one’s problem-solving abilities. This format enables one to explain what one did, what one met along the way, what one did to solve the challenges, and what good things came out of it.

Remember that listing management skills is not enough; one has to provide useful examples and measures that prove a person’s ability to manage, set goals, and achieve them. By following these tips, you will have a powerful resume that will attract the attention of potential employers and demonstrate that you are a skilled manager capable of addressing all the challenges associated with a particular position.

Seal the Deal: Management Skills for Resume

Management is a vital skill set in any firm and must be shown in your resume when applying for a new job. By citing various aspects of your leadership skills, vital thinking, and expert knowledge in your field, you will showcase yourself as a versatile manager. It is wise to assess one’s management strengths and target the right resume section in light of the job option being applied for. Use action verbs, include numbers and figures and support what you’ve done with specific case studies.

Keep in mind that writing an impactful resume is a progressive process. It is urged to apply the following plans to increase the effectiveness of the resume: Upgrade your management skills for resume, ask for feedback, and use online tools and samples.

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Resume and Cover Letter

Frequently Asked Questions:

What are the most important management skills for a resume.

The most vital management skills for resume are leadership, communication, problem-solving, decision-making, strategic thinking, and teamwork. These skills show how you can manage people, lead people and fulfil organizational goals.

How can I demonstrate my leadership skills on my resume?

To illustrate leadership, include: The projects or the activities that you have completed. The teams that you have been in charge of. The results that you have achieved. Provide some numbers that will allow the employer to assess the quantitative results of your work, such as increased revenues, decreased costs, increased productivity, etc.

Should I list all my management skills, or just the most relevant ones?

Regarding management skills for resume, it is wise to target the most appropriate management skills relevant to the position you are applying for. Make sure you go through the job description section and align your skills section properly. Although it is always good to market your versatility, ensure that you focus on the skills that fit the position perfectly.

What if I don’t have much management experience? How can I still showcase my skills?

Despite a lack of direct management experience, there are ways to contribute the skills acquired in other positions or jobs. For instance, you may talk about your skills in managing and leading cross-functional teams, working under pressure, or thinking creatively.

Are there any online tools or resources to help me improve my resume?

Yes, there are several online tools and resources available to help you enhance your resume and showcase your management skills for resume: Websites such as Microsoft Word, Google Docs, or focused resume sites provide resume templates and layouts to help you create a perfect resume. Services like VMock or Resume worded can advise you on potential issues with your resume, specifically affecting the choice of keywords and the content’s relevance. Indeed, Glassdoor or LinkedIn provides guidelines for writing resumes, examples of resumes, and advice on how to show particular skills.

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