resume for front desk receptionist no experience

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9 Front Desk Receptionist Resume Examples for 2024

Front Desk Receptionist

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• Front Desk Receptionist Resume
• Front Desk Receptionist Resumes by Experience
• Front Desk Receptionist Resumes by Role
• Write a Resume for Front Desk Receptionists

Front desk receptionists have a broad range of responsibilities throughout all industries. They’re the face of the company and handle office management with exceptional communication skills while wearing many different hats.

Determining what content is important to hiring managers and  how to write your resume  or AI cover letter for this exciting field can be difficult. That’s why we analyzed hundreds of front desk receptionist resume samples from all levels of experience and industries. We learned what works to help you get more interviews in 2024.

The hardest part of  building your resume  is getting started.  Our nine front desk receptionist resumes helped land jobs in 2024 , so they’re a great launching pad.

Front Desk Receptionist Resume Example

or download as PDF

Why this resume works

• For example, did you help improve the efficiency of scheduling? Did you reduce the errors in billing? Improve customer satisfaction scores?
• A worthwhile summary should showcase your specializations and many (10+) years in the industry. Don’t forget to customize it by mentioning the target business by name. 
• Metrics are the best way to display your impact in your bullet points, as they’re concrete, measurable, and help break up chunks of monotonous text.
• Don’t forget to  check your resume  score with our free tool to gain the recruiter’s attention and increase your chances of an interview.

Beginner Front Desk Receptionist Resume

• Weave together your skills and achievements to give recruiters a hard time not choosing you.

Entry-Level Front Desk Receptionist Resume

• Do you have a specific interest in the position or company to which you’re applying? Mention that! However, if you’re not planning to customize your objective for each role you apply to, then you’re better leaving it off entirely.
• All work experience demonstrates some level of responsibility. In addition, any experience you’ve had interacting with customers applies to becoming a successful front desk receptionist.

Gym Front Desk Resume

• Leo’s description of his stint as a receptionist at Lockheed Martin makes for a great example here. He screens 78 calls daily, contributes to cutting company-wide paper consumption by 43%, and oversees 1,400 pages of archival content.

Front Desk Associate Resume

• Is the company looking for someone familiar with Pipedrive? Then, you could show how you used this tool to track customer purchase patterns for optimizing product placement and sales. Or do they demand Hootsuite proficiency? Elucidate instances when you deployed it for strategic social media management.
• Further your alignment and connection with the company in your front desk receptionist cover letter .

Front Desk Dental Receptionist Resume

• It also went a step further to show how exemplary customer service led to increased retention rates, and that’s good for business.

Front Desk Medical Receptionist Resume

• As a front desk medical receptionist, customize your resume by how your work directly (and positively) impacted the office through your exceptional customer service skills and understanding of medical office best practices. Cite specific data-driven examples, including process improvements and patient-centric techniques.
• Your front desk medical receptionist resume should highlight the scope, responsibilities, and specific medical office niche (dental, family practice) experience. This will catch the hiring manager’s eye looking for that “right fit” for their company.
• List any  special skills on your resume  related to the medical field like medical terminology or medical software. This sets you up for success as employers see you’re qualified for the role, especially if the job description prefers candidates with your specific skill set.

Hotel Front Desk Receptionist Resume

• Your hotel front desk receptionist resume should include your strong communication skills using sales techniques to improve the customer experience (and hotel revenue). Be sure to indicate your confident communication expertise and customer service experience. This appeals to employers because they see your keen ability to collaborate and meet (or exceed) guest standards.
• Mention your leadership abilities, including training new team members or coaching existing team members. Hiring managers will be less likely to question your leadership savvy and more apt to contact you for an interview. Always list the results of your leadership efforts using numbers.

School Front Desk Receptionist Resume

• Your school front desk receptionist resume should showcase your ability to manage different projects and responsibilities and handle a high-volume customer service of diverse populations (for example, staff members, school administrators, students, and parents). Discuss your education field’s nuances, including best practices and communication channels.
• Bonus: Highlight any responsibilities outside of the “normal” scope of a school front desk receptionist (for example, nurses station, reporting, direct administrative support). This gets you noticed.

Related resume guides

• Operations Manager
• Medical receptionist
• Human Resources
• Office assistant

How to Write a Resume for Front Desk Receptionists

Making a resume is a snap with these four easy steps. You’ll make a stellar first impression with these practical and specific tips for building a front desk receptionist resume in 2024:

Front desk receptionists are the face of a company, so choose a resume template that reflects your professionalism, friendliness, and helpfulness. If you’re looking to work for a company that appreciates business casual like a law firm or doctor’s office, you’ll do well with a professional or elegant resume template, which has enough personality to stand out but still exude class and respect. On the other hand, if you’re hoping to help folks get signed up at the gym, organize communication and admin work for a startup, welcome folks into a travel agency, or anything that’s a bit more casual, creative templates that use a little more color will be a wise but fun choice.

Communication—interpersonal skills as well as written communication—and prioritization are among the most important skills as a receptionist. While other job seekers largely take advantage of “communication” in their resumes, this really can’t be emphasized enough for a front desk receptionist.

Besides listing communication and prioritization in the skills section on your resume , look for ways to demonstrate those skills in action in your work experience section. For instance, did you serve the front desk while also registering guests, logging requests, and finding resolutions to customer problems? That says you’re good at prioritizing tasks—all without ever using the word “prioritize.” Pretty cool.

Write your resume with the specific industry in mind. A front desk receptionist for an insurance company will have some different responsibilities than in the medical industry. Think about the most important responsibilities required in the role you want. Will you be scheduling appointments for clients, completing data entry, or answering and redirecting calls? If so, talk about past work accomplishments and success where you may have done things like:

◉ Confirmed client appointments 24 hours in advance to reduce no-shows by 22% ◉ Reduced paper use by 36% with data entry of student and testing records ◉ Addressed 80% of client concerns without redirecting or putting the client on hold

You’re a company’s ambassador, so it’s vitally important that you catch typos and mistakes in your resume.  Check your resume  a couple of times and even have a co-worker or a grammatical guru friend take a look for you. Since you so often serve as someone’s first impression of a company or organization, don’t let a silly mistake like the wrong letter in an email address keep you from getting a call for an interview.

Entry Level Receptionist Resume No Experience

Embarking on a career path can be both exciting and a bit daunting, especially when you have yet to gain formal work experience. If you’re looking to start as a receptionist, crafting a standout resume is crucial for capturing the attention of potential employers.

This sample resume provides a guide for individuals with no professional experience but showcases the strengths, educational background, and related activities that can make an entry-level candidate a great fit for a receptionist position.

Dive into our example to understand how you can align your unique qualities and accomplishments to the demands of the role you aspire to secure.

Related : Receptionist Cover Letter No Experience

Sample Entry-Level Receptionist Resume With No Experience

Jane Doe 123 Main Street Anytown, CA 12345 (000) 123-4567 [email protected]

Recent high school graduate with strong interpersonal and organizational skills seeking an entry-level position as a receptionist with XYZ Corp. Equipped with a positive attitude and a desire to support company operations through superior customer service. Ready to utilize communication skills and a meticulous attention to detail to contribute to the efficiency and effectiveness of the front desk.

Anytown High School , Anytown, CA High School Diploma, June 2023

• GPA: 3.75/4.00
• Secretary, Student Government Association (SGA)
• Member, National Honor Society
• Communication: Articulate speaker and empathetic listener; proficient in written correspondence.
• Organization: Detail-oriented with strong time-management abilities and a knack for multi-tasking.
• Technology: Proficient with Microsoft Office Suite (Word, Excel, PowerPoint), email, and social media.
• Customer Service: Friendly, outgoing, and committed to providing high-quality service.
• Adaptability: Quick learner with a flexible approach to changing tasks and environments.

COURESEWORK & CERTIFICATIONS

• Introduction to Business Communication – Anytown Community College, Fall 2022
• Digital Literacy Certificate – Anytown Continuing Education Centre, Spring 2022

VOLUNTEER EXPERIENCE

Community Library Volunteer Anytown Public Library, Anytown, CA Jan 2023 – Feb 2024

• Assisted patrons with locating books and other materials.
• Organized and shelved books according to the library’s classification system.
• Helped with the execution of community events and programs.
• Varsity Soccer Team: Starting goalkeeper
• Drama Club: Performed in three annual productions

ADDITIONAL INFORMATION

• Languages: Fluent in English and conversational Spanish
• Availability: Full-time, including weekends and evenings

Available on request.

Prospective employers typically value the soft skills and potential of candidates applying for entry-level positions, particularly when they lack professional experience. This resume emphasizes transferable skills, academic achievements, volunteer work, and extracurricular involvement, which are all relevant to a Receptionist role.

Additional Resources

• Office Receptionist Resume No Experience
• Entry Level Receptionist Cover Letter Sample
• Entry Level Office Receptionist Resume No Experience
• Entry Level Medical Receptionist Resume – No Experience
• Entry Level Medical Receptionist Cover Letter No Experience (2 Samples)
• Entry Level Veterinary Receptionist Resume (Less Experience)

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Front Desk Receptionist Resume Examples and Templates for 2024

• Resume Examples

How To Write a Front Desk Receptionist Resume

• Resume Text Examples

Your front desk receptionist resume should show you can deliver exceptional customer service and create a welcoming environment for visitors. Employers want to know you can care for their customers while managing daily administrative tasks. This guide will walk you through the resume-writing process and teach you how to highlight key aspects of your experience as a receptionist.

• Entry-Level
• Senior-Level

1. Summarize your front desk receptionist qualifications in a dynamic profile

To create a compelling resume profile, introduce yourself and give hiring managers three to five reasons you’re a perfect fit for the role. This is your chance to draw the reader in and present yourself as an administrative professional committed to excellence. Start by listing your job title and years of experience. Then, describe a few of your key qualifications.

For instance, if you’re bilingual, show how you can contribute to a welcoming and inclusive environment at the front desk. Emphasize your ability to communicate fluently and cater to diverse clientele. Or if you’re tech-savvy, highlight your skill in managing digital systems, ensuring efficient call handling, and leveraging software to enhance office operations.

Senior-Level Profile Example:

Friendly and reliable front desk receptionist with over 10 years of experience in the hospitality industry. Praised for efficiently completing front desk duties at several 5-star hotels. Trilingual: fluent in English, Spanish, and French.

Entry-Level Profile Example:

Courteous front desk receptionist with nearly two years of experience. Skilled at maintaining the reception area, greeting guests, answering multi-line phone systems, and maintaining office equipment. Learns new software quickly, with expertise in Microsoft Word and Outlook.

2. Showcase your front desk receptionist experience

A results-driven professional experience section is the best way to show your skills in action. Instead of listing your daily duties, create bullet points demonstrating your accomplishments. This strategy demonstrates the unique strengths and contributions you can bring to your next employer. Using numbers like percentages and monetary figures will help you quantify your impact.

As a front desk receptionist, you’ll likely encounter situations requiring diplomacy and mediation.

Underscore your ability to handle disputes tactfully and professionally, ensuring a positive atmosphere for visitors and colleagues.

Senior-Level Professional Experience Example:

Front Desk Receptionist, Mountain Ski Villas, Boulder, CO | July 2010 to September 2016

• Ensured hotel compliance with all state and federal safety policies
• Confirmed reservations for conference bookings and reserved activities for event attendees
• Greeted and informed guests about hotel amenities and local attractions
• Launched a new online booking system that increased reservations by 22%

Entry-Level Professional Experience Example:

Front Desk Receptionist, Maya Consulting Services, Chicago, IL | September 2019 to present

• Courteously greet clients and announce their arrival to the necessary departments
• Handle incoming calls on a multi-line phone system and direct them to the correct staff member while answering general inquiries as required
• Provide administrative support to the executive staff when needed, such as data entry, preparing correspondence, and record-keeping
• Keep the lobby neat and organized to ensure clients are comfortable and feel welcomed
• Coordinate with the office manager to ensure office supplies are well-stocked

3. List any education and certifications relevant to front desk receptionists

While hiring managers are usually most concerned with your skills and work experience, don’t undersell your formal training. Start by highlighting your education. This section can be brief but should give a clear snapshot of your academic qualifications, listing any degrees or diplomas.

Then, add any certifications that directly relate to the role of a front desk receptionist. For example, a Microsoft Office specialty could help show your knowledge of programs used daily. First Aid, customer service training, or office management certifications could also be useful.

• [Degree Name]
• [School Name], [City, State Abbreviation] | [Graduation Year]
• Associate Degree in Hospitality Management
• Central Colorado Community College, Boulder, CO | 2010

Certifications

• [Certification Name], [Awarding Organization] | [Completion Year – optional]

Microsoft Office Specialist: Word and Excel 2016 Expert

Certified General Receptionist

4. List key skills and proficiencies for front desk receptionists

In today’s digital age, most large organizations use applicant tracking systems (ATS) to streamline hiring. These systems scan each resume for relevant keywords and skills. To ensure you pass the ATS screening, incorporate keywords directly from the job posting throughout your resume to demonstrate you have what the employer is looking for. Review the list below to get familiar with terms and phrases you may consider as you write your front desk receptionist resume:

How To Pick the Best Front Desk Receptionist Resume Template

A good template will provide a clean, organized structure for your resume. Opt for one that allows your skills and experience to shine without distractions. Prioritize readability by selecting fonts and color schemes that make scanning your resume easy. Remember, hiring managers are primarily interested in your career background and how well you fit the role, not how stylish your template is.

Front Desk Receptionist Text-Only Resume Templates and Examples

Emma Smith (123) 456-7890 | [email protected] | 2500 Lakewood Avenue, Chicago, IL 01234

Professional and friendly front desk receptionist with nearly two years of professional experience. Proficient at administrative tasks, including maintaining the reception area, greeting guests, answering multi-line phone systems, and maintaining office equipment. Able to learn new software quickly and has expert skills in MS Word and Outlook.

• Strong organizational and time management skills
• Able to prioritize when faced with multiple demands
• Knowledge of MS Word, Outlook, Excel and PowerPoint
• Familiar with multi-line phone systems
• Fast and accurate typist at 90 WPM

High School Diploma Prospect High School, Chicago, IL, September 2015 – June 2019

Professional Experience

Front Desk Receptionist, Maya Consulting Services, Chicago, IL September 2019 – Present

• Greets clients with courtesy and announces their arrival to the necessary departments
• Handles incoming calls on a multi-line phone system and directs them to the correct staff member while answering general information questions as required
• Provides administrative support to the executive staff when needed, such as data entry, preparing correspondence and record-keeping
• Maintains lobby in a neat and organized fashion to ensure that clients are comfortable and feel welcomed
• Coordinates with the office manager to ensure office supplies are well stocked

Summer Office Assistant, Family Dental Associates, Chicago, IL June 2019 – September 2019

• Provided office support to the administrative staff by making copies, filing records and preparing patient charts for the day
• Answered phones when needed
• Assisted with data entry of patient information for accurate record-keeping
• Microsoft Office Specialist in Word and Outlook

Jack X. Spear (930) 234-9876 | [email protected] | 3517 Moker Street, Apt 8D, Terre Haute, IN 47800

Motivated Receptionist with 8+ years of experience working in private medical offices. Personable and adept at helping clients and staff navigate sensitive situations. Expertly apply Microsoft Office programs to streamline daily office functions.

Front Desk Receptionist, Vigo Dermatology Center, Terre Haute, IN | April 2014 to Present

• Scheduled meetings and managed office and travel calendars for 5 dermatologists
• Fielded and facilitated patient-staff communications
• Liaised between the center and insurance carriers
• Introduced database that helped medical staff improve efficiency by 10%

Front Desk Receptionist, Clark Health & Wellness Center, Brazil, IN | September 2012 to March 2014

• Managed and maintained schedule for all 6 physical and occupational therapists
• Helped clients book and change their next appointments in-house and with medical partner facilities
• Opened office early to greet clients
• Created a database that streamlined reordering of office supplies

Graduate, Terre Haute High School, Terre Haute, IN | 2012 

• Client Service & Communications
• Filing & Records Management
• Social Media Scheduling & Posting
• Typing 90-110 WPM
• VoIP Phone Systems

Belinda Taylor (987) 654-3210 | [email protected] | 123 Main Street, Boulder, CO 12345

Friendly and reliable Front Desk Receptionist with 10+ years of experience in the hospitality industry. Praised for efficiently completing front desk duties at several 5-star hotels. Trilingual: Fluent in English, Spanish, and French.

Front Desk Receptionist, Milton Head Hotel, Boulder, CO | September 2016 to Present

• Greet and welcome all visitors to the hotel
• Provide guests with important information about their room and all hotel amenities
• Answer guests’ questions about hotel services and local attractions
• Inform maintenance team of any issues found by guests
• Liaise with housekeeping staff to ensure rooms are ready for new guests
• Process guest payments
• Won “Employee of the Year” in 2018 and 2020
• Confirmed reservations for conference bookings, and reserved activities for event attendees

Associate Degree in Hospitality Management, Central Colorado Community College, Boulder, CO | 2010 

• Computer Reservation System
• Cross-Team Collaboration
• Customer Service & Relations
• Task Prioritization

Mina Stallworth - Professional & Administrative Recruiter at Express Employment Professionals, LinkedIn

Meet our Expert: Mina is a professional and administrative recruiter with over nine years of experience in the complex world of talent acquisition, where she guides both professionals from all walks of life seeking their path in the workforce and organizations striving to assemble exceptional teams.

1. What are the most in-demand skills for front desk receptionists that should be featured on a candidate’s resume? -

• Friendly and welcoming demeanor 
• Ability to handle high-volume traffic (calls, walk-ins, etc…) with ease, poise, and confidence
• Strong administrative and project management skills supporting multiple departments with various needs

2. What work experience and other accomplishments are hiring managers looking for in a front desk receptionist? -

Receptionists are the first impression and a core representation of the organization so hiring managers are more apt to give opportunities to candidates with a service-related or hospitality-based background that understands the importance of customer service. Hiring managers are looking for candidates who are approachable, friendly, and have a warm demeanor.

3. What else, in addition to a resume, should a front desk receptionist candidate be prepared to provide hiring managers? -

For most candidates, this is ultimately a stepping stone into an office setting, so preparing for behavioral and situational examples of working and interacting with customers, working under pressure, using good judgment calls, troubleshooting, and bringing customers satisfactory solutions are critical skills.

4. What advice would you give a front desk receptionist candidate about their job search? -

During the interview, make sure you are exuding confidence, being engaging, and showing interest by making strong eye contact, smiling, using active listening, and providing articulate and well throughout responses. This essentially is a reflection of how you will treat their customers (internal and external).

Frequently Asked Questions: Front Desk Receptionist Resume Examples and Advice

What are common action verbs for front desk receptionist resumes -.

Action verbs help make your resume more engaging and show you're proactive, capable, and can handle the role’s duties. But it can be hard to find the right words to describe your work. Consider using some of the action verbs below in your resume’s professional experience section:

How do you align your resume with a front desk receptionist job posting? -

Employment for receptionists, including front desk receptionists, is expected to show little to no change from 2021 to 2031. However, about 142,000 positions will open up each year as people leave the field to transfer or retire. The highest demand for receptionists will be seen in health care industries, especially for physicians, dentists, and other medical practitioners.

No matter your industry, competition for receptionist jobs will likely remain strong. The best way to get noticed by hiring managers is with a customized resume.

For instance, imagine you’re applying for a job at a law firm. Your resume should showcase any legal experience you have. Use your profile and skills sections to show you can manage legal documentation, direct client inquiries, and maintain an organized office environment.

What is the best front desk receptionist resume format? -

Most front desk receptionists should use the combination (or hybrid) format. True to its name, this format combines two important features of other resume formats: the chronological format’s experience section and the functional format’s profile section. The resume examples on this page all use a combination format.

A combination resume offers the best of both worlds by fusing these two features. The experience section lets you overview your recent work history – essential information for most employers. At the same time, the profile section lets you showcase your career highlights at the top, regardless if they’re from that work history or another part of your background. The resulting resume is straightforward yet strategic. It gives hiring managers the clearest possible view of your experience and relevant strengths, so they can decide to call you for an interview.

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Jacob Meade

Certified Professional Resume Writer (CPRW, ACRW)

Jacob Meade is a resume writer and editor with nearly a decade of experience. His writing method centers on understanding and then expressing each person’s unique work history and strengths toward their career goal. Jacob has enjoyed working with jobseekers of all ages and career levels, finding that a clear and focused resume can help people from any walk of life. He is an Academy Certified Resume Writer (ACRW) with the Resume Writing Academy, and a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers & Career Coaches.

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Front Desk Receptionist Resume Examples

Writing a resume for a front desk receptionist position is no small task. It requires creating a document that accurately reflects your experience, skills, and qualifications for the job. To help you craft a winning resume, this guide is a comprehensive resource that includes tips and advice on how to write a resume for a front desk receptionist position, as well as resume examples and templates to get you started. With this guide and the resources provided, you’ll have everything you need to create an impressive resume that will make an excellent impression on potential employers.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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Front Desk Receptionist

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

A detail- oriented front desk receptionist with four years of experience in providing quality service and support to customers and guests. Possesses excellent customer service and communication skills, with a solid background in managing reception area operations and multi- tasking.

Core Skills :

• Excellent customer service
• Professional and friendly attitude
• Multi- tasking and problem- solving
• Computer literacy and data entry
• Time management
• Cash handling and point- of- sale operations

Professional Experience : Front Desk Receptionist, ABC Hotel, 2015 – 2019

• Welcomed guests and customers upon arrival to the hotel, ensured their comfort and safety throughout their stay.
• Managed the front desk operations, handled incoming calls, and addressed customer inquiries.
• Performed cashiering duties, maintained accurate records of transactions, and collected payments.
• Ensured accurate data entry into the hotel’s computer system, including guest reservations and billing.
• Facilitated efficient check- in and check- out procedures, and ensured all paperwork was completed.

Education : High School Diploma, ABC High School, 2015

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Front Desk Receptionist Resume with No Experience

A highly motivated, organized and customer- focused individual seeking to take on a receptionist role with no experience. Possesses exceptional organizational skills, communication skills, and the ability to juggle multiple tasks without sacrificing quality.

• Fluent in English
• Strong customer service skills
• Excellent verbal and written communication skills
• Organizational and multitasking abilities
• Proficient in Microsoft Office Suite
• Attention to detail

Responsibilities

• Greeting guests in a professional and friendly manner
• Answering phone calls and redirecting them to the appropriate staff member
• Schedule and confirm appointments
• Maintain a clean and organized reception area
• Provide general administrative and clerical support
• Maintain filing system and update records
• Manage incoming and outgoing mail
• Perform basic bookkeeping and accounting duties
• Provide general information to visitors and clients

Experience 0 Years

Level Junior

Education Bachelor’s

Front Desk Receptionist Resume with 2 Years of Experience

A well- organized and highly motivated Front Desk Receptionist with 2 years of successful experience in providing exceptional customer service, managing reservations and performing a variety of administrative duties. Possesses strong interpersonal skills and the ability to handle multiple tasks efficiently while adhering to high standards of professionalism and accuracy.

• Customer Service
• Reservations Management
• Office Administration
• Problem- Solving
• Multi- Tasking
• Interpersonal Relationships
• Computer Literate
• Time Management
• Microsoft Office Suite

Responsibilities :

• Greet and welcome guests in a warm, friendly and professional manner
• Perform check- in and check- out duties using hospitality management software
• Manage and answer incoming calls in a timely and professional manner
• Respond to customer inquiries and resolve customer complaints
• Provide exceptional customer service to guests and visitors
• Manage reservations and bookings
• Handle cash and credit card transactions
• Perform administrative duties such as data entry and filing
• Monitor and order office supplies, maintain inventory, and other office management duties
• Manage calendars, schedules and appointments
• Assist in organizing meetings, conferences, and other events

Experience 2+ Years

Front Desk Receptionist Resume with 5 Years of Experience

I am an experienced Front Desk Receptionist with 5 years of experience in a professional setting. I have excellent customer service and communication skills which I have used to successfully manage customer needs. I am organized, detail- oriented and reliable. I am proficient in operating office equipment, such as computers, printers, photocopiers and scanners. I am also well- versed in managing calendars and scheduling appointments.

• Excellent customer service and communication skills
• 9 years of experience in a professional setting
• Proficient with office equipment such as computers, printers, photocopiers and scanners
• Organized and detail- oriented
• Ability to manage calendars and appointments
• Proficiency in computer applications such as MS Office
• Greeting customers and answering phone calls
• Scheduling and booking appointments
• Responding to customer inquiries and complaints
• Entering data into computer systems
• Handling customer payments and payments for services
• Assisting with administrative tasks such as filing, data entry, and copying
• Maintaining office supplies and equipment
• Monitoring office areas for cleanliness and security

Experience 5+ Years

Level Senior

Front Desk Receptionist Resume with 7 Years of Experience

Reliable and organized Front Desk Receptionist with 7 years of experience in providing outstanding customer service, managing reservations and supervising staff. Highly skilled in maintaining positive customer relations and ensuring excellent service. Experience in inputting data, setting appointments and verifying personal information. Demonstrated ability to multitask, manage time efficiently and work in a team environment.

• Computer software proficiency
• Strong communication and interpersonal skills
• Organizational skills
• Multitasking
• Problem solving
• Appointment setting
• Staff supervision
• Greet customers and answer telephone calls
• Obtain, verify and record personal information
• Input customer data into the system
• Manage and schedule appointments
• Complete administrative and clerical tasks
• Maintain the front desk area and ensure it is clean and presentable
• Assist with inquiries and provide information
• Maintain a friendly and professional attitude towards customers
• Supervise and train new staff and ensure policies and regulations are followed

Experience 7+ Years

Front Desk Receptionist Resume with 10 Years of Experience

Experienced Front Desk Receptionist with 10 years of experience in providing excellent customer service. Took pride in welcoming customers and clients, answering inquiries, and directing people to the proper department. Skilled in providing top- notch customer service, handling administrative tasks, and proficient in Microsoft Office Suite. Possesses excellent communication and organizational skills, as well as an ability to multi- task and handle high- stress situations.

• Proficiency in Microsoft Office Suite
• Multi- tasking
• High- stress situations
• Aptitude for problem- solving
• Vision for improvement in customer service
• Excellent communication skills
• Knowledge of office protocols
• Strong organizational skills
• Welcoming customers and clients
• Answering and directing phone calls
• Addressing inquiries and resolving issues
• Scheduling appointments and setting reminders
• Updating client databases and mailing lists
• Receiving and sorting mail
• Preparing and handling outgoing mail
• Assisting in administrative tasks
• Maintaining cleanliness of the front desk area
• Processing payments and resolving billing issues

Experience 10+ Years

Level Senior Manager

Education Master’s

Front Desk Receptionist Resume with 15 Years of Experience

Professional Front Desk Receptionist with 15 years of experience in providing exceptional customer service in a corporate setting. Skilled in providing administrative support, including data entry and filing, while ensuring the highest degree of customer satisfaction. Ability to multitask efficiently while maintaining a professional demeanor. Experienced in working collaboratively with teams to ensure the successful completion of projects.

• Data entry and filing
• Administrative support
• Professional demeanor
• Strong multitasking skills
• Team collaboration
• Greeting visitors, responding to inquiries and directing them to the appropriate party
• Managing the switchboard, transferring calls and taking messages
• Preparation of documents, reports and correspondence
• Organizing meetings and conferences
• Sorting and distributing incoming mail
• Providing administrative support to the management team
• Maintaining calendars and scheduling appointments
• Processing payments and managing petty cash
• Ordering office supplies and maintaining inventory

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Front Desk Receptionist resume?

A front desk receptionist resume should include all the necessary credentials and experience to make a good impression on potential employers. It should also highlight the qualities and skills that make you the best candidate and demonstrate why you are the ideal choice to handle the job.

Here are some key points to include when writing your front desk receptionist resume:

• Professional summary: Provide a brief overview of your qualifications and experience, emphasizing why you are ideal for the job.
• Education: List any degrees and certifications that are relevant to the position you are applying for.
• Work experience: Provide a detailed account of your past work experience, including any customer service or receptionist roles you have held, and demonstrate how you excelled in those positions.
• Skills: Highlight any relevant skills you have, such as communication, customer service, and problem-solving abilities.
• Achievements: Mention any awards, promotions, or recognitions you have received for outstanding performance in past positions.
• Languages: If you have an understanding of any other languages, make sure to include it on your resume.

Creating a well-written front desk receptionist resume is important in order to make a good impression on potential employers and demonstrate why you are the best candidate for the job. By taking the time to include all the necessary information and highlight your qualifications and skills, you can ensure that your resume will make an impact.

What is a good summary for a Front Desk Receptionist resume?

A good summary for a Front Desk Receptionist resume should highlight the candidate’s ability to provide excellent customer service and administrative support. The summary should include details of the candidate’s experience in using various computer programs, including email, calendar, and word processing applications, as well as their ability to type quickly and accurately. It should also emphasize the candidate’s communication skills, including their ability to handle phone calls and greet visitors. Finally, the summary should include details about the candidate’s ability to multi-task and handle a variety of tasks simultaneously. This will help demonstrate their ability to stay organized and productive in a fast-paced environment.

What is a good objective for a Front Desk Receptionist resume?

The front desk receptionist is a critical part of any successful organization, providing an essential first point of contact for both customers and staff. An effective resume objective should be concise but showcase the skills and abilities that make you the ideal candidate for the job.

Here are some example objectives for a front desk receptionist resume:

• To secure a front desk receptionist position that utilizes excellent customer service and communication skills to create an exceptional experience for visitors.
• To apply my superior organizational and multitasking skills to efficiently manage the front desk and ensure guests receive the best service.
• To use my proven record of customer service experience and communication skills to ensure clients have an enjoyable experience.
• To leverage my strong interpersonal skills to provide friendly and professional service to all customers.
• To utilize my attention to detail and computer literacy to efficiently manage the front desk operations and ensure high quality service.
• Seeking a front desk receptionist position and the opportunity to utilize my excellent customer service, organizational and multitasking skills.

How do you list Front Desk Receptionist skills on a resume?

When crafting a resume for a Front Desk Receptionist position, it’s important to highlight the skills and qualifications that are specific to the role.

Your resume should showcase your ability to handle the variety of tasks that come with the job, such as greeting visitors and clients, answering phone calls and emails, and scheduling appointments. To demonstrate your suitability for the role, be sure to list the following Front Desk Receptionist skills on your resume:

• Excellent communication skills: Front Desk Receptionists are the first point of contact for visitors and callers, so they must have excellent communication skills. Be sure to emphasize your ability to communicate clearly and professionally with visitors, clients, staff members, and other stakeholders.
• Strong organizational skills: Front Desk Receptionists are often responsible for managing busy front desk areas, so they need to demonstrate strong organizational skills. Be sure to mention your ability to prioritize tasks and effectively manage multiple tasks at once.
• Familiarity with office equipment: Front Desk Receptionists need to be comfortable working with office equipment such as computers, printers, copiers, scanners, and telephone systems.
• Computer proficiency: With the increasing reliance on technology in the workplace, Front Desk Receptionists need to be comfortable using computers to perform their duties. Be sure to list any relevant software programs or computer skills you possess on your resume.
• Ability to handle pressure: Front Desk Receptionists are often responsible for managing high-pressure situations, such as when multiple visitors arrive at the same time. Make sure to mention your ability to remain calm and professional under pressure.
• Customer service experience: Demonstrate your customer service experience by emphasizing any positions you’ve held in the past that involved interacting with customers or clients.

By emphasizing the relevant skills and qualifications on your resume, you’ll have a better chance of landing the perfect Front Desk

What skills should I put on my resume for Front Desk Receptionist?

A Front Desk Receptionist is the face of the company and the first point of contact for visitors, so it’s important to include certain skillsets on your resume to demonstrate that you are well-suited for the job.

When constructing your resume, start by listing your related experience and then focus on your key skills. Here are some skills that can help you get the job.

• Excellent communication: Your primary job as a receptionist is to interact with clients and customers, so having strong verbal and written communication skills is essential. Be sure to mention any customer service experience you have.
• Organizational abilities: As a receptionist, you’re expected to keep things running smoothly and efficiently. Show that you have the organizational abilities to stay ahead of the game by noting any prior administrative experience.
• Computer literate: Most receptionists are in charge of some type of computer system, so it’s important to demonstrate your proficiency in basic computer skills.
• Multi-tasking: In addition to being the face of the company, receptionists are expected to juggle many tasks at once. Show your potential employer that you can multitask by mentioning any prior multitasking experience.
• Professional demeanor: As the first point of contact, a receptionist is expected to maintain a professional and courteous demeanor at all times. Point out any experience that has allowed you to cultivate a professional attitude.

By including these skills on your resume, you’ll show prospective employers that you have the essential skills for a successful Front Desk Receptionist.

Key takeaways for an Front Desk Receptionist resume

Front Desk Receptionists are an integral part of any business or organization. They are the first point of contact for customers and visitors and are often the “face” of the company. As a result, it is important for a Front Desk Receptionist to have a well-written resume that clearly articulates their qualifications and experience.

When crafting a resume for a Front Desk Receptionist position, there are a few key takeaways to keep in mind.

• Highlight Your Communication Skills: Front Desk Receptionists must have strong communication skills in order to effectively interact with customers and visitors. It is important to focus on any experience you have in customer service, as well as any coursework or certifications related to communication or customer service.
• Showcase Your Professionalism: As a Front Desk Receptionist, you will be representing the company or organization you work for. It is important to showcase your professionalism in your resume by highlighting any experience or training related to professional work environments.
• Focus on Your Interpersonal Skills: A successful Front Desk Receptionist must be able to interact with all types of people in a professional and courteous manner. Showcase your interpersonal skills by highlighting any experience or training related to customer service, including any certifications or awards.
• Emphasize Your Organizational Skills: A successful Front Desk Receptionist must have strong organizational skills to stay on top of their workload. Highlight any experience or certifications related to organization and time management.

By following these key takeaways, you can create a resume that will help you stand out amongst other applicants for a Front Desk Receptionist position.

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• Front Desk Receptionist Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Front Desk Receptionist Resumes:

• Greet and welcome guests upon arrival
• Answer, screen and forward incoming phone calls
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Update appointment calendars and schedule meetings/appointments
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Assist with special projects as needed
• Monitor and order office supplies
• Assist with onboarding of new employees
• Maintain a clean and organized reception area

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

Front Desk Receptionist Resume Example:

• Managed the front desk of a busy medical office, greeting and checking in an average of 100 patients per day with a 95% satisfaction rating.
• Implemented a new appointment scheduling system, reducing wait times by 20% and increasing patient satisfaction by 10%.
• Developed and maintained a comprehensive filing system, reducing retrieval times by 30% and improving overall office organization.
• Managed the front desk of a luxury hotel, handling an average of 200 check-ins and check-outs per day with a 98% satisfaction rating.
• Collaborated with the housekeeping team to ensure all rooms were ready for guests, resulting in a 15% increase in room occupancy rates.
• Developed and implemented a new training program for front desk staff, resulting in a 25% improvement in guest satisfaction scores.
• Managed the front desk of a busy law firm, answering an average of 50 phone calls per day with a 90% first-call resolution rate.
• Developed and maintained a comprehensive database of client information, reducing retrieval times by 40% and improving overall office efficiency.
• Implemented a new system for tracking and ordering office supplies, resulting in a 20% reduction in costs and a 15% improvement in inventory management.
• Customer service
• Communication skills
• Time management
• Multitasking
• Problem-solving
• Attention to detail
• Organization
• Telephone etiquette
• Appointment scheduling
• Database management
• Team collaboration
• Conflict resolution
• Microsoft Office proficiency
• Training and development
• Inventory management
• Adaptability
• Professionalism
• Interpersonal skills
• Basic accounting and cash handling

Top Skills & Keywords for Front Desk Receptionist Resumes:

Hard skills.

• Phone Etiquette
• Appointment Scheduling
• Customer Service
• Microsoft Office Suite
• Time Management
• Cash Handling
• Filing and Record Keeping
• Inventory Management
• Conflict Resolution
• Communication Skills

Soft Skills

• Communication and Interpersonal Skills
• Customer Service and Hospitality
• Multitasking and Time Management
• Attention to Detail and Accuracy
• Professionalism and Poise
• Organization and Planning
• Adaptability and Flexibility
• Problem Solving and Troubleshooting
• Empathy and Compassion
• Conflict Resolution and Diplomacy
• Positive Attitude and Enthusiasm
• Teamwork and Collaboration

Resume Action Verbs for Front Desk Receptionists:

• Communicated
• Coordinated
• Facilitated

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Resume FAQs for Front Desk Receptionists:

How long should i make my front desk receptionist resume, what is the best way to format a front desk receptionist resume, which keywords are important to highlight in a front desk receptionist resume, how should i write my resume if i have no experience as a front desk receptionist, compare your front desk receptionist resume to a job description:.

• Identify opportunities to further tailor your resume to the Front Desk Receptionist job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Front Desk Receptionists:

Front desk receptionist, office receptionist, hotel receptionist, medical receptionist, dental receptionist, salon receptionist, spa receptionist, veterinary receptionist.

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Front Desk Receptionist Resume Examples & Writing Guide for 2024

You can't put a price on the value of the work you do for your company! But your front desk receptionist resume needs to communicate it clearly either way. 

Greeting guests, redirecting phone calls, preparing correspondence, managing agendas or organizing business travel may be just a few of your many tasks expected to handle with promptness and a positive attitude. Learn how to showcase all of your skills through your resume by following our guide, brimming with the best writing tips, resume samples, detailed examples, and templates you can adjust to your liking.

Keep on reading to learn: 

• How to best format your front desk receptionist resume
• How to craft an eye-catching front desk receptionist professional summary
• What must-have skills to put on your desk receptionist CV
• How to make your resume sparkle with the work experience section
• How to compile a great education section for your front desk receptionist CV
• What additional sections should you include in your front desk receptionist resume
• Where to look for suitable work opportunities for job-seeking front desk receptionists

Still looking for a job? These 100+ resources will tell you everything you need to get hired fast.

1. How to best format your front desk receptionist resume?

There is no doubt that a good-looking resume works wonders. It might be the first step to getting a recruiter diving into individual sections of your CV.

Use the following tips to neatly format your resume:

• Set one-inch margins.
• Organize your CV into the following sections: contact details, professional summary, skills, work experience, education, additional sections.
• Opt for a neat, two-column layout.
• Use clear headings.
• Employ white space to frame individual elements.
• List your job experiences in a reverse-chronological order.
• Pick a classic font such as Georgia, Calibri or Cambria.
• Keep your page count low, and avoid sharing irrelevant information.
• Save your CV as a PDF document.

Choose your preferred template and make your resume shine.

Use artificial intelligence to create your resume — FAST!

 2. how to craft an eye-catching front desk receptionist professional summary.

You have as many as 3-5 lines to make an immediate positive impression on the hiring manager.

As a brilliant front desk receptionist, you know what needs to be done just by the look on the manager's face. The same way, you know what the recruiter is looking for in your resume — a balanced combination of your key work experience, exceptional skills and achievements.

The important thing is to tailor your professional profile to the job posting you're applying for, and include the keywords popping up in the ad.

Example of a professional summary for your Front Desk Receptionist Resume

Enthusiastic Front Desk Receptionist with 3+ years of administrative experience, providing exceptional support to clients. Showed a positive attitude and friendly demeanor at all times, and executed all administrative tasks to the highest standard. Managed agendas and prepared financial spreadsheets in a professional manner while running daily reports of 50+ satisfied clients.

3. What must-have skills to put on your desk receptionist CV?

Imagine Emily. She is an exceptional front desk receptionist who can multitask as no one. She is dependable, organized, flexible and tech savvy.

Anyone would have accepted her application if she just had not underestimated the skills section on her resume. Emily didn't customize her competencies to the job posting. Instead, she only included a few unrelated skills in her CV.

Don't be like Emily. Always refer back to the job ad, and draft a balanced combination of competencies required in the posting and additional skills you possess.

The best front desk receptionist soft skills for your resume

• Outstanding Spoken and Written Communication
• Effective Organization
• Professionalism
• Multitasking
• Prioritization
• Flexibility
• Problem Solving
• Customer Service
• Attention to Detail
• Ability to Work Well Under Pressure
• Dedication 

Effective hard skills to put on your front desk receptionist CV

• MS Office Suite (Superior Proficiency)
• Schedule Management
• Bookkeeping
• Inventory and Supply Management
• Office Administration
• Office Maintenance
• Multi Line Phone Systems 

Find out your resume score!

4. How to make your resume sparkle with the work experience section?

Your service is valuable, and it should be presented as such.

Show the recruiter that you are not just any administrative employee. They should be able to project your past accomplishments into their future success.

Use the following tips to compile the best work experience for your resume:

• Tailor your work experience section to the job posting.
• Fill it with keywords from the job ad, and link them to your unique accomplishments.
• Avoid mentioning too many duties and responsibilities. The number of bulleted points should not exceed 6.
• Always stay relevant.
• Use quantifiable achievements in your past role.
• Employ impactful language.

Front desk receptionist work experience example

Marknight Front Desk Receptionist 2018-2021

• Greeted clients and directed inquiries to the respective departments, employing a positive attitude and reassuring manner.
• Maintained executive managers’ agendas by thoroughly planning and scheduling business meetings.
• Prepared financial spreadsheets and closed monthly sales invoices in a professional manner.
• Kept detailed and accurate records of 50+ clients daily.
• Reached and maintained 100% client service satisfaction rating.

5. How to compile a great education section for your front desk receptionist CV?

You may not think that, but your education section can make a difference. Especially if you lack prior work experience. In that case, mentioning relevant coursework, areas of interest or academic achievements can turn into a game changer.

List your college name, degree (if applicable) and years in school along with your relevant accomplishments.

Listing education in your resume

Cresington High School 2014-2018

• Excelled in Information and Communications Technology
• Positive Attitude Award recipient
• Voted Leader of the Debate Team
• Named to Honor Roll all four years

6. What additional sections should you include in your front desk receptionist resume?

In case your masterfully crafted work experience or education still have not towered above the other best candidate, additional sections might be your ace in the hole.

Pick those sections that can best showcase your exceptional administrative and interpersonal skills:

• Certifications
• Qualifications
• Extracurricular Activities
• Language Skills
• Training Courses
• Volunteering Activities
• Accomplishments

7. Top resources for job-seeking front desk receptionists 

As a front desk receptionist, you're no stranger to diligent research! Yet, navigating the vast sea of work opportunities ahead can still be daunting. That's why we've prepared the following list of valuable resources to assist you along the way: 

• Job boards for front desk receptionists: Firstly, we recommend checking websites like AdministrativeJobs.com , OfficeTeam , or Administration Jobs which feature a wide range of administrative and receptionist opportunities across various industries and locations.
• General job search platforms: But that doesn't mean that you should overlook platforms with broader focus, such as Glassdoor , Indeed , ZipRecruiter , or Monster , because these can also yield compelling results. 
• LinkedIn: Take advantage of LinkedIn ’s job search feature and join receptionist-related groups to connect with industry professionals, recruiters, and potential employers. 
• Professional associations: Websites of organizations like the Association of Administrative Professionals (IAAP), the American Society of Administrative Professionals (ASAP), and the National Association of Professional Receptionists (NAPR) can provide you with access to networking events, job listings, training programs, and so much more. 
• Recruitment agencies: Alternatively, you can place your career progression into the hands of recruitment agencies like Ajilon , Robert Half , Kelly Services , or Randstad . 
• Continuous learning: From foreign language proficiency to computer skills, improving mastery of your abilities significantly increases your employability. And with the help of online learning platforms like Coursera , edX , Udemy , or LinkedIn Learning , you can discover courses that fit your career goals like a glove. 

The road to your ideal job position can sometimes be full of twists and turns. But if you tackle this challenge with enthusiasm, determination, and resistance, it's just a matter of time until you find exactly what you're looking for.

Front Desk Receptionist Resume FAQ

How can i effectively use keywords in my front desk receptionist resume.

Firstly, you need to review the job posting carefully and identify keywords and phrases related to the employer’s requirements, such as "customer service," "appointment scheduling," "phone etiquette," and "administrative support." Then, you proceed to Incorporate these keywords naturally throughout your resume, especially in the skills section and work experience bullet points. Incorporating keywords into your resume helps you pass the applicant tracking systems (ATS) .

How can I quantify my achievements on my front desk receptionist resume?

You can quantify your achievements by including numbers, percentages, or dollar amounts to provide context and demonstrate the direct impact of your contributions. For example, you might mention that you managed a high volume of incoming calls, processed a certain number of guest check-ins per day, or achieved a specific customer satisfaction rating.

Should I include references on my front desk receptionist resume?

That depends on what the job posting you're responding to says. If it's stated that you should include your references directly on your resume, do as instructed. But if that's not the case, we recommend creating a separate document with a list of professional references who can speak to your qualifications and work ethic instead. Be ready to produce the document when asked to by the recruiters during any point of the hiring process.

How far back should I go when listing work experience on my front desk receptionist resume?

Generally, you should include the most recent 10 years of work experience on your resume. However, if you have relevant experience from 10-15 years ago that demonstrates your skills and qualifications as a front desk receptionist, you may choose to include it as well. But anything older than that should be out of the question.

How can I demonstrate my customer service skills on my front desk receptionist resume?

The best way to do this is by highlighting specific examples of your customer service experience, such as assisting guests with inquiries, resolving complaints or issues, and providing a welcoming and professional atmosphere. To give more weight to your words, use quantifiable metrics, such as customer satisfaction ratings or positive feedback, to showcase your effectiveness in this area.

Julia Gergelova

Julia is a Certified Professional Résumé Writer (CPRW™) and an active member of the Professional Association of Résumé Writers & Career Coaches (PARWCC™). She is also a passionate translator and graphic designer. Julia holds degrees in translation and interpretation and has international work experience in various countries across Europe, as well as in China and Panama. Julia formerly taught academic writing and contributed as a graphic designer to outlets such as The Business of Business. You'll often find her with a book in one hand and a specialty coffee in the other, always on the lookout for new insights.

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Resume guides

How to write a professional resume summary [+examples], how to put your education on a resume [+examples], how to describe your work experience on a resume [+examples], let your resume do the work..

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Receptionist Resume Sample for 2024 [Job Description, Skills & Tips]

A receptionist does much more than welcome, greet, and direct a company’s guests or clients. 

The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the company, among others. 

As such, it’s not surprising at all if you’re stuck trying to put all that effectively on your receptionist resume. 

Fortunately, though, with the right guidance, writing an impactful receptionist resume can be easy, and we’re here to help!

Read our article to learn all you need to know about writing a receptionist resume! Here’s exactly what we’ll cover: 

• Receptionist Resume Example (Better Than 9 Out of 10 Examples)

8-Step Guide to Write Your Receptionist Resume

• 20+ In-Demand Skills to Put on Your Receptionist Resume

So let’s get to it! 

Receptionist Resume Example (to Inspire You)

Not sure where to start with your resume? Reviewing a receptionist resume example is a good start!

The resume example above does everything right, including: 

• Follows the chronological format. As the most popular format among recruiters worldwide, the chronological resume format is the way to go.
• Has a memorable resume profile. To show the recruiter they’re relevant as an applicant, the candidate has written a captivating resume summary. 
• Includes professional contact details. In addition to the must-have contact details, the receptionist resume example above also lists the applicant’s LinkedIn and Skype handles.
• Lists quantifiable achievements. The candidate has built a work experience section that focuses on achievements to stand out from other applicants. 
• Has a short education section. With plenty of work experience to show for, the receptionist resume example keeps their education section short. 
• Includes relevant skills. The candidate doesn’t list every skill under the sun, but only the ones that are relevant to the position. 
• Uses optional resume sections the right way. By adding their certificates and languages, the candidate has even better chances at standing out from the competition.
• Is based on a well-designed resume template . To avoid the hassle of building their resume from scratch, the receptionist resume example above was built using a plug-and-play template.   

Inspired by the receptionist resume example above?

Now it’s time to write yours! Below, we’ll walk you through the 8 essential steps for creating an effective receptionist resume, starting with:

#1. Choose the Right Format and Layout

When it comes to resumes, the structure is everything. 

You can be an amazing professional and you still won’t stand much chance if:

• Your resume sections are all out of order.
• Your resume is very hard to follow because of a messy structure.
• The resume looks unprofessional because you picked the wrong font . 

So, before you can start filling out the contents of your receptionist resume, you’ve got to first make sure its format and layout are just right.

When it comes to your resume format, the choice is quite easy. 

Out of the three resume formats ( chronological , functional (also known as skills-based), and combination ) you should go for the chronological resume format . It’s the most popular among recruiters everywhere in the world and successfully highlights your skills and achievements by putting your most recent work experience first. 

Here’s what it looks like: 

Now, when it comes to the layout, you’ll have to keep a few more things in mind:

• Keep your resume short. Unless you have 10+ years of experience, a 1-page resume is your best bet that recruiters will go through your entire resume. After all, they receive hundreds of applications daily—they don’t have time to read your resume if it’s the same length as a short novella. 
• Picking the right font size and style. Go for 11-12 pt font size for the body of your text and 13-14 pts for the section headers. As for the style, we recommend using a font that’s casual but professional, such as Ubuntu or Roboto. 
• Using section headers. Section headers are a good way to clearly separate your resume’s sections. 
• Saving your resume as a PDF file. Unless otherwise instructed in the job description, save your resume as a PDF . That way, you can be sure it will open as you intended it despite the device or OS that opens it. 

Or Skip Formatting and Layout Altogether By Using a Resume Template!

Imagine this:

You spend hours and hours tweaking your resume layout, only for it to look like a generic, black-and-white resume.

Not a good feeling, right?

Want to skip ahead of all the formatting hassle and jump right into filling in your contents? AND come out with a visually-appealing, short-n-snappy resume, all at the same time?

All you have to do is pick one of Novorésumé’s free, plug-and-play templates ! 

Our resume templates were made in collaboration with professional recruiters, which means they are easy to read and scan (and they’re ATS-friendly to boot!). 

And the best part? The templates look absolutely gorgeous (especially when compared to a standard black-and-white resume ): 

#2. Add More Than Your Traditional Contact Details 

The contact information section is the most straightforward part of writing a resume. 

Basically, all you have to do is list the following details:

• Professional title. 
• Phone number.
• Location (city and state/country).

Here’s how all that looks like on a receptionist resume: 

Receptionist

123-123-333

[email protected]

Scranton, PA

If you want to add some flavor to this section and you’re active on LinkedIn, you can include your profile’s URL link too. 

#3. Write a Compelling Resume Summary Summary/Objective

Put simply, your resume profile is a summary of you as a professional. 

The 2-3 sentence short paragraph goes at the top of your resume and aims to tell recruiters just enough to convince them to deep-dive into the rest of your resume.

Depending on your work experience level, you can write a resume profile as:

• A resume summary . If you are experienced in the field use a resume summary to sum up your title and years of experience, as well as your top skills and achievements.
• A resume objective . If you don’t have a lot to show for in terms of work experience, then you should go for a resume objective . To ace, it, mention any degree names or experience related to the field, the skills that you can offer the company, and your interest in working there. 

Here’s what a receptionist resume summary looks like:

Detail-oriented receptionist with 4 years of experience in customer service. Efficient in performing the administrative and front-desk tasks of large-scale offices. Fluent in Spanish and proficient in MS Office Suite. 

And here’s a receptionist resume objective:

Motivated communications graduate looking to apply their people and organizational skills as a receptionist at Company Z. Worked as Resident Assistant for 3 years and has hands-on experience on front desk duties, helping students solve problems, and dealing with administrational tasks.

#4. Make Your Work Experience Count 

Consider your work experience section as the backbone of your receptionist resume - it’s what recruiters will be checking to see whether you’ve got what it takes to excel at the job.  

To make this section count, first, make sure to format it the right way. Here’s what that involves: 

• Start with your current/most recent position and go backward in time. Keep your work entries relevant - the paper delivery job from your teens won’t help land you a receptionist job. 
• Begin each work entry with your professional title. Underneath, add the company's name and location, the period you worked there, and 3-5 of achievements and responsibilities in bullet points. 
• List fewer bullet points (1-2 for each work entry) as you go back in time. Your job from 10 years ago doesn’t need to be as comprehensively described as your last one.

After you’ve handled the formatting, you’ve got to make sure your professional experience shines through brighter than other candidates’. 

As hard as it may sound, we have some very effective tips to make that happen, including: 

• Focus on achievements over responsibilities whenever it’s possible. After all, recruiters know what the responsibilities of a receptionist are pretty well - it’s your achievements that can really help you stand out. 
• Quantify your achievements whenever you can. For example, instead of saying “handled incoming and outgoing calls effectively,” say “handled 100+ incoming and outgoing calls on a daily basis.”
• You can use the following formula to quantify your achievements : “accomplished X as measured by Y by doing Z.” 

Here’s how a well-written work achievement would look like in a receptionist resume:

• Consulted regarding a redesign of the office scheduling system, increasing accuracy by 38%.
• Achieved 95% customer satisfaction score based on feedback forms.
• Handled successfully 100+ phone calls daily with no complaints during the last 2 years.

And here’s a less convincing achievement:

• Answered questions.
• Provided good customer service.
• Made phone calls.

The first example is achievement-oriented and the recruiter reading it knows how, exactly, you excelled at your last role.

The second example, though, is not as much. The recruiter knows that you worked as a receptionist… and that’s about it. They have no idea if you excelled at the role or not.

If you do have to list responsibilities and tasks on your Receptionist resume, make sure you’re using dynamic action words and strong verbs !

#5. Include Your Education 

The next step in creating your receptionist resume is to list your educational background.

Start by following this format:

• Add your latest and highest degree first. 
• Start off with the degree name, then the institution’s name, and the dates attended. 
• Don’t add your high-school education if you hold a Bachelor’s Degree or higher. 

Here’s how the education section should look like in a receptionist resume:

BA in Communication 

Penn State University, PA

Now, if you don’t have any work experience at all, you can use your educational history to help you stand out.

In such a case, you can make this section more elaborate by mentioning:

• Academic merits and achievements
• Relevant coursework taken
• Extracurricular activities  

BA in World Literature

• Graduated Summa Cum Laude
• Graduated first of the class in Communications
• Resident Advisor for 3 years

#6. Include Industry-Related Skills

You can definitely tell a good receptionist by the skills they possess. 

And that’s exactly why the skills section is another receptionist resume must-have. 

Of course, this includes a balance between soft skills (e.g. communication skills , time-management, multi-tasking), and hard skills (e.g. Microsoft Office, Supply Management). 

Keep in mind, however, that the key here is to list the right skills and not every single skill that you possess.

Sure, knowing Adobe Illustrator is great, but it won’t help much with your job as a receptionist. 

So, first, go through our list below and include the must-have receptionist skills in your resume (the ones that you do possess, that is).

Then, go through the job ad you’re applying for and see if you missed an important skill or two. Make sure that the skills you’ve listed match the ones required for the role (as long as you actually possess them, of course).

20+ Receptionist Soft and Hard Skills to Put on a Receptionist Resume

Receptionist soft skills.

• Verbal and written communication
• Professionalism
• Customer focus
• Organization and planning
• Handling pressure and tolerating stress
• Attention to detail
• Reliability
• Multitasking
• Conflict resolution
• Problem-solving
• Prioritizing
• Time Management

Receptionist Hard Skills

• Microsoft Office (Word, Excel, Outlook)
• Administrative skills
• Supply management
• Typing skills (include WPM)
• Information management software
• Use of office equipment (fax machines, copiers, etc)
• Multi-line phone systems

#7. 5 Additional Sections to Take Advantage Of

At this stage, if your resume is already a full one-pager, you can just skip this section altogether.

If, on the other hand, you’ve got some space left (e.g. if you don’t have a lot of work experience), you can make use of these extra sections to give your receptionist resume an edge:

• Awards and certifications. Are you certified in office management? Do you have any awards for excellent performance in any of your previous roles? These are definitely things you should include in your receptionist resume. 
• Languages. Whatever your position might be, knowing an extra language or two can always come in handy.
• Volunteer experience. Volunteering can be a great way to show you also care about giving back to the community. If you’re a recent graduate, volunteering experience can also show employers that you’re familiar with hard work.
• Internships. Got any past internship experience? Make sure to include that in your resume, along with your main tasks and achievements there. 
• Hobbies and interests . Show the recruiter who you are outside of work. Who knows, maybe it’ll help you establish rapport with your interviewer!

The thing about extra sections is that they work on two levels: if you’re lacking work experience, they can definitely help you land an entry-level job, whereas if you’re experienced in the field, they can set you apart from other applicants with similar work experience and skills. 

Here’ an example of how extra sections should look in a receptionist resume:

Examples of Extra Sections

Certifications.

• Microsoft Office Specialist - Issued by Microsoft
• Certified Business Officer - Issued by the Management and Strategy Institute

Volunteer Experience

Front Desk Assistant  Scranton Community Center 06/2010 - 10/2012

• Helped staff with daily clerical tasks and activities
• Got hands-on experience doing administrational work
• French (Fluent)
• German (Intermediate)

#8. Don’t Forget to Include a Cover Letter

Including a cover letter with your resume is an inseparable part of sending a job application.

As such, it’s safe to assume that it should be just as good as your receptionist resume. 

Keep in mind, though, that a cover letter shouldn’t just rephrase whatever you mentioned in your resume.

Rather, you should use it to:

• Summarize your most important skills, achievements, or experiences.
• Expand on any information you couldn’t talk about in detail in your receptionist resume.
• Mention what you know about the organization you’re applying for (and why you want to work there).

Here are our tips on creating a compelling receptionist cover letter:

• Tailor your cover letter to the specific job position you’re applying for. Instead of using a generic cover letter introduction, start your cover letter by introducing yourself and mentioning exactly why you want to work for that company.
• Use the body of your cover letter to talk about your skills, achievements, and qualifications in more detail. 
• Write a strong cover letter ending by including a strong call to action. 
• Make sure that your cover letter looks as compelling as your resume by using one of our cover letter templates . 
• Learn more about how to write a compelling cover letter by checking out our cover letter tips .

Not sure what a good receptionist cover letter looks like? Check out our top cover letter examples !

We hope you are feeling more confident about creating your receptionist resume and we are sure you will get hired in no time!

Related Resume Examples

• Customer Service Resume
• Event Planner Resume
• Bar and Restaurant Manager Resume
• Cashier Resume
• Waiter Resume
• Server Resume
• Barista Resume
• Bartender Resume

Key Takeaways 

Follow the steps we outlined above, and you’ll have yourself a job-winning receptionist resume in no time!

Before you leave to work on your resume, though, let’s recap the key learning points we covered above:

• Use a resume summary or objective to summarize your experiences and show the recruiter that you’re relevant for the role.
• Mention achievements over responsibilities when possible. This helps show the recruiter how you excelled in your previous role.
• Quantify your work experiences by using the XYZ formula.
• Use some of the optional resume sections to help you stand out. This includes languages, hobbies, extracurricular activities, and more.

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• • Promoted twice in 3 years due to excellent personal performance
• • Coordinated and assisted to over 100 people daily
• • Managed and scheduled 2 calendars and answered an average of 300 inquiries per week
• • Greeted 200+ people daily, as well answered an average of 50 daily calls and emails
• • Achieved 90% positive feedback from long-term clients
• • Answered incoming calls and responded to approximately 100 guest inquiries daily
• • Answered phones, booked reservations, responded to emails and increased occupancy by 20%
• • Distributed payroll checks and payroll identification cards
• • Trained staff on various activities such as data entry and interpersonal skills
• • Greeted and accommodated over 70 people daily, as well as assisted guests to their rooms
• • During my 2 years I implemented processes to improve efficiency and customer service
• • Scheduled 20+ appointments weekly and answered 60+ calls daily for questions and inquiries
• • Ensured hotel guests feel comfortable by providing exceptional customer service
• • Wrote 20+ emails daily and trained staff on communication and body language

9 Front Desk Receptionist Resume Examples & Guide for 2024

Your front desk receptionist resume must highlight excellent communication skills. Demonstrate your ability to interact professionally with diverse personalities. Showcase your organizational talents and multitasking abilities. Detail specific experiences that reflect your competence in managing administrative tasks effectively.

All resume examples in this guide

Entry-Level Front Desk Receptionist

Front Desk Medical Receptionist

Hotel Front Desk Receptionist

School Front Desk Receptionist

Front Desk Manager

Front Desk Supervisor

Front Desk Agent

Front Desk Coordinator

Resume guide.

Receptionist Job Market

Writing Your Resume

Resume Summary

Resume Experience Section

Receptionist Skills

Key Takeaways

By Experience

Do you struggle to find a job as a receptionist?

Are you a communicative and outgoing person?

Do you have expertise that proves your interpersonal skills?

Clients remember the person first and then the service itself.

After all, receptionists are the heart and the soul of some businesses.

Then, you should highlight your personality and expertise in a resume to get the position!

No worries!

We’ve found out how to write a top-notch receptionist resume and will show it to you.

Follow this 2022 resume guide and learn how to get the attention of recruiters!

“Communication works for those who work at it.”

John Powell, American pianist

The receptionist job market

The median annual salary for receptionists was $31,110 in 2020.

The employment of receptionists is projected to grow 4% in the next decade. This movement is slower than the average for all occupations, thanks to the hit of the pandemic.

About 134,000 openings for receptionists are projected each year over the decade. Most of them are a result of the transition to other occupations or retirement.

How to write a receptionist resume

When writing your receptionist resume, you could use the following approach:

As you already know, this position requires admirable verbal and written communication (emails).

Therefore, most of your information should be directly or indirectly linked to this soft skill.

How could you achieve this?

The goal is to include communication in the main sections of your resume: Experience, Summary and Strengths.

It is also vital to provide evidence for problem-solving skills.

Did you resolve inquiries and conflicts?

You should be consistent and demonstrate a good personality and positive attitude.

Are you a reliable professional: do you work extra hours when needed?

Did you schedule appointments or make phone calls?

Maybe it’s a good idea to convince the recruiters that you have extensive product knowledge.

Do not forget to mention hard skills like computer literacy, data entry and multi-line phone systems.

Prove that you are a go-getter and achieve your goals.

Did you take any additional courses or learn foreign languages?

They could be your golden ticket to winning the job!

To conquer the desired position, tailor your receptionist resume to the job description. It is a must!

Receptionist resume formats

You can choose between these three resume formats :

• Reverse-chronological resume
• Functional resume
• Hybrid resume

Depending on the years of experience and industry, the resume formats are:

• Reverse-chronological resumes are perfect for professionals with some years of experience in a specific niche.
• Functional resumes are designed for job seekers and career changers. However, they are less popular among recruiters.
• Hybrid resumes could be used by both entry-level employees and seniors. They combine all the characteristics of the previous two formats.

Do not forget the style and layout ! Here are some resume tips :

• Use 12p resume font size
• Try 10’ resume margins
• Professionals with under 10 years of experience should use the one-page resume , those with over 10 years - two-page resume
• Check your grammar and spelling
• PDF format is the golden standard for resumes

To make your resume stand out , you should definitely add References and Language skills !

Top resume sections

• Detailed and logical experience bullet points
• Consistent Summary section with valuable information
• Convincing soft skills and specific hard skills
• Languages & References will help you differentiate
• Strengths that underline your communication skills

What recruiters want to see

• What is your overall experience?
• Do you have evidence for high-performance metrics?
• Do your previous employers acknowledge your contributions?
• How did extensive product knowledge help you excel?
• Did you work in a peaceful or dynamic environment and how did you perform?

Follow the instructions in the panel and build a cohesive job-winning receptionist resume!

Recommended reads:

• Parts of a Job-Winning Resume: How to Choose Resume Elements
• Resume Sections: Everything You Need to Know
• Targeted Resume: 3-Step Process to Win Any Recruiter Over
• Resume Headings To Stand Out With

The summary section that stands out

Your summary serves as the introduction of your resume.

As many people forget names right after they hear them, recruiters pay no attention to the vague summaries.

Therefore, it’s crucial to put valuable and accurate information tailored to the job description.

You should describe your personality, skills and experience in just 2-3 sentences!

Here is some advice on writing the perfect receptionist summary:

• Short, easy to read and cohesive
• Add communication and problem-solving skills
• Emphasize quantitative data and achievements
• Mention foreign languages that you can speak freely
• Describe 2-3 duties/tasks that you performed in your previous position

What to avoid in your receptionist resume:

• Repetitions and sentences that start with “I”
• Vague and useless information that tells nothing about you as a professional
• False statements and figurative language

Focus on building a compelling receptionist resume that will win every job!

If you have no idea what to add to your summary, try brainstorming! Think of all the tasks and duties you performed and write them down. Even the details could present you as a motivated and energetic professional.

• 83 Resume Summary Examples & How-To Guide
• 10+ Resume Objective Examples & How To Guide
• How To Write A Resume Personal Statement (With Examples)
• How To Write An Effective Resume Profile (With Examples)

Receptionist resume experience recruiters search for

If you are a successful CEO with 10 years in the industry, building an Experience section is a no-brainer.

Unfortunately, not everyone could offer such expertise.

And this is fine!

Remember: it’s not about what experience you have, but it’s more about how you can sell it.

When it comes to building a receptionist resume experience, follow these rules:

• Emphasize communication and problem-solving by providing metrics
• Use action verbs and quantitative data
• Mention extraordinary achievement/task/duty that you did perfectly

Obviously, you should tailor your experience to the job description.

Focus on providing data for verbal and written communication and problem-solving.

How did these skills help you achieve a high customer satisfaction score?

What software did you utilize to excel as a receptionist?

How did you help clients and what techniques/methods did you use?

Write down on a list of paper all your duties and then pick up those that speak volumes!

“Begin somewhere. You cannot build a reputation on what you intend to do.”

Liz Smith, English character actress

Receptionist Resume Experience Examples

• • Greeted hotel guests
• • Answered telephone calls
• • Wrote emails and assisted clients
• • Resolved inquiries

These experience bullet points have nothing to do with a good resume.

They show that candidates are diligent but inconsistent and irrational professionals.

To avoid rejection, try not to use such mediocre and useless sentences.

• • Ensured 100% customer satisfaction, resolving customer needs leading to positive feedback
• • Answered 100+ telephone calls and scheduled 70+ appointments weekly
• • Held 10+ email correspondences per day with clients
• • Accommodated and assisted 100+ clients daily

Of course, there are also exceptional examples-this is one of them.

The following bullet points provide value, show motivation and prove diligence.

And you should stick to this type of writing.

How to describe the duties of a receptionist on a resume

• Pay attention to the following medical receptionist responsibilities:
• Greet and check-in patients
• Schedule appointments accurately and efficiently
• Verify insurances using medical database systems
• Verify patient insurance and demographic information in CHCS
• Manage a front desk in areas of manual and computerized scheduling
• Manage patients’ medical records
• Assist in regulating patient flow, patient’s needs and family information
• Book surgeries, assess patient needs and refer to appropriate medical staff

To fill up the gaps in the resume, you could:

• Include Languages to show evidence for communication skills
• Consider providing References from previous employers
• Add courses/training related to communication and problem-solving
• Add Passions to support your positive impression of a self-motivated individual on recruiters
• How to Describe Your Resume Work Experience
• Resume Job Description: Samples & Tips To Help You Enhance Your Application
• Resume Without Work Experience: 6+ Sections to Demonstrate Impact
• Can I Leave a Job I Was Fired From Off My Resume?
• Lying On A Resume: Here's What It Can Cost You

Important skills on receptionist resume

As mentioned, it’s vital to focus on your communication skills.

However, consider adding hard skills like MS Office and Information Management Software.

Thus, you will find the right balance and demonstrate extensive knowledge.

And last but not least, tailor your skills to the job description!

8 soft skills to include on a receptionist resume

• Verbal and Written Communication
• Problem-Solving
• Multitasking
• Prioritizing
• Organization
• Writing Emails
• Time Management
• Attention to detail

Here you see other crucial skills like time management and organization.

Keep it real and write down those skills that you are confident about.

8 hard skills to include on a receptionist resume

• Google Drive
• Administrative skills
• Information Management Software
• Office Equipment
• Product Knowledge

Key takeaways

• Focus on giving valuable data, avoid vague and useless distractions
• Emphasize the excellence of your communication and problem-solving
• Tailor the whole resume to the job description
• Add sections like References and Languages that will help you stand out
• Support your soft skills with the technical knowledge required in the industry

Front Desk Receptionist resume examples

Explore additional front desk receptionist resume samples and guides and see what works for your level of experience or role.

Looking to build your own Front Desk Receptionist resume?

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Front Desk Receptionist Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the front desk receptionist job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Performs routine administrative work assisting the Call Center
• Assists with project based administrative tasks (i.e. collating material, processing expenses, presentation assistance)
• To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible
• Strong work ethic; diplomatic; team and service oriented; builds strong working relationships
• Assists other departments by maintaining spreadsheets and databases as directed by the Office Manager
• Assist Office Administrator in issuing work orders for building and office security, parking and maintenance issues
• Ensures all safety precautions are followed while performing work
• Manage drug testing for drivers
• Perform clerical duties such as data entry
• Perform confidential project tasks for executive team
• Operate the switchboard to relay incoming, outgoing and interoffice calls
• Operate paging system to relay in-house announcements or call individuals to phone
• Proficiency in planning written and verbal communications
• Scan documents into document imaging system
• Notifies nursing staff of patient arrivals, placing charts in appointment order
• Prepares correspondence, memos, forms and other typing as requested by supervisor
• Issues receipts if necessary
• Registers all new patients into the system
• Prepares and organizes new patient charts
• Greets patients and visitors into the clinic in a prompt, courteous and professional manner
• Collects co-pays, deductible and other out of pocket amounts at time of visit
• MS Office proficiency, good Excel knowledge
• Excellent organizational skills; detail oriented with the ability to work under pressure
• Ability to work quickly with outstanding attention to accuracy of details
• Highest level of professionalism with the ability to maintain confidentiality
• Possess professionalism and strong organizational skills
• Strong attention to detail
• Ability to read, write and speak Italian and English in an excellent way, any other language is
• Demonstrated ability to maintain highly confidential and proprietary information
• Knowledge of the city, activities, and restaurants. Willing to experience various restaurants and/or activities in the city to gain more knowledge of venues
• Excellent communication skills and ability to interact respectfully and comfortably with all individuals in a diverse, multicultural environment

15 Front Desk Receptionist resume templates

Read our complete resume writing guides

How to tailor your resume, how to make a resume, how to mention achievements, work experience in resume, 50+ skills to put on a resume, how and why put hobbies, top 22 fonts for your resume, 50 best resume tips, 200+ action words to use, internship resume, killer resume summary, write a resume objective, what to put on a resume, how long should a resume be, the best resume format, how to list education, cv vs. resume: the difference, include contact information, resume format pdf vs word, how to write a student resume, front desk receptionist resume examples & samples.

• Act as a backfill for team members while they are out of the office
• Maintains and manages the relationships with multiple vendors
• Assists the Recruiting department with the scheduling of candidates, and ad hoc projects
• Streamline, enhance and improve on current department administrative processes
• Sound judgment and problem-solving ability
• Able to exercise discretion and keep strictest levels of confidentiality
• Must maintain regular and acceptable attendance at such level as is determined at the company’s sole discretion
• Checking in
• Greet the client with in 5 seconds after they have arrived to the desk
• Check the client in efficiently and with a friendly and enthusiastic attitude
• Recognize new clients and offer them a tour of the salon
• Page Stylist and Apprentice after client checks in (assign pagers to new staff)
• Be well trained
• Repeat back the appointment
• Write appointment on a card for the client
• Checking out
• Have clients check out at front desk if
• Cash desk line is long
• Express check out between 4-7pm
• Walk in retail clients
• Make sure register balances out at the end of the day
• Encourage the client to hand tips to the Stylist
• If client want to leave tip at desk, show them where to place tips (do not take tips yourself)
• Restock front window when necessary
• Help clients with choosing the correct products
• Answer phone with proper greeting
• Do not keep client on hold too long
• Keep client informed if you are going to transfer them
• Unrestrict phones
• Make the Apprentice assignment sheet every morning
• Call clients that didn’t show the day of
• Restrict phones
• Desk cleanliness
• Make sure that all mail gets distributed daily
• No coats, bags, open beverage containers or food at desk
• Keep management informed and distribute their paperwork
• Keep file cabinets clean and current
• Overall salon cleanliness
• Front window and door window clean
• Be aware of where a maintenance person is
• Ensures the proper company employee is notified of guest arrival
• Maintains list of daily visitors, and notifying building security of upcoming arrivals
• Maintains safe and clean reception area by complying with procedures and regulations
• Key point of contact for building to assist in case of a need for emergency personnel
• Responsible for obtaining coverage when away from reception area
• 1+ years experience maintaining a reception area
• Positive attitude, friendly, professional demeanor and presentation
• Intermediate knowledge of MS Word, Excel and PowerPoint

Medical Secretary / Front Desk Receptionist Resume Examples & Samples

• 1+ year of recent Secretarial / Front Desk experience
• Previous Patient Registration experience
• Solid phone
• Checking in patients
• Scheduling and confirming appointments
• Prior experience with Chameleon or E-Clinical Works (ECW)
• 5+ years of Office experience
• Microsoft Office/Suite proficient (Word, Excel, PowerPoint, etc.)
• Experience within the Architectural / Engineering Consulting service area
• Serve as the main point of contact in the building for both visitors and employees
• Monitoring all entrances of the building to ensure only authorized persons are allowed entry
• Answering phones, taking messages and paging when appropriate
• Greeting visitors and vendors; ensuring proper sign inout procedures are followed, providing direction and escort when necessary
• Partner with Loss Prevention to ensure proper opening and/or closing of the building
• Assisting with various tasks related to new hires as assigned (photos, lockers, etc)
• Various administrative tasks and Human Resource projects
• High attention to detail in order to provide an accurate and complete end result
• Demonstrate good judgment when making decisions
• Resourceful with good problem-solving capabilities
• Exhibits energy, enthusiasm and is able to learn and adapt quickly in a challenging, fast-paced environment
• Deliver exemplary customer service through strong ownership and professionalism
• Demonstrate a commitment to teamwork through relationship-building and collaboration
• Deliver productivity through the efficient use of time and a commitment to strong results
• Proficient with PC Software Applications (Word, Excel, Outlook); ability to learn new applications quickly
• Superior customer service attitude, high level of professionalism and effective interpersonal skills
• Must possess a strong sense of confidentiality and utilize good judgment
• Ability to work with little direction; resourceful with good problem solving skills
• Flexible with scheduling
• Able to work well under stress
• Demonstrated multi-tasking skills
• Work with little direction, be self motivated and take initiative
• Active listening skills with strong written and verbal communication skills
• Customer Service experience preferred
• Greet visitors and maintain sign in/out sheet for all guests
• Screen incoming phone calls for senior management
• Partner with Human Resources and Accounting departments on administrative needs
• Assist on seasonal special events and projects as needed
• Create wireless guest accounts as requested
• Receive and distribute incoming faxes to the appropriate personnel
• Responsible for notifying facilities team about office refreshment inventory including but not limited to candy, snacks, fresh fruit, beverages (water, milk, executive requests)
• Maintain front-desk reception area and notify facilities team about office cleanliness and safety hazards as needed
• Minimum of two years of related experience in an office reception or administrative support role
• Strong customer service skills and a friendly, upbeat personality
• Ability to interact with members of the organization at all levels
• Schedules follow-up appointments with primary care physicians and in-house specialists
• Takes messages and distributes them appropriately
• 1 year of Receptionist experience -front desk/patient or customer facing (non- patient or non- medical acceptable)
• Experience in a medical setting/environment (preferably in a patient facing/patient service focused role)
• Bilingual English/Spanish
• 1+ year of previous experience in a Front Desk, Receptionist, or Secretarial role
• Solid Administrative background
• Degree in a related field
• Oral and written communication
• Building an effective, internal professional network
• Conflict resolution
• Microsoft Word and Outlook
• Previous experience in a people-facing role (i.e. customer service, reception, or administrative assistant)
• Ability to relate to others
• Ability to manage a number of tasks simultaneously
• Energetic self-starter; willing to take initiative with confidence
• Bachelor’s Degree in communications, journalism, human resources or a related field is preferred but not required
• Serve as Pirate City front desk representative
• Answer all telephone calls and transfer calls to the appropriate individuals
• Monitor personnel entry/exit, log vendors and visitors that enter Pirate City
• Maintain a daily activity report on all activities and observations completed during shift and follow-up with Supervisor on previous day's activities
• Assist with Check in/check out procedure
• Observe & process purchases & activity in the Pirate City Store
• Perform regular security checks
• Prevent unauthorized persons from loitering in area of assignment
• Assist the Florida Operations staff with mailings, sending faxes, and making copies
• All other projects as assigned by Florida Operations Staff
• Provides secretarial support for the fitness professional staff: Types and files day-to-day correspondence and other documents; assists in production of leaflets, special events or health promotional materials; schedules appointments (e.g., fitness testing, orientation, retest and personal training appointments); proofs all typed documents and administrative forms before mailing or release
• Performs general receptionist duties: Greets participants, visitors, and guests at the fitness center; answers the telephone; takes messages; initiates informational or follow-up calls for the professional staff
• Maintains fitness center files: Utilizes Member Management Software Program to input participant information; compiles monthly and quarterly reports
• Orders office, locker room and other supplies: Maintains an inventory of program forms, brochures, office products, toiletries, incentive awards and other supplies; contacts (as appropriate) HFC representative, company liaison for vendors to order and replenish supplies
• Carries out other projects and duties, as assigned by the Program Manager
• One to two years related work experience and/or training preferred
• Computer skills (word processing and spreadsheet) required
• Current First Aid and CPR certifications preferred, but required prior to start date
• Excellent verbal and written communication skills including spelling, punctuation and grammar

Continucare Front Desk Receptionist Resume Examples & Samples

• Secures patient’s signature on all forms required
• Responds to incoming telephone call in a courteous and professional manner
• Addresses patients’ problems/concerns as they arise
• Bilingual English/Spanish (Fluent Levels in Both)
• 1 year of answering multi-line phones experience -front desk/patient or customer facing (non- medical acceptable)
• Ability to effectively present information over the telephone to customers, clients, and other employees of the organization
• Excellent interpersonal, communication skills (oral and written), and a pleasant telephone voice are needed
• Proficient Computer skills and aptitude for technology
• This role requires occasional (scheduled) Saturday hours**
• 0-3 years administrative support experience
• Basic to intermediate MS Office Suite skills
• Basic event, travel and calendar scheduling skills
• Ability to obtain information from various parts of the organization
• Ability to perform basic office support work
• Ability to deal and communicate effectively with all levels of staff and management
• Answers telephones for supervisors/managers/brokers – take messages or field/answer all routine and questions
• Prepares draft correspondence orother materials on the computer and various software & office applications
• Generates, coordinates, maintains confidential reports, correspondence, presentations and other materials supporting the manager (s) activities under regular direction
• Coordinates production & distribution of reports, proposals, and other materials
• Assist in planning and coordination basic travel arrangements
• Schedules and organizes basic calendar activities such as meetings, agendas, luncheon arrangements, travel plans and department activities under regular direction
• Assist in preparing business expense reports and tracks status under regular direction
• Maintain filing system and/or files
• Collects, opens, sorts, distributes and forwards incoming and outgoing mail
• May compile and complete commission or fee booking documentation
• Performs additional assigned clerical and administrative projects as requested by manager (s)
• 2+ years of general accounting clerical work experience
• Demonstrated customer service
• Basic excel skills
• Excellent communication and interpersonal skills to work with internal and external customers
• Professionalism: makes a good 1st impression; demonstrates respectful, friendly and welcoming behavior; exhibits speech, appearance, body language, mannerisms, and dress appropriate to the environment; maintains professional work surroundings
• Ability to learn new systems and processes quickly
• Uses professional telephone skills
• Greet and direct visitors to their desired destinations on the premises, notify the appropriate employee that a guest is waiting
• Answer all incoming calls in a prompt, polite, professional manner, transferring guests to the appropriate person or department quickly
• Provide callers with information such as company address, directions to the company location, company fax numbers, company website and other related information
• Minimize the time guests are on hold and checks back with them frequently to ensure they wish to continue holding
• Provide voicemail for guests if employee cannot be reached. Take detailed messages when voicemail is not taken by guest and delivers message to appropriate party in a timely manner
• Perform varieties of other administration tasks as directed by manager; this could include assisting other departments that need help
• Responsible for maintaining clean and safe reception area, keeping it tidy at all times
• Two years of related administrative experience preferred
• Must have knowledge of principles and processes for providing exceptional customer service
• Must have the ability to establish productive, cooperative relationships with guests, vendors, co-workers and management
• Must have knowledge of administrative and clerical procedures and systems such as Microsoft Word and Excel
• Must utilize effective time management skills and have the ability to work effectively and productively in a fast-paced environment
• Must have exceptional customer service skills including excellent phone etiquette
• Must be punctual, dependable and reliable
• Must have the ability to work independently on assigned tasks as well as to accept direction on given assignments
• Greets visitors and gets them signed in for their appointment
• Notifies building employees when they have a guest
• Answer a high-volume of calls from a multi-line system and connect callers to the appropriate person / department
• Observe video monitors to watch for deliveries and ensure the safety of the building / parking lot
• Sort and distribute corporate mail daily
• Apply postage to outgoing mail
• Create UPS air bills for employees as needed
• Troubleshoot and resolve non-routine caller complaints
• As Columbia’s First Impression Director you will be responsible for greeting and welcoming visitors with warmth and enthusiasm; determining the nature of their business and announcing the visitor to the appropriate personnel
• Ensure visitors and personnel receive timely, courteous assistance either by phone or in-person
• Assist with maintaining the Front Desk Support page on the company intranet
• Ensure knowledge of staff movements in, around, and out of organization
• Call for shuttle or other transportation (i.e. taxi, towncar) for employees and/or visitors
• Assist with various projects as presented by various departments. These projects may include folding letters, stuffing envelopes, sorting, and alphabetizing, etc
• Maintain positive open lines of communication with all Columbia Sportswear management, security officers, staff and other departments in order to contribute to the smooth flow of information and efficient operation of the organization
• Issue keys to company vehicles and maintain company vehicle log
• Print and place vendor conference room calendars daily
• Monitor visitor access and issue passes as needed
• Receive incoming deliveries and notify appropriate personnel or department
• Must be proficient with answering phone calls and have a clear voice for paging
• Excellent telephone, organizational and interpersonal skills are needed
• Ability to read, write, speak, and understand English
• Ability to alphabetize correctly
• Physical ability to use telephone, sit for extended periods of time, and regularly lift/carry up to 5 pounds
• Basic computer skills (Word, Excel, Outlook)
• Punctual, regular, and consistent attendance
• A high school education or equivalent
• One year experience as a receptionist
• The ability to handle a multitude of keys
• The ability to accept reservations, changes and cancellations in the absence of reservations staff
• The ability to work closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests
• The ability to handle guest problems or complaints
• The ability to keep all support departments informed of necessary information or requests
• The ability to handle safety deposit box requests; including distributing, giving access to and closing procedures. The ability to complete key packets and vouchers, and to modify registration cards
• The ability to check guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts
• The ability to maintain a balanced bank assigned to you from the hotel
• The ability to reconcile all transactions at the close of the shift and to cash out. The ability to recite hours of operation of all hotel facilities and special service codes
• The ability to understand the tasks performed by a telephone operator, a reservationist, a concierge and a housekeeper
• The ability to handle hotel emergency procedures and situations with maturity and professionalism
• The ability to perform tasks and projects as delegated by the Assistant Manager, Front Office Manager or Rooms Division Manager
• To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status
• To escort guests and familiarise them with facilities and services
• To produce and distribute relevant information lists to other departments
• To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance
• To take reservations, amendments and handle general enquiries regarding bookings for FS Westcliff and other properties
• To prepare all pre-registration for the following day's arrivals
• To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure
• To handle all facsimiles, e-mails and typing as requested
• To be able to multitask and work in a demanding environment
• To give a detailed hand over to the oncoming shift
• To ensure a high standard of grooming, deportment and personal hygiene
• To adhere to health and safety, fire and bomb procedures laid down by the hotel
• To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties
• To be a welcoming and attentive presence in the Lobby
• To perform all task to Four Seasons standards
• To be able to easily interact with guest and deal with basic complains
• Responsible for the seamless registration and cashiering service for our guests
• Ensure a complete and accurate folio
• Assist with reservations and Concierge on an as needed basis to ensure a seamless guest experience
• Candidate must be fluent in English, both verbal and written
• Japanese language skills are preferred
• Previous customer experience and ability to work effectively under pressure
• Requires attention to detail and problem solving skills
• Responsible for check-in and check-out of guests, assisting guests throughout their stay as a first point of contact and ensuring billing accuracy prior to a guest’s departure. Additionally, a focus on providing guests with opportunities to upgrade their initial booking to a superior room type is key to ensuring guests have an exceptional experience
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This may include some evenings, weekends and holidays
• Fluent in English an requirement and a second language is encouraged
• Answering, screening and forwarding in-coming calls as needed, while following applicable guidelines
• Hosting visitors and checking identification of all personnel
• Organizing incoming and outgoing mail, including carrier deliveries, usage of the postage meter and interoffice mail distribution
• Ordering office supplies, overseeing Staples account, and maintaining inventory (including new hire supplies, such as business cards, nameplates and other miscellaneous workstation items)
• Assisting with coordination and preparation for on-site meetings (such as Board meetings, sales team meetings or all-hands meetings)
• Stocking supplies in the Office kitchen
• Supporting departmental teams with miscellaneous clerical & administrative duties or special projects as requested or assigned, including HR and the Senior Team
• Coordinating and negotiating with vendor services
• Processing and approving applicable facilities invoices
• Maintaining building maintenance files, and vendor service files
• Organizing any shipment requirements
• Effective verbal and written communication skills, customer service skills and courteous telephone manner
• Sound judgment to identify opportunities for expense savings and process improvements
• Ability to juggle multiple deadlines and varied priorities
• Ability to proactively problem-solve
• Action oriented with a sense of urgency
• Works well with minimal supervision
• Knowledge of phone systems and MS Office (including Word, Excel, PowerPoint and Outlook)
• Working knowledge of office equipment and procedures including computers, photocopiers, printers, fax machines, mailing equipment, telephone systems, filing systems, etc
• 1-2 years of experience in a similar role, preferred
• Meet and greet all visitors, determine their needs, and direct them to the appropriate employee or location; ensure all visitors complete appropriate documentation including but not limited to NDAs
• Work with the recruiting team to ensure all candidates have a positive first impression when they arrive for interviews
• Manage multiple Outlook conference room calendars; prepare and maintain meeting and conference room reservation schedules and bookings; manage conference room conflicts and negotiate room swaps as needed; circulate schedule to appropriate staff; post daily schedules on all conference rooms
• Assist with coordination of meetings including, but not limited to, preparing meeting rooms, ordering food and beverage service, and notifying meeting host of food / attendee arrival
• Order daily lunches for staff and manage weekly lunch menu email. Follow up with vendors the day before, sell lunches, and manage petty cash box
• Receive, scan, and file packing lists, receipts, and invoices for Facilities deliveries including but not limited to office supplies and food / beverage items; ensure accuracy of all deliveries
• Prepare expense reports for various executives and employees as needed
• Provide administrative and clerical support to office and Human Resources team when needed; provide executive support back-up as needed
• Collaborate with peers to refine support processes and procedures
• Provide informational emails to company (events, weekly lunch menu, etc.)
• Assist with coordination of employee welfare activities as needed
• Assist with ordering and maintaining office supplies as needed
• May create, maintain, and track vendor invoices in Excel
• Demonstrate a high level of professionalism in dealing with confidential and sensitive issues
• Inbound or outbound call-center customer service 85%
• Data collection/maintenance 10%
• Customer information data maintenance 5%
• Responds to requests and calls from customers related to client specific programs and products
• Identifies and responds to customer’s needs based on designated procedures of account/client
• Makes attempts to resolve issues and deescalate issues of irate or dissatisfied clients
• Escalates calls to supervisor when necessary and appropriate
• Responds to requests for assistance and/or possible processing of credit card authorizations
• Tracks call related information of each call received for auditing and reporting purposes
• Provides feedback reports on call issues related to downtime and/or training issues
• High School Diploma or GED required; graduation from a college with an Associate’s degree preferred
• Phone related customer service
• Familiarity with Microsoft Windows, Word, and Excel applications
• Fluency in Spanish required for LAC agents (preferred)
• Other client specific requirements as necessary
• Knowledge of product/procedures
• Ability to use phone and computer systems
• Customer Service skills
• Strong listening/comprehension skills
• Ability to stay composed and objective
• Patience/empathetic
• Mental Acuity
• Conversational
• Confident/Assertive
• Answer phones and schedule appointments
• Greet patients and visitors
• Patient check-in and check-out
• Preparation of patient charts
• Entering patient demographics, charges and payments into the clinic computer system
• Verifying patient insurance, eligibility and coverage
• Minimum 2+ years of experience as an Front Desk Receptionist in a clinic setting, preferably in a family practice, internal medicine or OBGYN clinic
• Bilingual (English/Spanish) a plus
• To ensure that all guests who stay at the hotel are completely satisfied and all interactions with them is handled in a very professional manner right up to the payment of the bill
• To manage the hotel petty cash and the sale of rooms in he hotel
• To assist the Guest efficiently, courteously and professionally in all Front Office Duties, as per internal procedures
• Fluent in English language and conversational Arabic
• Reporting to Front office Manager,the Hotel Receptionist is responsible for providing a hospitable and efficient service to all hotel guests, in line with our hotel’s vision and values on customer satisfaction
• To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure an exceptional customer service experience
• To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service
• To deal with guest requests to ensure a comfortable and pleasant stay
• To be responsible for accurate and efficient accounts and guest billing processes
• To assist in keeping the hotel reception area clean and tidy at all times
• To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area
• To administer all routes of reservations to ensure that room bookings are made and recorded accurately
• To ensure that all reservations and cancellations are processed efficiently
• To keep up to date with room prices and special offers to provide accurate information to guests

Clerk / Front Desk Receptionist Resume Examples & Samples

• May have regular contact with clients, suppliers, or company employees outside the immediate work area to exchange information
• Assembles documents
• Runs reports

Clerk, / Front Desk Receptionist Resume Examples & Samples

• Provide general clerical support performing routine activities under general supervision and within defined procedures
• Completes paper filing activities Scanning and electronic filing Answers phones Greets and directs visitors
• Basic word processing and data entry
• Maintains simple spreadsheets
• May also be responsible for receiving and distributing mail, faxing, copying, cave storage, and report distribution
• The Receptionist will be responsible for checking-in and checking out Hotel guests, in a friendly and professional manner and will maintain a professional image and attitude at all times
• Handle all cashiering transactions (posting charges to guest rooms, exchanging foreign currency, etc.), balancing their cash float at the end of each shift
• Respond to all guest requests and questions in a professional and courteous manner, whether via telephone or in person, providing accurate information and taking appropriate courses of action (safety deposit box issuance, message handling, dealing with complaints, etc.)
• Coordinates room status updates with direct Supervisor, by notifying them of all group checkouts, late checkouts, early check-ins and special requests
• Be knowledgeable at all times of updated product and service information, including daily hotel meetings and conferences
• Possess a working knowledge of room reservation procedures, according to Four Seasons Hotels & Resorts standards, and will handle reservation booking and cancellation
• Customize their selling approach and upselling techniques, based on the targets set for each particular shift
• Will always be ready to anticipate client and guest needs well in advance
• Complete additional tasks as assigned from time to time by their supervisor. This may include training and meeting attendance
• Ensure guest satisfaction at all times, while maintaining company policies and standards
• Required to have three years previous experience in a similar role in a high end luxury five star hotel
• A degree in hotel management or business administration or equivalent is required
• Ability to read, write and speak Italian and English in an excellent way, any other language is a plus
• Excellent Presentation and Communication skills combined with an outgoing personality and attitude are required
• Successful candidate must possess legal work authorization in Europe
• Good working knowledge of all MS systems; Word, PowerPoint, Excel and Opera are required
• Attention to detail and sales attitude
• Be a part of a cohesive team with opportunities to build a successful career with global potential
• Have access to our benefit plan
• Derive a sense of pride in work for Four Seasons
• Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest
• Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction
• Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone
• Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator
• Three to twelve months of previous Reservations and/or Front Office experience required
• Opera experience preferred
• Ability to accurately read and work with computer systems

Front Desk Receptionist Administrative Assistant Resume Examples & Samples

• One (1) year of general clerical experience
• Two (2) or more years of general clerical experience
• Experience working in an office setting
• Experience answering phones and triaging inquiries
• Experience in meeting coordination from scheduling of client(s) to setting up room
• Experience utilizing general office equipment (fax, copier, shredder, scanner, telephone, etc.)
• Bilingual preferred, Spanish speaking highly desired
• Strong critical thinking and problem solving skills required
• Ability to address multiple ongoing challenges that will be encountered while performing required job duties
• Exceptional multi-tasking and organizational skills, as well as the ability to make complex decisions in a fast-paced environment
• Must possess a professional demeanor
• Self-motivated and able to work in a team environment
• Excellent knowledge of MS Office (especially Excel and Word)
• Knowledge of and the ability to work with the MRP System (Microsoft Dynamics/Great Plains)
• Personable, friendly, and able to work well under pressure, especially when assisting customers
• Ability to answer a variety of questions effectively and keep traffic moving
• Strong critical thinking and problem solving required
• Excellent communication skills in both written as well as presentation of data
• Ability to work in a clean room environment including in provided garments
• A team-oriented, self-starter capable of operating independently in a start-up environment
• Familiarity with the use office machines (e.g. printer, scanner, etc.)
• Greeting tour guests
• Answer telephones and guest questions in a pleasant and professional manner
• Assist department manager with special projects as needed
• Experience in providing top quality customer service
• General Data entry experience
• Positive and upbeat attitude to ensure great work environment
• High degree of initiative and the aptitude to work independently
• Thorough knowledge of program procedures and practices
• Excellent oral communication and composition skills, and a high comfort level in dealing directly with people across a wide spectrum of career fields and intellectual acumen
• Strong multi-tasking, prioritizing and organizational skills necessary to plan and implement a high volume of calls, emails, and program registrations
• 5 Ability and willingness to adapt to work schedule changes
• Ability to exercise good judgment in resolving problems and making decisions based on analytical assessment of program content, University or departmental policies, or own mature discretion
• Willingness and ability to stand for extended periods and to lift bulky materials
• Welcoming clients to Calvary
• Assist with pre-assessment
• Complete admission paperwork through HMS
• Maintain communication with referral sources, families, and unit staff
• Good reading, writing and oral proficiency in the English language
• Additional language skills (i.e. Arabic) a plus
• Education: High school education or equivalent experience
• 2-3 years previous 5 star hotel or resort experience is preferred
• Provides professional and friendly greeting to all guests and incoming calls
• Answers incoming calls, screen / transfer / forward phone call to the proper department and/or individuals with warm customer service personality
• Places order for divisional office supply, checks invoices for accuracy, prepares payment request form for approval
• Keeps office / facility in good maintenance status, contacts building management team as properly for any issues related with break room equipment in the office area
• Interfaces with various shipping services - shipping / receiving. Verifies invoice for accuracy before submitting for payment approval
• Prepares and organizes company events and divisional birthday parties
• Communicates with divisional employees for any announcements. e.g. bad weather
• Performs a variety of general clerical duties
• Provides administrative support to in-house personnel as needed
• Greeting visitors and guests
• Notifies staff of visitors and guests
• Answer a high volume of calls, screen and connect callers to the appropriate department
• Maintaining files and sort daily mail
• Will assist the news department with assigned duties
• Assist with clerical duties and other tasks as assigned
• Proficient with Microsoft Office to include Outlook

Front Desk Receptionist / Medical Assistant Resume Examples & Samples

• Minimum 2+ years of experience as an Medical Assistant in a clinic setting
• Experience in a Neuro clinic preferred
• Medical Assistant (MA) Certification required within 90 days of employment
• BLS certification required upon hire and must be kept current throughout employment

Medical Front Desk / Receptionist Resume Examples & Samples

• Contacts “bumped” patients and reschedules appointments as appropriate
• Assists with the inventory and maintenance of business office supplies and the completion of business office reports
• Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to procedures

Overnight Front Desk Receptionist Resume Examples & Samples

• Previous front office experience within a luxury hotel environment is preferred and a flexible schedule is a must
• Good problem solving ability and proficiency in Hotel property management systems
• The Front Desk Receptionist position requires continuous standing for 8 hours a day

Lead Front Desk Receptionist Resume Examples & Samples

• Provide routine hospital-related information to callers and visitors
• Sign for, receive, and route incoming mail, including courier deliveries
• Provide back-up clerical support to other departments
• Greet and respond to applicants for employment
• Follow Anchor Hospital Time and Attendance policy
• 1-2 years' related work experience and/or training preferred
• Current First Aid and CPR/AED certifications preferred, but required within 3 months of hire
• Ability to work effectively with all levels of individuals
• College education or equivalent experience
• One to two years of luxury Hotel experience
• Strong guest service experience
• Ability to work well and maintain organization in a fast paced environment
• Requires knowledge of the ability to operate computer equipment
• Excellent ability to read and speak and write English

Front Desk Receptionist / Concierge Resume Examples & Samples

• A minimum of one year’s hospitality experience as a receptionist or concierge
• The ability to perform well under pressure
• A creative and resourceful approach to problem solving
• Professional etiquette and a well groomed appearance
• Two years of general clerical experience
• Substitution: College or university course work appropriate to the work assignment, may substitute on a year for year basis for the experience
• Experience working in a medical practice setting
• Ability to communicate effectively, both in writing and orally
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution
• Direct visitors to the right place and contact person, respect the deadlines, give clear information about the company, offer support in every situation encountered
• Coordinate the Internal Library
• Keep the company updated regarding the benefits by sending e-mails with precise and clear information
• Ensure all necessary for protocol activities
• Organize correspondence, faxes, meeting rooms planning, documents delivery
• Organize travel arrangements
• Organize meetings for interviews and tests if necessary
• Invoice registration
• Collaborate with Purchasing, Administrative, Accounting, Internal Com & PR Departments
• 2 years of experience on a similar position
• Excellent command of English, French would be a plus
• Organized and punctual
• Proactive and able to show initiative
• HR activities basic knowledge is preferred
• Initiative, ownership, creativity, passion
• Able to prioritize
• Enthusiastic and assertive
• Must be computer literate and have exceptional telephone skills
• Demonstrated clerical skills (typing, filing, telephone courtesy)
• Ability to follow written and oral instructions and to work with general guidance
• Answer multi- line phone system, screen and direct calls to appropriate parties
• Maintains upkeep and scheduling of boardroom and conference rooms
• Enforces security by following organizational procedures and control access (monitor logbooks, issue visitor badges, and retrieving visitor passes
• Screens and directs individuals to correct destination
• Issues and manages the bus pass program
• Maintains the reception area
• Provides general information to callers
• Works closely with Department heads
• Acts as gatekeeper for vendor management
• 2+ years experience as a Receptionist or Administrative Assistant
• Experience with MS Office products preferred
• Solid communication skills both written and verbal
• Answering a multi-line telephone system
• Preparation of charts
• Minimum 2+ years of experience in a Front Desk/Receptionist position in a family practice setting
• Answers telephone and greets visitors in a friendly and courteous manner
• Directs callers/visitors to appropriate individuals or areas
• Route calls to appropriate individuals and/or departments
• Takes accurate messages and maintains a visitor log
• Performs routine clerical duties to include making copies, sorting and distributing mail, sending/receiving/distributing faxes, ordering supplies, and typing forms and filing materials
• Processing of Liquid Office Invoices in a timely manner
• Ability to illustrate independent judgment and self motivation
• Must be able to work well with other team members
• Punctuality and dependability is very critical in this position
• High school diploma or equivalent is required
• Minimum of one year of receptionist experience is preferred
• Skills should include basic typing and ability to operate multiple telephone lines
• Requires good interpersonal, communications, and customer relations skills
• Attention to detail and mental concentration are necessary for accurately performing clerical tasks and handling frequent interruptions
• Physical requirements include the ability to sit and perform switchboard-related hand and finger movements
• Previous experience working in an engineering and construction company is preferred
• Always be aware of your surroundings. Ensure your body language remains professional at all times, smile and stand to greet EVERY guest who enters your reception
• Greet all walk in guests in a courteous, pleasant, and highly professional way and ensure they log in the system. Being able to explain and help is needed, and ensure all visitors display badges at all times
• Help our guests to feel welcome and comfortable (offering to take their coats or bags, and offering coffee to any guest waiting in the lobby, if the activity allows it)
• Greet all staff entering the office and become familiar with who's who in order to acknowledge staff by name, especially VPs
• Help direct visiting employees and executives to hotel seating and conference rooms
• Maintain a tidy and clean Reception area ( ensure no rubbish is left, plants always fresh, furniture disposed as indicated by Workplace team, etc.)
• Excellent interpersonal communication skills - customer service experience preferred
• Proficient at using the Microsoft Office Suite and Google Docs
• Must be willing/able to learn and use our internal Salesforce.com software application
• Ability to take direction and follow oral and written instructions
• Good writing, analytical, and problem-solving skills
• Ability to operate standard office equipment (telephone systems, copiers, scanners, printers, fax machines)
• Greet clients, guests, and visitors of Vivint
• Answer a variety of incoming phone calls and redirect to appropriate parties
• Provide general company/building information to employees and guests
• Maintain a professional and positive work environment
• Assist the Facilities department as needed with various tasks and assignments
• Assist in enforcing security protocol
• Create Badges and manage badges
• Positive attitude is a must!
• Excellent communication and interpersonal skills - both written and verbal
• Outlook and Excel
• Ability to occasionally come to Provo for trainings
• Administration or receptionist background is preferred
• Answer the telephone and transfer the caller to the appropriate associate
• Greets and directs visitors to the company in a professional manner
• Take and retrieve messages as needed
• Provides callers with company information such as company address, website, directions, etc
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists in the ordering, receiving, stocking and distribution of office supplies
• May also assist with other related clerical duties such as photocopying, faxing, filing and collating
• Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills
• Able to work collectively with the administrative team associates
• 1 year of receptionist experience in a corporate environment
• Great Plains billing software experience is a plus
• Answer the telephone; page & transfer calls; take messages and log call information in a thorough and timely manner
• Greet walk-in visitors, vendors, etc. and ensure they sign-in/sign-out, are assigned a visitor's badge and locate the appropriate contact within the building
• Monitor all entrances of the building to ensure only authorized persons are allowed entry
• Utilize cameras to perform monitoring and surveillance activities
• Communicate with vehicles/vendors, directing them to the correct dock doors; document incoming vehicles entering the shipping and receiving yard
• Be familiar with the alarm system as well as emergency procedures and utilize appropriate tools and information to handle emergency situations
• Update and maintain required logs, manager mailboxes and information for the building
• Manage as a point of contact all incoming and outgoing mail
• Order office supplies for the department as needed
• Maintain the employee locker list
• Maintain the petty cash drawer
• Validate that all safety equipment at the front desk is in functioning order
• Visually check all bags, boxes, etc. as employees or visitors exit the building
• Assist with various administrative tasks and Human Resources projects
• Active listening skills with strong, clear, written and verbal communication and interpersonal skills
• Promote diversity
• Exhibits energy, enthusiasm; is able to learn and adapt quickly in a challenging and fast-paced environment
• Possesses a strong sense of confidentiality
• Serves customers, vendors and visitors by greeting, welcoming, directing and announcing them appropriately
• Maintains security by screening all visitors according to Company policy and procedure, monitoring visitor log and issuing visitor badges
• Handles multiple phone lines; answering, screening and forwarding incoming calls, while providing basic information when needed
• Uses in-house paging system, as required
• Receives and sorts daily mail/deliveries
• Updates employee directory; keeps current list of active and terminated employees
• Ensures checks being mailed from Accounting Department are verified against check register and mailed promptly
• Maintains a safe and clean reception area
• Maintains supply areas and orders office supplies, as needed
• Handles petty cash for refunds and stamps
• Submits catering orders as requested
• Processes Travel Authorizations for all travelers, including maintaining log, per Company procedure
• Provides clerical assistance for Customer Repairs, as assigned
• Updates customer database by adding instrument shipped and end user
• Performs other clerical duties, such as filing, photocopying, collating, faxing, etc., as assigned
• A High School Diploma or GED
• 1-2 years of experience in a front office handling receptionist and administrative responsibilities
• Proficient in MicroSoft Office Suite
• Demonstrated ability to be resourceful and proactive in dealing with issues that may arise
• Demonstrated ability to organize, multitask, prioritize and work under pressure
• Must possess U.S. citizenship or be a "U.S. Person". (A U.S. Person is defined as a person who is a lawful permanent resident “Green Card holder” as defined by 8 U.S.C. 1101 (a)(20) or who is a ”Protected Individual” as defined by 8 U.S.C. 1324b(a)(3).)
• Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. (25%)
• Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. (25%)
• Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift. (10%)
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. (10%)
• Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. (5%)
• Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator. (5%)

Front Desk Receptionist Office Assistant Resume Examples & Samples

• Demonstrated increasingly responsible administrative experience including experience providing customer service
• Excellent organizational, multi-tasking, planning and scheduling skills with experience managing calendars and appointments, making travel arrangements, and creating and maintaining electronic and hardcopy filing systems
• Excellent communication, coordination and interpersonal skills to build and maintain effective relationships both internally and externally
• Must have excellent computer skills using Microsoft Office programs including Outlook, Word and Excel
• Experience creating, editing, proofreading, and formatting professional correspondence and other written materials
• Manage Conference Center,
• Greeting all clients/visitors and notifying the appropriate contact upon arrival
• Enforce required security sign-in procedures for visitors
• Operate the NEC Attendant Management Phone System with a Unix Based System Five Operating Environment
• Receive, direct phone calls to the appropriate department or employee
• Reserve conference rooms for long term usage
• Input visitors into building visitors processing system (Building Engine) as required
• Cover other receptionist during breaks and vacation
• Train temporary receptionist for vacation relief coverage
• At least 2 years experience as general admin or receptionist
• Ability to interact professionally with clients and employees
• Great Interpersonnel skills
• Willing to work with others
• General office computer skills – Microsoft Word, Excel, and Outlook
• Administrative support experience in an academic or professional office setting
• Demonstrated experience providing quality customer service
• Experience with office equipment such as, copier, fax machine, phone, and scanner
• Strong computer skills such as data entry, word processing, spreadsheets, email and internet navigation
• Proficiency with current office computer software such as Microsoft Word and Excel
• Ability to work within a team based environment
• Experience analyzing and interpreting university policies and procedures
• Experience handling confidential information
• Experience with large relational databases such as Banner
• Experience working with graduate students
• Experience working with international students
• Clerical or customer service experience or education
• Proficiency with business software such as Microsoft Office
• Similar experience long term care setting
• Provide support to all front desk operations at corporate headquarters
• Ensure all calls are promptly answered and routed accurately
• Greet customers, vendors, clients, and prospective candidates assisting with ID badge distribution
• Coordinate the usage of the company's pool cars
• Occasional data entry, typing, document and mail management support may be provided to the HR department
• Other duties and responsibilities as assigned by supervisor
• Minimum high school diploma; some college is helpful, as additional education provides broader perspectives, and provides additional functional expertise that can be applied on the job
• At least 2 years of administrative support required
• Prior switchboard operations on a multiple line or main switchboard system highly preferred
• Regular, predictable, full attendance is an essential function of the job
• Strong communication and people management skills
• Professional demeanor is required
• Ability to maintain organization and accuracy, and work independently
• Expert proficiency in all frequently used business software programs, applications or tools (Word, Excel, PowerPoint, Visio, Access, internet usage) required
• Receptionist - Answer phone and greet visitors
• Refer calls to appropriate managers
• Take accurate messages and follow-up as appropriate
• Some accounting data entry
• Responsible for office supplies and ordering
• Sort/distribute daily incoming mail, appropriately
• Strong communicator with customers
• Experienced customer service person
• Basic Word, Excel and Outlook skills
• Some A/P experience is a plus
• Answers phones and greets guests; handles both phone and face to face property inquiries
• Sorts and distributes mail-- both property and resident mail and packages
• Orders and stores office supplies
• Provides administrative assistance to the staff
• Conducts tours of the property for residents, prospective residents, and parents
• Handles resident equipment check-outs and check-ins
• Makes apartment keys
• Assists residents in making copies
• Coordinates check-ins and check-outs
• Provides direction to residents regarding procedures
• Orders food for events as needed
• May handle more specific duties as assigned such as scheduling conduct meetings and handles paperwork, shared program tracking and roommate conflicts, schedules meetings, handles phone inquiries regarding property and leasing information, new employee paperwork or drug testing, or other duties or assistance to others as needed
• Education and Experience - A high school diploma and at least one year of related work experience are required
• Physical and Environmental- The ability to see, hear, speak, comprehend, and communicate are required. The position may require the ability to physically inspect and tour the properties and the units
• Promoting the Wellness Program
• Re-engaging inactive members
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members
• Have a high school diploma or equivalent (GED)
• Possess basic math and cash handling experience
• Possess general knowledge of massage and esthetic services and modalities
• Greet and welcome all guests
• Manage guest sign-in and sign-out
• Manage temporary badge assignments for guests, employees who leave badges at home, etc
• Manage incoming calls and voicemail of company general phone number
• Maintain professional appearance and organization of reception area, conference rooms, mail, and office supplies center
• Manage office and kitchen supplies
• Schedule courier and file services as needed (Iron Mountain)
• Manage shipping/receiving of packages, mail notifications, and mail distribution
• Submit building maintenance and room reservation requests to property management
• Administration and event support/tasks as needed
• Ability to interact with different types of people and situations
• Requires 4-6 years of relevant experience
• Undergraduate degree or equivalent combination of education and work experience
• 1+ years experience customer service
• 2+ years experience with administrative work
• 2+ years experience working with Microsoft Office (Excel, Word, PowerPoint)
• 1+ years experience answering and transferring phone lines
• Answer multi-line phones and direct calls to appropriate department/person
• Sort and distribute all incoming and outgoing mail
• Process pickup of employee orders
• Order office supplies for company
• Create purchase orders and check requests as directed
• Arrange for and organize business luncheons and board meetings
• Coordinate travel arrangements as needed
• Manage the birthday calendar and cards
• General office administrative duties
• Must be able to adhere to set deadlines
• Must be detail oriented, conscientious, and systematic
• Must be a strong and clear communicator
• Must be proficient in Microsoft Excel, Word, and Outlook
• Must have a minimum level of high school algebra mathematics
• Previous administrative assistant experience preferred
• Greet Customers and Vendors
• Answer incoming calls and transfer to appropriate team members
• Process Incoming Mail
• Perform Other Administrative Duties
• High school diploma or general education degree (GED) and 1 to 3 years’ related experience and/or training; or equivalent combination of education and experience
• Excellent customer service and telephone etiquette skills
• Ability to communicate clearly verbally and in writing
• Required to become proficient in the use of a variety of computer-based systems
• Proven problem-solving skills and communication skills
• Detail oriented with strong analytical skills
• Proficient in MS Word, Excel, and Outlook

Ouac Front Desk Receptionist Resume Examples & Samples

• Responsible for answering the front desk line in a courteous and professional manner properly routing calls
• Maintains high levels of discretion and confidentiality regarding customer and organizational information
• Responsible for greeting all guests who enter the Orlando United Assistance Center in a courteous and professional manner
• Ensure guests and visitors follow proper Sign In/Sign Out protocols
• Schedule Victim Advocate appointments for clients
• Open, sort and distribute all incoming mail
• Ensure all deliveries received are directed to the appropriate person
• Maintain organization and overall appearance of the lobby, meeting rooms, and common business areas
• Responsible for opening and or closing building following proper procedures
• Provide outstanding customer service to visitors seeking assistance
• Bilingual in Spanish and English with ability to help translate documents
• Requires a minimum of 2 years’ experience working in an office setting, preferably with general public interaction from diverse backgrounds
• Ability to work in a fast-paced, high-intensity environment
• Ability to be flexible and willing to perform other tasks as assigned
• Requires excellent interpersonal skills with a focus on customer service demonstrated through consistent working relationships with fellow employees, visitors and clients and demonstrated dependability
• Requires knowledge of HIPPA regulations and experience in working in a highly confidential environment
• Must be highly organized with great attention to detail
• Typing at least 35wpm, knowledge of database applications and Microsoft Office products including Word, Excel, and Outlook
• Greet all employees, visitors & answer phone calls
• Transfer calls to correct party
• Make sure lobby has badges for daily visitors& have visitors sign in on book and tape badge to plastic badge
• Call employees when customers or visitor are here for an appointment
• Cover am/pm breaks & lunch for 2-buildings
• Log in packages and notify correct parties via email
• Log in FedEx, UPS, and Misc. packages, then email to the appropriate employee
• Look over FedEx binder to see who hasn’t picked up their envelopes or packages and send 2nd request
• Keep track of contractor badges
• Sign out projectors and check if not returned (email or call the employee who checked it out)
• If packages come for payroll make sure to email the person it is addressed to and copy payroll and Madison payroll
• Answering the phone, fielding calls on a multi-line system
• Scheduling meetings for executives and/or appointments with customers and clients
• Front Desk duties including greeting customers and clients
• Filing as necessary
• Typing speed of 50+/WPM
• 1+ years of experience in administrative roles preferred
• Offer the highest level of customer service to clients
• Cover the front desk reception area at all times, securing coverage for absences
• Answer all incoming telephone calls, routing to appropriate person or voicemail; update
• Consistently demonstrate a helpful, professional attitude in all interactions with
• High School Diploma or General Equivalency Diploma (GED) from an accredited
• Must exhibit professionalism and be effective working with senior management
• Proficient with commonly used office software, including but not limited to: MS Word,
• Ability to stand and sit for periods of time and to move intermittently throughout the
• Greet and check in incoming visitors, contact appropriate parties and direct according to needs
• Using excellent phone etiquette, receive incoming calls using a multi-line phone system, screen and route appropriately
• Communicate with vendors and customers
• General administrative duties as requested including; spreadsheet data entry, reports, coordinate conference calls and set GoTo meetings
• Draft and send facility wide email notifications
• Assist Human Resources/Recruiting with scheduling interviews, managing calendar invites, coordinating interview times, and other HR related duties as assigned
• Assist with other general duties and projects as assigned
• Front lobby receptionist; greet visitors and inform appropriate employees of visitor’s arrival
• Setup guest Wi-Fi links
• Maintain visitor log
• Create photo ID access badges for new employees and contract workers, and visitor’s
• Manage daily changes to access control database, including new-hires and terminations
• Provide monthly badge reports as requested
• Coordinate with property management for after-hours access badges for employees and contractors
• Manage key control log and inventory
• Notify Facilities Manager of any site issues or deficiencies observed or brought forth by the site employees
• Maintain customer internal website pages for assigned site(s)
• Asks questions
• At least 1 year of previous administrative experience
• Strong written and verbal communication, administrative, prioritization, and organizational skills
• Previous experience creating spreadsheets and PowerPoint presentations, and using Microsoft Outlook
• Proficiency in Microsoft Office Programs, including Word, PowerPoint, and Excel
• Ability to type 50-55 wpm
• Capacity to work independently on projects, handle a wide variety of activities and maintain confidentiality in support of the business
• Greet and welcome visitors and clients, answer phones and coordinate conference rooms
• Screen and forward all incoming calls and register guests upon arrival
• Assist with receiving and distributing mail and packages to the appropriate personnel
• Assist in coordinating and procuring office supplies and office maintenance and repairs to meet the needs of Wilshire
• Prepare or edit documents using Microsoft Word or MS Excel
• Ability to be punctual and maintain a satisfactory attendance record
• Ability to multi-task and handle multiple incoming calls and guest check-ins
• Ability to utilize Microsoft products, including Outlook, MS Word, Excel and PowerPoint
• 6 months office/clerical experience
• Knowledge of correct grammatical structure, vocabulary and formats
• Ability to perform basic math functions and read and understand written materials
• Word processing skills
• Part-time Front Desk/Receptionist for Ocean County Business
• Answer Phones
• Advertising
• Must be able to work Saturdays and Sundays
• Perfect for local college students
• Entry level administrative experience

Regular Front Desk Receptionist Resume Examples & Samples

• Excellent interpersonal and communication skills, both in person and by telephone
• Ability to learn multiple computer software and accurately input information into the systems
• Ability to prioritize, organize and follow up
• Previous hotel front desk and hospitality experience is strongly preferred
• Reviews completed online/mobile applications and contacts viable candidates to schedule appointments
• Assists with weekly client and new hire orientations
• Assists in contacting Associates to fill open job orders
• Performs some recruiting functions including searching online resume databases and contacting prospective candidates to schedule interview appointments
• Responsible for general office and administrative duties such as keeping the work area organized, following protocol for proper applicant paperwork/documentation, and answering incoming phone calls
• Responsible for completing and presenting weekly recruiting and application reports to the Client Partnership Manager
• Responsible following all Remedy policies and procedures
• Handles all other administrative tasks as assigned by the Client Partnership Manager
• Maintains and monitors office supply inventory
• Customer service mindset and/or administrative experience
• Ability to thrive in a fast-paced, and high pressure environment
• Experience working in MS Office including Word, Excel, & Outlook
• High level of organizational and time management skills
• Ability to be self-sufficient in daily tasks, while working as part of a team

Clinical Front Desk Receptionist / Cashier Resume Examples & Samples

• Good verbal and written communications skills. Medical terminology is helpful
• Skill with fax, copy machine, printer, telephone operation, and the ability to type at 40 words per minute
• Applicant must be able to read, write, speak, and comprehend the English language
• Applicant must have excellent interpersonal skill necessary to interact well with patients, staff, students, physicians, and the public; be culturally sensitive
• Bilingual – Spanish speaking is highly preferred
• Experience in a clinical medical setting is helpful, with a working knowledge of health insurance eligibility and benefits processes
• Check-in/out and processing of Bechtel visitors, clients and contractors
• Initiates responses to and resolves alarm and other emergency conditions affecting the safety of personnel and the facility
• Executes appropriate routine and emergency notification and prepares appropriate written reports and logs
• Monitors and enforces established access control system
• Monitors campus cardkey/door systems
• Enters and retrieves data through use of computer
• Prepares, proofreads, reproduces, and distributes various routine reports, and forms using basic and intermediate features of Bechtel standard word processing systems or other software applications
• Maintains hard copy and electronic files using existing systems
• Schedules work activities, monitor schedules, and maintains necessary logs
• Performs all other receptionist duties as assigned by appropriate authority
• Knowledge of office services practices and procedures
• Working knowledge of automation systems used in areas of responsibility
• Operation of Bechtel standard computerized systems
• Professional telephone practices
• Must have legal right to work and remain in the US without sponsorship
• Must demonstrate basic to intermediate proficiency using Microsoft Excel, Outlook, PowerPoint and Word. Skills assessments many be administered to evaluate proficiency
• Must demonstrate written and verbal communication skills including spelling, grammar, punctuation, and proper use of syntax. Skills assessments may be administered to evaluate proficiency
• Previous Bechtel experience working as a receptionist/administrative assistant
• In depth knowledge of Bechtel organizational structure, functions and procedures
• Experience within the Office Services/receptionist position

Scheduler / Front Desk Receptionist Resume Examples & Samples

• On-site Scheduling for both internal and external appointments for patients
• Documenting and Communicating all details of each appointment with the patient
• Serve as a liaison between patients and medical staff
• Manage the scheduling queue
• Answer incoming scheduling calls
• Other duties as requested and assigned
• Multitasking skills
• Paying attention to detail
• Ability to work well as part of team
• Computer skills are required with proficiency in Microsoft Office (Word & Excel)
• Demonstrate ability to maintain confidentiality of all Human Resource records and information
• Experience in dealing with outside vendors, obtaining price quotes
• Ability to handle multiple requests and work in a fast paced office environment
• Ability to effectively use Excel, Word as well as email, creating spreadsheets
• Excellent problem solving skills and good communication skills
• Ability to accurately complete tasks assignments & responsibilities in a timely manor
• Ability to interact with all members within the company, regular interaction with vendors
• Acts with integrity in all business transactions
• Maintains confidentiality of information
• Demonstrate a high level of initiative and creativity
• Dependable and flexible, able to work independently as well as part of a team
• Attention to detail and costs
• Oversee the main office switchboard. Receive incoming calls, in a pleasant and professional manner, transferring them to the appropriate party, using the Company intercom and taking a message when appropriate
• Greets and directs visitors in a professional manner, maintaining a favorable impression of the Company at all times
• Basic document preparation using company formats and in a quality and timely manner
• Receiving, sorting, and routing incoming mail, packages and other deliveries to the appropriate staff. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Communicate tactfully and effectively, verbally and in writing
• Maintain effective working relations during the course of employment
• Attends work regularly and on time
• Executes work duties in an organized and efficient manner
• Maintains organized and clean work area
• Maintains professional appearance and attitude appropriate to the position
• Able to meet deadlines
• Assist the other administrative staff as assigned
• Excellent phone, oral and communication skills
• Must have an intermediate working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint
• Customer service-oriented
• Perform data entry, typing and other clerical duties that require constant use of keyboard
• Must be able to sit at computer/desk for extended periods of time
• Must be able to hear and speak clearly in order to perform telephone duties
• Minimum of 1-2 years’ experience in a receptionist/clerical position required

Front Desk Receptionist NC Work & Learn Grant Resume Examples & Samples

• Greets visitors in person and by telephone; responds to inquiries from employees, citizens and others
• Develops and maintains office forms and procedures, and assists with administrative tasks
• Answers central telephone system and directs calls accordingly
• Operates listed office machines as required
• Assists public with the use of department facilities
• Demonstrates basic understanding of emergency call system and nurse paging system
• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Greets all residents, associates, and visitors with a warm smile and pleasant tone of voice
• Manages doctor appointment book
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash
• Reports any mal-functioning equipment to maintenance
• Assists the Community Sales Team, led by the Executive Director, with sales and marketing programs and initiatives
• Develops and practices the “30 second commercial” to be used when greeting visitors
• Participates in in-service trainings as required by state regulations
• High school diploma or equivalent certificate preferred
• Possesses expert knowledge of telephone system and capable of teaching others
• Demonstrates proficient computer skills (word processing, email, internet, Excel, etc.)
• Maintains awareness of all daily activities (and changes)
• Has full knowledge of the administrative staff, ownership, and management company
• Possesses excellent verbal communication skills

Front Desk / Receptionist Resume Examples & Samples

• Sorting inbound company mail and outgoing mail
• Receive visitors, obtains names and nature of business
• Must be able to handle multiple tasks simultaneously and work independently or in a team environment
• Experience with AS400 operating systems is a plus
• Experience as a receptionist or office assistant
• Ability to deliver exceptional customer service
• Experience with calendar management and inventory management
• Follow all company guidelines and procedures as set forth in your employee and departmental handbooks. You are required to understand 100% of its content
• Perform Receptionist duties as defined in your Department Procedures Manual, or as directed by your manager
• Process incoming calls efficiently while maintaining a professional manner
• Process, sort & distribute mail, including express services
• Provide support services to other departments as needed
• Maintain professional relationships with all Celadon offices, departments and personnel
• This is a part-time position Monday - Friday 10:00 a.m. - 3:30 p.m
• Greet and direct visitors as appropriate based on purpose of their visit
• Assist with branch’s applicant flow to include contacting all applicants, tracking follow up calls, scheduling interviews at branch for qualified candidates
• Schedule new hires for orientation in coordination with the Human Resource staff
• Meet and greet applicants and visitors
• Answer and route phone calls/messages, as necessary
• Ensures office is adequately stocked with necessary office supplies; orders replacement supplies, as necessary
• Verifies employment eligibility status of applicants
• Prepares daily applicant tracking form
• Proficient in Microsoft Office; Outlook, Word, Excel, PowerPoint
• Ability to work efficiently, and complete multiple tasks in a high-pace environment
• Maintain a professional demeanor throughout the day both on the phone and in-person
• Maintain a professional office appearance and work environment at all times
• Be able to work as part of a team as well as independently, as required
• Excellent work ethic!

Front Desk Receptionist / Admin Resume Examples & Samples

• Job Responsibilities include but not limited to
• Must have a high school diploma or GED
• Must have a basic understanding of Microsoft Office products - intermediate level of Excel is a plus
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must have strong time-management and organizational skills
• Must have strong customer service skills
• Must be able to work independently and as part of a team
• Demonstrates excellent customer service, communication, and time management skills
• Resolves and follows up on all complaints/issues from callers or visitors
• Forwards calls and/or takes messages for all FSR employees as needed
• Receives, logs and routes packages as necessary
• Routes all incoming faxes and bills properties accordingly
• Takes payments from homeowners, provides receipts and submits payment to the Accounts Receivable department
• Manages and is generally responsible for all e-mails directed to the Reception general e-mail inbox
• Updates Front Desk manual as needed
• Scans documents as time permits or as the need arises (typically on behalf of association managers)
• Ensures homeowner documents are properly disposed of to prevent identity theft
• Cleans kitchens/break areas and washes coffee pots at the end of each day
• Performs opening and closing Guest Services procedures
• Manages the desk log, dealer plate log, and gas card log
• Tracks and filters all incoming calls and takes messages
• Communicates effectively with Guest Services Manager and Greeters
• Reconciles/updates data entry with dealership software
• Produces Daily Reports: Daily Update (1 and Close), Performance Metric (core Guests Services reports)
• Walks around the showroom hourly to offer refreshments to guests
• Provides a warm, positive and happy environment for Guests, their children and fellow teammates
• Helps maintain a clean and comfortable environment (monitor facility)
• Provides new hire CM training when requested
• 6 months of Customer Service experience required
• High school diploma, GED, or demonstrated capabilities from work experience
• Knowledge of Banner Web
• Able to lift 10 pounds
• Must be willing to help on a busy front desk, use of copier, printer, fax machine, etc
• Student must be a responsible individual and possess the ability to work without a lot of supervision
• Membership Enrollment
• Supervises front desk/check in area
• Assisting and greeting members
• Various administrative duties
• Outgoing personality
• Working knowledge of computer systems
• Experience in a fitness center setting a plus
• Greets visitors and clients upon their arrival
• Handles all incoming packages and preparation of outgoing packages
• Files and scans of various documents
• Receives, sorts, and distributes all mail on a daily basis
• Assists with payroll check distribution
• Maintains professional appearance to reception area
• Copies and logs cash receipts on a daily basis
• Maintains working relationship with building staff

Front Desk Receptionist / Scheduler Resume Examples & Samples

• Obtains all appropriate forms as required
• Obtains demographic and insurance information
• Obtains copy of patient's insurance cards and current driver's license for file
• Minimum three (3) years experience preferably in a medical setting with multiple physicians
• Preferred experience scheduling for diagnostic imaging

Related Job Titles

Front Desk Receptionist Resume Sample

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Work Experience

• Responds to clients’ inquires via phone, email or in-person
• Accepts and signs for deliveries, including letters, packages etc. and distributes them
• Maintains accurate logs of received and used materials
• Administers the GBF visitor safety program, this includes providing personal protective equipment in order to ensure visitor safety
• Trains contractor and service personnel as directed
• Comply with Four Seasons’ Work Rules and Standards of Conduct
• Mobile Position requiring movement behind the desk and within the hotel
• Provides all around administrative support as needed
• Good speaking and listening skills
• Interact with others, both in person and through phone, e-mail, and written
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in The Employee Handbook
• Uploads and processes vendor invoices, violation letters, and other homeowner-related documents to FSRConnect in a timely manner as scheduled and/or as directed
• Welcome, greet and screen visitors and identify appropriate Black Hills contacts. Communicate clearly and establish friendly, positive and cooperative relationships with all who enter the building
• Follow corporate procedures relating to security for the front desk function: issue and manage temporary security cards
• Support all employees in the corporate building as requested: monitoring deliveries, vendor visits, etc
• Continuous standing for entire shift
• Informs provider’s assistant of no shows and cancellations
• Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)
• Great visitors and answer the phones
• Provide information to callers and guests to help them go the right place
• Be knowledgeable of what is happening within the organization to present a good impression
• Drafts letters, memoranda, and other documents/proposals as necessary

Professional Skills

• Excellent organizational skills with attention to detail, accuracy and timeliness. Strong analytical and problem-solving skills
• Excellent interpersonal skills; experience in a teamwork and customer service skills are required
• Excellent computer skills required including accurate keyboarding skills
• Excellent customer service skills: great communication skills, both written and verbal
• Excellent communication skills with fluent spoken and written English. Additional language skills is an advantage
• Strong organizational skills; oral and written communication skills
• Excellent interpersonal skills and communication skills; ability to work as a member of a team in a busy office

How to write Front Desk Receptionist Resume

Front Desk Receptionist role is responsible for customer, computer, organizational, interpersonal, microsoft, basic, excel, typing, word, outlook. To write great resume for front desk receptionist job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Front Desk Receptionist Resume

The section contact information is important in your front desk receptionist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Front Desk Receptionist Resume

The section work experience is an essential part of your front desk receptionist resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous front desk receptionist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular front desk receptionist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Front Desk Receptionist resume experience can include:

• Excellent organizational and time management skills and experience determining priorities
• Exceptional phone skills and interaction skills required
• Strong attention to detail, follow-up and excellent organizational skills
• Possess strong multitasking skills
• Good communication (verbal and written), negotiation, interpersonal and decision making skills
• Strong computer skills, including proficiency in Microsoft Office Suite – Excel, Word, Power Point and Outlook

Education on a Front Desk Receptionist Resume

Make sure to make education a priority on your front desk receptionist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your front desk receptionist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Front Desk Receptionist Resume

When listing skills on your front desk receptionist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical front desk receptionist skills:

• Data entry & computer skills including applications Word, Excel, Access & Outlook Strong customer service, communication & telephone skills
• Use strong prioritization skills and a sense of urgency
• Impeccable customer service skills and the ability to communicate effectively with others
• Strong Microsoft Office Suite skills including Excel, Word for document creation and editing
• Patience and strong listening skills for servicing our clients
• One year prior medical and/or reception experience required.- Computerized scheduling and EMR experience is required.-

List of Typical Experience For a Front Desk Receptionist Resume

Experience for front desk / receptionist resume.

• Excellent communication skills. Professional knowledge of English, knowledge of another language is an asset
• Always look to enhance skills and knowledge
• Good reading, writing and oral proficiency in the English and Arabic language
• Demonstrates basic understanding of emergency call system
• Experienced in using multi-line phone and/or switchboard

Experience For Overnight Front Desk Receptionist Resume

• Cash handling experience (debit/credit) transactions
• Maintain a good working relationship with co-workers inside and outside department
• Experience in working with cadets in an educational environment is desirable
• A valid driver's license is required and any employment offers are contingent upon a clear background check
• We do look for stable past work history and previous work experience

Experience For Ouac Front Desk Receptionist Resume

• At least 1-year experience as Front Office Agent in a luxury hotel
• Experience with Microsoft Office Software (Word, Excel, and Outlook)
• Front Desk Receptionist experience
• Experience as an administrative assistant or receptionist
• Greet and welcome visitors, validate parking and provide visitor badges

Experience For Front Desk Receptionist / Scheduler Resume

• Operate switchboard, ID creation, and computer
• Successful experience in a senior level administrative support role
• Knowledge or experience in security practices is helpful
• Previous Front Desk experience in a luxury hotel
• Entry level administrative experience acceptable
• Multi-task & prioritize according to situations
• Follow direction and set priorities
• Relevant administrative & front-office experience

Experience For Front Desk Receptionist / Admin Resume

• Greet visitors and manage their experience at myON
• Experience with Practice Management Software
• Work alone and demonstrate initiative
• Possess a strong desire to learn new concepts and to challenge yourself to learn and grow
• Coordinate and communicate with other departments to provide a smooth guest experience
• Experience in a Front Desk or Receptionist role
• Previous experience as a Medical Secretary and/or Front Desk Receptionist
• Previous experience in a Secretarial and/or Front Desk role
• Front Desk and/or Secretarial experience

Experience For Medical Front Desk / Receptionist Resume

• Experience in a Front Desk Receptionist role
• Previous experience in a Secretarial and/or Front Desk Receptionist role
• Experience within a Medical Office and/or Hospital environment
• 1-2 years receptionist/administrative support experience
• Previous experience in a Front Desk, Receptionist, and/or Secretarial role

Experience For Front Desk Receptionist / Concierge Resume

• At least one year experience as Receptionist or Clerical Support
• Some higher education experience
• Aptitude for numbers with strong attention to detail
• 2 + years of administraive and front desk experience
• At least two years' office experience required

Experience For Clinical Front Desk Receptionist / Cashier Resume

• Strong customer focus and service ethos
• Experience in aviation industry is desirable
• Experience with Avaya phone consoles or similar systems
• Experience as administrative assistant or as a receptionist
• Fielding telephone calls, receiving and directing visitors
• Ordering and managing supplies and equipment, and working with office vendors
• Ordering of inventory and obtaining estimates for new projects
• Processing and submitting travel requests
• Processing and receipting of Purchase Orders

Experience For Scheduler / Front Desk Receptionist Resume

• Processing and submitting check requests, interdepartmental invoices, and journal entries
• Welcoming and registering Residence Club guests
• Taking a distributing proper detailed notes
• Checking and maintaining emails
• Transmitting various documents using computer, mail, and/or fax
• Maintaining files and filing systems
• Maintaining office inventory and ordering supplies

Experience For Front Desk Receptionist Office Assistant Resume

• Answering phones in a pleasant professional manner and taking messages
• Entering data from the patient intake form and creating invoices in the Practice Management System
• Collecting all super bills at the end of the day & balancing fees collected for the day
• Processing facilities and special project requests
• Typing of Clinical memos as requested by director of Clinical Pediatric Dentistry program
• Answering a multi phone line system
• Greeting guests with a professional and kind demeanor

List of Typical Skills For a Front Desk Receptionist Resume

Skills for front desk / receptionist resume.

• Solid problem-solving skills are required on occasion to deal with customer conflict
• Self-starter, professional demeanor and outgoing style with excellent customer service skills
• Strong communication and customer service skills are essential
• Professionalism, strong written and oral communication skills, knowledge of appropriate telephone etiquette, HIPPA guidelines
• Solid computer and phone skills required
• Experience of proven experience as an office manager or similar role
• Polished, poised and have excellent verbal and written communication skills
• Strong negotiation skills to get the best prices
• Excellent verbal, written communication and customer service skills required.-

Skills For Overnight Front Desk Receptionist Resume

• Excellent phone etiquette, communications, interpersonal skills
• Computer experience and skills required
• Excellent verbal and written communication skills; ability to communicate with all levels of employees/candidates/visitors
• Take reservations, check in guests and provide excellent customer service skills
• Excellent communication and English language skills (written and oral)
• Good interpersonal skills, able to communicate well and work with people across different levels
• Great computer skills, including Microsoft Word
• Comfortable navigating Microsoft Office suite with basic skills in: Outlook, Word, and PowerPoint
• Have a great listening capacity and be able to communicate effectively

Skills For Ouac Front Desk Receptionist Resume

• Advanced skills with Adobe Acrobat
• Additional language skills (French)
• Effectively communicate information in a clear and understandable manner, both
• Basic computer skills and Excel for data entry
• Basic professional computer skills

Skills For Front Desk Receptionist / Scheduler Resume

• Effectively manage their time and be highly organized
• Intermediate computer skills to include Microsoft Word and Excel
• Exceptional communication skills
• Proven experience in a corporate environment
• Administrative experience - strong preference for previous legal environment
• Proficient computer skills (Microsoft Outlook, Word, Excel)
• Advanced MSOffice skills required

Skills For Front Desk Receptionist / Admin Resume

• Prior work experience in a Front Desk position
• Experience in a receptionist role with heavy phone/multiple line experience
• Basic Word, Excel and Outlook skills
• Demonstrated ability to prioritize, plan and manage workload in a deadline-oriented environment
• 6 months experience with excellent customer service
• Great customer service skills and attention to detail
• Microsoft Office and Internet Explorer computer expert skills

Skills For Medical Front Desk / Receptionist Resume

• Japanese or Chinese (Mandarin or Cantonese or Both) language Skills Required
• Valid Driver’s license required. Ability to obtain and maintain approval to operate a vehicle by Skookum’s insurance carrier
• Microsoft Word intermediate skills
• Possess exceptional oral communication skills
• Welcoming and supporting the hospitality of a Sunrise community by creating a good first impression
• Distributing and retrieving high priority packages
• Validating all guests and messengers
• Strong candidates to have above average knowledge and/or capability of: Quoting, processing & following up on Purchase Orders, Supplies & Inventory

Skills For Front Desk Receptionist / Concierge Resume

• Assume responsibility for establishing and maintaining effective communication, coordination, and working relations with all team members
• Demonstrates basic understanding of emergency call system and nurse paging system after training
• Previous experience in an Architectural / Engineering consulting service area
• Experience opening and closing an office
• Receives all UPS, Federal Express or carrier packages, stores in holding area and ensures recipient signature is acquired prior to releasing package
• Two or more years of Shipping & Receiving experience in a corporate environment
• Previous experience providing administrative support in a health care setting
• Two (2) years administrative support experience including answering multi-line phone systems

Skills For Clinical Front Desk Receptionist / Cashier Resume

• Handle the check-in process in an efficient and engaging manner, personalizing the experience for each guest
• Experience with travel, calendar management, meeting planning, etc
• Experience using Microsoft office including Word, Outlook, and Excel
• Demonstrates basic understanding of emergency call system and paging system
• Operates a switchboard or telephone console to route incoming calls and place outgoing local and long distance calls

Skills For Scheduler / Front Desk Receptionist Resume

• Experience in recruiting, staffing, or customer service related field
• Valid Massachusetts Driving License
• Experience Handling High Volume of Inbound Calls
• Recent office and administrative experience in a corporate setting
• Experience working in a Doctor’s office or Dental clinic
• Some experience with general office equipment including but not limited to scanner/copier, postage machine, etc
• Build a strong working relationship with vendors to resolve issues quickly and efficiently
• Experience working as a receptionist in an office environment
• Customer service and bookkeeping experience

Skills For Front Desk Receptionist Office Assistant Resume

• Experience working with high level executives
• Experience working a multi-line phone required
• Extremely detail oriented, ability to prioritize and multi-task while still meeting deadlines
• Proactive thinker with excellent communication abilities and problem solving capabilities
• Demonstrate integrity and high standards by managing information and data in a highly confidential and professional manner
• Experience in coordinating projects and people

List of Typical Responsibilities For a Front Desk Receptionist Resume

Responsibilities for front desk / receptionist resume.

• Proven work experience as a Receptionist, Front Desk Receptionist or similar role
• Experience reviewing and inputting data into multiple systems, identifying errors, and making changes
• The ability to monitor processes and adjust schedule according to priorities; to understand the dynamics and be proactive in responding
• Administrative support experience including answering multi-line phone systems
• Solid understanding of working as an assistant
• Provides an active, enthusiastic telephone experience for customers and potential customers, exercising professional speech and actions
• Operate light mail processing equipment
• Operate scanning equipment to convert paper documents into digital documents
• The ability to be proactive in seeking to acquire knowledge to improve overall job effectiveness

Responsibilities For Overnight Front Desk Receptionist Resume

• Experience handling multi-line switchboard
• Work closely with the recruiting team to ensure job candidates have the best possible experience
• Excellent benefits package offered including medical, vision, dental and 401k Retirement plan
• Experience dealing with upset or unhappy clients
• Experience in shipping international correspondence
• Experience in reception
• Maintains a thorough knowledge of all services and experiences offered at the Spa Club, and shares that knowledge with guests
• Demonstrate autonomy, a great ability to work alone and make decisions

Responsibilities For Ouac Front Desk Receptionist Resume

• The ability to prioritize and handle multiple tasks
• Has previous executive level experience, with discretion regarding confidential and sensitive matters
• Experience working with graduate and international students
• Previous Experience as Front Desk Receptionist with a Five Star Hotel and Resort
• Previous hotel/resort experience required or similar previous position

Responsibilities For Front Desk Receptionist / Scheduler Resume

• Experience with data entry
• Administrative experience
• Strong communicator with customers
• Experienced customer service person
• Experience as a front desk receptionist
• Previous experience as a receptionist in a professional environment
• Strong knowledge of Excel and have the ability to multi task
• Intermediate to Advanced knowledge and skill in the use of Excel, PowerPoint & Outlook

Responsibilities For Front Desk Receptionist / Admin Resume

• Previous Hotel Front Desk experience considered an asset
• Excellent customer service & telephone etiquette
• Has a demonstrated track record of quality support and high performance
• Strong work ethic, self motivated and works with limited direction
• Excellent communicator, collaborates well with others
• Have a good memory for numbers
• Receptionist or office support experience
• Front desk/ reception experience

Responsibilities For Medical Front Desk / Receptionist Resume

• Admin support experience
• Receptionist experience in a corporate environment
• Work experience in reception, customer service and/or operations
• Experience with Microsoft Office applications (Outlook, Word, Excel)
• At least one years' office experience required
• Customer Service Experience both on the telephone and in person
• Proven track record of success,
• Develop strong relationships and work with remote and internal team members
• Front desk medical experience or medical terminology knowledge

Responsibilities For Front Desk Receptionist / Concierge Resume

• Experience with Outlook and general computer literacy
• Ensure that all appropriate forms are completed prior to seeing the provider and provide instruction as needed
• Solid ability to resolve daily tasks
• One or more years of experience in a customer service, hospitality and/or administrative support role
• Strong focus on quality with continuous drive towards process improvement and customer satisfaction
• Experience in front line guest services

Responsibilities For Clinical Front Desk Receptionist / Cashier Resume

• 6 months + years experience within an office environment
• Prioritize, plan work activities, and use time efficiently
• Efficiently operate a multi-line telephone system
• Experience with a multiple line busy switchboard
• File, fax, handle/prioritize, sort and distribute mail; Inventory, order, track, and put away office supplies and paper products
• Experience in automated office environment required
• Clerical and/or Front Desk experience

Responsibilities For Scheduler / Front Desk Receptionist Resume

• Previous Medical Practice and Administrative experience
• Cosmetic and Plastic Surgery office experience
• Two or more years of traditional office experience required for this role
• As front desk/receptionist experience
• Customer Service experience / personality

Responsibilities For Front Desk Receptionist Office Assistant Resume

• Demonstrate resourcefulness, be strict and follow the instructions of his superior
• Experience in an administrative assistant or receptionist role
• Excellent communication, organizational and administrative abilities
• Detail-oriented with a strong habit of follow-through
• + Front Desk Experience
• + Customer Service Experience
• 1 year experience as a Receptionist/Operator

Related to Front Desk Receptionist Resume Samples

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How to Write a Receptionist Resume Summary with Samples

To secure a receptionist position, you’ll need a compelling resume with a strong summary that highlights your most relevant qualifications and accomplishments. As the first point of contact for many internal and external clients, receptionists must be organized, personable and proficient in both written and verbal communication. This article explains how to write an effective receptionist resume summary with samples provided.

What is a resume summary?

A resume summary is a brief summary of your work experience and everything you can offer to the position you’re applying for, covered in just one or two sentences. Also known as a professional summary, this section should provide a clear idea of what your resume demonstrates regarding your previous experience and developed skills. 

When writing your resume summary, you should consider the key qualifications listed in the job description and tailor your summary to include the qualifications you have that match what the employer is looking for in a candidate. This can ensure you use this brief section to discuss the ways in which your experience and skills can benefit their office.

Receptionist resume summary examples

Here are some examples that showcase the features you should include in your receptionist resume summary:

‘Friendly and organized receptionist with exceptional customer service skills in both written and verbal communication. Fluent in English and Spanish composition.’

This example highlights all the most important skills necessary for a receptionist to excel in an entry-level role.

‘Receptionist with over seven years of experience in both the public and private sectors. Highly organized and self-motivated with a diplomatic personality and adept at managing stressful situations and sensitive materials.’

This summary describes a receptionist who is more experienced. Because they have so many years on the job, mentioning any relevant education achievements is generally less important than the job experience itself. 

‘Enthusiastic receptionist with four years of hands-on experience providing front-desk service for a major corporation. Highly personable multitasker capable of answering phone calls, guiding visitors and maintaining general office security in accordance with established procedures.’

This summary describes a receptionist applying for a position that’s likely high-level with a lot of activity in a fast-paced office environment. Multitasking is a common skill required for receptionists, so highlighting it in your summary can be useful.

‘Highly trained receptionist with 10 years of experience working various front-desk positions, excelling in those reliant on digital record-keeping systems and efficient filing using state-of-the-art software.’

If you’re a career receptionist looking for a new position, consider writing a resume summary similar to this one. Not only does it show extensive experience, but it demonstrates variety, adaptability and technical experience. 

‘Receptionist with three years of experience in a fast-paced corporate environment. Competent at data entry and word processing with a 90 wpm typing speed, in addition to scheduling appointments and greeting clients.’

This summary is best suited for a receptionist looking for a position at a fast-paced company that’s looking for a lot of work to be done in the shortest amount of time possible. The summary highlights speed as a central skill.

‘Versatile receptionist with a friendly telephone manner and exceptional written and verbal communication skills. Customer-focused with creative problem-solving skills suitable for supply management and customer service.’

If the position you’re applying for involves a wide variety of tasks to perform as a receptionist, consider a summary like this one. It highlights several different responsibilities as well as the necessary skills to excel in all of them.

‘Reliable receptionist with the communication and organizational skills necessary to serve as the first point of contact and to manage general administrative tasks. Experienced with complex filing systems, both physical and digital, in addition to scheduling and supply management.’

This summary sample is useful for a receptionist position at a company that values organization and image. If you’re applying for a company in which the receptionist has to keep track of an excessive amount of data or has to greet a lot of visitors, a summary like this that showcases service and record-keeping is ideal.

‘Adaptable receptionist with experience in a wide variety of industries and a history of success in providing premier customer service. Effectively manages general office administration and adept at digital record-keeping and scheduling using applications like MS Office and QuickBooks.’

If you’re applying for a tech company receptionist position, it’s always beneficial to highlight your technical proficiencies. This sample specifies, by name, two common programs receptionists have to use, in addition to highlighting work experience.

‘Focused and passionate receptionist with extensive experience in conflict resolution in a variety of situations. Proficient in detail-oriented medical record-keeping software and Microsoft Office programs.’

This summary indicates that the applicant is uniquely suited to be a receptionist at a medical facility by highlighting their experience with relevant software and conflict resolution skills.

‘Friendly receptionist fluent in both English and Spanish with exceptional verbal and written communication skills. Customer-service oriented with extensive experience in correspondence composition.’

The receptionist in this summary indicates that they have extensive experience with positions that interact with diverse customers who speak various languages. Relevant skills are also stated.

‘Efficient and detail-oriented front desk receptionist with exceptional guest service skills. Skilled in POS terminal use and commended by guests with a 99% approval rating on average. Fluent in English and Spanish.’

This summary is effective for a hospitality receptionist position. It not only demonstrates expertise with guest services but also with additional skills like POS terminal operation and bilingualism.

‘Award-winning receptionist with four years of experience as a hotel front desk clerk at a busy 5-star property seeking to leverage customer service skills to enhance the guest experience at your prestigious hotel.’

This summary is focused on highlighting accomplishments, and that’s useful when applying for competitive receptionist positions with higher barriers of entry such as front desk agents at an upscale hotel.

When you keep your receptionist resume summary similar to these samples with all the necessary features, you’ll be in a much better position to have a resume that stands out from the rest.

Top 18 Front Desk Receptionist Resume Objective Examples

Updated July 15, 2023 13 min read

A resume objective is a brief statement that appears at the top of your resume and introduces you to the position you are applying for. For a front desk receptionist position, your resume objective should highlight any relevant experience and skills that demonstrate your ability to be an effective receptionist. To make sure your resume objective is effective, focus on the specific role you are applying for and emphasize how you can help the company achieve its goals. Additionally, avoid using generic phrases such as "seeking a challenging opportunity" or "looking for a career change." Instead, provide examples of how your past experience can benefit the organization. For example: “Experienced front desk receptionist with 4 years of customer service experience seeking to leverage strong organizational and communication skills to provide excellent service in ABC Company’s front office.”

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Top 18 Front Desk Receptionist Resume Objective Samples

• To obtain a Front Desk Receptionist position in an organization where I can utilize my customer service and communication skills.
• Seeking a Front Desk Receptionist role to leverage my excellent interpersonal and organizational skills.
• To secure a position as a Front Desk Receptionist at a reputable company, where I can utilize my strong customer service and administrative skills.
• Utilize my experience as a Front Desk Receptionist to provide exceptional customer service and support to clients.
• To work as a Front Desk Receptionist in an organization that values hard work, dedication, and customer service excellence.
• Looking for an opportunity to join a team of professionals as a Front Desk Receptionist to provide top-notch customer service.
• Applying for the position of Front Desk Receptionist with the aim of utilizing my knowledge and experience in providing excellent customer service.
• To obtain the role of Front Desk Receptionist where I can use my excellent communication, organizational, and problem-solving skills.
• Desire to secure the role of Front Desk Receptionist at your esteemed company where I can apply my exceptional customer service capabilities.
• Aiming for the position of Front Desk Receptionist at your organization to bring forth my expertise in providing quality services with great efficiency.
• Seeking employment as a Front Desk Receptionist to apply my knowledge in providing superior customer service while maintaining high standards of professionalism.
• Eagerly looking forward to working as a Front Desk Receptionist where I can contribute effectively by utilizing my exceptional communication skills.
• Aspiring for the role of Front Desk Receptionist at your reputed company with the goal of delivering outstanding services through effective problem solving abilities.
• To be part of your team as a professional front desk receptionists who is highly organized, detail oriented, and passionate about delivering quality services with utmost efficiency.
• Looking for an opportunity to join your team as a front desk receptionists where I can make use of my strong interpersonal skills while providing excellent customer service experiences.
• Seeking an entry-level position as front desk receptionists wherein I can demonstrate my dedication towards ensuring optimal client satisfaction through effective communication techniques.
• Applying for the job opening at your firm as front desk receptionists so that I may use my extensive experience in providing quality services while upholding high standards of professionalism.
• Aspiring for the role of front desk receptionists in order to employ my expertise in delivering outstanding client services while ensuring efficient operations within the organization

How to Write a Front Desk Receptionist Resume Objective

Writing a resume objective for a front desk receptionist position can be daunting, but it doesn't have to be. Crafting an effective resume objective is essential in order to make sure your skills and qualifications stand out to potential employers. Here are some tips on how to write an effective resume objective for a front desk receptionist position.

First, consider what type of job you are applying for. Are you looking for a full-time or part-time role? What type of organization will you be working in? Answering these questions can help you craft an objective that is tailored to the specific job you are applying for.

Next, think about the key qualities and skills that employers look for when hiring a front desk receptionist. Examples include excellent customer service skills, strong organizational abilities, knowledge of computer systems, and the ability to multitask under pressure. Make sure to highlight these traits in your resume objective so that employers know why they should hire you.

Finally, make sure to include any relevant experience or certifications that could set you apart from other applicants. For instance, if you have experience with a particular software program or have earned a certification related to the job, this should be included in your resume objective as well.

By following these tips, writing an effective resume objective for a front desk receptionist position can be easy and straightforward. By clearly outlining your skills and experiences and emphasizing why you would make an ideal candidate for the job, your resume will be sure to stand out from the competition!

Related : What does a Front Desk Receptionist do?

Key Skills to Highlight in Your Front Desk Receptionist Resume Objective

In the competitive job market, it's crucial to make your resume stand out by highlighting key skills in your objective statement. As a front desk receptionist, you are often the first point of contact for clients and customers, making your role vital in shaping their first impression of the company. This section will delve into the essential skills that potential employers look for when hiring a front desk receptionist. By emphasizing these skills in your resume objective, you can effectively demonstrate your suitability for the role and increase your chances of landing an interview.

1. Multitasking

A Front Desk Receptionist often has to handle multiple tasks at once, such as answering phone calls, greeting visitors, scheduling appointments, and managing administrative tasks. Therefore, multitasking is a crucial skill for this role. It allows the receptionist to efficiently manage their duties without compromising the quality of their work or customer service. Including this skill in a resume objective will demonstrate to potential employers that the candidate can handle the fast-paced nature of the job and fulfill various responsibilities simultaneously.

2. Time-management

A Front Desk Receptionist often handles multiple tasks at once, such as answering phone calls, scheduling appointments, and assisting visitors. Therefore, strong time-management skills are essential to prioritize tasks effectively, meet deadlines and ensure smooth operations. Mentioning this skill in a resume objective can demonstrate an ability to perform efficiently in a fast-paced environment.

3. Microsoft Office

A Front Desk Receptionist often needs to use Microsoft Office for various tasks such as scheduling appointments, managing emails, creating documents or spreadsheets, and preparing presentations. Proficiency in this software suite demonstrates the ability to effectively handle administrative tasks and manage office operations efficiently. Including this skill in a resume objective shows potential employers that you have the necessary technical skills to perform the job effectively.

4. Customer service

A Front Desk Receptionist is often the first point of contact for a company, interacting with clients, customers, and guests. Excellent customer service skills are needed to ensure that all interactions are positive and professional. This skill helps in building a good image of the company, resolving issues effectively, and providing information accurately. Including this skill in a resume objective shows potential employers that you can handle customer interactions efficiently and contribute to their company's reputation for excellent customer service.

5. Telephone etiquette

A front desk receptionist is often the first point of contact for clients or customers, either in person or over the phone. Having proper telephone etiquette is crucial as it directly affects the company's image and customer satisfaction. This skill demonstrates the ability to communicate effectively, professionally, and courteously, which can help in managing customer relations and handling inquiries or complaints efficiently.

6. Data entry

A Front Desk Receptionist often needs to input data into a computer system, such as visitor information, appointments, or other records. This requires accuracy and attention to detail. Therefore, having data entry skills can help ensure that all information is recorded correctly and efficiently, contributing to the smooth operation of the front office. Including this skill in a resume objective can highlight the candidate's ability to handle administrative tasks effectively.

7. Problem-solving

A Front Desk Receptionist is often the first point of contact for anyone entering or contacting a business. They may encounter various issues such as scheduling conflicts, customer complaints, or unexpected situations. Having problem-solving skills allows the receptionist to effectively handle these situations and find suitable solutions quickly and efficiently. This ensures smooth operations within the organization and high levels of customer satisfaction. Including this skill in a resume objective shows potential employers that the candidate can handle challenges independently and contribute to maintaining a positive company image.

8. Scheduling

A Front Desk Receptionist often manages appointments, meetings, and events for the office or organization. Proficiency in scheduling is crucial to ensure that all operations run smoothly and efficiently. This skill demonstrates the ability to manage time effectively, prioritize tasks, and maintain a well-organized work environment. Including this skill in a resume objective can highlight the candidate's capability to handle administrative tasks professionally, thus making them a strong contender for the position.

9. Conflict resolution

As a Front Desk Receptionist, you are often the first point of contact for clients or customers. Conflicts or issues may arise that require immediate attention and resolution. Having conflict resolution skills indicates your ability to handle such situations professionally and effectively, maintaining a positive image of the company. This skill is crucial in ensuring customer satisfaction and smooth operation of front desk activities.

10. Organizational

A Front Desk Receptionist is often the first point of contact in an organization, responsible for managing schedules, answering phone calls, and maintaining files. Organizational skills are crucial for this role as they help to ensure that all tasks are completed accurately and efficiently. These skills also aid in keeping the workplace tidy and organized, which contributes to a professional image and smooth operations. In a resume objective, it's important to highlight this skill to show potential employers that you can effectively manage multiple tasks and responsibilities.

In conclusion, it is essential to carefully consider the key skills you highlight in your front desk receptionist resume objective. These skills should not only reflect your capabilities and experiences but also align with the specific requirements of the job you are applying for. By effectively showcasing these skills, you can create a powerful first impression and increase your chances of securing an interview. Remember, your resume objective is a brief yet potent opportunity to demonstrate how you can add value to the organization, so make every word count.

Related : Front Desk Receptionist Skills: Definition and Examples

Common Mistakes When Writing a Front Desk Receptionist Resume Objective

When writing a resume objective as a front desk receptionist, there are some common mistakes that can cost you an interview. These mistakes include not tailoring your objective to the position, being too vague, not highlighting relevant skills and experiences, and using clichés.

First and foremost, it is important to tailor your resume objective to the specific job opportunity. Generic objectives such as “seeking an entry-level position in customer service” will not grab a hiring manager’s attention. Instead, focus on what you can bring to the company and how you would contribute if hired. Make sure your objective aligns with the job description and is tailored for that particular role.

Another mistake when writing a front desk receptionist resume objective is being too vague or non-specific. Your objective should clearly explain why you are applying for the job and what makes you qualified for it. It should be concise yet detailed enough to convey your qualifications and career goals at the same time. Avoid generic phrases such as “looking for an opportunity” or “seeking new challenges” as they don’t provide any information about yourself or why you are applying for the job.

It is also important to highlight relevant skills and experiences in your resume objective. Focus on any transferrable skills such as communication, organization, multitasking, problem solving or customer service that may be applicable to this role. Showcase any prior experience working in customer service or similar positions that demonstrate your ability to handle front desk duties effectively.

Finally, avoid using any clichés or buzzwords in your resume objective statement such as “a motivated self-starter” or “team player” as these terms have become overused by applicants and lack originality. Instead of relying on tired phrases, focus on demonstrating your qualifications through facts about yourself such as education level, certifications earned or volunteer activities participated in that make you stand out from other applicants vying for the same role.

By avoiding these common mistakes when writing a front desk receptionist resume objective statement, you can ensure that yours stands out from other applicants vying for the same position while conveying why you are uniquely qualified for it.

Related : Front Desk Receptionist Resume Examples

A right resume objective for a front desk receptionist should demonstrate how the applicant's skills and experience make them an ideal fit for the position, while a wrong resume objective would focus on what the applicant hopes to gain from the job.

Editorial staff

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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5 Medical Receptionist Resume Examples for 2024

Writing a resume for a medical receptionist role can be tricky. This article will show you proven resume examples that work. You will learn what hiring managers look for and how to highlight your skills effectively. Follow these tips to improve your chances of landing the job you want.

• 09 Jun 2024 - 4 new sections, including 'Where to list education', added
• 09 Jun 2024 - 6 new resume templates, including Aspiring Medical Receptionist, added
• 07 Jun 2024 - Article published
• 04 Jun 2024 - Resumes approved
• 02 Jun 2024 - First draft complete

  Next update scheduled for 17 Jun 2024

Here's what we see in top medical receptionist resumes.

Show Your Impact With Numbers : Great resumes use metrics like reduce wait times by 15% , processed 500 patient records monthly , increased appointment booking accuracy by 20% , cut patient complaints by 10% .

Include Relevant Skills : Include skills that you have and are in the job description. Some popular ones are electronic medical records (EMR) , appointment scheduling , insurance verification , medical coding , HIPAA compliance .

Highlight Your Tech Skills : Show your ability to use medical software. Phrases like proficient in EMR systems and adept with patient databases help catch attention.

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widget 2: red / but not serious Here's a short quick tip / warning for people to include. If your symptoms get worse or do not improve after 1 day, go to a lower altitude if you can. Try to go around 300 to 1,000 metres lower.

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Medical Receptionist Resume Sample

Where to list education.

If you have just graduated or are a current student, list your education first. This shows your qualifications upfront. If you have a lot of work experience, list your job roles first. Show recent training if relevant.

For those with further or continuing education, list it first to show new skills or qualifications. This will help explain gaps in your work history.

Highlight relevant skills

Show communication skills and patience, as you will interact with patients and medical staff. Use bullet points to make these skills clear.

Include any experience with medical software or scheduling tools. These are important in a medical receptionist role. Highlight your comfort with technology.

Medical Office Coordinator Resume Sample

Ideal resume length.

Keep your resume to one page if you have less than 10 years of experience. Shorter resumes are easier to read. Focus on the most recent and relevant roles.

If you have senior-level experience, two pages are okay. Make sure to use space wisely and remove outdated information like old education details or extracurriculars.

Senior Medical Receptionist Resume Sample

Showcase experience in medical settings.

Even if you have general receptionist experience, include any work in medical offices or clinics. It shows you understand the environment.

If you have certifications in health administration or other related fields, list them. This can set you apart from other candidates.

Medical Receptionist with Pediatric Specialization Resume Sample

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