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Effects of Language Barriers

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Published: Jan 30, 2024

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Definition and types of language barriers, impacts on personal communication, effects on business and professional communication, sociocultural implications, solutions to overcome language barriers, case study/examples.

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Language Barriers to Communication & How to Overcome it: An Overview

Language Barriers to Communication can stifle Communication in a world teeming with diverse tongues and this blog delves into these linguistic divides. It sheds light on their nature and presents practical solutions. By embracing these strategies, we can dismantle these walls and pave the way for seamless interaction across cultures.

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Picture a world where words are keys, but not everyone holds the right ones. This is the realm of Language Barriers to Communication—a silent challenge that can turn vibrant dialogues into mazes of misunderstanding. Yet, with creativity and empathy, we can forge keys that unlock any linguistic lock, uniting voices in harmony. This blog delves into Language Barriers to Communication and presents practical solutions to overcome these obstacles. 

Table of Contents  

1) What is a Language Barrier? 

2) Types of Language Barrier 

3) Impact of Language Barriers on business 

4) Overcoming Language Barriers 

5) Conclusion 

What is a Language Barrier?  

The Language Barrier is a sort of invisible wall that divides people not only by the way they speak but also by their different worlds. It transcends the simple incompatibility of languages; it is a void that can block the exchange of knowledge, feelings, and experiences. When we meet a person whose language we don’t understand, it feels like a part of our human experience that is unreachable. 

This barrier isn’t just about different national languages; it can also be about dialects, accents, or even the specialised jargon used in various professions. Everyone has a unique language tailored to their life and experiences, and sometimes, these languages don’t align, creating gaps in understanding. 

A Language Barrier is a human issue—it’s about connection or the lack thereof. It’s about the frustration of not being able to express your thoughts and feelings and the loneliness that comes when you realise that your words might never be fully understood by someone else. It’s about the effort we must put in to bridge these gaps, to reach out with more than words—to communicate with gestures, expressions, and empathy—to ensure that no voice goes unheard and no story goes untold.  

Types of Language Barriers 

Language Barriers represent a complex challenge in our increasingly interconnected world. These barriers can arise from various sources and affect how we communicate, understand, and interact. Let's delve deeper into each type of Language Barrier, exploring their nuances and their impact on our interactions.  

1) Spoken languages and dialects 

More than 7,000 spoken languages are known worldwide, and numerous dialects are within them. For example, Mandarin and Cantonese are both Chinese languages. However, their speakers may not understand each other because of major differences in pronunciation and vocabulary. In the same way, the English spoken in the United States is as different from that spoken in Scotland as in the accent, idioms and slogans. Such variations may result in misunderstanding and misinterpretation of speech during daily interactions, business engagements, and diplomatic relations. 

2) Company-specific language 

In business, companies create their internal vocabulary, which can blend acronyms, buzzwords, and technical phrases. For instance, a recruit at Amazon might struggle with any abbreviations such as ‘Weekly Business Review’ (WBR) and ‘Can’t Realise a Profit’ (CRaP). Such language without proper onboarding can alienate new employees and affect Communication effectively. 

3) Language disabilities 

Language disorders are a complex group of disabilities. Dyslexia impacts reading and writing functions, making it difficult for people to read and write. This can be a source of issues in educational and vocational settings where one is required to read. Aphasia, which may result from a stroke or injury in the brain, can prevent a person from being able to use and understand language, making it lonely and frustrating for that individual. 

4) Various writing systems and scripts 

The diversity of writing systems adds another layer of complexity. For example, a person fluent in spoken Japanese may find reading a text in Arabic challenging, as the scripts are entirely different. Even within a single language like Chinese, simplified and traditional characters can pose difficulties for readers accustomed to only one form. 

5) Technical languages 

Technical languages are full of specialised vocabulary that can be incomprehensible to outsiders. In the legal field, terms like ‘res judicata’ or ‘stare decisis’ are commonplace but may require explanation for those without legal training. In medicine, words like ‘hypertrophic cardiomyopathy’ describe specific conditions but can be jargon to non-medical professionals. 

Overcoming Language Barriers: Various strategies can be employed to bridge these gaps. For spoken languages, translators and Interpreters play a vital role in facilitating Communication. In companies, clear and comprehensive training can help demystify internal language.  

For those with language disabilities, tailored educational programs and assistive technologies can provide support. Exposure and education can help individuals become familiar with different writing systems and scripts. Lastly, professionals can use layman’s terms to explain technical concepts to those outside their field. 

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The impact of Language Barriers on business 

Language Barriers in business can be a key variable determining the success or failure of international operations. Efficient Communication is an essential aspect of doing business. These Language Barriers can cause multiple misinterpretations and errors, which are expensive in terms of financial resources and business relationships. 

Companies in a globalised economy tend to conduct operations in several areas where the languages spoken are not the same. Such diversity is a source of strength but also problematic. Poor Communication between employees or stakeholders can impede project delivery, cause errors in task accomplishment, and sometimes lead to damaged business relationships. Similarly, Language Barriers may isolate employees, especially expatriates, from their local colleagues, which points to their performance and integration within the company. 

The ability to communicate in the local language of a market can significantly enhance a company’s reputation and facilitate deeper engagement with customers. It can reduce barriers to entry, improve customer experiences, and build brand trust. Conversely, lacking language proficiency can lead to isolation and missed opportunities. For instance, deficient language skills cost Britain’s economy almost £50 billion per year, or 3.5% of GDP, and American businesses lose more than £1.7 billion a year due to cultural misunderstandings. 

Multilingual teams can bring considerable advantages. They can improve a company’s reputation within specific geographic markets and increase employee engagement. Employees with language proficiency tend to perform better and have increased confidence. On the strategic level, language diversity influences power relations within multinational corporations, where employees can achieve informal power if they are more proficient in relevant languages than their colleagues. 

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Overcoming Language Barriers 

Overcoming Language Barriers is crucial in our globalised world, especially in business, education, and international relations. These barriers can lead to misunderstandings, inefficiencies, and lost opportunities. Here are some effective strategies to bridge the language divide, explained straightforwardly.  

Opt for simple language 

Using clear-cut language is like applying the rule of thumb, "keep it short and simple", in Communication. This is about steering clear from using complex words or terms that might be hard for those who don't speak the language or are unfamiliar with the topic.  

Consider it as explaining a complicated game to someone who's never played it; you'd want to define it using the simplest terms to keep them on the same page as soon as possible. This approach guarantees your message is precise and open to a wider audience, so there will be few misunderstandings.  

Secure a dependable translation service 

Picture you’re at a restaurant in a foreign country with a menu in a language unknown to you. An app for translation might be useful in telling you what to order in this case. Faithful translation is an indispensable tool for companies and organisations working in the international arena.  

They guarantee that documents, websites, and related Communication are correctly translated, understanding cultural nuances. It will be as if having a guide in an unknown language who translates the language and explains the cultural context so you won’t make missteps. 

Employ Interpreters 

Having an Interpreter becomes like having a personal assistant who can express themselves in the language you need. In situations where real-time Communication is required from person to person, such as meetings, negotiations, or conferences, Interpreters instantly connect people of different cultures. 

 They render the oral language and express the mood, emotion, and cultural features, allowing all participants to grasp one another without ambiguity. This kind of understanding is analogous to somebody who has learned the game rules inside out and, as a result, everyone plays by the rules and is fair. 

Offer training sessions for your staff 

Training sessions for staff can equip them with basic language skills or cultural awareness related to the markets or communities they interact with. This is like training for a sport; the more you practice, the better you get at playing the game.  

Such training can range from language classes to cultural customs and etiquette workshops, helping staff navigate cross-cultural interactions more effectively. It fosters a more inclusive workplace and improves Communication with clients and colleagues from diverse backgrounds. 

Utilise visual Communication techniques 

Visuals can often convey messages more universally than words alone. Using images, infographics, symbols, and videos can help bridge the language gap, much like how road signs use symbols to convey information to drivers worldwide, regardless of their language. This approach is especially useful in instructions, safety information, and marketing materials, offering a clear, universally understandable way to communicate key messages. 

Employ repetition 

This method helps you understand your message even if the listener or reader did not fully grasp it in the first place. This could mean simply changing the words, reiterating the main points at the end of the conversation, or summarising all important emails in bullet points. It is as if a friend told you many times where and when the meeting will take place just to ensure you won’t forget it. 

Practice courtesy 

Being patient and showing respect is more than enough to overcome Language Barriers. It is necessary to be aware of the difficulties of non-native speakers and to respect the effort that goes into communicating in a second language. It is about fostering an environment where candidates feel safe to ask questions and express themselves without fear of ridicule.  

Consider it as a generous host who gives every guest due attention and tries to understand their concerns, irrespective of the fact that they belong to different countries or speak a different language. 

Conclusion 

Overcoming the Language Barriers to Communication is not only about translating words from one language into another; it is also about enhancing understanding, respect, and good Communication among the world's cultures. By employing the different strategies discussed in this blog, we can create bridges of understanding in our interconnected world. This helps build personal and business relationships and contributes to a more empathetic and inclusive world. 

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Frequently Asked Questions

An example of a Language Barrier is when two people speak different languages or dialects, making it difficult to communicate effectively. For instance, a Spanish speaker and a Mandarin speaker may struggle to understand each other due to the language difference. 

The causes of Language Barriers include lack of self-confidence, fear of making mistakes, differences in dialect or pronunciation, judgment from others, and insufficient practice. These factors can hinder clear Communication and understanding between individuals. 

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Understanding and Overcoming Language Barriers: A Comprehensive Guide

In our increasingly globalized world, understanding the “language barrier meaning” is crucial for effective communication in personal and professional settings. At its core, a language barrier is any linguistic limitation that prevents mutual understanding. These barriers can manifest in various forms and significantly impact interactions, collaborations, and relationships. This article delves into the different types of language barriers, their implications, and practical strategies to overcome them.

What is a Language Barrier?

The term “language barrier” typically refers to the lack of a common language that prevents two or more people from communicating effectively. However, its meaning extends beyond just different native languages. It also encompasses proficiency differences, technical jargon, cultural variations, and physical impediments such as hearing loss or speech disorders.

Types of Language Barriers

• Literal Language Barriers: These occur when people speak entirely different languages or dialects. For instance, an English speaker traveling in China who encounters people only speaking Chinese faces a literal language barrier.
• Proficiency Barriers: These arise when individuals have varying proficiency levels in a common language, leading to misunderstandings and communication breakdowns.
• Technical Language Barriers: Specialized jargon within specific industries can create communication gaps. For example, a lawyer and a computer programmer might speak English but struggle to understand each other due to their specialized terminologies.
• Cultural Barriers: Different cultural norms and practices can also hinder effective communication. What seems normal in one culture may be confusing or even offensive in another.
• Language Disabilities: Physical conditions like stuttering or hearing loss can impede communication, making it challenging for affected individuals to convey or comprehend messages accurately.

Overcoming Language Barriers

Understanding the “language barrier meaning” is the first step towards overcoming it. Here are some practical strategies to help bridge these gaps:

• Use Plain Language: Simplify your language to ensure clarity. Avoid jargon and complex terms, and focus on clear, straightforward communication.
• Leverage Translation Services: Professional translation services can bridge linguistic gaps, ensuring that important documents and communications are accurately translated into the necessary languages.
• Employ Interpreters: For real-time communication, interpreters can facilitate conversations between individuals who speak different languages, ensuring everyone is on the same page.
• Cultural Sensitivity Training: Understanding and navigating cultural differences can significantly enhance communication. Training sessions can help employees and individuals become more culturally aware.
• Use Visual Aids: Diagrams, charts, and other visual tools can help explain complex concepts more clearly than words alone, especially in multilingual environments.
• Encourage Active Listening: Active listening involves fully concentrating on the speaker, understanding their message, and responding thoughtfully. This practice helps ensure that all parties feel heard and understood.
• Provide Language Training: Offering language classes and ongoing learning opportunities can help individuals improve their language skills and enhance overall communication.

The Importance of Addressing Language Barriers Language barriers significantly impede progress in business, education, or personal relationships. They can lead to misunderstandings, conflicts, and missed opportunities. Understanding the “language barrier meaning” and implementing strategies to overcome these obstacles can foster better communication, collaboration, and mutual respect in our increasingly interconnected world. Our company specializes in providing comprehensive translation, localization, and interpretation services to help you navigate and overcome language barriers. Whether you need document translation, real-time interpreting, or cultural training, our expert team is here to assist you. If you have any questions or need tailored solutions for your specific needs, please don’t hesitate to reach out to us. Let’s break down those language barriers together and open the door to more transparent, more effective communication.

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• 11 Ways to Communicate Better Across Language and Culture Barriers

Today, you’re more likely than ever before to meet, work with, live with, study with and maybe even fall in love with people with a different first language from you, who were brought up in a culture that’s different from your own. Communicating across language and culture barriers can be a recipe for confusion, frustration and causing offence, but with a bit of effort from both parties, it doesn’t have to be. In this article, we look at some strategies for making communication go more smoothly and effectively, whatever context that communication is happening in – whether you’re trying to get a project sorted via an unreliable Skype connection, or you’re in a restaurant just trying to make sure you’ve actually ordered the thing you wanted to order. Here are our top tips.

1. Discuss your communication aims and don’t assume

2. Be aware of personal space

3. Think about your body language

4. But be expressive

5. Choose your vocabulary carefully

6. Avoid idioms

7. Mind your sense of humour

8. Speak more clearly, not louder

9. Focus on being understood, not on being precisely right

10. Double-check that important points have been understood

11. Be forgiving of each other

Breaking Language Barriers: Strategies for Overcoming Common Challenges

Language barriers can pose significant challenges for individuals seeking to communicate and connect with others from different linguistic backgrounds. Whether you’re traveling, working, or simply engaging in cross-cultural interactions, overcoming language barriers is essential for effective communication. In this comprehensive guide, we will explore strategies for breaking language barriers and provide practical tips to help you navigate common challenges encountered in multilingual environments.

1. Cultivate a Positive Attitude

2. start with basic phrases and vocabulary, 3. utilize non-verbal communication, 4. active listening and observing, 5. seek assistance from bilingual individuals, 6. use translation tools and apps, 7. take advantage of language learning apps, 8. engage in language exchange programs, 9. seek cultural understanding, 10. embrace patience and persistence.

Developing a positive attitude towards language learning and overcoming language barriers is fundamental. Embrace the challenge as an opportunity for growth and personal development. Stay open-minded and approach interactions with enthusiasm and curiosity. A positive attitude will not only help you overcome obstacles but also make the language learning process more enjoyable and rewarding.

When facing a language barrier, starting with basic phrases and vocabulary can make a significant difference. Learn common greetings, expressions of gratitude, and simple questions and responses. These foundational elements allow you to initiate conversations, establish rapport, and demonstrate respect for the local culture. Utilize language learning resources, mobile apps, or phrasebooks to acquire essential phrases and vocabulary specific to your needs.

Non-verbal communication can bridge language gaps and facilitate understanding. Pay attention to body language, facial expressions, and gestures. Use visual cues, such as pointing or miming, to convey meaning. Maintain eye contact and observe cultural norms regarding personal space and physical contact. By leveraging non-verbal communication, you can enhance your ability to express yourself and comprehend others, even without extensive language proficiency.

Active listening and observation are key skills for breaking language barriers. Focus on understanding the context, tone, and emotions behind the spoken words. Pay attention to non-verbal cues, such as facial expressions and body language, to gain additional insights into the conversation. Actively engage in the dialogue by nodding, paraphrasing, and asking clarifying questions. By actively listening and observing, you can overcome language barriers and foster effective communication.

When confronted with language barriers, seek assistance from bilingual individuals who can facilitate communication. They can serve as interpreters or provide guidance in navigating cultural nuances. Engage the support of local residents, colleagues, or professional interpreters when necessary. Bilingual individuals can bridge the gap between languages, ensuring that both parties understand and are understood.

Translation tools and apps are valuable resources for overcoming language barriers in real-time situations. Utilize mobile apps or online platforms that provide instant translations of text, voice, or images. These tools can assist you in understanding written materials, signs, or menus, and enable you to communicate through written messages or spoken translations. While relying on technology, remember to double-check translations for accuracy and cultural appropriateness.

Language learning apps are not only useful for long-term language acquisition but also for overcoming immediate language barriers. Many apps offer specific features, such as phrasebooks, pronunciation guides, and vocabulary flashcards, designed to help in real-life communication scenarios. Explore language learning apps that cater to your target language and utilize their resources to improve your language skills and bridge communication gaps.

Language exchange programs provide a platform for language learners to connect with native speakers of their target language. By participating in language exchanges, you can practice your language skills while helping others learn your native language. Language exchange partners can offer insights into cultural nuances, provide feedback on your language proficiency, and assist you in overcoming specific language challenges. Engaging in language exchange programs not only helps break language barriers but also fosters intercultural connections and friendships.

Language and culture are intricately linked. Seeking cultural understanding alongside language learning can greatly enhance communication and bridge language barriers. Educate yourself about the cultural norms, customs, and etiquette of the communities that speak your target language. Understand cultural contexts, such as appropriate greetings, gestures, or communication styles. Show respect and empathy towards cultural differences, which will contribute to smoother interactions and deeper connections with others.

Overcoming language barriers requires patience and persistence. Accept that language acquisition takes time and effort. Understand that communication may not always be perfect or instant. Be patient with yourself and others, as you navigate language challenges. Celebrate even small successes and milestones along your language learning journey. With persistence and a positive mindset, you will break down language barriers and achieve effective communication.

Breaking language barriers is essential for effective communication and meaningful connections in multilingual environments. By cultivating a positive attitude, starting with basic phrases and vocabulary, utilizing non-verbal communication, actively listening and observing, seeking assistance from bilingual individuals, using translation tools and language learning apps, engaging in language exchange programs, seeking cultural understanding, and embracing patience and persistence, you can overcome common language challenges. Breaking language barriers not only facilitates communication but also fosters intercultural understanding and appreciation. Embrace the opportunity to learn and grow, and enjoy the richness that comes from connecting across languages and cultures.

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Essay on Barriers To Effective Communication

Students are often asked to write an essay on Barriers To Effective Communication in their schools and colleges. And if you’re also looking for the same, we have created 100-word, 250-word, and 500-word essays on the topic.

Let’s take a look…

100 Words Essay on Barriers To Effective Communication

Introduction.

Communication is a key part of our lives. It’s how we share ideas, feelings, and information. But sometimes, things can get in the way of clear communication. These obstacles are called barriers to effective communication.

Physical Barriers

Physical barriers are things like distance, noise, or poor technology. If you’re trying to talk to someone far away, or in a loud place, it can be hard to hear and understand them. Bad phone or internet connection can also make communication difficult.

Language Barriers

Sometimes, people don’t speak the same language. This can make it hard to communicate. Even if you both speak the same language, different accents or use of slang can create misunderstandings.

Emotional Barriers

Emotions can also be a barrier. If someone is upset, angry, or scared, they might not be able to communicate clearly. They might also misunderstand what others are trying to say.

Cultural Barriers

Recognizing these barriers is the first step to better communication. With understanding and patience, we can work to overcome these obstacles and communicate more effectively.

250 Words Essay on Barriers To Effective Communication

Understanding communication.

Communication is the process of sharing or exchanging information, ideas, or feelings. It plays a key role in our daily lives. But sometimes, we face problems in communicating effectively. These problems are known as barriers to effective communication.

Physical barriers are the first type of barriers. They include distance, noise, or any other physical hindrance that stops the message from being delivered or understood. For instance, a loud noise in the background can make it hard for someone to hear what another person is saying.

Language barriers happen when people speak different languages or use complex words that others cannot understand. If the receiver doesn’t understand the language or words used by the sender, the message will not be understood.

Emotional barriers occur when people’s feelings or emotions stop them from understanding the message. If a person is angry, upset, or stressed, they might not understand or interpret the message correctly.

Overcoming Barriers

To overcome these barriers, we can use simple language, make sure the environment is suitable for communication, try to understand others’ feelings, and respect different cultures. By doing this, we can communicate more effectively.

In conclusion, understanding and overcoming these barriers can make our communication more effective. It helps us to share our ideas and feelings more clearly and makes our daily lives easier.

500 Words Essay on Barriers To Effective Communication

Physical barriers are the first type of problem. These can be anything that stops the message from reaching the other person. For example, if you are trying to talk to someone in a noisy room, they might not hear you. This is a physical barrier. Other examples include distance, poor lighting, or bad signal on your phone.

The second type of barrier is language. If two people don’t speak the same language, they can’t understand each other. Even if they do speak the same language, they might use different words or phrases. This can cause confusion. For example, in English, the word “biscuit” means different things in the UK and the US.

The fourth type of barrier is cultural. Different cultures have different ways of communicating. What is polite in one culture might be rude in another. For example, in some cultures, it’s rude to make eye contact. In others, it’s a sign of respect. These differences can cause misunderstandings.

Personal Barriers

The last type of barrier is personal. These are things like beliefs, attitudes, or prejudices. For example, if someone believes that all teenagers are lazy, they might not listen to a teenager’s ideas. This is a personal barrier.

In conclusion, effective communication can face many barriers. These include physical, language, emotional, cultural, and personal barriers. By understanding these, we can work to overcome them. This will help us to build stronger bridges of communication with others. This is important because good communication helps us to understand each other better. It helps us to solve problems, make decisions, and build relationships. So, let’s all try to break down these barriers and communicate more effectively.

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How to Overcome Language Barriers as an International Student

For many international students who move to the UK to study and don’t speak the language fluently, overcoming the language barrier is one of the main sources of anxiety. Daunting as it may be to make yourself at home in a new country where you haven’t perfected the national language, there are many proven ways to help you overcome the language barriers. 

In 2022, the total number of international students in the UK reached 605,130, and many of those students did not use English as their first language. As alienating as it feels, you are not alone in your mission to learn English in addition to taking on the other stressors of academic life. And always remember that UK universities actively welcome international students , who are vital to the economy’s prosperity! 

Whether you are worried about not being able to understand the local slang and lingo or your fears mostly revolve around academic underperformance due to language barriers, know that those fears are completely valid and normal. Once you immerse yourself in the culture, you will be surprised how easily you will pick up the language. 

8 Proven Ways of How to Overcome Language Barriers for International Students

Practice makes perfect.

While studying as an international student in London or any other UK university, there will undoubtedly be times when you feel frustrated as you are not able to express yourself as well as you can in your native language. The trick is not to allow these frustrations or feelings of shame to get in the way of expressing yourself.

 As second and third languages don’t always come as easy as first languages, using them to communicate can often feel exhausting. Taking a break by speaking to someone in your native language is a great way to stay connected while not running the risk of second-language burnout. You can call someone from home or take advantage of the culturally-diverse nature of the UK by finding someone else who speaks your native language.

If you aren’t 100% sure how to phrase something, take a shot at saying it anyway. Even if your phrasing isn’t perfect, you will likely be understood anyway! The key is to take the pressure off yourself to be perfect every time you speak English! Remember, no one will be as hard on you about not being fluent in English as you are on yourself! If you make a mistake, go easy on yourself and laugh it off – a sense of humour is vital!

Studying abroad is a fantastic, culturally enriching, and often life-changing experience for many students who gain professional and personal opportunities. Even learning a second language can do wonders for your professional career – without considering how far a UK degree can take you. With a positive mindset, overcoming language barriers and other challenges can all be part of the fun. 

Join Societies

A great way to remove the anxiety around speaking during lectures and seminars is by joining university societies, which will provide relaxed environments for you to practice conversations. 

The UWS Student Union has a range of societies and volunteering to get involved with, including ones founded based on shared interests, university courses, faiths, cultures, and representation groups. For international students, some popular societies include the Black & Minority Ethnic Society, the Indian Students Society, the International Students Society, and the UWS Muslim Students’ Association. If a society doesn’t exist, you are free to create your own – you only need three students to get started! 

Studies have proven that talking with people you like hanging around with and feel comfortable with is one of the best ways to improve your conversational skills, which will prove invaluable when developing relationships as an international student. 

Watch English TV Shows

Language experts highly recommend watching films and TV in different languages to develop new language skills via active and passive learning. There is no reason why you can’t have fun during the process of learning a new language! In Japanese universities, lecture halls are filled with American and Chinese students who never formally studied Japanese in a traditional format; they picked up all their Japanese language skills by watching Anime films with subtitles!

• When learning a new language by watching English films and TV, choose something you will be engaged by. Opting to view cult-hit titles and series that align with your current interests will help you pay attention. 
• To turn passive learning into active learning, always opt for a show or film with English subtitles; this will help you to research the meaning of the word before you add it to your expanding English vocabulary. It will also be helpful for you to keep a notepad and pen on hand to jot down any words you don’t understand. 
• Choose shows with repetitive storylines, where there is always an element of predictability. There is a reason why so many people have used the American TV show Friends to pick up the English language. Each episode focuses on the daily lives and the mishaps of a group of six friends in New York City. Rather than focusing on the plot, you can direct your awareness to the phrases used in the dialogue.

Seek Positive Experiences

For International students learning to overcome language barriers, there will be experiences along the way which could be perceived as negative. Such as feeling embarrassed when misunderstanding someone, a miscommunication leading to a mishap, or needing multiple attempts to rephrase what you want to convey.  To balance these perceived negative experiences, which can chip away at self-confidence, seek as many positive experiences that align with your interests as possible. 

If you love good food, head to restaurants. If you are a music lover, check out local gig listings and look up the lyrics to the band’s popular songs beforehand. Don’t shy away from social events where you can make new friends who will be happy to help you improve your English skills. Never presume your language barrier makes you a burden to be around. 

Language exchanges and meet-ups have also become popular in London and other cities across the UK in recent years. The mutually-beneficial culture exchanges are a great opportunity to learn in a low-pressure environment where fluency isn’t expected!

Attend Writing Workshops

One of the most difficult language barriers for international students studying overseas is writing essays in a foreign language. Thankfully, there are plenty of workshops and writing classes for students to attend. These classes will help you to master your grammar, reduce the chance of making spelling mistakes and improve your word choice. 

Once you feel confident and comfortable writing essays, which are a fundamental part of student life , it will be easier for you to take everything else in your stride. Every UK university has a department that assists international students, which can help point you towards workshops and writing classes. 

Online writing tools such as Grammarly will also improve your English writing skills. When you submit an essay in Grammarly, it will check for spelling mistakes, grammar mistakes, confusing sentences or words used inappropriately within the context of the sentence. Instead of just highlighting errors in your essays, Grammarly will suggest alternative and more suitable words. 

Language Dictionary

While you are out and about on campus or exploring the city outside of it, always keep a language dictionary with you so you can prepare for situations as they arise. A Multilingual dictionary will help you with everyday phrases which might come in handy while speaking in a foreign language when ordering a drink in a coffee shop, going for a haircut, visiting a doctor, or asking for directions.

You can also use plenty of online translation platforms instead of a bilingual dictionary. However, these platforms are less useful with longer or complete sentences. Examples of online translation platforms include Word Reference, bab. la, and Wiktionary. For help with more technical words and phrases that you may not encounter in a standard bilingual dictionary, ProZ is a popular option with many international students. 

Start with the Basics

It is easy to get overwhelmed with the prospect of learning an entire language; knowing where to start and making small steps towards fluency is one of the best ways to overcome language barriers. Learning the basics should ideally involve perfecting the basic phrases such as hello, goodbye, yes, no, sorry, okay, and thank you.

Furthermore, splitting your language learning time between writing, reading, speaking and listening to the English language is vital. It also helps to be prepared in advance for the strong regional accents that you may encounter while studying. The UK may be small compared to other countries and continents, but if you drive or travel anywhere in the UK for an hour, don’t be surprised if the local accent changes more than once! 

Language learning apps, including Duolingo, are a good way to learn the basics at your own pace. However, you will need to remember that your grasp of the English language will never solely come from apps. Learning curves will always be waiting for you once you arrive in a new country. Rather than worrying about these learning curves cropping up, use them as an essential part of your language learning journey. Once you have overcome these hurdles, the road will get smoother for you in time.

Anxiety is a fundamental part of the human experience. It is natural to fear language barriers, how you will adjust to the local customs away from everything you know and love at home, and the culture of the region. However, if you have travelled before, you will already know that preconceived ideas of countries and cultures couldn’t be more inaccurate. A county and city are far more than the stereotypes that are known across the world.

Undoubtedly you will spend ample time researching a culture before you live in it full-time as a student, but not allowing preconceived ideas of cultures to inform your judgment is necessary for minimalising anxiety and arriving with an open mind. Once you arrive, don’t be afraid of being inclusive, taking an interest and adopting the vibrant multicultural nature of the UK. 

Additional Advice and Support for International Students

In 2022, UCAS surveyed international students studying in the UK, highlighting that almost nine out of ten international students perceived their study life as positive. Amongst the main reasons international students applied for UK universities included the strong academic reputation of UK universities, the multicultural diversity in the UK and the support and welcome they would receive when they arrive. All change is daunting at first before the adjustments are made to adapt to it. Trust that you have what it takes to follow in the footsteps of the millions of international students that have enjoyed their experiences in the UK – despite language barriers.

While it can take up to a year to become fluent in a language away from the culture, with complete immersion within that culture, the learning time is halved! Even if you don’t have that much time to prepare for your undergraduate or postgraduate study, know that as you adjust to student life in the UK, it will get easier day by day if you are willing to make the most out of your experience. 

If you do experience mental distress, anxiety, depression, or chronic stress while you are coming to terms with the language barriers and the other waves of culture shock, know that all international student departments in universities are equipped, capable and willing to provide support.  

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The latest language learning tips, resources, and content from oxford university press., 10 steps to overcome language-learning barriers.

• by Oxford University Press ELT
• Posted on February 27, 2020

But the good news is, with the right tools and practices, there are lots of things you can do to make your life easier. 

So, here are ten common language-learning barriers and how to overcome them!

1. Organise your learning materials

When it comes to language learning, chaos can be your worst enemy. Just think of all the times you failed to review an English lesson because you couldn’t find your notes. When your learning materials are all over the place, your knowledge will be scattered and full of gaps, too. 

All it takes is a little bit of effort to create some order. Sort your learning materials into categories – for example, grammar, vocabulary, writing skills, etc. 

Then stack them into piles or bind them into folders. You can get creative and use colourful pens, post-its and stickers to label everything. Buy some blank notebooks and turn them into personal dictionaries: whenever you learn a new word, write it down in the notebook along with a definition (preferably in English). Plan systematic revisions of your learning materials and you’ll clean up the chaos in your brain in no time.

2. Get out of your comfort zone

A common mistake that learners make is that they don’t push themselves to use the language they’re learning in real-world scenarios. Try to spend as much time as you can with people who don’t speak your native language. This way, you’ll be forced to practice outside of the classroom. 

If you don’t have any English-speakers around, go to meet-ups and language exchanges or find people to chat with online. At first, it won’t be easy: you might feel self-conscious and worry about what other people think when you make a mistake. But remember, learning is a process and you’re making progress every day. Just get out of your comfort zone: that’s where growth happens.

3. Learn from your mistakes

Language learning is a slow process. When you’re already feeling frustrated and your ego is in a fragile state, it’s easy to take criticism the wrong way. But the truth is, asking for feedback and learning to appreciate criticism is one of the best things you can do to speed up the learning process.

Next time you talk to someone in English, ask them to gently correct you or repeat an incorrect sentence you may have said in the correct way. It might feel strange at first but you’ll get used to it and you’ll learn so much from your own mistakes. Keep in mind that your mistakes don’t define you – they’re a part of the journey towards growth. 

4. Watch daily videos on YouTube

There are so many great resources for language-learning on the internet. One of them is the world’s largest video-sharing platform, YouTube. From educational content aimed directly at language learners to regular content created in English – like vlogs – you’ll definitely find something that interests you. 

Set aside time every morning to watch a video or two on YouTube. If you learn something new – an expression or a grammatical structure – make a note of it and go back to revise it the next day. You won’t find a better and more accessible resource for real-world English. 

Some of our favourite channels include: English with Lucy and Learn English with TV Series . 

5. Read your favourite books in English

Remember that book you loved so much and have been planning to re-read? Now’s the time. Just make sure you get an English copy of it!

Reading is one of the best ways to enrich your vocabulary and get more comfortable with the English language. It’s even more beneficial if you’ve already read the book in your native language. If you don’t understand something, there’s a good chance you’ll remember what happened and you’ll be able to fill in the blanks. 

Make sure the book you read is at the right level for you. Click here to take our Quiz and find your reading level!

6. Follow social media accounts that help you learn English

We spend so much time on social media every day, we might as well make the most of it. Fortunately, there are some amazing social media accounts out there that can help you learn English in a fun way. 

Whether it’s your pronunciation, your grammar skills or your vocabulary that you’d like to improve, you can find masterfully curated accounts run by teachers and educational companies. If you’re not sure where to start searching, check out these 10 great social media pages for language learners .

And don’t forget to set the language of your accounts to English for some extra practice! 

7. Learn a few poems and recite them

Pronunciation is one of the biggest challenges of mastering the English language. There are so many exceptions to rules and many words sound very different to the way they look. 

A great way to practice is by learning poems or short stories by heart and reciting them to your friends and family. If you practice enough, you’ll be able to really focus on your pronunciation without having to simultaneously think about what you’re saying. This is a great tool to hone your speaking skills. You’ll thank yourself for it in the future. What’s more, you can show off your knowledge of English literature to your loved ones – which, if you ask us, is pretty cool. 

8. Try thinking in English

Have you ever tried to turn your inner monologue into English? Maybe that long-awaited “switch” hasn’t happened yet, and you’re still thinking in your native language when speaking English, translating sentence by sentence.

Here’s something you can try. Whenever you catch yourself thinking in your native language, try switching to English. You won’t feel embarrassed because no one can hear your thoughts, but you can still practice by making up mini-conversations or describing things around you to yourself. It might sound a bit silly, but take our word for it. It will help you start thinking in English when you’re having a conversation that’s not in your head. 

9. Fall in love with the process

How many times have you thought to yourself: “I wish it were all over and I finally spoke English fluently!”

Keeping your eyes on the end goal can be good for motivation, but putting too much emphasis on the future can damage your experience of the present. Instead of wishing you were already at the destination, enjoy the journey! 

Language learning is a beautiful process. You can get better every single day. Focus on what you’re doing right now to reach your goals instead of obsessing over the goals themselves. 

10. Take the Oxford Test of English

When you’re trying to achieve something that takes a lot of work, setting measurable goals is very important. In the case of language learning, a test can serve as the perfect opportunity to gauge where you’re at and provide a specific challenge to prepare for. 

To help you figure out your strengths and weaknesses, choose an adaptive, modular test like the Oxford Test of English . The test adapts the level of difficulty according to the answers you give, resulting in a more motivating (and shorter!) test. This means you’ll also receive a more precise measure of your language level. The test is also flexible, so you can choose which modules you want to take and when you want to take them. 

Click here to find out where your nearest Oxford Test of English Test Centres is now!

Stay up-to-date with all our latest blog posts by subscribing to the Learning English with Oxford mailing list. Add your email address to the box below to subscribe to this blog! 

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Author: Oxford University Press ELT

Every year we help millions of people around the world to learn English. As a department of the University of Oxford, we further the University’s objective of excellence in education by publishing proven and tested language learning books, eBooks, learning materials, and educational technologies. View all posts by Oxford University Press ELT

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Language Barrier: Understanding its Impact, Challenges, and Strategies for Effective Communication

Introduction:.

A language barrier refers to the difficulty or inability to communicate effectively due to differences in language and linguistic abilities between individuals. Language barriers can occur in various settings, including healthcare, education, business, and social interactions. This comprehensive article aims to provide an understanding of language barriers, exploring their impact, challenges they pose, and strategies to overcome them for effective communication and meaningful interactions.

Impact of Language Barriers:

Language barriers can have significant implications for individuals and communities:

• Limited access to information: Language barriers can restrict individuals from accessing important information, services, and resources, leading to disparities in education, healthcare, and employment opportunities.
• Miscommunication and misunderstandings: Ineffective communication due to language barriers can result in misinterpretations, misunderstandings, and misdiagnoses, leading to errors, conflicts, or suboptimal outcomes.
• Social isolation and exclusion: Language barriers can contribute to social isolation, as individuals may struggle to participate fully in social, cultural, and community activities.
• Reduced trust and confidence: Inability to communicate fluently in a shared language can lead to decreased trust, confidence, and satisfaction in interpersonal interactions and professional relationships.

Challenges of Language Barriers:

Language barriers present several challenges to effective communication:

• Linguistic differences: Different languages have unique grammar, vocabulary, and syntax, making it challenging to convey messages accurately and understand nuances.
• Cultural differences: Language is closely intertwined with culture, and understanding cultural contexts and norms is essential for effective communication.
• Non-verbal communication: Language barriers can hinder the interpretation and understanding of non-verbal cues, such as facial expressions, body language, and gestures, which are important for conveying meaning.
• Limited resources and support: In certain contexts, resources and support for translation, interpretation, or language assistance may be limited, further exacerbating language barriers.

Strategies for Effective Communication:

Overcoming language barriers requires proactive strategies and approaches:

• Professional interpreters: Utilize trained interpreters or translators proficient in both languages to ensure accurate and culturally sensitive communication.
• Use of technology: Employ language translation tools, mobile applications, or video conferencing services that offer real-time translation capabilities.
• Simple and clear language: Use plain language, avoid jargon or technical terms, and break down complex information into simpler concepts to enhance comprehension.
• Visual aids and gestures: Incorporate visual aids, diagrams, pictures, or gestures to supplement verbal communication and facilitate understanding.
• Cultural competence: Develop cultural competence by learning about and respecting cultural norms, practices, and customs to foster better cross-cultural communication.
• Patience and active listening: Demonstrate patience, active listening, and empathy when communicating with individuals who have limited language proficiency, allowing for clarification and understanding.

Community and Policy Considerations:

Addressing language barriers requires a collective effort and policy considerations:

• Language support services: Ensure the availability of language support services, such as interpreters, translators, or bilingual staff, in public institutions, healthcare facilities, and service-oriented organizations.
• Education and awareness: Promote cultural competency training, language access policies, and awareness campaigns to foster inclusive and equitable communication practices.
• Collaboration and partnerships: Encourage collaboration between diverse communities, organizations, and language service providers to develop sustainable solutions and improve language access.

Conclusion:

Language barriers can significantly impact effective communication and meaningful interactions. Understanding the challenges they pose and employing strategies to overcome them are crucial for fostering inclusive environments, providing equitable access to services, and building stronger connections across linguistic and cultural divides. By prioritizing effective communication, we can bridge language barriers and promote understanding, respect, and inclusivity in our increasingly diverse societies.

Hashtags: #LanguageBarrier #EffectiveCommunication #CulturalCompetence #LanguageAccess

On the Article

Krish Tangella MD, MBA

Alexander Enabnit

Alexandra Warren

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How to Deal with People’s Language Barriers Essay

• To find inspiration for your paper and overcome writer’s block
• As a source of information (ensure proper referencing)
• As a template for you assignment

Since there are hundreds of languages, it is not rare to come across people with difficulties in speaking your native language during travel, trade, or while carrying out other daily duties. However, in spite of language barriers, it is not impossible to communicate effectively.

Effectual communication is a talent that can be learned. The steps for getting your points across can easily be understood by individuals who have self-confidence and understanding of the basics (Janzen 21).

When you meet a person with difficulties in speaking your language, first, try communicating using other languages. Many people are multi lingual. You may come across a person in the US, for instance, who cannot speak Korean, but if both of you can speak English, you can talk with much ease. Concurrently, read the body language closely and try to understand the intentions of the person.

Use gestures to express universally acceptable concepts. You can smile to show that you have good intentions. This is an effective method of breaking the ice, which according to Lee, helps to make communication easy.

After making communication easy, it is advisable to use the language of the listener to say, “I don’t speak much of that language.” Do not fear to use signs. In case of further difficulties, draw pictures on a note pad if possible (Lee).

At the same time, exercise patient and pronounce words properly to find out if the other party understands the basic vocabularies. Avoid using exaggerated pronunciations, as it may result to more confusion. Nevertheless, be attentive to learn if you need to articulate certain words as your listener does (Lee). It is highly commendable to choose this method if the suitable accent is dissimilar from the non- native accent.

Additionally, it is commendable to avoid turning up the volume thinking that it would enhance communication. Further, avoid hiding your mouth since the other party will be interested in studying your mouth as you utter each word. It is also improper to use baby talk or improper language.

It can puzzle the non-native speaker and send the wrong notion regarding your level of proficiency. Moreover, avoid using running words together. This is because listeners often face the challenge of determining the last part and the beginning of words. It is, therefore, necessary to give a pause between words to help them understand the words without struggling (Caputo et al. 13).

The listener may indicate that he/she is still struggling to communicate with you, and in this case, opt for simple words instead of complex ones. The simpler the word is, the enhanced the probability that the listener will appreciate it. For example, opt for the word big instead of enormous or make instead of manufacture.

Note that sometimes, the ‘complex’ words are easier to understand than the ‘simpler’ ones (Caputo et al. 13). For example, Romance language speakers find certain ‘complex’ English words easy to understand since they are rooted in Latin.

When communicating with Somalia people, one should use the complex Swahili words since they are rooted in Arabic. After identifying your listeners’ native language, you will encounter little difficulty deciding whether to use the simple or complex words.

Your choice of verb phrases is also important. Use verb phrases whose meanings are easy to understand and do not pronounce as the listener’s language. Lee says that it is advisable to use simple phrases instead of the confusing verb phrases. “Look out” sounds almost the same as “look for.”

Using any of the verbs is not helpful to the listener. Therefore, instead of opting for “look for” it is better to opt for ‘search for’. Moreover, instead of saying ‘look out’, it is best to say ‘be careful’.

Further, is better to avoid using filler and colloquialisms. Words such as ‘um…’, ‘yeah’, and’ totally’ do not help in making communication easy. You should avoid these words.

Non-native speakers, particularly those with poorer levels of proficiency, commonly suppose that fillers are vocabularies that they do not have in their native languages. Colloquialism is equally difficult to understand. Some of them are not easy to look up for in most dictionaries since they are not universal y accepted items of language.

Patience is special virtue that may make communicating with non-native speakers. This is because you may be asked a number of times to repeat something. When asked, repeat it as you said it the initial moment because it is possible that your listener did not hear you.

However, if your listener still demonstrates difficulty in understanding, modify a few important words in the sentence, as they could have encountered problems in understanding some of the words. When repeating a sentence, repeat the entire sentence and not simply certain few words. Handling this is time consuming, but it is essential in eliminating confusion (Janzen 20).

You should put in mind that your dialect may be different from what the listener learnt in school, and therefore while paraphrasing, try using other similar words that you might have known.

In addition, use long forms of words. It is difficult for non- native speakers to determine the difference between short and long forms of words. Be explicit. You should say ‘yes’ or ‘no’ but not “Uh-huh” or “Uh-uh.” The words are confusing since they are not in grammar books.

Outstandingly, for communication to be effective, both parties should understand each other. Therefore, listening is very important. Listen and refrain from making up your mind while the other party is still talking. Keep patience until the other person is done. This will help you to give useful information based on the information he/she have provided.

At the same time, you should be conscious that certain customs have diverse norms concerning matters such as touching, personal space, and eye contact. The awareness will help you to tell whether an individual is trying to offend or not. Someone standing far away or not maintaining eye contact due to obedience to his/her cultural norms is not offending.

On the other hand, a person who behaves in the same manner but has sufficient justification may be trying to offend. You should device better strategies to improve your communication. Remember to be relaxed and have satisfactory control of your communication (Caputo et al. 13).

Conclusively, dealing with people who do not speak your language is challenging, but one can learn the apposite communication basics and overcome the barriers.

Patience and showing emotional attachment are important elements for making communication with such persons effective. An effective communicator should put into practice all the basic steps. However, apart from putting the steps into practice, he/she should exercise creativity and innovativeness.

Works Cited

Caputo, John S., Jo Palosaari, Kenneth Pickering, and John Nicholas. Effective communication . Twickenham, Eng.: Dramatic Lines, 2003. Print.

Janzen, Joy. “Teaching English language learners in the content areas.” Review of Educational Research 78.4 (2008): 1010-1038.

Lee, Peter. “How to Communicate with Non-Native Speakers of English | CultureLink International.” CultureLink International . N.p., 1 Jan. 2009. Web.

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IvyPanda. (2019, April 18). How to Deal with People’s Language Barriers. https://ivypanda.com/essays/how-to-deal-with-peoples-language-barriers/

"How to Deal with People’s Language Barriers." IvyPanda , 18 Apr. 2019, ivypanda.com/essays/how-to-deal-with-peoples-language-barriers/.

IvyPanda . (2019) 'How to Deal with People’s Language Barriers'. 18 April.

IvyPanda . 2019. "How to Deal with People’s Language Barriers." April 18, 2019. https://ivypanda.com/essays/how-to-deal-with-peoples-language-barriers/.

1. IvyPanda . "How to Deal with People’s Language Barriers." April 18, 2019. https://ivypanda.com/essays/how-to-deal-with-peoples-language-barriers/.

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IvyPanda . "How to Deal with People’s Language Barriers." April 18, 2019. https://ivypanda.com/essays/how-to-deal-with-peoples-language-barriers/.

Humphrey Fellows at Cronkite School of Journalism and Mass Communication – ASU

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My experience dealing with a language barrier

• CevherShare

My biggest challenge in the United States is the language barrier. Even after a year here, I very often face difficulties in communication. I did not grow up listening to American music or watching American television, and I did not have enough learning opportunities during my youth. Being an adult, it is only harder to confront these challenges in communication. Ironically, I was invited to share with a high school class of Spanish speakers how I am dealing with this challenging situation.

First of all, I recognize that I have a weakness. Usually, I warn people that I am learning English in case they don’t understand me. I don’t mind repeating or rephrasing. Secondly, I listen carefully, making sure that I have comprehended correctly. Even if I don’t understand something the first time, I’ve realized the best thing to do is to ask for clarification and to not be afraid to raise questions as many time it is necessary. Watching people speak also help me to add new words, expressions or entire phrases to my vocabulary. In addition, to be a better English speaker, I have exposed myself to the local culture, and in my case, every night I watch short videos, news or movies.

However, my big fear is public speaking. I don’t feel confident in conversation, and, to add to that, I have a natural nervousness being on the stage.  I might not be the right person to give advice on public speaking, but I’ve found that being calm and paying attention to your respiration while speak slowly and getting plenty of practice are good tips. Another strategy that works for me is what I am doing right now–writing down what I want to speak. This is good because I already have some words and sentences in my mind, instead of improvising during the presentation. I received this method from a colleague who is a native English speaker.

All this is a lot of effort, but it doesn’t avoid criticism from others. It doesn’t stop questionings faces, laughs, and misunderstandings. Do not let these challenges push you down.  Observe your small success. For example, I noticed that I usually pay more attention to my few hard times than I do to the countless successful communications I had through the day.

Finally, speaking a new idiom will make a difference in your personal and professional life. It will help you to connect with people from different nationalities, share your experiences, learn from others, be friendly and secure more professional opportunities.

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Strategies for overcoming language barriers in healthcare

Language barriers between nurses and patients increasingly affect nursing practice, regardless of where care is delivered. In the United States, a language other than English is now spoken at home in one of five households, the highest level since just after World War I. 1 Patients with limited English skills are referred to as patients with limited English proficiency (LEP).

This article provides background information about language barriers between nurses and patients, and how these barriers affect patient outcomes. Practice-based strategies are offered to improve outcomes and reduce readmissions. Although this article doesn’t address barriers to communicating with patients with hearing loss, many of the same principles apply to these patients.

Sources of spoken language barriers

Globalization means more people move around the world for work and educational opportunities. 2 When people migrate, they tend to follow immigrant networks and start recreating communities in their new country. 3 People also migrate and become refugees due to wars and civil conflicts. 3 Countries that accept these refugees place them in communities where they can recover from the trauma of their migration experiences while seeking work and learning about their new country. Structured refugee resettlement has been going on in the United States since after World War II. 4 With the exception of Native Americans, just about everyone in this country is descended from immigrants. When patients have a language barrier, it’s often related to when they migrated to the United States.

The largest group of migrants in the last 30 years speaks Spanish. 5 With only 5% of U.S. nurses identifying as Hispanic or Latino, it’s very common for patients in this group to encounter a language barrier. 6 (No publicly available record of language skills of U.S. nurses exists.) Mandarin and Cantonese Chinese speakers are the next largest group. 1 They’re also underrepresented in nursing. 7 The number of Russian-speaking people in the United States is growing quickly. However, for many Russian-speaking patients, Russian is their second or third language. In many countries under Soviet rule in the latter half of the 20th century, people continued to speak their original languages as well as Russian. With the dissolution of the Soviet Union, their preferred language may be the language of their home country. 8

In some parts of the United States, some older immigrants still face a language barrier. For example, many Italians who migrated to the United States in the early 1900s never developed English language skills and may still need interpreter services. 9 Language demographics depend on who’s moved into your organization’s service area. As people age, some may lose skills in their second language due to how the brain changes with aging. 10 Even those who developed strong fluency in English as adults can lose those skills if they have significant age-related neurologic events. Some of these older adults may end up needing interpreter services.

Another trend involves adults who migrated to the United States and then brought their parents over to join the family. 11 Although the adult children who brought their parents to the United States may speak English well, their parents may not speak English well enough to communicate effectively with a healthcare provider.

How migration dynamics affect nurses

Patients with language barriers change how nurses work and organize patient care. These changes are needed not only to meet communication needs for the patient, but also for legal reasons. In 1964, the U.S. Civil Rights Act helped ensure that a lack of English language skills wouldn’t be a source of discrimination. 12 , 13 U.S. law requires that healthcare organizations provide interpreter services to patients with LEP. 14 Regulations implemented as part of the Affordable Care Act place new restrictions on the use of family members and validating language skills of healthcare workers. 15

Much evidence shows how language barriers impact patient outcomes and healthcare delivery. (See Table 1 .) Patients with LEP have longer lengths of stay than English-speaking patients, even if they have a higher socioeconomic status. 16 - 18 They also have a higher risk of 30-day read-mission, by as much as 25%. 18 , 19

Evidence-based impact of language barriers on patient outcomes 27

How nurses and other healthcare providers respond to the communication needs of patients with LEP also has a significant impact on patient satisfaction, with effective use of interpreter services or bilingual healthcare professionals contributing to higher patient satisfaction ratings. 20 - 26

A closer look at medical interpreters

Aside from facilitating communication between patients and healthcare providers, medical interpreters can also serve as cultural brokers. 27 - 30 The medical interpreter helps bridge the cultural divide between patients and clinicians. The translation process ensures that what a nurse says is delivered not only with technical accuracy, but also with culturally specific phrasing. Nurses can assess the quality of medical interpreters’ cultural brokerage by observing how the patient responds to the interpreter through his or her body language.

Medical interpreters have a professional code of ethics that binds them to the same patient confidentiality requirements as every other healthcare team member. 31 Most interpreters hired by healthcare organizations have undergone some kind of medical interpreter training because healthcare has its own language. 32 According to the National Council on Interpreting in Health Care, no minimum number of course hours is required for interpreter training at this time, but it recommends that programs adhere to its curriculum standards, which were developed in 2011. 33 Implementing a course that meets the standards usually requires a minimum of 40 hours of study and successful live demonstration of the ability to interpret a medical encounter. Participants receive a certificate after they’ve completed the course. They can then take a national exam to become a board-certified medical interpreter. 34 Board certification is voluntary at this time.

Improving care quality and outcomes

How can nurses help improve outcomes for patients with LEP? These evidence-based strategies can help nurses better organize their care to improve outcomes and meet The Joint Commission requirements for bridging language barriers.

Use the organization’s interpreter resources.

Interpreter resources typically include in-person interpreters employed by an organization, in-person interpreters contracted through external agencies, and telephone- or technology-based interpreter services. (See Table 2 .)

10 tips for working effectively with an in-person medical interpreter

Some organizations deal with language barriers all of the time and have excellent resources. They may have an interpreter services department to manage the demand for language interpretation services. Some locations have experience with certain language groups and need interpretation for only a few languages. However, many healthcare organizations are seeing more diversity and have a greater need for interpreters. Most organizations begin with interpreter phone services and, if the demand becomes high enough, hire fulltime interpreters.

Telephone interpretation can work if implemented well. A good telephone interpretation session requires minimal waiting time for the phone interpreter, adequate sound quality so that everyone can hear clearly, and an outcome in which both the patient and provider obtain the information needed. 35

Nonetheless, both nurses and patients have reported problems with interpretation quality, expressing dislike for the depersonalization of the patient encounter when using the interpreter phone. 20 , 36 - 39 However, when no other option is available, telephone interpreter services are the best way to bridge the language barrier. New options with live video interpretation are also coming onto the market and may replace telephone interpreters.

Inappropriate interpreter use, including nonvalidated translation apps on a nurse’s smartphone, puts the organization at legal risk. Many apps for interpretation are available for smartphones, but their accuracy can be poor and most aren’t compliant with the Health Insurance Portability and Accountability Act (HIPAA). The quality of translation is rarely evaluated systematically or using rigorous approaches. Many of these apps are also designed for translating only basic sentences, such as how to order dinner when traveling. Most computer programs don’t yet have the sophistication needed to translate the language of healthcare. Use only those apps sanctioned by your employer that have undergone a thorough internal review and are HIPAA-compliant.

As a general rule, family members, especially children younger than age 18, shouldn’t serve as interpreters, except under extenuating circumstances such as an immediate threat to life. 40 , 41 Using a family member to interpret increases the risk that something won’t be translated correctly. For instance, a family member may not feel comfortable conveying some sensitive types of information to the patient, such as about sexual health, substance abuse, or a terminal diagnosis. Using a family member also increases the risk of medical errors. 35 Depending on the situation, it may also violate patient confidentiality protocols. Err on the side of caution: Don’t use family members for interpretation.

Get your professional staff members who speak other languages fluently certified for their skills and help them obtain medical interpreter training.

It’s inevitable that staff members who speak other languages will get pulled in to interpret at the last minute or when an interpreter isn’t available. Help reduce the risk of adverse outcomes related to poor quality translation by getting your staff certified and trained.

Use care when other staff members provide interpretation.

Staff members who speak the same language as the patient are a common resource for interpretation, but this practice has its own set of risks. Use coworkers with language skills appropriately, but only when necessary. The Agency for Healthcare Research and Quality (AHRQ) has developed guidelines for how to better utilize staff members with language skills. 27 According to the evidence, choosing a nurse or other healthcare professional who speaks the patient’s language and who’s had his or her language skills professionally evaluated by a language assessment expert is best. 32

Unlicensed assistive personnel or housekeeping staff members, who are commonly asked to interpret, may not have the medical vocabulary needed to accurately translate for the patient and family. If they become certified as medical interpreters or the organization assesses their language skills, however, they can then be used to translate.

Organizations that are implementing the AHRQ guidelines use name badges that designate the staff member’s language skills. Those employees have had a formal language skills assessment, understand medical terminology in the languages they speak, and speak the language well enough to safely communicate with patients and families. 27

Every time you ask professional staff members to interpret, you take them away from their own patients and add to their overall patient case load. 30 , 39 , 42 , 43 Consider developing an agreement for the patient care unit so that nurses with other-than-English language skills, with their permission, can be assigned to language-matching patients. Even if this means the staff member doesn’t have a “geographically efficient” assignment, it will help to streamline his or her work.

Document the use of medical interpreter services.

Documenting interpreter use is just as important as documenting wound care or any other clinical intervention. Document not only when an interpreter was used, but also the type of interpretation. For example, state whether it was at admission or discharge, or for informed consent or patient teaching. Then document whether the interpretation was done by a medical interpreter on staff by telephone or with a computer, and the interpreter’s name. In some cases, depending on the organization’s policy, the interpreter will be required to document the encounter as well. The interpreter will include information such as the patient’s unique identifier, time and duration of the encounter, and any other information required by the organization.

When a nurse has to rely on a staff member to interpret, either because no interpreters were available or because of technologic difficulties, documenting the decision making behind that choice will also help protect the nurse. Showing that every effort was made to adhere to organizational policy means the nurse has done what’s legally required.

Time interpreter use strategically.

Research shows that the three critical times when nurses should use interpreters are at admission, during patient teaching, and at discharge. Using interpreters at these times decreases the risks of medical errors and hospital readmissions. 18 , 36 , 44 - 46

How will it help? During admission, using an interpreter will provide more accurate baseline information. That, in turn, will help the healthcare team create a more accurate care plan. An interpreter can also help nurses tailor patient teaching to the needs of patients and their educational level. At discharge, having an interpreter present is equally critical, even if it delays discharge by a few hours. A good patient discharge process with an interpreter will decrease the risk that patients will be readmitted because they didn’t understand how to take their medications or other discharge instructions. 18 , 46

An idea for a clinical ladder project is to have discharge instructions and patient education materials translated into languages spoken by many patients. Bilingual discharge instructions also ensure that when patients are referred for home health services, home healthcare nurses who don’t speak their language can also read the discharge instructions. The more resources that can be used for teaching and facilitating discharge for patients with LEP, the less likely they are to be readmitted or visit the ED. 18 , 46

Prioritize patient understanding of medication management.

Medication adherence is complex when patients speak English, but even more so when patients have LEP. 47 , 48 First, medications may have different names in other countries, even in other English-speaking countries, and may require translation. Second, whenever possible, medication instructions should be in the patient’s preferred language. Remember that even when someone speaks some English, he or she may not be able to read it. A review of medications using teach-back techniques helps promote adherence, reduce readmissions related to failure to take new medications or understand changes to the old regimen, and help with care coordination with community-based providers. 27

Prioritize hiring professional staff members who speak the languages of your patients.

If you have professional staff members who speak the language of your LEP patients, you have an excellent chance of improving patient outcomes and satisfaction. You can determine the demand for these nurses by looking at the census of your non-English-speaking patient population. It’s also worth paying them at a higher hourly rate because their language skills will reduce interpreter costs, improve outcomes, and reduce the risk of costly adverse events. 43

Speaking up

These evidence-based tips for bridging language barriers between nurses and patients with LEP help nurses provide optimal patient care. They can apply to nearly every healthcare delivery setting, with some modification. Remember: Nurses have the responsibility to do their best to bridge language barriers with their patients to adhere to practice standards and improve patient outcomes.

Acknowledgments

The author has disclosed that work for this article was funded by the Agency for Healthcare Research and Quality R01HS023593. The author previously completed consulting work for policy analyses with the Migration Policy Institute. The author and planners have disclosed no other potential conflicts of interest, financial or otherwise.

• What Happens When You Don’t Know Your Students
• How Diverse Are We?
• Culturally Responsive Curriculum Ideas
• What Families Want
• Reflecting on your goals
• Strategies to Improve Communication with Families

How to Overcome Language Barriers

• Ways to familiarize families with the school system
• Transitioning From Elementary to Middle School
• Transitioning from Middle School to High School
• Developing Cultural Sensitivity
• Families Experiencing Poverty
• Homeless Families
• Native Hawaiian Families
• Immigrant Families
• Filipino Families
• Micronesian Families
• Military Families
• LGBTQIA2S+ Students and Families
• Families with Students in Special Education
• What You Don’t Know About Family Engagement
• Ways to Engage Families at Home
• Ways to Engage Families at School
• Welcoming Parent into Schools
• Student-Led Conferences
• Family Engagement Strategy Impact Levels
• Greeting and Welcoming
• Getting to Know Your Families – General Strategies
• Getting to Know Your Families – Connecting with Diverse Families in Your Classroom
• Communication with Families – General
• Communication with Families- Conferences
• Creating Opportunities for Family Engagement
• Ways to Help Parents Support Academics at Home
• Partnering with Diverse Populations
• Partnering with the Community

• Communicating with Families /
• 2.4 How to Overcome Language Barriers

Overcoming Language Barriers

Minimize Jargon

Report Cards

Multilingual Strategies

With families that do not speak English as a first language, the first step to overcome communication barriers is to address language issues. Schools should provide interpreters and translators as needed for parent/caregiver-teacher meetings instead of using students to translate for their families. In schools serving significant populations of immigrant parents who speak the same language, for example, Mandarin-speaking parents, it is important that all communication should be bilingual.

Bilingual staff can also act as intermediaries between families and teachers. Research shows that having an interpreter serving as a bridge between teachers and parents can be determinant in the success of parent-teacher communication 1 . In addition to providing interpreters and translators, teachers and schools can translate classroom and school signs, monthly newsletters, and other types of regular communications. Teachers and schools can also offer discussions about the home and visiting cultures. The more at ease families feel when they communicate with teachers, the more they will attend and actively participate in meetings with teachers and other school staff members.

The use of educational jargon can also hinder effective parent-teacher communication. This is because the particular language of education and the terminology used is not always clear to families. Every profession has its own vocabulary and terminology that is designed to facilitate communication among its members. But this terminology can become a communication obstacle when members of a profession (e.g., teachers) use it to communicate with individuals or groups outside the profession (e.g., parents, family members, and other community representatives).

The field of education has an extensive list of technical terms and acronyms that changes often. Using an overly technical language (e.g., “rubrics”, “performance criteria”, “differentiated instruction”, and “backwards design”) might be confusing to folks unfamiliar with terms often used by educators. Some teachers use this language because they are used to it when communicating with colleagues, others may feel like they speak with more authority when they do so. Communication can be simplified by using direct explanations of the concepts rather than technical terms 1 .

Language is often the major barrier to communicating with educators among parents for whom English is not their first language. Parents may avoid going to schools because they are worried about their ability to communicate using English, and there is often no one at school who speaks their native language 2 . Parents often depend on their children to function in the new language, including interpreting the discussion at parent-teacher conferences. This may be problematic, because their children are often learning English and they may not have mastered the subtleties of coded speech in the school context 3 . Sometimes this leads to miscommunication between the teacher and the parent or caregivers. With parents and family members who are more fluent in English, the use of educational jargon can hinder effective parent-teacher communication (Gaskell, 2001).

To optimize communication with parents, teachers can minimize or avoid the use of professional terms and jargon.  Instead, use descriptive language that can be understood by most of the population. When using acronyms, teachers should always spell them out and explain their meanings and relevance to the conversation at hand. Finally, teachers should check with families often to make sure that the information is clear to all parties.

1. Ramsey, 2009 2. Scarcella, 1990 3. Guo, 2006 4. Gaskell, 2001

Explain what language differences are, how you can address them, and the steps you will take to ameliorate barriers related to language differences in your classroom.

1. Identify the native languages of your students and the languages spoken at home. (Please refer to module 1 for several activities to gather this information.)

2. Consider how can you create an inclusive learning environment and ameliorate language difference barriers.

3. Go to https://www.youtube.com/watch?v=PWx9YllpEYY and watch the video of an elementary school teacher, Diane Holtam, talk about how her school welcomed a sudden influx of Korean families into the school district. As you watch, think about and jot down some things that the school did to support these students and their families, as well as some strategies they used to establish connections between the school and the families? What are other initiatives that you think could be done?

4. Reflect on your school’s linguistic landscape. What is already being done to support the non-native English-speaking students and families in the community? What more could be done to bridge the language divide and to welcome the rich linguistic diversity of Hawaii?

5. Share your thoughts with colleagues, administrators, students, parents, the PTSA, and other relevant parties and make a plan to address the issues that were brought up. Implement the plan and reflect upon it: What worked? What needs to be changed?

InTASC Model Core Teaching Standards

Standard #1: Learner Development

1(a) The teacher regularly assesses individual and group performance in order to design and modify instruction to meet learners’ needs in each area of development (cognitive, linguistic, social, emotional, and physical) and scaffolds the next level of development.

1(e) The teacher understands that each learner’s cognitive, linguistic, social, emotional, and physical development influences learning and knows how to make instructional decisions that build on learners’ strengths and needs.

1(g) The teacher understands the role of language and culture in learning and knows how to modify instruction to make language comprehensible and instruction relevant, accessible, and challenging.

Standard #2: Learning Differences

2(o) The teacher values diverse languages and dialects and seeks to integrate them into his/her instructional practice to engage students in learning.

Standard #3: Learning Environments 

8(k) The teacher knows how to apply a range of developmentally, culturally, and linguistically appropriate instructional strategies to achieve learning goals.

1. “Overcome the Language Barrier” at http://www.ptotoday.com/pto-today-articles/article/261-overcome-the-language-barrier

2. “Helping Students Overcome Language Barriers in the Classroom at https://k12teacherstaffdevelopment.com/tlb/helping-students-overcome-language-barriers-in-the-classroom/

3. Additional tips for overcoming language barriers in the classroom at https://blog.learningsciences.com/2017/08/29/new-ell-students/

4. “6 Ways Educators Can Overcome Language Barriers with Parents” at https://onlinegrad.baylor.edu/resources/language-barriers-parent-teacher-communication/

Learn what jargon is, how it is used in education, and how it can unintentionally hamper communication with families. Gather information about various ways in which you can make your language clear and direct to enhance communication with families.

1. Learn how to become aware of how jargon may be overused and how this overuse may hamper communication with families. 

2. Read the following link, which explains what jargon is and how its overuse can lead to miscommunication in any field https://www.business.com/articles/cut-the-code-why-speaking-in-technical-jargon-is-not-making-you-look-smarter/

2. Read the following two examples from the educational arena:

EXAMPLE 1→ Jargon: On this nationally norm-referenced standardized test, your child’s score fell at the seventy-fifth percentile.

EXAMPLE 2→ Plain Talk: Your child’s score was as high or higher than seventy-five percent of students the same age across the country who have taken the same test.

Does the information differ from the first to the second example? How does the format differ? Indicate at least two uses of jargon in the first example. What changes were made to make the second example more accessible? What further changes could you make to the language to make it even more accessible? Which tools or strategies could you use to help families understand what “high or higher” than seventy-five percent” means?

3. Create your own list of common jargon you may hear yourself, your peers, and other school personnel using. Write the word in one column, its meaning in the next column, and possible ways to convey the same idea using lay language and other tools (visuals, examples, samples of student work, etc.). Here is an example of some common words (see next page)

2(e) The teacher incorporates tools of language development into planning and instruction, including strategies for making content accessible to English language learners and for evaluating and supporting their development of English proficiency.

Standard #3: Learning Environments

3(f) The teacher communicates verbally and nonverbally in ways that demonstrate respect for and responsiveness to the cultural backgrounds and differing perspectives learners bring to the learning environment.

3(q) The teacher seeks to foster respectful communication among all members of the learning community.

3(r) The teacher is a thoughtful and responsive listener and observer.

Standard #10: Leadership and Collaboration

10(d) The teacher works collaboratively with learners and their families to establish mutual expectations and ongoing communication to support learner development and achievement.

10(n) The teacher knows how to work with other adults and has developed skills in collaborative interaction appropriate for both face-to-face and virtual contexts.

1. Lewis-Darden, J. (2013). Educational acronyms & terminologies: A new teacher’s guide.

2. Hiding Behind Education Jargon at https://schoolwisepress.com/hiding-behind-education-jargon/

3. Glossary of educational terms at https://www.edglossary.org/all-terms/

Report cards are supposed to be official communication documents that help teachers communicate with families about the behavior and academic performance of students. However, oftentimes these documents are so specialized that they obstruct rather than assist communication. Study your report cards, develop strategies to make the report card a useful communication exchange, and acquire knowledge, resources, and materials to help families make good use of the information contained in report cards.

Report cards are a major tool for the school to communicate with parents, but often the parents do not understand them very well. Even for the native-English speaking parents, the categories and symbols on the report card might be confusing. In this activity, we’ll consider how to make a fundamental school tool of communication, such as the report card, more accessible to all families including parents of English-Language Learners.

1. Consider what you can do to make the school report card more accessible to all families in your school community. For example, could you simplify the curriculum and assessment jargon?

2. Use your school’s Open House, Back to School Night, or other beginning of the school year orientation event to introduce and explain the basics of reading and understanding the report card. This is a very tangible and productive method to empower your students’ parents/guardians and strengthen the school-family communication network.

•  At the aforementioned school event, display an example report card and explain the format, terminology, and expectations. You can highlight, annotate, and/or paraphrase in the template order to make the language more accessible to parents. See an example.
•  Share a copy of an old report card or two (with no confidential or recognizable information included).

3. In lieu of or in addition to explaining the report card at one of the beginning of the school year events, you may also consider sending home a parent letter and explanation of your grade’s report card. An example of a report card letter used for 1st grade students can be found here: https://www.teacherspayteachers.com/Product/Report-Card-Letter-to-Parents-4577297?st=29722064ae6809afefd92155f63824db

4. If there are some dominant languages in your school consider having a report card translated or at least translate some key aspects of the report card. This can be done for groups of grades in a collaborative manner.

EXAMPLE OF HDOE TEACHER LETTER TO FAMILIES REGARDING REPORT CARDS

[INSERT DATE]

Dear Parents,

Welcome to a new school year! I am [INSERT TEACHER’S NAME], and I will be your child’s teacher this school year. We will be using the standards-based report card to inform you of your child’s progress and achievement of the Hawaii Content and Performance Standards (HCPS) or the Common Core State Standards in English language arts and mathematics.

Although the report card is an important part of home and school communication, it is not the only way to know how your child is doing. Throughout the year, your child will be working on many activities that will help him or her learn new concepts and skills. Please take the time to review some of these activities and assignments with your child. They will give you various sources of information about what your child is learning. Also, please review your child’s planner daily. It will contain homework assignments and notes from me when needed. Please write any comments or questions you have for me in the planner as well.

Your child will be assessed according to grade level benchmarks or standards. His or her progress will be reported quarterly on the standards-based report card. Grades will be based on a variety of evidence such as projects, presentations, tests, observations, and conversations. Remember, learning takes time and practice – just like athletics.

Lastly, the report card also has a section on the General Learner Outcomes for all students in all grade levels. These are the positive behaviors and skills that lead to success in work, home and school – responsibility, work habits, thinking skills, quality performance, communication and technology. I will let you know how often your child demonstrates these behaviors. Please support your child by checking if your child completes homework daily, asking your child what he or she is learning, and helping your child work and play well with others.

If you ever have any questions or concerns, please contact me at [INSERT PHONE NUMBER] or the counselor,[INSERT COUSELOR’S NAME] at [INSERT PHONE NUMBER].

[INSERT TEACHER’S NAME]

EXAMPLE OF HDOE REPORT CARD NEWSLETTER

Standards-Based Report Cards

This year, [INSERT SCHOOL NAME] along with all other public elementary schools in Hawaii, will introduce Common Core State Standards (CCSS) in English language arts and mathematics for Kindergarten, Grade 1, and Grade 2. The standards-based report card in these grade levels will align with the Common Core State Standards (CCSS) that, as of April 2011, have been adopted by 43 states including Hawaii, and four territories. Grades 3-6 will continue to use the Hawaii Content and Performance Standards III (HCPS III) for instruction and assessment until School Year 2013-2014. In School Year 2013-2014, the Grades 3-6 standards-based report cards will also include the CCSS.

Whether it is the CCSS or HCPS III being used for instruction and assessment, all standards make clear what a child is expected to know and be able to do. Teachers will assess each student’s grade level progress and achievement of the standards will be documented on the report card. At parent-teacher conferences, information and strategies to support each child will be shared with parents.

The Hawaii State Department of Education’s (DOE) goal is for the standards-based report card to help everyone understand a child’s interests, strengths, and talents. With this information, steps can be taken to improve school performance and to make parents full partners in the academic and social development of their child.

1(k) The teacher values the input and contributions of families, colleagues, and other professionals in understanding and supporting each learner’s development.

2(l) The teacher believes that all learners can achieve at high levels and persists in helping each learner reach his/her full potential.

Standard #6: Assessment

6(l) The teacher knows how to analyze assessment data to understand patterns and gaps in learning, to guide planning and instruction, and to provide meaningful feedback to all learners.

6(n) The teacher understands the positive impact of effective descriptive feedback for learners and knows a variety of strategies for communicating this feedback.

6(o) The teacher knows when and how to evaluate and report learner progress against standards.

Standard #7: Planning for Instruction

7(b) The teacher plans how to achieve each student’s learning goals, choosing appropriate strategies and accommodations, resources, and materials to differentiate instruction for individuals and groups of learners.

7(f) The teacher evaluates plans in relation to short- and long-range goals and systematically adjusts plans to meet each student’s learning needs and enhance learning.

7(o) The teacher values planning as a collegial activity that takes into consideration the input of learners, colleagues, families, and the larger community.

7(p) The teacher takes professional responsibility to use short- and long-term planning as a means of assuring student learning.

Standard #10: Leadership and Collaboration

10(q) The teacher respects families’ beliefs, norms, and expectations and seeks to work collaboratively with learners and families in setting and meeting challenging goals.

1. “Overcome the Language Barrier: Effective Strategies Parent Groups Use to Reach Out to Non-English Speakers” at http://www.ptotoday.com/pto-today-articles/article/261-overcome-the-language-barrier

2. Six Steps to Writing Thoughtful Report Card Comments at https://www.scholastic.com/teachers/articles/teaching-content/six-steps-writing-thoughtful-report-card-comments/

3. Report card comments and helpful hints http://www.lakeshorelearning.com/media/images/free_resources/teachers_corner/printables/reportcardcomments.pdf

4. Teach Comments on Report Cards at http://www.kellybear.com/TeacherArticles/TeacherTip67.html

5. Teachers’ Messages for Report Cards, Grades K – 8 [Paperback] by Fearon (Compiler) [BOOK]

Gain a deeper understanding of how language differences can prevent families from full participation in the education of their children. Expand your knowledge of strategies you and your school can use to overcome language barriers and promote effective partnerships with families.

1. Identify the native languages of your students as well as the languages spoken at home. (Please refer to module 1 for several activities to gather this information.)

3. Go to the website https://www.tolerance.org/professional-development/family-engagement?ttnewslette_%28%3Ca_style=  and watch the video of an elementary school teacher, Diane Holtam, talk about how her school welcomed a sudden influx of Korean families into the school district. As you watch, think about and jot down some things that the school did to support these students and their families, as well as some strategies they used to establish connections between the school and the families? What are other initiatives that you think could be done?

Standard #1 : Learner Development

Standard #8: Instructional Strategies

1. “Steps Toward Learning: A Guide to Overcoming Language Barriers in Children’s Education” at https://www.savethechildren.org.uk/content/dam/global/reports/steps-towards-learning-lr.pdf

2. Tolerance.org for a video of an elementary school teacher, Diane Holtam, talk about how her school welcomed a sudden influx of Korean families into the school community: https://www.tolerance.org/professional-development/family-engagement?ttnewslette_%28%3Ca_style=

3. “Overcome the Language Barrier” at http://www.ptotoday.com/pto-today-articles/article/261-overcome-the-language-barrier

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Overcoming Barriers to Communication, Essay Example

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Problems of communication diminish the success of principles in the performance of their function. If messages are poorly transmitted or misinterpreted and if action is not effected, managers can not plan and monitor activities properly. Managers can do several things to improve communications in organizations. In general, these center around understand the barriers to communication and knowing how to overcome them.

The sender, the receiver, and the medium are the essential elements of the communication process. But unless a message is interpreted as it was meant, one still does not have communication. Misinterpretation is always possible when two individual in the organizational environment interact. The four types of communication barriers are (a) process barriers, (b) physical barriers, (c) semantic barriers, and (d) personal barriers.

Process barriers may arise in many situations. They stem from unwieldy procedural approaches that limit teams’ ability to do their work. Cumbersome approve processes and communication channels that follow the chain of command are incompatible with effective team operation.

Physical barriers are environmental factors which prevent or reduce the sending or receiving of communication. They include distance, walls, distracting background noise, and similar interferences. For example, in a hospital setting, which functions round the clock in three shifts, the senior officers may not see their subordinates for several days at a time. These are usually obvious barriers.

Personal barriers arise from judgments, emotions and the social values of people and are less obvious. These factors cause a psychological distance between people, which can be just as real as a physical barrier.Managers see and hear what they want to see and hear, and they remain selectively “tuned out” to that which they do not wish to see or hear. Psychological distance may entirely prevent communication, filter part of it or cause misinterpretation. For example, three doctors were discussing the serious condition of a patient. The sister-in-charge, who was working in the duty room, thought that they were talking about her incompetence. She rushed to the matron and requested her to transfer the patient to another floor because the doctors felt that she could not give sufficient nursing care to their patient.

Semantic barriers arise from the limitations of language. Language may take any of the three forms: words, picture and actions. Words have several meanings and they become meaningless if not they are put in the proper sense . One of the basic problems in communication is that the sense and meaning which is actually understood by one person may not be what the other intended to imply.

In a case, an employee noticed a banana peel lying on the floor of the office. She instructed the sweeper on duty to remove it immediately as it was a safety hazard. The sweeper, who was busy mopping up the floor, nodded his head to indicate that he would remove the banana peel. Just as the sweeper had finished mopping up the floor, another employee slipped on that same banana peel. The employee was furious at this mishapwhich could be avoided . She decided to report about the sweeper for disobeying her instructions. She was informed by the sweeper that he was going to pick up the peel just after completing the job in hand, i.e. mopping up the floor. By the word “immediate” the employee meant at once, whereas the sweeper understood he could do the job after completing the one in hand. This example clearly shows that even simple words carry different meanings to different people. Employees have to be told what managers want them to do. The speaker and the listener should understand the words in the same sense.

Managers must be clear about what they wish to communicate as wellas the objective of that communication. Before communicating, it is necessary to be clear about the problem and the information sought to be communicated to solve this problem. Therefore, it is necessary to decide what the receiver should know. If the objective is clear, communication is likely to succeed.

It is preferable to speak in the vernacular language of the receiver, because this is more effective. This is often not practicable in organizational setting because most of the employees belong to different regions and speak different languages. Though English is the most common language used in organizations, its use for communication still causes a language barrier because the majority of employees lack fluency and mastery over it.

Managers should use the right medium of communication, such as diagrams, charts, visual aids; according to the requirements because these can help the receiver achieve a better perception of the content of the communication.

In cases of upward communication, it is necessary to remove the organizational and intentional blocks. While communicating, it is desirable for managers to consider a complete physical and human setting. Even the tone of the communication matters. Therefore, the right climate should be created for communication in terms of the subject matter, the medium used, the situation and the persons involved.

The amount of communication must be adequate so that the recipient gets the complete message. The message should neither be unnecessarily lengthy nor too short.

For written communication, clarity, brevity, and style are important to make reading easier and the content is understandable.

One of the biggest assets of any organization is its human resources. Therefore, it is essential for managers to have interaction with them. The manager any organization should make it a point to meet employees occasionally, ask their problems and try to know whether they know the developments that are taking place in the organization.

Managers can control the choice of words; the use of technical terms, acronyms, or trade jargon; and the speed of delivery. They can sometimes control the time and place of the communication. They also can enhance understanding and retention by repeating vital information and showing the same information in some graphic form. All of these techniques will have considerable impact on the listeners.

A successful system of communication must operate not only from the Chief Executive’s office downwards but must consist of four interlocking circuits transmitting information, opinions, etc. downward, upward, horizontal and grapevine. It is manager’s responsibility that the management of an organization should realize the importance of effective communication within the organization. The management should find from their senior managers and lower employees the difficulties involved in communicating. They should know what information the employees would like to know from the management and what they should know from the employees through upward communication so that unnecessary bottlenecks of communication may be eliminated in the interest of the organization and for the free flow of communication.

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03 September 2024

How to overcome international business language barriers.

Whether it’s differences in language skills, cultural nuances, or simply different communication styles, language barriers are a real challenge in international business—but they don’t have to be. 

Overcoming these language barriers is key to building solid global relationships for both businesses and employees, and it can be done with the right strategies, a proactive mindset, and some expert business language training .

This guide is here to help you learn how to overcome international business language barriers and start communicating effectively across borders in 2024.

1: Build Awareness

Understanding the types of language barriers in international business is key to overcoming them. Common language barriers for international business include:

• Language Skills: Differences in language proficiency are the most direct language barrier. Not everyone involved in a global business transaction may be fluent in the same language, leading to misunderstandings through simple language differences.
• Cultural Knowledge: Cultural differences can influence how language is used and interpreted. For example, certain phrases or idioms might be common in one culture but entirely misunderstood in another.
• Communication Styles: Differences in communication styles, such as accent, pronunciation, tone, and nonverbal cues, can cause confusion. Some cultures may use indirect language, while others are more direct, affecting the clarity of communication.

Building awareness of these barriers is the first step toward addressing them effectively. By recognising the potential challenges in language skills, cultural knowledge, and communication styles, you can take proactive measures to enhance understanding and ensure smoother international interactions.

2: Secondary Language Training

Language proficiency is a key factor in business miscommunication. Gaining skills in a second language, particularly the local language of your target market, can greatly enhance communication and build stronger international business relationships.

Signing up for structured language classes, whether online or in person, can provide the foundation needed to engage more effectively in global business. If you need to upskill quickly to maintain your career progression, consider immersive language training.

Look for courses that emphasise practical communication skills and offer plenty of opportunities for conversation practice, you can do so here . It’s also a good idea to consider 1:1 language training so lessons can be tailored to your specific business needs and learning style.

Learning the words and phrases of a foreign language can be daunting, but here are some tips to make it more manageable: 

• Start with the most commonly used words and phrases, like greetings, introductions, and basic questions. 
• Use flashcards or an app like Quizlet to help you memorise new vocabulary. 
• Practice speaking with native speakers or language partners.

3: Accent & Pronunciation Training

Addressing language barriers in international markets involves not only learning the language but also mastering accents and pronunciation.

Accent and pronunciation training helps you learn the effective pronunciation of all relevant sounds and appropriate syllable stress, sentence stress and intonation. Improving your pronunciation and understanding different accents in a native language can greatly enhance communication and reduce misunderstandings in global business settings.

Watching films in a foreign language is also a great way to improve your comprehension skills and expose yourself to different accents and dialects.

Here are some tips to make the most of this practice: 

• Choose films that are appropriate for your level of language proficiency. If you’re a beginner, start with films that have simple language and a clear plot. 
• Turn on subtitles in the target language, and pause the film to look up unfamiliar words or phrases. 
• After watching the film, take some time to reflect on what you’ve learned. Write down any new vocabulary or phrases that you want to remember, and try to summarise the plot in your own words.

4: Cross-Cultural Training

To overcome language barriers, it is also crucial to gain a deep understanding of cultural knowledge and nuances. Cross-cultural training helps you navigate the subtleties of local culture, including jargon, slang, idioms, and phrases that may not directly translate but are essential for effective communication.

Understanding these cultural nuances and elements in a foreign language can be challenging, but here are some tools that can help: 

• Use a bilingual dictionary or an online translation tool to look up unfamiliar words and phrases. 
• Consider investing in a good thesaurus or idiom dictionary to help you understand more nuanced meanings. 
• Practice using idioms and phrases in context by writing short stories or dialogues that incorporate them. 
• Keep your language simple and straightforward. Avoid using overly complex vocabulary or convoluted – sentence structures.
• Use concrete examples and specific details to illustrate your points. 
• Ask for feedback and clarification if you’re not sure that you’re being understood, and don’t be afraid to ask for help if you need it.

5: Top-Down Inclusion Efforts

To truly overcome language barriers, it’s essential for leadership to prioritise and model inclusive communication practices across the organisation. It’s not only a personal responsibility to communicate well in international markets. It should be led by the business and leadership teams.

When leaders actively support language learning, cross-cultural understanding, and inclusive policies, it sets a tone that permeates the entire business, making it easier to bridge cross-cultural gaps . Leadership can drive inclusion by:

• Providing Resources & Training: Ensure that language training, cross-cultural programs, and translation tools are accessible to all employees, particularly management.
• Encouraging Open Communication: Promote an environment where employees feel comfortable asking for clarification and where diversity in communication styles is respected.
• Leading by Example: When leaders participate in language training and make an effort to learn about other cultures, it demonstrates the importance of these skills and inspires others to do the same.

How Language Barriers Affect Business

Overcoming international language barriers requires a proactive approach combining awareness, training, and strategic use of resources. By prioritising clear, culturally sensitive communication, and understanding how language barriers affect business , businesses can strengthen their global relationships and improve their operational efficiency.

Unaddressed language barriers can have several negative impacts on international business:

• Miscommunication: Misunderstandings can lead to incorrect decisions, errors in business transactions, and loss of business opportunities.
• Reduced Efficiency: Language barriers slow down processes as employees take extra time to clarify messages or translate communications.
• Damaged Relationships: Poor communication can result in frustration, mistrust, and strained relationships with clients, partners, or colleagues.
• Legal and Compliance Risks: Inaccurate translations or misunderstandings in legal documents and contracts can lead to disputes and non-compliance issues.

Closing Thoughts

Cultural and linguistic divides pose significant challenges, but with the right strategies, language barriers can be effectively managed. By following our tips of awareness, training, and inclusive practices, businesses can navigate these obstacles and build stronger global connections. 

Remember: though language barriers exist, they can be bridged with intentional effort and the right resources.

Looking for business language training courses? Get in touch today to get started.

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Whether you’re learning a language for the first time or are looking to develop your existing language skills, call SIMON & SIMON today on +44 (0)20 7821 0999 to discuss the best language training course for you.

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